Guardian Interlock Systems 2030 User Manual
© GIS Australasia Pty Limited
GIS 440 Guardian 2030 User Instructions
Version 1.0
Responsibility: Customer Support
Initial Release: 18 April 2019
Current Release: 18 April 2019
QMS- 2030 User Manual Development
Only electronic copy on server is controlled
Page 1 of 40
Guardian Interlock Systems Australasia Pty Limited ABN 47 062 932 932
8/11 Packard Ave, Castle Hill, NSW 2154 Tel: (02) 8853 6200
Email: admin@guardianinterlock.com.au Fax: (02) 8853 6201
GUARDIAN 2030 INTERLOCK
USER MANUAL
NOTICES
Servicing is your responsibility. A “SvcLckxxhr”
message indicates the number of hours until your interlock
will go into LOCKOUT. Ensure that you arrange for service
to be completed prior to this time.
PULL OVER TO THE SIDE OF THE ROAD BEFORE
ROAD SAFETY
PROVIDING A RETEST
© GIS Australasia Pty Limited
GIS 440 Guardian 2030 User Instructions
Version 1.0
Responsibility: Customer Support
Initial Release: 18 April 2019
Current Release: 18 April 2019
QMS- 2030 User Manual Development
Only electronic copy on server is controlled
Page 2 of 40
TABLE OF CONTENTS
1. Servicing Your Interlock .......................................................... 4
1.1 Service Centres ................................................................... 4
1.2 Managing Your Costs .......................................................... 5
1.3 Other Users ......................................................................... 5
2. Concession ................................................................................ 5
3. Operating the GUARDIAN 2030 ............................................... 5
3.1 General ................................................................................ 5
3.2 Camera ................................................................................ 6
3.3 Care of the GUARDIAN 2030.............................................. 7
3.4 Disconnecting the Head unit ............................................... 7
4. Taking a Test ............................................................................. 7
5. Trouble Shooting Your Testing Technique ............................ 9
6. Stall Protect Feature ................................................................. 9
7. Retesting .................................................................................... 9
7.1 Failed Retest ..................................................................... 10
7.2 Retest Not Taken ............................................................... 10
8. Servicing and Recalls ............................................................. 11
8.1 Scheduled Appointments .................................................. 11
8.2 Violation Lockout ............................................................... 11
8.3 Short Cuts .......................................................................... 12
9. Non-Compliance with Program Conditions ......................... 12
10. Program Violations ................................................................. 13
11. Power Aspects ........................................................................ 14
11.1 Disconnecting the Vehicle Battery .................................... 14
12. Other Servicing of Your Vehicle ............................................ 15
13. Privacy ..................................................................................... 15
© GIS Australasia Pty Limited
GIS 440 Guardian 2030 User Instructions
Version 1.0
Responsibility: Customer Support
Initial Release: 18 April 2019
Current Release: 18 April 2019
QMS- 2030 User Manual Development
Only electronic copy on server is controlled
Page 3 of 40
14. General Assistance................................................................. 16
14.1 24 Hour Technical Support Line ........................................ 17
15. Complaints............................................................................... 17
16. Messages Display ................................................................... 19
17. TERMS AND CONDITIONS ..................................................... 27
Notes:
1. Read all instructions completely before operating the interlock.
2. Do not use the interlock device as a breath testing device. The data
recorded may extend your required program period.
3. Try to avoid others using the interlock as you will be held
accountable for all events on the log.
4. If you are uncertain of any aspect of the operation of the interlock
please contact Guardian.
© GIS Australasia Pty Limited
GIS 440 Guardian 2030 User Instructions
Version 1.0
Responsibility: Customer Support
Initial Release: 18 April 2019
Current Release: 18 April 2019
QMS- 2030 User Manual Development
Only electronic copy on server is controlled
Page 4 of 40
Caution
Blood Alcohol Content (BAC) can rise for up to two hours after your last
drink. Users of the GUARDIAN 2030 interlock are advised that care
should be taken if a BAC reading close to their designated BAC lockout
level is indicated.
It can take twelve hours or more for the blood alcohol level to return to
zero after a high blood alcohol level has been reached. This may lead to
failed tests that will show on your record.
Mouthwash and some medications generate high levels of BAC readings
for short periods of time – please ensure that you wait at least 15 minutes
after using mouthwash or taking medication before attempting a test.
Rinsing your mouth with water may reduce chances of receiving a high
BAC from these products when attempting a test.
Many foods and drinks generate low level BAC readings for short periods
of time – please ensure that you wait at least 5 minutes after eating or
drinking anything before attempting a test. If possible, rinse your mouth
out with some water.
1.Servicing Your Interlock
The interlock will display appointment date and a countdown to service
lockout and any violation recall. Your appointment date can be checked
by pressing #1 on the head unit. Ensure that you check the messages
on the screen and arrange for service to be completed prior to the
countdown expiry.
Arranging the servicing of your interlock is your responsibility. Service
Centres are required to record participant attendance (in person). Data
for participant attendance is reported to the Road Traffic Authority (RTA)
in your state. Regular non-attendance for scheduled servicing may result
in program sanctions.
1.1 Service Centres
The list of Service Centres is on our website (provided below) or can be
accessed on our Guardian App using the “find a shop” function.
Alternatively, you can call Guardian on (02) 8853 6200 to find your
closest Service Centre: www.guardianinterlock.com.au
© GIS Australasia Pty Limited
GIS 440 Guardian 2030 User Instructions
Version 1.0
Responsibility: Customer Support
Initial Release: 18 April 2019
Current Release: 18 April 2019
QMS- 2030 User Manual Development
Only electronic copy on server is controlled
Page 5 of 40
Servicing your interlock is a simple task. Please contact the Service
Centre where you wish to have your unit serviced and make an
appointment. While normally you will be able to be accommodated, it is
in your interest to book a time at busy centres, as other planned work
may preclude or delay your service. Due to this, you should not leave
servicing until the last minute as you may find yourself in a Service
Lockout.
1.2 Managing Your Costs
Installation and monitoring costs are significant and non-compliance
could double your monthly charges. Please read these instructions
carefully, and comply with the service dates so that you don’t become
locked out by your own actions, and end up paying extra (and avoidable)
fees.
1.3 Other Users
Ensure that other users of your vehicle have sufficient understanding of
using the interlock device. The training video can be found online:
http://www.guardianinterlock.com.au/interlock-programs
2.Concession
There is a concession available for eligible low income earners, the
concession rules and eligibility vary in each state. Please contact
Guardian about eligibility conditions that apply to you and how to apply
for a concession.
3.Operating the GUARDIAN 2030
3.1 General
The GUARDIAN 2030 alcohol interlock device controls the normal
operation of a vehicle through connection with the power, starting and
control systems. To start the vehicle engine, the driver must provide an
accepted breath test with a BAC below the pre-set limit. During operation
of the vehicle, the driver will be requested to provide additional breath
tests to maintain compliance with program requirements.
© GIS Australasia Pty Limited
GIS 440 Guardian 2030 User Instructions
Version 1.0
Responsibility: Customer Support
Initial Release: 18 April 2019
Current Release: 18 April 2019
QMS- 2030 User Manual Development
Only electronic copy on server is controlled
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The GUARDIAN 2030 is designed to prevent a driver operating the
vehicle if there is alcohol present, and a BAC of 0.02% BAC or above is
recorded. The GUARDIAN 2030 will never cause the vehicle engine to
stop.
The GUARDIAN 2030 displays information to the operator by an LCD
screen, tones and LED on the head unit below the mouthpiece.
Always use a clean mouthpiece for good hygiene and to trap any foreign
matter or excess moisture from the breath sample. You should be given
two new mouthpieces at every service.
Do not attempt to tamper with or to circumvent the device. This is
considered a Program Violation and will be reported to the authorities.
Mouthpieces can only be inserted one way. Ensure the notch on the stem
of the mouthpiece lines up with the groove on the head unit.
3.2 Camera
In some states the legislation requires that a
camera is fitted to capture a number of
pictures during each trip. These pictures
provide a record of the driver of the vehicle.
The camera will take a photo of the driver
on each attempted breath sample.
If the interlocks camera is moved, obstructed
or lens covered, and the image of the driver
is not clear – accountability of all events
recorded will default to the interlock participant.
It is important that other users of the vehicle are aware that their image
will be taken when they use the vehicle. Do not remove privacy stickers
advising occupants of the camera contained in the vehicle. These are a
program requirement. Should you or other users have any questions
regarding the camera, you can contact Guardian on 1300 881 005
(during normal business hours).
© GIS Australasia Pty Limited
GIS 440 Guardian 2030 User Instructions
Version 1.0
Responsibility: Customer Support
Initial Release: 18 April 2019
Current Release: 18 April 2019
QMS- 2030 User Manual Development
Only electronic copy on server is controlled
Page 7 of 40
Switch the ignition to “ON” to
wake up the device which will
display “INITIALIZING” and the
LED will be green then red.
The device will then prompt you
when ready to accept a breath
sample by displaying “BLOW”
and the LED light will change to
solid red/green.
INITIALIZING
BLOW
3.3 Care of the GUARDIAN 2030
The GUARDIAN 2030 equipment is designed to operate in extremes of
temperature, and in the typical environment in a motor vehicle. It has
been designed to withstand dust and vibration. The equipment is leased
to you under the Terms and Conditions supplied later in this handbook,
and for which you have signed during installation.
Like any electronic equipment, it will not stand abuse, and will cause
early recalls if damaged. The cost of repairing damaged equipment will
be recovered from participants.
The equipment can be cleaned with a damp cloth, and you should keep
your mouthpieces free from condensation or any obstructions.
3.4 Disconnecting the Head Unit
The head unit can be disconnected from the curly cord by depressing the
white plastic plug release. The head unit can then be stored securely in
a glovebox or in your home to discourage thieves breaking into your
vehicle.
WARNINGS: Do not pull on the head unit cord. The head unit
should never be removed while the motor is running.
4.Taking a Test
© GIS Australasia Pty Limited
GIS 440 Guardian 2030 User Instructions
Version 1.0
Responsibility: Customer Support
Initial Release: 18 April 2019
Current Release: 18 April 2019
QMS- 2030 User Manual Development
Only electronic copy on server is controlled
Page 8 of 40
Blow into the device using the
Blow and Hum technique, a long
tone will sound (approx. 5
seconds), this tone will stop once
the required sample has been
delivered. The device will display
“TEST” whilst the sample is
analysed.
If you have successfully delivered
a breath test and there is no
detectable alcohol in the breath
sample, “PASS .xxxx” will appear
with your BAC result.
If alcohol is detected ≥ 0.020 BAC
“VIOL .xxxx” or “FAIL .xxxx” will
be displayed with your BAC result
and you will not be able to start
the vehicle. The device will then
ask for a retest after a short
lockout (usually 5 min) until
readings are back to zero.
The interlock will may display
“WARN .xxxx” with your BAC
result if alcohol or mouth
contaminants are detected
≤ 0.020 BAC.
Following a successful test
“START mm:ss” will appear on
the screen together with a count
down.
You have 3 minutes to start the
engine before the device asks
you to retake the test.
The vehicle will now start.
TEST
PASS .xxxx
VIOL .xxxx
Or
FAIL .xxxx
Or
WARN .xxxx
START .xxxx
© GIS Australasia Pty Limited
GIS 440 Guardian 2030 User Instructions
Version 1.0
Responsibility: Customer Support
Initial Release: 18 April 2019
Current Release: 18 April 2019
QMS- 2030 User Manual Development
Only electronic copy on server is controlled
Page 9 of 40
5.Trouble Shooting Your Testing Technique
Taking the test can be daunting once you are “on your own” and it is easy
to become flustered. There are four parts to the test:
a) Pressure – a blow of sufficient pressure is indicated by a high
pitched tone. The aim should be to conduct the test at as low a
pressure as possible.
b) Duration – you have to provide an adequate breath sample for
about five seconds, or until the head unit clicks and tone sounds.
c) Hum – you have to hum as you are blowing. You will need to
maintain your breath level throughout the test while humming.
d) Breath band – the device will accept breath pressures between
upper and lower levels – the display and associated tones will
guide you if you are not doing it correctly. “Blow Softer” means
just that, to blow softer. “Blow Longer” normally means “don’t let
your breath drop off midway through the test”. “Abort Tamper”
normally means the back vents are covered or the mouthpiece is
in incorrectly.
Hint: Get rid of all distractions, or if you can’t, try focusing on the head
unit when taking the test to give a better chance of success.
6.Stall Protect Feature
If the motor is turned OFF for a short time, you can restart it within three
(3) minutes without taking another breath test. This is a safety feature
called “Stall Protect” displayed as “RESTART mm:ss” which allows you
to quickly restart the motor if it stalls.
7.Retesting
The system will require retests on a random time basis as long as the
vehicle remains in operation. The first retest will occur up to 15 minutes
from starting the vehicle. Subsequent retests will be 15 to 60 minutes
after a pass test result. The device will sound an alert and the display
will read “BLOW mm:ss” the right LED will be green and flashing and a
countdown clock will be displayed. Retest periods vary depending on
the state program.
© GIS Australasia Pty Limited
GIS 440 Guardian 2030 User Instructions
Version 1.0
Responsibility: Customer Support
Initial Release: 18 April 2019
Current Release: 18 April 2019
QMS- 2030 User Manual Development
Only electronic copy on server is controlled
Page 10 of 40
You have time to pull over safely and provide a breath sample. The
technique involved in taking a retest is the same as a test prior to starting
the vehicle.
NOTE: Retests will be required at random times whenever the motor
is running. If a retest request does occur, the driver must properly complete
a test, otherwise a recorded program violation may occur.
7.1 Failed Retest
If a BAC result occurs during a retest an alarm will sound and a “Wait”
message will display with a countdown. At this point turn off the car.
When you attempt to restart your vehicle the interlock will prompt for an
initial test. If a BAC result occurs your interlock will go into a lockout.
NOTE: Do not attempt another breath test until you are sure your
alcohol level is below the fail limit. A second or subsequent failed test may
result in a longer lockout period (approximately 30 minutes).
A “Violation Lockout” countdown may be triggered when a failed retest is
recorded during a monitor period. The recall will provide a 7 day
countdown timer for the vehicle to be returned to the Service Centre. The
head unit will display the final date that the vehicle can be driven before
entering Violation Lockout.
A Lockout is a recorded program violation and will mean that the vehicle
will need to have an Unlock code issued by Guardian Head Office (fees
apply) or be towed to the Service Centre at the participant’s expense.
Codes are only available during business hours.
7.2 Retest Not Taken
If a retest is not taken and passed within 5-10 minutes after a retest is
requested, the interlock will enter a “Missed Test” condition. The alarm
horn will sound, and hazard lights will flash and the interlock will display
a “Missed Test” message. To stop the alarm, you may either provide a
breath test, or turn the ignition off until the alarm stops.
NOTE: If your vehicle is camera equipped the camera will take a
photo of the driver when a Missed Test is recorded.
© GIS Australasia Pty Limited
GIS 440 Guardian 2030 User Instructions
Version 1.0
Responsibility: Customer Support
Initial Release: 18 April 2019
Current Release: 18 April 2019
QMS- 2030 User Manual Development
Only electronic copy on server is controlled
Page 11 of 40
A “Missed Test” is considered a Program Violation and may trigger a
Violation Lockout. The Lockout will provide a 7 day service reminder for
the vehicle to be returned to the Service Centre.
8.Servicing and Recalls
8.1 Scheduled Appointments
7 days before the Appointment date, before and after every test, the
display will indicate “APPT MM/DD” and the date that the vehicle is
required for routine service. This will appear every time the interlock
device is powered up before a test as well as for 5 minutes after the
motor is shut off. You can also check this date prior to this reminder
using the shortcut in 8.3.
You should contact the Service Centre and confirm your appointment. A
missed appointment fee may be applied if you return for your service
after the appointment date.
If the vehicle is not serviced on the Appointment date, the display will
indicate “SvcLckxxday” indicating the time period before the interlock will
enter Lockout. This new date will be 7 days after the original due date for
service. If the service is not completed before the countdown expires, the
GUARDIAN 2030 will enter a Lockout. This is a recorded program
violation and will mean that the vehicle will need to have an Unlock code
issued by Guardian Head Office (fees apply) or be towed to the Service
Centre at the participant’s expense. Codes are only available during
business hours.
Failure to return to the Service Centre for inspection of the interlock
device and downloading of data as required is a Program Violation. All
Data is reported to the RTA and they may apply the appropriate program
sanctions.
8.2 Violation Lockout
If a Program Violation occurs a Violation Lockout message will be
displayed. The screen will show the number of days to return before the
device will go into lockout as this period shortens the screen will display
the number hours before the device will go into lockout.
© GIS Australasia Pty Limited
GIS 440 Guardian 2030 User Instructions
Version 1.0
Responsibility: Customer Support
Initial Release: 18 April 2019
Current Release: 18 April 2019
QMS- 2030 User Manual Development
Only electronic copy on server is controlled
Page 12 of 40
A Violation Lockout means that the interlock will need to be reset by the
Service Centre at the Participant’s additional expense before the date
displayed. You only have the 7 days to return to your Service Centre.
After this period, the interlock will enter a Lockout. The data is transferred
to RTA for review and they may apply the appropriate program sanctions.
Once in Lockout, the vehicle will need to have an Unlock code issued by
Guardian Head Office (fees apply) or be towed to the Service Centre at
the participant’s expense. Codes are only available during business
hours.
8.3 Short Cuts
The GUARDIAN 2030 head unit has a number of short cut features that
allow you to check your status or enter codes by pressing the hash key
(#) and corresponding number:
#1 Appointment time and date
#2 Display ignition and battery voltage
#5 Creates call code for a lockout code
#9 Head and relay serial numbers
#0 To enter unlock code
9. Non-Compliance with Program Conditions
The interlock device fitted to your car is meant to keep you under
supervision and control. Its features and performance have been
developed to ensure that any non-compliance is recorded, and will
generate a VIOLATION LOCKOUT, which may lead to a LOCKOUT if
ignored. Violation Lockouts will incur additional expenses to the user. In
addition, Service Centres and Guardian are required by law to provide a
report to the RTA with details of any tampering or circumvention
detected.
The RTA expects participants to return their vehicle on, or before, the
service date (printed on your invoice). While there is a period of grace,
the period is not intended to allow participants to become non-compliant.
Where vehicles enter SERVICE LOCKOUT because participants have
gone past their service date, a Missed Appointment fee may be
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