GS-hosted GS-5200, GS-5800, GS-6200 User Manual

GS-hosted Handset User Guide

User Guide

Page | 1 V1 Oct14

GS-hosted Handset User Guide

Contents

Introduction .......................................................................................................................................... 4

Safety Notices ....................................................................................................................................... 4

Connections .......................................................................................................................................... 5

Location of Controls .............................................................................................................................. 6

GS-6200 ............................................................................................................................................ 6

GS-5800 ............................................................................................................................................ 7

GS-5200 ............................................................................................................................................ 8

Keypad .................................................................................................................................................. 9

Buttons ............................................................................................................................................... 10

Making Calls ........................................................................................................................................ 11

Make a Call .......................................................................................................................... 11

Save a Call Number ............................................................................................................. 11

Receiving Calls .................................................................................................................................... 12

Incoming Call ....................................................................................................................... 12

Reject a Call ......................................................................................................................... 12

Divert a Call ......................................................................................................................... 12

Whilst on a Call ................................................................................................................................... 13

Hold ................................................................................................................................................ 13

Hold a Call ........................................................................................................................... 13

Retrieve a Held Call ............................................................................................................. 13

Multiple Calls on Hold ......................................................................................................... 13

Call Transfer ................................................................................................................................... 14

Supervised Transfer ............................................................................................................ 14

Blind Transfer ...................................................................................................................... 14

Call Features ....................................................................................................................................... 15

Call Pickup ...................................................................................................................................... 15

Call Waiting .................................................................................................................................... 15

Do Not Disturb (DND) ..................................................................................................................... 16

Page ................................................................................................................................................ 16

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GS-hosted Handset User Guide

When your phone is idle ..................................................................................................................... 17

Soft Buttons ................................................................................................................................... 17

History ............................................................................................................................................ 17

Generic Call Log .................................................................................................................. 17

Icons .................................................................................................................................... 17

Directory ........................................................................................................................................ 18

To Access The Directory ...................................................................................................... 18

To Add A Contact ................................................................................................................ 18

Call Forwarding (Phone) ................................................................................................................. 18

Missed Calls .................................................................................................................................... 19

Answering Mode ............................................................................................................................ 19

Ring Volume ................................................................................................................................... 19

Busy Lamp Field (BLF) Key - GS-6200 handset ............................................................................... 20

Busy Lamp Field (BLF) Key - GS-1000 console ................................................................................ 21

Using the simple BLF feature ......................................................................................................... 22

Voicemail ............................................................................................................................................ 23

New Voicemail Indication .............................................................................................................. 23

Set Up Your Voicemail .................................................................................................................... 23

1st Time Voicemail Setup..................................................................................................... 23

DEFAULT PASSWORD .......................................................................................................... 23

Change Password ................................................................................................................ 23

Record Greeting .................................................................................................................. 23

Using Your Voicemail ..................................................................................................................... 24

Appendix............................................................................................................................................. 25

Appendix I: Menu Short codes ....................................................................................................... 25

Account ID View .................................................................................................................. 25

Display Contrast .................................................................................................................. 25

Factory Clear ....................................................................................................................... 25

Forward (Handset) .............................................................................................................. 25

IP Address View .................................................................................................................. 25

MAC Address View .............................................................................................................. 25

Reboot Phone ..................................................................................................................... 25

Ringer Volume .................................................................................................................... 25

Appendix II: Troubleshooting ......................................................................................................... 26

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GS-hosted Handset User Guide

Introduction

The GS-hosted handsets are fully-featured IP phones, to be used on the GS-hosted
platform. The aim of this guide is to help you easily use the various features and services
available on the GS-5200, GS-5800 or GS-6200 models.

Safety Notices

Please read the following safety notices before installing or using this phone. They are
crucial for the safe and reliable operation of the device.

• Before using the external power supply, please check the voltage. Inaccurate power

voltage may cause fire and damage.

• Please do not damage the power cord. If the power cord or plug is impaired, do not

use it, it may cause fire or electric shock.

• The plug-socket combination must be accessible at all times because it serves as the

main disconnecting device.

• Do not drop, knock or shake it. Rough handling can break internal circuit boards.

• Do not install the device in places where there is direct sunlight. Also do not put the

device on carpets or cushions. It may cause fire or breakdown.

• Avoid exposing the phone to high temperature, below 0°C or high humidity. Avoid

wetting the unit with any liquid.

• Do not attempt to open. Non-expert handling of the device could damage it. Consult

your authorized dealer for help, or else it may cause fire, electric shock and
breakdown.

• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it

with a soft cloth that has been slightly dampened in a mild soap and water solution.

• Do not install this phone in an ill-ventilated place.

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GS-hosted Handset User Guide

Connections

GS-6200/GS-5800

GS-5200

Page | 5 V1 Oct14

GS-hosted Handset User Guide

Location of Controls

GS-6200

Page | 6 V1 Oct14

GS-hosted Handset User Guide

GS-5800

Page | 7 V1 Oct14

GS-hosted Handset User Guide

GS-5200

Page | 8 V1 Oct14