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Chair Serial Number:
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CO N T E NT S PAG E
4 Introducon
5 User informaon
6 Safe use of your chair
7 Un-folding your wheelchair
8 Closing and folding your wheelchair
9 Preparing for use
10 Seng up footrests
11 Seng up footrests
12 Seng up armrests and backrest
13 Seng up the joysck remote
14 Limitaons of use PLEASE READ.
14 Disengaging motors
15 General advice and roune maintenance
16 Using your wheelchair safely
17 Using your wheelchair safely
18 Using your wheelchair safely
19 Moving safely and environmental features
20 Cushion and upholstery
21 Cushion, upholstery and an ppers
22 Transportaon with occupant in a vehicle
23 Transportaon with occupant in a vehicle
24 Baery maintenance
25 When to charge baeries
26 Permanent magnet DC EP1C motor
27 Error indicaons
28 Warranty
4
IN T R O D U C T IO N
Thank you for choosing a Greencare EP1C.
Greencare supply a range of advanced stylish
modular wheelchairs, with build options for
occupant and attendant control. When
received, this wheelchair will have been built
to meet your assessed requirements.
Before using this wheelchair you should be
proficient in using a powered wheelchair and
training will be given by the wheelchair
provider service prior to use. Adjustment to
the powered controllers may be necessary to
meet your individual needs. The LiNX
controller on this wheelchair is
programmable by an experienced technician.
Take care that information provided with the
wheelchair is kept safe for future reference.
The wheelchair description code and batch
date are on a label on the rear cross brace.
This can be read from the back of the chair.
Each wheelchair has its own specific
identification code serial number. This number
is stored by Greencare for 15 years.
The serial number is a unique identification
reference and is important in the provision of
spares, and for advice regarding your specific
wheelchair.
A copy of the Serial number can be found on
the inside cover of this booklet
Other important information can be found on
labels secured to the wheelchair, or provided
with accessory items.
Labels should not be removed. Users are
responsible for ensuring that this product is
maintained and used safely and correctly.
Users requiring more specific advice about the
wheelchair, or who need further information
about additional available products and services
from Greencare, can contact the Greencare
website: www.greencaremobility.com.
For technical service or repair users should
contact their Approved Distributor or
Wheelchair Service Centre.
Please dispose of packaging responsibly.
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US E R I N F O R M AT I O N
Please read all the following information before
attempting to use your char.
Models covered: EP1C
(Electrically Powered Indoor Chair)
EP1C 15
EP1C 17
EP1C 18
EP1C 20
(The number relates to the chair width)
This information in this booklet is for Greencare
EP1C wheelchair users, occupants and carers. It is a
useful reference for professionals prescribing or
handing over a wheelchair to a user. User Guides
are issued with serial numbers when supplied with
a chair, and where appropriate with an accessory.
Wheelchairs are intended to provide mobility for
people who are unable to walk. The information
provided is intended to help users understand the
wheelchair, and get the best performance out of it
in safety. Different users have specific
requirements relating to them individually and the
usage environment, both indoors and in the case
of this chair type occasionally outdoors.
Wheelchair service staff responsible for handing
over a wheelchair to a user should explain its
operation and compatibility with other equipment
as necessary. They should satisfy themselves as to
the competence in use of the chair in the
environment in which it will be used. Occupant
driving skills and transfers in and out of the
wheelchair, and accessibility within the intended
environment should be trialled before final hand
over.
Greencare staff are available to assist with
assessments and handovers. Users should take
time to read and understand this wheelchair
information. They should understand how the
wheelchair is intended to function for them and
their responsibilities for its safe use and
maintenance. A wheelchair used and maintained
correctly should easily last 3 years or more.
A service checklist is available on line for user
reference. Recommended frequency of service
checks by a wheelchair technician depends upon
an assessment of usage and environmental factors
is also available. For heavy and frequent use a
check every 3 months is recommended. If in doubt
users should contact their local wheelchair service
or approved distributor.
Our website www.greencaremobility.com has
downloadable copies of User Guides, Assessment
Guidance notes and other technical Information as
well as a list of accessories. There is also help for
approved repairers on the website.
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SA F E US E O F YOU R C H A I R
When using your Indoor Power-chair always
consider potential hazards. Beware of the fact
that many of the places where you are likely to
use your power chair may not have been
designed with powered wheelchair use in mind.
You should therefore have an awareness for
safety when encountering the likes of narrow
doorways, steps, high surfaces, protruding wall
fittings and every day household items such as
children’s toys, electrical appliances etc. Take
extra care in kitchen environments. Consider
also fire evacuation procedures for buildings
Some Useful Tips .
Before you venture off on your first use,
Ensure that everything is adjusted to
your specific needs,
read this manual to familiarise yourself
with the product and its functions.
Do not attempt to drive without an
attendant on hand until you are fully
proficient in using and manoeuvring
your powered wheelchair.
Ensure power is switched off before
transferring to or leaving your powered
wheelchair.
Before switching on, check that both
motors are engaged and tyres are in
good condition.
When on the move do not attempt
turns at full speed, especially if traveling
down a slope.
Before changing from forward to
reverse, and vice versa, you must stop.
Failure to do so will cause severe
damage to the electronics.
Do not use your powered wheelchair
beyond its limitations.
When entering or leaving your
powered wheelchair, do not stand on
the footplates.
If you have to brake in an emergency,
release the joystick.
Do not switch off power while the
powered wheelchair is moving, it would
cause an abrupt, sharp stop.
Do not use your powered wheelchair
beyond the limitations set out in this
manual concerning obstacle height,
gradients, etc.
Never put yourself at risk and ensure
that you can be easily evacuated in the
event of an emergency.
Power-chairs drive very quietly,
generally travel faster than the average
walking pace and are low to the
ground.
You will be assessed on your use of your EP1C
chair at the time it is handed over to you to
ensure that you are capable of driving the chair
both for your safety and the safety of others.
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UN-FO L D I N G YO U R W H E E LC H A I R
Opening the wheelchair.
Grip the armrests and push them apart as far as
possible.
Put hands on the seat canvas with fingers
pointing into the middle of seat. Push down and
out, with the flat of the hand on the two sides of
the seat, until the chair is completely open .
The Greencare frame is positively located in the
open position. Press down on the seat rails and
you will feel the frame going into the final open
position. This positive open lock makes the
frame rigid, the seat position comfortable.
When fitted with a folding backrest, the upper
push handle section will be folded down at the
back of the wheelchair frame. To raise the
backrest, lift the push handles. Backrest latches
on each side will click into position when the
push handle is fully up, provided that the back
brace tension is released. When the backrest
catches locate, push down on the back brace to
tension chair back.
The Greencare range has the option of an
integral lightweight easy folding cushion support
backrest or tension adjustable cushion support
backrest upholstery. The type provided will be
based upon the assessment of your need.
For occupant comfort and support the backrest
has an additional folding comfort brace. This
unit operates on the over centre lock principle. It
will need to be pressed down in the centre, to
lock out, before the occupant sits in the
wheelchair. Carers should take care when
closing this brace, keeping fingers away from
the closing surfaces, because it locates quickly to
lock out.
The tension adjustable backrest has a support
back cushion supplied separately. when the
chair is packed in its carton. This cushion should
be attached to the inner tension strap support
frame by Velcro.
The tension back support requires to be set up
to conform to the required shape. This should
be set up for you at handover, when the chair
frame has been opened.
If a separate seat cushion is provided, as part of
the final specification it should now be placed in
position on the seat.
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C L O S I NG A N D F O L DI N G YO UR W H E E L C HA I R
Closing the wheelchair
For transit and storage, foot plates should be
swivelled upright, or detached. The footplate
has an inbuilt friction grip which retains the
upright position when folded.
The thicker more supportive tension
adjustable back cushion (if fitted) is attached
by Velcro to inner adjustable support frame
straps and can be removed for transporting.
The comfort locking brace assembly keeps the
backrest tubes in line when the tension straps
are set. This reduces backrest deflection,
under tension pressure and occupant load.
This brace has a central folding feature, which
should be lifted to release when folding.
On folding backrest models, press down the
latch lever at the back of the hinge. This
releases the backrest locking pin.
To fold the frame, grasp the middle of the seat
canvas at the front and back, and give a sharp
pull upwards. The frame will release from its
location, and the two sides will start to come
together.
Press the armrests inwards until the chair is
closed.
Make sure that the folded wheelchair and
detached components are stored securely and
available for next use.
Note: Not all of the components within this
manual will necessarily be available with your
power wheelchair. Any references not
applicable to your product should be ignored.
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The wheelchair has been designed to be used
either by a seated user or carer/attendant,
primarily for use in indoor environments, refer
to “Limitations of Use”.
The wheelchair has, in its standard format,
been designed to accommodate users who
have all limbs intact and have sufficient upper
body strength to maintain a safe position within
the wheelchair without the addition of
supporting aids.
Adaptations from the standard wheelchair
format are available to accommodate users
who do not meet these criteria, these will only
be considered after a suitable risk assessment
has been carried out by the product prescriber.
When prescribing wheelchairs for use by full or
partial amputees (above or below knee, single
or double) it is important to recognise that
lower limb amputation will affect the sitting
centre of balance of the wheelchair.
The impossibility of generalising the individual
ability of a wheelchair user means it is
imperative that the product prescriber carries
out a full stability evaluation to ensure that the
user is safe in the use of the wheelchair and the
risk of the wheelchair tipping is minimised.
The wheelchair should only be used in
accordance with the safety advice given within
this user guide. Failure to follow the
recommended advice within this user guide
could lead to personal injury.
Your powered wheelchair is a Class A –
compact, manoeuvrable wheelchair not
necessarily capable of negotiating outdoor
obstacles (EN12184) with a speed of 4 Kph for
use primarily in an indoor environment, refer to
“Limitations of Use”.
Under no circumstance must the top speed of
the powered wheelchair be increased beyond
what has been set at time of issue.
P R E A R I NG FO R U SE
10
SE T T I N G U P F O O T R E ST S
The chair that you have been supplied with will
have a footrest specification configured to meet
your assessed needs. Environment of use and
functional operation determine the final
specification required.
In addition to the configurable foot support
plates, shown above, Greencare DB1 has a
choice of detachable footrest brackets, and
footrest support options including an angle
adjustable type a rigid foot bar and a dynamic
foot support for use in tight spaces
The lift and swing type bracket features a
double locking action for increased security. The
frame location stud for this is also smaller when
footrests are removed for transfer. The swing
type bracket swivels into position and releases
with a single touch, these are easier for the
occupant.
To attach the footrest brackets, locate the upper
pivot spigot in the top of the front frame tube,
press down or swivel to located in the forward
facing position. To release depress the trigger
on the underside of the mounting support
feature.
Footrest brackets should be swivelled away or
removed for occupant transfer. It is possible to
pivot the footrest bracket inwards or outwards
depending on the user requirement. Footrest
brackets should normally be removed for
storage.
For complete footrest bracket removal,
continue to lift so that the upper pivot clears the
front tube location. When removed, place the
footrests carefully in a safe position ready for
the next use.
Position, height of footrest support plates on
the Greencare wheelchair are configurable. This
is set by means of three fixing screws on the
underside of each unit. Each DB1 footrest has a
choice of alignment positions. This will normally
be set to meet user need, with the central gap
between footrests minimized.
A jacking screw at the end of the footrest
bracket stem adjusts the sideways angle of the
footplate. When unloaded this will be slightly
upward facing. It is normal for this to deflect
under foot pressure, and it can be adjusted to
be horizontal by this screw.
The foot support plate height is adjustable by a
range of fixing screw positions, and a series of
threaded holes in the inner stem. Using this
combination of holes, the footrest can be
aligned and tightened in its location.
Footrest height settings are important. A
correctly set footrest height will help to spread
the load of the occupant weight, easing
pressure, and improving the comfort.
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SE T T I N G U P F O O T R E ST S
The most comfortable seating position is usually
obtained when the occupant thighs are
horizontal and the hips and knees are at right
angles. Footrest adjustments should be
explained and completed at the handover.
Multi adjustable footrest
These swivel on a special mounting stem, and
are fixed at the required angle support position
by a screw on the underside. Each footplate is
separately adjustable.
Footboard
As an alternative to separate foot support plates
it is possible to fit a foot bar. This is a frame
locating on the chair frame as previously
described. This option increases frame rigidity
and provides the occupant with freedom to
change foot position whilst seated.
Single piece footboards are also available. A
rigidly mounted adaptable footboard for small
size wheelchairs, and a dynamic footboard for
use in a compact indoor environment . These
are modular options that can be fitted,
removed and adjusted as and when required.
Dynamic Footboard
The dynamic footboard is suspended by cables
set to measurements from the assessment. A
dynamic footboard helps with manoeuvrability
in confined spaces, not possible with fixed
footrests.
The dynamic footboard comes in one size but is
able to fit most foot sizes comfortably. The
height is set to length by the suspension cables
and will be made to suit the user of the
wheelchair. The footrest angle can also be
adjusted by fixing the cable length shorter or
longer, front to rear, and this can be held with a
grub screw.
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SE T TI N G U P A R M R EST S A ND B A C KR E S T S
Armrests
Armrests are available in a range of heights and
shapes., with a choice of arm pads depending
on user need. These are all interchangeable.
Armrests are secured towards the front of the
side frame, in socket locations, and pivoted at
the rear of the backrest location. They are
released by a front catch and pivoted upwards
and backwards to allow occupant side transfer.
When not in use for transfer, armrests should
be fully located in the front socket at all times.
An armrest that is not fully located is prone to
accidental damage.
The front armrest socket has a quarter turn
hand release feature The armrest can be
swivelled back into the front socket, where it will
latch into position automatically.
Armrest side panels my be produced in a semi
transparent grade of structural plastic, which
has some flexibility or rigid aluminium as
determined by the assessment. When chairs
are built for narrow access, the rigid side panel
reduces sideways flexing.
Side panels should be kept clean using a soft
damp cloth, and mild detergent. They should
not be rubbed with an abrasive pad.
The armrest should be secured in position at all
times. It is not recommended that the armrests
are grasped by the attendants to lift the chair
and occupant. Heavy lifting operations should
be avoided.
Backrests
As a general guide, a seated occupant should be
in contact with the back support all the way up
to within a hands width of the top of the
upholstery.
Backrests may be foldable, with a hinged pushhandle which automatically locks into place
when the back is lifted to the occupant
supporting position. A folding back will allow
storage in a small space.
If the wheelchair is to be used in transport,
accessibility to this should be checked at
assessment and handover to ensure equipment
compatibility.
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SE T T I N G U P T H E J O Y ST I C K R E M OT E
Turning on power
Ensuring that the speed knob is turned fully to
the left (around the 7 o’clock position) which is
the slowest speed setting, press the green
button in the centre of the knob The button will
light green and the battery power indicator ( 5
LED lights, 2 red, 1 amber and 2 green) will light
up indicating the amount of power available in
the batteries.
Movement of the chair is now possible by
gentle adjustment of the joystick. In the
direction you want to travel.
Speed can be regulated by moving the knob
around the central button in an anti-clockwise
direction through 6 o’clock to 5 o’clock where
maximum speed of the chair is achieved. Care
should be taken before raising the speed of the
chair to ensure sufficient competence and
experience before travelling faster. It must be
remembered that everything happens faster at
speed so extreme caution must be exercised to
avoid injury to yourself or others.
The Controller
Setup of the LiNX joystick remote controller is
easily achieved (even from mobile telephones)
by fully trained technicians who have
completed training with the LiNX manufacturer
or Greencare.
Tuning of the chair by unauthorised operatives
will invalidate any warranty and COULD BE
DANGEROUS and harm the wheelchair user.
Performance adjustments will be made by
wheelchair provider professionals or fully
trained persons to take account of the driver’s
capabilities and the environment in which the
chair will be operated. Incorrect settings could
cause injury to the driver, to bystanders or
damage the chair and to surrounding property.
Speed adjustment
Horn
Power on/o
Joysck control
Baery Life Indicaon
Charging Port
Swivel Plate to
allow adjustment
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Limitations of Use
The EP1C wheelchair:
Is not designed for extensive out-
door use. It is an indoor chair with
outdoor capability.
Should never be used in wintery
condition such as snow and ice.
Never be used in a wet environ-
ment.
Should not attempt kerbs, steps or
thresholds over 5cm (2”).
Should not be allowed to drop
under power off kerbs or steps of
any height.
Should not be used for sport of
any kind.
Should not attempt slopes over 6
degrees.
Is not designed to carry more than
one seated occupant.
Should not pull or carry loads such
as a second person hanging on.
Should not be used if your driving
ability is impaired by medication or
alcohol.
Should never be used on stairs or
escalators.
Disengaging Motors
To disengage the motors to allow for the chair
to be moved without the use of power you
must operate the red lever on the side of each
motor unit. This disengagement removes the
motor lock on each motor. This should only be
attempted when a carer or attendant is present. Care should be taken as effectively the
chair is in a free roll state when the motors are
disengaged.
Do not engage or disengage motor locks until
the power switch on the controller is in the OFF
position.
Before transporting your wheelchair, make
sure the motors are engaged and that the Joystick control is switched off. The EP1C wheelchair with batteries attached is heavy about the
weight of two packed suitcases without an
occupant and if it is to be transported it should
be fastened within the vehicle. If you are unable
to secure the chair in transit we recommend
that you do not transport it.
L I M ITAT I O NS O F U S E
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G E N E R A L A D VI C E A N D R OUTI N E M A I N T E N A NC E
The purpose of a wheelchair is to provide
mobility for people who cannot, or find it
difficult to walk. For safety, wheelchairs should
not be used for any other purpose.
Greencare modular wheelchairs can be set up
or finely adjusted to suit user and carer needs.
Build options cover active occupant use through
to attendant controlled use. Users should
contact their approved distributor or local
service centre if they are having problems . An
adjustment or alternative build configuration
may help to improve operation or accessibility.
Users are responsible for keeping the
wheelchair clean, day to day care, and using
their wheelchair according to information
provided in this guide.
Professional guidance and skills training should
also be provided through the wheelchair-issuing
centre. Users are recommended to ensure that
they are confident in wheelchair use, within
their environment. Users and carers, who are
unfamiliar with wheelchair use, should pay
particular attention to safety advice when
transferring in and out of the wheelchair.
Users should understand what regular
maintenance routines are required of them to
keep the wheelchair in a serviceable condition.
These are mainly based upon cleaning, general
function checks and care of the wheelchair, and
do not require the use of workshop tools. The
Greencare website includes a checklist of
routine maintenance checks, which may be
carried out by the occupant or carer or both as
is practical. We recommend that, occupants
and carers take an active interest in the
wheelchair condition and its satisfactory
operation.
If the wheelchair is be to be used for
transportation with the seated occupant, the
specified wheelchair and occupant restraint
system and fixing points should be used. Users,
carers and vehicle operators should understand
the use of the recommended wheelchair fourpoint tie down and occupant restraint method, as
advised in this guide.
Preventive maintenance and consumable worn
part replacement, through regular checks by
service centre qualified staff, are recommended
for wheelchairs where the occupant has an active
lifestyle, or is dependent on the wheelchair as the
only means of mobility. Users should ensure that
wheelchairs made available to service personnel
are thoroughly cleaned.
Our website www.greencaremobility.com
has reference information for users, therapist’s
rehabilitation engineers and technicians,
responsible for provision and ongoing service
support of wheelchairs.
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US I N G YO U R W HE E LC H A I R SA F E LY
Getting in and out
For maximum safety, these operations should
be carried out with the help, or co-operation of
an attendant, even if this is only to keep the
wheelchair in position whilst the occupant is
carrying out the transfer operations.
It will be usual for the occupant to transfer in
and out of the wheelchair into another chair or
supporting surface. The wheelchair should be
positioned so that the distance from one
support to the other is minimal, and can be
achieved in a single assisted movement.
The occupant should always try to assist the
attendant wherever possible to share the total
effort. Wheelchair occupants may be heavier
than they look, and handling operations are
often carried out several times in a day, so
getting organised is important in the long term.
Carers should not attempt to lift a wheelchair
occupant without help. If this is not possible a
hoist may be required for these operations.
Getting in occupant standing forwards.
Making sure that the power is switched off at
the controller, flip up the foot support plates to
open up the standing space at the front of the
chair. Footrests may be detached or swivelled
away inwards or outwards for easier access.
The occupant may be able to help by pushing
on the armrests to provide some body support
whilst being lowered into the seat.
When the occupant is seated in the chair, the
footrest plates may be pushed back down to
locate the feet at the required position. At this
point it may be necessary to set the footrest
height and position.
Getting out occupant standing forwards.
Making sure that the power to the motors is off,
flip up the foot support plates to open the
standing space in front of the chair. Footrests
may be detached or swivelled away inwards or
outwards for easier access.
The occupant should place a hand on each
armrest, bend slightly forward and place both
feet well back and firmly on the ground, then
push upwards to a standing position to assist
the carer.
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US I N G YO U R W HE E LC H A I R SA F E LY
Occupant side transfer
The occupant normally controls this operation,
with the carer available for assistance as
required. Side transfer should not be attempted
on slopes, or on slippery surfaces. If there is a
gap between the two seat surfaces, it may help
to slide along a smooth transfer board.
When the wheelchair armrest is swivelled back,
it will allow sideways entry to the chair and vice
versa, from another chair or car seat. Some
physically active independent users with upper
body and arm strength may develop skill to
carry out this manoeuvre without help.
We advise for safety reasons that an attendant
should be available, to keep the next intended
seating surface in the required location, near to
the wheelchair, or to provide assistance if this
becomes necessary during transfer. This is
important for amputees who side transfer.
Making sure the chair is stable and the motor
control is set to ‘OFF’, the occupant should use
arm strength to shift position. The effort and
movement for side transfer needs good co
ordination and balance. When transferring in
and out of the car an additional lever point such
as a handle above the car access door is useful.
Side transfer is an instant operation when done
by the skilled occupant. Transfer is easier when
footrest assemblies are swung back out of the
way, or removed so as not to interfere with the
legs. Where possible feet should be firmly on
the ground. The safest way to side transfer is to
bend slightly forward when shifting the balance
position.
Outdoor Visibility
This wheelchair is not designed to be used
outdoors but if a user is out at night, or in poor
visibility conditions, users should ensure that
they and the wheelchair are visible to other
road users and pedestrians, considering both
clothing, and light reflective trim features.
18
US I N G YO U R W HE E LC H A I R SA F E LY
Greencare build wheelchairs to an assessed
specification, which includes environmental
access considerations. Users should understand
that they have a responsibility to ensure that
the environment is suitable for the wheelchair.
A relatively simple obstacle removal, may allow
a door to open more fully or provide turning
space that will allow wheelchair operation.
General safety is improved when there is less
clutter around on the floor.
Optional footrest mounting points will be
covered by a protective plug to prevent
incorrect location when footrests are removed.
Wheelchair users should not attempt to change
footrest positions without consultation with the
wheelchair service.
Building Regulations recognise the requirement
for wheelchair access. Users have a
responsibility to bring concerns about this to the
attention of those responsible for public access.
Accessories and additional equipment
When accessories are fitted, using the
wheelchair is more complex, and safe routines
should be practiced. Additions such as an
elevating leg support, or a carry bag hanging
from the push handles may have an adverse
affect on stability. Shopping bags or other
additional heavy loads should not be carried in a
wheelchair. This particularly applies to hanging
items over the push handles, which can
overload the chair .
The installation of postural support or seating
system will inevitably change the position of the
occupant centre of gravity.
Safe Slope (up to 6 degrees)
A combination of slope and camber is common
in many areas. For new users, trying the chair
out on typical surface conditions nearby is
recommended, having friends along is also a
good idea, before venturing on a longer trip.
The Greencare EP1C chair has not been
designed for outdoor use, its principle function
is for indoor use in the home or educational or
care environment. Before taking an EP1C
wheelchair outside, routine user safety checks
on the main components, and occupant
security, should be carried out.
Where applicable, detachable features should
be checked for security, before setting out on a
journey. The carer should make sure that the
occupant is comfortable and that clothes, rugs,
covers, seat belt etc. do not catch in the wheels
or moving parts.
Uneven or soft ground effects the weight
distribution and control of the wheelchair and
should be avoided.
19
M O V I NG S A F E LY AN D E N VI R O M E N TA L FEAT U R E S
Kerbs and Active Occupant Control.
These chairs should have anti tippers fitted, and are
always supplied .
Generally kerbs must be avoided, access ramps to
be used wherever available.
Accessibility factors in the intended usage
environment such as doors, kerbs or ramps may
demand additional handling equipment, teamwork
or other mobility solutions.
Fire Precautions
Carelessness causes Fire. Greencare
wheelchairs use FR material. This is not a
solution. Prevention and safety is key. Smoking
can cause fires, A wheelchair occupant who
smokes increases fire risk.
Never underestimate the speed at which a fire
can take hold. Disabled persons are at greater
risk than others in the event of a fire. The
environment in which wheelchairs are used
should incorporate safety precautions to
minimise fire related risks. In buildings check
that fire exits and emergency evacuation
procedures are understood.
Do not park the chair against an open fire or
intense heat source. The local fire brigade are
available for advice on fire prevention.
Use of Seatbelts (also posture belts)
Seat belts can be positioned to locate correctly
across the lap of the seated occupant. They are
released and fixed with a buckle.
Seat belts and harnesses are a precaution for an
occupant who needs to be positioned correctly.
Occupants who are unaware of their
surroundings are more at risk of fall out during
use, compared to those who see or react to a
dynamic environment, with expected changes
of speed and direction. Carers should
understand that a seat belt does not allow
driving of the wheelchair over uneven ground.
Seat belts should not be used to restrain
someone without supervision. A seat belt that is
never used and left to dangle and obstruct can
become a hazard. In such circumstances,
removal of the belt should be agreed and noted
in an assessment report
Where additional support is part of the assessed
need, a specialised belt or support adaptation
may be fitted. Correct use of these should be
individually assessed and separately advised.
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C U S H I O N S AN D U P H O L S T E RY
Use of Cushions and Upholstery Care
Greencare upholstery is padded and
comfortable for short term use. The material is
strong and durable. It does not stretch in the
same way as most other seating. It can be kept
clean using a mild detergent and damp cloth.
We recommend frequent use of anti bacterial
sprays to reduce risk of contamination.
Users who spend long periods of time sitting in
a wheelchair will usually require a seat cushion.
This can be an important part of the postural
specification. If the wheelchair is provided with a
specialised or contoured cushion of other
manufacture, there will be a separate
instruction for its care and use.
Greencare wheelchairs can be supplied
complete with a sized comfort cushion, which
will be labelled accordingly.
The Greencare cushion has internal support
foams that meet UK furniture regulatory
requirements. The outer cushion surface is a
stretchy material that conforms to occupant
shape. The underside cushion cover is a slip
resistant material, which helps to maintain
cushion position in the seat area.
Care should be taken when transferring with a
cushion in position. It is possible the occupant
may slip down into the cushion during a
transfer. Additional effort may be required to
reach the required seating position. Some
active occupants may be able to do this by
pressing down on the armrests to gain leverage.
For less active users, carers may be required to
assist in transfers to ensure that the occupant is
correctly seated and supported by the backrest
of the wheelchair.
Cushions may be adapted with an additional
Velcro strip if this has been assessed as
necessary. Pressure relieving cushions are often
thicker than comfort cushions.
If after a period of use a different specification or
a gel type cushion is fitted this may effect
stability and overall weight. If the occupant feels
unstable because seating position with a
different cushion is higher , there may be a
need to review chair configuration, to revise the
occupant centre of gravity.
If a cushion is supplied to a wheelchair , the
footrest height will have been set to provide the
correct support including an allowance for the
cushion thickness. If the occupant uses the chair
set up in this way without a cushion, localised
pressure on the body contact in the seating area
will be increased. This could cause discomfort
leading to skin damage. Different footrests can
be supplied to suit different height positions.
Users and carers should check the cushion
periodically. The Greencare cushion cover has a
zip at the rear under side edge this allows
access to the internal cushion components
for service checks.
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C U S H I O N S , U P H OL S T E RY & ANT I TI P P E R S
If the cushion cover becomes soiled it can be
removed for washing. Normal washing
temperature of 60degrees centigrade is
normally adequate for domestic cleaning, but
decontamination and cleaning at 80 degrees
centigrade and above may be necessary in a
hospital environment. Cleaning agents
containing phenol or alcohol should not be
used. Do not tumble dry cushion covers. Ensure
the cover is fully dry before using again.
The support effectiveness of a cushion changes
over a period of use. As a general guide,
cushions will need replacement every two
years. If the cushion becomes damaged or loses
its support and feels to bottom out, it should be
brought to the attention of the wheelchair
service, as a replacement may be required.
Use of Anti tippers
Anti tippers are fitted to all Greencare EP1C
wheelchairs, both occupant and attendant
carer controlled configurations.
Anti tippers fit into the lower rear frame. They
can be set to allow a degree of rearwards
pivotal movement for manoeuvring. Anti
tippers are not substitutes for safe and
responsible use. It is possible to remove anti
tippers for storage, however, for use they
should be replaced in the required position.
Users should be aware that anti-tippers become
less effective when the wheelchair is on an
upward facing slope. We recommend that
wheelchairs are not used on slopes greater than
6 degrees. Before taking your wheelchair
outside, routine user safety checks on the main
components, and occupant security, should be
carried out.
Wheelchair skills training under the supervision
of a knowledgeable person or professional is
recommended for all new users. Users who are
in doubt about safety and stability should
contact their local wheelchair service for advice.
It is most important that the Assessment Teams
are fully satisfied with user skills and acceptance
of responsibility, before allowing use of an EP1C
wheelchair.
An attendant controlled wheelchair and
occupant should not be left unattended for long
periods. When parking an occupied wheelchair,
the carer should always position the chair on
level ground, where access is not restricted, and
so that the occupant can see and communicate
as well as possible.
Power should always be TURNED OFF when an
occupant is left unattended. The LiNX controller
fitted has a safety lock that an attendant/carer
can apply to stop accidental activation of the
power system .
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TR A N SPO R TAT I O N W I T H O C C U PA N T I N A V E C HI C L E
Belts should not be used as a means of securing
an uncooperative wheelchair occupant in
position.
A basic security seat belt may be required after
a period of use, if the environment or method
of use changes, or where the occupant feels a
need for greater security in the wheelchair. The
wheelchair frame incorporates belt fitting
points, and belts can be fitted retrospectively.
Transportation of wheelchairs and occupants in
vehicles
Users should understand that the greatest risk
in transportation is when embarking and
disembarking of the wheelchair occupant. A
preferred initial consideration is for the
wheelchair occupant to transfer to a standard
vehicle seat during a journey, with the
wheelchair stored separately and securely. This
however is often not practical when other
aspects of use are taken into account.
If transfer is possible the vehicle seat should be
suitable for the occupant to sit in throughout
the journey.
The occupant should also be able to carry out
the transfer operation with minimal handling
assistance from carers, in the restricted vehicle
space. Carers should not get involved in unsafe
lifting practices.
Storage areas in vehicles should be secure. A
flying wheelchair or component part can cause
a lot of damage and injury if it strikes anyone.
For the independent occupant who choses to
travel in a wheelchair, good accessibility into
confined spaces is important when using the
allocated spaces on public transport, such as
low floor buses.
Use of Four point tie downs and
occupant restraints in vehicles
Greencare wheelchairs incorporate integrated
attachment points for wheelchair and occupant
restraints. Training is available for carers and
transport providers by safety restraint
manufacturers, such as Unwin Ltd
Attention should be given to the following
important safety guidelines:
The wheelchair should be secured to
the floor in a forward-facing direction.
The wheelchair and occupant should be
secured to the vehicle independently.
The wheelchair tie down should be
secured to the points indicated on the
frame.
The occupant restraint is routed
through the guides on the chair frame.
More than one person should not
occupy the wheelchair.
Upper occupant restraint should be
secured to the vehicle above shoulder
height.
No component of the restraint should
pass through the wheelchair wheels.
Modifications to allow the fitting of
restraints should be approved by
Greencare, or an authorised specialist.
The wheelchair back support frame
should be configured to incorporate a
head restraint or alternatively this
should be included in the transporting
vehicle equipment.
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TR A N SPO R TAT I O N W I T H O C C U PA N T I N A V E C HI C L E
Loose fitting wheelchair attachments
such as trays should be removed from
the wheelchair unless there is an
overriding risk assessed functional
requirement.
The driver of the vehicle carrying wheelchair
users, has the significant responsibility of
ensuring that everyone arrives safely. Minor
surface bumps on the road, such as traffic
calming features can result in unsettling
occupant movement, or displacement of stored
items. Journey planning eliminates the need for
vehicles to encounter surface hazards.
Wheelchair posture belts and lap straps are not
tested to meet the crash test standards, but we
advise that they should continue to be used and
remain in position during a journey to provide
occupant security and support. Head restraints
are recommended.
Transportation crash tested tie down restraints
for both wheelchair and occupant are part of
the actual road vehicle equipment. The
transport provider should maintain them in a
safe working condition.
Greencare wheelchairs have labelled fixing
points for wheelchair downs. Excessive pressure
applied by the tie down has an adverse effect
on wheels, as pressure downwards increases,
the area supporting the load is under
compression and wheel strength is reduced.
The illustrations on this page show DB1 fitted
with the Unwin wheelchair tie down and
occupant restraint system.
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BATTERIES
The batteries fitted to your EP1C wheelchair are
not designed to be removed frequently and
therefore the following procedure should only
be carried out during service or repair of the
wheelchair.
REMOVING BATTERIES:
Ensure the joystick is switched off.
Remove battery bag
Disconnect both rear batteries wiring
harnesses
Disconnect all power, motor and
joystick connectors.
Undo battery restraining straps.
Remove batteries
BATTERIES AND CHARGING
WARNING:
The battery charger supplied with your
powered wheelchair is for indoor use
only; it must be protected from
moisture and external heat sources.
Handle the battery charger with care, if
it has been dropped or damaged, do not
use it.
Do not use an extension lead for
connection from the mains to the
charger unless absolutely necessary. If
you do use one ensure it is in good
condition.
Only use the charger supplied with your
powered wheelchair.
CHARGING
Your powered wheelchair is equipped with GEL
type batteries (acid free) which require regular
charging. To ensure trouble free operation of
your powered wheelchair it is imperative to
monitor the battery charge condition
continuously and to recharge the batteries in
good time. Intervals at which the batteries may
need charging will vary and depend upon the
conditions in which the powered wheelchair is
being used, the weight of the user and ambient
operating temperature in which the powered
wheelchair is being operated.
New batteries need charging before your first
journey and will not perform to their peak until
the first six to ten charging cycles have been
completed. To ensure long battery life do not
allow your batteries to become totally
discharged. If your powered wheelchair is not
used for any length of time the batteries must
receive a full charge once a month and remain
fully charged during storage. For replacement
batteries contact Greencare in order to ensure
that the new batteries are of the correct type
and specification and are correctly installed and
connected.
BAT T E RY M AI N T E N A NC E
25
Pay attention to the battery charge indicator on
the joystick controller as at full charge all lights
will be on (from right to left: green, amber, and
red). As the battery charge drops during
powered wheelchair operation successive lights
will extinguish until eventually only the two red
lights will be on. It means that you must charge
the batteries without delay. We strongly advise
you, however, not to wait until this critical point
has been reached but to charge the batteries as
early and as often as possible after you have
used your powered wheelchair. If you ignore
the warning (only two red lights on), and the
battery charge drops further to a level where it
is no longer sufficient to allow safe driving, the
controller will automatically cut the power
supply to the motors, so that the powered
wheelchair comes to an abrupt halt and you
may find yourself stranded.
Except in emergencies, never drive on
discharged batteries, this will add strain to them
and reduce their life. We recommend batteries
should be charged every time the powered
wheelchair is used, independent of the depth of
discharge. Depending on this and their capacity,
a full charge on completely discharged batteries
can take up to approximately eight hours.
CHARGING PROCEDURES
IMPORTANT:
Before you attempt charging, ensure you read
and understand the instruction leaflet supplied
with the battery charger.
TO CHARGE BATTERIES:
Check that the ventilation slots on the
charger are clean and unobstructed.
Plug the charger output lead into the
socket on the joystick control box.
Do not use your EP1C wheelchair while
charging is in progress.
Disconnect the charger completely
before using your chair again before
use.
When charging is complete switch off and
disconnect from the mains. If required, the
charger can be left connected to the powered
wheelchair and to the mains. This will keep the
batteries 100% charged and compensate for
self-discharging over a long period. (You cannot
overcharge your batteries).
Connect the charger power supply
cable to the mains socket and switch
the power on. The ‘Mains ON’ and the
‘Charging’ lights on the charger will
come on.
It is recommended the charger is left
connected as described until the ‘Full
Charge’ light illuminates to obtain
optimum performance of the
batteries..
When the ‘Charge Complete’ light
illuminates, the batteries are fully
charged and ready for use.
Disposing and Recycling Of Used Batteries
You can help preserve our environment by
returning your used rechargeable batteries to
the collection and recycling location nearest to
you. Batteries must always be correctly
recycled. Under no circumstances should
batteries be disposed of in domestic refuse.
WH E N TO C H A RG E BAT T E R I E S
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TECHNICAL OPERATING INSTRUCTIONS
The motor on your EP1C chair is made by
Motion Tech and are CE certified, built of high
quality components and assembled under strict
quality system approved by ISO-9001. Before
using Motion Tech’s products, please read
these operating instructions carefully.
To avoid the motor burning out, do not
use voltage higher than specified.
To avoid the influence on rotating
speed and output, do not have any
magnetic parts near to the frame of the
motor.
To avoid dangers caused by jamming,
keep your hands, hair and all loose
items of clothing or fabric away from
the motor when it is running.
This product is designed according to
IP44, it is resistant to dust and moisture,
but cannot be immersed in water.
After heavy use under load the
temperature of the motors might raise
to 100 degrees Celsius or above. Do
not touch the motor without any
protection and keep fusible materials
away from it.
Any impact on the motor, especially on
the shaft, could damage the
concentricity or break the magnets of
the motor.
The motor cannot be used near
flammable gases, vapours or liquids.
EMI REGULATION CONFORMITY
The Greencare EP1C wheelchair has been
successfully tested in accordance with
international standards as to its compliance
with Electromagnetic Interference (EMI)
regulations. However, electromagnetic fields,
such as those generated by radio and television
transmitters, and cellular phones, can influence
the functions of the electric vehicles. Also, the
electronics used in our wheelchairs can
generate a low level of electromagnetic
interference, which however will remain within
the tolerances permitted by law.
BEWARE:
Do not switch on or operate portable
transceivers or communication devices
(such as radio transceivers or cellular
telephones) when the vehicle is
switched on.
Avoid getting too close to strong radio
and television transmitters.
In case the wheelchair should be set in
motion unintentionally switch the chair
power off immediately.
Adding electrical accessories and other
components or modifying the
wheelchair in any way can make it
susceptible to electromagnetic
interference.
P E R M A N E N T M A G N E T D C E P 1 C M O TOR
27
If there is an error with the system when power is switched on, then the status indicator (in the centre of the turning knob) will ash red; the number of ashes will
indicate the type of error.
The table below describes the error indicaon, and a few possible acons that can
be taken to recfy the problem. The acons listed are not in any parcular order
and are suggesons only; the intenon is that one of the suggesons may help clear
the problem. If I doubt contact an Approved Repairer.
An error indicaon may connue to ash aer an error has been reced. To clear
error indicaon turn o power and turn back on to reset.
If you need help, please contact Greencare. The motors and power control units are not designed
to be repaired by field engineers.
Indicaon/Flash Code Error Descripon Possible Acon
No lights on start up Lost connecon to remote
Circuit broken
Possible dead baeries
Check remote cable is connected and
not come apart.
Press reset buon on baeries
Check all connecons on cables
especially the tabs on back of reset
switches.
Recharge baeries
Check charger
1 red ash on Remote Controller Remote/Joysck error Check cables and connectors
2 red ashes on Remote Controller Conguraon Error Check cables and connectors
Check Bluetooth pairing
Recongure the system
Recharge baeries
Check charger
Replace control module
3 red ashes on Remote Controller Le Motor Error Check cables and connectors
Check/replace control module
Check/replace le motor
4 red ashes on Remote Controller Right Motor Error Check cables and connectors Check/
replace control module
Check/replace right motor
5 red ashes on Remote Controller Check cables and connectors
Check le park brake is released
6 red ashes on Remote Controller Check cables and connectors
Check right park brake is released
E R R O R I N D I C AT I O N S
28
WAR R A N T Y
Greencare guarantees the products supplied to
be free from manufacturing defects, and will
replace components where necessary free of
charge, for a period of 12 months from the date
of purchase.
This warranty is subject to the condition that the
product has been used, adjusted and
maintained in accordance with this User Guide
and maintenance instructions as supplied by
Greencare.
This does not affect your statutory rights.
Greencare wheelchairs are designed with the
needs of disabled people in mind.
We hope that our wheelchairs provide their
users with the reliability, comfort and
independence needed for a more improved
lifestyle in a modern environment.
Greencare has a policy of constant product
improvement and reserves the right to change
specifications without prior notice.
NOTE: In some circumstances it will be
necessary to reduce the warranty on
component parts to 6 months because of the
high usage levels in heavy occupant
applications. This will be advised at the time of
assessment.
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