GTCO Summagrid VII User Manual

Summagrid VII 1

Table of Contents

Introduction
Parts Checklist
What You Will Need to Use Summagrid VII
PC Requirements

For a Serial Installation
For a USB Installation

Summagrid VII Overview
Active Area

Indicator Light
Transducer
Setup and Installation Overview

Setting Up Your Summagrid VII
Preparing the Summagrid VII

Mounting on the Stand
Attaching the Optional Plan Holder or Accessory Tray
Software Configuration
Configuring Non-Wintab Applications
Installing the TabletWorks Driver
Hardware Configuration
RS-232 Connection
USB Connection
Tablet Power-On

Introduction to the Tablet Configuration Utilities

Communication Options
Output Format Options
Mode Options
Using the Tablet Configuration Utilities
Setting the Tablet Switch Settings

Learning the Basics

Using the Transducer
Using the Cursor
Using the Pen
Learning Basic Movements
Clicking and Double-Clicking
Dragging

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Caring for the Tablet and Transducer

Cleaning the Tablet
Cleaning the Cursor
Replacing the Pen Tip
Replacing the Cordless Pen Batteries
Replacing the Cordless Cursor Batteries

Troubleshooting

Reducing Monitor Interference
Changing the Frequency of the Cordless Cursor
Changing the Frequency of the Cordless Pen
Changing the Frequency of a Corded Transducer
Tablet Checklist
Computer Checklist
Software Checklist
Does the tablet work with some software?
Did the software work in the past?
Troubleshooting Chart
Returning your Tablet for Repair
Repacking for Shipment

Parts and Accessories
Glossary
Regulatory Statements and Warranty
Radio and Television Interference

Canada
Declaration of Conformity
Japan
Bescheinigung des Herstellers/Importeurs
Limited Warranty for the Summagrid VII

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Introduction

Summagrid VII belongs to a class of computer input devices called graphics tablets, or
digitizers. A digitizer is an electronic tablet work surface. The position of a transducer, a

handheld cursor or stylus pen, on the work surface of Summagrid VII is converted –
digitized – into data for computer processing. Data output from the Summagrid VII
digitizer are in the form of an X/Y coordinate pair that pinpoints the precise location of the
transducer on the tablet surface. By placing a drawing or sketch on the tablet’s surface and
tracing over it, graphical information can be easily converted into accurate digital
information for entry into the computer. The Summagrid VII large-format digitizer has
been designed to provide optimum value at the highest accuracy for CAD/CAM, apparel
and construction estimating professionals.

Summagrid VII digitizers utilize the same Advanced Function Technology that has set the
world standard for performance since 1975. These high performance tools are engineered
with a state-of-the-art positioning grid to ensure reliability, performance and quality,
blending advanced technology with affordability to give users the highest precision at the
most competitive price. Multiple accuracy versions are available to meet specific system
requirements.

The Summagrid VII family of large-format digitizers boasts high resolution, unparalleled
accuracy and a wide range of sizes, providing the perfect solution when the work demands
precision data input over a large surface area. Summagrid VII offers high-quality
performance in a sleek, user-friendly design. An integrated mounting channel allows
accessories, such as an accessory tray, to be quickly and easily mounted. Easy-to-use
software and simple setup and installation round out the image of a powerful, versatile
tool that can be configured to fit the demands of any application environment. The high­productivity Summagrid VII can be used as both a digitizer and a mouse, eliminating the
need for multiple devices at your computer.

Parts Checklist

 Summagrid VII digitizing tablet
 Transducer (corded or cordless pen,

4-button or 16-button cursor)

 Computer interface with 9-pin

connector for RS-232 serial
connection

 USB cable

 Power supply
 CD with drivers and diagnostics

(varies with configuration)

 User’s guide
 Registration card

 Mounting brackets
 Accessory tray
 Plan holder

 Two feet
 Manual lift/manual tilt pedestal.

Optional Equipment

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What You Will Need to Use Summagrid VII

Summagrid is equipped with both an RS-232 serial interface and a USB interface. It is
compatible with most industry-standard PCs. The TabletWorks CD contains drivers
provided by GTCO CalComp by Turning Technologies and is the only software described in
this manual. TabletWorks supports reduced functionality Wintab and TabCon-compatible
applications. If you are not sure which drivers are required, please consult with your
application vendor.

PC Requirements

For a Serial Installation

 Microsoft Windows 98, ME, NT 4.0, 2000 or XP
 One available RS-232C serial communication port (Serial signal levels must conform

to EIA RS-232C specifications.)

 10 MB of free disk space
 Application software that directly accepts digitizer input via the computer’s RS-232C

serial port

For a USB Installation

 Microsoft Windows 98 SE, ME, 2000 or XP
 One available USB port
 10 MB of free disk space
 Application software that accepts digitizer input via the Wintab API

Overview

The Summagrid VII digitizer consists of:

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Active Area

The drawing area – the Active Area – is the portion of the tablet surface designated for
digitizing. Its boundaries are marked at each corner by a right-angle crop mark.

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Indicator Light

The power/proximity LED in the upper right corner of the Summagrid VII frame is the
Indicator Light. It remains off when the power is on. However, when the transducer is in
prox (within the range) of the Active Area, the LED is solid green.

Transducer

Two types of transducers can be used with the Summagrid VII: pens and cursors. Both are
available in corded and cordless versions. The corded transducers get their power from
the digitizer. Cordless transducers are powered by batteries. They will go into a battery­saving Sleep Mode when no button has been pressed for one to five minutes, depending on
the type of transducer being used. To reactivate a sleeping transducer, press one of its
buttons.

Cursors

The cursor is similar in appearance to a mouse, except that it has an attached lens with
crosshairs for highly accurate detail work. Cursors are available in 4 or 16 button models.

Pens

Each pen is similar in appearance to a ballpoint pen. The pen transducer has three
buttons, two on the side of the barrel and one in the pen tip. Two different types of pens,
identified by a colored ring on the pen barrel, are available for use with Summagrid VII.
The cordless Click Tip pen has a light blue ring and the cordless Lite Touch Tip pen, a red
ring.

Setup and Installation Overview

In order to send data from Summagrid VII to a digitizing application, the digitizer must be
physically connected to a computer and must be able to transmit data in such a way that
the digitizing application recognizes and understands it. Before setting up Summagrid VII,
you should determine:

 Requirements of the digitizing software application being used
 Whether the digitizing application requires software drivers to communicate with

Summagrid VII

 Hardware communications connection – Serial or USB – you will be using between

Summagrid VII and the computer

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Once software drivers, if needed, are installed, the hardware is configured. The corded
transducer is connected, a power connection, if needed, is established and the digitizer is
connected to a computer. Use of the power supply depends on the type of connection to
the computer you plan to use and whether or not you are using the high-accuracy corded
cursor. A USB connection does not require the use of a power supply. The digitizer gets its
power through the USB connection, unless you are using the high-accuracy corded cursor,
which requires more power than the USB connection can supply. A serial connection
requires the use of a power supply.

Setting Up Your Summagrid VII

The instructions below describe how to set up your Summagrid VII.

Preparing the Summagrid VII

Mounting on the Stand

Place Summagrid VII on a table, desk or drafting table. You can also mount Summagrid VII

on a stand or pedestal. The tablet’s Universal Mounting Brackets attach directly to those

stands that have tilt arms. Stands with tilt pads require right-angle mounting brackets,

which are attached to the tilt pads. The tablet’s Universal Mounting Brackets are then

attached to the right-angle mounting brackets. Center the tablet over the attached
Universal Mounting Brackets and screw the Thumbscrews into the T-Nuts in the mounting
channel in the tablet’s frame.

Attaching the Optional Accessory Tray, Plan Holder or Table Feet

Additional T-Nuts have been included in the perimeter mounting channels on the
Summagrid VII frame. You can position the Plan Holder or Accessory Tray where it is most
convenient for you by attaching it to any one of the available T-Nuts. The following
instructions and the graphic below detail the installation of the Accessory Tray.

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Simply slide the Tray Rails into the channel and line up the hole in the tray with the hole in
the T-Nut. Tighten the Thumb Screw to secure the Accessory Tray.

Software Configuration

Software drivers provide the communication bridge between your digitizing software
application and Summagrid VII. You should install only the drivers necessary for the
Summagrid VII to work with your application software. If you are not sure which drivers
are required, consult with your application vendor.

Configuring Non-Wintab Applications

Many application programs provide configuration information for specific digitizers. If the
Summagrid digitizer is not listed, you can use the configuration for the GTCO CalComp by
Turning Technologies Digi-Pad Type 5 or Type 5A (T5/T5A), Roll-Up II, CalComp 9100/9500,
or Summagraphics Microgrid III or ID Series.

Installing the TabletWorks Driver

Insert the CD into the CD-ROM drive on your computer. The installer will autoload. If it
does not, click on the Start button on the Windows Task Bar and select Run from the
menu. Type X:\setup.exe (X represents the CD drive letter). Follow the onscreen prompts
to complete the installation.

A TabletWorks icon will display in the System Tray on the Windows Task Bar. Right
click on the icon to display the TabletWorks Menu, which provides access to all the
TabletWorks features.

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Hardware Configuration

Summagrid VII must be configured so that it can send data in a way the application
software will recognize and understand. Different applications have diverse requirements
when interacting with a digitizer. Summagrid VII is designed to provide the appropriate
serial requirements for a wide variety of graphic, CAD and estimating applications using the
Tablet Configuration Utilities. The Tablet Configuration Utilities are used to enter the
appropriate code for the software being used.

Determine if you have not already, which communication connection you will be using –
serial or USB.

1. Connect the corded transducer – cursor or pen – to the appropriate jack on the

digitizer’s Connector Panel. The connector is keyed and will fit only the correct jack.

Do not force it.

RS-232 Serial Connection

1. Connect the RS-232 serial cable to the serial jack on the Connector Panel. The

connector is keyed and will fit only the correct jack. Do not force it. Attach the other
end to an RS-232 serial port on your computer.

2. Plug the power supply into an AC outlet. Connect the power supply to the

appropriate jack on the Connector Panel. Turn the power switch on. The digitizer
will beep once, indicating it has power.

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USB Connection

The Summagrid VII USB port connection is USB 1.1 and 2.0 compatible. When the digitizer
is connected to the USB port, Windows will recognize that there is a new device connected.
If Windows displays the Found New Hardware prompt, follow the onscreen instructions to
complete the driver installation.

1. Connect the interface cable to the USB jack on the Summagrid VII Connector Panel.

The connector is keyed and will fit only the correct jack. Do not force it.

2. Attach the other end of the USB cable to any one of the USB ports on your

computer or USB hub. Turn the power switch on. The digitizer will beep once,
indicating it has power.

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NOTE: Power is supplied through the USB port. No additional power source is needed for
a USB installation, unless a high-accuracy cursor is being used.

Tablet Power On

The Summagrid VII power switch is located at the rear of the tablet on the Controller
Connector Panel. When turned on, Summagrid VII’s Indicator Light will begin blinking.

If you are using a cordless transducer, turn it on by pressing any button on the tool. The
Indicator Light will glow steadily if the transducer is inside the Active Area of the tablet. If
the transducer is outside the Active Area, the Indicator Light will blink.

NOTE: This information applies to serial installations only.

Introduction to the Tablet Configuration Utilities

Summagrid VII uses the Tablet Configuration Utilities to set the baud rate, data format and
other operating characteristics for an RS-232 interface. The switches set via the Tablet
Configuration Utilities are used to relay configuration information between the software
application on your computer and Summagrid VII.

The configuration parameters for Summagrid VII are divided into three categories:

 Communication Options
 Output Format Options
 Mode Options

Communication Options

 Baud: The rate, in bits/second, at which characters are transmitted across the

RS-232C serial interface. Choices are: 1200, 2400, 4800, 9600, 19200 or 38400.

 Data Bits: Data bits represent the actual data being sent from one device to

another. Both devices must be set for the same number of data bits. Choices are:
Seven (7) or Eight (8).

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 Stop Bits: Each character has one or two stop bits, which tell the receiving device

that a character is complete. The number of stop bits usually does not matter.
Setting for two stop bits instead of one may overcome a mismatch in parity or data
bits. Choices are: One (1) or Two (2).

 Parity: One bit can be allocated for parity (parity is a simple error-detecting

scheme). Both devices (sending and receiving) must be set for the same parity –
either odd parity or even parity – or they must be set for no parity. Choices are:
None (N), Even (E) or Odd (O).

Output Format Options

 GTCO: Selects GTCO-compatible formats. See Advanced Programing Information in

the Summagrid VII Online Help for greater detail on GTCO format structure.
Choices are: Binary high resolution, Binary low resolution, ASCII with spaces or ASCII
without spaces.

 CalComp: Selects CalComp-compatible formats. Choices are: Binary high

resolution, Binary low resolution, 9100 ASCII 1, 9100 ASCII 2, 9100 ASCII 3 or 9100
ASCII 4.

 Summa: Selects Summagraphics-compatible formats. Choices are: Binary, UIOF,

Binary MM, ASCII UIOF or ASCII MM.

ASCII formats can be modified by including or excluding a button code, decimal point,
carriage return or line feed, depending on whether GTCO, CalComp or Summa formats
have been selected.

 Button: Defines whether the cursor button (C) value is included in the ASCII output

report. This option is available only with GTCO formats. See the Format List, where
T = Tablet ID, M = Mode (Point, Stream), C = Cursor Button and P = Pen Up/Down.

 Line Feed: Defines whether the Line Feed character (hex 0A) is included in the ASCII

output report as a terminator. This option is available in GTCO, CalComp and
Summagraphics formats. See the Format List, where T = Tablet ID, M = Mode (Point,
Stream), C = Cursor and P = Pen Up/Down.

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Mode Options

 Mode: Defines how output reports are sent from the digitizer. Choices are: Prompt,

Point, Switch Stream or Stream.

 Resolution: The smallest reported value returned by the digitizer. Choices are: 100

lpi, 200 lpi, 1000 lpi, 2000 lpmm, 4 lpmm, 10 lpmm, 40 lpmm or 80 lpmm.

Using the Tablet Configuration Utilities

Use the Tablet Configuration Utilities to configure the output format of the Summagrid VII.

To Configure the Summagrid VII using the Tablet Configuration Utilities:

1. Make sure Summagrid VII is plugged into a Serial Port, powered on and all the tablet

drivers have been uninstalled or disabled.

2. Install the Tablet Configuration Utilities from the Select Utility Software to Install

section on the TabletWorks CD or download them from www.gtcocalcomp.com.

3. After the installation is completed, run the Tablet Configuration Utilities from the

Programs list under GTCO CalComp by Turning Technologies TCU.

4. The Tablet Configuration Utilities will begin searching for Wintab drivers and

available Serial Ports. When the search is finished, select the COM Port where the
tablet is connected or select Search All Serial Ports from the File menu.

a. If the tablet is found, information about the tablet will display under Device

Info near the bottom of the screen.

b. If the tablet is not found, a message will appear under Device Info near the

bottom of the screen.

i. If Wintab files were found, it is possible that the TabletWorks Driver

has the Serial Port open.

ii. If the Serial Port is open by another application, it will not be

displayed under System Info. Close any application or uninstall any
driver that is using the Serial Port and select Refresh System Info from
the File dropdown list at the top of the screen. Click on the Serial Port
icon under System Info to search that Serial Port.

NOTE: The Tablet Configuration Utilities can use the TabletWorks driver to test the tablet,
but it must be communicating directly with the tablet, via the Serial Port, in order to
configure it.

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5. Once the Summagrid VI has been found on a Serial Port, select Advanced

Configuration from the Options dropdown list at the top of the screen.

a. If Advanced Configuration is not an option, make sure Wintab Compatible

Driver is not listed under Device Info.

6. After making your selections, choose one of the following from the File menu at the

top of the screen.

a. Save Temporary Settings will configure the tablet as shown until the tablet

is powered off, reset or another switch setting is selected.

i. After saving temporary settings, select File/Exit to test with other

applications. This will leave the tablet configured to the temporary
settings selected and close the Serial Port, enabling other applications
to communicate with the tablet.

b. Save Power-Up Settings will configure the tablet as shown. Every time the

tablet is powered off and back on or reset, it will restore these settings.

7. When you have finished, select Exit or Close from the File menu.
a. Exit will close the Tablet Configuration Utilities.
b. Close will exit the Advanced Configuration Screen and return to the Tablet

Configuration Utilities window. Temporary settings will be lost and the
tablet’s power-up settings will be restored.

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Setting the Tablet Switch Settings

The Tablet Configuration Utilities provide an easy, interactive way to set the tablet switches
using the matrix in the upper right corner of the Summagrid VII Advanced Configuration
screen. Locate each function setting required by your software application in the table
below and check the switch or switches indicated to set that function. For example, if your
software application required a baud rate of 2400, you would check the A1 and A2
Switches. An X will appear to show the switch is on.

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Select either the Save Temporary Settings or the Save Power-Up Settings option from the File
menu after you have set all the functions.

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Learning the Basics

You will find that the Summagrid VII tablet is easier to use than a mouse. The Summagrid
VII transducers are more accurate than a mouse, giving you greater control over your
movements.

Using the Transducer

The transducer does not need to be in contact with the tablet surface in order for the tablet
to sense its presence. It can be detected up to ½” above the Active Area. When the
transducer is in the zone above the surface of the digitizer, it is referred to as being in prox.
The Indicator Light will go from a blinking green light to a solid green light when the
transducer is in prox of, or touching, the tablet’s surface. The in prox zone allows you to

trace through materials placed on the digitizer’s surface, such as drawing or a book. Before

using the transducer, be sure that Sleep Mode is turned off by pressing a button, or in the
case of the pen, touching the tip of the tablet’s surface.

Using the Cursor

When you use the cursor, the intersection point of the crosshairs on the lens identifies the
point you are selecting. The crosshairs are etched on the bottom of the lens to increase
accuracy. For maximum precision, look through the lens from a position directly over it.

Button 0, the yellow button, is used as the pick, or left mouse, button. All other buttons are
defined by the TabletWorks software, or through your own software application.

Using the Pen

There are two variations of pens: the click tip and the lite touch tip. On both pens, the pen
tip is Button 0 and is used as the pick, or left mouse, button. The lower side button is
Button 1 and the upper side button is Button 2.

The functions these buttons provide are defined through the TabletWorks software, or
through your own software application.

Click Tip Pen

The click tip pen is available in both corded and cordless versions. It is primarily used for
tracing and menu picking. To use the click pen, press down until you feel the tip click.

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Lite Touch Pen

The lite touch pen is available only in the cordless version. It is similar to the click tip pen,
except that it calls for, as the name implies, a lighter touch, without the click.

Learning Basic Movements

The Summagrid VII transducers provide all the basic movements of a mouse, including
clicking, double-clicking and dragging.

Clicking and Double-Clicking

Clicking is the action of making a selection. To click, place the transducer or move the
screen pointer using the transducer, to the item to be selected. Tap the pen or press
Button 0 on the cursor. A double-click requires you to quickly tap the pen or press the
button two times, while the tool remains in the same place. You can also double-click by
pressing the pen or cursor button that has been defined as a double-click button (see
TabletWorks Help).

Dragging

Dragging is the action of moving the transducer during a selection. To drag, click on an
object, but instead of lifting the pen tip or releasing the cursor button, hold it down while
moving the transducer, or corresponding object on the screen, to the desired new location.

Caring for the Tablet and Transducer

Follow these precautions at all times to avoid damaging your Summagrid VII:

 Avoid discharging static electricity to the tablet.
 Do not place heavy objects on the tablet surface.
 Do not use sharp objects; such as compasses or knives, on the tablet surface.
 Do not use the tablet surface for any purpose other than drawing, tracing or

digitizing.

 Do not drill holes on any part of the digitizer or controller.

Cleaning the Tablet

To clean the tablet’s surface, use a soft, non-abrasive cloth. Hardened dirt can be removed
with a slightly dampened cloth. Do not clean pencil lines with a soft cleanser or pencil

eraser. This could create an undesirable shiny spot on the tablet’s surface that cannot be

removed.

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To replace the pen tip, grasp the tip and pull
straight out (see figure). Insert the new tip
and press until it clicks into place.

Cleaning the Cursor

To clean the cursor body, use a mild cleanser. Do not spray the cleanser directly on the
cursor – instead, dampen a soft cloth with a mixture of water and the cleanser. Clean the
cursor reticles with alcohol.

Replacing the Pen Tip

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To replace the batteries:

1. Unscrew the pen cap. Hold the

pen from the bottom and gently
slide off the pen cover to expose
the batteries.

2. Remove the old batteries by

turning the pen over and gently
tapping it, letting the batteries
fall into your other hand.

3. Insert the new batteries as they

are shown in the figure above (+
towards pen tip).

4. Replace the pen cover and screw

the pen cap onto the pen.

Replacing the Cordless Pen Batteries

The pen requires two 393 silver oxide batteries. The average battery life is 200 hours.

NOTE: When you replace the pen batteries, the pen will reset to the default frequency. If
you changed the frequency of the pen before replacing the batteries, you will need to do so
again after replacing the batteries (see the Reducing Monitor Interference section in
Troubleshooting).

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To replace the batteries:

1. Place the cursor face down in the

palm of your hand. Use a Phillips
screwdriver to remove the two
screws located on the bottom of
the cursor (see figure). Remove
the cursor base.

2. Remove the old batteries from the

battery casings.

3. Place the new batteries in the

casings, matching the polarity of
each battery with the markings on
the connector strips (match + to
+).

4. Reposition the cursor base.

Replace the screws with the
Phillips screwdriver.

Replacing the Cordless Cursor Batteries

The cordless cursor requires two AAA batteries. The average battery life for the cursor
batteries is 2,000 hours.

NOTE: When you replace the cordless cursor batteries, the cursor will reset to the default
frequency. If you changed the frequency of the cursor before replacing the batteries, you
will need to do so again after replacing the batteries (see the Reducing Monitor
Interference section in Troubleshooting).

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Troubleshooting

GTCO CalComp by Turning Technologies wants your experience with Summagrid VII to be a
successful one. If you ever encounter a problem, please follow the steps below:

1. Reread this manual to verify you have performed the correct steps.

2. Read the topics below to check for a solution to your problem. Review the

checklists, as well as the Troubleshooting Chart. Keep in mind that the problem
could be your computer, your display or your software, instead of the digitizer.

3. If your system still does not work, call GTCO CalComp by Turning Technologies

Technical Support at 1-866-746-3015 (in the U.S. or Canada) or email us at

[e-mail]. Outside the U.S. or Canada, contact your local

GTCO CalComp by Turning Technologies office or dealer. Please have the following
information available when you call:

 Description of the problem
 Name and version of software package being used
 Type of computer you are using
 Summagrid VII model and serial number (see bottom of digitizer)
 Type of transducer you are using

4. Be at your computer when you call.

Reducing Monitor Interference

If you are experiencing monitor interference with your tablet, you can reduce the
interference by changing the frequency your transducer uses. This can be done only for
transducers that support changing the frequency.

Transducers with the following FCC ID numbers support two frequencies: ECPPPP, ECPPP2,
ECPPLTP, ECPPCURSOR4, ECPPCURSOR16 and ESPPCURSORII. Transducers with FCC ID
numbers other than those listed must have their frequency changed by GTCO CalComp by
Turning Technologies.

Changing the Frequency of the Cordless Cursor

1. Place the cursor on the tablet surface.

2. Press Buttons 1 and 2 simultaneously and hold for approximately three seconds.

3. The cursor turns itself off. You will know the cursor is off when the Indicator Light

on the tablet begins blinking.

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4. The cursor turns on again at the new frequency. You will know the cursor is on

when the Indicator Light glows steadily.

To return to the default frequency, repeat the above process. When you replace the cursor
batteries, the cursor is automatically reset to the default frequency.

Changing the Frequency of the Cordless Pen

Press both side buttons and the tip simultaneously and hold for approximately three
seconds. To return to the default frequency, repeat the above process. When you replace
the pen batteries, the pen resets to the default frequency.

Changing the Frequency of a Corded Transducer

You must use the Menu Strip to change the frequency of the corded transducers (see the
Setting corded frequency option in the Tablet Options section).

Tablet Checklist

 Is the tablet power supply (used only with the serial connection to the computer)

plugged into the digitizer and into a live outlet?

 Is the tablet power switch on?
 Does the Indicator Light glow steadily when the transducer is in prox inside the

Active Area? Does the Indicator LED go out when the transducer is outside the
Active Area?

 The Indicator Light will be off if the transducer has gone into Sleep Mode. Press any

button on the transducer to activate it. If the transducer is in the Active Area and
the Indicator Light remains off, change the transducer’s battery.

 Are all cable connections seated properly?
 Is the communications cable (either USB or serial) connected to both the digitizer

and the computer? Check that the cable is connected to the serial port specified in
your software package.

 Is the transducer cable connected to the digitizer?
 Is the tablet set up according to the software recommendations?
 Are any of the connector cables or receptacles damaged? Check for bent pins, cut

insulation and loose wires.

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Computer Checklist

 Is the computer plugged into a live outlet? Did you turn on the computer?
 Does the computer work with any of your software? Try one of your other

programs. If the computer has a diagnostic diskette, use it.

 Is your software package installed correctly?
 If your communications connection is USB, does the USB port work? If serial, does

the serial port work? The only way to test the port without special equipment is to
reinstall something that has worked in the past and see if it still works.

 Have there been any recent electrical storms in your area that may have damaged

your equipment?

Software Checklist

Does the tablet work with some software?

If your tablet currently works with some software packages, you know that the tablet, USB
or serial port and computer work.

 Even if the software package you are trying to install and the software that is

working both support the same tablets, it does not always mean that you can use
the same tablet settings. The output format may be the same, but the
communications protocol, resolution, operating mode and data rate may be
different. Check your software’s requirements.

 Call the software manufacturer. Perhaps the software package has a problem with

another component of your system.

Did the software work in the past?

If the software package worked with the tablet in the past, then the problem lies with the
new set up.

 Check all the connectors. Is the tablet still plugged into the same port? If yes, reset

the tablet by unplugging and re-plugging the power supply and restart the software.

 Did you reset or power down the computer?
 During reset and power on, the computer can send meaningless characters out the

serial port and this can disable the tablet. Reset the tablet again.

 Have you installed any new software or hardware? Remove it from your system and

see if the problem goes away.

 Did you move any cables?

Summagrid VII 26

Problem

Cause

Solution

Frozen screen pointer

Transducer is in Sleep Mode.

Tablet plugged into the
wrong serial port on the
computer.

Tablet not powered
correctly.

Batteries low in transducer.

Software application set up
incorrectly.

Another device is connected
to a COM port that shares
the same IRQ as the tablet
COM port (i.e., your tablet is
connected to COM1 IRQ4
and your modem is
connected to COM3 IRQ4).

Press any button on the
transducer.

Is the serial port being used
correctly identified in your
software application?

Check that the power cable
is installed correctly.

Replace the batteries in the
transducer.

Check that the tablet is
identified in your software
application.

Move one of the devices to
another COM port. Contact
your system manufacturer
for assistance in relocating
the device.

 If you are using a PC, did the new software alter your AUTOEXEC.BAT file?
 Have you updated the software or its drivers?
 Are you loading another mouse driver?
 Did you reinstall the software, perhaps after a problem with your hard drive?

Double check your installation procedure and the driver you selected.

 Reinstall the software from its master diskettes. The program files may have been

corrupted.

Troubleshooting Chart

The following table lists common Super L VI problems, their causes and their solutions.

Summagrid VII 27

Screen pointer appears to
shake or jitter

Unable to use the entire
tablet surface

Tablet is set too close to the
screen monitor.

Tablet’s frequency setting

may conflict with the display.

Incorrect format selected.

Software application set up
incorrectly.

Move the tablet farther away
from the screen.

Alternate the transducer’s

frequency. (See the Reducing
Monitor Interference section.)

Check your configurations
settings.

Check that the tablet is
identified in your software
application.

Returning your Tablet for Repair

If you believe you have a defective tablet, first see all topics in this section (above) and visit
our website at www.gtcocalcomp.com for the latest support information.

If you’re still unable to properly operate your digitizer system, please call Technical Support
at 1.866.746.3015 or email us at [e-mail].

Technical Support will assist you in determining if your tablet is defective and will help you
obtain a Return Merchandise Authorization (RMA) number. Important: Please do not
return your product without first discussing the issue with, and receiving an RMA from, a
GTCO CalComp by Turning Technologies Technical Support Specialist.

Repackaging for Shipment

Whenever you ship electronic equipment, try to ship it in its original packing materials.
Because packing materials are static-charged, you should ship the cursor or any extra
electronics boards inside approved antistatic plastic bags.

If you are shipping the tablet or accessories to a GTCO CalComp by Turning Technologies
Service Center for repair, attach a tag to the equipment with the following information:

 Model number
 Serial number
 Maintenance contract number (if applicable)
 Return Merchandise Authorization number
 Detailed description of the problem

Summagrid VII 28

Model

Description

Tablets

SG7-2436
SG7-3648
SG7-4460

24 x 36” Active Area
36 x 48” Active Area
44 x 60” Active Area

Transducers

4-button cursor, corded
4-button cursor, cordless
16-button cursor, corded
16-button cursor, cordless
Two-side button/click tip pen, cordless
Two-side button/click tip pen, corded
Two-side button/lite touch pen, cordless

Accessories

Accessory tray
Plan holder
Power supply, 100/110V wall mount
Power supply, 220/240V wall mount EU
Power supply, 220/240V wall mount UK
Power supply, 220/240V floor unit with line cords
Power supply, 100/110V wall mount JP
I/O cable with 9-pin connectors
Six hearing aid type batteries for pens
Replacement tips for pen (3 pack)

Parts and Accessories

The following table lists the Summagrid VII systems and parts available for purchase. To
order any of the items listed below, please contact GTCO CalComp by Turning Technologies
at 1.866.746.3015 (Toll Free), fax to 480.998.1751, visit us online at www.gtcocalcomp.com,
or email to [e-mail].

Summagrid VII 29

Accuracy

The similarity of a distance measured by the tablet with the actual distance. When we
specify that the accuracy of a tablet is ± .010 inches, we mean that every point in the Active

Area is within .010 inches of where it should be.

ASCII

Abbreviation for American Standard Code for Information Interchange.

Baud Rate

Rate of speed that data flows between a host computer and the digitizer. It is the number
of bits transmitted per second. The lower the baud rate, the slower the speed.

Bit

Basic unit of information in the binary system – either 0 or 1.

Button

Switch on the cursor or pen used to input data.

Byte

Group of eight bits that acts as a single unit of information.

Coordinate Pair

Pair of numbers representing a unique point on the digitizer surface, usually the distance
across and up from the tablet origin.

CR

The ASCII Carriage Return character usually added to the end of the X,Y coordinate pairs
sent by the tablet (ASCII formats).

Cursor

1.) Transducer used to select specific points on the tablet surface.

2.) Symbol displayed on the screen marking where the next action will take effect, or

where the next character typed from the keyboard will appear.

Data Bits

Each transmission contains 7 or 8 data bits.

Glossary

Summagrid VII 30

Data Rate

Number of coordinate pairs (X,Y) the tablet sends to the computer per second.

Default

A value, action or setting that a computer system assumes, unless the user gives an explicit
instruction to the contrary.

Drawing Area

Area on the tablet surface intended for digitizing. Referred to as the Active Area.

Format

The form in which data is sent from the tablet. DrawingBoard VI tablet can output 32
different formats.

Frequency

Number of waves that pass a fixed point in one second.

Height

See Proximity.

Increment Modes

This mode is used with other operating modes. Data points are sent only if the transducer
has moved the required increment distance in either the X or Y direction and has satisfied
the requirements of the operating mode. These increment distances are set separately for
each axis.

Jitter

Repeatability error of short duration caused by electrical noise.

Key

Portion of the tablet surface available to the user for tablet setup.

Line Feed

Optional character added to the end of an output format that causes the printer to move
to the next line, or causes a line to be added on the display screen.

Summagrid VII 31

Line Mode

The tablet sends coordinate data points continuously, while the pen tip or a cursor button
is depressed, and one additional point when the pen tip or cursor button is released.

LPI

Abbreviation for lines per inch. English unit of measurement for resolution measuring the
number of separate, distinguishable locations that may be found within the distance of one
inch.

LPmm

Abbreviation for lines per millimeter. Metric unit of measurement for resolution measuring
the number of separate, distinguishable locations that may be found within the distance of
one millimeter.

Mouse Mode

Operating mode that emulates Microsoft and Mouse Systems mouse drivers. Data
constantly transmits when the cursor or pen is on the drawing area of the tablet.

Operating Mode

The conditions that must be met before the tablet sends information to the computer.

Output Format

System of characters used by the DrawingBoard IV tablet for outputting data.

Parity

Type of error detection where a bit is inserted into every character the digitizer transmits.
The status of the parity bit confirms that the data was not altered during transmission.

Point Mode

The digitizer transmits one coordinate data point when a cursor button or the pen tip is
depressed.

Prompt Mode

The digitizer transmits one coordinate pair each time the computer sends a prompt
character to the unit. Prompting can operate with any mode except Mouse mode.

Proximity

Greatest distance above the Active Area that the transducer can be raised and still be
sensed by the tablet.

RAM

Abbreviation for Random Access Memory, a specific type of memory used by the computer.

Resolution

Distance increment that the tablet outputs in lines/inch or lines/mm.

ROM

Abbreviation for Read Only Memory, a specific type of memory used by the computer.

Serial Transmission

Data transmission protocol where each bit of the data character is sent one at a time over
a single circuit. This system saves on transmission circuitry, but is usually slower than
parallel transmission.

Stop Bits

One or two stop bits are transmitted with each data byte. They mark a completed
transmission.

Stream Mode

The digitizer transmits coordinate data points continuously, regardless of the status of the
cursor buttons or the pen tip. This mode is also called Run by some manufacturers.

Switch Stream Mode

The digitizer transmits coordinate data points continuously, but only while the cursor
button or pen tip is depressed. This mode is also called Track by some manufacturers.

Transducer

Tool used to digitize; it may be either a cursor or pen.

X Direction

Horizontal direction across the face of the tablet.

Y Direction

Vertical distance up and down the face of the tablet.

Summagrid VII 32

Summagrid VII 33

Regulatory Statements and Warranty

Radio and Television Interference

The user is cautioned that any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits of a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee the interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and the receiver.
 Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

 Reorient or coil cables.
 Consult the dealer or an experienced Radio/TV technician for help.

NOTE: Any cables the user adds to the device must be shielded to be in compliance with
the FCC standards. Any unauthorized modification to this device could result in the
revocation of the end user’s authority to operate this device.

Canada

This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the radio interference regulations of the Canadian
Department of Communications.

Le present appareil numérique n’emet pas bruits radioelectriques depassant
les limites applicables aux appareils numériques de Classe B prescrites dans
le réglement sur le brouillage radioelectrique edicte par le Ministere des
Communications du Canada.

Summagrid VII 34

Japan

Summagrid VII 35

Bescheinigung des Herstellers/Importeurs

Heirmit wird bescheinigt, dass der/die/das

Summagrid VII

(Geraet, Typ, Bezeichnung)

im Uebereinstimmung mit den Bestimmungen der

Vfg 1046/1984

(Amtsblattverfuegung)

Funk-Entstort ist.

Der Deutschen Bundespost wurde das Inverkehrbringen dieses Geraetes angezeigt und die
Berechtigung zur Ueberpruefung der Serie auf Einhaltung der Bestimmungen eingeraumt.

GTCO CalComp by Turning Technologies, Inc.
(Name des Herstellers/Importeurs)

Dieses Geraet wurde einzeln sowohl als auch in einer Anlage, die einen normalen
Anwendungsfall nachbildet, auf die Einhaltung der Funkentstoerbestimmungen
geprueft. Es ist jodoch moeglich, dass die Funkentstoerbestimmungen unter
unguenstigen Umstaenden bei anderen Geraetekombinationen nicht eingehalten
werden. Fuer die Einhaltung der Funk-entstoerbestimmungen seiner gesamten Anlage,
in der dieses Geraet betrieben wird, ist der Betrieber verantwortlich.

Summagrid VII 36

Einhaltung mit betreffenden Bestimmungen kommt darauf an, dass geschirmte
Ausfuhrungen gebraucht werden. Fuer die beschaffung richtiger Ausfuhrungen ist der
Betrieber verantwirtlich.

Summagrid VII 37

Limited Warranty for Summagrid VII

GTCO CalComp by Turning Technologies, Inc. warrants these products to be free from defects in
material and workmanship under the following terms. Complete and return the enclosed warranty
registration card to ensure that your products are covered with this warranty.

Coverage

Parts and labor are warranted for one (1) year from the date of the first consumer purchase for the
digitizer tablet, controller, transducers and tablet accessories. Power supply and cables are also
warranted for one (1) year. This warranty applies to the original consumer purchaser only. This
warranty does not apply to any product purchased outside the United States or Canada. For
warranty information outside the United States or Canada, contact your local dealer or distributor.

Warranty is only valid if original consumer’s purchase or lease date is less than or equal to six
months from the original GTCO CalComp by Turning Technologies sale date. This information will
be captured by the system serial number and confirmed by the reseller’s purchase order.

A nominal Warranty Handling Fee will be charged after the first 90 days of use and calculated from
the date of original consumer purchase. This payment may be made by Visa, MasterCard or
American Express. A copy of the sales receipt or invoice will be required for warranty verification.

Conditions

Except as specified below, this warranty covers all defects in material or workmanship in the
products. The following are not covered by the warranty:

1. Any product on which the serial number has been defaced, modified or removed (if

applicable).

2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature,

unauthorized modification for any purpose, unauthorized product modification, or
failure to follow instructions supplied with the product.

b. Repair or attempted repair by anyone not authorized by GTCO CalComp by Turning

Technologies.

c. Any damage in shipment of the product (claims must be presented to the carrier).
d. Any other cause which does not relate to a manufacturing defect.

3. Any product not sold or leased to a consumer within six months of GTCO CALCOMP BY

TURNING TECHNOLOGIES original sale date.

GTCO CalComp by Turning Technologies will pay all labor and material expenses for covered items,
but will not pay for the following:

1. Removal or installation charges.

2. Costs for initial technical adjustments (set up), including adjustment of user controls.

Summagrid VII 38

3. Certain shipping charges. (Payment of shipping charges is discussed in the next section of

this warranty.)

4. Packaging costs. (Customers should keep their boxes.)

Warranty Service Procedures

1. To obtain service on your GTCO CalComp by Turning Technologies product, contact the

Technical Support Department to receive a Return Material Authorization Number (RMA#)
and shipping instructions by calling: 1-866-746-3015.

2. Ship the product to GTCO CalComp by Turning Technologies with the RMA# marked clearly

on the outside of the box. Without a clearly marked RMA# on the shipping box, GTCO
CalComp by Turning Technologies reserves the right to refuse the shipment.

3. Although you must pay any shipping charges to ship the product to GTCO CalComp by

Turning Technologies for warranty service, GTCO CalComp by Turning Technologies will pay
the return shipping charges for ground shipment. Other shipping options are available at an
additional fee.

4. Whenever warranty service is required, the original dated sales invoice (or a copy) must be

presented as proof of warranty coverage and should be included in shipment of the product.
Please also include your name, address, telephone number, fax number, email address and
a description of the problem.

5. If GTCO CalComp by Turning Technologies determines that the unit is not defective within

the terms of the warranty, the consumer shall pay the cost of all freight charges, as well as
any repair charges.

Technical Support

Web-based Technical Support is available free of charge at: www.gtcocalcomp.com, where current
driver releases, as well as comprehensive technical support, troubleshooting, Technical Bulletins and
FAQs can be found.

Telephone Technical Support is available free of charge to the original consumer for a period of 90
days from the date of purchase of the product. Please contact our Technical Support Department
at: 1-866-746-3015 or fax your request to: 480.998.1751.

Disclaimer of Unstated Warranties

The warranty printed above is the only warranty applicable to this purchase. ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. Assuming the
warranty above stated is otherwise applicable, it is expressly understood and agreed that GTCO
CalComp by Turning Technologies sole liability whether in contract, tort, under any warranty, in
negligence or other shall be for the repair or replacement of the defective parts and under no
circumstances shall GTCO CalComp by Turning Technologies be liable for special, indirect or
consequential damages. The price stated and paid for the equipment is a consideration in limiting
GTCO CalComp by Turning Technologies liability.

Summagrid VII 39

Notice

Some states and provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights,
and you may have other rights, which vary from state to state, or province to province.

To obtain service on your GTCO CalComp by Turning Technologies product, call our Technical
Support Department at: 1-866-746-3015 or fax us at [phone]. We can also be contacted
through our website at www.gtcocalcomp.com (in US); at [e-mail] (in Germany);
at [e-mail] (in France).

Important!

All products returned to GTCO CalComp by Turning Technologies for service must have prior
approval in the form of a Return Merchandise Authorization Number (RMA#), which can be obtained
by calling the Technical Support Department.

Summagrid VII 40

Corporate Headquarters

14557 N. 82nd Street

Scottsdale, Arizona 85260

Tel: [phone]

Support: 1-866-746-3015

Fax: [phone]

Support: 1.866.746.3015

Copyright© 2014 GTCO CalComp by Turning Technologies, Inc.

Summagrid VII is a trademark of GTCO CalComp by Turning Technologies, Inc.

All other products and company names are the trademarks or registered trademarks of

their respective owners.

The information contained in this document is subject to change without notice. GTCO CalComp by

Turning Technologies assumes no responsibility for technical, or editorial errors, or omissions that may

appear in this document, or for the use of this material. Nor does GTCO CalComp by Turning

Technologies make any commitment to update the information contained in this document. This

document contains proprietary information which is protected by copyright. All rights reserved. No part of

this document can be photocopied or reproduced in any form without the prior, written consent of GTCO

CalComp by Turning Technologies, Inc.