GW Security GW-NVR3208E, GW-NVR3216E, GW-NVR2208E-8P, GW-NVR3216E-16P, GW-NVR3232E-8S User Manual

Network Video Recorder User Manual

Welcome, and thank you for purchasing your GW Security product.
This user manual is a reference tool for installing and operating your NVR. Please read this
manual before installation and operation to ensure an optimal experience with your NVR.

Contents

1. Features and Safety 3

1.1 Features 3

1.2 Safeguards and Warnings 3

1.2.1 Packing List 3

2. Product Appearance 4

3. Device Installation 4

3.1 NVR Connections Diagram 4

3.2 Installing a HDD 5

4. Basic Operation 6

4.1 Powering On and Shutting Down the NVR 6

4.2 Start-up Wizard 6

4.3 Mouse Operation 7

4.4 Virtual Keyboard 7

4.5 Navigation Bar 7

5. The Main Menu 8

5.1 Main Menu Flowchart 9

5.2 Data Inquiry 10

5.2.1 Time Inquiry 10

5.2.1.1 Intel Play 10

5.2.2 Data Manager 12

5.3 Backup 13

5.3.1 Quick Backup and Manual Backup 13

5.3.2 Schedule Backup 14

5.4 Record 14

5.4.1 Recording Parameters 14

5.4.2 Manual Recording 16

5.4.3 Scheduled Recording 16

5.5 Alarm Settings 17

5.5.1 Motion Detection 17

5.5.2 Alarm Output 18

5.5.3 Other Alarms 18

5.6 IPC Management 19

5.6.1 Adding IP Cameras 19

5.6.1.1 Adding via Manual Add 20

5.6.1.2 Adding via the “Plus” Icon 20

Official Website: www.gwsecurityusa.com
Email: [e-mail]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]

5.6.1.3 Adding via Smart Access 20

5.6.2 Removing IP Cameras 20

5.6.3 Other Options 20

5.7 Settings Management 21

5.7.1 General Settings 21

5.7.2 Time Settings 22

5.7.2.1 Daylight Saving Time (DST) 22

5.7.2.2 NTP Settings (Internet Time) 23

5.7.3 Output 23

5.7.3.1 Channel Settings 23

5.7.3.2 Display Sequence 24

5.7.3.3 Output Mode 25

5.7.4 Network Sub-menu 25

5.7.4.1 Network Settings 26

5.7.4.2 DDNS Settings 26

5.7.4.3 PPPOE Settings 27

5.7.4.4 Email Settings 28

5.7.4.5 Advanced Settings 28

5.7.4.6 Cloud Service 29

5.7.4.7 Network Bridge 29

5.8 HDD Manager 30

5.8.1 Basic Information 30

5.8.2 HDD Group 31

5.8.3 Storage Settings 31

5.8.4 SMART 32

5.9 System Information 32

5.9.1 Device Information 32

5.9.2 Channel Status 33

5.9.3 Alarm Status 33

5.9.4 Online Status 33

5.9.5 Log Inquiry 33

5.10 System Maintenance 33

5.10.1 Quick Settings 33

5.10.2 Account Maintenance 33

5.10.3 Reset to Default 33

5.10.4 Upgrade 34

5.10.4.1 Upgrade via FTP 34

5.10.4.2 Upgrade via USB 34

5.10.4.3 Upgrade via Web Browser 34

5.10.5 Schedule Restart 34

5.10.6 System Shutdown 34

6. NVR Remote Access 35

6.1 Remote Access via LAN 35

6.2 Remote Access via WAN 35

7. Specifications 36

Official Website: www.gwsecurityusa.com
Email: [e-mail]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]

Item

Quantity

DVR/NVR

1x

Power Adapter

1x

NVR Quick Guide

1x

NVR Manual

1x

Software CD

1x

USB Mouse

1x

IR Remote Control (Optional)

1x

1. Features and Safety

1.1 Features

The GW SMART Series NVR is a high performance network video recorder. The NVR supports local preview, multi-window
display, local recording storage, mouse shortcut menu operations, remote management and control functions.

1.2 Safeguards and Warnings

1. Electrical Safety
Installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electric shock caused by improper handling or installation.

2. Handling
Avoid heavy stress, violent vibrations, and moisture during transportation, storage, or installation.

3. Warnings
Keep upright and handle with care.
Do not apply power to the NVR before completing the installation.
Do not place objects on the NVR.
Do not use near water; do not use the device with wet hands.
Do not remove any cable connectors while the device is powered on.
Do not open the NVR’s case while the power is on.

4. Qualified Technician
All examination and repair work should be done by qualified service technicians.
We are not liable for any problems caused by unauthorized modifications or attempted repairs.

5. Operating Environment
The NVR should be installed in a cool, dry place away from direct sunlight, flammable materials, explosive substances, etc.
Required temperature: 50°F ~ 122°F
Required humidity: 15% ~ 85%

6. Accessories
Before installing, check the package to ensure all the accessories are included. Contact our office immediately if something is
broken or missing from your package. Be sure to only use accessories recommended by the manufacturer.

1.2.1 Packing List

Official Website: www.gwsecurityusa.com
Email: [e-mail]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]

2. Product Appearance

(GW2208E-P shown)

3. Device Installation

3.1 NVR Connections Diagram

Follow the pictures below when connecting cables and components.

Official Website: www.gwsecurityusa.com
Email: [e-mail]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]

(GW2208E-P shown)

3.2 Installing a HDD

Open the front panel as pictured.

(GW3208E shown)

Install the HDD into the HDD placement bracket.

Step 1: Open the HDD bracket by unlatching the metal clip on back of the bracket. Place the bracket around the HDD and
ensure the SATA port connectors are aligned with the opening in the bracket and not covered.
Step 2: Close the metal clip to secure the HDD in the bracket.
Step3: Insert the HDD into the NVR and close the front panel as shown below.

Official Website: www.gwsecurityusa.com
Email: [e-mail]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]

4. Basic Operation

4.1 Powering On and Shutting Down the NVR

To power on the NVR, flip the power switch located on the rear of the unit after connecting the power cable, monitor, mouse,
and installing the HDD.

(GW2208E-P shown)
To shut down the NVR, press the Shutdown button on the front of the unit, or by right clicking and selecting [Shutdown] from
the menu in the NVR interface. After the NVR has shut down, the unit can be safely disconnected from the power supply.

4.2 Start-up Wizard

Official Website: www.gwsecurityusa.com
Email: [e-mail]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]

Mouse Part

Action

Command

Left Mouse Button

Single Click

In Preview: Select current screen and display context menu.
In Menu: Select/Confirm

Double Click

In Preview or Playback: Switch between single and multi-screen display.
In Data Inquiry or Backup: Play a selected segment of video.
Display calendar when inputting date.

Click and Drag

Select motion sensitive areas.
Adjust brightness, contrast, and saturation.
Select the digital zoom range.

Right Mouse Button

Single Click

In Preview: Show the pop-up menu.
In Menu: Exit the current menu, go back to the previous menu layer.

Scroll Wheel

Scroll Up

In Selection Box: Scroll up through options.
In Scrollbar: Scroll up the page.

Scroll Down

In Selection Box: Scroll down through options.
In Scrollbar: Scroll down the page.

4.3 Mouse Operation

The NVR interface is operated by a mouse after connecting one to the unit’s USB port.

4.4 Virtual Keyboard

Whenever text needs to be input into a field in the NVR interface a virtual keyboard will be displayed. The virtual keyboard can
be utilized through the mouse.

4.5 Navigation Bar

The Navigation Bar is displayed at the bottom of the screen in the NVR interface. It allows for access to [Main Menu] and quick
access to other common functions. It also displays used HDD space and the current time.

Left click to access the [Main Menu]

& Left click to Log in and out of the administrator account.

● Default username: admin

● Default password: 888888

● After three failed login attempts the interface will automatically lockout for 20 seconds.

● It is highly recommended that you change the default password after initial login.

Official Website: www.gwsecurityusa.com
Email: [e-mail]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT

Tel: [phone]

Left click for quick access to the alarm status interface.

Left click for quick access to network diagnosis and repair.

Left click to adjust the live view screen.

& Left click to adjust the channel layout.

Left click to show or hide the Navigation Bar.

Left click for playback of the last five minutes.

Left click for quick access to the cloud services interface.

5. The Main Menu

After logging in, the [Main Menu] can be access either by left clicking the icon on the Navigation Bar, or right clicking the
live view and selecting [Main Menu] from the pop-up menu. The [Main Menu] will appear as below.

Official Website: www.gwsecurityusa.com
Email: [e-mail]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]

5.1 Main Menu Flowchart

Flowchart Part 1:

Flowchart Part 2:

Flowchart Part 3:

(Note: Different models may have slightly different menu options. This chart is from the 22XX series.)

Official Website: www.gwsecurityusa.com
Email: [e-mail]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]

5.2 Data Inquiry

Go to [Main Menu] → [Data Inquiry]

5.2.1 Time Inquiry

In the [Data Inquiry] interface, left click on the Time Inquiry tab. By moving the mouse cursor onto any point of a channel
timeline that has data you can preview a recording of that particular time.

Note: 2224E & 2424E do not currently support this function.
Left click on the graphical interface, enter a specific starting time in the Starting Time box, then click Play to start playing the
video. Alternatively, double left click the graphical interface to start playing the video. The white vertical line marks the start
point.
To enlarge the video when playing, simply move the cursor onto the timeline, and then left click on the enlarge icon once to
enlarge the video display. To restore normal view, move the cursor to the timeline and left click the minimize icon.
A dark gray square on the calendar means that there are video files on that date. A light gray square indicates that than there
are no video files of that date. The light blue square indicates the selected date on the calendar.
A green square indicates a manual recording, a blue square indicates a scheduled recording, a yellow square indicates a
motion-detection recording, and a red square indicates an alarm recording.
The graphical interface will display video storage information for up to 16 channels. To view information for additional channels
left click on the icon for the last page or the next page to check the status of the video files of other channels.

5.2.1.1 Intel Play

Note: GW22XXE/EP Series does not support this function.
With Intelligent Playback you can select a zone of a channel’s display for playback. It will then search that zone for all motion
that was detected and quickly play it back.

Official Website: www.gwsecurityusa.com
Email: [e-mail]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]

Left click Intel Play, choose a channel, and confirm.

Left click and drag to select a zone for playback and then left click the icon.

Official Website: www.gwsecurityusa.com
Email: [e-mail]
Business Hours: Mon-Fri 9am to 5:30pm PST/PDT
Tel: [phone]