Grunbeck WE-X 300, WE-X 450, WE-X 750, WE-X 50, WE-X 130 Operation Manual

...
GENO-mat duo WE-OSMO-X
Operation manual
GENO-mat duo WE-X
Edition Oktober 2018 Order no. 074 184 046-inter
Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
Table of contents
AGeneral notes .......................................................................................................................... 6
1 | Preface .............................................................................................................................................................................. 6
2 | How to use this operation manual ..................................................................................................................................... 6
3 | General safety information ................................................................................................................................................ 7
3.1Symbols and notes .................................................................................................................................................... 7
3.2Operating personnel .................................................................................................................................................. 7
3.3Designated use .......................................................................................................................................................... 7
3.4Protection from water damage .................................................................................................................................. 8
3.5Indication of specific dangers .................................................................................................................................... 8
4 | Shipping and storage ........................................................................................................................................................ 8
5 | Disposal ............................................................................................................................................................................. 9
BBasic information .................................................................................................................. 10
1 | Laws, regulations, standards ........................................................................................................................................... 10
2 | Water, scale, softening .................................................................................................................................................... 10
3 | Ion exchange ................................................................................................................................................................... 11
CProduct description .............................................................................................................. 12
1 | Type designation plate .................................................................................................................................................... 12
2 | Technical specifications .................................................................................................................................................. 12
3 | Designated application .................................................................................................................................................... 15
4 | Application limits .............................................................................................................................................................. 15
5 | Scope of supply ............................................................................................................................................................... 16
5.1Basic configuration .................................................................................................................................................. 16
5.2Optional accessories ............................................................................................................................................... 16
5.3Consumables ........................................................................................................................................................... 17
5.4Wearing parts .......................................................................................................................................................... 18
DInstallation ............................................................................................................................. 19
1 | General installation information ....................................................................................................................................... 19
1.1Water installation ..................................................................................................................................................... 20
1.2Electrical installation ................................................................................................................................................ 21
2 | Preliminary work .............................................................................................................................................................. 23
2.1Filling the exchanger tank ........................................................................................................................................ 24
2.2How to fit the brine line ............................................................................................................................................ 25
3 | How to connect the system ............................................................................................................................................. 25
3.1Water connection ..................................................................................................................................................... 25
3.2How to connect the control unit ............................................................................................................................... 28
EStart-up .................................................................................................................................. 29
1 | How to fill the brine tank .................................................................................................................................................. 29
2 | How to set up the system ................................................................................................................................................ 30
2.1How to set the blending hardness ........................................................................................................................... 30
2.2How to set the control unit ....................................................................................................................................... 31
3 | How to start up the system .............................................................................................................................................. 32
FOperation ............................................................................................................................... 33
GENO-IONO-matic WE-X control unit .................................................................................................................................. 33
1 | Introduction ...................................................................................................................................................................... 33
2 | How to operate the control unit ....................................................................................................................................... 33
2.1Key functions ........................................................................................................................................................... 33
2.2Meaning of the LEDs red / yellow / green ............................................................................................................... 34
2.3Info level – reading the operating status .................................................................................................................. 34
2.4System status display .............................................................................................................................................. 35
2.5Setting operating parameters – operator menu ....................................................................................................... 35
2.6How to release a manual regeneration .................................................................................................................... 36
2.7Changing system parameters – code 290 ............................................................................................................... 37
Control via reverse osmosis system GENO-OSMO-X ......................................................................................................... 38
1 | Introduction ...................................................................................................................................................................... 38
2 | How to operate the control unit ....................................................................................................................................... 40
2.1Change, save, reject parameters ............................................................................................................................ 40
2.2Acknowledgement of errors/signals ......................................................................................................................... 41
2.3Screen saver ........................................................................................................................................................... 42
3| System range ................................................................................................................................................................... 42
3.1System menu I ......................................................................................................................................................... 42
3.2Manual regeneration ................................................................................................................................................ 43
3.3System setting ......................................................................................................................................................... 43
GFaults ..................................................................................................................................... 44
1 | Basic information ............................................................................................................................................................. 44
1.1Warnings ................................................................................................................................................................. 45
1.2Faults ....................................................................................................................................................................... 45
HMaintenance .......................................................................................................................... 46
1 | Basic information ............................................................................................................................................................. 46
2 | Inspection (functional check) ........................................................................................................................................... 46
3 | Maintenance .................................................................................................................................................................... 48
3.1Operating log ........................................................................................................................................................... 49
4 | Spare parts ...................................................................................................................................................................... 49
5 | Operating log ................................................................................................................................................................... 51
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
Publisher's information
All rights reserved.
Copyright by Grünbeck Wasseraufbereitung GmbH
Printed in Germany Effective with the date of edition indicated on the cover sheet.
-We reserve the right to make modifications, especially with regard to technical progress-
Reprints, translations into foreign languages, electronic storage or digital copying of this operating manual – even in parts – only with explicit written approval of Grünbeck Wasseraufbereitung GmbH.
Any type of duplication not authorised by Grünbeck Wasserauf­bereitung is a copyright violation and subject to legal action.
Responsible for contents: Grünbeck Wasseraufbereitung GmbH Josef-Grünbeck-Straße 1 89420 Höchstädt/Do., Germany Phone +49 9074 41-0 Fax +49 9074 41-100 www.gruenbeck.de service@gruenbeck.de
Print: Grünbeck Wasseraufbereitung GmbH Josef-Grünbeck-Straße 1, 89420 Höchstädt/Do., Germany
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Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
EU Declaration of Conformity
This is to certify that the system designated below meets the safety and health requirements of the applicable European guidelines in terms of its design, construction and execution.
If the system is modified in a way not approved by us, this certificate is void.
Manufacturer: Grünbeck Wasseraufbereitung GmbH
Josef-Grünbeck-Straße 1 89420 Höchstädt/Do., Germany
Responsible for documentation: Markus Pöpperl
System designation: GENO-mat duo WE-X water softener,
GENO-mat duo WE-OSMO-X water softener
Serial no.: Refer to type designation plate
Applicable directives: Low-Voltage (2014/35/EC)
EMC (2014/35/EC)
Applied harmonised standards, in particular:
Applied national standards and technical specifications, in particular:
Location, date and signature:
Function of signatory: Head of Technical Systems and Equipment
DIN EN 61000-6-2:2006-03 DIN EN 61000-6-3:2011-09 DIN EN 60335-1:2012-10
Hoechstaedt, 18.10.2018 i. V.
Peter Höß
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
A General notes
1 | Preface
Thank you for opting for a Grünbeck product. Backed by
decades of experience in the area of water treatment, we provide solutions for all kind of processes.
All Grünbeck systems and devices are made of high-quality materials. This ensures reliable operation over many years, provided you treat your water treatment system with the required care. This operation manual assists you with important informa­tion. Therefore, please read the entire operation manual before installing, operating or maintaining the system.
Customer satisfaction is our prime objective and providing customers with qualified advice is crucial. If you have any questions concerning this device, possible extensions or general water and waste water treatment, our field staff, as well as the experts at our headquarters in Hoechstaedt, are available to help you.
Advice and assistance For advice and assistance please contact your local
representative (see www.gruenbeck.de). In case of emergency, please get in touch with our service hotline at +49 9074 41-444. We can connect you with the appropriate expert more quickly if you provide the required system data. To ensure that this information is always to hand, please keep the precise equipment data to hand (refer to the type plate in chapter C-1).
2 | How to use this operation manual
This operation manual is intended for the operators of our
systems. It is divided into several chapters (a letter is assigned to each of them) which are listed in the “Table of contents” on page 1 in alphabetical order. In order to find the specific information, you are looking for, check for the corresponding chapter on page 1.
The headers and page numbers with chapter information make it easier to find your way around in the operating manual.
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Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
3 | General safety information
3.1 Symbols and notes Important information in this operation manual is characterised
by symbols. Please pay particular attention to this information to ensure the hazard-free, safe and efficient handling of the s
stem.
Danger! Failure to adhere to this information will cause serious or life-threatening injuries, extreme damage to property or inadmissible contamination of the drinking water.
Warning! Failure to adhere to this information may cause injuries, damage to property or contamination of the drinking water.
Caution! Failure to adhere to this information may result in damage to the system or other objects.
3.2 Operating personnel Only persons who have read and understood this operation
3.3 Designated use The system may only be used for the purpose outlined in the
Note: This symbol characterises information and tips to make
your work easier.
Tasks with this symbol may only be performed by Grünbeck's technical service/authorised service company or by persons expressly authorised by Grünbeck.
Tasks with this symbol may only be performed by trained and qualified electrical experts according to the VDE guidelines or according to the guidelines of a similar local institution.
Tasks with this symbol may only be performed by water companies or approved installation companies. In Germany, the installation company must be registered in an installation directory of a water company as per §12(2) AVBWasserV (German Ordinance on General Conditions for the Supply of Water).
manual are permitted to work with the system. The safety guidelines are to be strictly adhered to.
product description (chapter C). The guidelines in this operation manual as well as the applicable local guidelines concerning the drinking water protection, accident prevention and occupational safety must be adhered to.
In addition, appropriate application also implies that the system may only be operated when it is in proper working order. Any malfunctions must be repaired at once.
The system exclusively designed for use in the industrial and commercial field.
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Water softener
g
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
3.4 Protection from water dama

3.5 Indication of specific dangers
e
Warning! In order to properly protect the installation site from
water damage:
a sufficient floor drain system must be available or
a water stop device (see chapter C Accessories) must be
installed.
Warning! Floor drains leading to a lifting system do not work in case of a power failure.
Danger due to electrical energy! Do not touch electrical parts with wet hands! Disconnect the system from the mains before starting work on electrical parts of the system. Have qualified experts replace damaged cables immediately.
Danger due to mechanical energy! System parts may be subject to overpressure. Danger of injury and damage to property due to escaping water and unexpected movement of system parts. Check the pressure pipes at regular intervals. Depressurise the system before starting repair or maintenance work on the system.
4 | Shipping and storage
Hazardous to health due to contaminated drinking water! The system may only be installed by a specialist company. The operation manual must be strictly adhered to! Ensure that there is sufficient flow. The pertinent guidelines must be followed for starting-up after extended periods of standstill. Inspections and maintenance must be performed at the intervals specified!
Note:By concluding a maintenance contract, you ensure that all of the required tasks are performed on time. You may perform the interim inspections yourself.
Caution!The system may be damaged by frost or high temperatures. In order to avoid damage of this kind:
Protect it from frost during transportation and storage! Do not install or store system next to objects which radiate a lot of heat.
The system may only be transported and stored in its original
packing. Ensure that it is handled with care and placed the right side up (as indicated on the packing).
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5 | Disposal
Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
Comply with the applicable national regulations.
5.1 Packaging
5.2 Product
Dispose of the packaging in an environmentally friendly manner.
If this symbol (crossed out waste bin) is on the product, this product is subject to the European Directive 2012/19/EU. This means that this product or the electrical and electronic components must not be disposed with household waste.
Dispose of electrical and electronic products or components in an environmentally friendly manner.
For information on collection points for your product, contact your municipality, the public waste management authority, an authorised body for the disposal of electrical and electronic products or your waste disposal service.
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
B Basic information
1 | Laws, regulations, standards
2 | Water, scale, softening
In the interest of good health, rules cannot be ignored when it comes to the processing of drinking water (raw water). This operation manual takes into consideration the current regulations and stipulates information that you will need for the safe operation of your water treatment system.
Among other things, the regulations stipulate that
only approved companies are permitted to make major
modifications to water supply facilities
and that tests, inspections and maintenance on installed
devices are to be performed at regular intervals.
The water works provide us with pure water (raw water) that is suitable for drinking. However, this water is much more often used for washing machines, heating systems, water heaters, commercial devices, etc., where it can lead to problems if it is "hard".
Hard water is generated if water containing carbon dioxide* flows through layers of calcium. It dissolves the calcium until the so-called calcium - carbon dioxide - equilibrium has been reached.
If this equilibrium is unsettled (e.g. by heating CO more calcium (CaCO
) is precipitated (scale).
3
escapes)
2
Note: Calcium ions and magnesium ions exist side by side in
Hardnessrange °dH °f
1(soft) <8.4 <15.0 <1.50  2(medium) 8.4‐14.0 15.0‐25.0 1.50‐2.50  3(hard) >14.0 >25.0 >2.50
nature, e.g. in the mineral dolomite.
Hardness ranges according to the German Act on Environmental Sustainability of Detergents and Cleaning Agents (WMRG):
The total hardness of the water is the sum of the concentrations of calcium ions and magnesium ions.
From hardness range "medium" onwards, it is advisable to soften the water for usage. Additional measures may be necessary depending on the original quality of the water and its intended use.
* CO2 from the atmosphere is dissolved in water. In this process, a low
amount of carbon dioxide is generated.
mmol/l=
mol/m
3
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3 | Ion exchange
Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
The exchange of calcium and magnesium ions for sodium ions causes the water to become soft.
Principle
The hard raw water flows through an exchanger. This tank is filled with a resin, to which sodium ions are bonded (see Fig. B-1).
Resin
Fig. B-1: Initial position
Hard water
Resin
Soft water
Fig. B-2: Operation
Since the bonding positions at the resin prefer calcium and magnesium ions to sodium ions, these ions are retained while the resin discharges sodium ions into the water (exchange reaction). In this way, all substances causing hardness remain in the exchanger. Soft water loaded with sodium ions leaves the exchanger (Fig. B-2). This process continues until the sodium ions are used up.
The exchange reaction can be reversed if a large amount of sodium ions (salt solution = brine) is added (Fig. B-3). By their sheer number, the sodium ions displace the calcium and magnesium ions at the docking positions of the resin.
This process restores the initial state. The resin is regenerated and is again ready for softening.
Drinking water (raw water)
As protection against corrosion, we recommend a soft water hardness of at least 3 °dH (5.3 °f, 0.53 mmol/l). According to the German Drinking Water Ordinance, the limit value for sodium ions (200 mg/l) must not be exceeded. This hardness is achieved by adding untreated drinking water (raw water), a process which is commonly called blending.
Brine solution
Resin
Was t e w a te r
Fig. B-3: Regeneration
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Single/Twin/Triple water softeners
In case of single water softeners, no soft water is available during the regeneration phase.
Twin water softeners have two exchangers that alternate operation. As a result, soft water is available at all times.
Triple water softeners consist of three exchangers. Two exchangers are flown through in parallel while the third is being regenerated.
Note: Many popular mineral waters contain significantly more sodium ions. Check for yourself by reading the analysis results on the labels.
Warning! Risk of infection due to germs in the drinking water. Germs can reproduce in stagnant water to the point where they pose a threat. Work with water softeners requires special hygienic measures. Ensure that there is sufficient flow. Disinfect the systems if required.
Sodium ions Calcium ions Magnesium ions
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
C Product description
1 | Type designation plate
The type designation plate is located at the control valve of the water softener. In order to speed up the processing of your inquiries or orders, please specify the data shown on the type designation plate of your system when contacting Grünbeck. Please copy the indicated information to the table below in order to have it handy whenever necessary.
GENO-mat duo WE-X / WE-OSMO-X water softener duo WE-X duo WE-OSMO-X
Order no.:
2 | Technical specifications
The GENO-mat duo WE-X water softener is a twin system for the continuous supply of soft water. The system is equipped with a central control valve for both exchangers and is volume­controlled. The regeneration is released when the pre-set water volume in an exchanger tank has been softened. The system regenerates with soft water.
All system data is summarised in tables C-1 and C-2. The data given refers to standard water softeners. Possible deviations in case of special versions are communicated separately, if applicable.
  
  
     
Serial number:
Serial number:
     
     
The GENO-mat duo WE-OSMO-X water softener is only available with full salting. The control electronics is not equipped with an operating and display unit. The system is operated by means of the control electronics of the OSMO-X reverse osmosis system.
Warning! Extended periods of idleness may cause bacterial growth in drinking water. Automatic regeneration counteracts this effect. Therefore, do not disconnect the system from the water and power supply when you are absent for longer periods of time.
Caution! Electrically operated valves. In case of power failure during the regeneration, water may flow into the drain or brine tank. In the event of power failure, check the system and shut-off the water supply, if necessary.
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Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
Table C-1: Technical specifications
GENO-mat duo WE-X / WE-OSMO-X
Systems with full salting
Connection data
Nominal connection diameter DN 25
Min. drain connection DN 50 Power supply [V]/[Hz] 85 -250/50-60
Connected load [VA] 10 Protection/protection class IP 54/I Performance data Nominal pressure (PN) [bar] 10 Min./max. operating pressure [bar] 2.0/8.0 Max. continuous flow
*** at a residual hardness of < 0.1 °dH Pressure loss at max. continuous flow [bar] 0.6 1.1 2.1 1.5 2.3 KV-value (at p = 1.0 bar) Nominal capacity [mol]
Capacity per kg of regeneration salt [mol/kg] 3.33 3.32 3.32 3.16 3.33 Time capacity [m³ x °dH/h] 72 84 145 214 269
Dimensions and weights 1)
Total height [mm] 1310 1530 1790 1840 1970 Overall height (without control unit) **** [mm] 1080 1300 1560
Exchanger tank Distance between centre of bottles [mm] 400 700 Brine tank * Overall height of brine tank * [mm] 810 880 870 1100 1250 Height of safety overflow on brine tank * [mm] 700 780 770 980 1120 Connection height of control valve
(raw water) Min. foundation depth * [mm] 600 700 800 900 1000 Min. length of foundation * [mm] 1460 1500 1700 2100 2400 Approx. operating weight * [kg] 285 435 730 1110 1745
Filling volumes and consumption data **
Resin quantity [l] 18 40 81 115 200 Freeboard (resin in form of sodium), approx. [mm] 270 230 290 390 300 Salt consumption per regeneration, approx. [kg] 3.6 8.0 16.2 25.3 40.0 Max. regeneration salt supply * [kg] 130 190 285 485 760 Total waste water volume per regen., approx. [l] 112 211 451 693 1020 Operating water volume [l] 10 22 45 70 111 Minimum salt fill level * [mm]
Ambient data Max. water/ambient temperature [°C] 30/40
Order no. GENO-mat duo WE-X
Order no. GENO-mat duo WE-OSMO-X 186300 186 310 186 320 186 330 186 340
* With standard brine tank
The waste water volume and salt consumption refer to a primary pressure of 3 bar.
**
The indicated values change at different inlet pressures and only serve as a means for a rough determination. The indicated max. continuous flows may decrease in case of high raw water hardness.
***
In case of systems with a nominal connection diameter of DN 40, the control unit is fastened between the exchanger
****
tanks.
1)
All indicated dimensions and weights are approximate!
[m³/h] 2.0 3.0 5.0 6.0 9.5
[m³/h] 2.6 2.7 3.1 4.5 5.6
[m³ x °dH]
[mm] 208 257 334 369 469
[mm] 500 570 700 780 900
[mm] 940 1160 1420 1710 1830
65 150 300 450 750
(1" female thread)
(system operation with protective low voltage 24V DC)
12.0 67
186 100 186 110 186 120 186 130 186 140
Water softener
26.6 149
53.9 302
DN 40
(1½" female thread)
80.2 449
133.2 746
50
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
Table C-2: Technical specifications
Systems with economy salting
Connection data
Nominal connection diameter
Min. drain connection DN 50 Power supply [V]/[Hz] 85 -250/50-60
Connected load [VA] 10 Protection/protection class IP 54/I Performance data Nominal pressure (PN) [bar] 10 Min./max. operating pressure [bar] 2.0/8.0 Max. continuous flow
*** at a residual hardness of Peak flow in case of blending to 8 °dH
and a raw water hardness of 20 °dH Pressure loss at max. continuous flow [bar] 0.6 1.1 2.1 1.5 2.3 KV value (at p = 1.0 bar) KV value in case of blending to 8 °dH
and a raw water hardness of 20 ° dH Nominal capacity
Capacity per kg of regeneration salt [mol/kg] 5.27 5.22 5.22 5.20 5.90 Time capacity [m³ x °dH/h] 68 81 143 207 243
Dimensions and weights 1)
Total height [mm] 1310 1530 1790 1840 1970 Overall height (without control unit) **** [mm] 1080 1300 1560
Exchanger tank Distance between centre of bottles [mm] 400 700 Brine tank * Overall height of brine tank * [mm] 670 810 880 870 870 Height of safety overflow on brine tank * [mm] 570 700 780 770 770 Connection height of control valve
(raw water) Min. foundation depth * [mm] 500 600 700 800 800 Min. length of foundation * [mm] 1300 1500 1600 2100 2200 Approx. operating weight * [kg] 190 340 555 825 1080
Filling volumes and consumption data **
Resin quantity [l] 18 40 81 115 200 Freeboard (resin in form of sodium), approx. [mm] 270 230 290 390 300 Salt consumption per regeneration, approx. [kg] 1.8 4.0 8.1 11.5 16.0 Max. regeneration salt supply * [kg] 65 130 190 285 285 Total waste water volume per regen., approx. [l] 98 181 376 583 865 Operating water volume [l] 5 11 23 32 44 Minimum salt fill level * [mm] Ambient data Max. water temperature [°C] 30 Max. ambient temperature [°C] 40
Control unit Order no. GENO-mat duo WE-X 186 200 186 210 186 220 186 230 186 240
* With standard brine tank
The waste water volume and salt consumption refer to a primary pressure of 3 bar.
**
The indicated values change at different inlet pressures and only serve as a means for a rough determination. The indicated max. continuous flows may decrease in case of high raw water hardness.
***
In case of systems with a nominal connection diameter of DN 40, the control unit is fastened between the exchanger
****
tanks.
1)
All indicated dimensions and weights are approximate!
>
0.1 °dH
[m³x°dH]
[m³/h] 2.0 3.0 5.0 6.0 9.5
[m³/h] 3.3 5.0 8.3 10.0 15.8
[m³/h] 2.6 2.7 3.1 4.5 5.6 [m³/h] 4.3 4.5 5.2 7.5 9.3
[mol]
[mm] 208 257 334 369 469
[mm] 410 500 570 700 700
[mm] 940 1160 1420 1710 1830
GENO-mat duo WE-X water softener
50 130 230 330 530
DN 25
(1" female thread)
(system operation with protective low voltage 24V DC)
9.5 53
20.9 117
42.3 237
DN 40
(1½" female thread)
60.0 336
95.2 533
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3 | Designated application
Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X

The water to be softened has to be free of iron and manganese
Water softeners of the GENO-mat duo WE-X series are designed for the softening and partial softening of cold drinking and process water. As twin systems, they are suitable for the continuous supply of soft water. There are system types available with regeneration with full salting or economy salting. In this case, the type of regeneration is type-specific and is not allowed to be changed independently.
Note: In order to soften the water to less than 0.1 °dH, only and exclusively systems with full salting may be applied.
(less than 0.2 mg iron and/or 0.05 mg manganese per litre). Its temperature must not exceed 30 °C. The maximum ambient temperature is 40 °C.
The systems are used for the (partial) softening of well, process, boiler feed, cooling and air-conditioning water.
When softening drinking water, the provisions of the German Drinking Water Ordinance are binding (residual hardness of 3 °dH - 8 °dH, max. sodium content of 200 mg/l (chapter E-2.1.). A blending valve for mixing supply water is also needed.
The system is adjusted to the soft water requirements to be expected at the installation site, it is not suitable for major deviations. The maximum continuous flow must not be exceeded under any circumstances.
The system may only be operated if all components are installed properly. Safety devices and equipment must NEVER be removed, bridged or tampered with.
Appropriate application of the device also implies that the information contained in this operation manual and all safety guidelines applying at the installation site be observed. Further­more, the maintenance and inspection intervals have to be observed.
4 | Application limits
The application limit is defined by the maximum continuous flow
corresponding to the data in tables C-1 and C-2 for raw water in the hardness ranges 1 - 3. With very hard water (from hardness range 4 onwards), there may be a drop in the continuous flow. In this case, the application limit of the system is defined by the formula:
flowcontinuousMaximum
The time capacity is summarised in tables C-1 or C-2.
capacityTime
hardnessBlendinghardnesswaterRaw
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
5 | Scope of supply
5.1 Basic configuration

5.2 Optional accessories
2 double-walled plastic exchanger tanks.
Food-compatible ion exchanger resin
Note: With smaller units (up to GENO-mat duo WE-X 300), the exchanger tanks are supplied filled with resin.
1 central control valve made of red bronze.
Brine tank made of PE incl. sieve bottom (which separates
the salt supply chamber and the brine chamber) and brine valve made of PP with safety float (controls the brine flow). With brine buffer technology.
1 microprocessor controller with LC display (controls all
system functions and indicates operating states and disturbances).
GENO-mat duo WE-OSMO-X without LCD display. The
operation is carried out via the control electronics of the reverse osmosis system GENO-OSMO-X.
Turbine water meter (TWZ) (can be replaced by water meter
with counter, refer to Chapter C-4.2.).
Water test kit "total hardness" (refer to Chapter C-4.3).
Operation manual.

Note: It is possible to retrofit existing systems with optional components. Please contact your local Grünbeck representative or Grünbeck’s headquarters in Hoechstaedt for details.
Adapter connection 9000 with integrated blending
unit; R 1" (standard equipment for duo WE-X 50, 130 and 230, available as an option for duo WE-X 65, 150 and 300)
Blending valve (to adjust the residual hardness by
adding raw water) Connection R 1 ¼"
Water meter with counter
Note: The water meter (163 080 und 163 085) cannot be used for the control unit of the water softener GENO-mat duo WE-X !
Connection R 1" Connection R 1½"
125 809
126 003
163 080 163 085
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Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
Mounting set 1: (for easy connection to the water
installation) Compact valve block R 1", female thread, integrated bypass with shut-off valve, shut-off valves for hard and soft water, outlet for raw water (e.g. garden hose), 2 flexible stainless steel fabric hoses* (connection R 1", female thread, length 600 mm)
Mounting set 2: (for ease of connection to the
water installation) connecting block R 1" male with threaded connectors, ball shut-off valves for hard and soft water, non-return valve, overflow valve, 2 flexible stainless steel woven hoses* (connection R 1" female, length 600 mm)
Overflow valve, connection R 1" male, opening
pressure 0.8 bar (to cover peak demand by adding raw water, to be installed in the bypass),
Potential-free message (operation and
regeneration message)
Pre-alarm salt supply
Infra-red light sensor to register the minimum salt filling level in the brine tank. Message via GENO-IONO-matic-WE control unit
125 845
125 850
125 855
126 890
185 335
Safety device protectliQ
Product for protection against water damage in one­and two-family homes.
5.3 Consumables Only use genuine consumables in order to ensure the reliable operation of the system.
Regeneration salt (25 kg)
Water test kit for total hardness
°dH and °f
1 piece 10 pieces
126 400
127 001
170 187 170 100
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
5.4 Wearing parts
Seals and control pistons are subject to a certain wear and tear in the event of heavy duty. Wearing parts are listed below.
Note: Although these are wearing parts, we grant a limited warranty period of 6 months.
Fig. C-1: Control valve
a) Seals, control pistons, injectors, actuator
nominal connection diameter DN 25
b) Flat seals, backflow preventer
Fig. C-2: Control valve nominal connection diameter DN 40
Fig. C-3: Brine valve
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D Installation
1 | General installation information
Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
The installation site must offer adequate space. A foundation of asufficient size and adequate load carrying capacity must be provided. The required connections must be provided prior to the installation. For dimensions and connection data, please refer to table D-1.
Table D-1: Installation data Extract from table C-1, C-2
with full salting with economy salting2) 65 150 300 450 750 50 130 230 330 530 Connection data
Nominal connection diameter
Min. drain connection DN 50 Power supply [V]/[Hz]
Connected load [VA] Protection/protection class IP 54/I
Dimensions and weights1)
Total height** [mm] 1310 1530 1790 1840 1970 1310 1530 1790 1840 1970 Overall height without control unit**** [mm] 1080 1300 1560 1840 1970 1080 1300 1560 1840 1970
Exchanger tank Distance between centre of bottles [mm] 400 400 400 700 700 400 400 400 700 700
Brine tank * Overall height of brine tank * [mm] 810 880 870 1100 1250 670 810 880 870 870
Height of safety overflow on brine tank *
Connection height of control valve [mm] 940 1160 1420 1710 1830 940 1160 1420 1710 1830 Min. foundation depth * [mm] 600 700 800 900 1000 500 600 700 800 800
Min. length of foundation * [mm] 1460 1500 1700 2100 2400 1300 1500 1600 2100 2200
Operating weight, approx. * [kg] 285 435 730 1110 1745 190 340 555 825 1080 * With standard brine tank
**** For systems with a nominal connection diameter of DN 40, the control unit is mounted between the exchanger tanks.
1)
All indicated dimensions and weights are approximate!
2)
not applicable for GENO-mat duo WE-OSMO-X.
GENO-mat duo WE-X / WE-OSMO-X
DN 25
(1" female
thread)
(system operation with protective low voltage 24V DC)
[mm] 208 257 334 369 469 208 257 334 369 469
[mm] 500 570 700 780 900 410 500 570 700 700
[mm] 700 780 770 980 1120 570 700 780 770 770
Water softener
DN 40
(1½" female
thread)
85 -250/50-60
10
DN 25
(1" female
thread)
DN 40
(1½" female
thread)
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Note: Observe the operating manual that have been supplied with the optional accessories (see chapter C, 4.2) for your unit.
19
Water softener
g
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
1.1 Water installation
It is imperative that you comply with certain regulations when installing the GENO-mat duo WE-X water softener. Additional recommendations are given in order to facilitate the handling of the system. The installation instructions described below are also illustrated in Fig. D-1.
Bindin
The installation of a water softener represents a major interference with the drinking water system. Therefore, only authorised experts may install such systems.

Please observe the local installation guidelines and
Install a drinking water filter upstream (e.g. BOXER).
Use corrosion-resistant material for soft water lines
Provide a drain connection (minimum DN 50) to discharge the
Note: If the regeneration water is directed to a lifting system, said system must be salt water resistant.
The unit does not carry a DVGW test certificate. Provide additional safety equipment for protection of the drinking water in line with DIN 1988. Therefore:
Isolate the water softener from the drinking water supply in
Recommendations
Provide a sampling valve immediately downstream of the
rules
the general regulations.
OR Meter corrosion inhibitor downstream of the water softener.
regeneration water.
line with DIN 1988 part 4 (e.g. by the use of the GENO DK 2 Euro system separator).
softener. This facilitates the sampling for the regular hardness tests (functional check).
Warning! Floor drains leading to a lifting system do not work in case of a power failure.

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Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
1.2 Electrical installation
A shock-proof plug is adequate for the electrical connection.
However, it must comply with the specifications given in table D-1, may not be further away from the softener than 1.20 m and must carry constant voltage (do not couple with light switch).
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Water softener
)
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
1.2.1 Connections to other subsystems within the water softener
The following connections are preset internally at the factory and
must not be modified (cables to be connected by the client are marked with *
Table D-1: From IONO-matic WE control unit
1 Mains cable H05VV-F 3G0.75 2 N BU PE Earth wire YE-GN 3 4 5 6 PE 7 8 PE 9 10 PE 11 Microswitch 12 S1 Litz wire 2 YE 13 + 24 V= 14 S2 Litz wire 3 OG
Colour of litz wire
20 Step motor control 21 Ph1 BN YE-BK 22 Ph2 GY BK 23 (3 terminals in the 24 Ph3 YE YE 25 Ph4 RS RD 26 Water meter* LiYY 3x0.25 mm² + 12 V= WH 27 pulse GN 28 GND BN 32 Pot.-free contact, closed when 33 34 Pot.-free contact, closed during 35 GND1 Connection to the 40 RS485B GY 41 RS485A GN GND GND YE 42 + 14 V= BN
to component Line Signal
Reserved terminals
control valve* (3 terminals on the right on the terminal strip at the control valve
valve* (3 terminals on the left)
middle at the control valve)
exchanger tank 1 in operation.
regeneration.
programming board
.
L BN
mm²
LiYY 3x0.5 mm² + 24 V= Litz wire 1 BK
Line Motor
LiYY 7x0.25 mm² + 24 V= GN BU
+ 24 V= WH BU
Switching capacity max. 30 V~1A
LiYY 5x0.34 mm² GND-RS WH
22
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Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
1.2.2 Connections to external or optional components
From IONO-matic WE control unit
15 Programmable input + 24 V= 16 IN 17 Option pre-alarm 18 IN BK 19 GND BU 29 Collective fault Max. 250 V~ / 30 Common root 31 Signal contact
1.2.3 Connections to networked GENO-OSMO-X reverse osmosis From IONO-matic WE control unit
38 Bus line to 39 94 RS485 B GND2 95 RS485-GND
(*) With cable length > 20 m: Use LiYcY 3x0.25 mm² and
to component Line Signal
LiYY 4x0.25 mm² + 24 V= BN
salt supply 185335
max. 3 A each
to component Line Signal
OSMO-X control unit
93 LiYY 3x0.25 mm²
(*)
connect the shielding at one end either in the OSMO-X control unit or IONO-matic WE/control unit DEA at a free PE terminal.
RS485 A
2 | Preliminary work

1. Unpack all system components.
2. Check for completeness and soundness.
3. Set up both exchanger tanks at the intended site.
Caution! The system only functions if it is set up correctly. Set up the exchanger tank with control valve on the right (seen from the front).
Only with small systems (nominal connection diameter 1"): The connection hoses with pre-installed connection adapters and coupling pieces are exposed.
4. Plug in coupling pieces.
5. Install hoses between control valve and bottle adapter.
6. Fit connection block for raw water connection.
Note: The connection block is supplied with separate installation instructions.
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Water softener
g
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
2.1 Filling the exchanger tank
The work described here is only needed with the large systems .
Smaller units are supplied with filled exchanger tanks.
Table D-1: Fillin
Amount of resin per
exchanger container
1. Check whether the riser pipes are covered by protective caps, plug on protective caps, if necessary. Protective caps prevent material from entering the riser pipes.
2. Centre riser pipes in the exchanger containers.
3. Pour ion exchange resin into the tanks. Use the funnel provided.
Centre riser pipe, fill with resin
4. Centre the riser pipes precisely.
5. On the exchanger containers, clean any adhering ion exchanger resin off the threads and sealing connections for the connections of the control valve or bottle adapter.
6. Remove the protective caps from the riser pipes.
7. Guide the control valve from above with its head nozzle over the riser pipe of the right exchanger tank (as seen from the front) and secure by turning clockwise.
8. Guide the bottle adapter from above with its head nozzle over the riser pipe of the left exchanger tank (as seen from the front) and secure by turning clockwise.
Remove the protective cap, fix the control valve in place
9. Install connecting pipes between control valve and bottle adapter.
in resin
450 / 330 750 / 530
115 l 200 l
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2.2 How to fit the brine line
Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
See Fig. D-1 (b), position 7.
1. Set up the brine tank at its intended site.
2. Remove cover from the brine tank.
Brine valve with transition nipple and elbow connector
Note: Remove the brine valve to make installing the brine line easier. To do so, remove the yellow lid and pull the brine valve upwards.
3. Fit the transition nipple (not needed with 750 (530)) and elbow connector onto the brine valve.
4. Cut the brine hose to the required length and insert reinforcing sleeves at both ends.
5. Fit the brine hose onto the brine valve.
6. Only if removed: Insert the brine valve and replace the yellow cover.
3 | How to connect the system
3.1 Water connection 1. Make the water connection as indicated in the installation
drawing (Fig. D-1 (a)) while observing the guidelines and recommendations given in section 1.
Note: The supplied water meter must be installed on the soft
water side (after the system) without fail.
Caution! Dirt and corrosion particles may damage the system (control valve, ion exchanger resin). Flush the supply pipe prior to start-up.

2. Make the waste water connection: Direct the drain hose to the outlet and secure it.
Caution! Danger of damage and malfunction due to backflow of waste water. Therefore, do not bend the hose and do not lead it higher than the system height.
3. Route the brine tank overflow hose with a gradient to the channel. Do not connect to the drain hose!
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Water softener
X
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
Dimensions in Fig. D-1 (a);
Extract from table D-1
with full salting
Dimensions and weights1)
A Total height [mm] 1310 1530 1790 1840 1970 1310 1530 1790 1840 1970 A2 Overall height without control unit [mm] 1080 1300 1560 1840 1970 1080 1300 1560 1840 1970
B Exchanger tank
C Brine tank * D Total height of brine tank * [mm] 810 880 870 1100 1250 670 810 880 870 870
E Height of safety overflow of brine
F Connection height of control valve [mm] 940 1160 1420 1710 1830 940 1160 1420 1710 1830 * In systems with standard brine tank
1)
All indicated dimensions and weights are approximate!
2)
not for GENO-mat duo WE-OSMO-X.
GENO-mat duo WE-X / WE-OSMO-
65 150 300 450 750 50 130 230 330 530
[mm] 208 257 334 369 469 208 257 334 369 469
[mm] 500 570 700 780 900 410 500 570 700 700
[mm] 700 780 770 980 1120 570 700 780 770 770
Water softener
with economy salting
2)
Fig. D-1 (a): Installation drawing for GENO-mat-duo WE-X water softeners
Fig. D-1 (b): GENO-mat-duo WE-X water softener; side view right/rear
BOXER drinking water filter
1
GENO DK 2 system separator
2
Control unit
3 7
Water meter
4 8
Control valve
5 9
Exchanger tank
6
Brine tank
Brine line
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26
Connection of hose to drain
Raw water inlet
10
Soft water outlet
11
p
p
See Fig. D-3 for detailed view of the brine line connection
Fig. D-2: GENO-mat-duo WE-X water softener; rear view
Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
Brinetube
Unionnut3/8“
Fig. D-3: Exploded view of brine line connection
Plastic pinchring3/8“
PressurelossGENO‐matduoWE
3,00
2,50
2,00
1,50
130/150
1,00
Differenzdruck [bar]
Differentialpressure[bar]
0,50
50/65
Brasssleeve3/8“
Druckverlust GENO-mat duo WE
230/300
330/450
Filterfor brinevalve
Transition‐ ni
530/750
le
0,00
0,0 1,0 2,0 3,0 4,0 5,0 6,0 7,0 8,0 9,0 10,0 11,0 12,0
Flowrate[m³/h]
Durchfluß [m³/h]
Fig. D-2: Pressure loss curve
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
3.2 How to connect the control unit
The work described here may only be performed by trained electricians or electronics experts.
The control unit must be connected according to the terminal diagram shown in Fig. D-2.
2. Route the 7-core cable for the step motor and the 3-core
Note: The corresponding connection diagram is contained in the electrical circuit diagram of the reverse osmosis system or the operating instructions for the automatic salt reduction system/compact air washer.
Note: Small systems (nominal connection diameter 1") are supplied pre-assembled. This means steps 1 and 2 can be skipped.
1. Attach the control unit to the connecting pipes using the supplied fastening kit
Danger due to electrical energy! Mains voltage is at terminals L, N and PE. Do not connect system to mains before you have finished this work.
cable for the micro switch between the control valve and control unit, and connect according to the terminal diagram (chapter D-1.2.).
3. Connect the water meter according to the terminal diagram (chapter D-1.2.1).
4. Connect the mains plug to the socket (chapter D-1.2).
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E Start-up
The work described below may only be performed by trained experts. For safety reasons, the start-up must be performed by Grünbeck's trained and authorised technical customer service/authorised service company.
1 | How to fill the brine tank
1. Remove the cover from the brine tank
2. Carefully add water until the water level is about 30 mm
Caution! Insoluble impurities in the salt may cause malfunctions at the brine valve and at the injector of the control valve. A defined salt quality is required for the reliable function of the water softener.
Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
above the sieve base.
Only use salt tablets that conform to DIN EN 973 A.
3. Insert salt tablets into the brine tank. The brine tank can be fully filled.
4. Add the operating water volume (Table E-1).
5. Close the brine tank cover.
Table E-1: Filling of brine tank
Systems with full salting
Max. regeneration salt supply * [kg] 130 190 285 485 760 Operating water volume [l] 10 22 45 70 111
Table E-2: Filling of brine tank
Systems with economy salting
Max. regeneration salt supply * [kg] 65 130 190 285 285 Operating water volume [l] 5 11 23 32 44 * In systems with standard brine tank
Water softener GENO-mat duo WE-X /
GENO-mat duo WE-OSMO-X
65 150 300 450 750
Water softener GENO-mat duo WE-X
50 130 230 330 530
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
2 | How to set up the system
2.1 How to set the blending hardness
Example
Softening of drinking water
Supply water (22 °dH) contains sodium (51.6 mg/l)
Possible addition of sodium during softening:
200 mg/l – 51.6 mg/l = 148.4 mg/l
This means that the maximum permissible softening is:
Conclusion: Blend to at least 22 – 18 = 4 °dH!
2.1.1 Recommendations
Blending hardness
The small systems with economic salting (GENO-mat duo WE-X 50, WE-X 130, WE-X 230) are equipped with a blending unit as standard.
This blending unit is available as additional equipment for the GENO-mat duo WE-X 65, WE-X 150, WE-X 300 systems.
Larger systems can be fitted with a blending valve R 1¼" as additional equipment. If both soft water with 0 °dH and blended water are needed, this blending valve is also recommended for small systems. Refer to the operating manual for the blending valve in systems with this equipment.
Caution! If the water softener is installed before a reverse osmosis system, the feed line to the reverse osmosis system is not allowed to be configured as a blending water line.
Note: The provisions of the German Drinking Water Ordinance are binding when softening drinking water.
Sodium content (max:) 200 mg/l Note point 3.1 with regard to the blending hardness!
Sodium content
Obtain the sodium content of the supply water from your water supply provider. The sodium content increases by approx. 8.2 mg/l when softening water by 1 °dH. The water cannot be softened unrestrictedly if the provisions of the German Drinking Water Ordinance are to be adhered to. The permissible blending hardness results from the limit value for the sodium content and the supply water hardness.
200 mg/l (limit value according to the Drinking Water
Ordinance)
– x mg/l (sodium content in the supply water)
y mg/l (permissible addition of sodium during softening)
y
The supply can be softened to a maximum of Z °dH. Depending on the sodium content of the supply water, a blending hardness needs to be selected which is below the admissible maximum of 200 mg/l.
Blending hardness
= Z °dH (maximum possible softening)
82,
Result
3 – 5 °dH Very soft water – ideal for thermal equipment
– possible problems when washing off soap
6 – 8 °dH Optimum soft water
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Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
Setting the blending unit
In the GENO-mat duo WE-X 50, duo WE-X 130 and duo WE-X 230 systems, the blending unit described here is mounted on the control valve. Optionally, small systems with full salting can be equipped with it. In all other cases, the operating manual for the installed blending valve applies.
1. Open the valve on the raw water inlet.
2. Open the valve on the soft water outlet.
5. Perform a hardness test using the "Total hardness" water
3. Set the adjusting cap (1) to a mean scale value.
4. Take a water sample at the sampling valve downstream of the system.
inspection device.
6. Set the blending hardness as required. In order to do so:
Turn the adjusting cap to the left (close) so as to reduce
the blending hardness.
Turn the adjusting cap to the right (open) so as to increase
the blending hardness.
7. Repeat steps 4. and 5. until the desired blending hardness is reached.
2.2 How to set the control unit
2.2.1 Setting the time and
raw water hardness
Press and hold key P for > 1 second. The parameters can be
The GENO-mat duo WE-X water softener is volume-controlled. The operating parameters are already stored in the GENO­IONO-matic WE-X control unit. During start-up, all parameters must be entered which are required for the automatic calculation of the regeneration interval.
Note: For detailed information on the handling of the GENO-IONO-matic WE-X control unit, please refer to chapter F.
Starting from the basic display
accessed there.
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
3 | How to start up the system
1. Open the valve on the raw water inlet.
2. Release a manual regeneration (chapter F). Starting from the basic display, press and hold key for 5 seconds. An exchanger is now regenerated.
3. When the first manual regeneration has finished: Start a manual regeneration again, the second exchanger is now regenerated.
Note: All systems with low-salt alarm have a delay time set bet­ween 2 regenerations (factory setting: 0.2 hours = 12 minutes). At the end of the regeneration, it is necessary to wait for this time to elapse before a manual regeneration can be triggered again.
4. Open the valve on the soft water outlet after regeneration has finished.
5. Perform a visual check. Ensure that no water leaks from the system at any point.
6. Take a water sample at the sampling valve downstream of the system.
7. Perform a hardness test using the "Total hardness" water inspection device. The system is working correctly if the analysis of the water taken just downstream of the exchanger tank gives 0 °dH.
8. Complete the cover sheet and check list / column 1 of the operating log. To do this, carry out the necessary measure­ments and tests.
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F Operation
GENO-IONO-matic WE-X control unit
1 | Introduction
Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
Fig. F-1: Display of control unit GENO-IONO-matic WE-X
The GENO-mat duo WE-X water softeners are volume­controlled. They are operated and monitored by means of the control unit.
2 | How to operate the control unit
2.1 Key functions
Accesses parameters for editing (cursor flashing).
Save the modified parameters (cursor stops flashing).
Starting from the basic display (time/residual capacity/time
since last regeneration): Press and hold for > 1 sec. = access to the operator menu.
Acknowledge of errors/warnings.
Within a menu: Switch to the next parameter.
+
+
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Opened parameters: Reduce the set value.
Starting from the basic display (time/residual capacity/time
since last regeneration): Press and hold for > 5 sec. = trigger manual regeneration.
Within a menu: Return to the previous parameter.
Opened parameters: Increase the set value.
Starting from the basic display (time/residual capacity/time
since last regeneration): Access to the code request for menu levels with code protection.
Jump back to the basic display (time/residual capacity/time
since last regeneration) from any menu level.
Close the opened parameter without saving, the previously set
value is maintained.
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5 minutes after the last key was pressed, the system jumps back to the basic display (time/residual capacity/time since last regeneration) from any opened menu. Parameter changes which have not been saved are lost.
The display backlighting is switched off 10 minutes after the last key was pressed. Each new key press activates the backlighting again.
2.2 Meaning of the LEDs red / yellow / green
2.3 Info level – reading the operating status
Green LED is illuminated = everything OK
Yellow LED is illuminated = message (service due, low salt, time incorrect after power failure > 24 hours)
Red LED is illuminated = fault
Also refer to chapter G Faults.
The info level offers the following information about operation of the system:
Current time Residual capacity of the exchanger in operation Time since last regeneration
Press the key to continue or the key to go back.
Remaining duration of the service interval
Press the key to continue or the key to go
back
Current regeneration step Remaining duration of the current regeneration step
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2.4 System status display
2.5 Setting operating parameters – operator menu
Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
The residual capacity of the exchanger bottle in operation is
displayed in %.
For the exchanger bottle that is undergoing regeneration, the
current flow direction is indicated by arrow symbols.
In addition to the water meter symbol, the 0 °dH flow rate
currently coming from the system is displayed in m³/h.
If the pre-alarm salt supply (Order no.185335) option is fitted,
the brine tank is shown as empty when salt tablets need to be refilled.
On start-up, at least the time and raw water hardness must be programmed (see table below, printed in bold). The raw water hardness must be set to the highest hardness that is encountered, if there are fluctuations in the water quality.
Starting point: Basic display (time/residual capacity/time since last regeneration)
Press and hold P key for > 1 sec. >>
Operator menu appears.
Parameters Factor Raw water hardness
Data logging (*) Interval
Time
Date (*) The Yes setting means the following information is recorded in the set interval:
[°dH] 25 1…250
No No/Yes On internal SD-card (*),
[Min] 60 1…999
XX:XX 00:00…23:59
XX.XX.XX
setting Setting range Comment
Residual capacity of the exchanger in operation
(C XX.XX m³).
Current flow (Q XX.XX m³/h).
Card slot for SD-card on operating board
Time since last regeneration (T XXX h).
Current regeneration step
0 = No regeneration 1 = Backwashing 2 = Salting 3 = Slow rinsing 4 = Washing out 5 = Filling brine tank
Time until service is due (S XXX d).
Regeneration counter (XXXXXX).
Soft water meter (XXXXXX m³).
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The data is stored on the SD card as a *.txt file, the values are separated from one another by semicolons. This means the file can be imported into MS Excel, for example, without difficulty.
 
2.6 How to release a manual regeneration
Press and hold the key > 5 sec.: The exchanger bottle that is
Note: Prior to removing the SD card, make sure that the data
logging was terminated with "No"!
Note: The SD card used must be formatted FAT32. We recommend proper formatting instead of quick formatting.
Starting point: Basic display (time/residual capacity/time since last regeneration).
in operation is regenerated.
The function is not possible
If a regeneration is already in progress (the key command is
not stored).
If a regeneration lock is active (either via programmable input
or in the form of an interval between two regenerations).
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GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
2.7 Changing system parameters – code 290
Press and hold P and keys simultaneously,
In this menu, it is possible to set various hardness units and operating languages.
Starting point: Basic display (time/residual capacity/time since last regeneration).
the code request appears
Water softener
Use the or keys to set code 290 and confirm with the P key.
Parameters Factor
Hardness unit °dH °dH / °f / mol/m³
Data record Depending on system
size
Capacity [m³ x °dH]
Water meter pulse rate
Release time 00:00
[l/Imp]
Indication only
setting Setting range Comment
Applies to raw water hardness and capacity rate
Set value is not allowed
to be changed!
Display values cannot be changed
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
Control via reverse osmosis system GENO-OSMO-X
1 | Introduction
The GENO-mat duo WE-Osmo-X water softeners are volume­controlled. The systems are operated and monitored by means of the control electronics of the GENO-WE-OSMO-Xreverse osmosis system.
Drinking water filter BOXER K 1“
1
GENO-DK 2 system separator
2
3
Water softener Delta-p
4
GENO-softwatch Komfort
5
Active carbon filter AKF
Fig. F-2: Installation drawing
Reverse osmosis system GENO-OSMO-X
6
Permeate tank with sterile air filter and level probe
7
Pressure booster system GENO-FU-X 2/40-1 N
8
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A
GENO
ccess to the
®
-OSMO-X­menu
Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
Home-button
Operating mode, current measuring values
The following information is stored in the OSMO-X control unit. This can be found in the subsystem range of the INFO level (can be called up using the or keys).
Residual capacity AT * [m³]
Flow rate Q [m³/h]
Time since last regeneration [h]
Current regeneration step [X]
Time to service due [d]
Regeneration counter [XXX]
Counter soft water [m³]
Software version [X.XX]
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
2 | How to operate the control unit
2.1 Change, save, reject parameters
In a menu with permanently stored selections, any choice (line) can be selected by tapping on it. The middle line is in slightly larger print, however.
Save your selection with this button.
Quit the menu with this button without changing the prior selection.
The numerical and the alpha-numerical menu each feature the same operating logic:
Save your selection with this button.
Quit the menu with this button without changing the prior selection.
Save your selection with this button.
Quit the menu with this button without changing the prior selection.
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Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
2.2 Acknowledgement of errors/signals
In case of a pending signal or error, the status line
changes its colour and on the home screen, the subsystem concerned has a coloured frame.
Yellow = signal
Red = error
Tap on the status line >> Switch to error list
The error list may show one or several entries.
Tap on the entry you are interested in >> switch to the acknowledgement window
Button to return to the Home screen
The acknowledgement window will show an illustration of the subsystem concerned.
Acknowledgement button of the signal/error
Button to call up a help text including the telephone number of the technical customer service.
Button to return to the error list
The error can either be acknowledged or left pending. In any case, you will get back to the error list.
Acknowledge signal/error
Leave signal/error pending
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Water softener
g
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
2.3 Screen saver
3| System range
3.1 System menu I
System menu I can be accessed without entering a code. The parameters stored apply to all systems when more subsystems than just the GENO-OSMO-X are present and are operated via the GENO-tronic operating element.
The screen saver is displayed automatically if the screen is not touched for 5 minutes (or after an adjustable period of time).
As soon as the touch screen is tapped on or a signal or an error occurs the display returns to the basic display.
Parameters Factory setting Setting
ran
e
Raw water hardness [°dH] 25 1 ... 250
Comment
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3.2 Manual regeneration
3.3 System setting
Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
Manual regeneration Off/On
Parameters Factor
Hardness unit °dH °dH / °f / mol/m³ Applies to raw water
Data record Depending on system
size Capacity rate [m³ x °dH] Water meter pulse rate
ctivation time 00:00 00:01 - 23:59
[l/Imp]
Indication only
setting Setting range Comment
hardness and capacity rate
Set value is not allowed
to be chan Display values cannot be changed
ed!
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
G Faults
1 | Basic information
Even carefully designed and manufactured technical systems that are operated properly, may experience malfunctions. There is a difference between warnings and faults:
Warning = signal contact of the control unit opens (terminals 30/31), yellow LED is illuminated
Fault = fault signal contact of the control unit opens (terminals 29/30), red LED is illuminated
As long as the power supply is on and no warning/fault is pending, the signal contact and the fault signal contact are closed.
The warning/fault can be acknowledged using the P key.
Note:Grünbeck's technical customer service/authorised service company must always be notified in the event of faults that cannot be eliminated with the information given in table G-1! When contacting the technical customer service, please indicate the system designation, serial number and the error message displayed.
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y
)
g
y
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
1.1 Warnings Table G-1: Warnings
This is what you observe This is the cause This is what to do
Water softener
Service interval
Low salt Er A Not enough salt in brine
1.2 Faults Table G-2: Faults
This is what you observe This is the cause This is what to do
Power failure fault Power failure > 1 minute If the power failure has continued for
Valve motor fault The next step setting on
Hard water fault While one exchanger
Micro switch fault The signal from micro
Motor current fault Monitoring of the step
The maintenance interval of the water softener has expired
tank
the control valve was not reached within the required time
bottle was still undergoing regeneration, the capacity of the other exchanger bottle already expired.
switch S2 is active at terminal 14 outside a re
eneration
motor current has tripped
Inform Grünbeck's technical customer service/authorised service company
Check salt level in brine tank and refill salt tablets as per DIN EN 973 A, if necessary
some time, start a manual regeneration to be on the safe side. The water that flowed through the system in the meantime will not have been measured, and the exchanger in operation may have reached the limits of its capacit If the fault reoccurs within 5 minutes after having been acknowledged, notify Grünbeck's technical customer service/authorised service compan Malfunction is automatically acknow­ledged as soon as a regenerated exchanger bottle is available again Restrict the system flow to the max. continuous flow (chapter C, technical data table Check the wiring and function of the switch, and notify Grünbeck’s customer service/authorised service company if necessary If the fault reoccurs within 5 minutes after having been acknowledged, notify Grünbeck's technical customer service/authorised service compan
.
.
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
H Maintenance
1 | Basic information
In order to guarantee the reliable function of water softeners over a long period of time, some maintenance work has to be performed at regular intervals. This applies in particular to the softening of drinking water where the required measures are defined in the pertinent regulations and guidelines. All regulations and guidelines which apply at the installation site must be strictly adhered to.
DIN 1988 part 8 / A 12 stipulates:
an inspection must be performed at least every 2 months.
Maintenance must be carried out twice a year.
In case of water softeners that carry a DVGW certificate, yearly maintenance is sufficient!
Maintenance must be performed by the Grünbeck’s technical
service/authorised service company or by an approved company.
An operating log must be kept in order to document the
maintenance work performed.
Notes: A maintenance contract ensures that any required maintenance work is performed in due time.
The operating log is attached to this operation manual.
2 | Inspection (functional check)
You may perform the regular inspections yourself. We recommend inspecting the water softener at shorter intervals after installation, before switching over to the standard inspection cycle. However, an inspection is compulsory at least every 2 months.
Please refer to the following summary for the tasks to be performed within the framework of an inspection.
Summary: Inspection work
Determine the raw water hardness.
(Water test kit "Total hardness").
Determine the soft water hardness (0°dH (°f, mmol/l)) or the
soft water with blending in case of water softeners with blending valve (Water test kit "Total hardness").
Check control unit settings:
a) Time b) Raw water hardness
Check salt level in brine tank.
If required, refill salt (refer to chapter H-2.1).
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Caution! If the salt level falls below the minimum filling level, hardness may break through. Observe the minimum salt filling level (see Technical Specifications, chapter C). In case of systems where no specific value is indicated, refill the water softener as soon as the level has fallen to just a few centimetres.

Evaluate the salt consumption with reference to the water
volume consumed.
Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X

2.1 How to refill salt

Note: Minor deviations are normal and cannot be prevented technically. If you detect major deviations, please contact Grünbeck’s technical service/authorised service company.
Check control valve to drain for tightness (in operating mode).
Warning! Impurities in the brine tank may adversely affect the water quality.
For hygienic reasons be very careful when refilling salt.
Caution! Insoluble impurities in the salt may cause malfunctions at the brine valve and at the injector of the control valve. A defined salt quality is required for the reliable function of the water softener.
Only use salt tablets as per DIN EN 973 type A.
A few precautionary measures ensure hygienically and technically perfect conditions:
Only store the salt in dry and clean areas.
Do not use salt from packages that are already open.
Clean the outside of the packages before opening them.
Fill the regeneration salt directly from the package into the
brine tank.
Close the brine tank immediately after refilling.
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
3 | Maintenance
According to DIN 1988 part 8 / A 12, maintenance work at water softeners may only be performed by Grünbeck’s technical service/authorised service company or an approved company.

An operating log must be kept for water softeners. In this operating log, the customer service technician records all maintenance and repair work performed. In case of mal­functions, this log helps to identify possible sources of error. In addition the log documents the proper system maintenance.
Note: Make sure that all maintenance work is recorded in the operating log.
Summary: Maintenance work
Read the water pressure, flow pressure and water meter
value.
Determine the hardness
Raw water hardness, soft water hardness, 0°dH (°f, mmol/l) test.
Readjust the blending valve and check the blending hardness
again, if necessary. With Delta-p, program the required soft water hardness in the control unit.
Adjust the electronics settings with reference to the measured
hardness values.
Check the programming of the control unit.
Check the brine regulation (salting, filling of brine tank) and
program settings; readjust them, if necessary.
Check release of regeneration.
Check start of turbine water meter.
Check control valve for tightness, replace wearing seals if
necessary, check the proper function of the drive motor of the control valve, clean injector and sieve – typical hydraulic values.
Clean brine tank and brine valve.
Check regeneration salt supply (quantity and quality).
Check hose connections and seals and replace, if necessary.
Caution: Danger of water damage! Damaged or
worn hose connections may tear. Therefore, DIN 1988, part 8, paragraph A 12 recommends checking and if necessary replacing the flexible connection hoses.

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Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
3.1 Operating log The operating log is attached to this operation manual. When
Safety fitting (e.g. system separator) checked for non-return
function. Not required in case of intrinsically safe water softeners, in particular water softeners with DVGW test mark!
In water softeners with a disinfection unit:
Functional check of the disinfection unit (measure flow).
- With Delta-p, only possible with code -.
If necessary, read regeneration counter, total soft water
volume, error memory.
- With Delta-p, system data printout is possible via serial port ­.
If necessary, reset service interval.
Record all data and activities, including repair work in the
operating log.
Hand over the water softener and the filled out operating log
to the owner-operator.
starting up the system, make sure to record all data on the cover sheet of the operating log and fill in the first column of the checklist.
The customer service technician will fill in a column of the check list whenever maintenance is performed. This document provides evidence of proper maintenance.
4 | Spare parts
You may order spare parts and consumables from your local Grünbeck representative (refer to www.gruenbeck.de).
Note: Detailed specification of the wearing parts (chapter C).
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5 | Operating log
Water softener
GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
Customer
Name: ....................................................................
Address: ................................................................
...............................................................................
...............................................................................
GENO-mat duo water softener
WE-X WE-OSMO-X
50
130
230
330
530
(please check appropriate box)
Serial number .........................................................
65 65
150 150
300 300
450 450
750 750
Installed by .............................................................
Filter: Make/type ..................... / ..............................
Drain connection DIN 1988
Connection data:
please check appropriate box
(
Floor drain available Yes No
Line upstream of water softener
)
Yes No
Zinc-plated
Copper
Plastic
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
Maintenance work on the water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
Check list
Please enter measured values. Confirm checks with OK or enter repair work performed.
Maintenance performed (date) Start-up
Measured values
Water pressure [bar]
Flow pressure [bar]
Water meter reading [m³]
Supply hardness ° dH (measured)
Dilution hardness °dH (measured)
0 °dH inspection
Inspections and checks on controller and control valve
Controller setting checked
Regeneration activation checked
Injector and sieve cleaned
Control valve checked for tightness
Function of driving motor checked
Work on brine tank and brine valve
Brine tank and brine valve cleaned
Operation and setting of brine valve checked
Connections, hose connections, seals
Seals and hose connections checked
Safety fitting (e.g. backflow preventer) checked for backflow
Miscellaneous
Notes
Customer service technician
Company
Work time certificate (no.)
Signature
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GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
Maintenance work on the water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
Check list
Please enter measured values. Confirm checks with OK or enter repair work performed.
Maintenance performed (date)
Measured values
Water pressure [bar]
Flow pressure [bar]
Water meter reading [m³]
Supply hardness ° dH (measured)
Dilution hardness °dH (measured)
0 °dH inspection
Inspections and checks on controller and control valve
Controller setting checked
Water softener
Regeneration activation checked
Injector and sieve cleaned
Control valve checked for tightness
Function of driving motor checked
Work on brine tank and brine valve
Brine tank and brine valve cleaned
Operation and setting of brine valve checked
Connections, hose connections, seals
Seals and hose connections checked
Safety fitting (e.g. backflow preventer) checked for backflow
Miscellaneous
Notes
Customer service technician
Company
Work time certificate (no.)
Signature
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
Maintenance work on the water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
Check list
Please enter measured values. Confirm checks with OK or enter repair work performed.
Maintenance performed (date)
Measured values
Water pressure [bar]
Flow pressure [bar]
Water meter reading [m³]
Supply hardness ° dH (measured)
Dilution hardness °dH (measured)
0 °dH inspection
Inspections and checks on controller and control valve
Controller setting checked
Regeneration activation checked
Injector and sieve cleaned
Control valve checked for tightness
Function of driving motor checked
Work on brine tank and brine valve
Brine tank and brine valve cleaned
Operation and setting of brine valve checked
Connections, hose connections, seals
Seals and hose connections checked
Safety fitting (e.g. backflow preventer) checked for backflow
Miscellaneous
Notes
Customer service technician
Company
Work time certificate (no.)
Signature
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GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
Maintenance work on the water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
Check list
Please enter measured values. Confirm checks with OK or enter repair work performed.
Maintenance performed (date)
Measured values
Water pressure [bar]
Flow pressure [bar]
Water meter reading [m³]
Supply hardness ° dH (measured)
Dilution hardness °dH (measured)
0 °dH inspection
Inspections and checks on controller and control valve
Controller setting checked
Water softener
Regeneration activation checked
Injector and sieve cleaned
Control valve checked for tightness
Function of driving motor checked
Work on brine tank and brine valve
Brine tank and brine valve cleaned
Operation and setting of brine valve checked
Connections, hose connections, seals
Seals and hose connections checked
Safety fitting (e.g. backflow preventer) checked for backflow
Miscellaneous
Notes
Customer service technician
Company
Work time certificate (no.)
Signature
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Water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
Maintenance work on the water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
Check list
Please enter measured values. Confirm checks with OK or enter repair work performed.
Maintenance performed (date)
Measured values
Water pressure [bar]
Flow pressure [bar]
Water meter reading [m³]
Supply hardness ° dH (measured)
Dilution hardness °dH (measured)
0 °dH inspection
Inspections and checks on controller and control valve
Controller setting checked
Regeneration activation checked
Injector and sieve cleaned
Control valve checked for tightness
Function of driving motor checked
Work on brine tank and brine valve
Brine tank and brine valve cleaned
Operation and setting of brine valve checked
Connections, hose connections, seals
Seals and hose connections checked
Safety fitting (e.g. backflow preventer) checked for backflow
Miscellaneous
Notes
Customer service technician
Company
Work time certificate (no.)
Signature
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GENO-mat duo WE-X,
GENO-mat duo WE-OSMO-X
Maintenance work on the water softener
GENO-mat duo WE-X, GENO-mat duo WE-OSMO-X
Check list
Please enter measured values. Confirm checks with OK or enter repair work performed.
Maintenance performed (date)
Measured values
Water pressure [bar]
Flow pressure [bar]
Water meter reading [m³]
Supply hardness ° dH (measured)
Dilution hardness °dH (measured)
0 °dH inspection
Inspections and checks on controller and control valve
Controller setting checked
Water softener
Regeneration activation checked
Injector and sieve cleaned
Control valve checked for tightness
Function of driving motor checked
Work on brine tank and brine valve
Brine tank and brine valve cleaned
Operation and setting of brine valve checked
Connections, hose connections, seals
Seals and hose connections checked
Safety fitting (e.g. backflow preventer) checked for backflow
Miscellaneous
Notes
Customer service technician
Company
Work time certificate (no.)
Signature
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