Hand Held Products 3800, 3800g, 3800r, 3800i Users Manual

3800 Linear Series

QS

For localized language versions of this document,
go to www.handheld.com.

Getting Started

Turn off computer’s power before connecting the
scanner, then power up the computer once the
scanner is fully connected.

USB Connection

1

Keyboard Wedge Connection

Serial (RS-232) Connection

2

Reading Techniques

The view finder
projects a red
aiming beam that
should be
centered over the
bar code.

Hold the scanner
over the bar code,
pull the trigger,
and center the
aiming beam on
the bar code.

The aiming beam is smaller when the scanner is
closer to the code and larger when it is farther from
the code. Hold the scanner close to smaller bar
codes, and farther away from large bar codes to get
a proper read.

If the bar code is highly reflective (e.g., laminated),
you may need to tilt the scanner at an angle so the
bar code can be scanned.

3

To read PDF417 bar codes with a PDF-enabled
3800, hold the trigger down and move the scanner
up and down so the aiming line sweeps from the top
of the bar code to the bottom, and back up.

This ensures that the entire code is scanned.

Note: This only applies to a PDF enabled 3800.

Standard Product Defaults

The following bar code resets all standard product
default settings.

Standard Product Defaults

4

Interface

Scan the bar code that describes the PC or
interface you are using.

USB Keyboard (PC)

RS-232

Japan DOS/V

AT/PS2 Keyboard Wedge

(Default)

Emulate External Keyboard

5

Keyboard Country

Scan the Program Keyboard Country bar code
below, then scan the numeric bar code(s) from
page 10, then the Save bar code to program the
keyboard for your country. As a general rule, the
following characters are not supported by the
scanner for countries other than the United States:
@ | $ # { } [ ] = / ‘ \ < > ~.

Program Keyboard Country

Country Code Scan Country Code Scan

Belgium 1 Italy 5
Denmark 8 Norway 9
Finland 2 Spain 10
France 3 Switzerland 6
Germany/Austria 4 USA (Default) 0
Great Britain 7

Save

Note: For complete list of country codes, see the

User’s Guide for your product at our website,

www.handheld.com.

6

Trigger

The following bar codes will allow you to use the
reader in Manual Trigger mode (need to press the
trigger to read), Automatic Trigger mode (the beam
is always on), or Presentation mode (the reader is
activated when it “sees” a bar code).

Manual Trigger

(Default)

Automatic Trigger

Presentation Mode

Reread Delay

This sets the time period before the scanner can
read the

same

reread delay protects against accidental rereads of
the same bar code.

Medium Reread Delay

bar code a second time. Setting a

for 3800 only

Medium Reread Delay

for 3800g, 3800r and 3800i

7

Suffix

If you want a carriage return after the bar code,
scan the Add CR Suffix bar code. To add a tab
after the bar code, scan the Add Tab Suffix bar
code. Otherwise, scan the Remove Suffix bar
code to remove the suffixes.

Add CR Suffix

Add Tab Suffix

Remove Suffix

Add Code ID Prefix to all Symbologies

Scan the following bar code if you wish to add a
Code ID prefix to all symbologies at once.

Add Code ID Prefix To All Symbologies

(Temporary)

Note: For complete list of Code IDs, see the User’s

Guide for your product at our website,

www.handheld.com.

8

Data Format Editor Instructions

The following are abbreviated instructions for
entering a data format. For complete instructions
refer to your User’s Guide, available at our website,

www.handheld.com.

1. Scan the Enter Data Format symbol.

2. Primary/Alternate Format: scan 0 for Primary
Format

3. Terminal Type: scan 99 for any terminal type

4. Code I.D.: scan 99 for any bar code type

5. Length: scan 9999 for any length bar code.

6. Editor commands: use the Programming Chart
that follows.

7. Scan Save to save your entries.

Enter Data Format

Clear All Data Formats

Save

9

Programming Chart

1

3

0

2

5

7

4

6

10

8

A

C

9

B

11

D

E

F

Save

Visual Menu

To obtain access to additional features for the 3800,
use Visual Menu, available from our website at

www.handheld.com. For complete download

instructions and descriptions of Visual Menu’s
features, refer to your User’s Guide.

Visual Menu

Visual Xpress™

To obtain access to additional features for the
3800g, 3800i, or 3800r, use Visual Xpress,
available from our website at www.handheld.com.
For complete download instructions and
descriptions of Visual Xpress features, refer to your
User’s Guide.

Technical Assistance

If you need assistance installing or troubleshooting
your imager, please call your Distributor or the
nearest Hand Held Products technical support
office:

North America/Canada:

Telephone: [phone], option 4

(8 a.m. to 6 p.m. EST)

Fax number: [phone]
E-mail:

[e-mail]

12

Europe, Middle East, and Africa:

Telephone­European Ofc: [phone]

U.K. Ofc: [phone]
E-mail:

Asia Pacific:

Telephone: [phone]
E-mail:

America Latina:

Teléfono: [phone], opción 8
E-mail:

[e-mail]

or

2511-3050

[e-mail]

[e-mail]

Online Technical Assistance

You can also access technical assistance online at

www.handheld.com

For Further Information

.

To download the full User’s Guide for these
products, visit our website at www.handheld.com

Product Service and Repair

Hand Held Products provides service for all its
products through service centers throughout the
world. To obtain warranty or non-warranty service,
return the unit to Hand Held Products (postage

13

.

paid) with a copy of the dated purchase record
attached. Contact the appropriate location below to
obtain a Return Material Authorization number
(RMA #) before returning the product.

North America

Hand Held Products Corporate Offices
Telephone: [phone], Option 3
Fax: [phone]
E-mail:

[e-mail]

America Latina

Hand Held Products America Latina
Teléfono: [phone]
Fax: [phone]
E-mail:

[e-mail]

Brazil

Hand Held Products Brazil
Telephone: [phone]
Fax: [phone]
E-mail:

[e-mail]

Europe, Middle East, and Africa

Hand Held Products Europe
Telephone: + 31 (0) 40 29 01 633
Fax: + 31 (0) 40 29 01 631
E-mail:

[e-mail]

Asia Pacific

Hand Held Products Asia/Pacific
Telephone: [phone]
Fax: [phone]
E-mail:

[e-mail]

14

Japan

Hand Held Products Japan
Telephone: [phone]
Fax: [phone]
E-mail:

[e-mail]

Online Product Service and Repair
Assistance

You can also access product service and repair
assistance online at www.handheld.com.

Limited Warranty

Hand Held Products, Inc. ("Hand Held Products")
warrants its products to be free from defects in materials
and workmanship and to conform to Hand Held Products
published specifications applicable to the products
purchased at the time of shipment. This warranty does not
cover any Hand Held Products product which is (i)
improperly installed or used; (ii) damaged by accident or
negligence, including failure to follow the proper
maintenance, service, and cleaning schedule; or (iii)
damaged as a result of (A) modification or alteration by the
purchaser or other party, (B) excessive voltage or current
supplied to or drawn from the interface connections, (C)
static electricity or electro-static discharge, (D) operation
under conditions beyond the specified operating
parameters, or (E) repair or service of the product by
anyone other than Hand Held Products or its authorized
representatives.

15

This warranty shall extend from the time of shipment for
the duration published by Hand Held Products for the
product at the time of purchase ("Warranty Period"). Any
defective product must be returned (at purchaser’s
expense) during the Warranty Period to Hand Held
Products factory or authorized service center for
inspection. No product will be accepted by Hand Held
Products without a Return Materials Authorization, which
may be obtained by contacting Hand Held Products. In
the event that the product is returned to Hand Held
Products or its authorized service center within the
Warranty Period and Hand Held Products determines to
its satisfaction that the product is defective due to defects
in materials or workmanship, Hand Held Products, at its
sole option, will either repair or replace the product without
charge, except for return shipping to Hand Held Products.

EXCEPT AS MAY BE OTHERWISE PROVIDED BY
APPLICABLE LAW, THE FOREGOING WARRANTY IS
IN LIEU OF ALL OTHER COVENANTS OR
WARRANTIES, EITHER EXPRESSED OR IMPLIED,
ORAL OR WRITTEN, INCLUDING, WITHOUT
LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE.

16

HAND HELD PRODUCTS RESPONSIBILITY AND
PURCHASER’S EXCLUSIVE REMEDY UNDER THIS
WARRANTY IS LIMITED TO THE REPAIR OR
REPLACEMENT OF THE DEFECTIVE PRODUCT. IN
NO EVENT SHALL HAND HELD PRODUCTS BE LIABLE
FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, AND, IN NO EVENT, SHALL ANY LIABILITY
OF HAND HELD PRODUCTS ARISING IN
CONNECTION WITH ANY PRODUCT SOLD
HEREUNDER (WHETHER SUCH LIABILITY ARISES
FROM A CLAIM BASED ON CONTRACT, WARRANTY,
TORT, OR OTHERWISE) EXCEED THE ACTUAL
AMOUNT PAID TO HAND HELD PRODUCTS FOR THE
PRODUCT. THESE LIMITATIONS ON LIABILITY SHALL
REMAIN IN FULL FORCE AND EFFECT EVEN WHEN
HAND HELD PRODUCTS MAY HAVE BEEN ADVISED
OF THE POSSIBILITY OF SUCH INJURIES, LOSSES,
OR DAMAGES. SOME STATES, PROVINCES, OR
COUNTRIES DO NOT ALLOW THE EXCLUSION OR
LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.

All provisions of this Limited Warranty are separate and
severable, which means that if any provision is held invalid
and unenforceable, such determination shall not affect the
validity of enforceability of the other provisions hereof.
Use of any peripherals not manufactured/sold by Hand
Held Products voids the warranty. This includes but is not
limited to: cables, power supplies, cradles, and docking
stations. Hand Held Products, Inc. extends these
warranties only to the first end-users of the products.
These warranties are nontransferable.

The limited duration of the warranty for the 3800, 3800g,
and the 3800r is for five (5) years.

The limited duration of the warranty for the 3800i is for
three (3) years.

17

Disclaimer

Hand Held Products, Inc. (“Hand Held Products”) reserves
the right to make changes in specifications and other
information contained in this document without prior
notice, and the reader should in all cases consult Hand
Held Products to determine whether any such changes
have been made. The information in this publication does
not represent a commitment on the part of Hand Held
Products.

Hand Held Products shall not be liable for technical or
editorial errors or omissions contained herein; nor for
incidental or consequential damages resulting from the
furnishing, performance, or use of this material.

This document contains proprietary information that is
protected by copyright. All rights are reserved. No part of
this document may be photocopied, reproduced, or
translated into another language without the prior written
consent of Hand Held Products.

©2006 Hand Held Products, Inc. All rights reserved.

Web Address: www.handheld.com

18

Hand Held Products

700 Visions Drive
P.O. Box 208
Skaneateles Falls, NY 13153-0208

Linear-02-QS Rev A

6/06