Guest Internet GIS-K1+, GIS-K3, GIS-R6+, GIS-R8, GIS-R10 User Manual

...

Advanced Hotspot Gateway Products

WiFi Hotspots made easy so you can provide a better Internet service for your guests and visitors

A Guide to the Operation of Guest Internet Hotspot Gateway Products

Revision 2.3 Software

Manual Revision 2.3.7

Guest Internet Solutions is a business unit of Fire4 Systems Inc., a Florida Corporation. Copyright © Fire4 Systems Inc., 201 3. All rights reserved. Fire4, Guest Internet, and the respective logos are registered marks of Fire4 Systems Inc. All other registered marks, trademarks, service marks and logos are

the property of their respective holders. Information here is subject to change without notice.

FCC STATEMENT

Class A Digital Device

This equipment complies with Part 15 of the FCC rules. Operation is subject to the following conditions.

1. The device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

Federal Communications Commission Notice

This equipment complies with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference.

The equipment can radiate radio frequency energy. If not installed and used in accordance with the instructions in this manual, it may cause harmful interference to radio, television or telecommunications reception, which can be determined by turning the equipment off and on. The user is encouraged to try and correct the interference by one or more of the following measures.



Reorient or relocate the receiving antenna



Increase the distance between the equipment and the receiver



Power the equipment via a different electrical circuit from that which the receiver is connected



Consult the dealer who installed the equipment, or an experienced radio frequency technician

Modifications

The FCC requires that no changes or modifications may be made to this device that are not expressly approved by FIRE4 Systems Inc, and Guest Internet Solutions. Any unauthorized changes may void the users authority to operate the equipment.

Contents

Introduction

Provide a Public Internet Hotspot Service for your Guests and Visitors

Principal features of Guest Internet Gateway Products

Choose to Provide Unlimited Internet Access or Controlled Internet Access

Features of Controlled Guest Internet Access

Your Guest Internet Gateway Product Contents

Characteristics of the GIS-K1+ Gateway Product

Characteristics of the GIS-K3 Gateway Product

Characteristics of the GIS-R3 Gateway Product

Characteristics of the GIS-R5+ Gateway Product

Characteristics of the GIS-R6+ Gateway Product

Characteristics of the GIS-R8 Gateway Product

Characteristics of the GIS-R10 Gateway Product

Characteristics of the GIS-R20 Gateway Product

Characteristics of the GIS-TP1 Ticket Printer Product

Discontinued products

Installation of Guest Internet Gateway Products

Powering the Gateway Products

Switching the Gateway Product on for the First Time

Installing the Gateway product in the Computer Network

Connecting Your Computer Browser to the Guest Internet Product

The Quick Start Wizard: Get Your Gateway Working Quickly

The Quick Start Wizard: Check the Internet Connection

The Quick Start Wizard: Set the Time Zone and Password

The Quick Start Wizard: Enter Your Business Information for the Login Page

The Quick Start Wizard: Select Disclaimer or Code Access

The Quick Start Wizard: Completing the process

Operating the Guest Internet Gateway Unit

Using Advanced Functions to Access Additional Fe atures

Status Functions: System Information

Status Functions: Connected Users

Status Functions: Usage Reports

Status Functions: Billing Reports

Management Functions: Manage Codes

Management Functions: Hotspot Availability

Management Functions: Change Password

Management Functions: Reboot System

Advanced Settings: Login Settings

Advanced Settings: Login Messages

Advanced Settings: Credit Card /PayPal

Advanced Settings: Edit Disclaimer

Advanced Settings: Time Zone

Advanced Settings: Email Settings

Advanced Settings: Content Filter

Advanced Settings: Dynamic DNS

Advanced Settings: Bandwidth Control

Advanced Settings: Network Interfaces

Advanced Settings: Wireless Settings: for the GIS-K1+/K3 product only

Advanced Settings: WAN Settings: GIS-R10 to GIS-R20 only

Advanced Settings: LAN Settings: GIS-R10 to GIS-R20 only

Advanced Settings: Firewall

Advanced Settings: Port Forwarding

Advanced Settings: Monitoring / Alerting

Advanced Settings: Hostname

Advanced Settings: Allowed IP List

Advanced Settings: Allowed MAC List

Advanced Settings: Blocked MAC List

Advanced Settings: Ticket Printer Setup

Advanced Settings: Upgrade Firmware

Advanced Settings: Backup and Restore

Reset the Product Configuration to Factory Defaults

Programmers Reference: Access Code Request API for PoS/PMS Systems

Linux Distribution

Introduction

You are planning to use a Guest Internet gateway to provide a WiFi hotspot Internet service for people that frequent your business. First be aware of an issue with wireless routers that will prevent your WiFi hotspot working if the wireless router is not configured correctly. Please avoid using wireless routers unless you are familiar with configuring them as bridge mode access points. Note also that wireless routers intended for residential use have limited range and you will have much better wireless coverage by installing a commercial grade high power access point.

Our customers requested the new features included with this firmware release (listed below). We work very hard to ensure that our customers get the product features that they need. We always value feedback from our customers regarding new features that they would like to have in future versions. If you have a request for a new feature then please contact us at: info@guest-internet.com with your suggestions.

AVOID USING WIRELESS ROUTERS WITH GUEST INTERNET GATEWAYS

All GIS gateway products authenticate users by issuing an IP address to each user, and recording the MAC address of each users computer. The GIS gateway requires a wireless access point to be connected for WiFi access. If a wireless router is used to c onnect users then the login and authentication process will become intermittent. DO NOT use a wireless router such as the Linksys WRT-54G unless you are familiar with NAT’ing devices and how to disable the NAT’ing service. A wireless router, such as the Linksys WRT-54G, can be used if (a) the WAN port of the router is left disconnected, and (b) the router DHCP service is disabled.

Always install the GIS gateway together with a wireless access point configured in bridge mode (default mode) to the GIS gate way LAN port. We recommend that you use high power, long range commercial grade access points with GIS gateway products, such as those manufactured by Engenius and Ubiquiti.

Wireless routers intended for residential use have a limited range and area of coverage due to low RF power output. Wireless routers are generally not suitable for a hotel or restaurant wireless Hotspot installation.

UPGRADING EARLIER FIRMWARE

Upgrades are always free:

Guest Internet products can be upgraded to the latest firmware specification free of charge. Please see our website support page to request a firmware update. Install the upgrade file using the firmware upgrade feature in the menu. When the upgrade has been initiated leave the unit powered up for 10 minutes before using it or powering it down. This time is required to store the new firmware in the processor memory.

NEW GATEWAY FEATURES

Data collection on login

The user login process will have user response fields that can optionally be included in the login process. On completion of the login process the user responses are sent via email to the hotspot operator.

GIS-R10/R20 monitoring

The device table has been increased to 100 entries

GIS-R10 / R20 port forwarding

The forwarding rules table has been increased to 100 entries

Ticket printer

All GIS gateway products can be used with the Guest Internet ticket printer (GIS-TP1) that will print access codes on demand using any tablet computer.

FUTURE GATEWAY FEATURES

Global Management:

The gateway firmware can be upgraded to become a managed node in the Guest Internet 2tier server based management and accounting system. Guest Internet will offer a server that includes: central management of devices and groups of devices, central failure monitoring of devices, comprehensive reporting that includes usage and billing for both devices and groups, global access codes, and credit card reporting. The management system is suitable for a multidevice, multi-site network and there are no restrictions on the number of managed devices.

1: Provide a Public Internet Hotspot Service for your Guests and Visitors

Many restaurants, bars, hotels and motels offer free wireless Internet for guests, or charge guests for the Internet service. Guests and travelers make reservations based on Internet availability because they have gadgets that use wireless Internet: iPhones®, iPod Touch®, laptop computers, and Blackberries®

Our products provide an easy and economical solution for any restaurant or lodging business that wants to begin offering Internet for guests, or wants to upgrade an existing system.

Restaurant and lodging businesses that already provide Internet for guests can install our products to improve their Internet service quality and increase returns.

 Our low cost products are tough, reliable and very simple to install and can be

used in many different applications

 You can brand your Internet service with our easy to use wizard  Use your guest Internet service to advertise your special offers and promote your

website

 You can control Internet access to prevent guests abusing the service  Choose to provide free Internet or charge guests for your Internet service

Many locations can benefit by providing Internet services to the public. Business benefits include improved sales, more returns, and more walk-in customers.

 Restaurant  Coffee bar  Public library  Truck stop  Motel  RV park  Visitor center  Public park  University  Student dorms  Marina  Fashion show  Bus station  Trade show  Event reception  Fashion show

 Train station  Music concert  Theater  Golf club  Casino  Sports club  Gymnasium  Bookstore  Beach kiosk  Hospital  Airport  Shopping mall  Hotel  Resort  Multi-tenant condo  Church

Internet access can be offered for free or can be charged for by selling access codes. Advertising can also generate revenue for both free and charged Internet access. Free controlled access can be provided where authorized customers are provided with access codes. The duration of access codes is selected when they are generated.

Guest Internet gateway products are very robust and reliable as they are manufactured to commercial grade standards. Wireless access points can be connected to the gateway to provide WiFi wireless Internet. Any type of WiFi enabled device can receive the signal:

including PC laptops, MAC computers, netbook computers, iPhones™, and Blackberries™.

Guest Internet products have a ‘login page’ that requires the user to agree to the terms

and conditions, and possibly pay a fee for an access code. The business owner decides if Internet will be free or if guests will pay for the service.

The login page is very important for the business providing the Internet service as it has several essential features:

 Brand the Internet service  Provide the business contact information for guests  Encourage the guest to go to the business Web site  Guests must agree to a disclaimer, so the business avoids liability  Advertise products or services provided by the business  Control who uses the Internet with access codes  Charge for Internet access by selling access codes

This manual explains how to install a Guest Internet gateway product and create a custom login page ready for guests to access the Internet. The only decision you have to make is if you will provide free Internet or charge for the service.

Two login page examples are shown below. The first is an example of unlimited access where the user has to click on a button agreeing to the terms and conditions. The second example shows controlled access: the user has to enter an access code that has been generated using the code management admin page

user has to accept the

terms and conditions

addition to accepting the

terms and conditions, the

user has to enter an

access code provided by

the business owner

2: Principal features of Guest Internet Gateway Products

When any business provides an Internet service for guests, visitors and customers, it is very important to prevent abuse of the services, otherwise bad things can happen;

People are using your Internet service without your consent.

A free service can become a headache if users start complaining about the poor performance of the Internet service.

Users start surfing inappropriate website in public areas.

The DSL or Cable service provider can threaten to disconnect the service because users are sharing illegal files.

A free service starts costing the business a significant amount of money as use is far greater than expected

The Hotspot gateway give you control of the Internet service that you provide for your guests, visitors and customers. You can prevent unauthorized use, and prevent any authorized user abusing the service.

The Hotspot gateway is installed in your network between the wireless access point, and the DSL or Cable router. See the diagram below. All communications between your users and the Internet flows through the Hotspot Gateway. The gateway allows Internet access for authorized users, and blocks people not authorized. The gateway also controls how users access the Internet. You choose how your users will access the internet by choosing to set the features described in this manual.

The gateway is very easy to setup and use. A setup Wizard will be displayed on your computer the first time that you connect your computer to the gateway. Simply follow the steps described in the Quick Start Guide that is shipped with the product.

Connecting the Hotspot

Gateway

Choosing the Right Hotspot

Gateway

Guest Internet manufactures a range of Hotspot gateways that provide different levels of performance and features. The gateway performance is specified as the number of users that can use the Hotspot simultaneously. This is called the maximum number of concurrent users. The maximum number of concurrent users can only be reached when the Internet connection has a minimum speed. The maximum number of concurrent users is also reduced when several users are downloading large files such as video or music files. The following summary (next page) lists the Guest Internet products, and the parameters for each product.

Internet

DSL/ Cable

Wireless access points

Hotspot Gateway

InternetInternet

DSL/ Cable

Wireless access points

Hotspot Gateway

The login page is the most important feature of the Hotspot gateway. All Guest Internet gateways provide three levels of login page customization;

Twelve pre-prepared login pages are contained in the gateway, choose one of the twelve login pages when answering the setup Wizard questions.

Any photo or design background can be uploaded in a JPG format and displayed as part of your login page. Combine a photo of your business and include your logo using Photoshop® to create a custom login page.

Design and program your login page using HTML. This procedure takes longer but gives the best results. Create a login page that looks like your website and then create a ‘Walled Garden’ to make sure that your users are familiar with your website.

Disclaimer Text and Editor

When any user connects to the Internet they have to click a button and agree to the terms and conditions of use. This is very important and protects the service provider from possible legal action at a later date.

A standard disclaimer text is installed that is appropriate for US laws. A disclaimer editor permits the text to be modified so that additional requirements can be added, or the text can be translated to a different language.

Access Codes

The login page can be setup so that the user only has to click on a button to agree with the terms and conditions, however there is no control over who can access the Internet.

Alternatively the gateway can be setup in the controlled access mode. Users can be authorized to access the Internet by generating access codes and giving one to each user. Access codes can have a time duration from 30 minutes to 180 days and can also be unlimited. An access code can also be terminated at any time.

Access codes ensure that only authorized users get access to the Internet.

Reports of Usage

The Hotspot use can be monitored at all times by checking the usage report. This report shows the number of users connected (obtained IP addresses) and authenticated (entered a valid access code). The MAC address of each user is shown and the bytes each user has transferred has shown. Any users abusing the Hotspot service can be easily seen. A check box is provided to include the users MAC address in the blocked MAC list, thereby preventing the user accessing the Internet.

Timer/Calendar for

Availability

Many Hotspots are available 24x7 in businesses such as hotels. However the Hotspot in a dental office should only be available during business hours e.g. 9AM to 5PM). A 7-day timer /calendar is provided to set availability of the Hotspot in 1 hour increments. Outside the time that the Hotspot is activated the user will get a login screen with the message ‘Hotspot not available’.

Content Filter

The content filter blocks access to websites that are not suitable for a public environment. Content filtering services are provided by OpenDNS who have a basic free service and a range of paid services when advanced content filtering rules are required.

Bandwidth Control

All gateway products provide an overall bandwidth control where download and upload speeds are set independently. In addition each access code can have a download and upload speed associated that will override the overall bandwidth setting.

This feature enables tiered use of the Hotspot. A basic free low speed service can be provided, and augmented with a paid service where the bandwidth is much higher. Typical applications for such a service are student accommodation and motels.

Firewall

GIS gateway products include a firewall that stops users on the public network (DMZ) accessing computers in the business network behind the gateway. This feature permits the public network and business network to share one DSL or Cable circuit.

The GIS-K2 also includes a second firewall that protects business computers (such as PoS terminals) from access via the Internet.

Remote Management

All gateway products can be managed from a remote location, provided that the network DSL or Cable service has a fixed IP, and that the DSL/Cable router has a port forwarding

feature to provide access to the Hotspot gateway.

In the case where the DSL or Cable service has a dynamic IP allocation the Hotspot gateway can be accessed remotely using the DynDNS service. The Hotspot gateway has a DynDNS agent installed to permit the network IP address to be located via the DynDNS server. A free test account is provided by DynDNS, and the monthly account fee is very low.

Remote access to Wireless

Devices via Port

Forwarding

The Hotspot gateway port-forwarding feature allows access to devices from outside the network (wireless access points) that are connected in the public network (gateway LAN ports). This feature can be used in conjunction with the monitoring and alerting feature to provide complete remote management and support for the Hotspot network.

Monitoring and Alerting

It is very important that a Hotspot operator find out that a wireless network has problems before the users do to avoid stressful calls and complaints. All our Hotspot gateways can monitor LAN attached devices, such as wireless access points, for failure. The failure warning is sent out via email to the owner or operator of the network. The installer can use an existing email SMTP service to send the message. In many cases however the network provider who offers the email service is not the one that the gateway is connected to.

All our gateway products have an agent for the STMP2go service that permits an email to be sent out from any network. The SMTP2go service has a very low monthly charge and the benefits of this service far outweigh the small cost.

Allowed and Blocked IP

and MAC Addresses

When any computer connected to the public network must access the Internet without requiring the login page then the device MAC address is included in the MAC bypass table.

Web sites that must be seen by users without login can have their IP addresses or URL’s

included in the IP bypass table. This feature permits a walled garden login when implemented in conjunction with the custom login page feature.

When users abuse the Hotspot service then their computer MAC addresses can be blocked. Look in the usage report table and identify users who are causing a lot of traffic. Then click on the block MAC address to block that user from the Internet.

Network Port

Configurations

The LAN port configuration is set permanently as a DHCP server. The reason for this is that

IP addresses must be allocated to users as the IP’s are used to authenticate each user.

Other LAN port parameters can all be modified. The DHCP start and end addresses are used to set the limit for the maximum number of users.

The WAN port can be either a DHCP client or can have a fixed IP. When the content filter is activated the WAN DNS settings are replaced with those of OpenDNS.

Backup and Restore the

Configuration

The product configuration can be saved in a backup file. If the product is replaced or configuration changes are made but previous settings are required then the configuration file can be restored.

The configuration file of any gateway model can be restored on any other gateway model. All gateway models use an identical file structure.

Upgrade Firmware

Firmware upgrades are released periodically for all gateway products. The upgrades include new features that have been requested by customers. We also work on product performance improvements. Firmware upgrades are free for our customers. There will never be a charge for the latest firmware.

Summary

The tables below summarize the features provided with each product model

Performance

Access Control

Management

Security

Billing

Benefits

Integrated Solution

Guest Internet is committed to providing customers with an integrated product solution and we work with partners to achieve this goal.

Partners provide us with value-added channels and with additional functionality that we don’t provide. Currently we have four functionality partners.

SMTP2go: Additional SMTP services for the gateway mail server

OpenDNS: Content filtering using their DNS service

DynDNS: Remote access service when the gateway network has a dynamic IP

PayPal: Payment services for the credit card billing feature

3: Choose to Provide Unlimited Internet Access or Controlled Internet Access

Before installing the Guest Internet router product you must decide if you want to provide unlimited Internet for your guests or if you want to control the access your guests have to Internet services.

Both unlimited access and controlled access show the guests your login page when their computer browser opens. Both options also require guests to click on a disclaimer button accepting the terms and conditions of use. You can edit and change our standard disclaimer document. The disclaimer is important to protect you if your guests download copyrighted files or illegal content.

Controlled access also adds the requirement that the guest must enter an access code. You generate the access codes using the Guest Internet gateway product and you determine who gets access codes and who does not. If you wish you can charge your guests for access codes. Please read later sections describing access code generation.

Unlimited Internet Access

When unlimited Internet access has been selected during the configuration wizard setup process the guest tries to access the Internet but sees the custom login page in the browser. The custom login page provides business contact information that may be useful for the guest. A box is shown on the page that requires the guest to click on a button that

says “I agree to the terms and conditions of use”. The guest can read the terms and

conditions of use document. The terms and conditions of use document can be modified to include local laws (see the later section).

When the guest has clicked on the button then a second page is shown with a button that says click to access the Internet. When this button is clicked the guest has access to the Internet. The web page that the guest initially requested (the guests home page) is also shown.

Click on

‘I agree’ to

disclaimer

Click on

‘I agree’ to

disclaimer

The figure below shows the screen that the guest sees when the ‘I agree..’ button is

clicked

In addition to the browser showing the Web page that was originally requested, a small window will open that provides a button for the guest to log out of the Internet service.

The figure below on the left shows the window that the guest sees when the ‘Click here’

button is clicked. When the guest has finished using the Internet and clicks on the ‘Logout’

button then the window changes to that shown on the right.

If the guest closes the window showing the remaining time then this information can be accessed once more by opening a new browser window and typing the URL:

http://aplogin.com

The time that remains for the guest’s access code is shown on the screen.

There is also an alternative to uncontrolled access called open access. In this mode the login page is not displayed, however all controls are applied to the user, including content filtering, speed control, P2P blocking and other firewall rules. Open mode is ideal for a condominium or rental community where a login page is not required, however access controls are necessary.

There is an option of uncontrolled access where information can be requested from the user before the user is permitted to access the Internet. Three data fields can be specified, where the fields might be name, phone number and email address. The email option is configured to send the information that is collected to the hotspot owner. Note that there is no verification of the information provided by the user.

Controlled Internet

Access

When controlled Internet access has been selected during the configuration wizard setup then the login process requires the guest to enter an access code.

When the guest opens a computer browser to access the Internet the custom login page will be shown in the browser window. The box shown on the page requires the guest to

enter an access code and then click on a button that says, “I agree to the terms and conditions of use”.

Access codes are generated within the Guest Internet gateway unit for use with only that unit: see later sections describing how this is done. Each access code has a fixed duration, determined when the code is generated. When the time expires the code cannot be reused.

The login screen that the guest will see is shown below.

When the guest has typed in the access code and clicked on the button then a second page is shown with a button that says click to access the Internet. When this button is clicked the guest has access to the Internet. The web page that the guest initially requested (the guests home page) is also shown.

The figure below shows the screen that the guest sees when the ‘Connect me’ button is

clicked.

Enter access code then click on

‘I agree’ to

disclaimer

Enter access code then click on

‘I agree’ to

disclaimer

In addition to the browser showing the Web page that was originally requested, a small window will open that provides a button for the guest to log out of the Internet service.

The figure below on the left shows the window that the guest sees when the ‘Click here’

button is clicked. When the guest has finished using the Internet and clicks on the ‘Logout’ button then the window changes to that shown on the right.

If the guest closes the window showing the remaining time then this information can be accessed once more by opening a new browser window and typing the URL:

http://aplogin.com

The time that remains for the guest’s access code is shown on the screen.

4: Features of Controlled Guest Internet Access

Controlled Internet access requires the guest to type an access code into the login page box. You will generate the access codes using the managed code feature. You can access the managed code feature by logging in to the gateway product as the administrator;

http://aplogin.com/admin

The screen will request you type in a username (admin) and the password that you will enter during the wizard setup process.

When you are logged in the select ‘manage codes’ shown in the menu on the left side of

the screen.

You can generate codes that are valid from 30 minutes to 180 days and also unlimited time codes. You can generate single user or multi-user codes. Only one guest can use a single user codes and the code cannot be passed from one guest to another. Many guests can use multi-user codes simultaneously.

You decide who can access your Internet service by giving codes only to guests that you authorize. You can also sell codes to guests and provide wireless Internet as a paid service.

Some examples are included here to illustrate how codes can be used

1. Restaurant: Prevent guests at the restaurant next door using your Internet service by creating a one-day multi-user code that you can give to your guests when they ask for Internet access. Create a different multi-user code each day.

2. Hotel: Free Internet for guests; generate a unique code to give to each guest for the length of the stay. However if a visitor using the conference room wants to use the Internet then charge for a code (e.g. $10/day).

3. Coffee bar: charge guests for Internet, each day download access codes and print onto adhesive labels.

Use your Internet service as a tool to attract customers. For example, if your competitor is charging for Internet then offer free Internet.

Take care how you offer Internet service for guests. For example a coffee bar that offers free unlimited Internet might find that guests are occupying tables to use the Internet and not buying coffee or food. This problem can be easily solved using Guest Internet gateway products. Give 30-minute free codes at the checkout, and state that codes are given only with a purchase. The guest will be blocked from the Internet after the 30-minute code expires and the only way for the guest to continue using the Internet is to make a second purchase.

5: Your Guest Internet Gateway Product Contents:

Your Guest Internet gateway product contains several components that have to be installed and connected to make the system work. Your product package contains the following components.

 Rapid start guide (Please read first)  Gateway unit  Ethernet cable  Power supply

When you receive your Guest Internet product first check that you received all the parts listed above.

If one of these items is missing then please inform our customer support immediately; contact information is provided on our website.

This manual is downloaded from our Web site to ensure that you always get the latest version. See the manual download URL on the rapid start guide card or copy this link:

http://www.guest-internet.com/manual

Current Products

The Guest Internet product range extends performance from 50 concurrent users up to 500 concurrent users. The current product list is as follows:

GIS-K1+ Wireless gateway for up to 25 concurrent users Applications include bars, restaurants, dental offices

GIS-K3 Wireless gateway for up to 50 concurrent users

Applications include bars, restaurants, dental offices

GIS-R3 Wireless gateway for up to 100 concurrent users

Applications include medical clinics, caampgrounds, churches

GIS-R5+ Wireless gateway for up to 150 concurrent users Applications include visitor centers, marinas, theaters

GIS-R6+ Wireless gateway for up to 200 concurrent users

Applications include hotels/motels, RV parks, large retail stores

GIS-R8 Wireless gateway for up to 250 concurrent users

Applications include larger hotels, train stations, small trade shows

GIS-R10 Wireless gateway for up to 250 concurrent users with dual WAN

Applications include larger hotels, conference centers, high reliability

GIS-R20 Wireless gateway for up to 500 concurrent users with dual WAN Applications include trade shows, resorts, airports, high reliability

GIS-TP1 Access code ticket printer

A summary of the product range is presented on the following pages.

The ticket printer accessory shown here can be connected to any gateway.

GIS-K1+: Wireless Hotspot gateway for 25 concurrent users. For bars,

restaurants and any type of public commercial environment.

GIS-K3: Wireless Hotspot gateway for 50 concurrent users. For bars,

restaurants and any type of public commercial environment.

GIS-R3: Hotspot gateway for 100 concurrent users. Medium

performance for hotels and motels up to 100 rooms.

GIS-R5+: Hotspot gateway for 150 concurrent users. Medium performance for hotels and motels up to 150 rooms.

GIS-R6+: Hotspot gateway for 200 concurrent users.

High performance for hotels up to 200 rooms.

GIS-R8: Hotspot gateway for 250 concurrent users.

High performance meets the requirements of hotels that require greater throughput for up to 250 rooms.

GIS-R10: Hotspot gateway for 250 concurrent users.

High performance meets the requirements of hotels that require greater throughput with high reliability. Includes dual WAN load balance with fail-over.

GIS-R20: Hotspot gateway for 500 concurrent users.

High performance meets the requirements of large resorts that require greater throughput with high reliability. Includes dual WAN load balance with fail-over.

6: Characteristics of the GIS-K1+ Gateway Product

The GIS-K1+ is a wireless hotspot gateway for up to 25 concurrent users; this means that the unit can have wired computers connected directly to it (Internet kiosks, business center computers, etc), and can have wireless access points connected to it. Each wireless access point can provide a wireless, or WiFi connection for laptop computer users who are within range of the wireless transmission. WiFi enabled devices include notebook computers, MAC™ computers, iPhones™, iPods™, and Blackberries™. The GIS-K1+ gateway product is shown below.

GIS-K1+: The wireless gateway has five Ethernet connectors. One is for the Internet or WAN, and is connected to the DSL router. The other connectors are the LAN ports. These ports can have any network device or computer connected.

The LAN ports can also be optionally configured to extend the hotspot network by adding wireless access points.

If more LAN ports are required then a switch can be connected to one of the LAN ports.

The GIS-K1+ is shown

with guest laptop

computers connecting

wirelessly and a wired

Internet Kiosk

Internet Connection to

the DSL router

Additional

wireless

access points

Antenna

5 volt power

supply for

110/220volts

Reset

DSL router

GIS-K1+ Wireless Internet Gateway

Internet

Guest computers

Internet kiosk computer

DSL router

GIS-K1+ Wireless Internet Gateway

Internet

Guest computers

Internet kiosk computer

The GIS-K1+ is shown

with the LAN port

configured to extend the

wireless hot spot

network. The LAN port is

firewalled to prevent

public hotspot users

hacking into business

computers that are

connected to the same

DSL/cable circuit

The GIS-K1+ has many of the features of other GIS gateway products, including peer to peer (Torrent) blocking, however credit card billing is not included. The internal wireless access point can be expanded by connecting additional wireless access points to the LAN port via a switch.

The GIS-K1+ applications

Restaurant Coffee bar Public library Truck stop Motel RV park Student dorms Marina

Fashion show Bus station Event reception Music concert Theater Golf club Casino Sports club

Gymnasium Bookstore Beach kiosk Shopping mall Hotel Resort Multi-tenant condo Church

DSL router

GIS-K1+ Wireless Internet Gateway

Internet

Guest computers

Expansion wireless access point

DSL router

GIS-K1+ Wireless Internet Gateway

Internet

Guest computers

Expansion wireless access point

7: Characteristics of the GIS-K3 Gateway Product

The GIS-K3 is a wireless hotspot gateway for up to 50 concurrent users; this means that the unit can have wired computers connected directly to it (Internet kiosks, business center computers, etc), and can have wireless access points connected to it. Each wireless access point can provide a wireless, or WiFi connection for laptop computer users who are within range of the wireless transmission. WiFi enabled devices include notebook computers, MAC™ computers, iPhones™, iPods™, and Blackberries™. The GIS-K3 gateway product is shown below.

GIS-K3: The wireless gateway has two Ethernet connectors. One is for the Internet or WAN, and is connected to the DSL router. The other connector, called the LAN, can have any network device or computer connected via a switch.

If more LAN ports are required then a switch can be connected to the LAN port.

The LAN port can also be optionally configured to extend the hotspot network by adding wireless access points.

The GIS-K3 is shown with

guest laptop computers

connecting wirelessly

24 volt Power supply

WAN connector

LAN

connector

Reset

Switch

24 volt Power supply

WAN connector

LAN

connector

Reset

Switch

DSL router

GIS-K2 Wireless Internet Gateway

Internet

Guest computers

The GIS-K3 is shown with

the LAN port configured

to extend the wireless

hot spot network. The

LAN port is firewalled to

prevent public hotspot

users hacking into

business computers that

are connected to the

same DSL/cable circuit

The GIS-K3 has all the features of other GIS gateway products, including peer to peer (Torrent) blocking and credit card billing. The internal wireless access point can be expanded by connecting additional wireless access points to the LAN port via a switch.

The GIS-K3 applications

Restaurant Coffee bar Public library Truck stop Motel RV park Student dorms Marina

Fashion show Bus station Event reception Music concert Theater Golf club Casino Sports club

Gymnasium Bookstore Beach kiosk Shopping mall Hotel Resort Multi-tenant condo Church

DSL router

Internet

Guest computers

Ticket printer

Credit card reader

Touch screen

Point of Sale (PoS) computer

GIS-K2 Wireless Internet Gateway

Expansion wireless access point

Switch

8: Characteristics of the GIS-R3 Gateway Product

The GIS-R3 is a hotspot gateway for up to 100 concurrent users; this means that the unit can have wired computers connected directly to it (Internet kiosks, business center computers, etc), and can have wireless access points connected to it. Each wireless access point can provide a wireless, or WiFi connection for laptop computer users who are within range of the wireless transmission. WiFi enabled devices include notebook computers, MAC™ computers, iPhones™, iPods™, and Blackberries™. The GIS-R4 gateway product is shown below.

The GIS-R3 gateway has two Ethernet connectors. One is labeled Internet and is connected to the DSL/cable/T1 router. The second connector is labeled LAN. A computer can be connected to the LAN ports directly or via a wireless access point. If more LAN ports are required then a switch can be connected. There is also a power plug for the 12 volt connector, and a reset button to reset the unit to factory defaults.

The application using the GIS-R3 gateway is shown below.

The GIS-R3 is shown with wireless access points connected via a switch to the LAN port. Business computers connected to the same DSL circuit as the WAN port are protected from hacking by the PCI DSS compliant firewall.

The GIS-R3 applications.

Restaurant Coffee bar Public library Truck stop Motel RV park Public park

Bus station Trade show Event reception Train station Music concert Theater Golf club

Gymnasium Bookstore Beach kiosk Hospital Airport Shopping mall Hotel

Student dorms Marina Sports club Multi-tenant condo Church University Resort

12 volts LAN WAN

reset

Reset to Factory Defaults: Hold the reset button down for 10 seconds

CONNECTORS

GIS-R3 Internet Hotspot gateway

12 volts LAN WAN

reset

Reset to Factory Defaults: Hold the reset button down for 10 seconds

CONNECTORS

GIS-R3 Internet Hotspot gateway

9: Characteristics of the GIS-R5+ Gateway Product

The GIS-R5+ is a hotspot gateway for up to 150 concurrent users; this means that the unit can have wired computers connected directly to it (Internet kiosks, business center computers, etc), and can have wireless access points connected to it. Each wireless access point can provide a wireless, or WiFi connection for laptop computer users who are within range of the wireless transmission. WiFi enabled devices include notebook computers, MAC™ computers, iPhones™, iPods™, and Blackberries™. The GIS-R5+ gateway product is shown below.

The GIS-R5+ gateway has five Ethernet connectors. One is labeled Internet and WAN and is connected to the DSL/cable/T1 router. Four connectors are labeled LAN1 to LAN4. Any network device or computer can be connected to these ports. If more LAN ports are required then a switch can be connected.

An application using the GIS-R5+ gateway is shown below.

The GIS-R5+ is shown with wireless access points connected the LAN ports. Business computers connected to the same DSL circuit as the WAN port are protected from hacking by the PCI DSS compliant firewall.

The GIS-R5+ applications.

Restaurant Coffee bar Public library Truck stop Motel RV park Public park

Bus station Trade show Event reception Train station Music concert Theater Golf club

Gymnasium Bookstore Beach kiosk Hospital Airport Shopping mall Hotel

Student dorms Marina Sports club Multi-tenant condo Church University Resort

InternetInternet

Ticket printer

Credit card reader

Touch screen

Point of Sale

(PoS) is

protected from

hacking by the

GIS-R5 firewall

DSL/ Cable

Wireless access points

GIS-R5+ Hotspot Gateway

10: Characteristics of the GIS-R6+ Gateway Product

The GIS-R6+ is a hotspot gateway for up to 200 concurrent users; this means that the unit can have wired computers connected directly to it (Internet kiosks, business center computers, etc), and can have wireless access points connected to it. Each wireless access point can provide a wireless, or WiFi connection for laptop computer users who are within range of the wireless transmission. WiFi enabled devices include notebook computers, MAC™ computers, iPhones™, iPods™, and Blackberries™. The GIS-R6+ gateway product is shown below.

The GIS-R6+ gateway has two Ethernet connectors. One is labeled Internet and WAN, and is connected to the DSL/cable/T1 router. The connector labeled LAN is connected to a computer via a wired network or wireless access point. If more LAN ports are required then the switch can be expanded.

An application using the GIS-R6 gateway is shown below.

The GIS-R6+ is shown with three wireless access points connected via a switch to the LAN ports. Business computers connected to the same DSL circuit as the WAN port are protected from hacking by the PCI DSS compliant firewall.

The GIS-R6+ applications.

Restaurant Coffee bar Public library Truck stop Motel RV park Public park

Bus station Trade show Event reception Train station Music concert Theater Golf club

Gymnasium Bookstore Beach kiosk Hospital Airport Shopping mall Hotel

Student dorms Marina Sports club Multi-tenant condo Church University Resort

GIS-R6+

Internet Kiosk

Switch

Business center computer

Wireless Internet

InternetInternet

Ticket printer

Credit card reader

Touch screen

Point of Sale

(PoS)

computer is

protected from

hacking by the

firewall

DSL/ Cable Router

11: Characteristics of the GIS-R8 Gateway Product

The GIS-R8 is a hotspot gateway for up to 250 concurrent users; this means that the unit can have wired computers connected directly to it (Internet kiosks, business center computers, etc), and can have wireless access points connected to it. Each wireless access point can provide a wireless, or WiFi connection for laptop computer users who are within range of the wireless transmission. WiFi enabled devices include notebook computers, MAC™ computers, iPhones™, iPods™, and Blackberries™. The GIS-R10 gateway product is shown below.

The GIS-R8 gateway has four Ethernet connectors. Two are labeled WAN1 and WAN 2 for connection to two DSL/cable/T1 routers. Two connectors are labeled LAN1 and LAN2. Any network device or computer can be connected to these ports. If more LAN ports are required then a switch can be connected for a maximum of 250 ports.

An application using the GIS-R8 gateway is shown below.

The GIS-R8 is shown with wireless access points, a business center computer and a kiosk are connected to the LAN port via a switch. Business computers connected to the same DSL circuit as the WAN port are protected from hacking by the PCI DSS compliant firewall.

GIS-R8 applications.

Restaurant Coffee bar Public library Truck stop Motel RV park Public park

Bus station Trade show Event reception Train station Music concert Theater Golf club

Gymnasium Bookstore Beach kiosk Hospital Airport Shopping mall Hotel

Student dorms Marina Sports club Multi-tenant condo Church University Resort

GIS-R8

Internet Kiosk

Switch

Business center computer

Wireless Internet

InternetInternet

Ticket printer

Credit card reader

Touch screen

Point of Sale

(PoS)

computer is

protected from

hacking by the

firewall

DSL/ Cable Router

12: Characteristics of the GIS-R10 Gateway Product

The GIS-R10 is a hotspot gateway for up to 250 concurrent users; this means that the unit can have wired computers connected directly to it (Internet kiosks, business center computers, etc), and can have wireless access points connected to it. Each wireless access point can provide a wireless, or WiFi connection for laptop computer users who are within range of the wireless transmission. WiFi enabled devices include notebook computers, MAC™ computers, iPhones™, iPods™, and Blackberries™. The GIS-R10 gateway product is shown below.

The GIS-R10 gateway has three Ethernet connectors. Two are labeled WAN1 and WAN 2 for connection to two DSL/cable/T1 routers. The connector labeled LAN1 can have computer can be connected directly or via a wireless access point. If more LAN ports are required then a switch can be connected for a maximum of 250 ports.

An application using the GIS-R10 gateway is shown below.

The GIS-R10 is shown with two wireless access points connected to the LAN port via a switch. The two WAN ports are DSL and Cable circuits. Business computers connected to the same DSL circuit as the WAN ports are protected from hacking by the PCI DSS compliant firewall.

GIS-R10 applications.

Restaurant Coffee bar Public library Truck stop Motel RV park Public park

Bus station Trade show Event reception Train station Music concert Theater Golf club

Gymnasium Bookstore Beach kiosk Hospital Airport Shopping mall Hotel

Student dorms Marina Sports club Multi-tenant condo Church University Resort

GIS-R10

Internet

Internet Kiosk

Switch

DSL/T1 circuit

Dual WAN load balance with fail-over Two isolated virtual gateways

Ticket printer

Credit card reader

Touch screen

Point of Sale (PoS)

computer is protected

from hacking by the

firewall

Business center computer

Wireless Internet

GIS-R10

Internet

Internet Kiosk

Switch

DSL/T1 circuit

Dual WAN load balance with fail-over Two isolated virtual gateways

Ticket printer

Credit card reader

Touch screen

Point of Sale (PoS)

computer is protected

from hacking by the

firewall

Business center computer

Wireless Internet

+ 124 hidden pages

Guest Internet GIS-K1+, GIS-K3, GIS-R6+, GIS-R8, GIS-R10 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual