This service information is designed for experienced repair technicians only and is not designed for use by the general public.
It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product.
Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service
or repair the product or products dealt with in this service information by anyone else could result in serious injury or death.
When servicing, observe the original lead dress. If a short circuit is found, replace all parts
which have been overheated or damaged by the short circuit.
After servicing, see to it that all the protective devices such as insulation barriers, insulation
papers shields are properly installed.
After servicing, make the following leakage current checks to prevent the customer from
being exposed to shock hazards.
1) Leakage Current Cold Check
2) Leakage Current Hot Check
3) Prevention of Electrostatic Discharge (ESD) to Electrostatically Sensitive
1-2. Important Notice
Service Manual
Model No.: 32E2000
1-2-1. Follow the regulations and warnings
Most important thing is to list up the potential hazard or risk for the service personnel to
open the units and disassemble the units. For example, we need to describe properly how
to avoid the possibility to get electrical shock from the live power supply or charged
electrical parts (even the power is off).
This symbol indicates that high voltage is present inside.It is dangerous to make
any king of contact with any inside part of this product.
This symbol indicates that there are important operating and maintenance
instructions in the literature accompanying the appliance.
1-2-2. Be careful to the electrical shock
To prevent damage which might result in electric shock or fire, do not expose this TV set to
rain or excessive moisture. This TV must not be exposed to dripping or splashing water,
and objects filled with water, such as vases, must be placed on top or above the TV.
1-2-3. Electrostatic discharge (ESD)
Some semiconductor (solid state) devices can be damaged easily by static electricity. Such
components commonly are called Electrostatically Sensitive (ES) Devices. The following
techniques should be used to help reduce the incidence of component damage caused by
electrostatic discharge (ESD).
1-2-4. About lead free solder (PbF)
This product is manufactured using lead-free solder as a part of a movement within the
consumer products industry at large to be environmentally responsible. Lead-free solder
must be used in the servicing and repairing of this product.
1-2-5. Use the specified parts
Special parts which have purposes of fire retardant (resistors), high-quality sound
(capacitors), low noise (resistors), etc. are used.
When replacing any of components, be sure to use only manufacture's specified parts
shown in the parts list.
- 3 -
Service Manual
Model No.: 32E2000
Safety Component
Components identified by mark have special characteristics important for safety.
1-2-6 Safety Check after Repair
Confirm that the screws, parts and wiring which were removed in order to service are put in
the original positions, or whether there are the positions which are deteriorated around the
serviced places serviced or not. Check the insulation between the antenna terminal or
external metal and the AC cord plug blades. And be sure the safety of that.
General Servicing Precautions
1.Always unplug the receiver AC power cord from the AC power source before;
a. Removing or reinstalling any component, circuit board module or any other receiver
assembly.
b. Disconnecting or reconnecting any receiver electrical plug or other electrical
connection.
c. Connecting a test substitute in parallel with an electrolytic capacitor in the receiver.
CAUTION: A wrong part substitution or incorrect polarity installation of electrolytic
capacitors may result in an explosion hazard.
2.Test high voltage only by measuring it with an appropriate high voltage meter or other
voltage measuring device (DVM, FETVOM, etc) equipped with a suitable high voltage
probe.
3.Do not test high voltage by "drawing an arc".
4.Do not spray chemicals on or near this receiver or any of its assemblies.
5.Unless specified otherwise in this service manual, clean electrical contacts only by
applying the following mixture to the contacts with a pipe cleaner, cotton-tipped stick or
comparable non-abrasive applicator; 10% (by volume) Acetone and 90% (by volume)
isopropyl alcohol (90%-99% strength).
CAUTION: This is a flammable mixture. Unless other specified in this service manual,
lubrication of contacts is not required. Capacitors may result in an explosion hazard.
6.Do not defeat any plug/socket B+ voltage interlocks with which receivers covered by
this service manual might be equipped.
7.Do not apply AC power to this instrument and/or any of its electrical assemblies unless
all solid-state device heat sinks are correctly installed.
8.Always connect the test receiver ground lead to the receiver chassis ground before
connecting the test receiver positive lead. Always remove the test receiver ground lead
last. Capacitors may result in an explosion hazard.
9.Use with this receiver only the test fixtures specified in this service manual.
10. Remove the antenna terminal on TV and turn on the TV.
11. Insulation resistance between the cord plug terminals and the external exposure metal
should be more than Mohm by using the 500V insulation resistance meter.
12. If the insulation resistance is less than M ohm, the inspection repair should be required.
If you have not the 500V insulation resistance meter, use a Tester. External exposure
metal: Antenna terminal Headphone jack.
- 4 -
Service Manual
Model No.: 32E2000
Electrostatically Sensitive (ES) Devices
Some semiconductor (solid-state) devices can be damaged easily by static electricity. Such
components commonly are called Electrostatically Sensitive (ES) Devices. Examples of
typical ES devices are integrated circuits and some field-effect transistors and
semiconductor "chip" components. The following techniques should be used to help reduce
the incidence of component damage caused by static by static electricity.
1.Before handling any semiconductor component or semiconductor equipped assembly,
immediately drain off any electrostatic charge on your body by touching a known earth
ground. Alternatively, obtain and wear a commercially available discharging wrist strap
device, which should be removed to prevent potential shock reasons prior to applying
power to the unit under test.
2.After removing an electrical assembly equipped with ES devices, place the assembly
on a conductive surface such as aluminum foil, to prevent electrostatic charge buildup
or exposure of the assembly.
3.Use only a grounded-tip soldering iron to solder or unsolder ES devices.
4.Use only an anti-static type solder removal device. Some solder removal devices not
classified as “anti-static” can generate electrical charges sufficient to damage ES
devices.
5.Do not use freon-propelled chemicals. These can generate electrical charges sufficient
to damage ES devices.
6.Do not remove a replacement ES device from its protective package until immediately
before you are ready to install it.
(Most replacement ES devices are packaged with leads electrically shorted together by
conductive foam, aluminum foil or comparable conductive material).
7.Immediately before removing the protective material from the leads of a replacement
ES device, touch the protective material to the chassis or circuit assembly into which
the device will be installed.
CAUTION: Be sure no power is applied to the chassis or circuit, and observe all other
safety precautions.
8.Minimize bodily motions when handling unpackaged replacement ES devices.
(Otherwise harmless motion such as the brushing together of your clothes fabric or the
lifting of your foot from a carpeted floor can generate static electricity sufficient to damage
an ES device.)
1-2-7. Ordering Spare Parts
Please include the following informations when you order parts. (Particularly the Version
letter)
1.Model number, Serial number and Software Version
The model number and Serial number can be found on the back of each product and
the Software Version can be found at the Spare Parts List.
2.Spare Part No. and Description
You can find them in the Spare Parts List.
- 5 -
Service Manual
Model No.: 32E2000
1-2-8. Photo used in this manual
The illustration and photos used in this Manual may not base on the final design of
products, which may differ from your products in some way.
1-3. How to Read this Service Manual
Icons:
Icons are used to attract the attention of the reader to specific information. The meaning of
each icon is described in the table below:
Note:
A “note” provides information that is not indispensable, but may nevertheless be valuable
to the reader, such as tips and tricks.
Caution:
A “caution” is used when there is danger that the reader, through incorrect manipulation,
may damage equipment, data loss, get an unexpected result or has to restart (part of) a
procedure.
Warning:
A “warning” is used when there is danger of personal injury.
Reference:
A “reference” guides the reader to other places in this binder or in this manual, where he/
she will find additional information on a specific topic.
- 6 -
2. Specifications
Model32E2000
9:61oitaR tcepsA
Response Time (ms)8
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Service Manual
Model No.: 32E2000
hcni 5.13eziS neercS
867 x 6631noituloseR
°871 :V °871:HweiV fo elgnA
OSD Language
Video/Audio System
Dimensions with Stand (W x H x D)22.82X18.39X7.12 Ib
Dimensions w/o Stand (W x H x D)22.82X16.83X2.72 Ib
Weight with Stand9.79 Ib
Weight without Stand9.71 Ib
Wall Mount Pattern (H x V)200 x 100 mm
Wall Mount Screw TypeM6 x 8mm
Power Consumption50 W
English/French/Spanish
ATSC/NTSC/M/MTS
W1<ybdnatS
~60HZV021rewoP sniaM
8
- 7 -
8
W + WrewoP oiduA
Service Manual
Model No.: 32E2000
3. Location of Controls and Components
3-1 Component Location
1
2
3
6
4
7
No.Component
1
2
3
4
5
6
7
LED Panel
System Main Board
Power cord
Left and Right Speakers
Panel T-Con Board
Keypad Board
IR LED Board
5
3-2 Main Board
- 8 -
Service Manual
Model No.: 32E2000
3-2-1 Function Description
Process signal which incept from exterior equipment then translate into signal that panel
can display.
3-2-2 Connector Definition
- 9 -
Service Manual
Model No.: 32E2000
- 10 -
Service Manual
Model No.:32E2000
- 11 -
Service Manual
Model No.: 32E2000
4. Disassembly Procedures
1.Remove the screws securing the back cover. Torque: 3.8 ± 0.53 kgf-cm.
- 12 -
Service Manual
Model No.: 32E2000
2.Detach the back cover from left to right and remove it from the unit.
3.Remove all tapes on the cables.
- 13 -
Service Manual
Model No.:32E2000
4.Disconnect the cables and remove them from the unit.
5.Remove the screws securing the main board, Speaker、side I/O cover and bottom
I/O cover, then remove them from the unit. Torque: 3.8±0.3 kgf-cm.
- 14 -
Service Manual
Model No.: 32E2000
6.Delete the speaker stents and press keypad remote control board screw
Torque: 3.8±0.3 kgf-cm.
7.Disconnect your screen line and conductive cloth.
- 15 -
Service Manual
Model No.: 32E2000
8.Remove the screw and conductive cloth.
9 . Remove the panel from the front bezel.
- 16 -
5. Accessories
Remote Control/2 x AAA BatteriesUser Manual
INPUT
USBCC
5
89
0
MUTE
MENU
OK
3
6
RECALL
EXIT
WIDE
PICTURE
FAVORITE
12
4
7
VOLCH
BACK DISPLAY
SAP SLEEP
AUDIO
CH.LIST
Service Manual
Model No.: 32E2000
)lanoitpo(draCytnarraW
- 17 -
Service Manual
Model No.: 32E2000
6. Installation Instructions
- 18 -
Service Manual
Model No.: 32E2000
- 19 -
Service Manual
Model No.: 32E2000
- 20 -
Connecting AV Equipment
Using HDMI Cable (best)
Service Manual
Model No.: 32E2000
Note
•An HDMI cable carries both video and audio. You do not need to use any audio cables.
Using Component Cable (better)
COMPONENT OUT
YP
B
P
LR
R
- 21 -
Service Manual
Model No.: 32E2000
Using Composite Cable (good)
COMPOSITE OUT
VIDEO
LR
Note
•The component and composite audio and Y jack are shared. You can only connect one component or
composite device at a time.
• When connecting a composite video source, connect the yellow video wire to the Y (green) jack.
Connecting A Digital Audio Device
- 22 -
Connecting Headphones
Note
•When headphones are inserted, the TV speakers will be muted.
STEP 1:Make sure that the .bin file has been put under the root directory of USB
removable device.
STEP 2:
switched off ,re-power on .If the LED light turns out to be red alternating with
green ,it means the upgrading is on process .
The blinks goes to be slowly, when the burning flash has finished, it will to be the
success light.
1.1.1 Upgrading
The red light and the green light switch slowly, for one second once.
Red…green…red…green…
1.1.2 Upgrade successful
The light turns to be red for twice quickly, and the mains green for half second.
Red…red…green……red…red…green……
1.1.3 Failed
The red light and the green light switch quickly, for five times per second.
Red…green…Red…green…Red…green…Red…green…Red…green…
STEP 3:
could be finished.
Link the USB device to the TV mainboard , make sure the current is
Disconnect to the power and the connect to the power, then the upgrading
1.2 Factory Seng Upgrading
STEP 1:Make sure that the .bin le has been put under the root directory of USB
removable device.
STEP 2:
remote control to enter the factory seng.
STEP 3:
the picture 1.1:
STEP 4:
light turns out to be red alterna with green represents the upgrading has begun.
when the burning flash has ed, LED the red green alternang ashing light
slowly and the menu prompts to disconnect the power, as shown in re 1.3.
Link the USB device to the TV mainboard, press <MENU>+1147 of the
Search for the ‘Soware Upgrade(USB)’ item by the remote control ,just like
Picture 1.1
Enter the upgrading menu and chose ‘Yes’, as shown in re 1.2. The LED
- 43 -
Service Manual
Model No.:32E200
9-3 Software Update
Picture 1.2
Software Update (USB)
Picture
STEP 5:Disconnect to the power and connect to the power, the upgrading could be
ed.
1.3
9-4 Hotel Mode
Hotel mode allows user to set certain default settings, limit access to certain controls and
adjustments so that settings cannot be altered by other people. See “Hotel Mode” on page
40 for more information.
- 44-
Service Manual
Model No.: 32E2000
10. Troubleshooting
10-1 Simple Check
Please make these simple checks before calling service. These tips may save you time and money since
charges for receiver installation and adjustments of customer controls are not covered under your
warranty.
wolloF ot snoitcA dna kcehC ot smetIsmotpmyS
No power• Check if the TV’s AC power cord is plugged into a working power
outlet.
• Unplug the TV, and wait 60 seconds. Then reinsert plug into the
working power outlet and turn on the TV again.
No picture• Make sure correct input source is selected.
• Check antenna connection on the back of the TV to see if it is
properly connected.
• Possible broadcast station trouble. Try another channel.
• Adjust the picture contrast and brightness settings.
Good picture but no sound
Good sound but poor color• Adjust the contrast, color and brightness settings.
Poor picture• Poor picture quality may occur when an activated S-VHS camera or
Snowy picture and noise• Check the antenna connection.
TV not responding to remote
control
TV not working• Disconnect the TV from the power supply for 10 seconds, then
No le displayed in USB
mode
• Increase the volume level by pressing + button on the remote
control or VOL+ button on TV side control panel.
• Press button on the remote control to ensure mute is o.
camcorder is connected to your TV and the other peripheral at the
same time. Switch o one of the peripherals.
• Check whether the batteries are working. Replace if necessary.
• Make sure the remote control batteries are installed correctly.
• You can still use the control buttons on the side of your TV.
reconnect the TV. If the problem persists, contact authorised service
personnel for technical assistance.
• Make sure you select correct media type.
• Make sure the stored les are in supported format.
- 45 -
Service Manual
Model No.: 32E2000
10-2-1 AC/DC Power Board Diagram
AC
input
EMI
filter
Rectifie
19V/24V/
32V/50V
output
AC/DC
Power convertor
Output
Output
Feed
LED driver
BL_ON
PWM_REF
PWM_DIM
filter
filter
back
10-2-2 AC/DC Power Supply Trouble
19V/24V/
32V/50V
output
12V
output
power amplifier
The main IC、
Screen voltage
and so on
LED
、
Go to
check
Main
board
function
Check the rectifier
Non output, IR indicator light slake
Y
Check if 12V、19V(24V/
32V/50V) output normal
N
Check if FB1 Open
N
Check EMI open or L N short
N
N
Check if EB1 voltage
about √2Vac
Y
Check if UB101 PIN5
voltage is about 15V
Y
Check if output short
N
Check the power
components
damage or not
Y
Check if RB101,
RB102 open
Change
UB101
Change short
components
N
YY
Y
Change damage
Change damaged
components
resistors
- 46 -
10-2-3 LED driver Trouble
IR indicator light
up but backlight slake
Service Manual
Model No.: 32E2000
Correct
the LED
cable
Check if LED
output
short/open
Y
Remove
short/open
status
Y
Y
Check if LED output cable
is connect correction
N
Check PWM_DIM&PWM_REF&
BL_ON Control signal
Y
check is part of
the brightness is
in dim status
check is all of
the brightness is
in dim status
N
Check if UB801/UB802
PIN1 voltage is about 12V
Y
Check QB801/DB801
damage or not
Y
Change
QB801/DB801
10-2-4 DC/DC Power Supply Trouble
N
Y
Increase
brightness/check
if Sampling
resistor is right
N
Change
UB801/UB802
Check
Main
board
function
Check Pin2 of CNB2 for 12V
N
Check if the power
board is OK?
N
Repair the power board.
Repair the abnormal circuit :
1.5V_STB—check U2
2. 3V3_STB—check UL1
3.1.15V_STB–- check UD1
and peripheral components
Repair the abnormal circuit :
1. 5V_M—check power supply ,and
QM32 circuit
2. 1V8_DDR–- check UL2
Y
Check power on the TV board.
Check U2 for 5V_STB , UL1 for
3V3_STB and UD1 for 1.15V_STB
N
Power on , check CM32 for
5V_M,UL2 for 1.8V_DDR
N
Y
Y
Y
OK
- 47 -
Service Manual
Model No.: 32E2000
10-3-1 Display Trouble (blurred screen )
blurred screen
Check if the cable is correct
and connected tightly
N
Y
Change the cable
for panel
Change panel
Repair this circuit
N
N
Check if the panel is OK
Check if the output circuit from
to the jack is normal
U1(MSD3393) damage
10-3-2 Display Trouble (white screen )
White screen
Y
U1(MSD3393)
Y
Software error or
Check if the voltage of panel power
supply is normal(depend on panel)
Check the circuit of QM1
Change U1(MSD3393)
N
N
- 48 -
Y
Check output signal
from U1(MSD3393)
Change the panel
or the cable to panel
Y
10-3-3 Display Trouble (black screen)
Black screen
Check if BL_ON state is normal
Service Manual
Model No.: 32E2000
Check if the control circuit
between BL_ON and
N
Repair the circuit
BL_EN is normal ?
Change U1(MSD3393)
N
Y
Y
Check if the control circuit
between ADJ and
PWM/ADJ is normal ?
N
Repair the power supply
Y
Check if the power supply
for inverter is normal?
Check the inverter board
- 49 -
Service Manual
Model No.: 32E2000
10-4-1 Audio Trouble
No sound
Check the AMP power
N
Check the power supply circuit
Check the control circuit
Check the circuit from U1
to AMP
Check the circuit between output jack
and AMP chip, Change AMP chip
Y
Check if PIN1 of the AMP chip
voltage is normal
N
Y
Check the input signal
N
Y
Check the output signal
N
Check the circuit from AMP to the jack
Y
- 50 -
10-5-1 Function Trouble (TV video)
TV can’t search any
channel/no picture
Check input RF signal
N
Check the RF source
N
Check power supply circuit
N
Check IIC circuitCheck IFP/IFN output signal
N
Check tuner and
peripheral components
10-5-2 Function Trouble (PC)
Y
Check tuner power
Check if IIC work
Check the circuit from
tuner to U1(MSD3393)
Service Manual
Model No.: 32E2000
Y
Y
Y
PC mode
Picture is not
in center
Do “auto adjust”
process
Missing color,
deflection color
Check if the R.G.B
input signal of U1
Y
Do “reset” process
on the menu
is normal
Check the circuit of
N
R.G.B input
Do “reset” process
on the menu or
the input mode
can’t be supported
Picture
dithering
Check if the signal of
V-sync,H-sync is OK
Y
Check the circuit
of VS.HS
No signal
N
Check the circuit
of VS.HS
10-5-1 Function Trouble (HDMI、YPbPr 、CVBS )
HDMI , YPbPr , CVBS
Check the signal at the jack
Check the external source
Check the circuit from jack to
U1(MSD3393)
N
- 51 -
YN
Check the signal on the
Corresponding of U1
Y
Change U1(MSD3393)
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