Dear customers,
Thank you for your choice of using HEC products.
HEC products have excellent quality, and good performance. But in order to facilitate your usage,
be sure to read carefully the manual, and operate it as described by the manual.
HEC's "international star grade service" shall always be accompanying you, and contact us with
the telephone and address of the guarantee certificate whenever you meet any problem during
usage, we are constantly ready to offer service to you. Thank you again for your selection of our
HEC products.
HEC-sincere forever.
Due to product modification, your purchased HEC refrigerator may not be identical with the
one shown in the manual. We hereby express our apologies to you for this possible difference.
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Page 4
Safety precautions
This appliance uses 127 or 220-240V,50Hz
AC for power supply.
127-220V~
60Hz
Do not damage power cable
* Be sure not to pull out the plug of the
appliance by drawing the power cable. Be
sure to directly pull out it of the outlet by
firmly grasping the plug.
* Do not cause the appliance body press the
power cable, nor should any people tread
on it.
* When moving the appliance from wall, be
careful not to roll or damage power cable.
It is required to use separate, dedicated outlet
with securely grounding.
The power cable of this appliance is fitted with threecore (grounding) plug complying with three-core
(grounding) outlet. In no case, should the third plug
pin (grounding) of the power cable be cut or
removed.
In case of damaged power cable
When the power cable or plug has been worn, it is
prohibited to continue to use it. In this case, it is
required to replace it by factory authorized service
shop.
When there is leakage of inflammable gas:
* Close the valve of leaking gas
* Open doors and windows
* Neither try to drag nor insert any power plug
for any electrical unit such as refrigerator
Please pull out power plug under the following
situations:
* Pull out power plug prior to cleaning or
repairing.
* When replacing damaged lamp, it is required
to pull out power plug to prevent electrical
shock.
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Page 5
Safety precautions
It is absolutely prohibited to put inside the
appliance hazardous inflammable or
explosive articles, strong corrosive acid,
alkali, etc.
Mousse
Spray
Gas
Strong acid
Strong alkali
Do not store or use gasoline or other
flammable article in the vicinity of the
refrigerator to avoid fire.
Do not keep medicine, vaccine, or chemical
reagent in the appliance. This refrigerator is
for household use, which cannot store item
with strict requirement for temperature.
Medcine
Blood product
Chemical agent
Do not place any unstable article on the top
of the appliance (heavy item, or container
with water), to avoid possible hurting people
when falling, or leaking current by spilled
water. It is also not permitted to put such
appliance as regulated power supply,
microwave oven on the top of the refrigerator
to prevent electromagnetic interference, or
other accident.
Do not play by hanging on its door, to prevent
tilting the door or toppling the refrigerator to
hurt person.The appliance is not intended for
use by young children or infirm persons
without supervision;Young children should
be supervised to ensure that they do not play
with the appliance.
When the refrigerator has started running, take
care not to touch the cold surface of the freezer
compartment with hand, especially with wet
hand. Otherwise, your skin is liable to be stuck
on the cold surface.
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Page 6
Safety precautions
The gap between door and door, and the
gap between door and cabinet are very
small. Take care not to put your fingers in
these areas to prevent hurting your fingers
by squeezing.
It is strictly prohibited to privately dismantle
or change the appliance. For the repair of
refrigerator, it can be carried out by
professional only.
Do not spray water onto the refrigerator, or
place it in wet area susceptible to be splashed
with water, so as to avoid influencing the
electric insulation performance of the
appliance.
Do not put the bottled beer or beverage in the
freezer compartment to prevent frost crack.
At no power supply or when carrying out
cleaning, it is required to pull out the power
plug, and to wait at least 5 minutes for
switching on it again to prevent damaging
its compressor by continuous starting.
When the appliance is to be discarded,
dismantle its door, as well as its door gasket
to avoid accident occurred when a child goes
inside for playing.
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Page 7
Placing surrounding
Space
At least
10cm from
above
At least
10cm from
back
At least
10cm from
left/right
The refrigerator should be placed on even, solid ground. When it is necessary to make it
level by insert something to raise it, the insert chosen should be steady, hard, and
incombustible. It is absolutely prohibited to use package foam block of the appliance as the
insert. If it is just slightly uneven, you can make it level by turning the adjusting roller. You
can raise the appliance by turning clockwise the adjusting threads of two front rollers, and,
similarly, by turning anticlockwise, the appliance can be lowered.
Refrigerator should be kept far from heat
source and avoid direct sunshine, so as not
to affect the refrigerator working
performance.
Do not place it in area damp or susceptible
to be splashed with water. Any splashed
water or dirt should be wiped by soft cloth in
time.
It should be located in a well-ventilated place,
and there should be at least 10cm of free
space surrounding the refrigerator including
its back. If you want to build the appliance in a
wall, there must be at least 25cm of free space
above the appliance, and it must be at least
5cm away from the wall.
Be sure not to put it in such a cold environment
as to freeze water
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Page 8
Usage preparation
Remove all package parts
①
②
③
Including foam base and the adhesive tape fixing accessories,
they all must be removed. Take care to take away the adhesive
tape on the back for fixing cover plate of compressor.
Check accompanying accessories and document
Check the items inside the package box with the packaging list,
and inquire selling shop, if any discrepancy.
Place the refrigerator on proper position
(See the above section "place surrounding")
It is advisable to carry out cleaning prior to usage
④
⑤
In order to facilitate inquiry, copy the refrigerator model and package number located
on the back nameplate in the guarantee certificate.
(See latter section "cleaning" for its detailed description)
Idle standing
After the appliance has been adjusted level, and cleaned, let it
remain idle for at least 30 minutes before switching it on so as to
ensure its normal running.
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Page 9
Begin to use
Switching on
①
For the first time use of the appliance,
it is required to let it stay idle for 6
hours before switching it on. If there
is power failure, or power interruption,
wait for about 5 minutes to start the
appliance.
COLDCOLDER
②
③
Temperature position
setting
The temperature inside the appliance
is adjusted through the thermostat dial
located in the refrigerator
compartment. Taper end of the
thermostat is the indicating direction of
the thermostat. When turning
clockwise the thermostat dial, the
temperature inside the refrigerator
shall change from high to low; Position
"OFF" indicates the appliance do not
carrying out cooling, but without
switching it off.
For usage, generally set the
thermostat on the middle but weaker
position. In Summer, with high ambient
temperature, turn the thermostat dial
to the position "weak".
Putting food in the refrigerator
After some time of switching on, the
interior of the refrigerator shall be
completely cooled. Then foodstuff can
be put inside to start regularly usage
of the appliance.
Recommended
position
COLD
COLDER
COLD
COLDER
COLD
COLDER
COLD
COLDER
COLD
COLDER
Using occasion
Ambient temperature≥32℃
Ambient temperature25~32℃
Ambient temperature16~25℃
Ambient temperature10~16℃
Ambient temperature〈10℃
When changing the temperature setting position, it shall take some time for the
internal temperature to reach balance. And the length of this balancing time varies
with degree of the change in the temperature setting, the degree of ambient
temperature, door-opening frequency, and the amount of food stored.
7
Page 10
Usage of accessories
Shelf height can be adjusted
You can adjust the shelf height according to your storage necessity.
Tift front of shelf up take shelf out, then place it where desired.
Humidity adjustable vegetable tray
When storing fruits and vegetables, do your best to remove completely any water cumulated on
the bottom of vegetable tray, and wipe dry the vegetable tray.
This vegetable tray is able to adjust its humidity degree according to its storage necessity. When
storing vegetable, you can push the slide to the "high" side to provide a high degree of humidity
for vegetable. When storing fruits, push the slide to the "low" side to provide a low degree of
humidity for fruits.
Slide
HighLow
8
Page 11
About the refrigerator compartment
Put those foodstuffs in refrigerator
compartment to be stored for short time or
to be eaten any time:
Although it is possible to make the majority of space
of the refrigerator compartment to be at an average
temperature between 0-10℃ through adjusting
temperature positions, it is still impossible to keep food
fresh for long time, so the refrigerator compartment
can only be used as a short time storing room.
Recommended spaces for various
foodstuffs
Due to cold air circulation in the refrigerator
compartment, the temperatures inside the
compartment vary with locations. Area ⑥ is the coldest
part of the refrigerator compartment, so different kinds
of food should be put in different areas.
① Eggs, butter, cheese, and the like
② Ring-top can, canned food, condiment, etc
③ Beverage, and various bottled foodstuff
④ Souse food, can, etc
⑤ Meat product, pot food
⑥ Cooked wheaten food, cans, milk, bean curd,
and the like
⑦ Prepared meat food, sausage, and the like
⑧ Fruit, vegetable, salad, etc
④
⑤
⑥
⑦
⑧
①
②
③
Lamp and replacement
Lamp parameters: 220-240V~/25W
Lamp holder: E27 (it is absolutely prohibited to use a
lamp with a power exceeding 25W)
When replacing lamp:
* Pull out power plug to switch the appliance off
* Take out the highest shelf.
* Take down the lamp by turning anticlockwise, and
install a new lamp of the same specification.
* Install all back reversely.
9
Rear
Rear
Lugs
Page 12
Notice for refrigerating food
Hot food should be first cooled to room
temperature before putting in refrigerator
Food should be sealed before
placing in refrigerator
In this way, it can not only prevent water
evaporating, and keep fruit and vegetable fresh,
but also it can avoid food flavor contamination
between each other.
Food should be cleaned and wiped dry before
storing in the refrigerator.
Food should be divided into different
classifications for refrigeration
Food should be divided into different categories
according to its kinds, with the food to be eaten daily
placed in front, which can avoid unnecessary long
time door opening, and which can also avoid such
problem as food spoilage caused by forgetting.
Food stored in the refrigerator
should not be excessively full
Stored food should be kept apart from each other
to leave for the passage of cold air circulating,
so as to reach better refrigeration effect.
Stored food should not be placed too
close to the interior wall
It is prohibited to place the food with high water
content in the nearby of the inner side of shelf to
avoid it being frozen on the inner wall, so take care
to keep some free distance between stored food
and interior wall.
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Page 13
Skillful use of refrigerator compartment
When refrigerating vegetables, they should
be stored in opposite direction to their
growth, so as to prolong their storage
period.
Egg type should be stored in egg tray in
the state of standing up to prolong storage
period.
For radish type, their leaves should be cut to
prevent nutrition being absorbed by the
leaves.
Put frozen food in the refrigerator
compartment for thawing, in this way to use
the low temperature of the frozen food for
refrigerating food, obtaining the effect of
energy saving.
Some food, such as onions, garlic, ginger,
water chestnut, rootstock type, can be kept
for long time under normal temperature
without the necessity to be refrigerated in
refrigerator.
For muskmelon, Chinese flowering quince,
banana, pineapple, the refrigerating state
shall promote their process of metabolism,
so they are not suitable to be refrigerated.
But for unripe fruits, storing them in the
refrigerator compartment for some time shall
promote them to become ripe.
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Page 14
About freezer compartment
The freezer compartment can be used for
storing food for a long time
The freezer compartment has low temperature, therefore
it can keep foodstuff in the state of freshness for a long
time. So it is advisable to store in this room those foods to
be kept for long time, but careful with storage period
indicated on the food package.
Making ice cubes
* Pour about 3/4 of the volume of the icebox of water
to put in the freezer compartment for freezing
* When taking out the icebox, be sure not to use knife
or other metal tool for picking. Generally, it can be
taken down by slight force.
* After taking out icebox, put it in warm water for a while,
twist it with hand to take out ice cubes.
A small skill: pouring some water can more easily take
out the ice cube.
Shelf height adjustment:
When refrigerator is not fitted with icemaker (automatic
ice-maker to be bought by the customer), the shelf of the
freezer compartment can be adjusted between two
positions. When taking it out, raise its right end, and push
it to right side. Then rise its left end, to separate it with
inner wall support slot, the shelf can be taken out with
inclination. For its installation, first insert one end into
support slot, and slightly push upward and inside, then
insert the other end in support slot, adjust for level to finish.
Inner wall support slpt
Shelf
If the refrigerator is fitted with automatic icemaker, shelf can only be placed
on lower layer position.
12
Inner water
Page 15
Note about freezing food
Hot food should be cooled to room
temperature before putting in the freezer
compartment.
It shall be better to package the food prior
to freezing it, and the package surface
should be dry to avoid being frozen
together. The package material should be
without smell, airtight, watertight, non-toxic,
and pollution -free, to prevent food flavor
contamination or quality deterioration.
Food should be divided into small appropriate
portions, so as to make it easier to be frozen
completely, and also to better guarantee quality
at melting and cooking. It is advisable for each
portion not to exceed 2.5kg.
When storing food, it is advisable to mark the
freezing date, period, and name on the
package bag according to the storage periods
of different food to avoid exceeding food
storage time limit.
In principle, take out exact required amount
of food from freezer compartment for
melting. Melted frozen food can not be refrozen again, unless it has been processed
into cooked food, otherwise its eating quality
shall be influenced.
13
It is advisable not to put excessive amount
of fresh food in freezer compartment,
preferably, not exceeding freezing capacity
of the refrigerator.
Page 16
Defrosting, cleaning
Defrosting
This refrigerator has automatic defrosting system, it not necessary for manual operation.Defrosted
water wall will flow to support plate of the compressor on the lower part of refrigerator back, and
the heat produced by compressor running will automatically evaporate the water.
Cleaning
Inside the refresh food and freezer compartment should be
cleaned at least once a year.
The food remained in the refrigerator can produce
unpleasant smell, so it is required to carry out periodical
cleaning.
* For safety, pull out power plug prior to cleaning.
* Cleaning refrigerator using soft towel or by sponge
dipping in warm water (it is permissible to add mild
detergent).
Note: for cleaning, be sure not to use scrub-brush, steel brush, or organic solution
such as household cleanser, gasoline, banana oil, acetone, or hot water, acid or
alkali.
* Use a dry cloth to wipe the water on the surface of
refrigerator
Note: For cleaning, do not spray water in order to prevent affecting electric
insulation feature.
*Use dry cloth to clean electric components such
as "switch", and "lamp".
* Door gasket is easy to be contaminated, so take
care to keep it clean.
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Page 17
Stop usage
Treatment at power failure
When there is no power supply, the refrigerator can still keep
food without question for several hours, even in summer.
* At power failure, do not put any new fresh food, and do
the best not to open refrigerator doors.
* If power interruption is known in advance, it is advisable
to make some ice, put in watertight container, and place
them on the top of refrigerator compartment.
Notice: Temperature rising in the freezer compartment caused by power
interruption or other malfunction can shorten food storage period, and deteriorate
food quality.
Stop usage
If the appliance is not to be in use for a longer time, it is
advisable to pull out power plug, disconnect it with power
supply, and carry out cleaning for the refrigerator as described
in the above method.
When the refrigerator is not in usage, be sure to leave its
door open, to prevent small food remains producing
unpleasant smell.
Note: generally, do not stop using refrigerator to avoid affect its usage life.
Note: Wait at least 5 minutes after pulling out power plug before re-connect power
with it.
15
Page 18
Stop usage
Leave for holiday
* If the holiday is for a short time, take out those food
that are susceptible to be deteriorated, set proper
temperature position, determine whether refrigerator
doors have been closed well.
* If you are to be out for a long time holiday, it is
necessary to disconnect the power supply of the
refrigerator, take out food, and clean the interior after
melting frost inside, open refrigerator doors after
wiping, to prevent small food remains producing bad
smell.
When moving
* Pull out power plug, to disconnect power supply
* Take out all food from the refrigerator
* Use adhesive tapes to fix movable parts such as
shelves in the refrigerator compartment, humidity
maintaining box, and others.
* Close well refrigerator doors, and fix them with
adhesive tapes, so as to prevent its opening during
movement
* During moving refrigerator, maximum angle of tilt shall
not exceed 45°(the angle with the vertical direction)
to avoid causing damage to refrigeration system, and
influencing normal usage.
Note: In no case,should the refrigerator be laid down.
16
Page 19
Question answering
hiss
ittering
When refrigerator is first used or at starting,
it can produce stronger drones because its
running is not steady, and the sound shall
become smaller, as running stabilizes.
Sometimes, the outside of the appliance
gets hot, especially for the first use after
switching it on. But this is not a defect, it is
just designed for preventing dew, rust, and
for energy saving. It is normal.
When refrigerator is used for the first time, or
when in starting, it can give out bigger sound
because the appliance is not in steady running
state. The sound shall become diminished as
its running becomes steady.
The sound produced at compressor working,
and the tap-tap sound when compressor
starts or closes: all these are normal.
Da
Da
When liquid refrigerant flows in evaporator,
it can produce the sound similar to water
flowing. This kind of sound usually occurs
at the evaporator and compressor parts:
when refrigerator stops working, the liquid
refrigerant flow back, it shall also produce
the continuous or interrupted "gurgling
water flowing" sound.
boiling
boiling
17
When carrying out the defrosting cycle, the
water fallen down on heating element can
give out the sound of "hiss" or "tittering". At
the end of defrosting, it is possible to produce
slight "crackling". At the same time,
evaporator can produce the sound of
"boiling" or "gurgling". This is normal state
caused by defrosting.
Page 20
Question answering
hu
hu
When a large amount of food is put or at
high ambient temperature, the compressor
shall have longer working time. But this is
normal.
When compressor stops, it shall take at
least 5 minutes to start working again. This
is because this appliance has been fitted
with delay protecting function, to prevent
damaging compressor by continuous
starting.
When refrigerator is in working, it will produce
some slight flowing sound because of a fan is
running. It is also normal.
When air humidity is relatively high, there may
be some water on the outside of the appliance
as well as the central connection between
doors. Just wipe it away with soft cloth.
The power consumption indicated in the technical data is measured according to national
standard, with door closed, under 25℃ ambient temperature, with refrigerator compartment
controlled at 5℃, freezer compartment at -18℃, steady running for 24 hours. If the food
quantity is more, ambient temperature is higher, or door is opened more frequently, it is
normal for the actual power consumption to be higher than nominal value.
18
Page 21
After-sales service
Before calling for repair, make certain the following items:
Refrigerator not working
COLD COLDER
Whether it is connected
with power supply (plug,
socket, fuse, etc)?
Lamp not on
Whether the lamp
has been burnt?
Whether thermostat
dial is set on the
"Off" position?
Power supply is
connected with?
Whether power
voltage is too
low?
Too much noise
Whether ground is even,
whether refrigerator has
been placed steadily?
If the compressor remains no action
for approximately 30 minutes, it is
likely that the appliance is in the
stage of automatic defrosting.
The temperature inside cabinet is not sufficiently low
COLD COLDER
Whether some part of the
refrigerator has been in
contact with external object,
or with the building wall
Whether the setting of
temperature position is
incorrect, or excessive
amount of food has
been put inside?
Whether door is not
closed well or
frequently opened,
whether door has
been opened for too
long time
Whether its place is
subject to the direct
sunshine, or too near the
heat source such as stove,
heating
19
Whether ventilation is
bad, whether
something has block
its heat-expelling
device of the two side
plates.
Page 22
After-sales service
Before calling for repair, make sure the following items:
Longer starting time,or frequent start and
stop
*It is normal to have long staring up time for the initial frist time
usage.
*A large amount of foods need to be cooled or frozen.
*Door is not closed well,or some food keeps the door open.
*Door opening is too frequent.
*Too hot weather.
*The positionof thermostat is set to high.See the section of
"starting to use"
*Refrigerator condenser needs to be cleaned.
Food gets frost,or appears ice
crystal
*The frost in the frozen package is normal.
*Door is not closed well,or some food keeps
the door open.
*Door opening is too frequent,or too long.
*Food od excessively near the air vent hole
(near the thermostat).
Guarantee of after-sales service
1. Guarantee certificate:
When you need regular consultation, or maintenance,
contact our company's after-sales service center by
holding together guarantee certificate and purchasing
invoice, and take care to preserve guarantee certificate
2. During the guarantee period, the overall unit is
guaranteed for one year with free of charge repair, and
three years of free of charge repair for main
components. (Beginning from the purchasing date by
reference to invoice date)
Bad smell in the refrigerator
*Smelly food should be closely packaged.
*Check for spoied food.
*The interior of the appliance needs cleaning.
20
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