Hamilton Beach Commercial HMD400-OSI Service Manual
840145000
Batteur de boisson
Manuel d’utilisation
Page 9
Drink Mixer
Operation Manual
Page 2
Batidora de bebidas
Manual de uso
Página 17
READ BEFORE USE.
LIRE AVANT D’UTILISER.
LEA ANTES DE USAR.
2
Mixer Safety
IMPORTANT SAFETY INSTRUCTIONS
Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your appliance. Always read
and obey all safety messages.
WARNING – When using electrical appliances, basic safety precautions should be
followed to reduce the risk of personal injury, including the following:
– SAVE THESE INSTRUCTIONS –
• Read all instructions before using Mixer.
• Plug into a grounded 3 prong outlet.
• Do not remove ground prong.
• Do not use an adapter.
• Do not use an extension cord.
• Disconnect power before cleaning or servicing,
and before installing or removing agitator.
• Do not spray or submerge mixer.
• Always use metal container when mixing.
• Do not put spoon or other utensils in metal
container when mixing.
• Do not allow agitator to hit container sides
when mixing.
• Inspect mixer and agitator daily.
• Replace agitators every 90 days.
• Do not operate any appliance with a damaged
cord or plug, or after the appliance malfunctions
or is damaged in any manner.
For assistance or replacement parts, call our
Technical Service number:
866-285-1087 or 910-693-4277
8:00 a.m. – 5:00 p.m. EST Monday – Friday
www.commercial.hamiltonbeach.com
Technical Service
3
Parts and Features
The parts and features of your mixer are shown on this page. Become familiar with all parts and features before
using the mixer.
Container
guide
Container
rest
Agitator
Mixing
spindle
Container
guide
Stabilizer
bar
Top cover
Housing
Agitator
Housing
plug
Container
guide pin
(ON/OFF actuator)
Container
guide
Pulse switch
3-Speed
selector switch
Pulse switch
3-Speed
selector
switch
Pulse
switch
Pulse switch
Top view of controls Top view of controls
Container
rest
Agitator
Mixing
spindle
wWARNING
Cut Hazard
Always use metal container when mixing.
Do not put spoon or other utensils in metal
container when mixing.
Failure to follow these instructions can
result in cuts.
1. Plug mixer into a grounded outlet.
2. Place the ingredients into the container. The basic
milkshake recipe is:
• 3 No. 24 scoops of ice cream
• 4 ounces of very cold milk
•11⁄2ounces of syrup
3. Select the desired speed using the 3-speed
selector switch.
4. Position the container into
the container guide and
move the cup upward to
automatically turn the
motor on. Set the container
down onto the cup rest.
NOTE: You may also turn
the motor ON and OFF
using the pulse switch.
5. When the drink is completely mixed, lift the
container up off the cup rest and pull down
from the container guide. The motor will turn off.
NOTE: Inspect agitator(s) daily. Replace
agitator(s) every 90 days.
4
Mixing a Drink
You must read the “Mixer Safety” section before
using the mixer.
For best mixing results, use the Hamilton Beach
Universal Container (#110E). Do not use a paper
cup. The container fits the container guide which
starts the motor.
Mixing a Drink
Operating the Mixer
Using the Container Rest
Two-Position Container Rest
The top container rest position is used when mixing
with a standard container. In the top position, a
standard container will fit into the container guide
to lift the container guide pin against the actuator
switch, allowing the motor to run. To turn off the
motor, rest a standard container on the lower,
or standby, container rest position.
The lower container rest position may also be used
when mixing with larger containers, or for storing
standard containers when the mixer is not in use.
NOTE: When container is not positioned as
described above, you may also turn the motor on
using the pulse switch.
Replacing the Agitator
5
To replace the Agitator:
1. Unplug Mixer.
2. To remove the agitator, loosen the
screw by turning it counterclockwise
with a straight blade screwdriver.
3. To install the new agitator, turn
the screw portion of the agitator
clockwise into the spindle and
hand tighten. To prevent damage
to the agitator, do not use pliers
to grip agitator blades while
tightening or loosening.
4. Plug Mixer into a grounded outlet.
Your mixer was shipped with a solid agitator installed
on each spindle.
NOTE: Agitators wear with use. Inspect agitators
daily and replace every 90 days.
wWARNING
Cut Hazard
Disconnect power before installing
or removing agitator.
Failure to do so can result in serious
injury or cuts.
Removing/Installing the Container Guide, Container Guide Pin, & Housing Plug
To remove the container guide & container guide pin:
1. Unplug mixer.
2. Hold the container guide by
the indents on each side and
pull it straight down.
3. To remove the plastic
container guide pin, press the
retainer clip and slide it out
of the container guide.
4. Reverse steps 1-3 to
reinstall the container
guide and container guide
pin, being sure to note the
proper orientation.
NOTE: You may also operate
the Mixer without the container
guide and container guide pin.
Snap the included housing plug
into the container guide holes
after removing the container
guide. Use the toggle switch to
operate the mixer when using
the mixer without the container
guide/container guide pin.
The container guide and container guide pin are
removable for easy cleaning.
wWARNING
Cut Hazard
Disconnect power before installing
or removing any parts.
Failure to do so can result in serious
injury or cuts.
Press
Housing
plug
Operating the Mixer
wWARNING
Electrical Shock Hazard
Disconnect power before cleaning.
Failure to do so can result in death
or electrical shock.
6
Cleaning the Container Guide,
Container Rest, and Housing
Cleaning and Sanitizing the Container, Spindle, and Agitator
1. Unplug mixer.
2. Remove the container guide (see page 5).
3. Wash the container guide with hot, soapy water;
then rinse.
4. Clean the housing, front panel, and container
rest with a damp, soapy cloth.
5. Wipe dry with a clean, soft cloth.
6. Reinstall the container guide.
NOTE: Do not spray or submerge the mixer.
Any resulting water damage will not be covered
by the warranty.
7. Plug mixer into a grounded outlet.
Cleaning
1. Place a drop of detergent and 1 cup of water into
the mixing container.
2. Position the container into the container guide and
mix on low speed (I) for 5 seconds. Empty the
container.
3. Place 1 cup of clean water into the container and
repeat mix for 5 seconds to rinse.
NOTE: Inspect agitators daily. Replace agitators
every 90 days.
Sanitizing
For best results, use the Hamilton Beach Universal
Container (#110E).
1. Fill the container with sanitizing solution
(1 tablespoon of household bleach per
1 gallon of water at 50-70°F) to 3⁄4full.
Position the container properly on Mixer
and run on low speed (I) for 1 minute.
2. Remove container. Empty sanitizing solution and
rinse container.
3. To dry, run the mixer on low speed (I) for 30
seconds with empty container in place. DO NOT
RINSE after sanitizing is completed.
NOTE: If preferred, the container guide, container,
and agitator may be cleaned in a dishwasher.
Care and Cleaning of the Mixer
Cleaning the Container Guide, Container Rest, and Housing
7
Care and Cleaning of the Mixer
wWARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts before operating.
Failure to do so can result in death
or electrical shock.
5. Carefully lower the
new motor/agitator
assembly into the
housing, guiding the
spindle through the
hole in the housing.
Align the rounded
indent on the front of the rubber support with the
front screw boss in the housing.
6. Plug the two halves
of the plug connector
together, ensuring
that all lead wire colors match, and tuck
the connector into the
back of the housing.
Make sure that the side clips on the plug halves
engage.
NOTE: The plug will only connect together
in one way.
7. Make sure that all wires are out of the way and
that they cannot come in contact with the motor.
Then lower the cover into place, making sure that
the upper tab and seal of the back panel are in
place below the lip of the cover. Secure the cover
with the screws.
8. Plug mixer into a grounded outlet.
Motor Replacement
1. Unplug mixer.
2. Loosen the three
screws in the top
cover (the screws
will remain in the
cover). Lift off the
top cover and rest
against the rear
panel of the mixer.
3. Squeeze the tabs
on the sides of the
connector plug and
pull the two plug
halves apart.
4. Lift the motor/
agitator assembly
straight up and out
of the housing.
Discard the motor
assembly in an
environmentally
acceptable manner that complies with Federal,
State and local waste management regulations.
To replace the motor, follow the steps below, or call an authorized service center.
Single Spindle Drink Mixer shown for illustration purposes.
Please follow the same procedure for Triple Spindle Drink Mixer.
For assistance or replacement parts, call
our Technical Service number:
866-285-1087 or 910-693-4277
8:00 a.m. – 5:00 p.m. EST Monday – Friday
www.commercial.hamiltonbeach.com
Technical Service
Troubleshooting Guide
Ingredients are not being
mixed properly
Motor does not turn on
when container is set on
container rest
Excessive product splash-out
(some splash-out is common)
PROBLEM
SOLUTION
• Try selecting a different speed.
• Agitator is bent or worn (This can be prevented by not holding container in
your hand or allowing agitator to hit sides of container). Replace agitators
every 90 days. To order replacement agitators, call our Technical Service
Department at 1-866-285-1087 or 910-693-4277.
• Container is not tall enough to activate motor switch. We recommend the
Hamilton Beach Universal Container (#110E).
• The unit features a thermal overload protection circuit. Turn unit OFF. Wait
30 minutes. Follow instructions in the section “Mixing a Drink”. If the unit
does not turn on, call Technical Service.
• Is container too full?
• Is speed setting too high for ingredients?
• Is agitator fastened tightly to the spindle?
• Is agitator bent or worn? Replace agitators every 90 days.
LIMITED WARRANTY
This product is warranted to be free from defects in material and workmanship for a period of one (1) year
from the date of original purchase, except as noted below. During this period, we will repair or replace this product,
at our option.
THE FOREGOING WARRANTY IS IN LIEU OF ANY OTHER WARRANTY OR CONDITION, WHETHER
EXPRESS OR IMPLIED, WRITTEN OR ORAL INCLUDING WITHOUT LIMITATION ANY STATUTORY WARRANTY
OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY LIABILITY IS
EXPRESSLY LIMITED TO AN AMOUNT EQUAL TO THE PURCHASE PRICE PAID, AND ALL CLAIMS FOR
SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE HEREBY EXCLUDED. There is no warranty
with respect to parts subject to wear, including without limitation: motor brushes, container and cutter assembly,
clutches, bristle brushes, funnel, stainless steel cup, agitators, carafes, etc. This warranty extends only to the original
purchaser and does not cover any condition resulting from abuse, misuse, neglect, unauthorized repair, or use not in
conformity with the printed directions. Always use this product in accordance with the printed directions. This warranty
gives you specific legal rights and you may also have other legal rights which vary from state to state, or province to
province. Some states do not allow limitations on implied warranties or special, incidental or consequential damages,
so the foregoing limitations may not apply to you.
If you have a claim under this warranty, please contact our TECHNICAL SERVICE DEPARTMENT at
1-866-285-1087 or 910-693-4277. (For faster service please have model, series, and type numbers ready
for operator to assist you.) Reasonable proof of date of purchase must be presented; otherwise the effective
date of the warranty will be based upon the date of manufacture plus ninety (90) days. You are responsible for paying
shipping and handling charges to return the product to us.
Product Warranty
Hamilton Beach/Proctor-Silex, Inc.
Commercial Technical Service
261 Yadkin Road
Southern Pines, NC 28387
This Warranty supercedes all other Product Warranties
8
Care and Cleaning of the Mixer
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