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Wireless Pet Containment System

Guardian Wireless Pet Containment System Operating And Training Manual

™
Guardian
Wireless
™
Pet Containment System
Operating and Training Guide
Manual de adiestramiento y funcionamiento
Please read this entire guide before beginning
Veuillez lire ce manuel en entier avant de commencer
Por favor, lea este manual completo antes de empezar
Thank you for choosing Guardian™. Our mission is to ensure your pet’s safety by providing you the tools and techniques to successfully train your pet. If you have any questions, please contact the Customer Care Center at 1-800-457-3911 or visit our website at www.guardianpet.net.
___________________________________________ Table of Contents
Components ....................................................................................................................................3
Other Items You May Need ...............................................................................................................3
How the System Works .....................................................................................................................4
Key Defi nitions ................................................................................................................................4
Operating Guide
Set Up the Transmitter ...................................................................................................................5
Prepare the Receiver Collar ............................................................................................................5
Adjust the Pet Area to Desired Size ................................................................................................6
Transmitter Range Chart ...............................................................................................................7
Place the Boundary Zone Flags ......................................................................................................7
Fit the Receiver Collar ...................................................................................................................8
Training Guide
Be Patient With Your Pet ................................................................................................................9
Day 1 – Boundary Flag Awareness ..................................................................................................9
Days 2 thru 4 – Continue Boundary Flag Awareness .....................................................................10
Days 5 thru 8 – Distraction Phase ................................................................................................10
Days 9 thru 14 – Unleashed Supervision ....................................................................................... 11
Taking Your Pet Out of the Pet Area .............................................................................................. 11
Wireless - To - Go ........................................................................................................................12
Accessories ....................................................................................................................................12
Frequently Asked Questions ........................................................................................................... 12
Troubleshooting .............................................................................................................................14
Test Light Instructions ...................................................................................................................15
Terms of Use and Limitation of Liability .........................................................................................15
Caution .........................................................................................................................................15
Français .......................................................................................................................................16
Español ........................................................................................................................................30
FCC ..............................................................................................................................................44
Mounting Template ........................................................................................................................44
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Components
Power
Adapter
Transmitter
E
P
T
E
S
F
A
S
S
H
R
E
A
N
P
P
W
Y
O
Long
Contact Points
Boundary Flags - 50
Test Light Tool
Warranty
Operating and
Training Guide
Warranty Card
Other Items You May Need
• Pliers
• Scissors
• Lighter
• Drill & mounting hardware
• Tape measure
• Non-metallic collar and leash
Receiver
Collar w/Short
Contact Points
Battery
(PetSafe® RFA-67)
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How the System Works
The Guardian Wireless Pet Containment SystemTM has been proven safe, comfortable, and effective for all pets over 8 pounds. The system works by transmitting a radio signal up to 90 feet in all directions. You temporarily defi ne the Pet Area with Boundary Flags for a visual aid in training your pet. Your pet wears a Receiver Collar with Contact Points that touch his neck, and, once trained, is allowed to roam freely in the Pet Area. When your pet reaches the Boundary Zone, the Receiver Collar gives a warning beep before delivering a safe Static Correction through the Contact Points to get his attention until he returns to the Pet Area.
Key Definitions
Transmitter: Transmits the radio signal and is the center
of the Pet Area. Pet Area: Distance from the Transmitter where your pet
can roam freely. Boundary Zone: 2 to 3 foot wide area outside the
Pet Area where your pet’s Receiver Collar will begin to beep and then begin to deliver a Static Correction. The correction will start in the Boundary Zone and continue anywhere beyond the Pet Area. Note: The Receiver Collar is
equipped with a safety time-out feature that will stop correcting after 30 seconds if your pet remains outside the Pet Area.
Receiver Collar: Receives the radio signal from the Transmitter.
Correction Level Button: Adjusts the level of Static Correction your pet receives outside the Pet Area.
Receiver Indicator Light: Indicates the level of correction at which the Receiver Collar is set. This light also serves as a low battery indicator.
Contact Points: Deliver the safe Static Correction when your pet moves into the Boundary Zone.
Power Jack: Where the Power Adapter plugs into the Transmitter. The Transmitter is powered by a standard 120-volt outlet.
Boundary Switch: Adjust according to the size of the Pet Area desired.
Power Light: Indicates when the Transmitter is on. Boundary Control Dial: Adjusts the distance from the
Transmitter to the Boundary Zone. Note: Adjusting the dial does not change the level of Static Correction on the Receiver Collar.
Transmitter
Note: In many neighborhoods, nearby property lines may limit how large the Pet Area can be.
PET AREA
Maximum 90 ft. range
(45 average steps)
Receiver Collar
Correction Level Button
Washers
Contact Points
Battery
Receiver Indicator Light
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Transmitter
Power Jack
Boundary Switch
Power Light
Boundary Control Dial
On/Off Switch
Operating Guide
BOUNDARY
CONTROL
7
8
Power
Boundary Switch
Low
High
8
Step
1
Step
Set Up the Transmitter
Important: You may need to move the Transmitter several times before determining the final location.
The Transmitter is located at the exact center of the Pet Area. Place the Transmitter:
• 2 to 4 feet above the floor.
• In a dry, well ventilated, protected area.
• In an area where temperatures do not fall below freezing (e.g., garage, basement, shed, closet).
• On a non-metal table or mount on a wall (1A). A mounting template is included on the back of this guide.
• At least 3 feet from large metal objects, as these items may reduce the size and shape of your Pet Area (1B).
To maximize your Pet Area, make sure the Boundary Switch is on “High” and the Boundary Control Dial is set to “8” (1C). Plug Power Adapter into Power Jack and standard 120-volt outlet. Turn the Transmitter on.
Wall
Mount
Tabletop
1m
(3ft)
Prepare the Receiver Collar
2
Your Receiver Collar comes with short Contact Points installed. Use the long Contact Points for pets with long or thick hair. Tighten the Contact Points with the Contact Point Wrench portion of the Test Light Tool (2A) one-half turn beyond fi nger tight (2B). Check the tightness weekly.
To Insert and Remove the Receiver Collar Battery
Note: Do not install the battery while the Receiver Collar is on your pet.
This Receiver Collar utilizes a replaceable PetSafe® battery (RFA-67). This unique battery is designed to make battery replacement easier and increase water protection.
To insert the battery, align the symbols on the battery (arrow) and Receiver Collar (triangle) (3C). Use the Battery Wrench portion of the Test Light Tool (2A) to turn the battery clockwise until the arrow lines up with the lock symbol on the housing.
To remove the battery, turn the battery counter-clockwise using the Battery Wrench portion of the Test Light Tool (2D). DO NOT attempt to cut into or pry open the battery. Be sure to discard the used battery properly.
A replacement PetSafe® battery (RFA-67) can be found at many retailers. Contact the Customer Care Center at 1-800-457-3911 or visit our web site at www.guardianpet.net to locate a retailer near you.
2A
Contact Point Wrench
Te s t Light
2B
2C
2D
Battery Wrench
Test Light Contacts
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To Set the Static Correction Level
Read all steps before attempting to set the Static Correction Level.
1. Remove the clear plastic cover with the Battery
Wrench portion of the Test Light Tool (2A) to expose the Correction Level Button (2E).
2. With the battery installed, press the Correction Level Button and release when the Receiver LED Indicator Light lights up (2F).
3. The Receiver LED Indicator Light will emit a series of fl ashes representing the Static Correction Level.
4. Increase the Static Correction Level by pressing and releasing the Correction Level Button within 5 seconds of the previous series of fl ashes.
5. After setting the Static Correction Level, replace the cover to protect the Correction Level Button.
The Static Correction levels increase in strength from 1 to 4. Pushing the Correction Level Button while the Receiver Collar is on level 4 will cause the Receiver Collar to revert to level 1. Refer to the Function and Response Table to choose the Static Correction level that best fi ts your pet.
The Receiver Indicator Light acts as a low battery indicator, fl ashing every 4 to 5 seconds when replacement is required.
2E 2F
Step
3
Function and Response Table
Indicator Light Response
1 Flash 1 No Static Correction, Beep Only 2 Flashes 2 Low Static Correction Timid 3 Flashes 3 Medium Static Correction Timid or Average 4 Flashes 4 High Static Correction High Energy Flashes once every
4 to 5 seconds
Note: Begin training with Static Correction Level 2 and only increase if your pet does not respond to the Static Correction.
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Static Correction Level
Receiver Collar Function Temperament of Pet
Indicates Low Battery
Adjust the Pet Area to Desired Size
Make sure the entire Pet Area lies within your property boundaries (3A). Always start determining the Boundary Zone at the shortest distance from Transmitter. Place the Boundary Switch on “Low” if the Boundary Zone will be less than 45 feet from the Transmitter.
Two-Person Method
Hold the Receiver Collar at your pet’s neck height (3B) with logo side facing away from the Transmitter (3C). Walk to the edge of the desired Pet Area. Facing away from the Transmitter, hold the Receiver Collar at the edge of the desired Pet Area (3D).
Starting with the Boundary Control Dial set to “8”, have a second person turn the dial down SLOWLY. When the Receiver Collar starts to beep, tell the person to stop turning the Boundary Control Dial. Record your settings below for future reference.
3A
Pet
Area
STREET
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One-Person Method
Measure the shortest distance from
3B
3C
the desired Boundary Zone to the Transmitter. Find the distance on the Transmitter Range Chart below and set the Boundary Switch and Boundary Control Dial. Take the Receiver Collar to the Boundary Zone with the Receiver Collar at your pet’s neck height (3B) with logo side facing away from the Transmitter (3C). Determine where the Receiver Collar begins to beep. If the Receiver Collar beeps before or after the desired Boundary Zone, return to the Transmitter and adjust the Boundary Control Dial. Repeat this process until the Receiver Collar is beeping at the desired location. Record your settings below for future reference.
Note: If you cannot hear the beep, refer to the “Test Light Instructions” section.
3D
Pet Area
Boundary
Zone
Transmitter
Step
4
Range Chart
Boundary
Control
Dial
Position
1 2 3 4 5 6 7 8
Boundary
Boundary
Switch
LOW
5-10 ft 5-10 ft
5-10 ft 5-10 ft 15-20 ft 25-35 ft 20-25 ft 42-55 ft 25-30 ft 55-65 ft 35-40 ft 75-85 ft 40-45 ft 85-90 ft 40-45 ft 85-90 ft
Switch
HIGH
Record Your Settings
Final Boundary Switch Setting (HIGH or LOW)
Home Camping Vacation Other
Note: These distances are approximate.
Place the Boundary Flags
The Boundary Flags are visual reminders for your pet of where the Boundary Zone is located. The Receiver Collar will activate within 2 to 3 feet of the Boundary Flags.
1. Hold the Receiver Collar at your pet’s neck height with logo side facing away from the Transmitter.
2. Walk towards the Boundary Zone until the Receiver Collar beeps (4A).
3. Place a Boundary Flag in the ground (4B).
4. Walk back into the Pet Area until the beeping stops.
5. Repeat this process around the Boundary Zone until it is marked with Boundary Flags every 10 feet.
The Boundary Flags may be in different parts of the Boundary Zone and may not be in a line. The Boundary Zone is 2 to 3 feet wide.
Note: If you cannot hear the beep, refer to the “Test Light Instructions” section.
4A
Final Boundary Control Dial Position (1-8)
4B
E
P
T
S
E
F
A
S
S
R
H
E
A
N
P
W
P
O
Y
Receiver Static Correction Level (1-6)
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Step
5
Fit the Receiver Collar
Important: The proper fit and placement of your Receiver Collar is important for effective training. The Contact Points must have direct contact with your pet’s skin on the underside of his neck.
To assure a proper fit, please follow these steps:
1. Make sure that the battery is not installed in the Receiver Collar.
2. Start with your pet standing comfortably (5A).
3. To make it easier to hear the warning beep, place the Receiver Collar on your pet with
the logo side of Receiver facing up.
4. Center the Contact Points underneath your pet’s neck, touching the skin. If your pet has a
long or thick coat, use the enclosed long Contact Points to reach through the hair. Note: It is sometimes necessary to trim the hair
around the Contact Points to make sure that contact is consistent.
5. Check the tightness of the Receiver Collar by inserting one
finger between the end of a Contact Point and your pet’s neck. The fit should be snug but not constricting (5B).
6. Allow your pet to wear the collar for several minutes then
recheck the fit. Check the fit again as your pet becomes more comfortable with the Receiver Collar.
7. Trim the collar as follows (5C):
a.
Mark the desired length of the Receiver Collar with a pen. Allow for growth if your pet is young or grows a thick winter coat.
b.
Remove the Receiver Collar from your pet and cut off the excess.
c. Before placing the Receiver Collar back onto your pet, seal the
edge of the cut collar by applying a flame along the frayed edge.
Important: For comfort, safety and effectiveness of product, please ensure the following:
• During the fi rst 2 weeks of training, do not use the training
device on your pet without direct supervision.
• Check the fi t to prevent excessive pressure by being able to
insert one fi nger between the Contact Point and your pet’s skin.
• Your pet must be carefully examined daily for any signs of a rash or sore.
• If a rash or sore is observed, discontinue the use of the Receiver Collar for a few days.
• If the condition persists beyond 48 hours, see your veterinarian.
• Your pet’s neck and the Contact Points must be washed weekly with a wash cloth and mild hand soap,
then rinsed thoroughly.
A condition called Pressure Necrosis, which is a devitalization of the skin due to excessive and prolonged contact against the Contact Points, may occur if the steps above are not followed.
To Re-Thread the Collar
Slide Buckle
Ridges
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The slide buckle prevents the collar from becoming loose around your pet’s neck.
The ridges must be facing up; the collar will slip if it is not prop­erly threaded.
Training Guide
Be Patient With Your Pet
Important: Proper training of your pet is essential to the success of the Guardian Wireless Pet Containment System™. Read this section completely before beginning to train your pet. Remember that the Guardian Wireless Pet Containment System™ is not a solid barrier.
• Have fun with your pet throughout the training process. Training should be fun,
fair, firm and consistent.
• Train for 10 to 15 minutes at a time. Don’t try to do too much too quickly. More-
frequent short sessions are better than less-frequent longer sessions.
• We suggest a minimum of 14 days of training. Depending on your pet and how he
learns, the training could take more or less time.
• If your pet shows signs of stress, slow down the training schedule, add additional days
of training, or increase the amount of play time with your pet in the Pet Area. Common stress signals include:
- Pet pulling on leash toward the house
- Ears tucked
- Tail down
- Body lowered
- Nervous / frantic movement or stiffening of pet’s body
• Your pet must be completely comfortable near the Boundary Flags at the end of every training session. Spend at
least 5 minutes of “play time” at the completion of each session within 10 feet of the Boundary Flags.
SMTWT F S
12345
8 9 10 11 12
15 16 17 18 19
22 23 24 26
29 30 31
25
45
67
13 14
20 21
0
27 28
15
min.
30
Phase
1
• Finish each training session on a positive note with lots of praise and play.
• Remove the Receiver Collar after each training session.
• Be sure to contain your pet by another means during the training period (e.g. pen, tie-out, leash, etc.).
• During training, if you need to take your pet out of the Pet Area, remove the Receiver Collar and either pick
your pet up or put him in the car to pass out of the Pet Area.
•
Even if you think your pet is responding well to the training, complete the entire training. Reinforcement is important!
__________________________________________________
Day 1 - Boundary Flag Awareness
Perform three sessions on day 1, each training session lasting 10-15 minutes.
Goal:
To have your pet learn that the Boundary Flags and warning beep from the Receiver Collar defi ne the new Pet Area.
Setup:
• Program the Static Correction Level on the Receiver Collar depending on the size and temperament of your pet.
• Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash. Note: Be sure
the extra collar does not put pressure on the Contact Points.
• Have tiny pieces of treats that your pet will fi nd desirable available (hot dogs or lunch meat work well).
• Have your pet’s favorite play toy available.
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Steps:
1. Begin by walking your pet on a leash in the Pet Area. Calmly praise and talk to your pet, occasionally giving treats.
2. Move toward the Boundary Flags (1A). Keep your mood happy and throw treats to the ground.
3.
With full control of your pet on a leash, toss a treat on the outside edge of the fl ags. As your pet enters the Boundary Zone to receive the treat, the receiver collar will begin to beep (1B). As your pet remains in the Boundary Zone, he will receive a mild Static Correction. Allow your pet to stay in the Boundary Zone for 2 seconds then gently help him back into the Pet Area (1C). Immediately praise and offer your pet a treat as he enters the Pet Area, even if you have helped with the leash. Wiggle a Boundary Flag to help your pet understand that the discomfort of the Static Correction happens around the fl ags.
4. Repeat this process at several different Boundary Flags. Your pet should start to resist going after the treat in the Boundary Zone. If your pet continues to enter the Boundary Zone, check the fi t of his Receiver Collar and allow him 2-3 seconds in the zone before pulling him back to the Pet Area.
Note: Never allow your pet to eat the treat in the Boundary Zone.
Phase
2
Phase
3
__________________________________________________
Days 2 thru 4 -
Perform three sessions per day, each lasting 10-15 minutes.
Goal:
To train your pet to stay in the Pet Area and respect the boundary while you are outside of it.
Setup:
• Program the Static Correction Level on the Receiver Collar depending on the size and temperament of your pet.
• Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash. Note: Be sure
the extra collar does not put pressure on the Contact Points.
• Have tiny pieces of treats available (hot dogs or lunch meat work well).
• Have your pet’s favorite play toy available.
Steps:
1. Repeat steps 1-4 in Phase One
2. Drop the leash, leaving your pet in the Pet Area.
3. Walk outside the boundary and wiggle the Boundary Flags facing your pet.
4. Continue around the entire boundary doing this, tossing treats to your pet in the Pet Area and praising him.
5. If your pet does not respond to the Static Correction, increase the Static Correction Level by 1.
Continue Boundary Flag Awareness
__________________________________________________
Days 5 thru 8 - Distraction Phase
Perform three training sessions per day, each lasting 10 to 15 minutes.
Goal:
To train your pet to stay within the Pet Area with distractions outside of the Pet Area.
Setup:
• Program the Static Correction Level on the Receiver Collar depending on the size and temperament of your pet.
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• Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash. Note: Be sure
the extra collar does not put pressure on the Contact Points.
• Have tiny pieces of treats available (hot dogs or lunch meat work well).
• Have your pet’s favorite play toy available.
• Create distractions to tempt your pet to enter the Boundary Zone, such as:
- Have a family member cross from inside the Pet Area to outside of it.
- Throw a ball outside of the Pet Area.
- Have a neighbor walk their pet outside of the Pet Area.
Steps:
1.
With full control of your pet on a leash, have the distraction presented.
2. If your pet does not move toward the distraction, praise and offer a treat.
3. If your pet does react to the distraction, allow him to go into the Boundary Zone.
4. Help your pet back into the Pet Area if he does not turn back after 3 seconds.
5. Treat and praise your pet anytime he comes back into the Pet Area with or without help.
6. Repeat this process with other distractions. Use other family members during this process.
7. If your pet does not respond to the Static Correction, increase the Static Correction Level by 1.
__________________________________________________
Phase
4
Days 9 thru 14 - Unleashed Supervision
Training sessions should start at 10-15 minutes, gradually increasing to over an hour. Your pet is ready for this step only when he clearly avoids the entire Boundary
Zone, regardless of any distractions or temptations. During this step, do not leave your pet unattended.
Goal:
To give your pet free run of the Pet Area off the leash.
Setup:
Adjust the Receiver Collar to the permanent setting appropriate for your pet depending on his size and temperament.
Steps:
1. Enter the Pet Area with your pet wearing the Receiver Collar.
2. Walk around the yard and play with your pet, staying within the Pet Area at all times.
3. Preoccupy yourself with another task in the yard while watching your pet.
4. Should your pet escape, take the Receiver Collar off or turn the system off at the Fence Transmitter and lead him back into the Pet Area.
__________________________________________________
Taking Your Pet Out of the Pet Area
Important: Remove the Receiver Collar and leave it in the Pet Area.
Once your pet learns the Boundary Zone, he will be reluctant to cross it for walks or car rides.
Option 1: Replace the Receiver Collar with a regular collar. Put your pet in a car that is within the Pet Area and drive him out of the Pet Area.
Option 2: Replace the Receiver Collar with a regular collar and leash. Walk your pet out of the Pet Area while giving a command such as “OK” at a specific place of the Boundary Zone (the end of your driveway, sidewalk, etc.). Always leave the Pet Area with a leash at this place and your pet will associate leaving the Pet Area only on a leash, only at this place, and only with a person. You may initially need to convince your pet to leave the Pet Area with a food treat and lots of praise.
Note: You may also carry your pet out of the Pet Area.
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Wireless - To - Go
Your Guardian Wireless Pet Containment SystemTM is completely portable. Follow the set-up procedures (steps 1 through
4) wherever you wish to have containment of your pet. Reestablish the Pet Area and mark it with Boundary Flags so your pet knows his Boundary Zone. Note: If setting up in a metal building or vehicle, the maximum size of the Pet Area may be reduced. Be sure to remove the Receiver Collar battery before turning off the Transmitter. If you want to power the Transmitter from a car or other DC source, use an inverter rated for 50 watts or more.
_____________________________________________________
Accessories
To purchase additional accessories for your Guardian Wireless Pet Containment System™, contact the Customer Care Center at 1-800-457-3911 or visit our website at www.guardianpet.net to locate a retailer near you.
Component Part Number
Battery - two pack RFA-67D-11 Extra Receiver Collar PIF-275 Power Adapter 300-475 Replacement Collar RFA-48 Extra Flags RFA-2 Extra Wireless Transmitter IF-100 Accessory Pack RFA-135 Battery Back-Up RFA-157
Frequently Asked Questions
Is the Receiver Collar waterproof?
Will the Guardian Wireless Pet Containment System™ cover a larger circle than 180 feet across?
Will a sloping yard affect the Pet Area?
Can I use more than one Receiver Collar with the Wireless System?
Will the Wireless System keep other pets out of my yard?
Is there a hand-held remote Transmitter that will work with the Wireless System Receiver Collar?
Is there a smaller Receiver Collar or another compatible Receiver Collar that I can use with the Wireless Transmitter?
If I have a question about my Wireless System or need replacement parts, where can I get answers or service?
• Yes. When changing the battery, be sure to keep the battery area free from dirt and debris.
• You can use another Wireless Transmitter with overlapping boundaries of at least 5-10 feet to get a larger Pet Area.
• The Transmitter signal extends 90 feet in all directions. A sloping yard can cause the Pet Area to appear less or more than expected. Consider repositioning the Transmitter to maximize your Pet Area.
• Yes. There is no limit to the number of pets you can contain with the Wireless System. You must purchase an additional Receiver Collar for each pet. Contact the Customer Care Center at 1-800-457-3911 or visit our website at www.guardianpet.net to locate a retailer near you.
• No. The Wireless System is only effective on pets who wear the Receiver Collar.
• No. You would need to purchase a separate Remote Training System. Contact the Customer Care Center at 1-800-457-3911 or visit our website at www.guardianpet.net to locate a retailer near you.
• No. Contact the Customer Care Center at 1-800-457-3911 or visit our website at www.guardianpet.net for additional ideas or solutions.
• Contact the Customer Care Center at 1-800-457-3911 or visit our web site at www.guardianpet.net.
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Can I use the Wireless System on an aggressive pet?
Can I use the Wireless System on a cat?
What happens if the power goes out?
What if I lose the clear plastic cover for the Correction Level Button?
If my pet leaves the Pet Area, how long will he be corrected?
How often do I need to replace the Receiver Collar battery?
Can I place the Receiver on another collar?
Do I need to perform maintenance on my Wireless System?
How do I know the battery in the Receiver Collar is still working?
Will buildings and landscape features (trees, shrubs, etc.) affect the performance of the Wireless System?
What do I do if my pet’s neck becomes red and irritated?
Can I attach a leash to the Receiver Collar?
Why does my Receiver Collar have a beep only mode?
• We do not recommend using any electronic training devices on aggressive pets. If you are unsure if your dog is aggressive, please consult your veterinarian or a certifi ed trainer.
• The Wireless System can be used as long as the cat can comfortably wear the Receiver Collar.
• The Wireless System is designed to recognize power outages and shuts down without activating the Receiver Collar. However, if your pet is near the Boundary Zone during the power failure, he may receive a Static Correction. To lessen this chance, you may consider a battery back­up device for the Transmitter if your area experiences frequent power outages.
• The clear plastic cover prohibits the Static Correction Level from accidentally being changed and also helps keep the Receiver waterproof. Contact the Customer Care Center at 1-800-457-3911 for a replacement.
• Your pet will receive Static Correction as long as he is outside the Pet Area, for up to 30 seconds. The Receiver Collar has a safety time-out to stop correcting and beeping after 30 seconds until it is returned to the Pet Area.
• Battery life depends on how frequently your pet tests the Boundary Zone. The Receiver Indicator Light acts as a low battery indicator, flashing every 4 to 5 seconds when replacement is required.
• Yes, any non-metallic collar. Make 2 holes in the collar to attach the Receiver. Use the collar in the kit as a template to locate the holes on the new collar.
• Check your pet’s neck daily for irritation from the Contact Points.
• Check the Contact Points on the Receiver Collar weekly to make sure they are tight and clean.
• Check the fit of the Receiver Collar weekly.
• The Receiver Indicator Light acts as a low battery indicator, flashing every 4 to 5 seconds when replacement is required.
• Take the Receiver Collar off your pet and walk into the Boundary Zone. The Receiver Collar should beep. If not, replace the battery.
• No. However, placing the Transmitter inside a metal building or vehicle can reduce the maximum range of the Wireless System.
• This condition is due to the Contact Points irritating the skin. Discontinue use of the Receiver Collar for a few days. If the condition persists beyond 48 hours, see your veterinarian. Once the skin returns to normal, replace the Receiver Collar and monitor the skin condition closely.
• No. This can result in pulling the Contact Points too tightly against your pet’s neck. Attach a leash to a separate, non-metallic collar positioned above the Receiver Collar.
• The beep only mode can be used in training your pet to his boundary or for well-trained pets that no longer require Static Correction.
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Troubleshooting
The Receiver Collar is not beeping when setting up the Boundary Zone.
The Receiver Collar is not beeping or administering a Static Correction.
The Receiver Collar is beeping everywhere.
The Receiver Collar is beeping inside the house.
The Boundary Zone seems to fluctuate.
The Receiver Collar activates in the middle of the yard.
The Receiver Collar is beeping but my pet is not responding to the Static Correction.
My pet reacts strongly to the Static Correction and has become fearful.
The Power Light is not on.
I was setting up the Pet Area and after I turned down the Boundary Control Dial, the Receiver Collar would no longer beep or correct.
• The beep may be difficult to hear in a noisy environment.
• Install Test Light as explained in the “Test Light Instructions” section, and use it to determine the location of Boundary Zone.
• Check that the Transmitter is set up according to directions and install a new battery within 5 feet of the Transmitter.
• Check that the Transmitter is plugged into a working 120-volt outlet, turned on, the Power Light is on, and the Transmitter controls are set at your desired settings.
• Check Receiver battery to make sure it is installed properly.
• When replacing the battery, do so within 5 feet of the Transmitter.
• Check that the Transmitter is plugged into a working standard 120-volt outlet, turned on, the Power Light is on, and the Transmitter controls are set at your desired settings.
• Bring Receiver Collar within 5 feet of the Transmitter to reset.
• Make sure the Transmitter is on and set up according to the directions.
• Ensure the entire house is within the Pet Area. The Transmitter may need to be moved to adjust the Pet Area to include the entire house.
• If relocating the Transmitter, remove the Receiver Collar from your pet before turning the Transmitter off.
• This is normal for the electro magnetic field of the Wireless System. The field may be affected by surrounding “electronic noise,” which can cause it to fluctuate up to 5%.
• Where the Receiver Collar activates is influenced by the speed and orientation of the Receiver Collar as your pet enters the Boundary Zone.
• The Receiver Collar activates when it loses the Transmitter signal. This sometimes occurs if a large metal object is between the Receiver Collar and Transmitter, if the orientation of the Receiver Collar changes near the Boundary Zone, or if the surrounding “electronic noise” interferes with the signal. If this continues to occur, consider relocating the Transmitter and resetting the Pet Area.
• Make sure the Static Correction Level is set at 2 or above.
• Test the Receiver Collar with the Test Light.
• If the Test Light fl ashes, check the fi t of the Receiver Collar.
• Trim your pet’s fur where the Contact Points touch the neck and/or switch to the longer Contact Points.
• Increase the Static Correction Level.
• Repeat training steps to reinforce training.
• Lower the Static Correction Level.
• Make sure you are in control of the situation when your pet receives his first Static Corrections (have him on a leash attached to a separate, non­metallic collar) and lead him into the Pet Area and praise him. If your pet remains fearful, suspend training and start again the next day. Make sure to end all training sessions on a positive note with lots of praise and play.
• Make sure the Transmitter On/Off Switch is on and the Power Adapter is plugged into the Transmitter and a working standard 120-volt outlet.
• You may have turned the Boundary Control Dial down too quickly, causing the Receiver Collar to go into power-fail mode. This is a safety feature designed to protect your pet when power to the Transmitter goes out. With the Receiver Collar within 5 feet of the Transmitter, turn the Boundary Control Dial to “8” and reset the Boundary Zone, making sure to turn the dial down slowly.
14 1-800-457-3911
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