Grozone Control TV12 User Manual

Rev. 3.0

www.grozonecontrol.com

USER GUIDE

TV12

Day & Night Fan Speed Control with Idle

Setting

TABLE OF CONTENTS

SAFETY NOTICE ........................................................................................... 1

PRODUCT DETAILS ...................... ............................................ .................... 2

INSTALLATION .......... .................................................................................. 3

SETTINGS .................................................................................................... 4

SETTINGS .................................................................................................... 5

COMPLETE TROUBLESHOOTING GUIDE ....................... ................................. 6

COMPLETE TROUBLESHOOTING GUIDE ....................... ................................. 7

COMPLETE TROUBLESHOOTING GUIDE ....................... ................................. 8

WARRANTY & CUSTOMER SERVICE .............................................................. 9

2 I’ve been through the troubleshooting steps, what do I do if I meet

a problem at any of these steps? Is my product covered by the
WARRANTY?

• Grozone controllers are covered by a 3-year warranty (*). We will

replace any DAMAGED PRODUCT WITH A BRAND NEW PRODUCT.

• Covered or not covered? We do not authorize the replacement of

fully working products nor altered (tampered) products. The
Troubleshooting steps will help you identify a damaged product. Do
not hesitate to contact us or contact your retailer to make sure the
controller is not fully working or damaged before returning it to the
store.

• My product is not fully working or damaged, I want a replacement

unit: in order to get a replacement product, you MUST return all
modules and applicable accessories to the retailer. To avoid being
charged for the accessories, be sure to include all pieces. Thanks for
your cooperation.

• Any Grozone Control product that is returned with obvious signs of

user neglect will not be covered by the warranty. Grozone Control
exercises the right to make final decisions in these matters.

(*)

The warranty period begins from the date of purchase at the retail level.
The retailer/consumer must keep their proof of sale/purchase. Otherwise,
Grozone Control will consider the manufacturing date to apply the warranty
coverage.

IMPORTANT MESSAGE TO RETAILERS

Retailers must call Grozone Control to get authorisation to replace the

defective product and a RMA number.

1-855-262-1800

.

NOTE

10

WARRANTY & CUSTOMER SERVICE

DO YOU HAVE A PROBLEM WITH YOUR CONTROLLER? PLEASE READ
THESE INSTRUCTIONS CAREFULLY AND SAVE THEM FOR FUTURE
REFERENCE

1. I think my controller is damaged, or it simply does not work as

indicated in the user guide, what should I do?

• Please refer to the troubleshooting steps. Follow these instructions

carefully, step by step. The controller should work as described in
the “Expected results” column of the Complete Troubleshooting
Guide.

Do you need assistance on executing the Troubleshooting steps?

1. Contact us at 1-855-262-1800

2. Send us an EMAIL at [e-mail]

3. VISIT our Technical Support Center at www.grozonecontrol.com

Technical Support is available Monday through Friday, from 8:00 AM to
8:00 PM, Eastern Time.

9

SAFETY NOTICE

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

DANGER

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,

CAREFULLY FOLLOW THESE INSTRUCTIONS.

To reduce the risk of electric shock, disconnect power to the 120V

electrical outlet before installing or removing the unit. When removing

the electrical wall plate, it may fall across plug pins or become

displaced.

To reduce the risk of electric shock, this product has a grounding type

plug that has a third (grounding) pin. This plug will only fit into a

grounding type power outlet. If the plug does not fit into the outlet,

contact a qualified electrician to install the proper outlet. Do not

change the plug in any way.

1