HAMPTON BAY 25-791-68-Y, 25-791-50-Y Use And Care Manual

C US

Item #205107914, 205107911

Model #25-791-68-Y, 25-791-50-Y

USE AND CARE GUIDE

DERRY INFRARED ELECTRIC FIREPLACE

IMPORTANT INSTRUCTIONS

PLEASE READ THIS MANUAL BEFORE INSTALLING AND USING APPLIANCE

IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY,

CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.

CONSUMER: Retain this manual for future reference.

AN ELECTRICAL SHOCK OR FIRE MAY RESULT

INSTALLER: Leave this manual with the appliance.

Questions, problems, missing parts? Before returning to the store,

call Hampton Bay Customer Service

8 a.m. - 6 p.m., EST, Monday - Friday

We appreciate the trust and confidence you have placed in Hampton Bay through the purchase of this electric fireplace. We strive to continually

create quality products designed to enhance your home. Visit us online to see our full line of products available for your home improvement

needs. Thank you for choosing Hampton Bay!

20-10-201 REV. 4/2014

WARNING!

855-HD-HAMPTON

HAMPTONBAY.COM

THANK YOU

Table of Contents

Table of Contents ...................................2

Safety Information ..................................3

Warranty ..........................................5

Pre-Installation .....................................6

Installation ........................................9

IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in a possible electric shock, injury to persons, fire hazard and will void the warranty.

Please read the Installation & Operating Instructions before using this appliance.

Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Maintenance ......................................12

Care and Cleaning .................................13

Troubleshooting ...................................14

Service Parts ......................................15

CAUTION

PRODUCT DAMAGE MAY OCCUR.
Never attempt to disassemble or alter the product in any way not instructed by this manual.

2

Safety Information

Please read and understand this entire manual before attempting to assemble, operate or install the product.

□ Read all instructions before using this appliance.
□ This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this

appliance. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 ft. (914 mm) from
the front of this appliance and keep them away from the sides and rear.

CAUTION: Extreme caution is necessary when any heater
is used by or near children or invalids and whenever the
heater is left operating unattended.

□ If possible, always unplug this appliance when not in use.
□ Do not operate any heater with a damaged cord or plug or after the appliance malfunctions, has been dropped or damaged in any

manner.
□ Any repairs to this appliance should be carried out by a qualified service person.
□ Under no circumstances should this appliance be modified. Parts having to be removed for servicing must be replaced prior to

operating this appliance again.
□ Do not use outdoors.
□ This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never place this appliance where it

may fall into a bathtub or other water container.
□ Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners or the like. Arrange the cord away from traffic

areas and where it will not be tripped over.
□ To disconnect this appliance, turn the controls to the off position, then remove the plug from the outlet.
□ Connect to properly grounded outlets only.
□ This appliance, when installed, must be electrically grounded in accordance with local codes, with the current CSA C22.1 Canadian

Electrical codes or for USA installations, follow local codes and the National Electric Code, ANSI/NFPA No. 70.
□ Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause an electric shock, fire, or

damage to the appliance.
□ To prevent possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where

openings may become blocked.
□ This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are

used or stored. This appliance should not be used as a drying rack for clothing, nor should Christmas stockings or decorations be

hung on or near it.
□ Use this appliance only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric

shock, or injury to persons.
□ Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power

strip) because of the risk of overheating the cord and the risk of fire. Extension cords are for temporary use only. If an extension

cord must be used, it must be UL/CSA certified, rated at 15A (1,875W), 125V maximum with 14 AWG minimum and constructed of

two current carrying conductors with ground. A heavy duty extension cord with the shortest length possible for the connection is

recommended and must not be longer than 50 ft. (15.2 m). Do not coil or cover the extension cord.
□ “SAVE THESE INSTRUCTIONS FOR FUTURE USE”

3

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Safety Information (continued)

DANGER

ELECTRICAL CONNECTION

A 15-Amp, 120-Volt, 60 Hz circuit with a properly grounded outlet is required. Preferably, the item will be on a
dedicated circuit, as other appliances on the same circuit may cause the circuit breaker to trip or the fuse to blow
when the heater is in operation. The unit comes standard with a 6 ft. (1.8 m) long three wire cord, exiting the right side
of the item. Always plug the unit into a wall outlet/receptacle. An extension cord or re-locatable power tap, (outlet/
power strip), should never be used.

WARNING: Electrical outlet wiring must comply with local
building codes and other applicable regulations to reduce
the risk of fire, electrical shock and injury to persons.

WARNING: Do not use this fireplace if any part of it has
been under water. Immediately call a qualified service
technician to inspect the fireplace and replace any part of
the electrical system which has been under water.

GROUNDING INSTRUCTIONS

This heater is for use on 120 volts. The cord has a plug as shown at (A) in Figure 1. An adapter as shown at (C) is available
for connecting three-blade grounding-type plugs to two-slot receptacles. The green grounding lug extending from the
adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used
if a three-slot grounded receptacle is available.

Figure 1

GROUNDING

PIN

(C)

(A)

ADAPTER

GROUNDING
MEANS

METAL SCREW

COVER OF GROUNDED

OUTLET BOX

GROUNDING

PIN

(B)

(D)

NOTE: Adapters are NOT
for use in Canada.

4

Warranty

1-YEAR WARRANTY

WHAT IS COVERED

The manufacturer warrants that your new electric fireplace is free from manufacturing and material defects for a period of one year from
date of purchase, subject to the following conditions and limitations.

Variations in actual wood color and finishes which may result from natural characteristics of the wood, such as grain patterns, mineral
streaks and the like, are not considered defects. As wood continues to move and age you may notice these slight differences in color, even
on different parts of any individual unit. Sound knots and slight surface cracks are the true personality of a quality piece of wood furniture.

This electric fireplace must be installed and operated at all times in accordance with the instructions furnished with the product. Any
alteration, willful abuse, accident, or misuse of the product shall nullify this warranty. This warranty is non-transferrable, and is made to the
original owner, provided that the purchase was made through an authorized supplier of the manufacturer. This warranty is limited to the
repair or replacement of part(s) found to be defective in material or workmanship, provided that such part(s) have been subjected to normal
conditions of use and service, after said defect is confirmed by the manufacturer’s inspection. The manufacturer may, at its discretion, fully
discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s).

WHAT IS NOT COVERED

Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s), repair, replacement,
or otherwise of same, will not be covered by this warranty, nor shall the manufacturer assume responsibility for same. Further, the
manufacturer will not be responsible for any incidental, indirect, or consequential damages, except as provided by law.

All other warranties - expressed or implied - with respect to the product, its components and accessories, or any obligations/liabilities on
the part of the manufacturer are hereby expressly excluded. The manufacturer neither assumes, nor authorizes any third party to assume, on
its behalf, any other liabilities with respect to the sale of this product. The warranties as outlined within this document do not apply to non­manufacturer accessories used in conjunction with the installation of this product.

This warranty does not cover the lightbulb(s) included with the fireplace.
This warranty is void if: the fireplace has been operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals;

the fireplace is subjected to prolonged periods of dampness or condensation; the fireplace is altered, willfully abused, damaged by accident,
or misused in any way.

If warranty service is needed, contact the Customer Service Team at 855-HD-HAMPTON from 8 a.m. - 6 p.m., EST, Monday-Friday or visit
www.hamptonbay.com.

Make sure you have your warranty, your sales receipt, and the model/serial number of your product.

DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.

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Pre-Installation

PLANNING INSTALLATION

To avoid scratching the finish, assemble the product on a soft, non-abrasive surface, such as carpet or cardboard.
Assembly of this product may require more than one person.

TOOLS REQUIRED

Phillips
screwdriver

HARDWARE INCLUDED

NOTE: Hardware not shown to actual size.

AA

Part Description Quantity

AA Wrench 1
BB Mounting Bracket 2
CC Screw (1-3/8 in.) 2
DD Nylon Strap 1
EE Wall Anchor 2
FF Screw (5/8 in.) 2

BB

CC

DD

EE

FF

6

Pre-Installation (continued)

PACKAGE CONTENTS

A

B

Part Description Quantity

A

Mantel (with fireplace insert)

B

Front Caster

C

Rear Brake Caster

D Remote Control 1

7

C

PLEASE CONTACT 855-HD-HAMPTON FOR FURTHER ASSISTANCE.

D

1
2
2

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Pre-Installation (continued)

12.75 in. (324 mm)

31.75 in. (806 mm)

27.75 in. (750 mm)

Clearance to Combustibles

Sides

Floor
Top

Front

Rear

Specifications

Voltage 120 V AC
Frequency
Heater Rating
Max. Amps
Width
Depth
Height

2 27/64 in. (61.5 mm)

0 in. (0 mm)

2 in. (51 mm)

36 in. (914 mm)

0 in. (0 mm)

60 Hz

1350 W

12.5 A

31.75 in. (806 mm)

12.75 in. (324 mm)

27.75 in. (705 mm)

8

Installation

Attaching the casters to the mantel

1

NOTE: To avoid scratching the finish, assemble the
product on a soft, non-abrasive surface, such as carpet or
cardboard.

□ Lay the mantel (A) on its back.
□ Screw a front caster (B) into the pre-drilled hole in the

front-right corner of the mantel (A) base.

□ Screw a rear brake caster (C) into the pre-drilled hole in

the right-rear corner of the mantle (A) base.
□ Repeat this process for the left side of the mantel (A) base.
□ Tighten all of the casters with the wrench (AA) provided.

AA

B

C

A

NOTE: Installing casters is highly recommended as using fireplace
without casters could impede air flow and cause fan heater failure.

AA

B

C

Attaching the mounting bracket to

2

the mantel

□ Attach a mounting bracket (BB) to the top edge of the back

of the mantel (A) by inserting two screws (FF) through the
mounting bracket (BB) and into the pre-drilled holes in the
mantel (A). Tighten with a screwdriver.

BB

A

FF

BB

FF

Attaching the mounting bracket to

3

the wall

□ Attach a mounting bracket (BB) to the wall in the location

you have selected to put the mantel (A) by positioning the

mounting bracket (BB) at approximately the same height

as the mounting bracket (BB) previously attached to the

mantel (A).
□ Insert screws (CC) through the mounting bracket (BB) and

into a wall stud. If there is no stud present, insert wall

anchors (EE) before inserting the screws (CC). Tighten with

a screwdriver.

EE

CC

BB

Attaching the nylon strap

4

DANGER: This product is only a deterrent. It is not a
substitute for proper adult supervision.

□ Set the mantel (A) 2-3 inches from the wall with both

mounting brackets (BB) aligned.

□ Slip the nylon strap (DD) through the openings in each of

the mounting brackets (BB) and secure the nylon strap
(DD). This will help prevent the mantel from tipping.

DD

BB

FF

BB

CC

9

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Operation

NOTE: When the heat function is used for the first time, a slight
odor may be present. This is normal and should not occur again
unless the heater is not used for an extended period of time.

1

Using the Control Panel

□ Check that the heater outlet grill is not covered or

obstructed in anyway, and make sure the power to the
unit is switched on.

□ Press the appropriate button to operate your fireplace:

1. Main Power Button: This button supplies power to

all the functions of the electric fireplace. The main
power button must be in the ON position, either from
the remote or controls on the electric fireplace for the
function to work.

2. Heater Control Button: This button controls the heater

ON/OFF and 5 temperature modes from Low to High.
When the heater is first turned on, it will come on at
the lowest room temperature setting. The log set will
remember the last heat setting and in later use the
heater will start at that setting, unless power to the
unit has been interrupted. Each time the temperature
button is pressed, the temperature set point increases,
allowing you to adjust the ambient temperature.

3. Heater Locking Function: When fireplace is ON, press

the main power button (1) for 10 seconds. The heater
will be locked, and the heater control button (2) on the
control panel as well as on the remote control will be
disabled. Before the heater is locked, the flame will
flash 6 times. To unlock the heater, press the main
power button (1) for 10 seconds. Before the heater is
unlocked, the flame will flash 6 times.

4. Flame Control Button: This button controls the

brightness of the flame effect with settings at High,
Medium, and Low. When the electric fireplace is first
turned on, the flame will come on at the highest
setting. The log set will remember the last flame
setting used and in later use the flame brightness will
start at that setting, unless power to the unit has been
interrupted. Each time the flame button is pressed,
the flame brightness decreases. The only way to turn
off the flame effect completely is to turn off the main
power button (1).

4 2

3

Figure 2

1

NOTE: After the fireplace has been operating, when the unit is turned
off, the fan (not the heater) will continue to run for about 1 minute to
cool down the interior of the unit. During this time, you may feel cool
air from the blower outlet. This is normal and does not require any
action. The fan will stop once the interior cools down.

10