10 Trouble Shooting
Someti mes, the PV in verter d oes not w ork norm ally, we recom mend the foll owin g
soluti ons for com mon t roubles hoot ing. The fo llowing t abl e can h elp t he te chni cian
to under stan d the pr oblem and t ake ac tion .
10.1 Warnings(W)
War ning s(W) identif y th e curre nt s tatus o f th e G rowa tt i nve rter. Warni ngs do n ot
relate to a fa ult. W hen a (W) w ith a num ber af ter it ap pear s in the di spla y, it
indica tes a Warni ng Co de a nd is usu ally clea red t hrou gh a n orderl y shu tdown/r eset or a self corr ecti ve a ctio n pe rfor med by th e in vert er. See th e (W ) cod es i n the
follow ing ta ble.
Error message Description Suggestion
No AC Conne ctio n
No utili ty gri d
connec ted or u tili ty
grid pow er fai lure .
1.Chec k AC wi ring.
2.Cont act Gr owat t.
AC V Outra nge
Utilit y grid v olta ge is
out of per miss ible
range.
1.Chec k grid v olta ge.
2.If the e rror m essa ge still ex ists
despit e the gr id vol tage bein g with in
the tole rabl e rang e, contac t Grow att.
AC F Outra nge
Utilit y grid f requ ency
out of per miss ible
range.
1.Chec k grid f requ ency.
2.If the e rror m essa ge is displ ayed
despit e the gr id fre quency be ing wi thin
the tole rabl e rang e, contac t Grow att.
Over Tem pera ture
Temperat ure ou tran ge
1.check t he inv erte r operati on sta te
2.If the e rror m essa ge is displ ayed s till ,
please c onta ct Gro watt.
PV Isola tion L ow
Insula tion p robl em
1.Chec k if pan el enc losure gr ound
proper ly.
2.Chec k if inv erte r ground pr oper ly.
3.Chec k if the D C brea ker gets we t.
4.If the e rror m essa ge is displ ayed
despit e the ab ove ch ecking pa ssed ,
contac t Grow att.
Output H igh DC I
Output c urre nt DC
off set to o hig h
1.Rest art in vert er.
2.If err or mes sage s till exis ts,
contac t Grow att.
42 43
Residu al I Hig h
Leakag e curr ent
too high
1.Rest art in vert er.
2.If err or mes sage s till exis ts,
contac t Grow att.
PV Voltag e High
The DC inp ut
voltag e is exc eedi ng
the maxi mum to lera ble
value.
Discon nect t he DC sw itch
immedi atel y.
Auto Tes t Fail ed Aut o test d idn' t passed.
Restar t inve rter
Inform atio n
If the sug gest ions d o not work, p leas e conn ect to the Gr owat t.
10.2 Errors(E)
Errors (E) code s iden tify a pos sibl e e quipmen t f ailu re, fau lt or inco rrec t i nverter
settin g o r c onfi gura tion. Any and all attempt s t o c orre ct or clea r a fau lt must be
perfor med b y qua lif ied p erso nnel. Typical ly, th e (E) code can be cl eared on ce th e
cause or f ault is r emov ed. Some of the ( E) c odes , Er ror as indic ated in t he t able
below, may indi cat e a fatal erro r and requ ire you to cont act the sup plier or the
Growat t to rep lace a n ew one.
Error co de
Descri ptio n Sugges tion
Error: 1 01
Commun icat ion fa ult Slave
proces sor ca n't re ceive dat a
from Mas ter pr oces sor.
1.Rest art in vert er
2.If err or mes sage s till exis ts,
contac t Grow att.
Error: 1 02
Consis tent f ault . Data
receiv ed by Ma ster a nd Slave
proces sor ar e diff eren t. The
reason c an be ut ilit y grid
voltag e or fre quen cy change
freque ntly. .
1.Rest art in vert er.
2.If err or mes sage a ppears
freque ntly o r erro r message
still ex ists a fter r eplacem ent,
check ut ilit y grid . If you requ ire
help, co ntac t Grow att.
3.If err or mes sage s till exis ts,
contac t Grow att.
Error: 116
EEPROM f ault
Contac t Grow att.
Error: 117
Relay fa ult
Contac t Grow att.
Error: 118
Init mod el fau lt
Contac t Grow att.
Error: 119
GFCI Dev ice Da mage
Contac t Grow att.
Error: 1 20
HCT fa ult
Contac t Grow att.
Error: 1 21
Commun icat ion fa ult.
Master p roce ssor c an't
receiv e data f rom Sl ave
proces sor.
1.Rest art th e inve rter
2.If err or mes sage s till exis ts,
contac t Grow att. .
Error: 1 22
Bus volt age fa ult
Contac t Grow att.