G-Technology GD4 1000, GD4 500, GD4 2000, 908112-01, 908113-01 Installation Manual

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G-DRIVE Product Guide
G-DRIVE™
G-Technology Inc.
Tel: (310) 449-4599 Fax: (310) 449-4670
support@g-technology.com
P/N GD1207 RevA
TABLE OF CONTENTS
1. INTRODUCTION
2. SAFETY PRECAUTIONS
3. SYSTEM REQUIREMENTS
4. WHAT’S IN THE BOX
5. G-DRIVE OVERVIEW
6. INSTALLING G-DRIVE
7. INITIALIZING G-DRIVE
7.1 Mac OSX (10.4)
7.2 Windows 2000/XP
7.3 Cross Platform use
8. UNMOUNTING/DISCONNECTING G-DRIVE
9. OPTIMIZING DATA TRANSFER RATES
10. TECHNICAL SUPPORT
11. LIMITED WARRANTY
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G-DRIVE Product Guide
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G-DRIVE Product Guide
1. INTRODUCTION Thank you for purchasing G-DRIVE™ from G-Technology, Inc. (G-Tech)! G-DRIVE external storage solutions from G-Tech offer industry leading performance and are ideal for digital audio & video editing, graphic design and for backing up all of your digital photos, MP3s and other important files. G-DRIVE is the only system to feature a silent, “fan-less” design and an integrated cooling system to ensure reliable operation and long life.
2. SAFETY PRECAUTIONS The disk drive contained in your G-DRIVE is a delicate electronic instrument and is susceptible to damage due to excessive physical shock. Place the unit in a vented area away from moisture or liquids. Please handle the unit with care. Do not open the case. Doing so will void the warranty. If the
product is returned with damage caused by improper handling, the warranty will be void and liability will rest with the user.
3. SYSTEM REQUIREMENTS FireWire 800 equipped computer (9-pin connection)
Mac OS X 10.2.4 or higher
Windows 2000 or Windows XP
FireWire 400 equipped computer (4-pin or 6-pin connection)
Mac OS 9.x or OS X
Windows 2000 or Windows XP
USB equipped computer
Mac OS 9.x or OS X
Windows 2000 or Windows XP
4. WHAT’S IN THE BOX
Take a moment to ensure that the following items are included in the box. If anything is missing, please call G-Tech at (310) 449-4599. Please keep the shipping container and packing materials. In the unlikely event that you need to
return G-DRIVE to us for any reason, you must use the G-Tech shipping container. If the product is returned damaged caused by improper packaging, the warranty will be void and liability will rest with the user.
G-DRIVE FW:
• G-DRIVE disk array (FW400/800)
• Installation CD-ROM
• FireWire 800 (9-pin to 9-pin) cable
• External universal power supply
G-DRIVE Combo:
• G-DRIVE disk array (FW400/USB 2.0)
• Installation CD-ROM
• FireWire 400 (6-pin to 6-pin) cable
• USB 2.0 cable
• External universal power supply
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5. G-DRIVE OVERVIEW
Attention Mac OS X Users
G-DRIVE is set up at the factory for use with Mac OS X systems. If you are running Mac OS X,
G-DRIVE will mount on the OS X desktop right out of the box. If it becomes necessary to re-format G-DRIVE for Mac OS X, see section 7.1.
Attention Windows Users
G-DRIVE must be formatted for the Windows Operating System before use on a PC. Please see section 7.2 for more information.
Attention Cross Platform Users
G-DRIVE can be used on both MAC and PC systems by formatting the drive “FAT32.”
There are some limitations when using FAT 32, see section 7.3 for details. Alternatively you can install software on the Windows machine such as “MacDrive” which will allow you to mount MAC formatted drives on your PC.
Power and Activity LED
FireWire 800 Ports
FireWire
On/Off Switch
Security Slot
Power
G-DRIVE FW (FW400/800
)
G-DRIVE Combo (FW400/USB 2.0
)
FireWire 400 Ports
USB 2.0 Port
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6. INSTALLING G-DRIVE Q
G-DRIVE attaches to your computer via USB 2.0 and, FireWire 400 or FireWire 400 and FireWire 800 depending on your model. Choose the connection appropriate for your system and connect G-DRIVE with a supplied cable.
Connect the supplied power cord to the Power Supply “brick” and plug the other end in to a surge protector or wall outlet.
7. INITIALIZING G-DRIVE Q
G-DRIVE Q is set up at the factory for use with Mac OS X systems. If you are running Mac OS X, G-DRIVE Q will mount on the desktop right out of the box. If it becomes necessary to re­format G-DRIVE Q, follow the instructions below.
For Mac OS X installations, proceed to Section 7.1
For Windows 2000/XP installations, proceed to Section 7.2
For Cross-Platform use see section 7.3
7.1 Mac OS X (10.4)
1. Open the Apple Disk Utility. The Apple Disk Utility is in the Utilities Folder located in the Appl ications Folde r on the Macintosh HD. A dialog box like the following will appear. G-DRIVE will be displayed in the left-hand column as shown.
2. Select G-DRIVE by clicking on the entry in the left-hand column as shown below. Information about G-DRIVE will be displayed at
the bottom.
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3. Select the Partition tab to view the partition options as shown below.
4. Set the Volume Scheme: to 1 Partition. Enter a Volume Name: under Volume Information (in this example G-DRIVE) and set Format: to
Mac OS Extended as shown below.
Note: Alternatively, G-DRIVE can be set up in multiple volumes by
selecting the desired number of partitions from the Volume Scheme pull­down menu.
5. Click on the <Partition> button. The dialog box shown below will appear. Click on the <Partition> button to continue.
6. When partitioning is complete, G-DRIVE will be displayed in the left-hand panel as shown below.
7. Exit the Apple Disk Utility.
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8. G-DRIVE will now mount on the desktop as shown below.
G-DRIVE is now set up for use!!
7.2 Windows 2000/XP
1. Power on G-DRIVE, wait 10 seconds, then power on your computer.
2. Open the Disk Management utility by right-clicking on the My Computer icon on the desktop and selecting “Manage” from the drop down menu as shown below.
3. The Computer Management console will appear as shown below. Click on “Disk Management” in the left-hand panel. G-DRIVE is identified as Disk 1 in this example.
Right click on Disk 1 and select Initialize Disk from the pull-down menu as shown. The window shown on the next page will appear.
4. Click on the <OK> button to continue.
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5. The following window will appear. G-DRIVE (Disk 1) is now identified as Basic and Online.
6. Right-click on the Disk 1 “Unallocated” bar entry and select New Partition… from the pull-down menu as shown below.
7. The window shown below will appear. Click on the <Next> button to continue.
8. The following window will appear. Click on the < Next> button to continue.
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9. The window shown below will appear. Click on the <Next> button to continue. This will create one large volume using all of the available space on G-DRIVE.
Note: Multiple partitions can be created on G-DRIVE. Consult your Windows documentation for instructions on setting up multiple partitions.
10. Windows will automatically assign a drive letter (in this example E:). Accept this assignment and click on the <Next> button to continue.
11. Enter a Volume Label: (in this example, G-DRIVE), check the Perform a quick format box and click on the <Next> button to continue.
12. The following window will appear. Click on th e <Finish> button to continue.
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13. Windows will format the volume and then display the following window. Disk 1 is now identified as G-DRIVE (E:). Exit the Computer Management console
14.
G-DRIVE will now be displayed as an available hard
disk drive under My Computer as shown below.
G-DRIVE is now set up for use!!
7.3. Cross Platform Use
To setup your G-DRIVE for use on both Windows and Macintosh systems, use the Apple Disk utility and format G-DRIVE FAT32.
1. Open the Apple Disk Utility. (The Apple Disk Utility is in the Utilities Folder located in the Applications Folder on your system drive). A window like the one below will appear.
2. Select the G-DRIVE from the left-hand column, then select the “Erase” button at the top as shown. Select MS-DOS File System from the drop down menu and Enter “G-DRIVE” in the Name field.
3. Click on the erase button and the screen on the next page will appear.
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4. Click “Erase” and your drive will be formatted to its full capacity as FAT32. With this format, you will be able to READ/WRITE on both windows (2000/XP) and MAC OS machines. (NOTE: You could format your drive on a Windows machine FAT32, however Windows currently limits FAT32 partitions to 32GB in size)
WARNING: THIS WILL ERASE ALL DATA ON YOUR DRIVE.
NOTE: The 'MS-DOS File System' cannot write files over 4 GB. If you are working with files over
4 GB, you may want to choose a software option like MacDrive. MacDrive is Windows software that enables the Windows OS to mount MAC formatted drives. (www.macdrive.com)
8. UNMOUNTING/DISCONNECTING G-DRIVE
A great feature of G-DRIVE is its ability to be connected and disconnected while your computer is running. To prevent failures and/or data loss it is important to follow the steps below when unmounting/disconnecting G-DRIVE from your computer.
8.1 Mac OS X Computers
1. Before powering down and disconnecting G-DRIVE, you must unmount the system by simply dragging the G-DRIVE icon to the trash located in the dock.
2. It is now safe to power off and remove G-DRIVE from your system.
8.2 Windows Computers
1) Before powering down and disconnecting G-DRIVE, left-click on the Eject icon shown below.
2) The following box will appear. Click on the entry.
3) A balloon like the following will appear.
4) It is now safe to power off and remove G-DRIVE from your system.
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9. OPTIMIZING DATA TRANSFER RATES G-DRIVE FW
G-DRIVE FW can be connected to any Mac or PC equipped with a FireWire 400 or FireWire 800 port. For best performance, G-DRIVE FW should be connected via FireWire
800. Alternatively, G-DRIVE FW may be connected to a FireWire 400 port.
G-DRIVE Combo
G-DRIVE Combo can be connected to any Mac or PC equipped with a FireWire 400 or USB port. For best performance, G-DRIVE Combo should be connected via FireWire 400. Alternatively, G-DRIVE Combo may be connected to a USB
1.1 or USB 2.0 port.
G-DRIVE USB
G-DRIVE USB can be connected to any Mac or PC equipped with a USB1.1 or USB 2.0 port. For best performance, G-DRIVE USB should be connected via USB 2.0.
10. TECHNICAL SUPPORT
If you encounter any difficulties while installing G-DRIVE, please contact G-Tech Technical Support via one of the following ways:
Telephone: (310) 449-4599 Fax: (310) 449-4670 E-mail: support@g-technology.com Internet: http://www.g-technology.com
When contacting Technical Support, make sure to be in front of your computer and have the following information readily available:
Your G-DRIVE serial number (on bottom of unit)
Operating system and version
Computer brand and model
Amount of memory installed
Other devices attached to your computer
Thank you for purchasing G-DRIVE. If you have any comments or questions about this manual or the product, please call (310) 449-4599, or send an email to
info@g-technology.com
..
11. LIMITED WARRANTY
G-Technology Inc. (G-Tech) warrants your product against any defect in material and workmanship, under normal use, for the designated warranty period. If the product should become defective within the warranty period, G-Tech, will at its discretion, repair or replace the product. Repair or replacement parts or products will be furnished on an exchange basis and will be either new or reconditioned. All replaced parts or products shall become the property of G­Tech. This warranty shall not apply if the product has been damaged by accident, misuse, abuse or as a result of unauthorized service or parts. Warranty service is available to the purchaser by obtaining a Return Material Authorization number (RMA) and by delivering the product during the warranty period to an authorized G-Tech service facility or to G-Tech. The purchaser shall bear all shipping, packing and insurance costs and all other costs, excluding parts and labor, necessary to effectuate repair, replacement or refund under this warranty. All returned product must be shipped to G-Tech in the original shipping container.
For more information on how to obtain warranty service, an RMA number or to acquire shipping materials, contact G-Tech at 1629 Stanford Street, Santa Monica, CA 90404, (310) 449-4599 or support@g-technology.com
.
IN THE EVENT A PRODUCT BECOMES DEFECTIVE DURING THE WARRANTY PERIOD, THE PURCHASER’S EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. INCIDENTAL OR CONSEQUENTAL DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF DATA, ARISING FROM BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ARE NOT THE RESPONSIBILITY OF G-TECH AND, TO THE EXTENT PERMITTED BY LAW, ARE HEREBY EXCLUDED BOTH FOR PROPERTY DAMAGE, AND TO THE EXTENT NOT UNCONSCIONABLE, FOR PERSONAL INJURY DAMAGE.
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