Guardian Technologies HR70 User Manual

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Industrial Communications Worldwide
Industrial Telephone
Model HR70
Guardian
Telecom Inc.
Fax: (403) 253-4967
7000 Fisher Road S.E.
Calgary, Alberta, Canada T2H 0W3
Tel: (403) 258-3100
www.guardiantelecom.com
SN: H7XXXXX
1012 6721 A
Industry Canada
Industrie Canada
Ph: 403.258.3100 \ email:info@guardiantelecom.com \ www.guardiantelecom.com
7552 - 10th Street N.E. Calgary, Alberta, Canada T2E 8W1
P003038 Rev. F 11/23/2004 10:28
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Guardian Telecom Inc. Installation and Operation
Model HR70
Table of Contents
Package Contents.................................................................................2
Overview...............................................................................................3
Features................................................................................................3
Installing the HR70................................................................................6
Field Repairs.........................................................................................7
Fuse Replacement................................................................................7
Programming the HR70 ........................................................................8
Operating the HR70..............................................................................8
Engineering Specifications....................................................................9
HR70 Models and Options..................................................................10
Accessories.........................................................................................10
Government Certification ....................................................................11
Warranty..............................................................................................12
Disclaimer ...........................................................................................12
Warning...............................................................................................12
Service Telephone Number ................................................................12
Feedback ............................................................................................12
Guardian Product Return....................................................................13
Table of Figures
Figure 1 - Features................................................................................4
Figure 2 - Overall Dimensions...............................................................4
Figure 3 - Installation.............................................................................5
Figure 4 - Wiring Connections...............................................................5

Package Contents

(1) HR70 Telephone (1) Installation & Operation Manual
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Guardian Telecom Inc. Installation and Operation
Model HR70

Overview

HR70 Industrial Telephone

The HR70 Telephone is designed to provide safe, reliable communication in areas prone to high humidity, chemical vapors, dust and physical abuse.

Features

Enclosure
16 AWG steel, zinc dichromate plated and powder coated
Membrane Keypad
weather tight
10 number memory
Redial - last number (31 digits)
Recall - obtains dial tone without hanging up handset
Flash - 600ms timed loop break
Pause - 3 second pause in programming
Mute - disables handset microphone
Softer/Louder – receiver volume controls
Encapsulated Circuitry
circuit boards are resistant to corrosive agents (e.g. H NH
) and environments with high humidity
3
Magnetic Reed Hook Switch
no moving parts
Surge Arrestor
protects the user in the event of a high voltage spike on the telephone line
Fuse
prevents damage to the electronic circuits in the event of a high voltage spike on the telephone line
Noise Reducing Microphone
allows a high level of intelligibility in locations with high background noise
Tone (DTMF) Operation
factory set to tone (DTMF) dialing
pulse dialing can be ordered or configured in the field
Heavy Duty Handset Cord
withstands severe use
Hearing-Aid Compatible
compatible with inductively coupled hearing-aid devices
S, SO2 and
2
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Guardian Telecom Inc. Installation and Operation
Model HR70
SEALED MAGNETIC REED HOOK SWITCH
HIGH IMPACT ABS HANDSET WITH HEARING AID COMPATIBLE EARPIECE
MEMBRANE KEYPAD WITH ADDITIONAL FEATURES
DURABLE CURLY CORD
Figure 1 - Features
5.2" [132mm]
Guardian
Telecom Inc.
Fax: (403) 253-4967
7000 Fisher Road S.E.
Calgary, Alberta, Canada T2H 0W3
Tel: (403) 258-3100
www.guardiantelecom.com
SN: H7XXXXX
1012 6721 A
2.1" [52mm]
2.2" [55mm]
Industry Canada
Industrie Canada
5.0" [127mm]
9.0" [229mm]
Figure 2 - Overall Dimensions
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Guardian Telecom Inc. Installation and Operation
Model HR70
2.7" [69mm]
6.4" [163mm]
Figure 3 - Installation
FUSE
PULSE TONE/
LINE
GER
SW
HAN
PHONE
RIN-
HK
Calgary, Canada
S/N: ____
Guardian Telecom Inc.
SURGE ARRESTOR
GROUND
TONE/PULSE
FROM HOUSING HARNESS
TIP AND RING
JUMPER
Figure 4 - Wiring Connections
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Guardian Telecom Inc. Installation and Operation
Model HR70

Installing the HR70

Follow all appropriate electrical codes and use only approved electrical fittings for the installation.
Choose a wall location that is free of obstructions and permits space for ½” NPT conduit runs.
Ensure mounting can support 4lbs (1.8kg) and any foreseeable additional load.
Ensure that none of the electrical connection circuits are live.
Remove the eight (8) cover screws from the front of the unit and carefully
remove the front cover assembly. NOTE that the handset and all electronics are attached to the front plate. The front cover may be separated from the back box by disconnecting the harness plugs.
Use the template provided or the enclosure itself to locate and drill holes for #8 or M4 mounting screws.
Secure the enclosure to the wall.
Bring cable into the enclosure through the conduit entrance and attach
individual wires from the exchange (Tip/Ring/Ground) to the terminal block (Tip & Ring are not polarity sensitive). If a conduit hub is used, ensure it is grounded to the ground stud.
To change the Tone/Pulse setting to pulse, if required:
o Move the jumper from pins 1 & 2 of the Tone/Pulse connector to
pins 2 & 3.
o To change the setting back to tone move the jumper back to pins
1 & 2.
Reconnect the faceplate harness.
Ensure all connections are tight, then replace and secure the cover.
Connect the telephone into the system.
Test the unit by making calls to and from another unit on the exchange.
See: Figure 2 - Overall Dimensions
See: Figure 3 ­Installation.
See: Figure 4 - Wiring Connections
See: Figure 4 - Wiring Connections
Tip: The SP70A is factory preset for DTMF tone.
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Guardian Telecom Inc. Installation and Operation
Model HR70

Field Repairs

Note: The only field repair permitted is to change the Tone/Pulse setting and
the replacement of fuses. All other repairs or alterations must be carried out by
See: Figure 4 - Wiring Connections
Guardian Telecom or an Authorized Service Depot. See Warranty and Disclaimer for details.

Fuse Replacement

Disconnect the telephone from Tip and Ring power supplied by the PABX or central office before attempting to replace the fuse.
Carefully remove the front cover assembly and separate from the housing by disconnecting the harness plugs. NOTE that the handset and all electronics are attached to the front plate.
Replace fuse in fuse holder with a 0.25 amp 250V 3AG fast blow fuse.
Carefully replace the front plate and install all eight screws. Do not over
tighten the cover screws, there is a flexible gasket between the cover and the body. Excessive tightening of the screws deforms the gasket and reduces the weather resistance of the set.
See: Figure 4 - Wiring Connections
WARNING!
Replace only with a 0.25 amp 250V 3AG fast blow fuse. Failure to do so will void the warranty.
If, on reconnecting power, the fuse fails, check the telephone system wiring. The fuse protects the Tip and Ring line from the telephone system. It is usually powered at 48 volts DC and must not be connected to 120 volts AC.
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Guardian Telecom Inc. Installation and Operation
Model HR70

Programming the HR70

A direct memory access register can be assigned to each of the 10 number keys. Each direct memory access register can contain up to 20 characters.
Lift the telephone handset off the hook.
Press Program to put the phone into programming mode.
Press Memory.
Press a number key 0-9.
Enter the telephone number you want to store (e.g. 1-800-363-8010).
If your phone requires you to dial 9 (or other digit) to access an outside line,
press the 9 key, then the Pause key, then enter the telephone number you want to store (e.g. 9 PAUSE 1-800-363-8010).
Press Program to leave programming mode and return to normal telephone operation.

Operating the HR70

Manual Operation:

Lift the handset and dial manually.

Automatic Memory Dialing:

Lift the handset.
Press Memory.
Press a number key 0-9.
The number stored in the register will automatically dial.
Tip: Valid characters are 0-9, *, # and Pause.
Tip: The number selected is assigned to the access register.
Tip: Valid keys for manual dialing are 0-9, * and #.
Tip: Program the HR70 to use this quick dialing method.
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Guardian Telecom Inc. Installation and Operation
Model HR70

Engineering Specifications

Electrical Performance

AUDIBLE RANGE FREQUENCY RESPONSE 300 3400 HZ DIALING METHOD DTMF OR 40/60 PULSE AT 10 PPS TRANSMIT OBJECTIVE LOUDNESS RATING (TOLR) -41 +/- 3 dB RECEIVER VOLUME ADJUSTMENT +8.1 / -5.4 dB IN 5 STEPS OF 2.7 dB RECEIVE OBJECTIVE LOUDNESS RATING (ROLR)
-AT NOMINAL VOLUME LEVEL 50 +/- 3 dB
-AT MAXIMUM VOLUME LEVEL 42 +/- 3 dB
-AT MINIMUM VOLUME LEVEL 55.5 +/- 3 dB
SIDE TONE OBJECTIVE LOUDNESS RATING (SOLR)
-AT NOMINAL VOLUME LEVEL 11 +/- 4 dB
-AT MAXIMUM VOLUME LEVEL 7 +/- 4 dB
-AT MINIMUM VOLUME LEVEL 14 +/- 4 dB MEMORY DIAL 10 REGISTERS OF 20 DIGITS EACH FLASH 600 MSEC TIMED DISCONNECT MUTE PRESS KEY TO MUTE TRANSMITTER REDIAL 31 DIGITS MAXIMUM RINGER OUTPUT MAX 75 dB FCC RINGER EQUIVALENCE 0.9B SET IMPEDANCE 600 OHMS NOMINAL MAXIMUM LOOP 15,000 FT (4,600 M) OF 22 AWG COPPER

Electrical

RINGER SENSITIVITY 40 100 V, 16 25 HZ LINE VOLTAGE 24 56 VDC LOOP CURRENT 20 - 120 MA CONNECTION METHOD TERMINAL BLOCK FUSE ¼ AMP 250V 3AG FAST BLOW

Environmental

WEATHERPROOF ENCLOSURE NEMA 3R TEMPERATURE -40
O
TO +60
O
C (-40
O
TO +140
O
F) HUMIDITY 0 TO 95% RH DUSTPROOF FULLY GASKETTED ENCLOSURE AND MEMBRANE KEYPAD
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Guardian Telecom Inc. Installation and Operation
Model HR70

Mechanical

HOOK SWITCH (CRADLE SWITCH) LIFE >1 000 000 OPERATIONS BODY CONSTRUCTION 16AWG STEEL, ZINC DICHROMATE PLATED & POWDER
OVERALL DIMENSIONS H X W X D 9.0 X 5.0 X 5.2 INCHES (229 X 127 X 132 MM) NET WEIGHT 4 LBS (1.8 KG) HANDSET MATERIAL HIGH IMPACT ABS MICROPHONE NOISE REDUCING ELECTRET OPTIONAL MICROPHONE NOISE CANCELING DYNAMIC RECEIVER HEARING AID COMPATIBLE STANDARD MOUNTING VERTICAL WALL WIRING ACCESS 7/8” DIAM. OPENING FOR OWNER SUPPLIED FITTING HARDWARE MATERIAL STAINLESS STEEL

Compliance

INDUSTRY CANADA 1012 6721 A
COATED
FCC HQHCAN-22517-TE-E

HR70 Models and Options

P6720 Model HR70 Industrial Telephone
P6973 Model HR70(M) Heavy Duty Industrial Telephone With Armored Handset Cord and Metal
Keypad
P6271 Model HR71 Industrial Ringdown Telephone
P6972 Model HR71 Industrial Ringdown Telephone With Autodialer
P6971 Model HR71 Heavy Duty Industrial Ringdown Telephone With Armored Handset Cord

Accessories

P7225 Weatherproof ring detect relay
P7229 Weatherproof off-hook detect relay (24V)
Loud Ringers
Strobe Lights
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Guardian Telecom Inc. Installation and Operation
Model HR70

Government Certification

Attached to the telephone are labels for Industry Canada and the United States Federal Communications Commission. These identify equipment certifications indicating the 60 and 70 series telephones meet certain telecommunications network protective, operational and safety requirements. These agencies do not guarantee the equipment will operate to the user's satisfaction.
Before installing this telephone equipment, users should ensure it is permissible to connect the equipment to facilities of the local telecommunications company.
Equipment must be installed using acceptable connection methods. In some cases, the telephone users inside wiring, associated with a single line service, may be extended by a certified connector assembly (telephone extension cord). The customer should be aware that in some situations compliance with the above conditions may not prevent degradation of service.
Repairs to certified equipment should be made by a supplier designated authorized maintenance facility. For their own protection users should ensure the electrical ground connections of the power utility, telephone lines and internal
metallic water pipe systems, if present, are connected. This precaution may be particularly important in rural areas. CAUTION: Users should not attempt to make ground connections, but should contact the appropriate electrical inspection authority
or electrician.
Load Number (LN)
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop used by the device. Termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100.
Notification to Telephone Company
Upon request, the customer must notify the telephone company of the particular line to which the connection will be made and provide the Industry Canada or FCC registration number. The local telephone company may request disconnection of the telephone where alterations or malfunctions affect the telephone’s performance.
United States Federal Communications Commission
This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for Class A computing device pursuant to Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference in which case the user, at his own expense, will be required to take whatever measures may be required to correct the interference.
Interference
There is no guarantee that interference will not occur in a partic u lar inst allation. If interference to radio or television reception from this equipment is suspected, proceed as follows:
1. Unplug the set, check for the interference.
2. Re-orient the receiving antenna.
3. Relocate the set with respect to the receiver.
4. Move the set away from the receiver. If necessary, consult the supplier or an experienced radio/television technician for additional suggestions.
FCC Rules and Ringer Equivalence Number
This equipment complies with Part 68 of the FCC Rules. On the side of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.
The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five. To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.
Service changes and Limitations
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service.
This equipment can not be used on public coin telephone service as provided by your telephone company. Connection to party line service is subject to state tariffs (contact the state public utility commission, public service commission or corporate commission for information.)
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Guardian Telecom Inc. Installation and Operation
Model HR70

Warranty

Guardian Telecom warrants your product to be free of defects in material and workmanship for a period of one year. Guardian Telecom will repair or replace any defective unit that is under warranty free of charge.
This warranty is null and void if any non-authorized modifications have been made to this product, or if it has been subjected to misuse, neglect, or accident. This warranty covers bench repairs only; such repairs must be made at Guardian Telecom or an authorized service depot. Guardian Telecom is not responsible for costs incurred for on-site service calls, freight, or brokerage.
A return authorization must be obtained prior to warranty claims or repairs.

Disclaimer

The products covered by this manual are designed for use in Industrial Environments and/or Hazardous Locations. Due to the range of possible applications for these instruments the manufacturer will not be responsible for damages or losses of any kind suffered as a result of the use of this product, including consequential damages.

Warning

For the purposes of installing the product and replacing fuses only this device may be opened and reassembled by qualified personnel, following the instructions in the product manual.
High voltages may be present in this device when connected to telephone wiring

Service Telephone Number

1-800-363-8010

Guardian Telecom provides a customer service telephone number which is toll-free within North America. If you need assistance when installing or operating this product, please call the toll-free telephone number between regular business hours (8:00AM-5:00PM), Mountain Standard Time. If you are calling outside of regular business hours, please leave a detailed message, and a member of Guardian Telecom’s Service Department will return your call as soon as possible. If your product requires service, Guardian personnel will supply you with an RMA (return materials authorization) number over the telephone or through our web site product return page. This number must be included with your return address and the name of the person to contact.
Guardian Telecom Inc.
7552 - 10th Street N.E.
Calgary, Alberta, Canada T2E 8W1
Toll-free 1-800-363-8010
Ph. (403) 258-3100
Fax. (403) 253-4967
www.guardiantelecom.com

Feedback

Guardian Telecom continually strives to make reliable, durable, and easy to use products. If you, as an installer or user of our equipment, have any suggestions for improvements to this or any of our products or documents, including this manual, we would appreciate hearing from you.
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Guardian Telecom Inc. Installation and Operation
Model HR70

Guardian Product Return

Guardian products have been quality tested and are in full working order when shipped from the factory, given the rugged nature of these products, shipping is not expected to damage a unit. In the unlikely event of a malfunction, Guardian follows the three step procedure below.

Step I - On-Site Correction

The most common source of difficulties with a new product is improper installation in one of two ways: incorrect wiring connections or connection to an incorrect power source.
Product wiring needs to be properly connected to the on-site wiring. Correct wiring instructions are shown in the user manual included with the product.
Connecting a telephone to a standard power source, rather than tip & ring, will blow the telephone’s internal, user-replaceable fuse. In the event of fuse burn-out, disconnect the telephone from the power source, replace the fuse, and reconnect following the wiring diagrams provided with the product.

Step II - Return Materials Authorization (RMA)

When a product has been installed following user manual instructions, and the unit fails to operate, the user must contact Guardian Telecom to obtain authorization to return the product. This can be done by completing a RMA form online at www.guardiantelecom.com, or by calling the service telephone number given in this manual.
After providing information on the product, the owner and the nature of the problem, Guardian will issue a RMA number, to be shown on documentation returned with the product.
In addition to the RMA number, shipping documents should include name, address and telephone number of the owner along with contact information for the person responsible for the repair and/or the user who identified the malfunction.
(Where a product is being returned for repair from outside of Canada, customs documentation must show the product’s serial number, date of export [date of purchase], and a notation that the equipment is: “Canadian goods returning.”)

Step III - Factory Authorized Service

Once received, each product is carefully inspected and tested. If the product is under warranty, repairs are completed and the product returned to the owner, generally within five working days of receipt by the factory.
A product that has been subjected to misuse, neglect or accident or is beyond the warranty period will be evaluated. The service department will provide the owner’s representative with a repair cost estimate. Once approved, repairs are completed and the product returned, generally within five working days.
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Guardian Telecom Inc. Installation and Operation
Model HR70
Notes:
Model No. Part No. Serial No. Date of Purchase
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Guardian Telecom Inc.
7552 - 10th Street N.E.
Calgary, Alberta, Canada T2E 8W1
Toll-free 1-800-363-8010
Ph. (403) 258-3100
Fax. (403) 253-4967
www.guardiantelecom.com
E-mail: sales@guardiantelecom.com
Industrial Communications Worldwide
© Guardian Telecom Inc. 2004
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