TROUBLE-SHOOTING
Before calling for service, please read the following troubleshoo rst. This can save
both your time and money. The table contains common problems except those caused by
defects in workmanship or material of the refrigerator.
PROBLEMS CAUSES SOLUTIONS
Freezer operation
The compressor
does not work
Product is in defrosting
cycle.
Freezer is not plugged into a
power outlet.
Product is turned OFF.
freezer.
damaged. Turn on the power when they are
OK.
again.
The freezer runs
frequently or runs for
too long period
The indoor or outdoor
temperature is high.
po for a period of
time.
frequently or for a long
period at one time.
not tightly closed.
too low.
worn, cracked or
mismatched.
longer.
totally cool down.
start frequently. Please do not open the door
too frequently.
and there is no food or container jarring the
door.
freezer temperature is obtained. It takes 24
hours for freezer temperature.
gap of door gasket can cause a longer running
time of freezer in order to maintain desired
temperature.
Too high temperature
Too high temperature
inside product
The door is opened too
frequently or for too long
each time.
Warm air will enter the refrigerator whenever
the door is opened. Try to open the door as less
frequently as possible.
Ensure the freezer is located on level ground
and that there is no food or container
preventing the door from closing fully.
Water / moisture / frost on outside surface of the freezer
Moisture accumulates
on the freezer’s
outside surface
Damp climate.
tightly. This causes
condensation of cold air in
the freezer and the warm
air outside it.
This is normal in damp climate.
The moisture will decrease when the humidity
drops.
containers reach out of the door; close the
door tightly.
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