PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS
PELLET-BURNING ROOM HEATER. FAILURE TO FOLLOW THESE INSTRUCTIONS
COULD RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN DEATH.
Contact your building or fire officials about restrictions and installation
inspection requirements in your area.
WARNING:
Improper installation, adjustment, alteration,
service or maintenance can cause
injury, property damage, or loss of life.
Refer to this manual. For assistance or
additional information consult an authorized
installer or service agency.
Tested by:
Do not store or use gasoline or other ammable
vapours and liquids in the vicinity of this or any other
appliance.
Installation and service must be performed by an
authorized installer or service agency.
Safety Note: If this stove is not properly installed, a house re may result. For your safety,
follow the installation instructions, contact local building, re ofcials, or authority having jurisdiction
about restrictions and installation inspection requirements in your area.
The authority having jurisdiction should be consulted before installation to determine the need to
obtain a permit.
Rates: This manual describes the installation and operation of the Regency GCI60 pellet heater. This
heater meets the 2015 U.S. Environmental Protection Agency’s wood emission limits for wood emission
limits sold after May 15, 2015. Under specific test condition this heater has been shown to deliver heat at
rates raging from
9200-45,500 Btu/hr
Efficiency: 83.4%
FIRE EXTINGUISHER AND SMOKE DETECTION: All home with a pellet burning stove should have at
least one fire extinguisher in a central location known to all the household. Smoke detectors and carbon
monoxide detectors should be installed maintained in the room containing the stove. If it sounds the alarm,
correct the cause but do not deactivate. You may choose to relocate the smoke the smoke detection device
within the room; DO NOT REMOVE THE SMOKE OR CARBON MONOXIDE DETECTORS FROM THE
ROOM.
WARNING: This wood heater needs periodic inspection and repair for proper operation. It is against
federal regulation to operate this wood heater in a manner inconsistent with operating instructions in this
manual.
WARNING: This wood heater has a manufacturer set minimum low burn rate that must not be altered.
It is against federal regulations to alter this setting or other wise operate this wood heater in a manner
inconsistent with operating instructions in this manual.
* This manual is designed for the technician in conjunction with the owner’s manual. *
Please read this entire Technical Manual before installing or operating your Hampton Pellet
Stove. Failure to follow these instructions may result in property damage, bodily injury or
even death. Any unauthorized modification of the appliance or use of replacement parts not
recommended by the manufacturer is prohibited. All national and local regulations shall be
complied with when operating this appliance.
Caution: Do not connect to any air distribution duct or system.
Warning: Never place wood, paper, furniture, drapes or other combustible materials within 48” (122cm)
of the front of the unit, 12” (30.5cm) from each side, and 3” (7.6cm) from the back of the unit. Do not let
children or pets touch it when it is hot.
To prevent the possibility of a fire, ensure that the appliance is properly installed by adhering to the
installation instructions. A Hampton dealer will be happy to assist you in obtaining information with regards
to your local building codes and installation restrictions.
FIRE EXTINGUISHER AND SMOKE DETECTION: All homes with a pellet burning stove should have at
least one fire extinguisher in a central location known to all in the household. Smoke detectors should be
installed and maintained in the room containing the stove. If it sounds the alarm, correct the cause but do
not deactivate. You may choose to relocate the smoke detection devise within the room; DO NOT REMOVE
THE SMOKE DETECTOR FROM THE ROOM.
CHIMNEY OR RUN AWAY FIRE: Call local fire department (or dial 911). Close the draft fully. Extinguish
the fire in the burn pot liner with a cup of water and close the door. Examine the flue pipes, chimney, attic,
and roof of the house, to see if any part has become hot enough to catch fire. If necessary, spray with fire
extinguisher or water from the garden hose. IMPORTANT: Do not operate the stove again until you are
certain the chimney and its lining have not been damaged.
OPERATION: The door and ash drawer must be kept closed when the unit is in operation to prevent
fume spillage and for proper and safe operation of the pellet stove. Also ensure all gaskets on the door
are checked and replaced when necessary. Unit hot while in operation. Keep children, clothing and
furniture away. Contact may cause skin burns.
CAUTION: When operating during adverse weather, if the unit exhibits dramatic changes in combustion
stop using the unit immediately.
FUEL: This stove is designed and approved to only burn wood pellets of any quality, corn, wheat, and
barley. Dirty fuel will adversely affect the operation and performance of the unit and may void the warranty.
Check with your dealer for fuel recommendations. THE USE OF CORD WOOD IS PROHIBITED BY
LAW. Do not burn garbage or flammable fluids such as gasoline, naphtha or engine oil.
SOOT: Operation of the stove with insufficient combustion air will result in the formation of soot which will
collect on the glass, the heat exchanger, the exhaust vent system, and may stain the outside of the house.
Frequently check your stove and adjust the slider/damper as needed to ensure proper combustion. See:
Slider/damper Setting”.
“
CLEANING: There will be some build up of fly ash and small amounts of creosote in the exhaust. This will
vary due to the ash content of the fuel used and the operation of the stove. It is advisable to inspect and
clean the exhaust vent semi-annually or every two tons of pellets.
The appliance, flue gas connector and the chimney flue require regular cleaning. Check them for blockage
prior to re-lighting after a prolonged shut down period.
ASHES: Disposed ashes should be placed in a metal container with a tight fitting lid. The closed container
of ashes should be on a non-combustible surface, well away from all combustible materials pending final
disposal. If the ashes are disposed of by burial in soil or otherwise locally dispensed, they should be retained
in the closed container until all cinders have thoroughly cooled.
4
Hampton GCI60 Cast Pellet Insert Technical Manual
Page 5
Safety Warnings & Recommendations
ELECTRICAL: The use of a surge protected power bar is recommended. The unit must be grounded.
The grounded electrical cord should be connected to a standard 110-120 volts (4.2 Amps), 60 hertz electrical
outlet and also must be accessible. If this power cord should become damaged, a replacement power cord
must be purchased from the manufacturer or a qualified Hampton dealer. Be careful that the electrical
cord is not trapped under the appliance and that it is clear of any hot surfaces or sharp edges. This unit’s
maximum power requirement is 504 watts.
GLASS: Do not abuse the glass by striking or slamming the door. Do not attempt to operate the stove with
broken glass. The stove uses ceramic glass. Replacement glass must be purchased from an Hampton dealer.
Do not attempt to open the door and clean the glass while the unit is in operation or if glass is hot. To clean
the glass, use a soft cotton cloth and mild window cleaner, gas or wood stove glass cleaner, or take a damp
paper towel and dip into the fly ash. This is a very mild abrasive and will not damage the glass.
KEEP ASH PAN FREE OF RAW FUEL. DO NOT PLACE UNBURNED OR NEW PELLET FUEL IN ASH PAN.
A fire in the ash pan may occur.
INSTALLATION: Contact your local building or fire official to obtain a permit and any information on
installation restrictions and inspection requirements for your area.
Be sure to maintain the structural integrity of your home when passing a vent through walls, ceilings, or
roofs, and all construction meets local building codes. It is recommended that the unit be secured into its
position in order to avoid any displacement. This appliance must be installed on a floor with an adequate
load bearing capacity, if existing construction doesn’t meet load capacity, suitable measures (e.g. load
distributing plate) must be taken to achieve it.
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT.
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE.
FRESH AIR: This unit uses large quantities of air for combustion; outside Fresh Air connection is strongly
recommended. Fresh Air must be connected to all units installed in Mobile and “Air Tight Homes” (R2000)
or where required by local codes.
Consider all large air moving devices when installing your unit and provide room air accordingly. NOTE:
Extractor fans when operating in the same room or space as the appliance may cause problems. Limited air
for combustion may result in poor performance, smoking and other side effects of poor combustion.
The stove’s exhaust system works with negative combustion chamber pressure and a slightly positive
chimney pressure. It is very important to ensure that the exhaust system be sealed and airtight. The ash
pan and viewing door must be locked securely for proper and safe operation of the pellet stove.
Do not burn with insufficient combustion air. A periodic check is recommended to ensure proper combustion
air is admitted to the combustion chamber. Setting the proper combustion air is achieved by adjusting the
slider damper located on the left side of the stove.
Soot or creosote may accumulate when the stove is operated under incorrect conditions such as an rich
burn (black tipped, lazy orange flames).
If you have any questions with regards to your stove or the above-mentioned information, please feel free
to contact your local dealer for further clarification and comments.
SINCE REGENCY FIREPLACE PRODUCTS LTD. HAS NO CONTROL OVER THE INSTALLATION
OF YOUR STOVE,REGENCY FIREPLACE PRODUCTS LTD. GRANTS NO WARRANTY IMPLIED OR
STATED FOR THE INSTALLATION OR MAINTENANCE OF YOUR STOVE. THEREFORE,REGENCY
FIREPLACE PRODUCTS LTD. ASSUMES NO RESPONSIBILITY FOR ANY CONSEQUENTIAL
DAMAGE(S).
SAVE THIS INSTRUCTION MANUAL FOR FUTURE REFERENCE.
2. Do not install the stove in a bedroom or room where people sleep in.
3. Locate the stove in a large and open room that is centrally located in the house. This will optimize
heat circulation.
4. Check clearances to combustibles and for the least amount of interference to house framing, plumbing,
wiring, etc.
5. You can vent the stove with approved flex pipe.
6. This unit uses large quantities of air for combustion; outside Fresh Air connection is strongly recommended. Fresh Air must be connected to all units installed in Mobile and “Air Tight Homes”
(R2000) or where required by local codes.
7. Do not obtain combustion air from an attic, garage or any unventilated space. Combustion air may be
obtained from a ventilated crawlspace.
8. The power cord is 8 feet (2.43 m) long and may require a grounded extension cord to reach the
nearest electrical outlet.
removing pellet Stove from pallet:
1. Remove the wooden crating surrounding the unit.
2. Remove the cast top, cast sides, cast front, and the cast ash shelf.
3. Unclip the unit from the lower frame.
4. Slide the unit forward and
then out.
5. Remove the two top bolts
on the pallet mounting
plates as shown in Fig. 3.
6. Remove entire frame as
one piece.
Figure 3: Mounting Plates securing stove to pallet
8
Hampton GCI60 Cast Pellet Insert Technical Manual
Page 9
Installation
NOTE: Installer must attach the metal “replace altered” tag using screws or nails to the replace, in
a location readily visible should the replace insert be removed, if the replace has been modied to
accomodate the GCI60.
inStallingthe inSert frame & levelling:
Warning: Careless installation is the major cause of safety hazards. Check all local building and safety
codes before installation of unit.
1. Mount Surround Panel to Insert Frame.
2. Place the Insert Frame into the fireplace cavity.
3. Adjust the four levelling bolts until the frame is level. If the fireplace has an un-level surface which
exceeds the length of the bolts, masonry bricks may be placed under the frame.
4. Once level, position the Insert Frame in the fireplace cavity so that the Surround Panel is flush with
the front of the fireplace.
5. Adjust the top anchor bolts to secure it to the lintel. Ready-rod may be substituted if the bolts are not
long enough.
1. If installing the Oversize Filler Panel (50”W x 38”H), do so before sliding unit into place.
2. Secure the filler panel to the backside of the cast faceplate using the 10 x #8 - 32 x 3/8” Thread
Rolling Screws.
*&,)LOOHU3DQHO[
[
7KUHDG5ROOLQJ6FUHZV
;
thermoStat inStallation:
Figure 4: Thermostat connection wires.
10
1. Install the wall thermostat (millivolt rated thermostat
recommended, or a 12/24 Volt rated thermostat set to
millivolts) in a location that is not too close to the unit
but will effectively heat the desired area.
2. Connect the Thermostat or Timer to the thermostat
wires on the unit. (Fig. 4)
If the heat in the room becomes too great, the high limit
switch may turn the stove off and the switch will have to
be manually reset. To reset the high limit switch:
-open the hopper lid
-remove plug under control panel
-use screwdriver to press down on the button on top of
the snap disk switch
Hampton GCI60 Cast Pellet Insert Technical Manual
Page 11
Installation
NE RETIREZ PAS CETTE ÉTIQUETTE
To Start Stove: Select fuel type mode; PREMIUM PELLETS for superior quality pellet fuel, REGULAR PELLETS for all grades of wood pellets & MULTIFUEL for all other fuels. Press the ON / OFF button. For first time use, a small handful of pellets in the burn pot liner will speed up ignition.To Operate Stove: MANUAL MODE: When a fire has been established the stove settings are adjustable. / HIGH/LOW MODE: (Requires a thermostat) When the thermostat calls for heat the stove settings are adjustable. When the thermostat contacts open, the HEAT LEVEL and Fans will drop down to the LOW setting until the thermostat contacts close again. / AUTO/OFF MODE: (Requires a thermostat) When the thermostat contacts close, the unit will light automatically. Once up to temperature the stove settings are adjustable. When the thermostat contacts open, the stove will drop down to the LOW settings for 30 minutes. If within the 30 min the thermostat contacts close, the HEAT LEVELwill return to previous MANUAL setting or if the thermostat contacts remain open the stove begin its shutdown routine and it will restart when the thermostat closes.To Turn Off Stove: MANUAL and HI / LOW mode: Press the ON / OFF buttonAUTO / OFF mode: Turn the thermostat down or off.Pour démarrer le poêle: Choisir le mode pour le carburant ; PREMIUM PELLETS pour le carburant de boulette de qualité de superior, REGULAR PELLET pour tous degrés de boulettes de bois & MULTIFUEL pour tous autres carburants. Appuyer sur le bouton "ON/OFF". Pour l’usage de première fois, une petite poignée de boulettes dans le pot de brûlure hâtera l'allumage. Pour faire fonctionner le poêle : MODE MANUEL : Lorsque le feu est bien établi, les réglages peuvent être ajustés. / MODE "HIGH/LOW" : (Nécessite un thermostat) Lorsque le thermostat requière de la chaleur, les réglages peuvent être ajustés. Lorsque les contacts du thermostat ouvrent, le réglage du niveau de chaleur et les ventilateurss'ajusteront au réglage " bas " jusqu'à ce que les contacts du thermostat se referment. / MODE "AUTO/OFF" : (Nécessite un thermostat) Lorsque les contacts du thermostat ferment, le poêle s'allumera automatiquement. Lorsque la température adéquate est atteinte, les réglages peuvent être ajustés. Lorsque les contacts du thermostat ouvrent, le poêle s'ajustera aux réglages "LOW" pendant 30 minutes. Si les contacts du thermostat sont fermés pendant ces 30 minutes, le réglage de niveau de chaleur retournera en réglages "MANUEL" ou si les contacts du thermostat restent ouverts, le poêle entamera le processus d'arrêt et il vouloir redémarrer lorsque les contacts du thermostat refermer. Pour éteindre le poêle : MODE MANUEL ET " HIGH/LOW " : Appuyer sur le bouton "ON/OFF".
B
Adjacent w
clearanceSto combuStibleS:
INSTALLED AS A FIREPLACE INSERT STOVE MODEL (FPI) / A INSTALLE
COMME UN MODELE SUR PIED DE POELE.
Minimum clearances to combustible materials./ Les dégagements minimums aux
matériels combustibles:
A Sidewall to center of unit (
B Sidewall to surround panel (De la paroi à l'entoure le panneau) 2” (51 mm)
C Bottom of unit to an unshielded 12” (305 mm) mantle
(Le fond de l'unité à un manteau de cheminée non blindé) 33“ (838 mm)
D Unit to top facing (protruding ¾” [19 mm])
(
De l'unité au sommet du parement)
E Unit to side facing (protruding ¾” [19 mm]) (
F From door opening of unit to edge of floor protection
(De la porte ouvrant au devant de protection de plancher) 6” (152 mm)
G From side of unit to edge of floor protection
(De l'ouverture de porte pour prendre parti de protection de plancher) 6” (152 mm)
all
A
Figure 4: GCI60 Clearance to Combustibles.
minimum fireplaceopening:
Your replace opening requires the following minimum sizes:
These dimensions are minimum clearances.
It is recommended that you ensure
C
sufficient room for servicing, routine
D
E
Combustible floors must be protected
cleaning and maintenance.
by a non-combustible material.
- See Owners Manual. Le plancher combustible doit être
The unit must be installed with a minimum
protégé par un matériel incombustible.
of 6” (152 mm) of oor protection in front
- Consultez le manual.
of and to the sides of the door opening.
F
24” (610 mm)
0” (0 mm)
Page 12
Installation
vent termination requirementS:
IT IS RECOMMENDED THAT YOUR PELLET STOVE BE INSTALLED BY AN AUTHORIZED DEALER/INSTALLER.
Table 2: Use in conjunction with Figure 6 for allowable exterior vent termination locations.
LetterMinimum ClearanceDescription
A24 in (61 cm)Above grass, top of plants, wood, or any other combustible materials.
B48 in (122 cm) Beside/below any door or window that may be opened. (18” (46 cm) if outside
fresh air installed.)
C12 in (30 cm)Above any door or window that may be opened. (9” (23 cm) if outside fresh air
installed.)
D24 in (61 cm)To any adjacent building, fences and protruding parts of the structure.
E24 in (61 cm)Below any eave or roof overhang
F12 in (30 cm)To outside corner.
G12 in (30 cm)To inside corner, combustible wall (vertical and horizontal terminations).
H3 ft (91 cm) within a height
of 15 ft (4.5 m) above the
meter/regulator assembly
I3 ft (91 cm)From any forced air intake of other appliance
J12 in (30 cm)Clearance to non-mechanical air supply inlet to building, or the combustion air
K24 in (61 cm)Clearance above roof line for vertical terminations.
L7 ft (2.13 m)Clearance above paved sidewalk or paved driveway located on public property.
To each side of center line extended above natural gas or propane meter/
regulator assembly or mechanical vent.
inlet to any appliance.
1. Do not terminate the
vent in any enclosed or
semi-enclosed areas such
K
as a carport, garage,
attic, crawlspace, narrow
walkway, closely fenced
area, under a sundeck
or porch, or any location
that can build up a
concentration of fumes
such as stairwells, covered
B
D
F
Opens
B
Termination Cap
Air Supply Inlet
Opens
A
G
I
Gas Meter
G
Restriction Zone
(Termination not allowed)
H
E
C
Opens
breezeway, etc.
2. Vent surfaces can become
Figure 6: Use in conjunction with Table 2 for allowable exterior vent termination locations.
hot enough to cause burns if touched by children. Non-combustible shielding or guards may be required.
3. Termination must exhaust above the inlet elevation. It is recommended that at least five feet of vertical pipe be
installed outside when the appliance is vented directly through a wall, to create some natural draft to prevent the
possibility of smoke or odor during appliance shut down or power failure. This will keep exhaust from causing a
nuisance or hazard from exposing people or shrubs to high temperatures. In any case, the safest and preferred
venting method is to extend the vent through the roof vertically.
4. Distance from the bottom of the termination and grade is 12” (30 cm) minimum. This is conditional upon the
plants and nature of grade surface. The exhaust gases are hot enough to ignite grass, plants and shrubs located
in the vicinity of termination. The grade surface must not be lawn.
5. If the unit is incorrectly vented or the air to fuel mixture is out of balance, a slight discoloration of the exterior
of the house might occur. Since these factors are beyond the control of Regency Fireplace Products, we grant no
guarantee against such incidents.
6. Horizontal terminations must extend at least 12” (30 cm) away from the building.
NOTE: Venting terminals shall not be recessed into walls or siding.
G
G
L
12
Hampton GCI60 Cast Pellet Insert Technical Manual
Page 13
Installation
outSide freSh-air connection:
This Heater must have adequate air for proper combustion in the room that it is installed.
A Fresh-air intake is strongly recommended for all installations. Failure to install intake air may
result in improper combustion as well as the unit smoking
during power failures.
The inlet to the intake must be below and a minimum of 12”
(30cm) away from the unit exhaust outlet.
Outside fresh air is mandatory when installing this
unit in airtight homes and mobile homes.
When connecting to an outside fresh air source, do not use
plastic or combustible pipe. A 3” minimum (76 mm) ID
(inside diameter) steel, aluminum or copper pipe or ducting
should be used. The inlet must have a screen installed. It is
recommended, when you are installing a fresh air system, to
keep the number of bends in the pipe to a minimum.
A non-combustible manufactured
hearth pad (min. 24 gauge galvanized
steel or similar) must cover combustible
flooring underneath, as well as 6” (150
mm) in front of the heater and 6” (150
mm) to the side of the heater.
1. Install the hearth pad.
2. Lock any existing fireplace dampers
in the open position.
3. Set leveling leg to approximate
height.
4. Connect a Exhaust Starter Quick
Connect straight to the exhaust pipe.
5. This fireplace insert must be installed
with a continuous chimney liner
of 4” diameter extending from the
fireplace insert to the top of the
chimney. The chimney liner must
conform to the Class 3 requirements
of CAN/ULC-S635, Standard for
Lining Systems for Existing Masonry
or Factory-Built Chimneys and Vents,
or CAN/ULC-S640, Standard for
Lining Systems for New Masonry
Chimneys.
6. It is necessary to permanently seal
any opening between the masonry of
the fireplace and the facing masonry.
When installing the insert into a masonry fireplace, DO NOT remove any bricks or masonry, with the
following exception: masonry or steel, including the damper plate, may be removed from the smoke
shelf and adjacent damper frame, if necessary, to accommodate a chimney liner. Do this only if their
removal will not weaken the structure of the fireplace and chimney, and will not reduce protection for
combustible materials to less than that required by the national building code. When installing the
fireplace insert into a zero clearance fireplace, DO NOT cut or modify any factory firebox parts.
14
Hampton GCI60 Cast Pellet Insert Technical Manual
Page 15
Installation
poSitive flue connectionWithouta full reline (uSa only):
This unit does not require a full reline (in USA only) when installing into a masonry fireplace, however, it
is recommended to ensure proper drafting of the appliance.
IMPORTANT: Ensure the chimney and firebox are cleaned and free of all debris, including soot and ashes,
before proceeding with this installation. If it is not clean soot maybe blown into the room through the
unit’s blower. Ensure the fireplace and chimney have not deteriorated in any way. If there is any sign of
corrosion or damage in the chimney the unit can not be installed. This unit can be installing in a masonry
fireplace built to (UBC 37 or ULC S628 standards) or a factory built fireplace (built to UL 127 or ULC S610
standards).
1. Install the hearth pad. The floor 6” (150 mm) in front of the unit and 6” (150 mm) to each side of the
unit must be protected with a non-combustible hearth pad.
2. The vent connector from the insert must extend a minimum of 18” above the chimney seal plate. The
chimney seal plate area must be sealed to prevent the exhaust from the chimney from coming back
into the fireplace and prevent air from the fireplace from entering the chimney which will affect proper
drafting of appliance.
A qualified installer should evaluate
the existing fireplace to determine the
best method for achieving a positive
flue connection between the vent pipe
or liner and the chimney. Whatever
method used must effectively seal
the area to prevent room air passage
to the chimney cavity of the fireplace.
A couple examples of Approved
Methods of Achieving a Positive Flue
Connection are:
a) Secure a seal-off plate (i.e. 22-
gage sheet steel) in the masonry
fireplace throat using masonry
screws.
b) Pack non-combustible material
(i.e. rockwool) around the vent
pipe or using a flue adapter.
3. Set leveling leg to approximate
height.
4. Connect the Exhaust Starter Quick
Connect straight to the exhaust pipe.
Top of vent pipe
must be 18"
(45.7cm) minimum
above the chimney
seal plate.
The existing chimney can
not be corroded or
damaged in any way.
Chimney must be completely
sealed with a non-combustible
material and be possible to
remove annually
for cleaning.
12" (30.5cm) Mantle
Minimum 36" (91 cm)
from Bottom of stove.
Installation without a masonry replace The GCI60 can be installed without an existing masonry replace by building an enclosure for the unit
to be installed in. This enclosure must be a minimum of 18” deep, 36” wide and 23-1/4” high and made
with ½” noncombustible cement board. The oor of the enclosure must consist of a minimum of 1-1/4”
air space and a layer of ½” noncombustible cement board and a layer of tile. The air space must be
supported with sheet metal studs and have no combustible material in the air space. All venting for
Built-In installation must use PL or L venting and be installed with vent manufacturer’s recommended
clearances. Refer to page 9 for Clearances to Combustibles.
Wood Framing
Cement board
box and facing
Tile over cement
board
16"
Wood Trim
Cement board
36"
23 1/4"
48"
Wall
Thimble
18"
18"
1
11
"
2
Figure 11: Built-In Specifications
9
11
37"
C
L
5
"
8
7
4
"
8
5
"
8
1
5
"
8
26"
Optional fresh
air intake
1
1
"
4
2X4 Steel studs
16
Hampton GCI60 Cast Pellet Insert Technical Manual
Page 17
Installation
horizontal exhauSt through Wall inStallation:
Vent installation: install vent at clearances specified by the vent manufacturer.
A chimney connector shall not pass through an attic or roof space, closet or similar concealed spaces,
or a floor, or ceiling. Where passage through a wall or partition of combustible construction is desired,
the installation must conform to CAN/CSA-B365 Installation Code for Solid-Fuel-Burning Appliances and
Equipment and with all local regulations, including those referring to regional and national. Only use
venting of L or PL type or corn certified venting if corn will be burned as a fuel with an inside diameter of 4
inches (100 mm). All joints in the exhaust venting system must be fastened with at least three (3) screws.
NOTE:
• It is recommended that horizontal through wall installations have a “T” and 3 to 5 feet (91 to 152 cm)
of vertical pipe in the system to help naturally draft the unit in the event of extreme weather or a power
outage. This may also be required if a proper burn cannot be maintained, after the stove has been
tested and the airflow set. This is due to the back pressure in the exhaust caused by airflow around
the structure.
• Follow vent manufacturer guidelines for installation, clearance to combustibles, and sealing of venting.
High temp Sealant must be used when connecting vent pipe to the unit’s starter pipe. Improper seals
at the vent joints may cause combustion by-products to leak into the room where installed - seal as
required by vent manufacturer.
1. Locate the center of the exhaust pipe on the wall, refer to pellet vent manufacturer installation
instructions for correct hole size and clearance to combustibles.
2. Install the wall thimble as per the instructions written on the thimble. Maintain an effective vapour
barrier in accordance with local building codes.
3. Install a length of vent pipe into the wall thimble. Try not to have joints inside the thimble. The pipe
should install easily into the thimble.
4. Connect the exhaust vent pipe to the exhaust pipe on the stove. Seal the connection with high
temperature silicone.
5. The pipe must extend at least 12” (30 cm) away from the building. If necessary, bring another
length of pipe to the outside of the home to connect to the first section. Do not forget to place high
temperature silicone around the pipe that passes through the thimble if required by vent manufacturer.
6. Install vent termination or 3-5’ of vertical pipe and a 90 degree elbow and vent termination.
recommended - through Wall With vertical riSeand horizontal termination inStallation:
NOTE - This venting configuration is only for use with the Built-In installation.
Termination cap
90°elbow
Wall framing
Vertical section
of vent pipe
Wall strap
Horizontal
frame for
thimble
Clean
out tee
Wall thimble
18
Figure 12: Venting horizontally with rise.
Hampton GCI60 Cast Pellet Insert Technical Manual
Page 19
Installation
outSide vertical inStallationS:
To accomplish an outside vertical pipe installation, follow the “Horizontal ExHaust tHrougH Wall installations”
section and then finish it by performing the following.
1. Install a tee with clean out on the outside of the house.
2. Install PL vent upward from the tee. Make sure that you install support brackets to keep the vent
straight and secure. All joints in the exhaust venting system must be fastened with at least three (3)
screws.
3. Install ceiling thimble and secure the flashing as you go through the roof.
4. Ensure that the rain cap is a minimum of 24” (61 cm) above the roof.
NOTE - This venting configuration is only for use with the Built-In installation.
1. Install a tee or 90° elbow on the inside of the house.
2. Install PL vent upward from the tee. Make sure that you install support brackets to keep the vent
straight and secure. All joints in the exhaust venting system must be fastened with at least three (3)
screws.
3. Install ceiling thimble and secure the flashing as you go through the roof.
4. Ensure that the rain cap is a minimum of 24” (61 cm) above the roof.
NOTE - This venting configuration is only for use with the Built-In installation.
24"
(61 cm)
Flashing
3" (7.5 cm)
Clearance
Support
bracket
Tee or 90°
elbow
Type "L"
vent
20
Figure 14: Inside Vertical Venting.
Hampton GCI60 Cast Pellet Insert Technical Manual
Page 21
Installation
PANEL MOUNT HAS BEEN
Slider/damper Set-up:
This is used to regulate the airflow through the pellet stove.
CONVECTION
FAN
EXHAUST
CHANNEL
EXHAUST SENSOR &
REMOVABLE PLATE
SLIDER
DAMPER
Figure 15: Slider/Damper Plate & Rod in Unit.
NOTE: THE SURROUND
REMOVED FOR CLARITY
This unit is designed to operate within a negative pressure range of 0.15-0.17 inches
of water column (37-42 Pa) (See image on right for location to measure
negative pressure test port). This can be measured using a Magnahelic pressure
gauge once the unit has been running on heat level 5 setting after one hour of burn
time. This adjustment is necessary for varying venting configurations. The reading
can be taken from the ⅛” hole located above the top right corner of the door. A #8
screw must be removed in order to access this hole.
Negative Pressure Test Port
The Combustion Trim, Feed Trim and Fuel Type Functions can be used to compensate for varying fuel qualities. Refer to page
7 in the Owners Manual for circuit board operation.
If, after long periods of burning, the fire builds up or there is a build up of clinkers, this would be a sign that the fuel quality
is poor - this requires more air.
The easiest way to make sure that an efficient flame is achieved is to understand the characteristics of the fire.
• A tall, lazy flame with dark orange tips requires more air.
• A short, brisk flame, like a blowtorch, has too much air .
• If the flame is in the middle of these two characteristics with a bright yellow/orange, active flame with no black tips then
the air is set for proper operation, refer to Figure 16.
SPECIAL NOTES:
Fuel quality is a major factor in how the stove will operate. If the fuel has a high moisture content or ash content the fire will
be less efficient and has a higher possibility of the fire building up and creating clinkers (hard ash build-up).
● Service the stove with wet hands. The stove is an electrical appliance, which may pose a shock hazard
if handled improperly. Only qualified technicians should deal with possible internal electrical failures.
● Do not remove from the firebox any screws without penetrating oil lubrication.
WHAT TO DO IF:
1. The stove will not start.
2. The stove will not operate when hot.
3. The exhaust blower will not function normally.
4. Light # 3 on Heat output bar flashing.
5. Auger light flashes but auger motor does not turn at all.
6. The 200 °F (93 °C) high limit temperature sensor has tripped.
7. The convection blower will not function normally.
8. Ignitor- the Fuel will not light.
9. Control settings (Heat Level) has no effect on the fire.
10. The stove keeps going out.
11 The agitator does not turn.
*NOTE: All troubleshooting procedures should be carried out by qualified technicians or installers.
1. The stove will not start.
• Check the line fuse to see if it has blown.
• Make sure the stove is plugged in and the wall outlet is supplying power.
• If the Control Board has been placed in the ON /OFF thermostat mode, then turn the thermostat up
to call for heat.
• Ensure the burn pot liner is correctly placed in the burn pot
• Check the Heat Level Indicator. - If the # 3 light is flashing (unit may be out of fuel)
• Check the Door and Ash Pan door - THEY MUST BE CLOSED TIGHT.
• See section 8 “The Fuel will not light”.
• Check the fuse on the circuit board.
• If the unit still does not start, contact your local service dealer for service.
2. The stove will not operate when hot.
• Check the Heat Level Indicator if a fire is not detected or if the fire has gone out the #3 light will flash
because the Exhaust Temperature Sensor’s contacts have opened.
• Check the hopper for fuel.
• Incorrect air damper/combustion air trim setting.
Excessive air may consume the fire too quickly before the next drop of fuel, leaving completely
unburned fuel in the burn pot liner.
Insufficient air may cause the vacuum switch to open or will cause build up, further restricting the air
flow through the Burn Pot Liner. This in turn will cause the fuel to burn cold and very slowly. Fuel may
build up and smother the fire. In this case clean the burn pot.
NOTE: The unit may require a change to the vent system or installation of fresh air to correct Air to
Fuel ratio problems if unable to achieve proper damper setting.
• Combustion Blower failure. - The Combustion Blower is not turning fast enough to generate the
proper vacuum in the fire box. Visual Check – is the blower motor turning. See section #3 - The Exhaust Blower will not function normally.
• Poor Quality Fuel – Insufficient energy in the fuel to produce enough heat to keep the stove
burning
22
Hampton GCI60 Cast Pellet Insert Technical Manual
Page 23
Troubleshooting
• Exhaust Temperature Sensor failure. Bypass sensor located on Exhaust Blower, if stove now operates
properly, the unit may require cleaning or a new sensor. Contact your local dealer for service.
• Check the agitator to make sure it is turning properly
3. The exhaust motor will not function normally.
• Check the line fuse to see if it has blown.
• Open the access panels; check all connections against the wiring diagram.
• Check the Exhaust Blower voltage across the blower motor wires (>=115V on #5 setting and >= 75V
on #1 setting). – Replace the Circuit Board if the Voltage reading is less than 75 V. with a line voltage
of >115 V AC.
• Clean all exhaust passages and venting.
• Check and, if necessary, replace capacitor.
4. Light # 2 on heat output bar flashing (indicates loss of vacuum) check the following:
• Make sure the firebox door is latched and sealed
• Make sure the ash pan is closed and sealed
• Make sure unit and venting is clear of fly ash
• Check the vacuum switch
• Check all wires and connections
• Check hose from vacuum switch to hose barb
• Check hose barb that connects hose to back of unit
• Check combustion blower fuse
• Confirm combustion blower voltage to determine that it is working properly
•
5. Light # 3 on Heat output bar flashing (The Exhaust Temp. Switch contacts have opened.)
• Stove ran out of fuel - check fuel level in the hopper.
• See sections #2 - Stove will not operate when hot, #3 - The Exhaust motor will not function normally,
and #5 - Unit is on but auger does not turn at all for more suggestions.
• Severe negative pressure in area where unit is installed - Check the operation by opening a window,
does this solve the problem? If it does, install fresh air intake to unit or room. Venting system may
require vertical section to move termination into a low pressure zone.
• To reset Circuit Board after a trouble code - push the ON/OFF button.
6. Unit is onbut auger motor does not turn at all.
• Check the line fuse to see if it has blown.
• Check the Door and Ash Pan door - THEY MUST BE CLOSED TIGHT.
• If the Auger gear box does not turn but the motor’s armature does try to spin, then the auger is
jammed. Try to break apart jam by poking at the jam through the drop tube. If this fails then empty
the hopper and remove the Auger Cover **Remember to re-seal the cover after installation**
• Auger stopped running. Pinch, break or blockage in Vacuum Hose
- Check hose for pinch points or damage, replace or re-route as
required. Blow out Vacuum Hose and intake pipe.
• Damage to wires between Circuit Board and Vacuum Switch and
Auger Motor - Inspect wires and connectors.
• Vacuum Switch failure - Bypass the vacuum switch, if this corrects
the problem check for above problems before replacing the Vacuum
Switch.
• Blocked exhaust / venting system - Have stove and venting cleaned and inspected.
• Check Vacuum levels at the Vacuum Switch, with a Magnahelic Gauge (readings must be above .07”
W.C. on low fire).
7. Light # 4on Heat output bar flashing.
• Ensure the hopper lid magnet is present. Open the hopper lid and look at the back right corner of the
underside of the lid. (See image on right for magnet location on hopper lid).
• Hopper is open, or hopper switch has failed.
• Reset sensor and determine cause. Was it Convection Blower failure or Circuit board control problems?
• The 200 °F (93 °C) high limit temperature sensor has tripped.
8. The convection blower will not function normally.
• Check the line fuse to see if it has blown.
• Clean all grill openings at the back and below unit .
• Check the Voltage across the blower wires, It should adjust with the heat output settings. If not
contact your local dealer for service.
9. Ignitor - the pellets will not light.
• Check the line fuse to see if it has blown.
NOTE: The ignitor should be bright orange in color.
• Everything else in the stove operates but the ignitor will not light the pellets.
• Make sure the burn pot liner is up tight and square to the ignitor tube by pulling the ignitor tube out
towards the liner.
• Check to see if the exhaust blower is operating. If not, contact your local dealer for service.
• Verify that the air pump is functioning properly.
10. Control settings (Heat Level) has no effect on the fire.
• Check the line fuse to see if it has blown.
• Check position of the Thermostat slide switch on the Circuit Board.
• If there is no control of the Heat Level button, make sure the thermostat is calling for heat.
• Call your local dealer for service.
11. The stove keeps going out.
If the stove goes out and leaves fresh unburned fuel in the burn pot liner, the fire is going out before
the stove shuts off.
• Trim the combustion air down to decrease the magnahelic pressure.
• Turn the Heat Level up slightly (poor quality fuels will require slightly higher settings).
• Set the auger trim up one setting
If the stove goes out and there are partially burned pellets left in the burn pot liner, the stove has shut
down due to a lack of air, exhaust temperature, or power failure.
• Trim the combustion air to a higher setting to increase the magnahelic pressure inside the stove.
• Check to see if the stove needs a more complete cleaning.
• Turn the Heat Level up slightly (poor quality fuel will require slightly higher settings).
• Did the power go out?
• Contact your local Dealer for service.
24
Hampton GCI60 Cast Pellet Insert Technical Manual
Page 25
Troubleshooting
12. The agitator does not turn.
• Ensure unit has finished start-up.
• Ensure agitator is locked into the drive shaft properly and is not jammed.
• Check drive chain assembly and gear motor for damage.
• Check the agitator motor is functioning properly.
FPI Fireplace Products International Ltd. and Fireplace Products U.S., Inc. (“FPI”) extends the Limited Lifetime
Warranty protection to the original purchaser of this appliance commencing the day of purchase for as long as the
appliance remains in the original place of installation. For items covered under the Limited Lifetime policy, see
table below.
Some conditions apply (see below).
The policy is not transferable, amendable or negotiable under any circumstances.
Pellet Products
Warranty Coverage for Components
Wiring, all switches, Wiring harness,
Circuit boards, Circuit board ribbon
Vacuum switch, Ignitor, Air pump,
Temperature sensors, Wall
thermostat
Component
Coverage
7 years
2 years
Labour Coverage
(Years)
2
2
2
2
Conditions:
Warranty protects against defect in manufacture or FPI factory assembled components only, unless herein
specified otherwise.
Any part(s) found to be defective during the warranty period as outlined above will be repaired or replaced at FPI’s
option through an accredited distributor, dealer or pre-approved and assigned agent provided that the defective
part is returned to the distributor, dealer or agent for inspection if requested by FPI. Alternatively, FPI may at its
own discretion fully discharge all of its obligations under the warranty by refunding the verified purchase price of
the product to the original purchaser. The purchase price must be confirmed by the original Bill of Sale.
The authorized selling dealer, or an alternative authorized FPI dealer if pre-approved by FPI, is responsible for all
in-field diagnosis and service work related to all warranty claims. FPI is not responsible for results or costs of
workmanship of unauthorized FPI dealers or agents in the negligence of their service work.
At all times FPI reserves the right to inspect reported complaints on location in the field claimed to be defective
prior to processing or authorizing of any claim. Failure to allow this upon request will void the warranty.
32
Hampton GCI60 Cast Pellet Insert Technical Manual
Page 33
WARRANTY
All warranty claims must be submitted by the dealer servicing the claim, including a copy of the Bill of Sale (proof
of purchase by you). All claims must be complete and provide full details as requested by FPI to receive
consideration for evaluation. Incomplete claims may be rejected.
Replacement units are limited to one per warranty term. Airtube and baffle replacements are limited to one
replacement per term.
Unit must be installed according to all manufacturers’ instructions as per the manual.
All Local and National required codes must be met.
The installer is responsible to ensure the unit is operating as designed at the time of installation.
The original purchaser is responsible for annual maintenance of the unit, as outlined in the owner’s manual. As
outlined below, the warranty may be voided due to problems caused by lack of maintenance.
Exclusions:
This Limited Lifetime Warranty does not extend to paint, rust or corrosion of any kind due to a lack of maintenance
or improper venting, combustion air provision, corrosive chemicals (i.e. chlorine, salt, air, etc.), door or glass
gasketing or inner panels.
Malfunction, damage or performance based issues as a result of environmental conditions, location, chemical
damages, downdrafts, installation error, installation by an unqualified installer, incorrect chimney components
(including but not limited to cap size or type), operator error, abuse, misuse, use of improper fuels (plastics,
garbage, solvents, cardboard, coal or coal products, oil based products, waxed cartons, compressed premanufactured logs), lack of regular maintenance and upkeep, acts of God, weather related problems from
hurricanes, tornados, earthquakes, floods, lightning strikes/bolts or acts of terrorism or war, which result in
malfunction of the appliance are not covered under the terms of this Limited Lifetime Warranty.
FPI has no obligation to enhance or modify any unit once manufactured (i.e. as products evolve, field modifications
or upgrades will not be performed on existing appliances).
This warranty does not cover dealer travel costs for diagnostic or service work. All labor rates paid to authorized
dealers are subsidized, pre-determined rates. Dealers may charge homeowner for travel and additional time
beyond their subsidy.
Any unit showing signs of neglect or misuse will not be covered under the terms of this warranty policy and may
void this warranty. This includes units with rusted or corroded fireboxes which have not been reported as rusted or
corroded within three (3) months of installation/purchase.
Units which show evidence of being operated while damaged, or with problems known to the purchaser and
causing further damages will void this warranty.
Units where the serial no. has been altered, deleted, removed or made illegible will void this warranty.
Minor movement, expansion and contraction of the steel is normal and is not covered under the terms of this
warranty.
Freight damages for products or parts are not covered under the terms of the warranty.
Products made or provided by other manufacturers and used in conjunction with the FPI appliance without prior
authorization from FPI may void this warranty.
The original purchaser’s exclusive remedy, and FPI’s sole obligation under this warranty, express or implied, in
contract or in tort, shall be limited to replacement, repair, or refund, as outlined above. In no event will FPI be
liable for any incidental or consequential damages caused by defects in this product. TO THE EXTENT PERMITTED
BY APPLICABLE LAW, FPI MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN. THE
DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EXPRESSED WARRANTY SPECIFIED
ABOVE. IF IMPLIED WARRANTIES CANNOT BE DISCLAIMED, THEN SUCH WARRANTIES ARE LIMITED IN DURATION
TO THE DURATION OF THIS WARRANTY. Any recovery is limited to the original purchase price. No other person is
authorized to modify this Limited Lifetime Warranty, and your seller is solely responsible for any other warranties.
For USA Consumers: Some states do not allow limitations on how long an implied warranty lasts, or allow exclusion
or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
Residents of New Jersey are governed by that state's consumer protection laws.
For Canadian Consumers: Residents of Quebec are governed by that province's consumer protection legislation.
Instructions:
To obtain warranty service, please contact your authorized selling dealer. If your authorized selling dealer is no
longer reachable, please contact us below:
For purchases made in CANADA or the UNITED STATES:
Visit Regency’s Web Site:
www.regency-fire.com
Or call the Regency Customer Care Centre
Hours of Operation: 7:00am – 4:00pm PST (Monday to Friday, excluding Statutory Holidays)
Phone: 604-946-5155 / Fax: 604-946-4349
FPI Fireplace Products International Ltd.
6988 Venture St.
Delta, British Columbia
Product Registration and Customer Support:
Thank you for choosing a Regency Fireplace. Regency strives to be a world leader in the design, manufacture, and
marketing of hearth products. To provide the best support for your product, we request that you complete a
product registration form at http://www.regency-fire.com/Customer-Care/Warranty-Registration.aspx within
ninety (90) days of purchase.
34
Fireplace Products U.S., Inc.
PO Box 2189 PMB 125
Blaine, WA
Hampton GCI60 Cast Pellet Insert Technical Manual
Page 35
WARRANTY
Warranty Details
Serial Number (required):
Purchase Date (required) (mm/dd/yyyy):
Product Details
Product Model (required):
Dealer Details
Dealer Name (required):
Dealer Address:
Dealer Phone #:
Installer:
Date Installed (mm/dd/yyyy):
Your Contact Details (required)
Name:
Address:
Phone:
Email:
For purchases made in CANADA:
Canada, V4G 1H4
For purchases made in the UNITED STATES:
For purchases made in AUSTRALIA:
Australia, 3803
Fax: 604-946-4349
Fax: 604-946-4349
Fax: +61 3 97997822
Product Registration and Customer Support:
Thank you for choosing a Regency Fireplace. Regency strives to be a world leader in the design, manufacture, and
marketing of hearth products. To provide the best support for your product, we request that you complete a product
registration form found on our Web Site under Customer Care within ninety (90) days of purchase.
For purchases made in CANADA or the UNITED STATES:
For purchases made in AUSTRALIA:
You may also complete the warranty registration form below to register your Regency Fireplace Product and mail and/or
fax it back to us, and we will register the warranty for you. It is important you provide us with all the information below in
order for us to serve you better.
Warranty Registration Form (or Register online immediately at the above Web Site):
Fireplace Products U.S., Inc.
PO Box 2189 PMB 125
Blaine, WA
United States, 98231
Phone: 604-946-5155
Fireplace Products Australia Pty
Ltd
1 Conquest Way
Hallam, VIC
Phone: +61 3 9799 7277
For fireplace care and tips and answers to most common questions please visit our Customer Care section on our Web Site.
Please feel free to contact your selling dealer if you have any questions about your Regency product.