Greyfox Cat 5 User Manual

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User’s Guide

For additional technical information,

please visit our website at

http://www.greyfox.com

C AT 5 INTERCOM S YSTEM

P/N R1707v1

For Technical Support, call toll free 877-GREYFOX

or 412-920-6100

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Cat 5 Intercom System

Congratulations! Your new home has been equipped with the Cat 5 Intercom System - which gives you the power of instant communication throughout your home. From its contemporary and discreet appearance, to its ease of use, your Cat 5 Intercom System was designed with you in mind!

This guide is designed to help you use your new Cat 5 Intercom System to its greatest potential, as well as to assist you in diagnosing and solving any problems that you may encounter with the system. Greyfox offers a dedicated team of technical support representatives to answer any of your questions that may not be addressed in this guide. Please call your local Greyfox installer, or call us direct at toll free 1-877-GREYFOX.

Your Cat 5 Intercom System has been installed by a qualified Greyfox Installer. The Cat 5 Intercom System includes a one-year limited warranty.

Technical Support

Call your Greyfox Installer

or Toll Free 1-877-GREYFOX

www.greyfox.com

Read all instructions carefully and completely before using the

Greyfox Cat 5 Intercom System.

Safety Instructions - Please read before operating your unit.

• Read & Retain this USER’S GUIDE – All operating instructions should be read before the Cat 5 Intercom System is operated & retained for future use.

• Cleaning – Use only a damp cloth to clean the cover plates of the system components.

Do not use vacuum cleaners, liquid or aerosol cleaners.

• Liquid Entry – Do not expose any Cat 5 Intercom System component that was designed for indoor use to moisture. Doing so can create electrical hazards or render the component unusable. Exposure to moisture will also void the warranty on the system.

• Servicing – The user should not attempt to service the unit beyond those means described in this USER’S GUIDE.

• Modifications – Only use Greyfox Systems authorized components, modules, and devices with the Cat 5 Intercom System. Not doing so will void the warranty of the system.

Save these instructions for future reference.

Cat 5 Intercom System User’s Guide

www.greyfox.com

Important Safety Precautions

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Important Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Components Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Required Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Optional Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Cat 5 Intercom System Operational Overview. . . . . . . . . . . . . . . . . . . . . . 3

Main Console Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Indoor Room Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Door Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Troubleshooting Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

IMPORTANT NOTICE

• DO NOT MODIFY THIS UNIT beyond those means described in this user’s manual.This product, when installed as indicated in the instructions contained in this manual, meets FCC requirements. Modifications not expressly approved by Greyfox may void your warranty and authority to use the product.

• When connecting this product to accessories and/or other products, use only high quality cables. Follow all instructions.

• This product has been tested and found to comply with the requirements listed in FCC Regulations, Part 15 for class B devices. Compliance with these requirements provides a reasonable level of assurance that your use of this product in a residential environment will not result in harmful interference with other electronic devices.

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System Components Overview

Required Components

The following three components (in addition to a suitable power transformer or power distribution module) are required in order to have a functional Cat 5 Intercom System.

Intercom Module: This module is typically installed in a Greyfox Enclosure and can be considered the “brains” of the system. All other Room Units, Door Units, and the Main Console Unit are connected directly to this module via “home run” Cat 5 cabling.The module also supplies power to the entire Cat 5 Intercom System.This module is the only component of the system that requires an appropriate power transformer or power distribution module.This module should only be serviced by an authorized Greyfox Systems installer.

Main Console Unit: In addition to providing typical intercom features found with Room Units, this unit includes a bank of status LEDs which show, at a glance, which Room Units are talking, muted, or in monitor mode. It also includes a dedicated door release button (functional only if a door release device is installed), and talk hands free button. Only one Main Console Unit, per system, can be installed.

Room Unit: This unit provides basic intercom communication functions such as talk, talk to door (if Door Unit is installed), monitor, and mute. Up to 12 room units can be installed per system.

Optional Components

The following components are optional to the Cat 5 Intercom System.When added, these components will enable communications with visitors to the home.

Door Unit: This unit allows a visitor to the home to press the door chime button on the unit to notify the occupants of their presence (requires Door Chime to be installed).The occupants can then initiate two way communication with the visitor and open the door (requires door release device, not included).

Door Chime: This component installs as an add-on to the Intercom Module. It enables a chime to be heard on all units throughout the Cat 5 Intercom System. Without this component, no chime will be heard through the system.

The following section explains the various functions and operational features of each component of the Cat 5 Intercom System.

Main Console Unit

The Main Console Unit acts as the central point of communication in the Cat 5 Intercom System.The Main Console Unit utilizes LEDs to show all room activity among other enhanced intercom features.

STATUS LEDS - Each LED indicates the status of each Room Unit in the system. A GREEN light indicates that the Room Unit’s Talk or Door button are currently depressed and someone is talking with the unit.A RED light indicates that the Room Unit is in Mute mode and that all speaker and microphone functions of the unit are disabled.An ORANGE light indicates that the unit is in MONITOR mode and its microphone is currently active.

Main Console Unit

Intercom Module

Indoor Room Unit

Door Unit

Door Chime

Cat 5 Intercom System Operational Overview

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TALK - Depressing this button will allow you to communicate with all other active units. Hold in the TALK button while speaking and let it go when you are done.Your voice will be heard on any active Room Unit within the system.

DOOR - Depressing this button will allow you to communicate with all Door Units that are a part of your system. Hold in the DOOR button while speaking and let it go when you are done.Your voice will be heard on any active Room Unit and all Door Units within the system.When you let go, the Door Unit’s microphone stays active for 20-30 seconds allowing you to hear the visitor.

ANSWER LED - This LED is located at the top of the keypad of the Main Console Unit.When lit this LED indicates that the microphone in the unit is active and anything you say will be communicated through the system.This LED will light when you are depressing the TALK or DOOR button.

TALK HANDS FREE - Depressing this button will allow you to communicate with all active Room Units in the system. Hold in the TALK HANDS FREE button while speaking and let it go when you are done.Your voice will be heard on any active Room Unit within the system and every Room Unit’s microphone will be activated which will enable other intercom users in the home to respond without requiring them to press the TALK button on their Room Unit.You will hear anyone responding to you in any room of the home where a Room Unit is active (not in mute mode).The Room Unit’s microphone stays active for 20-30 seconds unless the TALK HANDS FREE button at the Main Console Unit is activated

again within this time period.This feature allows for hands free communication from the Room Units to the Main Console and is useful because no action is required by anyone on the receiving end (Room Units).

DOOR RELEASE - Depressing this button will engage the door release device (not included in the Cat 5 Intercom System) if a door release device is installed in conjunction with the Cat 5 Intercom System. Holding in this button will open the door which the door release device controls. Once you let go of the button, the door release device will disengage which will lock the door again.

VOL - There are two volume control keys with an associated volume level LED bar.There are 64 different volume levels which are adjusted up and down using these two buttons. Pressing the volume up button will increase the volume one level higher.You may not see the LEDs change until you press the volume up or down multiple times (approximately every 6th button press).You can also hold in the volume up or down button until you have reached the desired volume level. It is recommended that you keep the volume level in the middle position (3 LEDs lit) for optimum sound quality.

Room Unit

The Room Unit acts a point of communication in the Cat 5 Intercom System. There may be up to twelve total Room Units in the Cat 5 Intercom System.The Room Unit provides typical intercom features which enable quick communication throughout the home.

Talk

Talk Hands Free

Door Release

Answer LED

Volume

Door

Status LEDs

Speaker Microphone

Talk

Monitor

Mute

Answer LED

Volume

Door

Speaker Microphone

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DOOR - Depressing this button will allow you to communicate with all Door Units that are a part of your system. Hold in the DOOR button while speaking and let it go when you are done.Your voice will be heard on any active Room Units, the Main Console Unit, and all Door Units within the system.

ANSWER LED - This LED is located at the top of the keypad of the Room Unit. When lit this LED indicates that the microphone in the unit is active and anything you say will be communicated through the system.This LED will light when you are depressing the TALK or DOOR button.This LED will be constantly lit when the unit is in MONITOR mode.

MONITOR - Press this button once to put the Room Unit in MONITOR mode. Press the button again to return the Room Unit back to normal mode.While in MONITOR mode, the microphone is constantly active, the speaker is disabled and any voice or noise within the room will be heard throughout the system. The LED to the right of the MONITOR button will glow green. Multiple Room Units can be in MONITOR mode at the same time.This function is useful for baby monitoring or other types of situation which require any voice or noise in a room to be heard throughout the system.

MUTE - Press this button once to put the Room Unit in MUTE mode. Press the button again to return the Room Unit back to normal mode.While in MUTE mode, both the speaker and microphone of the unit will be inactive and the LED to the right of the MUTE button will glow red. MUTE mode is useful for maintaining privacy in a particular room. Multiple rooms can be in MUTE mode at the same time.

DOOR RELEASE - There is no specific button on the Room Unit for the DOOR RELEASE function. However, by depressing both the TALK and the DOOR buttons and the same time, the Room Unit will engage the door release device (not included in the Cat 5 Intercom System) if a door release device is installed in conjunction with the Cat 5 Intercom System. Holding in the TALK and the DOOR button simultaneously will open the door using the door release device. Once you let go of the buttons, the door release device will be disengaged which will lock the door again.

Door Unit

The Door Unit acts as a point of communication between the occupants of the home and visitors to the home.There may be up to three total Door Units in the Cat 5 Intercom System.The Door Unit provides a doorbell button which enables the occupants to be notified of a visitor via the Door Chime feature.The Door Unit features a weather resistant integrated microphone and speaker which allows communication with visitors before allowing them into your home.

DOORBELL BUTTON - When a visitor pushes this button, the Door Chime will be heard throughout the home at each active intercom unit.The occupants of the home can then press the DOOR button at any intercom unit to answer the door.The visitor will hear the occupant and will be able to announce who they are.

Door Bell Button

Speaker

Microphone

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Greyfox Systems 12 Month Limited Warranty

GREYFOX SYSTEMS warrants to the original or subsequent purchasers only that this product shall be free from defects in workmanship or materials, under normal use, for twelve (12) months following the date of its original purchase. THIS WARRANTY CONTAINS THE ONLY REMEDIES AVAILABLE TO PURCHASER.

DEFECTIVE PR

ODUCT: If GREYFOX SYSTEMS determines that the

product is defective, GREYFOX SYSTEMS shall, at is option, repair or replace the product. GREYFOX SYSTEM’S total liability under the terms of this Warranty shall not exceed the cost of the product to the original purchaser.

EXCLUSIONS: This Warranty excludes damage to the product caused by: (1) negligent care, maintenance, or operation; (2) attempted or completed unauthorized servicing or modification; (3) occurrences beyond GREYFOX SYSTEMS’S control (i.e. vandalism, acts of God,etc.); (4) the failure of any part of the structure in which the product is installed, or of any materials not supplied by GREYFOX SYSTEMS; and (5) moisture entering any component through an adjacent source.

DISCLAIMERS: GREYFOX SYSTEMS EXPRESSLY DISCLAIMS ALL EXPRESS WARRANTIES NOT CONTAINED HEREIN AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL GREYFOX SYSTEMS BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESSED OR IMPLIED.

If any provision of this Warranty is held to be unenforceable by any court or competent jurisdiction, such provision shall be severed and the remainder of this Warranty shall remain in full force and effect.

If, during the limited warranty period, it appears as though the product contains a defect which is covered by this limited warranty, call our Technical Support department before dismantling the product (1-877-GREYFOX).

Problem Solution

No power to any intercom unit

- Check Intercom Module power LED to verify that it is lit. If not lit, make sure power transformer or power distribution module is plugged in.

- Verify that you are using the correct 12 V power supply or power distribution module for your system by obtaining the model number of your power transformer and calling your Greyfox Systems installer or Greyfox Technical Support. If you are not using a 12V power transformer that supplies enough current to the system then the unit may not power on.

No power to a specific Room Unit, Door

Unit, or Main Console Unit

- Call your Greyfox Systems installer or

Greyfox Technical Support for assistance.

Feedback or squeal noise from

Main Console Unit, Room Unit,

Door Unit speaker.

- Feedback issues can normally be eliminated by adjusting the volume of a unit from a high level to a medium level.

No audio can be heard from a

Room Unit

- Verify that the Room Unit is not in MUTE mode.When a Room Unit is in MUTE mode, no audio will be heard through the unit’s speaker.

- Adjust the volume up until at least 3 LEDs on the volume light bar are lit.

No audio can be heard from the Main

Console Unit.

- Adjust the volume up until at least 3 LEDs on the volume light bar are lit.

A button on any intercom unit is not

working properly.

- Call your Greyfox Systems installer or Greyfox Technical Support for assistance.

Greyfox Systems Technical Support

1-877-GREYFOX www.greyfox.com

Troubleshooting Guide