Hall Research Technologies U3CAT6, U3CAT6-L, U3CAT6-R User Manual

Part Number
Function
U3CAT6-L
Local (Host) Extender
U3CAT6-R
Remote (Device) Extender
Order toll-free in the U.S. 800-959-6439 FREE technical support: 714-641-6607 or support@hallresearch.com
, 1163 Warner Ave. Tustin, CA 92780
www.hallresearch.com
CUSTOMER
User’s Manual
U3CAT6
USB 3.0 (USB 3.1 Gen 1) over CAT6 Extender
Extends USB and Gigabit LAN to
SUPPORT INFORMATION
Hall Research
UMA1282 Rev NC
3CAT6
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© Copyright 2019 Hall Research, LLC.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at their own expense.
Table of Contents
1.0 Introduction ................................................................................. 3
Features ................................................................................................. 3
2.0 Package Contents ........................................................................ 3
3.0 Setup .............................................................................................. 4
Cabling Guidelines ................................................................................ 4
Installation ............................................................................................. 4
4.0 Connector and Indicator Functions ......................................... 5
Model U3CAT6-L ................................................................................. 5
Model U3CAT6-R ................................................................................. 6
5.0 Troubleshooting .......................................................................... 7
Contacting Hall Research ...................................................................... 9
6.0 Specifications ............................................................................. 10
FCC Notice
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference even if it causes undesired operation.
This equipment has been tested to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if it is not installed and used in accordance with the instruction manual, it may cause harmful interference to radio communications. Operation of this
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1.0 Introduction

The U3CAT6 is an extender system composed of two units – U3CAT6-L and U3CAT6-R – used to extend USB 3.1 Gen 1 and Gigabit LAN at a distance of up to 100m on a single CAT6a or CAT7 cable. This allows users to extend high speed USB peripherals far beyond the 3m cable limit specification for USB 3.1.
Typical Connection Diagram

Features

Up to 100m extension when directly connected via CAT6a/7 cable
Support for new USB 3.1 Gen 1 / 2 host controllers and devices
Up to 5 Gbps transfer speed
Transparent USB extension supporting USB 3, 2, and 1
Plug-and-Play; no software drivers required
Support for all types of USB peripherals
Works with all major operating systems: Windows®, macOS™, Linux®,
and Chrome OS™

2.0 Package Contents

(x1) U3CAT6-L Local Extender (x1) U3CAT6-R Remote Extender (x1) USB 3.1 Gen 1 Cable (x1) 24V DC 1A Universal Power Supply (Local) (x1) 24V DC 2.71A Universal Power Supply (Remote) (x2) AC Power Cords (x1) User manual download card
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© Copyright 2019 Hall Research, LLC.

3.0 Setup

Cabling Guidelines

The U3CAT6 requires a minimum grade of Category 6a cabling to be used in order to reach 100m (328 ft) of extension distance. This also includes the length of patch cable, should it be required. Up to 10m of patch cable can be used, although the remaining 90m distance must consist of solid core cabling.
Unshielded (UTP) cabling may be used if the cable run installation meets the following requirements:
o The cable is not bundled with other cables
o The cable is run loosely with other Category cables
o The cable is not placed close to sources of interference such as
power lines and radios
o The cable is not looped or coiled
Foiled (FTP) or Shielded (STP) cabling must be used if the cable run
installation requires the following:
o The cable is bundled with other cables
o The cable is run tights against other Category cables
o The cable is placed near sources of interference like power lines
and radios
o The cable is looped or coiled

Installation

Connect the U3CAT6-L to the PC using the supplied USB 3.1 cable.
Optionally, connect the U3CAT6-L to a network switch using a CAT5e or
better patch cord
Connect the U3CAT6-L and U3CAT6-R together using CAT6a/7 cable, up to 100m
Connect USB peripherals to the U3CAT6-R.
Optionally, connect the U3CAT6-R to a remote network-enabled device
using a CAT5e or better patch cord
Connect the 24V 1A power supply to the U3CAT6-L Local unit.
Connect the 24V 2.71A power supply to the U3CAT6-R Remote unit.
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4.0 Connector and Indicator Functions

Model U3CAT6-L

1) Power LED: LED is SOLID ON when DC power is supplied. LED OFF
when no power is supplied.
2) Mode LED: Reserved for manufacturer use.
3) Config: Reserved for manufacturer use.
4) Status LED: LED is SOLID ON when system is functioning normally. LED
BLINKS during boot OR to indicate a temperature warning in unison with LINK, USB2, and USB 3 LEDs.
5) Link LED: LED is SOLID ON when the Local extender is linked to a
Remote extender. LED is OFF when there is no connection.
6) USB 2 LED: LED is SOLID ON when an active USB 2 connection is
established. LED BLINKS when USB 2 connection is suspended/asleep. LED is OFF when no USB 2 connection is detected.
7) LED is SOLID ON when an active USB 3 connection is established. LED
BLINKS when USB 3 connection is suspended/asleep. LED is OFF when no USB 3 connection is detected.
8) LAN Port (100/1000 Mbps): Ethernet pass-through channel connects
to network or ethernet device.
9) Link Port (RJ45): Accepts RJ45 connector for CAT 6a/7 cabling to
connect Local to Remote.
10) USB Host Port: USB 3 Type B receptacle used to connect Local to USB 3
Host computer.
11) DC Power Port: Locking connector for the included power adapter
accepts 24V DC 1A.
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© Copyright 2019 Hall Research, LLC.

Model U3CAT6-R

1) Power LED: LED is SOLID ON when DC power is supplied. LED OFF
when no power is supplied.
2) Mode LED: Reserved for manufacturer use.
3) Config: Reserved for manufacturer use.
4) Status LED: LED is SOLID ON when system is functioning normally. LED
BLINKS during boot OR to indicate a temperature warning in unison with LINK, USB2, and USB 3 LEDs.
5) Link LED: LED is SOLID ON when the Remote extender is linked to a
Local extender. LED is OFF when there is no connection.
6) USB 2 LED: LED is SOLID ON when an active USB 2 connection is
established. LED BLINKS when USB 2 connection is suspended/asleep. LED is OFF when no USB 2 connection is detected.
7) LED is SOLID ON when an active USB 3 connection is established. LED
BLINKS when USB 3 connection is suspended/asleep. LED is OFF when no USB 3 connection is detected.
8) LAN Port (100/1000 Mbps): Ethernet pass-through channel connects
to network or ethernet device.
9) Link Port (RJ45): Accepts RJ45 connector for CAT 6a/7 cabling to
connect Remote to Local.
10) USB Device Ports (Type A): USB 3 Type A receptacle accepts all USB
devices.
11) DC Power Port: Locking connector for the included power adapter
accepts 24V DC 2.71A.
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PROBL EM
CAUSE
SOLUTION
ALL LEDs are OFF on
1. The Local Extender and/or
1. Ensure that the AC power adapter is properly
POWER LED is ON,
1. The unit has
requires re-programming.
1. Contact Technical Support for assistance.
capable of supporting the link.

5.0 Troubleshooting

If you are experiencing problems getting the U3CAT6 to work properly, please use the following troubleshooting suggestions.
the Local and/or Remote Extender.
STATUS LED is OFF.
Link LEDs on the Local and Remote Extenders are OFF.
LINK LEDs on the Local and Remote Extenders are SOLID ON, but the USB 2 and USB 3 LEDs are OFF.
Remote Extender is not receiving power from the AC power adapter.
malfunctioned and
1. There is no connection between the Local and Remote Extenders.
1. The host computer is not powered on.
2. The Local Extender is not connected to a computer.
3. The host computer does not support USB Hubs.
4. The unit is malfunctioning.
connected to the Local Extender and/or Remote Extender.
2. Check that the AC adapter is connected to a live source of AC power. Check that the Local and/or Remote Extender’s Power LED is illuminated.
1. Ensure that no more than 100m of CAT 6a/7 cabling is connected between the Local and Remote Extenders.
2. Connect a short patch cable between the Local and Remote Extenders. Recheck the link status. If the LINK LED is now SOLID ON, the previous cable is defective or not
1. Disconnect all USB devices from the Remote Extender.
2. Disconnect Local Extender from the host computer.
3. Disconnect AC adapters from Local and Remote Extenders.
4. Reconnect the Local Extender to the host computer.
5. Reconnect the AC adapters to the Local and Remote Extenders.
6. Check that the Local and Remote Extenders have enumerated as USB hubs in Windows Device Manager, macOS System Profiler or using “Isusb” command in a Linux Terminal.
7. If the problem is not resolved, contact Technical Support.
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© Copyright 2019 Hall Research, LLC.
PROBL EM
CAUSE
SOLUTION
The USB 2 LED is
1. The Local Extender is not
1. Ensure that the Local Extender is connected
ALL LEDs are OFF on
1. The Local Extender and/or
1. Ensure that the AC power adapter is properly
POWER LED is ON,
1. The unit has
requires re-programming.
1. Contact Technical Support for assistance.
capable of supporting the link.
SOLID ON, but the USB 3 LED is OFF.
the Local and/or Remote Extender.
STATUS LED is OFF.
Link LEDs on the Local and Remote Extenders are OFF.
connected to a USB 3 port.
2. The Local Extender is connected to the host using a USB 2 cable.
3. The USB 3 cable connecting the Local Extender to the host computer is defective.
4. The host computer’s USB 3 controller has malfunctioned.
Remote Extender is not receiving power from the AC power adapter.
malfunctioned and
1. There is no connection between the Local and Remote Extenders.
to a USB 3 port on the host computer.
2. Ensure that the included USB 3.1 Gen 1 cable is being used between the host computer and Local Extender.
3. Cold boot the host computer.
4. Replace the USB 3.1 Gen 1 cable with a different cable.
5. If the problem is not resolved, contact Technical Support.
connected to the Local Extender and/or Remote Extender.
2. Check that the AC adapter is connected to a live source of AC power. Check that the Local and/or Remote Extender’s Power LED is illuminated.
1. Ensure that no more than 100m of CAT 6a/7 cabling is connected between the Local and Remote Extenders.
2. Connect a short patch cable between the Local and Remote Extenders. Recheck the link status. If the LINK LED is now SOLID ON, the previous cable is defective or not
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PROBL EM
CAUSE
SOLUTION
LINK LEDs on the
1. The host computer is not
1. Disconnect all USB devices from the Remote
The USB 2 LED is
1. The Local Extender is not
1. Ensure that the Local Extender is connected
Local and Remote Extenders are SOLID ON, but the USB 2 and USB 3 LEDs are OFF.
SOLID ON, but the USB 3 LED is OFF.
powered on.
2. The Local Extender is not connected to a computer.
3. The host computer does not support USB Hubs.
4. The unit is malfunctioning.
connected to a USB 3 port. 2. The Local Extender is connected to the host using a USB 2 cable. 3. The USB 3 cable connecting the Local Extender to the host computer is defective. 4. The host computer’s USB 3 controller has malfunctioned.

Contacting Hall Research

Extender.
2. Disconnect Local Extender from the host computer.
3. Disconnect AC adapters from Local and Remote Extenders.
4. Reconnect the Local Extender to the host computer.
5. Reconnect the AC adapters to the Local and Remote Extenders.
6. Check that the Local and Remote Extenders have enumerated as USB hubs in Windows Device Manager, macOS System Profiler or using “Isusb” command in a Linux Terminal.
7. If the problem is not resolved, contact Technical Support.
to a USB 3 port on the host computer.
2. Ensure that the included USB 3.1 Gen 1 cable is being used between the host computer and Local Extender.
3. Cold boot the host computer.
4. Replace the USB 3.1 Gen 1 cable with a different cable.
5. If the problem is not resolved, contact Technical Support.
If you determine that your U3CAT6 is malfunctioning, do not attempt to repair the unit. Instead, contact Hall Research Technical Support at 714-641-6607. To return the unit to Hall Research you must first get a Return Authorization (RMA) number. Package the unit carefully, if returning. We recommend that you use the original container.
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© Copyright 2019 Hall Research, LLC.
RANGE
Point-to-Point
Up to 100m (328 ft) over CAT6a/7 Cable
USB DEVICE
Maximum Throughput
5 Gbps
Traffic Types
All Traffic Types
Device Types
All Device Types
Maximum Number of Devices and/or Hubs
Up to 30 devices USB Connector
1 x USB 3.1 Gen 1 Type B Receptacle
Link Connector
1 x RJ45 “LINK”
Network Pass Through:
1 x RJ45 “LAN”
Enclosure Material
Black Anodized Aluminum
Power Supply
100-240V AC Input, 24V 1A DC Output
REMOTE EXTENDER
USB Connector
4 x USB 3.1 Gen 1 Type A Receptacles
Network Pass Through:
1 x RJ45 “LAN”
Dimensions
137.3mm x 232.1mm x 33.0mm (5.4” x 9.1” x 1.3”)
Enclosure Material
Black Anodized Aluminum
Available Current
Up to 1.2 Amp (6W) to each USB port
ENVIRONMENTAL
Operating Temperature Range
0°C – 50°C (32°F – 122°F)
Storage Temperature
-20°C – 70°C (-4°F – 158°F) Operating Humidity
20% to 80% relative humidity, non-condensing
Storage Humidity
10% to 90% relative humidity, non-condensing
COMPLIANCE
EMC
FCC (Class B), CE (Class B)
Environmental
RoHS2 (CE)
SUPPORT
Warranty
2-year

6.0 Specifications

SUPPORT
LOCAL EXTENDER
Dimensions 137.3mm x 232.1mm x 33.0mm (5.4” x 9.1” x 1.3”)
Link Connector 1 x RJ45 “LINK”
Power Supply 100-240V AC Input, 24V 2.71A DC Output
Range
Specifications are subject to change without notice
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© Copyright 2019. Hall Research, LLC.
All rights reserved.
1163 Warner Ave., Tustin, CA 92780
Ph: (714)641-6607
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