Halstead iHeat 24c, iHeat 29c User Instructions

These instructions should be left with the user

User Instructions

Combination Condensing Boilers

iHeat 24c iHeat 29c

G.C. NUMBER iHeat 24c N° 47-260-19 iHeat 29c N° 47-260-20

22

2

Dear Customer Your boiler has been designed to meet and exceed the very

latest standards in gas central heating technology, and if cared for, will give years of reliable use and efficiency.

Please therefore take some time to read these instructions carefully.

Do’s and Don’t’s

●

DoDo

Do ensure that the system pressure is periodically checked

●

DoDo

Do ensure that you know how to isolate the appliance in an emergency

●

DoDo

Do ensure that you are familiar with the appliance controls

●

DoDo

Do ensure that your installer has completed the appliance log book section

●

Do notDo not

Do not attempt to remove the appliance casing or gain internal access

●

Do notDo not

Do not hang clothes etc. over the appliance

●

Do notDo not

Do not forget to have the appliance serviced annually.

This booklet is an integral part of the appliance. It is therefore necessary to ensure that the booklet is handed to the person responsible for the property in which the appliance is located/installed. A replacement copy can be obtained from the customer services.

ContentsContents

Contents

IntroductionIntroduction

Introduction

PagePage

Page Dear customer 2 Do’s and don’t’s 2

Things you should knowThings you should know

Things you should know

PagePage

Page

1.1 Gas appliances 3

1.2 Electrical supply 3

1.3 Dimensions 3

1.4 Clearances required 3

1.5 Explanation of controls 3

1.6 Explanation of features 3

1.7 Guarantee registration card 4

1.8 Control panel 4

H

ow to...ow to...

ow to...

PagePage

Page

2.1 Use the appliance for the first time 5

2.2 Use the mode selector switch 5

2.3 Re-pressuring the system 5

2.4 Shut down the system for short periods 5

2.5 Shut down the system for long periods 5

2.6 Care for the appliance 5

IntroductionIntroduction

Introduction

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haha

ha

tt

t

if if

if

......

...

Page Page

Page

3.1 I suspect a gas leak 6

3.2 I have to frequently to top-up the system 6

3.3 The fault light is on 6

3.4 The appliance is due its annual service 6

3.5 I need to call an engineer 6

3.6 I need to extend the warranty 6

SettingSetting

Setting

PagePage

Page

4.1 Mechanical clock 6

33

3

1.31.3

1.3

DimensionsDimensions

Dimensions

1.41.4

1.4

Clearances requiredClearances required

Clearances required

ABOVE BELOW LEFT SIDE RIGHT SIDE FRONT

150 mm 150 mm 50 mm 12mm 600 mm

iHeat24ciHeat24c

iHeat24c HEIGHT 780mm WIDTH 400mm DEPTH 332mm

iHeat29ciHeat29c

iHeat29c HEIGHT 780mm WIDTH 450mm DEPTH 332‘0mm

1.01.0

1.0

Things you should know Things you should know

Things you should know

1.11.1

1.1

GAS APPLIANCE GAS APPLIANCE

GAS APPLIANCE

Gas safGas saf

Gas saf

ee

e

ty (Insty (Ins

ty (Ins

tt

t

allall

all

aa

a

tion and Use) rtion and Use) r

tion and Use) r

egulegul

egul

aa

a

tionstions

tions In the interests of your safety and that of others, it is a legal requirement that all gas appliances are installed and correctly maintained by a competent person and in accordance with the latest regulations.

1.21.2

1.2

ELEL

EL

ECTRICAL SUPECTRICAL SUP

ECTRICAL SUP

PLPL

PL

YY

Y

Please ensure that this appliance has been properly connected to the electrical supply by means of a double pole isolator or un-switched socket and that the correct size of fuse - 3 amp

- has been fitted. Warning: this appliance must be earthed!Warning: this appliance must be earthed!

Warning: this appliance must be earthed!Warning: this appliance must be earthed!

Warning: this appliance must be earthed!

1.51.5

1.5

EE

E

XPLANXPLAN

XPLAN

AA

A

TION OF CTION OF C

TION OF C

ONON

ON

TRTR

TR

OLOL

OL

SS

S

The iHeat has been designed for simplicity of use, as a result there are only two controls - the mode selector switch & the time clock - that can be accessed by the user.

1.5.1 1.5.1

1.5.1

MODE SELECTOR SWITCH ATMODE SELECTOR SWITCH AT

MODE SELECTOR SWITCH AT

OFF:OFF:

OFF: when the mode selector switch is in the

‘OFF’

position, the appliance will not function for hot water or heating. However the appliance will still operate in frost protection mode, and if unused for a period of 24 hours, will momentarily activate the pump and valve actuator to prevent seizure due to non-use. NOTENOTE

NOTENOTE

NOTE The appliance must have an electrical supply at all times for the frost protection and anti-seize modes to operate.

1.5.21.5.2

1.5.2

HOT WATER ONLY “HOT WATER ONLY “

HOT WATER ONLY “

””

”

When the mode selector switch is in the ‘HOT WATER ONLY’ position, the appliance will operate as above. However when a hot water outlet is opened the appliance will operate to provide hot water until the demand for hot water has been satisfied. NOTENOTE

NOTENOTE

NOTE The appliance delivers a fixed maximum flow rate of hot water, therefore if a hot water outlet is turned on full, it is most likely that you will be unable to obtain hot water from another outlet at the same time.

1.5.3 1.5.3

1.5.3

HEATING AND HOT WATER “HEATING AND HOT WATER “

HEATING AND HOT WATER “

””

”

When the mode selector switch is in the ‘HEATING AND HOT WATER’ position the appliance will operate as above. However should the time clock be switched on automatically or manually, the appliance will operate to provide heat to the central heating circuit until the demand has been satisfied. NOTENOTE

NOTENOTE

NOTE If a room thermostat is fitted it must be calling for heat before the appliance will operate.

1.5.4 1.5.4

1.5.4

TIMTIM

TIM

E CLE CL

E CL

OCKOCK

OCK

The iHeat is supplied with a built-in, 24-hour, time clock that can be set to operate the appliance for central heating. However it may be that your installer has fitted an external time clock (usually because of the location of the appliance i.e. loft, basement, outhouse, etc.) if so, please disregard the following instructions and refer to those supplied with the external time clock.

1.6 1.6

1.6

EXPLANATION OF FEATURES EXPLANATION OF FEATURES

EXPLANATION OF FEATURES

Although the iHeat has been designed for simplicity of use, it utilises the latest in boiler technology, enabling a host of functions to be carried out simultaneously.

44

4

1. Pressure gauge

2. DHW temperature selector 40-65°C

3. Mode selector switch

4. Appliance LED status indicator

5. Heating temperature selector 40-80°C

6. Clock (if fitted)

fig. 1fig. 1

fig. 1

1.81.8

1.8

CONCON

CON

TRTR

TR

OL POL P

OL P

ANELANEL

ANEL

11

1

44

4

22

2

33

3

55

5

66

6

1.6.1 1.6.1

1.6.1

FRFR

FR

OO

O

SS

S

T PRT PR

T PR

OO

O

TT

T

ECTION MECTION M

ECTION M

ODEODE

ODE

This function is only active when there are no requests for heating or HW. When the temperature inside the appliance drops below 5 °C, the boiler will operate on minimum output until the temperature - within the appliance - reaches 35 °C.

1.6.2 1.6.2

1.6.2

AA

A

UU

U

TT

T

OO

O

MM

M

AA

A

TIC TTIC T

TIC T

EMPEMP

EMP

ERER

ER

AA

A

TT

T

URUR

UR

E CE C

E C

ONON

ON

TRTR

TR

OLOL

OL

The automatic temperature control function (SARA), permits the boiler (when the heating temperature selector is set within the AUTO sector) to automatically adjust (raise) the heating flow outlet temperature during inclement weather.

1.6.3 1.6.3

1.6.3

ANAN

AN

TI-SEIZTI-SEIZ

TI-SEIZ

E FUNCTIONE FUNCTION

E FUNCTION

Should the appliance remain inactive for a period of 24 hours, the pump will be activated for a few seconds to prevent seizure.

1.6.4 1.6.4

1.6.4

AA

A

PP

P

PLIANCPLIANC

PLIANC

E SE S

E S

TT

T

AA

A

TT

T

UU

U

S INDICAS INDICA

S INDICA

TT

T

OROR

OR

SS

S

The iHeat has status indicators that show if the appliance is working normally, if it needs ‘topping up’ or re-pressurising, or if it has a fault (see below).

1.7 1.7

1.7

GUARANTEE REGISTRATION CARDGUARANTEE REGISTRATION CARD

GUARANTEE REGISTRATION CARD

Please take the time to fill out your guarantee registration card. The completed warranty card should be posted within 30 days of installation.

1.7.1 1.7.1

1.7.1

BB

B

ENCHMENCHM

ENCHM

ARKARK

ARK

L L

L

OG BOG B

OG B

OO

O

OKOK

OK

The

BenchmarkBenchmark

Benchmark

Log Book is supplied with your boiler. This important document must be completed during the installation/commissioning of your boiler. All CORGI Registered Installers carry a CORGI ID card, and have a registration number. Both should be recorded in your

Benchmark Benchmark

Benchmark Log Book. You

can check your installer by calling CORGI direct on 01256

372300. Failure to install and commission the appliance in accordance with the manufacturers instructions may invalidate the warranty. This does not affect your statutory rights .

55

5

correct

pressure

value

flow/return

pipe

control

valve

temporary

connection

control

valve

supply

pipe

double

check valve

fig. 2fig. 2

fig. 2

2.02.0

2.0

How to ...How to ...

How to ...

fig. 3fig. 3

fig. 3

COLOURCOLOUR

COLOUR

FREQUENCYFREQUENCY

FREQUENCY

FAULTS/STATUSFAULTS/STATUS

FAULTS/STATUS

ACTION REQ’DACTION REQ’D

ACTION REQ’D

GreenGreen

Green Flashing every 6-seconds At stand-by with no faults None

Flashing 8-times every second SARA function None On every 0.5 second Temporary fault Wait

YellowYellow

Yellow On every 0.5 second Service function Contact service centre

On permanently DHW fault Contact service centre

RedRed

R ed On every 0.5 second Safety shutdown and/or Check pressure gauge

internal fault Check gas supply

Leave 2-minutes and reset appliance, if fault continues, contact service centre

On permanently Appliance overheat Contact service centre

APPLIANCE LED STATUS INDICATORAPPLIANCE LED STATUS INDICATOR

APPLIANCE LED STATUS INDICATOR

2.1 2.1

2.1

USE THE APPLIANCE FOR THE FIRST TIMEUSE THE APPLIANCE FOR THE FIRST TIME

USE THE APPLIANCE FOR THE FIRST TIME

Before switching the appliance on please familiarise yourself on how to isolate the appliance from the electricity, gas, and water supplies. If in doubt contact your installer.

2.2 2.2

2.2

UU

U

SE TSE T

SE T

HE MHE M

HE M

ODE SELODE SEL

ODE SEL

ECTECT

ECT

OR SWIOR SWI

OR SWI

TT

T

CHCH

CH

Turn the mode selector switch to the OFF position, switch on the electrical supply to the appliance. The green LED should be flashing, you may now select either HOT WATER ONLY or HEATING AND HOT WATER.

2.2.1 2.2.1

2.2.1

OBOB

OB

TT

T

AIN HOAIN HO

AIN HO

T WT W

T W

AA

A

TT

T

ERER

ER

By turning on a hot water outlet (tap) the boiler will fire to deliver hot water. The appliance will have been commissioned by your installer to deliver hot water at both a reasonable temperature and flow rate, should you wish to alter the temperature of the hot water, simply change the setting of the DHW temperature selector and/or change the flow of water as it comes out of the tap. Please consult your installer for further advice if required.

2.2.2 2.2.2

2.2.2

OBTAIN CENTRAL HEATINGOBTAIN CENTRAL HEATING

OBTAIN CENTRAL HEATING

When the time clock is in an ‘on’ position, and the room thermostat – if fitted – is calling for heat, the boiler will fire to provide central heating.

2.3 2.3

2.3

R R

R

E-PRE-PR

E-PR

ESES

ES

SURING TSURING T

SURING T

HE SHE S

HE S

YY

Y

SS

S

TT

T

EMEM

EM The system will need re-pressurising if the red LED is illuminated and the pressure gauge is reading below 0.4bar. Locate the filling valve and if necessary connect the loop (fig. 2) slowly open the valve until you hear the water entering the appliance. The red LED will go out first. Go on with re-pressuring until the pressure shown on the manometer is between 1 & 1.5 bar (fig. 3). The appliance must not be operated until the system has been repressurised. If in doubt contact your installer.

2.4 2.4

2.4

SHU SHU

SHU

T DOT DO

T DO

WN TWN T

WN T

HE SHE S

HE S

YY

Y

SS

S

TT

T

EM FEM F

EM F

OR SHOROR SHOR

OR SHOR

T PT P

T P

ERIODSERIODS

ERIODS The system can be shut down for short periods by simply turning the mode selector to the OFF position. It is also advisable to turn off the main water supply to the house.

2.5 2.5

2.5

SHU SHU

SHU

T DOT DO

T DO

WN TWN T

WN T

HE SHE S

HE S

YY

Y

SS

S

TT

T

EM FEM F

EM F

OR LOR L

OR L

ONG PONG P

ONG P

ERIODSERIODS

ERIODS If the house is to be left unoccupied for any length of time – especially during the winter - the system should be thoroughly drained of all water. The gas should be turned off at the meter and the main water supply should be turned off at the stopcock. If necessary contact your installer for further advice.

2.6 2.6

2.6

CARE FOR THE APPLIANCE CARE FOR THE APPLIANCE

CARE FOR THE APPLIANCE To clean the outer casing use only a clean damp cloth. Do not use any scourers or abrasive cleaners.

66

6

AUTO

ON

OFF

3.1 3.1

3.1

I suspect a gas leakI suspect a gas leak

I suspect a gas leak

If you suspect a gas leak, turn off the gas supply at the gas meter, and contact your installer or local gas supplier. If you require further advice please contact your nearest Service & Technical Helpline

(0844 371 1111) (0844 371 1111)

(0844 371 1111).

3.2 3.2

3.2

I frequently “top-up” or “repressurise theI frequently “top-up” or “repressurise the

I frequently “top-up” or “repressurise the systemsystem

systemsystem

system

If the system regularly requires topping-up or re-pressurising, it may be indicative of a leak. Please contact your installer and ask him to inspect the system.

3.3 3.3

3.3

The fault light is onThe fault light is on

The fault light is on

IIf the red LED is illuminated it indicates that the appliance has ‘locked-out’ or has an internal fault. To reset the appliance, make sure the gas supply is on to the appliance. Turn the mode selector switch to the OFF position for a few seconds and then turn it back to its previous position. If the red LED stays on or is illuminated after a few seconds call an engineer.

3.4 3.4

3.4

The appliance is due its annual serviceThe appliance is due its annual service

The appliance is due its annual service

Please contact the Service & Technical Helpline

(0844 371 (0844 371

(0844 371

1111) 1111)

1111) if you would prefer an authorised engineer or agent to service your appliance. Alternatively your local CORGI registered engineer may be able to service the appliance for you. If you are a tenant your landlord will arrange for servicing.

3.53.5

3.5

I need to call an engineerI need to call an engineer

I need to call an engineer

If you think your boiler may have developed a fault, please contact your installer or the Service & Technical Helpline (0844 371 1111)(0844 371 1111)

(0844 371 1111)(0844 371 1111)

(0844 371 1111). Have all your details to hand including full address and postcode, relevant contact numbers and your appliance logbook.

3.63.6

3.6

I wanI wan

I wan

tt

t

t t

t

o eo e

o e

xtxt

xt

end the warend the war

end the war

rr

r

anan

an

tyty

ty

You can if you wish, extend the warranty on your

iHeiHe

iHe

aa

a

tt

t

boiler. Simply contact our Service & Technical Helpline

(0844 (0844

(0844

371 1111)371 1111)

371 1111) for further information.

3.03.0

3.0

What ifWhat if

What if

4.04.0

4.0

Setting the mechanical clockSetting the mechanical clock

Setting the mechanical clock

4.14.1

4.1

Setting the mechanical clockSetting the mechanical clock

Setting the mechanical clock

If your boiler has been installed with the mechanical clock, it can be used and adjusted as follows:

Setting the timeSetting the time

Setting the time The time of day can be set by grasping the outer edge of

the black dial and turning it in a clockwise direction until the correct time is in line with the white pointer.

Setting the “switching times”Setting the “switching times”

Setting the “switching times” The

“ON” periods“ON” periods

“ON” periods are set by sliding the black tappets, adjacent to the time periods required, to the outer edge of the dial.

The tappets that remain at the centre of the dial will be the “OFF” periods“OFF” periods

“OFF” periods“OFF” periods

“OFF” periods. The smallest switching time (ON or OFF) is 15 minutes. To select

“A“A

“A

UU

U

TT

T

O”O”

O” mode move the selector switch in central

position. To select

“ON”“ON”

“ON” mode move the selector switch in the bottom

position. To select

“OF“OF

“OF

F”F”

F” mode move the selector switch in the upper

position.

WARRANTY TERMS & CONDITIONS + 5 YEAR WARRANTYWARRANTY TERMS & CONDITIONS + 5 YEAR WARRANTY

WARRANTY TERMS & CONDITIONS + 5 YEAR WARRANTY

1. Registration must be completed within 30 days of installation. Failure to return within 30 days will invalidate your warranty. Registration if effected by returning the enclosed registration card to the commercial center of Halstead Glen Dimplex at 5 Spartan Close, Tachbrook Park, Leamington Spa, CV34 6RR. Proof of postage should be obtained.

2. The Benchmark document must be completed by installer/householder at the time of installation and must be presented to our engineer at subsequent visits.

3. The boiler must be serviced annually, at the householders expenses in accordance with manufacturer’s instructions, and this service must be booked through Halstead Glen-Dimplex by calling 0844 371 1111.

4. The service must be carried out by a Halstead approved central heating engineer. Any work carried out by a non-Halstead approved engineer will invalidate this warranty.

5. Appropriate system cleaning (e.g. power flush) and the correct use of additives must be carried out at the time of installation. Failure to cleanse the system will invalidate this warranty. Evidence of cleansing should be presented to our engineer upon request.

6. This warranty applies only to manufacturing problems with the boiler; damage caused through misuse, incorrect operation, foreign bodies in the heating system, system faults and failures are not covered.

7. This warranty applies only if the boiler is installed and used in accordance with the manufacturer’s instructions, in normal domestic applications.

8. Providing all the above Terms and Conditions are met, this warranty covers functional parts and labour. Functional parts are detailed in the attached appendix, together with specific exclusions.

9. Halstead Glen Dimplex offer the opportunity for a system audit and commissioning check within 30 days of registration. This is chargeable at the same rate as an annual service and if taken up then the first annual service will be provided free of charge. Failure to take up this offer may invalidate the full warranty which will revert to a standard 1 year warranty

10. Failure to meet any of the above Terms and Conditions will invalidate this warranty.

APPENDIXAPPENDIX

APPENDIX

Problem attributable to failure of:Problem attributable to failure of:

Problem attributable to failure of:

ExclusionsExclusions

Exclusions Main heat exchanger Premature corrosion caused by pollutants and chemicals in the gas and air Plate heat exchanger Problems attributable to scaling Fan Problems caused by pollutants or incorrect wiring (e.g by installer), failure caused

by water spillages Gas Valve Problems caused by pollutants and chemicals in the air and gas Pump Problems attributable to dry-firing, limescale and magnetite PCB Failure attributable to incorrect wiring (e.g. by installer), failure caused by water spillages Expansion vessel Problems attributable to chemicals in the water Any part of hydroblock Problems attributable to incorrect components positioning (e.g by installer) Electrodes Premature corrosion caused by pollutants and chemicals in the gas and air

cod. 20005464 - ed. 1 - 09/08

TECHNICAL SERVICES, TRAINING AND MARKETING

Halstead Boilers Limited, 5 Titan Business Centre, Spartan Close, Tachbrook Park, Leamington Spa,

Warwickshire CV34 6RR - Telephone: 0844 371 1111 Fax: 01926 834888

MANUFACTURING, ACCOUNTS AND SALES

Halstead Boilers Limited, 20/22 First Avenue, Bluebridge Industrial Estate, Halstead, Essex C09 2EX

Telephone: 0844 371 1111 Fax: 01787 474588

Part of the Glen Dimplex Group

Email:[email protected] or [email protected] or [email protected]

Website:www.halsteadboilers.co.uk

Halstead Boilers is continuously improving its products and may therefore change specifications without prior notice.

The statutory rights of the consumer are not affected.

SERSER

SER

VV

V

ICIC

IC

E HELE HEL

E HEL

PLINE & TRPLINE & TR

PLINE & TR

AINING: 0844 371 1111AINING: 0844 371 1111

AINING: 0844 371 1111

0694

51BQ3030