9- Troubleshooting
Problem Possible Cause Possible Solution
It is not cold enough
inside the appliance.
• The temperature is set too high. • Reset the temperature.
• Too warm goods has been stored. • Always cool down goods before
storing them.
• Too much food has been stored at
one time.
• Always store small quantities of
food.
• The goods are too close to each
other.
• Leave a gap between several
foods allowing air owing.
• A door of the appliance is not tight-
ly closed.
• Close the door.
• The door has been opened too
frequently or for too long.
• Do not open the door too frequently.
Moisture formation on the inside of the fridge
compartment.
• The climate is too warm and too
damp.
• Increase the temperature.
• A door of the appliance is not tight-
ly closed.
• Close the door.
• The door has been opened too
frequently or for too long.
• Do not open the door too frequently.
• Food containers or liquids are left
open.
• Let hot foods cool to room temperature and cover foods and liquids.
Moisture accumulates on the fridges outside surface
or between the
doors.
• The climate is too warm and too
damp.
• This is normal in damp climate and
will change when the humidity decreases.
• The door is not closed tightly. The
cold air in the appliance and the
warm air outside it condensates.
• Ensure that the door is tightly
shut.
Strong ice and
frost in the freezer compartment.
• The goods were not adequately
packaged.
• Always pack the goods well.
• A door/drawer of the appliance is
not tightly closed.
• Close the door/drawer.
• The door has been opened too
frequently or for too long.
• Do not open the door too frequently.
• The door gasket is dirty, worn,
cracked or mismatched.
• Clean the door gasket or replace
them by new ones.
• Something on the inside prevents
the door to close properly.
• Reposition the shelves, door
racks, or internal containers to allow the door to close.
The appliance
makes abnormal
sounds.
• The appliance is not located on
level ground.
• Adjust the feet to level the appliance.
• The appliance touches some object around it.
• Remove objects around the appliance.
A slight sound is
to be heard similar to that of owing water.
• This is normal. • -
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