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Eyecon Series
Instruction Manual
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GSE Eyecon 9400, Eyecon Series Instruction Manual

Eyecon
Pill Counting, Inventory, and Validation System
Instruction Manual
39-10-43582
Issue AM
Avery Weigh-Tronix is a trademark of the Illinois Tool Works group of companies whose ultimate parent company is Illinois Tool Works Inc (“Illinois Tool Works”). Copyright © 2016 Illinois Tool Works. All rights reserved.
This publication was correct at the time of going to print, however Avery Weigh-Tronix reserves the right to alter without notice the specification, design, price or conditions of supply of any product or service at any time.
GSEeyecon_u_en_43582.book
Table of Contents
Chapter 1 General Information and Warnings ........................................................................................ 7
About this Manual ..............................................................................................................7
Text Conventions ........................................................................................................ 7
Special Messages ....................................................................................................... 7
Installation .......................................................................................................................... 8
Unpacking ................................................................................................................... 8
Intended Use ............................................................................................................... 8
General Description ..................................................................................................... 9
Product Identification ................................................................................................... 9
Setup ................................................................................................................................ 10
Sulfa and Penicillin Platter ......................................................................................... 10
External Scanner ....................................................................................................... 12
Preparing the Eyecon for Use .......................................................................................... 14
Turn on the Eyecon .......................................................................................................... 15
Routine Maintenance ...................................................................................................... 16
Cleaning the Machine ...................................................................................................... 16
Funnel and Slide Gate ............................................................................................... 16
Rapid Fill Counting Tray ............................................................................................ 17
Sharp Objects ..................................................................................................................18
Training ............................................................................................................................ 18
Scanner / Laser ................................................................................................................19
Scanner Specifications .............................................................................................. 19
Licensing Agreement ....................................................................................................... 20
Medi-Span Copyright and Disclaimer Information ..................................................... 20
Software Updates ............................................................................................................ 21
Update Warnings ....................................................................................................... 21
Install Software Updates ........................................................................................... 21
Turn off the Eyecon (Shutdown) ...................................................................................... 23
Restart ....................................................................................................................... 23
Shutdown .................................................................................................................. 23
About Eyecon Screen ...................................................................................................... 23
Warranty Policy ................................................................................................................24
Specifications ................................................................................................................... 25
FCC Statement ................................................................................................................ 25
ETL .................................................................................................................................. 25
Back up the Eyecon Data ................................................................................................ 26
Helpful Hints ..................................................................................................................... 26
Navigating the Touch Screen .................................................................................... 26
Automatic Update from the Website .......................................................................... 26
Symphony Software ......................................................................................................... 26
Chapter 2 Settings Menu ......................................................................................................................... 27
General ............................................................................................................................ 27
Launch Windows Applications ................................................................................... 30
Users ................................................................................................................................ 30
Add or Delete a User ................................................................................................. 31
User Scan-Out ........................................................................................................... 32
No User ID Lookup .................................................................................................... 33
Test .................................................................................................................................. 34
Barcode ............................................................................................................................ 35
Barcode Type ............................................................................................................ 35
Rx Barcode Examples (Validation Only) ................................................................... 36
RX Scan During Count Mode .................................................................................... 39
Barcode Setup Help .................................................................................................. 40
Eyecon Instruction Manual 3
Test Mode ................................................................................................................. 41
Data ................................................................................................................................. 42
Report Data ............................................................................................................... 43
Physical Inventory Data ............................................................................................. 46
Files ................................................................................................................................. 48
Auto Updates ............................................................................................................. 49
TCP/IP ............................................................................................................................. 51
Listening Server Settings .......................................................................................... 52
Remote Server ................................................................................................................. 53
Inventory Interface (McKesson Enterprise Rx) .......................................................... 54
Multi ................................................................................................................................. 55
Double Check .................................................................................................................. 55
Double-Counts .......................................................................................................... 55
Back-Counts .............................................................................................................. 56
Chapter 3 Eyecon Native Modes ............................................................................................................ 57
Start-up Screen ................................................................................................................57
Count Only Mode ............................................................................................................. 58
Rx Dispensing and Pill Counting ............................................................................... 58
Unit of Use ................................................................................................................. 61
Hand-Count ............................................................................................................... 62
Accumulate Count Method ........................................................................................ 63
Rx Validation / Workflow .................................................................................................. 65
Rx Validation and Dispensing ................................................................................... 65
Partial Fill ...................................................................................................................70
Unit of Use ................................................................................................................. 71
GPI Substitution ........................................................................................................ 72
Double Count (DEA Controlled Substances) ............................................................ 74
Back Count (DEA Controlled Substances) ................................................................ 76
Hand-Count ............................................................................................................... 79
Accumulate Count Method ........................................................................................ 80
Manual Login ............................................................................................................. 82
Physical Inventory Mode .................................................................................................. 83
Count Inventory ......................................................................................................... 83
Unit of Use ................................................................................................................. 86
Hand-Count ............................................................................................................... 87
Accumulate / Counting .............................................................................................. 88
Manual Login ............................................................................................................. 89
Re-Train an Existing Pill Image ........................................................................................ 90
Train Pill Image ......................................................................................................... 91
Train Hand-Count ...................................................................................................... 91
Manual NDC Entry ........................................................................................................... 92
NDC Not Found ......................................................................................................... 93
Edit Drug Database .......................................................................................................... 94
Drug Photo ................................................................................................................ 96
Train a New Pill ................................................................................................................ 96
Chapter 4 PMSS Modes ........................................................................................................................... 98
Package Settings ............................................................................................................. 98
Pill Counting ..................................................................................................................... 99
Partial Fill ................................................................................................................. 104
Unit of Use ............................................................................................................... 105
GPI Substitution ...................................................................................................... 106
Hand-Count ............................................................................................................. 108
Accumulation ........................................................................................................... 109
Manual Login ........................................................................................................... 111
Manual NDC Entry ......................................................................................................... 111
4 Eyecon Instruction Manual
NDC Not Found ....................................................................................................... 112
Edit Drug Database ........................................................................................................ 113
Previously Entered Drug ......................................................................................... 114
Drug Photo .............................................................................................................. 114
Re-Train an Existing Pill Image ...................................................................................... 115
Train Pill Image ....................................................................................................... 115
Hand-Count ............................................................................................................. 116
Rx PMSS Data Viewer ................................................................................................... 117
McKesson Enterprise Rx ............................................................................................... 117
Setup ....................................................................................................................... 117
Access Inventory Mode ........................................................................................... 118
Chapter 5 Workflow Mode ..................................................................................................................... 121
Pharmacy Package Settings .......................................................................................... 121
Settings .......................................................................................................................... 122
Server ...................................................................................................................... 122
Local TCP/IP Settings ............................................................................................. 123
Network Share ......................................................................................................... 124
Workflow Diagnostics and Setup ................................................................................... 125
Shutdown or Restart ................................................................................................ 126
Restart ..................................................................................................................... 126
Shutdown ................................................................................................................ 126
Basic Test ................................................................................................................ 126
About Eyecon .......................................................................................................... 127
Eyecon Setup .......................................................................................................... 128
Common .................................................................................................................. 129
Troubleshooting ....................................................................................................... 130
Network Setup ......................................................................................................... 132
Server ...................................................................................................................... 133
Local TCP/IP Settings ............................................................................................. 134
Network Share ......................................................................................................... 135
Chapter 6 Downloaded Inventory Data ................................................................................................ 136
Access Downloaded Files .............................................................................................. 136
.CSV Files ...................................................................................................................... 136
Text Files ....................................................................................................................... 138
Chapter 7 User Login Barcodes ........................................................................................................... 142
Chapter 8 Report Download Data and Photos .................................................................................... 144
Access Downloaded Files .............................................................................................. 144
Downloaded Report Data ............................................................................................ 145
Locate Tray Photo ........................................................................................................ 145
Photo (Image) Numbering ....................................................................................... 145
File Names .............................................................................................................. 145
Unit of Use Fill Types .............................................................................................. 146
Rx Information on Photo (Image) ................................................................................... 146
Example of Downloaded Pill Images ................................................................... 146
Chapter 9 File Sharing ........................................................................................................................... 151
File Sharing Setup ......................................................................................................... 151
Needed Items .......................................................................................................... 151
Eyecon Setup .......................................................................................................... 151
Computer Setup ...................................................................................................... 152
Adjust Back-Count Discrepancy Reasons ............................................................... 153
Chapter 10 Audit Reports ..................................................................................................................... 154
Access Eyecon Auditor from the Start-up Screen .......................................................... 154
Initial Use ....................................................................................................................... 154
Eyecon Instruction Manual 5
Specify and View a Report ............................................................................................. 155
Accessing the Saved Photos and Reports .............................................................. 157
Chapter 11 Accuracy Verification Procedure ...................................................................................... 159
6 Eyecon Instruction Manual

1 General Information and Warnings

1.1 About this Manual
This manual is divided into chapters by the chapter number and the large text at the top of a page. Subsections are labeled as shown by the 1 and 1.1 headings shown above. The names of the chapter and the next subsection level appear at the top of alternating pages of the manual to remind you of where you are in the manual. The manual name and page numbers appear at the bottom of the pages.

1.1.1 Text Conventions

The buttons used to interface with the Eyecon are via the touch screen display. The buttons are shown as they would be seen on the display (i.e. ).
Screen headings will appear in bold (i.e. Start-up).
Displayed messages appear in bold italic type and reflect the case of the displayed message.

1.1 About this Manual

1.1.2 Special Messages

Examples of special messages you will see in this manual are defined below. The signal words have specific meanings to alert you to additional information or the relative level of hazard.
DANGER! THIS IS A DANGER SYMBOL. DANGER MEANS THAT FAILURE TO FOLLOW SPECIFIC PRACTICES OR PROCEDURES WILL CAUSE INJURY OR DEATH.
CAUTION! This is a Caution symbol. Cautions give information about procedures that, if not observed, could result in damage to equipment or corruption to and loss of data.
NOTE: This is a Note symbol. Notes give additional and important information, hints and tips that help you to use your product.
Eyecon Instruction Manual 7
General Information and Warnings

1.2 Installation

DANGER: RISK OF ELECTRICAL SHOCK. NO USER SERVICEABLE PARTS. DO NOT ATTEMPT TO SERVICE THE EYECON BY REMOVING THE COVER OR OPENING THE UNIT. REFER TO QUALIFIED SERVICE PERSONNEL FOR SERVICE.
DO NOT EXPOSE THE EYECON TO RAIN OR MOISTURE. DO NOT EXPOSE THE EYECON UNIT TO DRIPPING OR SPLASHING LIQUIDS.
CAUTION! Class 2 laser radiation when open. Refer to page 19 for more details.

1.2.1 Unpacking

Caution! The Eyecon contains components that can be damaged by rough handling. Unpack all items carefully.

1.2.2 Intended Use

Eyecon™ utilizes machine vision technology to accurately count tablets and capsules for prescription dispensing.
Machine vision technology allows for identification of most foreign substances and pill variations during the counting and dispensing process.
The specialized technology of the Eyecon™ does not support the counting of gel caps.
Figure 1.1 High Voltage Warning Label
8 Eyecon Instruction Manual

1.2.3 General Description

INTERFERENCE RECEIVED. INCLUDING INTERFERENCE
INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY
CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES.
179400-004311
SERIAL NO. XXXXXX
std. 61010-1, 2nd Ed.
C22.2 No. 61010-1, 2nd Ed.
Conforms to ANSI/UL std.
OPERATON IS SUBJECT TO THE FOLLOWING TWO
THAT MAY CAUSE UNDESIRED OPERATION.
Certified to CSA std.
www.EyeconVPC.com Patent Pending
AC 100-240V/47-60 Hz
Operation:
Max Power: 150W
3173012
Avery Weigh-Tronix, LLC
Refer to the diagram below for part descriptions for field replaceable and non-field replaceable parts.
1.2 Installation
Description Part Number
1 Touch Screen Interface N/A
2 Infra Red Camera N/A
3 Rapid Fill Platter 249400-303A0
4 Infra Red Emitter N/A
5 (2) Spatula 44-70-43547R
6 Clear Funnel Face 44-70-43760
7 Barcode Scanner N/A
8 Funnel Slide Gate 44-70-43546
9 Penicillin Platter 249400-301A0
Sulfa Platter 249400-302A0
10 Leg Assembly 249400-304A0

1.2.4 Product Identification

Each Eyecon has a specific part number and a unique serial number. Please refer to
Figure 1.2.
This information will be needed for periodic updates, service, and warranty claims.
Figure 1.2 Product Markings
Eyecon Instruction Manual 9
General Information and Warnings

1.3 Setup

Place the Eyecon on a level surface and away from direct sunlight. Refer to Figure 1.3 for dimensions of the Eyecon.

1.3.1 Sulfa and Penicillin Platter

The sulfa (yellow) and penicillin (red) platters are used to avoid cross contamination and are standard with Model # 179400-004311. The platters store easily under the base of the Eyecon.
The platters are also available for purchase in a kit or separately.
l When ordering both platters and hardware, use part number 249400-300A0.
l When ordering the Penicillin platter only, use part number 249400-301A0.
l When ordering the Sulfa platter only, use part number 249400-302A0.
Sulfa and Penicillin Platter Kit Installation
No need to remove leg assembly to install optional counting platter brackets.
1. Gently turn the Eyecon unit on its side being careful to not drop the Eyecon on the display.
2. Remove adhesive tabs from platter holder located in two places per holder (refer to Figure 1.4).
Figure 1.3 Eyecon Dimensions
3. Position one of the platter holders on the chassis with the ridges facing the inside (refer to Figure 1.5 for an illustration).
10 Eyecon Instruction Manual
1.3 Setup
ADHESIVE
4. Line the four snaps of the platter bracket up with 4 holes on chassis. Push until holders snap into place. Holders can only be installed one way, if holes don't line up turn holders around and try again. Apply light pressure to platter holder for approximately 15 seconds allowing adhesive to set.
5. Carefully stand the Eyecon upright.
6. Insert the sulfa and penicillin platters in between the brackets (refer to Figure
1.6).
Figure 1.4 Platter Bracket
Figure 1.5 Platter Bracket Installation
Eyecon Instruction Manual 11
General Information and Warnings
Figure 1.6 Storing Sulfa and Penicillin Platters

1.3.2 External Scanner

An optional omni-directional scanner is available for mounting externally to the Eyecon enclosure. The scanner comes with an interface cable and double-sided tape for mounting. The kit part number is 249400-430C0.
Refer to the following photos and instructions for enabling the scanner and recommended mounting configurations.
Mounting
1. Apply double-sided tape to bottom of scanner. Stick scanner on the Eyecon enclosure with the scan beam pointing outward.
2. Install cable tie holder by peeling off the backing and adhering to the bottom plate of the Eyecon.
12 Eyecon Instruction Manual
1.3 Setup
3. Insert cable tie through hole of holder.
4. Plug the USB end into an available USB port on the back of the unit.
5. Bundle excess cable and pull the cable tie tight.
6. Plug the DB9 end of the cable into the scanner. Secure the cable by tightening the two screws.
7. Plug in the scanner cable into the USB port.
8. Plug the USB end of the scanner cable into an available USB port located on the rear of the Eyecon unit.
Eyecon Instruction Manual 13
General Information and Warnings
Power Supply
Power Switch
Fan
Enable Scanner
By default the scanner internal to the Eyecon unit is set to be the primary scanner used. In order to use the external scanner, the internal scanner must be disabled by changing the scanner port number within the settings menu of all modes being used.
Enable the external scanner by entering a 4 as the port number under the General>Scanner Port setting. The Eyecon must be rebooted before the changed setting will be saved. Refer to page 29 for instructions on setting the port number.

1.4 Preparing the Eyecon for Use

1. Insert the power cable into the receptacle located in between the power switch and fan on the back of the Eyecon. Refer to Figure 1.7.
2. The Eyecon must be installed near an easily accessible socket outlet. Plug the Eyecon power cord into the outlet.
Figure 1.7 Power Supply
14 Eyecon Instruction Manual
1.5 Turn on the Eyecon
Power Push Button
USB Ports
Network Port
1. Make sure the power switch is in the ON ( I ) position. Refer to Figure 1.7 for location.
2. Fully depress and release the power push button to turn on the Eyecon (Refer to Figure 1.8). The display area will illuminate within a few seconds.
Do not use the power switch to turn off the Eyecon. Refer to Figure 1.7 for power switch location. The Eyecon is designed to be turned off through the touch screen menus. Refer to page 23 for details on shutting down the Eyecon.
If power is lost, fully depress and release the power push button to turn on the Eyecon. Refer to Figure 1.8 for power push button location
If a network cable is to be connected plug it into the receptacle on the back. Refer to
Figure 1.8.

1.5 Turn on the Eyecon

Figure 1.8 Eyecon Back Panel
Eyecon Instruction Manual 15
General Information and Warnings

1.6 Routine Maintenance

Always turn off the machine and unplug the power cord before starting any routine maintenance to avoid the possibility of electric shock.
Make sure that it is placed securely on a flat and level surface.

1.7 Cleaning the Machine

Be sure to keep the Eyecon unit clean and free of dust. Do not use harsh detergents or spray water on the Eyecon unit.
It is recommended the Eyecon unit be cleaned on a daily basis. Powder and pill dust tends to accumulate on surfaces such as the rapid fill tray and funnel gate. Follow the steps below for effective cleaning.

1.7.1 Funnel and Slide Gate

1. Slide the gate up while pulling out away from the housing as shown in the photo below.
2. Clean the clear funnel gate by running it under a faucet. Make sure it is completely dry before reattaching to housing.
16 Eyecon Instruction Manual
3. Clean the pill funnel by running a slightly damp rag through it a few times.
4. Clean the funnel gate bracket rails to remove all pill dust.
5. Reinstall the funnel gate by sliding down the funnel post until it snaps into place.

1.7.2 Rapid Fill Counting Tray

1.7 Cleaning the Machine
1. Lift the counting tray up to a vertical position.
2. Tilt the tray to the left, the right side should pull out of the enclosure.
Eyecon Instruction Manual 17
General Information and Warnings
3. Pull up on the tray to remove completely.
4. Clean the tray by running under a faucet. Make sure it is completely dry before
5. Before reinstalling the tray, clean the diffuser surface under the tray with a soft
reattaching to housing.
damp cloth.
6. Reinstall rapid fill tray onto Eyecon unit by holding the tray vertical and push it into the slots in the housing.

1.8 Sharp Objects

Do not use sharp objects such as screwdrivers or long fingernails to operate the buttons.

1.9 Training

Do not attempt to operate or complete any procedure on the Eyecon unless you have received the appropriate training or read the Instruction Manual.
To avoid the risk of RSI (Repetitive Strain Injury), place the machine on a surface which is ergonomically satisfactory to the user. Take frequent breaks during prolonged usage.
18 Eyecon Instruction Manual
1.10 Scanner / Laser
CAUTION -
CLASS 2 LASER RADIATION
WHEN OPEN. DO NOT STARE
INTO THE BEAM
The Eyecon comes standard with a Class 1 laser product. When the unit is open Class 2 laser radiation is present. Refer to the CAUTION statement below and Figure 1.9 for
an illustration of the label and location.
CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
CAUTION: Class 2 laser radiation when open. Do not stare into the beam.

1.10 Scanner / Laser

Figure 1.9 Class 2 Laser Radiation Warning Label Location

1.10.1 Scanner Specifications

External
Laser Radiation 15.47 µW Class 1
Wavelength 650 nm
Internal Laser Rating
Wavelength 650 nm Class 2
Max Output Power 460 µW
Eyecon Instruction Manual 19
General Information and Warnings

1.11 Licensing Agreement

When the Eyecon is powered up for the first time a Software Product Licensing Agreement will be displayed after a pharmacy package is chosen.
Before the Eyecon can be used, you must agree to the terms of the license.
1. Read the agreement thoroughly and agree to the terms by pressing the
button.
1a. If the button was pressed, a
warning screen will be displayed.
Press the button to return to the Licensing Agreement.
Press the button to turn off the Eyecon.

1.11.1 Medi-Span Copyright and Disclaimer Information

Copyright: Copyright© 2005 by Wolters Kluwer Health, Inc.
All rights reserved. The Master Drug Data Base (MDDB v2.5) Documentation Manual and the database supplied with it may not be reproduced in any form or by any means, in whole or in part, without written consent from the publisher. Any unauthorized use of this copyrighted material will be subject to legal action.
Medi-Span is a division of Wolters Kluwer Health, Inc.
Master Drug Data Base (MDDB®) is a registered trademark of Wolters Kluwer Health, Inc.
Copyright: Copyright © 2003 Wolters Kluwer Health, Inc.
All rights reserved. The Drug Image Database Documentation Manual and the database supplied with it may not be reproduced in any form or by any means, in whole or in part, without written consent from the publisher. Any unauthorized use of this copyrighted material will be subject to legal action.
Disclaimer: The information contained in the Medi-Span databases is intended to supplement the knowledge of physicians, pharmacists, and other healthcare professionals regarding drug therapy problems and patient counseling information. This information is advisory only and is not intended to replace sound clinical judgment in the delivery of healthcare services. You are advised to review the definitions, functionality, and limitations of each Medi-Span database.
Medi-Span disclaims all warranties, whether expressed or implied, including any warranty as to the quality, accuracy, and suitability of this information for any purpose.
20 Eyecon Instruction Manual
1.12 Software Updates
The software must be updated quarterly to uphold the Licensing Agreement. Download the software update from www.eyeconvpc.com. These updates are comprised of drug photo updates and application enhancements.
It is suggested to download the file(s) to a computer desktop and then transfer the file(s) to a USB memory stick.

1.12.1 Update Warnings

Warnings will be provided when the expiration date on the data has passed. Warning interval will be dependent on the length of time since the expiration date has passed.
1st week post expiration: One warning per day.
2nd week post expiration: One warning per 4 hours.
3rd week post expiration: One warning per hour.
Beyond 3rd week post expiration: One warning per entering count mode.

1.12 Software Updates

Table 1.1 Update Warning Frequency

1.12.2 Install Software Updates

1. Download the latest software updates from the Eyecon website (eyeconvpc.com).
2. Copy the downloaded file to the root folder of a USB memory stick. Be sure the memory stick does not contain an older version of an update file before copying the current update file.
3. Plug the USB memory stick into an unoccupied USB port of the Eyecon. See
Figure 1.10 for USB port location.
Figure 1.10 USB memory stick Installation
4. Follow the prompts displayed on the Eyecon.
Eyecon Instruction Manual 21
General Information and Warnings
4a. If the following message is displayed, click No. This message is an indication
4b. Answer Yes if the following prompt appears.
4c. If no message appears when the USB memory stick is plugged in, then follow
that the particular USB memory stick type inserted is new to this Eyecon.
the instructions below.
Stand-Alone Mode
l Go to Settings>Files
l The update prompts should be displayed within a few seconds.
5. First you will see a message advising the outdated files are being removed.
6. Next a progress bar will advance quickly from 0 to 100% while the integrity of the update file is verified.
7. Another progress bar will advance more slowly while the updates are installed.
8. Once the installation is complete, click the [Close] button.
9. The Eyecon should shut down and restart within a minute or so.
9a. If the Eyecon does not automatically restart, manually shut the Eyecon down
by using the button on the screen. DO NOT USE THE SWITCHES IN THE BACK TO SHUTDOWN THE EYECON!!!
22 Eyecon Instruction Manual
1.13 Turn off the Eyecon (Shutdown)
Do not unplug or shutdown the Eyecon with the power switch on the backside of the unit. This could cause corruption of files which would require the Eyecon to be returned for factory service.
The button in the Start-up screen is used for restarting or turning off the Eyecon.
Again it is very important to use the button to turn off the Eyecon. DO NOT USE THE POWER SWITCHES IN THE BACK TO TURN OF THE EYECON UNIT.

1.13.1 Restart

1.13 Turn off the Eyecon (Shutdown)

1. Press the button in order to initialize a reboot sequence and return to the Start-up screen.
2. Press to accept.

1.13.2 Shutdown

1. Press the button to turn off the Eyecon. Press to accept.
2. Press to terminate the process.

1.14 About Eyecon Screen

The About Eyecon screen provides information specific to the Eyecon. Including software release date, serial number and Medi­Span data.
1. While in Eyecon Native mode Start-up screen, press in the area right or left of the Eyecon by GSE logo.
2. Press to return to the Start-up
screen or press to view the Software Licensing Agreement.
Eyecon Instruction Manual 23
General Information and Warnings

1.15 Warranty Policy

GSE/Avery Weigh-Tronix warrants its products to be free from defects in material and workmanship for a period of two (2) years from the original date of purchase. Standard "Terms and Conditions of Sale" apply.
Factory parts and labor are provided at no charge for up to two full years from the original date of purchase.
The obligation of GSE is limited to repairing or replacing equipment and components that upon inspection, testing and verification by GSE are found defective. GSE extends this warranty only upon proper installation and use of the equipment in the application for which it was intended and does not warranty equipment that has been subject to any of the following conditions:
l Alterations, misuse or unusual physical or electrical stress beyond the
written specifications of that equipment.
l Exposure of electronic components to Electrostatic Discharge (ESD)
resulting from improper handling or installation.
l Damage caused by freight carriers, negligence, fire, flood or other natural
disaster.
In the event, equipment is repaired or replaced under the terms of the warranty, the warranty of the repaired or replaced equipment is limited to the remaining portion of the original warranty period or 90 days, whichever is greater.
GSE is responsible for repair, replacement or, at the sole discretion of GSE, credit of nonconforming equipment under the conditions and terms of this warranty. GSE is not liable for the cost of repairs, on-site labor or any travel-related expenses performed by another party unless otherwise agreed in writing.
Transportation charges for material shipped to GSE for warranty repair is paid by the shipper. GSE will pay the transportation charges, via standard carrier, for the return of items repaired or replaced under warranty. Failure to handle and ship equipment correctly will void the warranty on that equipment.
The sole remedy under this warranty is to repair, replace or provide credit for equipment at the sole discretion of GSE. GSE is not liable for expenses either direct or consequential that arise from the use of or inability to use the product. GSE is not responsible or liable for losses, injury, or property damage due to the installation or failure of the product.
For warranty, product service, and product registration visit www.eyeconvpc.com or call 866-260-6540.
24 Eyecon Instruction Manual
1.16 Specifications
Platter Surface Area 48 sq inch
Dimensions 28" H x 11" W x 17.5" D
Screen 6.5" Color LCD flat panel touch screen
Barcode Scanner

1.16 Specifications

Integrated Class1laser
listed symbologies
Supply Voltage 100 VAC - 240 VAC
Frequency Range 47 Hz - 63 Hz
Power 150 Watt
Temperature Range 50 - 90 ºf
Communication (2) USB, (1) Ethernet
Interface Contact GSE for details on workflow integration
Accuracy 99.97% count accuracy
Design Open flow, easy to clean
Approvals FCC, ETL
Warranty Two year limited

1.17 FCC Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
UPC/EAN, Code 39, 1 2 of 5

1.18 ETL

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area may cause harmful interference in which case the user will be required to correct the interference at his/her own expense.
Classified to IEC 60825-1: 2007
Eyecon Instruction Manual 25
General Information and Warnings

1.19 Back up the Eyecon Data

CAUTION! The Eyecon is a computer based device and it is strongly suggested to back up all transaction data and images periodically. Otherwise saved data can be permanently lost!!!.
Refer to page 42 for more details on backing up report data and images.

1.20 Helpful Hints

1.20.1 Navigating the Touch Screen

Use the tip of one of the provided spatulas to navigate the settings menus and counting procedure.

1.20.2 Automatic Update from the Website

If the Eyecon is connected to a network in which automatic update is approved, the updated software can be loaded directly onto the Eyecon without using a USB drive.

1.21 Symphony Software

If you have a legacy unit and work with Symphony Software, contact Innovation Company for technical support.
26 Eyecon Instruction Manual

2 Settings Menu

Press the button from the Start-Up screen to enter the setting choices menu.
The currently selected setting tab will be designated in BLUE. The following menus are available for diagnostics and configuration.
Tab Description Page
General Miscellaneous settings 27
Users Add and delete user profiles 30
Test Test the scanner, camera and other hardware such as the touch screen and speaker 34
Barcode Setup barcode format, select barcode type 35
Data Download or delete report data. 42
Files Save all Eyecon data, restore Eyecon data or check for update 48
TCP/IP Network settings, select PMSS provider 51
Remote Server Set server protocol and McKesson Enterprises configuration 53
Multi Used for VA sites only. Future Feature 55
Double Check Setup double counts or back counts. 55

2.1 General

Table 2.1 List of Setting Tabs
2.1 General
This tab is used for calibrating the pill counting platter, user login, stock bottle verification, scanner port and set time & date. If another menu is desired simply press the corresponding tab on the screen.
Auto Close Transaction Recorded Message
If this box is checked, the Auto Close Transaction Recorded Message will be skipped when a count is performed.
Uncheck the box to enable the Transaction recorded message. This message will appear after
every counting transaction. Press after the pills have been removed from the counting tray.
Eyecon Instruction Manual 27
Settings Menu
Skip User Login
Check the box to disable (skip) the Scan User Login screen and go directly to the Scan Vial Label screen. If disabled, no users will be able
to login.
Pharmacy Package Selection
Choose whether to display the Configure Pharmacy Package screen on restart or boot
up.
If the box is checked the screen will be shown on power up. Otherwise the screen will be skipped and the currently selected package will be accessed.
Calibrate Platter
This function is used to calibrate the counting platter viewing area if the count is unstable.
1. Remove all foreign objects from the counting platter.
2. Press the button and the platter will be automatically calibrated by the software.
3. Platter calibration successful will be displayed when the calibration is complete.
4. Press to complete calibration.
If Unable to calibrate message appears, clean surface of counting platter and light diffuser. Try the Calibrate Platter process again.
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GPI Substitution
Choose whether to allow a user to substitute an NDC that does not match the prescribed NDC if the GPI code of the scanned NDC matches the GPI of the prescribed NDC.
If GPI Substitution is set to Disabled, the substitution is not allowed.
If GPI Substitution is set to Enabled, the substitution is allowed.
If GPI Substitution is set to NoWarning, the substitution is allowed with a warning message being displayed.
Stock Bottle Verification
Choose whether to verify a stock bottle scan every time, never or per user.
l If Stock Bottle Verification is set to
Always, the Scan Stock Bottle screen will appear every time the Rx label is scanned.
l If Stock Bottle Verification is set to
Never, the Scan Stock Bottle screen will never appear after the Rx label is scanned and will go to the Counting screen.
l If Stock Bottle Verification is set to User, scan the stock bottle to proceed
or press the button to proceed to the Counting screen.
2.1 General
Scanner Port
Selects the port for either the internal or external scanner. The Eyecon must be
restarted before the port change will take affect.
Use the keyboard icon button to the right of the scanner port window to enter the port number.
2 = internal scanner 4 = external scanner
Eyecon Instruction Manual 29
Settings Menu

2.1.1 Launch Windows Applications

Date and Time
The time and date may be set by pressing the
button. Choose the correct time and date from the calendar and clock displayed. Press to accept the current settings or
changed values. Press to abort.
Windows Explorer and Control Panel
The choices available are Windows Explorer and Control Panel. These will work the same as standard Windows operating system. Press the
or button to launch either
application.

2.2 Users

The Administrative section used for adding and deleting users, determine whether a scan-out will be necessary or to allow the use of an RDAC. Only available with the Rx Validation/ Workflow and Physical Inventory modes.
The administrator is able to add or delete users and determine whether they are able to train pill images. An access code is required to enter the Administrative screens.
To enable User Logging, go to the General Tab and uncheck the Skip User Login box.
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