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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
FRONT LOAD WASHING MACHINE
Service Manual
Features：
Suited model:
HW-C1260TVE-U
HW-C1260TVEME-U
HW-C1460TVE-U
HW-C1460TVEME-U
300mm diameter porthole, door may be open at a 180 degrees.
●
●Class-A energy-saving; Homocentric tubs with higher energy efficiency
●Multi-gear speed controller
●Unique gasket design featuring no residual water hidden inside
●Delay time adjustive
●Large wash load capacity 6kg
Serial Number: SM HW-C1260/1460TVE/ME-U-01 Version:00.01
Edition: 2007-01-24
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
1、Contents---------------------------------------------------------------------------------------1
2、Features --------------------------------------------------------------------------------------2
3、Sale points------------------------------------------------------------------------------------2
4、Specification ---------------------------------------------------------------------------------3
5、Safety------------------------------------------------------------------------------------------5
6、Installation ------------------------------------------------------------------------------------7
7、Net dimension -------------------------------------------------------------------------------10
8、Names of the parts-------------------------------------------------------------------------11
9、Operational Functions---------------------------------------------------------------------12
10、Trouble shooting--------------------------------------------------------------------------15
11、Wiring circuit -------------------------------------------------------------------------------24
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
FEATURES
●300mm diameter porthole, door may be open at a 180 degrees.
Facilitate view of wash process, facilitate unloading and easy to use with large port.
● Class A energy-saving,Class A washing performance
Scientific design for tub can reduce the use of water heavy during washing, consequently upgrade the energy
efficiency class to A,also use scientific washing
●Multi-gear speed controller
According to different costuming，you can select corresponding spin speed，from 400 to 1000 rpm.
●Unique gasket design featuring no residual water hidden inside.
By the unique gasket，washing machine can left no residual water hidden between outer drum and front board.
●Delay time adjustive.
According to different costuming，you can select delay time，from 0.5h to 24h.
Sale points
One sentence for simplicity：
Tight machine body without any wasting places
Three sentences for convenience:
I. Choose from 11 programs, convenient uses to provide you much benefit
II. Front-Load structured to ensure placing clothes much more facility
III. Humanistic design for control panel to help expedient operation
Five sentences for tech-support:
I. No need to be worried because of the function of intelligent-memory
II. Satisfied to encourage children’s curiosity because of the child-lock
III. Perish your trouble because of the alarm to the fault
IV. Make you happy because of quick-wash in 29 mins
V. Reassure for you because of the 24hours pre-wash which may offer you washing anywhere and
anytime.
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
SPECIFICATION
Front loaders washing machines
1. Product identification
Proposal
2006
New Sensor
HW-C1260TVE/ME-U
HW-C1460TVE/ME-U
Description of appliance Washing machine
Type of appliance (FS = standing, BI = built-in)
Supplier own brand
Supplier bar code EAN
Mares computer code
Commercial Brand / Model
Commercial bar code EAN
FS
2. Key-Features
Energy efficiency class
Washing performance class
Spin efficiency class
Programs
Capacity
Spin speed (max. / optional)
Noise level(spin) dB(A) 68.9
Energy consumption per wash circle * kWh 1.14
Water consumption* l
Residual dampness (spin result) % 53%
Spin speed selector switch (steps) rpm
Spin speed variator (stepless) rpm
Adjustable thermostat (water temp. adjust from - to) °C 90/60/50/40/30
Drum capacity dry laundry / water kg / l 6/56
Auto water level adjust (depending on volume of filled in laundry)
Washing time (max.) min 210
Washing temperatures (program-controlled) °C 30 - 90
Certification's (CE / ISO 9001 / ISO 9002) CE / ISO 9001
Approvals (VDE/GS / TÜV/GS / IMQ) TÜV
* EN 60456 (60°C cycle, full load without pre-wash) = COLD
n°
kg
A
A
B
11
6
rpm 1200-400/1400-400
56
AWL
3. Basics data
Unit dimensions (H x W x D) cm
Net weight kg 69
Voltage/frequency V/Hz 220-240V~50Hz
Input power / main fuse (intensity) W / A 2000/10
Work top / removable -/
Control M = electromechanical, E = electronic, F = fuzzy
Inner cylinder S = stainless steel / Z = zinc coated S
Outer cylinder P = Plastic / S = stainless steel P
Door:
aesthetic (R = round, Y = big eye, Q = square) Y
Diameter cm 30
Outer door frame S= stainless steel / M = metal / P = plastic
Inner door G= glass / P= plastic G
Detergent compartments n° 3
Removable compartment for liquid detergent -
Delay timer (from - to) h 0.5-24
Self cleaning suds pump
Water inlet hose cold water / hot water /-
Water drain hose / -support /
Adjustable feet n° 4
85 x 59,5 x 56
E
P
4. Safety systems
Auto door lock
Motor overheating protection
No heating without water
Auto water cool-down (before drain 90°C boiled water)
ADL
MOP
NHW
AWC
ACQUA Stop kit
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
Programs
5. 1) Strong action /cotton cycles
2) Normal action / synthetics
3) Delicate action / wool cycles
Easy ironing -
Child protection
Pre-wash / wash
Quick wash / super quick wash
Rinse / soften
Delicate / hand wash
Wool / cashmere
Soak / spin
Drain
Optional function keys (additional program settings)
ON/OFF button
Half load
Fussy
Spin exclusion
Spin reduction rpm
High water level
No Soak
Rinse stop
Delicate
Cold wash
Sport wash
ECO
n°
n°
n°
1
1
1
-
Stand for having the function
- Stand for not having the function
ECO stand for ecnomical wash
/-
/-
/-
-/
/-
-/
-
-
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
Net dimension
85CM
59.5CM
56CM
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
Names of the parts
Detergent
distribution
drawer
Display
door
Top panel
Operating
buttons
Selection knob
prothole
Door handle
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
HW-C1260/1460TVE/M E-U Error Display and Troubleshooting
Error message:Door is not properly shut 20s after program is started.
Troubleshooting:
Pushing the door to Check Whether Door
is properly shut or not
Cut off the power and then turn on again.
Check the voltage between brown wire and
red wire of door lock, is it between AC
220-240V?
Y
Check if the wire connecting door lock
and computer board is loose
N
Check the voltage between grey wire and
white wire of computer board, is it
between AC 220-240V?
N
Error message:Drainage error, water not emptied within 4 min.
Troubleshooting:
Check if water is emptied
Cut off power and water level pressure switch wire
connection, measure the resistance of 1 and 3 pin, is it
infinite? If not, it is water level pressure switch failure
Y
and replace it. If it is, then repair and check computer
board and wire as followed.
Check if drain pump acts by touching
pump position
N
N
13
N
Y
Y
Check if drain pump or
Y
drain pipe is jammed, and
open the filter and clean
Shut the door properly
Door lock is broken and need
replacing, then make sure wire is
connected properly.
Connect the wire properly
Replace
computer
N
board
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
Cut off the power and choose spin program to
start, then check the impo rt voltage of drain
pump, is it between AC 220-240 V?
Cut off power and pull out water level
pressure switch wire connection. Set spin
program to start. Check the export voltage
to drain pump, is it between AC
220-240V?between blue wire and green
wire
N
Replace computer board
N
Y
Replace drain pump
The wire between
computer board
and drain pump
Y
is not connected
properly.
Replace the wire.
(Fig1)
Error message:Temperature sensor is not properly connected or damaged (display at the end of a
program).
Troubleshooting:
Cut off power and measure the resistance
of temperature sensor by multimeter, is
it between 5-14kΩ?
Y
N
NTC exist open circuit .Replace it
Check if NTC is connected properly
Check the blue wire and black wire of NTC, are
they connected well?
Y
Y
N
N
Connect NTC well
Connect all wires well
Disconnect the white wire and black wire
from computer board, and measure if the
resistance between blue wi r e and black wire of
PCB is it infinite?
N
Y
Replace wire
Replace computer board
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
Error message :The heater may be broken
Troubleshooting:
Cut off power ,check the resistance
N
Of two pins of heater element by
multimenter is it between 32-35
Ω ?
Y
Turn on power ,and set wash
mode,then start ,check the export
Y
voltage of heater element between
12-6 and J9-9 ,is it between AC
220-240V?
Error message:The required water level is not reached within 8 min.
Troubleshooting:
Check if water is leaking from washer
bottom. inlet pipe. drain pipe or other
pipe connection
N
Y
Check if tap is closed or wat er pres sure i s too
low (usual between0.03 -1 MPa)
N
Y
Check if inlet valve is jammed
N
Y
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Heater element
must be broken
please replace
it
Computer
board must be
broken, please
Readjust or replace the broken parts
Open the tap or wait for normal water pressure to use
Clean inlet valve
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
Draw out the dispenser an d check if water i s
entering
N
Y
Turn on power, and set pre-wash mode, then
start. Check the import voltage of
electromagnetic valve by multimeter
, is it between AC 220-240V between the
white wire and red wire that they are not
connected?Voltage is220-240V between
white wire and white wire,between red wire
and red wire
Y
N
Check if export voltage from computer board
to electromagnetic valve, is it between AC
220-240V that voltage between grown wire
and white wire of PCB ?
N
Y
(Fig 2)
Replace computer board
16
Observe if the height of
drain pipe not reach 80
cm. If water level
pressures switch and
the hose is leaking gas
Electromagnetic valve must be broken, please replace
it.
The wire connected PCB and inlet valve is not
properly. Please reconnect it or replace it.
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
Error message:Motor speed error .it may be not properly connected or damaged.
Troubleshooting :
Cut off power, and check if motor wire is
connected well
N
Y
Check if the wire of motor is co nnected well
with computer board.
N
Y
Pull out the motor in ser t s tring , an d ch eck t he
resistance of motor sp eed meas ur er an d t he
winding of the motor , is it as followed?
1-2(between white and white):5Ω
3-5(between brown and red):3.4Ω
4-5(between blue and red):2.9Ω
7-8(between grey and black):4 0Ω
N
Y
Check the import voltage between M1 wind
and M2 wind, is it between AC 220-240V?
N
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Connect them well and test.
Connect them properly and test.
Replace the motor.
Replace computer board
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
Error message. Motor overheat protection or is damaged.
Troubleshooting:
Cut off power and check if motor wires
are connected well
Y
Measure if resistance of motor winding by
multimeter,is it as followed?
1-2(between white and white):5Ω
3-5(between brown and red):3.4Ω
4-5(between blue and red):2.9Ω
7-8(between grey and black): 4 0Ω
Y
Pull out the wire connection of motor and
computer board.Then check if circuit is open
by multimeter
N
N
N
Y
Repair wires
Reconnect well
Put the motor in nomal temperature about
ten minutes,and then test again.If the
resistance is natural, it is caused by
overheated protection.Then check and
deal with overload,abnormal voltage.If
not,please replace motor
Turn on power and set spin mode,then
start.Check the import voltage
between red wire and red wires, is it
between 220-240V?
18
Y
Replace computer
board
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
Error message. Water level exceeds protection value.
Troubleshooting:
Check if water switch ho se and air collector
are jammed
N
Pull out water switch inserts and turn on
power, then set wash mode. While water
is entering at the position of 1/4 glass
window, check the resistance between ①
and ②, is it 0? Check the resistance
between ①and ③, is it infinite?
Without power ,connect inlet pipe to inlet
vavle,then open the tap and observe if water
is entering in dispenser
N
N
Y
Y
Y
Clean water switch hose and air
collector
Replace water pressure switch
Replace inlet valve
Without starting but electrifying, measure the
import voltage of inlet valve, is it between
AC 220-240V?
Y
Replace
computer
board
HW-C1260/1460TVE/ME-U Examination & Troubleshooting
Failure:Display nothing
Troubleshooting:
Measure the power supply ,is it exists
220V-240V AC volta
e？
Y
Is power switch on?
Press power swi tch and check th e voltage
between two pins of power switch. Is
there 220-240V AC voltage between blue
wire and brown wire?
Y
Y
N
N
N
19
N
Repair power supply
Press the power switch
Make sure power supply cable assembly is
connected well and then replace power
switch.
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
Cut off power and check if pl ugs are co n n ected
well by pulling the plug of computer board.
Y
Y
Insert the plug well and test
Check if power plug exists 220V-240V AC
voltage at the import pin
N
Replace PCB
Failure:no water inletting
Troubleshooting:
Is the tap shut off or the water pressure
too low?
N
Y
Open tap or wait for normal water pressure
Check if water is leaking from washer
connection, especially between inlet pipe
and tap. to make sure of no bends.
Y
Reconnect inlet pipe.
Check if filter of electromagnetic valve is
jammed
N
Y
N
Clean filter
Choose pre-wash program and start，
Check if there is 220-240V at import pin
of electromagnetic valve
Y
Replace electromagnetic valve
Is there open circuit between
electromagnetic valve and computer board?
Choose pre-wash program and start，
（See fig 2）
then check if there is 220-240V at export
pin of electromagnetic valve
N
N
Reconnect the wire
Replace PCB
Y
N
Failure:no draining
Troubleshooting:
Is the height of drain pipe too high?
N
Y
Adjust the height of drain pipe to
80-100 cm
Turn filter anticlockwise，open and check if
filter is jammed
N
Y
Clean and tighten filter clockwise.
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
Check if hose connecting cylinder to pump is
Turn on power and choose spin program to start.
Measure if import voltage of drain
220-240V
bent or jammed
N
pump is
Y
Y
Arrange hose and clean
Replace drain pump
N
Cut off and check if the conn ection between
drain pump and computer board is open
N
Y
Turn on and choose spin program to
（ See fig 1）
start. Measure if export voltage of PCB to
drain pump is 220-240V
N
Replace the wire.
Replace
PCB
Failure :abnormal noise and vibration
Troubleshooting:
Is the pack screws dismantled?
N
Dismantle the screws
Is there foreign material in the washer?
Is washer in balance?
Y
N
Y
N
Clean
Adjust adjustable feet
Is belt loose or worn?
Y
Y
N
Replace it
Are the screws of counterweight and
motor loose?
Remove belt and turn belt pulley by
hand, and then check if there is different
N
Y
N
Turn on power and set spin program,
then start，check if there is different noise
from motor
Y
Y
Fasten them
Dismantle triangle and check
the bearing .If it is
broken, replace it.
Replace motor
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
Failure:water leaking
Troubleshooting:
Check if water is leaking from the inlet pipe
or the tap
N
Y
Readjust it.
Is drain pipe broken？
N
Check if there is foreign material nipped
between cushion of sight window and
sight window
Check if all tubes and tie-in is leaking
water, including the connecting of tube
and valve, dispenser, tube and
dispenser ,outer cylinder-cushion of sight
window-hose and outer cylinder, drain
pump and gas valve
N
Y
Y
Y
Replace drain pipe
Remove clothes
Reassemble or repair
Is cushion of sight window broken?
N
Y
Replace cushion of sight
window
N
Is water leaking from outer cylinder ?
Y
Replace outer cylinder
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
Wiring circuit
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Front Load Washing Machine Model:HW-C1260/1460TVE/ME-U
Sincere Forever
Group
Industrial Park, No.1, Road
266101, Qingdao, China
http://www.haier.com
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