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Built-In Dishwasher
Lave-Vaisselle Encastrable
Lavaplatos Empotrable
User Manual
Model # HDB24EA, HDB24VA
Guide de l’Utilisateur
Modéle # HDB24EA, HDB24VA
Manual del Usuario
Para Modelo de # HDB24EA, HDB24VA
Quality ■Innovation ■Style
(HDB24EA)
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IMPORTANT SAFETY INSTRUCTIONS
Warning – To reduce the risk of fire, electric shock, or injury to persons
when using your appliance, follow basic precautions, including the
following:
1. Read all instructions before using the appliance.
2. Use this appliance only for its intended purpose as described in this use
and care guide.
3. Use only automatic dishwashing detergent and rinse agent recommended
for use in this appliance and keep them out of the reach of children because
they are corrosive and can be harmful.
4. This appliance must be properly installed in accordance with the installation
instructions before it is used.
5. Never unplug your appliance by pulling on the power cord. Always grasp the
plug firmly and pull straight out from the outlet.
6. Replace immediately worn power cords, loose plugs/power outlets.
7. Unplug your appliance before cleaning or before making any repairs.
8. Do not open the dishwasher door immediately after completion of wash
process or during the operation as hot air/steam may cause personal injury.
Press the door latch, wait few seconds by allowing cold air to go in and then
open the door.
9. Do not operate your appliance in the presence of explosive fumes.
10. Do not add or mix any flammable or explosive substances to the wash.
11. Appliance loading door must be closed during the operation of the
machine.
12. Do not operate your appliance when parts are missing or broken.
13. Do not use this appliance for commercial dishwashing purpose.
14. Do not operate this appliance unless all enclosure panels are properly in
place.
15. Do not tamper with controls.
16. To reduce risk of injury do not allow children to play in or on the appliance.
Close supervision of children is necessary when the appliance is used
near children.
17. This appliance must be connected to proper electrical outlet with the
correct electrical supply.
18. Proper grounding must be ensured to reduce the risk of shock and fire. DO
NOT CUT OR REMOVE THE GROUNDING PLUG. If you do not have a
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three-prong electric receptacle outlet in the wall, have a certified electrician
install the proper receptacle. The wall receptacle MUST be properly
grounded.
19. Hydrogen gas may be produced if the water heater has not been used in
more then 2 weeks. This could be explosive and can explode under certain
circumstances. If this is the case, turn on all the hot faucet and let the hot
water run for a few minutes before using this appliance. This will let the
trapped
hydrogen escape. To avoid an accident, as hydrogen gas is flammable and
can explode, do not turn on an electric appliance, smoke, light a
match/lighter or use a flame.
20. Do not repair or replace any part of the appliance or attempt any servicing
unless specifically recommended in the user-repair instructions that you
understand and have skills to carry out.
21. To reduce the risk of electric shock or fire, do not use extension cords or
adapters to connect the unit to electrical power source.
22. Do not wash any heat sensitive or any other items that are not designed for
automatic dishwasher. Items not dishwasher safe could become deformed
or melt and create a potential fire hazard.
23. Do not use this dishwasher outdoors.
24. Do not leave the dishwasher door open to dry dishware while children are
around the counter. Close supervision and observation needed when
children are around the dishwasher.
25. Do not abuse, sit on or stand on the door or dish rack of the dishwasher.
26. Do not touch the heating element during or immediately after use,
it may be very hot.
27. Load sharp objects such as knives and forks upside down to reduce the
risk of cut type injuries.
28. Do not wash plastic items unless they are marked dishwasher safe. Check
the manufacturer’s recommendations for items not marked.
29. Do not load sharp items near the door; you could damage the door seal.
30. When removing an old dishwasher from service or discarding it, remove the
front door.
31. Disconnect electrical power and water inlet hose to dishwasher before
servicing.
SAVE THESE INSTRUCTIONS
FOR FUTURE USE
English
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Table Of Contents
PAGE
SAFETY INSTRUCTIONS 1-2
Knowing Your Dishwasher 4-6
Using Your Dishwasher 7-16
Dishwasher Safe or Hand Wash 17-19
Care & Cleaning Of Your Dishwasher 20
Troubleshooting 21-24
Warranty 25
English
Thank you for using our Haier
product. This easy-to-use manual will
guide you in getting the best use of
your dishwasher.
Remember to record the model and
serial number. They are on a label on
the door of the dishwasher.
Model number
Serial number
Date of purchase
Staple your receipt to your manual.
You will need it to obtain warranty service.
DANGER
Risk of child entrapment. Before throwing away your old appliance,
remove the door so that children may not easily become trapped
inside.
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Knowing Your Dishwasher
Parts and Features
4
1. Top rack
2. Bottom rack
3. Water inlet opening (in tub wall)
4. Silverware basket
5. Rack bumper
6. Model and serial number label
7. Detergent dispenser
8. Rinse aid dispenser
9. Vent
10. Upper Wash Sprayer
(only in HDB24VA)
11. Spray tower
12. Lower spray arm
13. Overfill protection float
14. Heating element
15. 4 Adjustable leveling legs
(not shown)
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2
4
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6
9
7
8
3
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11
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(Front view with door closed)
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HEATED DRY
HDB24EA
OFF
ON
1. Heat dry [on/off]
2. Door handle
3. Cycle selector knob
4. Air Vent
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(HDB24EA)
(HDB24EA)
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English
(Front view with door closed)
(HDB24VA)
H
i-T
e
m
p
W
a
s
h
O
F
F
O
N
H
e
a
te
d
D
ry
O
F
F
O
N
H
i-T
e
m
p
R
in
s
e
O
F
F
O
N
1. Hi-Temp Wash
2. Heated Dry
3. Hi-Temp Rinse
4. Door Handle
5. Cycle Selector Knob
6. Air Vent
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(HDB24VA)
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5
6
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Using Your Dishwasher
Dishwasher Control Panel
HDB24EA
Heated Dry button:
• Press “Heated Dry” button to turn
the feature “ON” or “OFF”.
Door latch
• To lock the door, push the door with light force
until you hear the “click”.
• To unlock the door, squeeze the door latch and
pull towards you.
Cycle selector knob
• To select a wash cycle, turn the
knob "CLOCKWISE" to your desired
setting by matching the knob
"Pointer" symbol to the cycle. Once
both are lined up, the wash process
begins.
Warning: The wash selector knob is designed to work only in a
clockwise direction. DO NOT turn the knob "COUNTER
CLOCKWISE." Turning in a counter clockwise direction
may cause damage to the wash selector.
Selecting wash cycles
• Select the appropriate cycle based on the load and soil level. For
your convenience, the dishwasher has Prewash, Pots & Pans, Heavy
Normal, and Rinse & Hold wash cycles that you can select from.
Prewash
• This is used for an extremely heavy soiled load.
Pots & Pans Wash Cycle
• This cycle is used for heavily soiled pots & pans, hard to clean
cookware, dishware, silverware and glassware items with dried-on
or baked-on soils.
Note: This cycle may not remove burned-on foods.
Heavy
• Use this cycle for a fully loaded and a heavily soiled load.
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Normal Wash Cycle:
• This cycle is used for normal amount of soiled dishware, glassware
and silverware.
Rinse & Hold Cycle:
• This cycle is used for rinsing partial loads that will be washed later
Note: Do not use detergent or Heated Dry feature with the Rinse &
Hold cycle.
Dry/Plate Warmer Cycle:
• To use plate warmer feature, fill the racks with clean, dry plates. Tur n
the control knob to dry and put the Heated Dry to the “on” position.
When the cyle is complete, the dishes will be warm and ready for
serving.
Warning: Handle with care for some plates may be too hot to handle
with bare hands.
Heated dry option
• Activating this option will turn on the heating element to hasten the
drying process.
HDB24VA
Heated Dry button:
• Activating this will turn on the heating element to hasten the drying
process. This needs to be “on” when using plate warmer feature.
Hi-Temp Wash button:
• Activating this will raise the temperature of the water above 140˚F
before the main wash. This is mostly used for greasy/oily loads.
Hi-Temp Rinse button:
• Activating this feature will raise the temperature of the water to
above 140˚F before the last rinse cycle. This will help to dry the
dishes faster and will reduce water stain.
Wash process
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1. Load all the items in the racks and silverware basket as needed.
Note: Covering the spray tower will affect the cleaning of the wash
load. The spray arm must be able to properly rotate freely.
Make sure that the pot handles and other like items do not
interfere with the rotation.
2. Pour the proper amount of detergent into the detergent dispenser.
3. Close the door until you hear it click shut.
4. If you need to use the “Heat dry” option, you must do so before
setting the wash cycle.
Note: This option must not be selected with Rinse & hold cycle.
5. Select the desired wash cycle. The wash process will begin at this
time.
Warning: Keep children away from the machine when the door is
opened because the moist hot air exiting out of the door
may cause harm.
Pausing a wash cycle
If you need to pause the dishwasher in the middle of the cycle to add
or remove any items:
1. Open the door by squeezing the door latch slowly.
Note: Be careful moist hot air may rise out of the dishwasher.
2. Add or remove items. Once you have finished adding or removing,
simply close the door.
3. The washing cycle will now be resumed.
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Open door protection
Dishwasher will stop automatically if the door is opened during the
operation. Once the door is closed the cycle will resume automatically.
Preparing to Wash Dishes
To get best results, practice the following before you put dishware in
the dishwasher:
• Discard big chunks of food from the plate before loading.
• Remove sticky foods and loosen burned-on foods before loading.
• Empty liquids such as juice, soup, soda, coffee or tea from glasses
and cups before loading.
• Rinse off acid based liquid, such as vinegar or lemon juice right a
way. Failure to do so may cause discoloration to plates, food
containers and internal cabinet.
• It is not necessary to rinse the dishes before loading the dishwasher.
Food particals in the dishwasher will be disposed of by the built-in
food disposal.
Tips to avoid stains and films
The following suggestions are
recommended to prevent stains and films
on dishware and utensils:
• Some citric based food products,
coffee, tea and iron deposits in water
can cause a yellow or brown film on the
inside surface if left for a long time
period.
• You must check water hardness to
measure the amount of detergent
needed to wash. If water is extremely
hard, then it may be causing stains on
items. You may need to use a water softener.
• Do not overload the dishwasher.
• Use the recommended water temperature to wash dishware.
• Do not use too little detergent.
• Do not use old or damp powder detergent.
• Do not load aluminum utensils improperly. Aluminum utensils can
cause gray or black marks to appear on porcelain utensils if they are
touching during wash cycle.
Loading the lower & upper rack
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Note: Do not wash any heat sensitive or any other items that are not
designed for automatic dishwasher.
• Keep all tall dishware and food containers from covering the spray
tower.
• Place food containers such as cups, glasses, bowls, saucepans and
casserole dishes with soiled surface facing downward.
• To avoid any type of damage to glassware such as cups, beverage,
wine and champagne glasses, do not load them on the bottom rack.
Place these items on the upper rack.
• Do not load dishware or food containers that are made of wood or
iron. These items are not considered dishwasher safe.
• Place delicate items on the upper rack.
• All dishware and glassware items should be securely in place when
loading to avoid falling over or striking against each other.
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(upper rack)
(lower rack)
wash tower
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HDB24VA
• This unit has a 3 level wash. The lower spray arm, the middle tower
and the upper sprayer.
• Three wash levels wash and clean both the upper and the lower
wash loads from the top and bottom.
HDB24EA
• This unit has a 2 level wash. The lower spray arm and the middle
tower.
• Two wash levels wash and clean both the upper and the lower wash
loads from the bottom.
upper sprayer
middle tower
lower sprayer arm
middle tower
lower sprayer arm
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Proper Use of Detergent
• The amount of detergent to use depends on the type of water in
your area. Hard or soft water and if items are lightly or heavily soiled
will affect the amount of detergent to use.
• Water softness or hardness is measured in grains content per gallon
(gpg). You can find out the gpg level by calling your local
Environmental Protection Agency (EPA) in your county.
• If you find that the gpg level is higher in the water, then the water will
be harder in your living area. You will need more detergent to clean.
If gpg level is lower, then the water will be softer in your living area
so you will need less detergent to clean.
See the following table to understand the "water hardness type" and
gpg level.
Note: If gpg level is over 12, then water is very hard. You may need
water
softener to improve the water quality and the performance of
your dishwashing.
The quality of the detergent will make a big difference in the
cleaning of dishes. Detergent that is damp or too old will not
give an effective clean because the active ingredients are
phased off.
Note: Use only "Automatic Dishwasher Detergent" for your
dishwasher. Other types of detergents that are not for
dishwasher use may cause
over suds and foaming. Do not use detergents that are dried,
caked or moist. These types of detergents will not dissolve
properly
Water hardness type gpg
hard 10+
medium 4-9
soft 0-3
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Filling Dishwasher Detergent
Use the recommended amount
of detergent for your wash
loads. Measure and pour the
detergent into the large
compartment for the main
wash. The detergent for the
pre-wash goes into the small
compartment next to the main
wash compartment. Push the
cover latch in to open
dispenser compartment door.
Note: For the pre-wash you should use one-half the amount of
detergent that you use for the main wash.
• We recommend that you use a Rinse Agent to help remove spots and
prevent new film build-up on your dishes, glasses, flatware, cookware
and plastic.
Note: Use only a liquid form of rinse agent in the dispenser.
Pouring liquid rinse agent into the dispenser
Use the recommended amount of rinse agent for your wash loads. The
rinse agent dispenser is located next to the detergent dispenser. During the
wash cycle, it automatically releases a preset amount of rinse agent during
the last rinse cycle.
To fill rinse agent in the dispenser turn the knob on the dispenser in a
counter clock direction. One the knob is lined up with the marker pull off
the knob. Now you can pour liquid rinse agent in the dispenser.
When the dispenser is full, the see through rinse agent level indicator will
be dark. When it is empty, it will be clear which means you need to pour in
more.
Note: A full dispenser should last approximately one
month. If you want to adjust the amount of rinse agent
dispensed, the dispenser has 1 to 6 levels that you
can adjust to. Simply rotate the dial to your desire
settings.
main wash
detergent
compartment
compartment door latch
pre-wash
detergent
compartment
detergent
compartment
lid
rinse agent
level indictor
lock marker
rinse dispenser
knob
at this time you should
refill to eliminate spotting
rinse agent
compartment
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Checking water temperature
• The minimum incoming temperature must be at 120˚F/49˚C in order
for the detergent to dissolve properly.
If you are unsure of the temperature of your hot water:
1. Open the hot water faucet and let it run for a minute and fill a glass.
2. Take a thermometer and check the temperature of the water.
3. If the temperature is below the recommended 120˚F / 49˚C, then
you need to adjust the water temperature on your water heater in
order to maintain that temperature level.
Overflowing protection
• In case the water level is rising above the highest acceptable point,
the security pressure switch will activate the drain pump
automatically.
Cycle selection chart
Turn the cycle control knob to the desired cycle. If the door is properly
closed the cycle will start.
Turn the cycle knob to rinse and hold to use this feature. DO NOT
activate the heated dry option while using this feature. Do not use
detergent in this cycle.
cycle
wash
rinse
main wash
purge *
final rinse
dry
••••••
•••••
Pre-wash
pots &
pans
heavy wash
normal
wash
rinse & hold
••••
•
* Small amounts of water run through the pump to remove soil particles.
• Shows what steps are there in each cycle. Cycle time includes dry time.
Cycle time may be longer depending on the temperature of the water
entering the dishwasher.
Note: Cooler the water, longer the cycle time.
pre-wash
•••••••
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Canceling a cycle
A cycle can be cancelled at any time by slowly turning the cycle
selector knob clockwise till the dishwasher starts to drain. After
draining open the door and turn the selector knob to the off position.
Changing a cycle
A cycle can be changed at any time by lifting door latch to stop the
cycle. If desired, at this time change the heated dry option. Turn the
selector knob to the required cycle. Turning the cycle selector knob
can cause the detergent dispenser to release the detergent. Check the
detergent dispensers. They must be filled for the new cycle. Close the
door till it firmly latches. The dishwasher now starts a new cycle.
Drying
During the drying cycle you will see steam escaping through the vent
located on the upper left side of the dishwasher door. This is normal
as heat dries the wash load.
CAUTION: The vapor is hot. DO NOT touch the vapor or the vent
during the drying process.
Overfill protection float
This protection float is situated in the front right corner of the
dishwasher tub. It keeps the tub from over filling. Check under the
float to remove objects that may prevent it from moving up or down.
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Dishwasher Safe or Hand Wash
Material
type
Dishwasher Safe
yes no
Comments Explanations
Aluminum x
Some restrictions apply.
Read manufacturer's
washing instructions
before loading.
Materials such as
anodized aluminum may
fade or become dark in
hot water temperature.
Some discoloration may
appear. Load aluminum
items away from other
type of materials items
because they can cause
gray or black marks.
Cast Iron x
Not recommended - hand
wash only, dry
immediately
after washing.
Iron will rust in water and
the seasoning will be lost
due to the hot water
temperature.
Chinaware x
Some restrictions apply.
Read manufacturer's
washing instructions
before loading.
Note: Only if stated
"Dishwasher Safe"
(Some restrictions apply.)
You can wash
"Chinaware" items that are
without decoration. You
can wash "Chinaware"
items with decoration
protected by special type
of "Glaze". Any type of
"Pattern" on top of glaze
with gold or silver lining or
design may fade in hot
water temperature. Load
these type of items away
from each other to avoid
scratches and damage.
Copper x
Read manufacturer's
washing instructions
before loading.
Load cooper items away
from stainless steel items.
Do not mix cooper and
silver items in the same
basket. They can easily
discolor.
Crystal x
Not recommended - hand
wash only, dry
immediately
after washing.
Certain type of "Lead
Crystal" may etch in high
hot water temperature. Do
not wash "Antiques" and
"Very Delicate" items in
the dishwasher. Crystal
Items are recommended
to be washed in low
temperature setting. When
loading, make sure they
are securely in place to
avoid falling over and
knocking against other
dishware items during the
wash process.
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Material
type
Dishwasher Safe
yes no
Comments Explanations
Dirilyte
(gold
colored flat
ware)
x
Not recommended - hand
wash only, Read
manufacturer’s washing
instructions before
loading.
These items may become
discolored.
Disposable
Plastic
x
Not recommended - hand
wash only, Read
manufacturer’s washing
instructions before
loading.
These items are not made
for machine wash.
Glassware x
Some exceptions and
restriction apply. Read
manufacturer's washing
instructions before
loading.
You may wash some
glassware items to avoid
stains. Empty liquids such
as juice,soup, soda, coffee
or tea from glasses and
cups before loading.
Lead Crystal x
Not recommended - hand
wash only. Read
manufacturer's washing
instructions before
loading.
These items may "Etch" if
machine washed.
Non-
Dishware
x
Some exceptions and
restriction apply. Read
manufacturer's washing
instructions before
loading.
Note: Only if stated
"Dishwasher Safe".
Never machine wash
items such as electronic
"air cleaners/filters"
of any kind of small
electronics/appliances.
Dishwasher Safe or Hand Wash (continued)
Knives x
Not recommended - hand
wash only in cold water.
Note: Sharp knives can
become dull in hot water
temperature. Read
manufacturer's washing
instructions before
loading.
Sometimes the knife
"Handle" (wood or other
type of materials) may
crack, loosen or wear out
in hot water temperature.
Non-Stick
Coatings
x
Not recommended - hand
wash only. Read
manufacturer's washing
instructions before
loading.
After wash, it is
recommended that you
wipe off the non-stick
surface area with
vegetable oil to maintain
its non-stick quality.
Pewter x
Not recommended - hand
wash only. Read
manufacturer's washing
instructions before
loading.
This will stain or discolor if
machine washed.
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Material
type
Dishwasher Safe
yes no
Comments Explanations
Plastic x
Only if stated "Dishwasher
Safe". Read
manufacturer's washing
instructions before
loading.
Place plastic items away
from sharp items to avoid
damage. It is recommended
to place plastic items on the
top rack. Do not heat dry.
Do not wash "Disposable"
plastic items.
Silver &
Silver Plated
x
Note: Rinse these items
immediately. If you are
going to wash them later
because acidic or salty
foods may stain if left on
for long time.
Do not place silverware
and stainless steel items
in the same basket.
Silverware items may get
damaged if they come in
contact with stainless
steel items.
Stainless
Steel
x
Note: Rinse these items
immediately if you are going
to wash them later because
acidic or salty foods may
stain if left on for a long
time.Note: Do not mix
stainless and silverware
items.Read manufacturer's
washing instructions before
loading.
Do not place silverware
and stainless steel items
in the same basket.
Silverware items may
become damaged if they
come in contact with
stainless steel items. Do
not load different types of
"Stainless" items in the
same load/basket.
Wood x
Not recommended.
Note: Only if stated
"Dishwasher Safe"
Read manufacturer's
washing instructions
before loading.
Dishwasher Safe or Hand Wash (continued)
Metal x
Not recommended.
Note: It will rust.
Read manufacturer's
washing instructions
before loading.
Do not wash "Metal Tin"
in the dishwasher.
Wood may crack or lose
its shape in machine wash
due to the hot water
temperature condition.
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Care & Cleaning of Your Dishwasher
General cleaning and maintenance
• Do not use abrasive, harsh cleaners, solvents, concentrated
detergents or metal scouring pads to clean the inside of dishwasher.
• Use warm soapy water with a soft brush or a piece of cloth to clean
the interior of a tub.
• Clean around the tub gasket with a damp cloth.
• When cleaning the control panel, use a slightly dampened cloth to
wipe. Then dry thoroughly.
• When cleaning the door, use slightly soapy water with a
soft piece of cloth.
• Do not use any sharp objects that can scratch the cabinet surface.
Preventing your dishwasher from freezing
To protect your dishwasher if it is left in an unheated place during the
winter.
• Shut off electrical power to the dishwasher.
• Turn off the water supply and disconnect the water inlet line from the
water valve.
• Do not install or operate your dishwasher where the temperature
is below freezing.
• If you receive a delivery of a dishwasher when the outside
temperature is below freezing, do not operate it until the dishwasher
has warmed to room temperature.
Storage of your dishwasher in a cold environment
• You must store the dishwasher at room temperature.
Drain Air Gap
Some states or local plumbing codes require the addition of a drain air
gap between the built in dishwasher and the drain. If the drain is
clogged the air protects the dishwasher from water backing up into it.
The drain gap is usually located
on the top of the sink or the
counter top near the dishwasher.
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Troubleshooting
Dishwasher does not work
• Check if the circuit breaker needs to be reset or if the fuse needs to
be replaced.
• Check if the unit is in "OFF" mode.
• Check if the door is open. You may need to close the door properly.
Dishware and glassware/flatware are cloudy and not properly
cleaned
• Use of old or poor detergent.
You need to make sure that detergent is fresh.
• The water may be hard in your area.
You may need to install a water softener.
• Spray arm may be blocked.
You may need to rearrange dishware and utensils.
• Water pressure may be low.
You may need to adjust the water pressure.
Make sure it is between 20 to 120 (PSI).
• Water temperature may be lower than what is recommended.
(120 Degree F / 49 Degree C) You may need to adjust the water
temperature on your water heater.
• Overloading of dishware.
You may need to rearrange or remove some dishware from the load.
• (May have selected wrong cycle.) Inappropriate cycle selection.
You may need to select the proper cycle.
Dishes are not dry
• Low water temperature. You may need to regulate the water
temperature to 120˚F / 49˚C or select Heated Dry option.
• Make sure the rinse agent dispenser is filled and the proper amount
is used.
• Avoid nesting and do not overload.
• Load items in a tilted position if possible so the water will run off
easily.
• Dishware washed in higher temperatures will dry faster.
• Some plastic materials may need to be towel dried.
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22
Dishware is chipped
• This is due to poor loading or overloading. You need to be careful
when loading. Do not overload. You need to place the glassware
securely against the pins. Make sure delicate items are on the side
rack. We recommend that fine chinaware or crystal items be hand
washed.
• Do not jam the glassware items together when loading.
• Place delicate items on the upper rack.
• Move racks slowly in and out to avoid slamming the dishware items
together.
• Make sure all dishware and glassware items are securely in place
when loading to avoid falling over or striking against each other.
Noise
Some of the sounds you will hear are normal.
• You will hear the sound of the water fill and rinse.
• You will hear the drain pump motor operation to pump water out.
• You will hear the motor stopping at the end of the cycle.
• If some utensils are not secure in the rack, you will hear that they are
being tossed around the tub.
Over Sudsing
This is due to the use of regular hand washing detergent.
Detergent used should be for "Automatic Dishwasher Use". You must
use the proper detergent for best dishwashing results.
Dishware Odor
• This is due to an incomplete cycle.
You need to allow the cycle to be fully completed.
• New scented detergent used.
This is normal because different types of detergents may have
different
fragrances.
Etching
• Too much detergent used.
Use the appropriate amount of detergent. Reduce the amount of
detergent used per load.
• The water temperature is too hot.
You need to lower the water temperature.
• Use of old detergent.
Read the expiration date. Avoid using old detergent. Use only fresh
detergent.
• Do not pre-rinse the dishes.
Simply scrape off large food particles
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English
Stained interior tub
• Some detergents contain colorant known as "pigments" or "dyes"
that will discolor the tub with extended use. You need to change the
detergent to one without a colorant. Read the label carefully before
using the detergent.
• Some acid based and paste based foods may discolor the tub. Use
of the rinse cycle may help to decrease the level of staining.
Spots & filming found on flatware/glassware
This is due to:
• Use of too little detergent.
• Low incoming water temperature and pressure.
• Improper loading.
• Use of old, moist and damp powder detergent.
• Hard water in your area.
Water
Draining Problem
• Check the level of the drain hose. The drain hose should be
positioned above the drain in order to drain properly. Make sure it is
on a high drain loop (20") above the sub floor or floor.
• If the drain hose is bent or shrunken, it may affect water draining.
• If water can not be drained out smoothly, the dishwasher operation
will be affected and it may stop in the middle of the cycle.
• Make sure that the wash cycle is fully completed before you opened
the
dishwasher door.
• Make sure that the air gap is not blocked.
• If the unit is connected to a garbage disposer, make sure that it is
not full. If it is, you need to empty it.
• Check for any type of blockage near the drain.
• If the water backs up into the sink, you need to check the garbage
disposer and the trap for blockage.
• It is normal to find some water in the sump area near the drain.
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English
Dishwasher is leaking
• Dishwasher is not properly leveled.
You need to place the dishwasher on a flat hard surface. Avoid an
uneven surface.
• Make sure the dishwasher is properly leveled. (See the installation
instructions)
• Do not overfill the detergent or the rinse agent dispenser because it
will cause over sudsing and overflowing.
• Do not use regular type hand or dish washing detergent in the
detergent
dispenser. These types of detergents are not recommended for
dishwasher use.
Dishwasher will not fill
• Check the water supply.
Make sure that the water supply is in "ON" position.
• Check water pressure. Make sure the water pressure is at the proper
level. (Between 20 – 120 PSI)
• Is the overfill protection float able to move up and down freely. If not,
press down to release.
Detergent found in the compartment
• Do not load items too close to the detergent compartment. This may
block the automatic release of the detergent.
• Do not use old or caked/dried detergent in the compartment
because it will not dissolve properly and will leave a sandy residue
on dishware.
• Is the cycle complete? The cycle may not be complete.
Dishwasher is running for too long
• The temperature of incoming water is below 120˚F. Raising your
water heater setting will help to shorten the time of operation.
• Call the Haier Customer Satisfaction Center if this does not resolve
the problem.
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25
In-Home Service
1 Year Warranty
For 12 months from the date of original
retail purchase, Haier will repair or replace
any part free of charge that fails due to a
defect in materials or workmanship,
including labor.
2 Years Limited Warranty
Water Distribution System
(Parts Only)
For 24 months from the date of original
retail purchase, Haier will replace any parts
in the water distribution system which fail
due to manufacturing defect. This includes
the pump, motor, lower wash arm, middle
wash arm and the wash tower upper
sprayer with associated supply tube and
filters.
NOTE: Associated outside inlet and drain
plumbing parts are not covered by this
warranty.
Coated Racks (Parts Only)
For 24 months from the date of original
retail purchase, Haier will replace coated
upper or lower rack that peels or rusts due
to a manufacturing defect.
Rotary or Electromechanical Control
(Parts Only)
For 24 months from the date of original
retail purchase, Haier will replace
rotary/electromechanical control that fails
due to a manufacturing defect.
NOTE: This warranty commences on the
date the item was purchased and the
original purchase receipt must be
presented to the authorized service
representative before warranty repairs are
rendered.
Exceptions: Commercial or Rental Use
Warranty
90 days labor from date of original
purchase
90 days parts from date of original
purchase
No other warranty applies
For Warranty Service
Contact your nearest authorized service
center. All service must be performed by a
Haier authorized service center. For the
name and telephone number of the nearest
authorized service center please call
1-877-337-3639.
Before calling, please have the
following information available:
Model number and serial number of your
appliance (found on the door of the unit on
the left hand side).
The name and address of the dealer you
purchased the unit from and the date
of purchase.
A clear description of the problem.
A proof of purchase (sales receipt).
This warranty covers appliances within
the continental United States, Puerto
Rico and Canada. What is not covered
by this warranty:
Replacement or repair of household fuses,
circuit breakers, wiring or plumbing.
A product whose original serial number
has been removed or altered.
Any service charges not specifically
identified as normal such as normal
service area or hours.
Damage to dishware.
Damage incurred in shipping.
Damage caused by improper installation
or maintenance.
Damage from misuse, abuse accident, fire,
flood, or acts of nature.
Damage from service other than an
authorized Haier dealer or service center.
Damage from incorrect electrical current,
voltage or supply.
Damage resulting from any product
modification, alteration or adjustment
not authorized by Haier.
Adjustment of consumer operated controls
as identified in the owners manual.
Hoses, knobs and all attachments,
accessories and disposable parts.
Labor, service transportation, and shipping
charges for the removal and replacement
of defective parts beyond the initial
12-month period.
Damage from anything other than normal
household use.
Any transportation and shipping charges.
THIS LIMITED WARRANTY IS GIVEN IN
LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR, INCLUDING THE
WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR
PURPOSE
The remedy provided in this warranty is
exclusive and is granted in lieu of all
other remedies.
This warranty does not cover incidental or
consequential damages, so the above
limitations may not apply to you. Some
states do not allow limitations on how long
an implied warranty lasts, so the above
limitations may not apply to you.
This warranty gives you specific legal
rights, and you may have other rights,
which vary, from state to state.
Haier America
New York, NY 10018
Limited Warranty
English
Page 27
IMPORTANT
Do Not Return This Product To The Store
If you have a problem with this product, please contact
the "Haier Customer Satisfaction Center" at 877.337.3639.
DATED PROOF OF PURCHASE REQUIRED FOR WARRANTY SERVICE
IMPORTANT
Ne pas Réexpédier ce Produit au Magasin
Pour tout problème concernant ce produit, veuillez contacter le service des consommateurs "Haier
Customer Satisfaction Center" au 1-877-337-3639.
UNE PREUVE D’ACHAT DATEE EST REQUISE POUR BENEFICIER DE LA GARANTIE.
IMPORTANTE
No regrese este producto a la tienda
Si tiene algún problema con este producto, por favor contacte
el "Centro de Servicio al Consumidor de Haier" al 1-877-337-3639 (Válido solo en E.U.A).
NECESITA UNA PRUEBA DE COMPRA FECHADA PARA EL SERVICIO DE LA GARANTIA
Made in China
Fabriqué en Chine
Hecho en China
Haier America
1356 Broadway
New York, NY 10018
Printed in China
Issued: August-04 Part #DW-9999-11
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