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Limited Warranty for MeetingPad 400 and SchoolPad 400
2. Ship the product to GTCO CalComp with the RMA# marked clearly on the outside of the box.
GTCO CalComp reserves the right to refuse the shipment, if not properly marked.
3. Although the consumer must pay any shipping charges to ship the product to GTCO
CalComp for warranty service, GTCO CalComp will pay the return shipping charges for
ground shipment. Other shipping options are available at an additional fee.
4. Whenever warranty service is required, the original dated sales invoice (or a copy) must be
presented as proof of warranty coverage, and should be included in shipment of the product.
In addition, please include your name, address, telephone number, fax number, email address,
and a description of the problem.
5. If GTCO CalComp determines that the unit is not defective within the terms of the warranty,
the consumer shall pay the cost of all freight charges, as well as any repair charges.
Technical Support
Web-based Technical Support is available free of charge at: www.gtcocalcomp.com, where current driver
releases, as well as comprehensive technical support, troubleshooting, Technical Bulletins and FAQs can
be found.
Telephone Technical Support is available free of charge to the original consumer for a period of 90 days
from the date of purchase of the product. Please contact our Service & Support Department at (410)
312-9221 (EST), or (480) 443-2214 (MST). You can also fax your request to (410) 290-9065 (EST), or
(480) 948-5508 (MST). Our toll-free numbers in the U.S. are: 800-344-4723 for our East Coast customers
and 800-856-0732 for our West Coast customers.
Disclaimer of Unstated Warranties
The warranty printed above is the only warranty applicable to this purchase. ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. Assuming the
warranty above stated is otherwise applicable, it is expressly understood and agreed that GTCO
CalComp’s sole liability, whether in contract, tort, under any warranty, in negligence, or otherwise, shall
be for the repair or replacement of the defective parts, and under no circumstances shall GTCO
CalComp be liable for special, indirect, or consequential damages. The price stated and paid for the
equipment is a consideration in limiting GTCO CalComp’s liability.
Notice
Some states and provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and
you may have other rights, which vary from state to state, or province to province.
To obtain service on your GTCO CalComp product, call our Service & Support Department at (410) 3129221 (EST), or (480) 443-2214 (MST), fax us at (410) 290-9065 (EST), or (480) 948-5508 (MST). We can
also be contacted through our Web site at www.gtcocalcomp.com.
Important! All products returned to GTCO CalComp for service must have prior approval in the form of
a Return Merchandise Number (RMA#), which can be obtained by calling the Service & Support
Department.
GTCO CalComp Corporation warrants these products to be free from defects in material and
workmanship under the following terms. Complete and return the enclosed warranty registration card to
ensure that your products are covered by this warranty.
Coverage
Parts and labor are warranted for one (1) year from the date of the first consumer purchase for the
InterWrite Pad, electronic Pen, pad charger, cables and accessories. This warranty applies to the original
consumer purchaser only. This warranty does not apply to any product purchased outside the United
States or Canada. For warranty information outside the United States or Canada, contact your local
dealer or distributor.
Warranty is valid only if original consumer’s purchase or lease date is less than or equal to six months
from the original GTCO CalComp sale date. This information will be captured by the system serial
number and confirmed by the reseller’s purchase order.
Conditions
Except as specified below, this warranty covers all defects in material or workmanship in the products.
The following are not covered by the warranty:
1. Any product on which the serial number has been defaced, modified, or removed (if
applicable).
2. Damage, deterioration, or malfunction resulting from:
a. Accident, misuse, abuse, neglect, fire, water, lightening, or other acts of nature,
unauthorized product modification for any purpose, or failure to follow instructions
supplied with the product.
b. Repair, or attempted repair, by anyone not authorized by GTCO CalComp.
c. Any damage in shipment of the product (claims must be presented to the carrier).
d. Any other cause which does not relate to a manufacturing defect.
3. Any product not sold or leased to a consumer within six months of GTCO CalComp’s original
sale date.
4. Consumable parts, e.g., batteries, dry erase markers, eraser felt.
GTCO CalComp will pay all labor and material expenses for covered items, but will not pay for the
following:
1. Removal or installation charges.
2. Costs for initial technical adjustments (set up), including adjustments of user controls.
3. Certain shipping charges. (Payment of shipping charges is discussed in the next section of this
warranty.)
4. Packaging costs. (Customers should keep their boxes.)
Warranty Service Procedures
1. To obtain service on your GTCO CalComp product, call the Service & Support Department at
(410) 312-9221 (EST), or (480) 443-2214 (MST) to obtain a Return Material Authorization
Number (RMA#) and shipping instructions.