HairMax LaserComb Ultima 9, LaserComb Ultima 12 User Manual

LIT UMULT912-01 04/15

© Copyright 2015 Lexington Intl., LLC. All rights reserved.

To view videos about usage, quality and safety, visit:

Hairmax.com/videos and Hairmax.com/QualitySafety

For International Translations visit Hairmax.com/manual

HairMax Customer Service:

Phone: [phone] | [phone] | Email: [e-mail] | HAIRMAX.COM

Mailing Address:

Lexington International | 777 Yamato Rd., Ste 105 | Boca Raton, FL 33431, USA

Ultima 9 & Ultima 12

TABLE OF CONTENTS

TABLE OF CONTENTS

What you should know before you start

Introduction.................................................................................1

Who is the best candidate? (Classifications male/female).............2

Who is the best candidate? (Fitzpatrick Skin Types)......................3

Warnings and Cautions..................................................................4

Risks/Testing for Sensitivity.............................................................5

How to Monitor Device Activity...................................................6

Device Failure Mode.....................................................................6

Expected Life of the HairMax LaserComb....................................6

Summary of Clinical Study in Men................................................7

Summary of Clinical Study in Women............................................8

HairMax LaserComb Ultima 9 & Ultima 12

HairMax LaserComb Parts...........................................................9

Getting Started...........................................................................10

Charging Options.......................................................................10

Proper Use...................................................................................11

Treatment Instructions.................................................................12

What your HairMax Ultima 9 and 12 comes with......................14

Troubleshooting............................................................................15

Other Useful Information

Safety Label.................................................................................16

Power Supply Specifications......................................................16

Cleaning Your HairMax LaserComb...........................................17

Electrical Safety...........................................................................17

Disposal Instructions ..................................................................18

Warranty Card...............................................................................19

Warranty .....................................................................................21

© Copyright 2015 Lexington Intl, LLC. All rights reserved.

HairMax Customer Service:

Phone: [phone]

[phone]
Email: [e-mail]
HAIRMAX.com

Mailing Address:

Lexington International
777 Yamato Rd., Ste 105
Boca Raton, FL 33431
USA

To view videos about usage, quality and safety, visit:
Hairmax.com/videos and Hairmax.com/QualitySafety

INTRODUCTION

Introduction of HairMax LaserComb

®

The HairMax LaserComb is a home-use laser device that
has been Clinically Proven to treat hereditary hair loss in
men and women. The LaserComb is an over-the-counter
(OTC) device that can be sold directly to the public.

Indications

The HairMax LaserComb Ultima 9 and 12 models are
indicated to treat Androgenetic Alopecia, and
promote hair growth in females who have Ludwig
(Savin) I-4, II-1, II-2, or frontal patterns of hair loss and
in males who have Norwood Hamilton Classifications
of IIa to V and who both have Fitzpatrick Skin Types I
to IV.

How the LaserComb works

The LaserComb works by pro­viding laser energy to stimulate
hair follicles. For optimal results,
the laser must not be blocked by
the hair and must have an
unobstructed path to the scalp.

The LaserComb has teeth that part the hair and allow
the maximum amount of laser energy to reach the scalp.

Treatment with HairMax LaserComb

The LaserComb should be used 3 times per week,
spaced out every other day. For example, Monday,
Wednesday, Friday. The LaserComb should not be
used more than the recommended treatment time per
day. Recommended treatment: Ultima 9 g 11 minutes,
Ultima 12 g 8 minutes. Clinical studies demonstrate
that most users see benefits in as little as 16 weeks.

HairMax LaserComb Benefits

A clinical study was conducted in men and women
over a six month time period. The study showed that
90% of the men and women had an increase in the
number of hairs (based on a minimum of 32 new hairs
per square inch being observed at follow up).

See pages 7-8 for detailed results of the study.

It is important that you read and understand the content of this User Manual before using your HairMax LaserComb.

INTRODUCTION

1

WHO IS THE BEST CANDIDATE FOR HAIRMAX LASERCOMB?

CLASSIFICATION FOR MEN AND WOMEN

How do you know if the HairMax LaserComb is right for you?

The LaserComb can be used by men and women with thinning hair (including color treated hair) or pattern baldness
caused by a hereditary condition. Doctors use a system known as the Norwood Hamilton Classification (men) and the
Ludwig-Savin Classification (women) to describe the degree of hair loss. Below are the pictures of the scales. The
shaded areas show the type of hair loss that can be treated with the LaserComb.

Ludwig-Savin

Classification - Females

Norwood Hamilton

Classification - Males

The HairMax LaserComb has not been clinically
tested for hair loss outside of the shaded areas.

2

WHO IS THE BEST CANDIDATE FOR THE HAIRMAX LASERCOMB?

FITZPATRICK SKIN TYPE CLASSIFICATION

3

The LaserComb was only studied in light to brown skin tones (Types 1,2,3,4) as described in the Fitzpatrick Scale
below. If your hair loss and skin tone fall into these categories, the LaserComb should work for you.

Fitzpatrick Skin Type Classification Guide: A way to describe your skin type based on your complexion

and what happens to your skin in sunlight.

Type 1

Very white or freckled skin, always burns with sun exposure
(very fair; often in people with red or blond hair and blue eyes)

Type 2

White skin, usually burns with sun exposure (fair; often in people with red or blond hair
and blue, green, or hazel eyes)

Type 3

White or olive skin tone, sometimes burns with sun exposure
(fair; seen in people with any hair or eye color)

Type 4

Brown skin, rarely burns with sun exposure
(common in people of Mediterranean descent)

Type 5

Dark brown skin, very rarely burns with sun exposure
(common in people of Middle-Eastern descent)

Type 6

Black skin, rarely burns with sun exposure

Clinically Tested to

be effective for

these skin types

Not Clinically

Tested for

these skin

types

Adapted from Fitzpatrick’s Dermatology in General Medicine. McGraw-Hill Professional; 5th edition.
Please note that HairMax was only tested on light to brown skin tones. This does not indicate that it will not work on darker skin tones.

WARNINGS AND CAUTIONS

WARNINGS AND CAUTIONS

4

WARNINGS

Do not stare directly at the red laser light or its
reflection in a mirror because it can temporarily
irritate your eyes. If you stare at the light for too long,
it could harm your eyes. Also, never use a magnifying
glass when using the LaserComb because it can
cause temporary irritation to your eyes.

Keep the LaserComb out of the reach of children.
Do not drop the LaserComb in water because

you may get an electrical shock. If the LaserComb
gets damaged by water, contact Customer Service
toll-free at 1-866-527-3726.

If the cord is damaged on the LaserComb do not use
the device because you could get an electrical shock.
If the cord gets damaged, contact Customer Service
toll-free at 1-866-527-3726.

Do not use the LaserComb near any heated surfaces
because this could cause the device not to work
properly and may cause an electrical shock. Contact
Customer Service toll-free at 1-866-527-3726.

Laser light - avoid direct eye exposure.
This is an ESD sensitive device, do not touch

charging contacts.

CAUTIONS

If you are taking any medications or products that make
you sensitive to light, you should test the LaserComb
to make sure you do not have a reaction. Some of the
things that can cause increased sensitivity to the
LaserComb could be medicines for colds, allergies,
pain medicine and drugs to treat infections. To test the
LaserComb for sensitivity, turn the device on, hold the
device on one spot, shining the light on your forearm.
After two minutes, turn the device off and set aside.

Look at the spot where you held the laser light over
the next five minutes. If you see any reaction such as
redness or rash, do not use the LaserComb and contact
our Customer Service toll-free at 1-866-527-3726 to
return your product and get a refund.

Only use the LaserComb as directed. Do not try to
change the way the LaserComb operates. Changes
may result in harmful laser exposure. Contact Customer
Service toll-free at 1-866-527-3726 for repairs.

Never use acetone or other solvents on any part of the
LaserComb. Use of solvents on the window can block
the laser light from coming through.

NOTICE: If any malfunction occurs, do not attempt to repair the LaserComb yourself. This appliance has no user-serviceable parts.
Use the LaserComb only for its intended use as described in this manual. Contact Customer Service toll-free at 1-866-527-3726.

RISKS | TESTING FOR SENSITIVITY

RISKS | TESTING FOR SENSITIVITY

5

Risks

HairMax LaserComb has been clinically tested on both
men and women. In the clinical study for men, 5% of
the men said they had itching or tingling from using
the LaserComb. None of the women in the clinical
study reported any of these side effects from using the
LaserComb. If you have itching, tingling or any other
side effect that bothers you, stop using the LaserComb
and contact Lexington’s Customer Service toll-free at
1-866-527-3726.

Testing the LaserComb for sensitivity

Before beginning treatment, be sure to test the
HairMax LaserComb for sensitivity. Turn the device on,
hold the LaserComb on one spot, shining the light on
your forearm. After two minutes, turn the device off
and set aside. Look at the spot where you held the
laser light over the next five minutes.

If you see any reaction such as redness or rash,
do not use the HairMax LaserComb and contact
Customer Service toll-free at 1-866-527-3726 to return
your product and get a refund. If you don’t experience
any reaction, proceed with the treatment instructions
on page 12.