Gree NEO09HP115V1A, NEO12HP115V1A, NEO09HP230V1A, NEO12HP230V1A, NEO18HP230V1A Technical Product Manual

NEO

Duct-free Mini-Split Heat Pump 9,000– 36,000 BtuH

Technical Product Guide

Innovative Duct-free Mini Split Solution

Table of Contents

1.0 PRODUCT OVERVIEW 3

2.0 FEATURES AND BENEFITS 3

3.0 PRODUCT NOMENCLATURE 6

4.0 AHRI CERTIFICATION 6

5.0 SYSTEM FEATURES 7

6.0 USER CONTROL FUNCTIONS 8

7.0 SYSTEM PERFORMANCE 9

8.0 SOUND DATA 12

9.0 ELECTRICAL DATA 13

10.0 MAJOR COMPONETS & WEIGHTS 14

11.0 DIMENSIONAL SPECIFICATIONS 15

12.0 CLEARANCE SPECIFICATIONS 23

13.0 EXTENDED PERFORMANCE RATINGS 24

14.0 ELECTRICAL WIRING 32

15.0 CONDENSATE REMOVAL 33

16.0 TETHERED WIRED CONTROLLER 34

17.0 PRODUCT LIMITED WARRANTY 37

2

PRODUCT OVERVIEW

NEO Duct-free Mini-Split System is a Combination of Power & Efficiency

Energy-efficient yet powerful, the Gree Neo is an energy efficient duct-free split system that excels at single zone applications. This system includes an indoor cabinet, outdoor compressor, wireless remote and remote cradle. The Neo does not require bulky duct work so installation is simple, fast, & cost effective; PLUS, you will find that this duct-free split system is more quiet and effici ent than conventional air conditioning systems.

FEATURES AND BENEFITS

HIGH EFFICIENCY G-10 INVERTER - The G10 Inverter uses a broad range of variable frequencies to drive the compressor, marking the highest level of inverter control technology available today. Unlike conventional technology that generally regulates room temperature by running at maximum capacity and then shutting off completely, G10 Inverter technology eliminates these harsh starts/stops. This cutting edge functionality results in quicker arrival at desired temperatures and superior maintenance of consistent comfort levels. Higher efficiency and significant energy savings? Yes, it yields those too.

HEAT PUMP ADVANTAGE – Gree heat pumps, powered by the G10 Inverter, provide the same heating capacity as electric heat, while using as little as 1/3 the electricity.

INTELLIGENT DEFROST - The Intelligent Defrost function increases room comfort and saves energy by eliminating unnecessary defrost cycles. In heating mode, the control system monitors the outdoor coil for frost buildup, and the system switches to defrost mode only when frost buildup is actually detected. This avoids unnecessary and wasteful defrosts.

GOLD FIN CONDENSER - The system’s corrosion-resistant Gold Fin condenser coating (1500hr salt spray rating) is made with a gold-colored anti-corrosion epoxy. This technology maintains excellent heat transfer properties while extending coil life against damage from salt air and salt water in seacoast installations.

3

FEATURES AND BENEFITS (Cont.)

LOW VOLTAGE START UP – Having stable electrical power is not always an option. The Gree system will operate from 170v to 253v (230v model) and 104v to 127v (115v models) which is suitable for unstable power supply areas.

WHISPER QUIET Gree systems are both energy efficient and quiet. Wall mounted units operate with sound levels starting as low as 26 dB(A).

SUBTLE APPEARANCE -Designed for a comfortable fit in virtually any living space. This slim compact cabinet sits inconspicuously on the wall, and blends into most interior designs.

MULTI-SPEED FAN – The indoor fan can run at up to four different speeds (Low, Medium, High or Turbo) for either COOLING or HEATING mode for maximum comfort and quiet operation.

TIME GUARD - Among the system’s many safeti es is a Time Guard function to prevent rapid cycling of the compressor. A protective five-minute time delay restricts compressor restarts after shutoff.

POWER FAILURE MODE - Power interruptions are no problem. User selections and system parameters are stored in non-volatile memory. These parameters are retained during a power failure. When power is returned, the system will automatically return to the last operating mode.

COMMAND CENTER–The unit comes with a factory supplied wired Tether Controller or Wireless Remote Controller.

Note: the controllers are mutually exclusive. They cannot be used at the same time.

WIRELESS IR REMOTE CONTROLLER - The Gree multi-functional infrared hand held wireless controller is sleek, ergonomically designed, easy to use and has a large backlit LCD display.

WIRED TETHER CONTROLLER (Optional) – The Gree tether controller mounts to the wall up to 25 feet from the unit. It provides complete control over operation mode, desired temperature, fan speed, airflow direction and more.

MODE BUTTON - The units can be set to five different operating modes: HEAT, COOL, DRY, FAN ONLY and AUTO.

Note: AUTO MODE has fixed setpoints of 68° F heating and 78° F cooling, which are not changeable. The system will automatically select heating or cooling to maintain room temperature within this temperature band.

4

FEATURES AND BENEFITS (Cont.)

INTELLIGENT PRE-HEATING - The system guards against the annoying COLD BLOW in heating mode, and constantly monitors the discharge air temperature. It will delay the indoor fan until the indoor coil has warmed up to prevent blowing uncomfortable cool air into the room.

TIMER MODE – The unit can be programmed to turned ON or OFF after a specific amount time. The time period is adjustable between one half and 24 hours.

I FEEL MODE – The unit will sense room temperature at the remote controller instead of at the indoor unit. It then adjusts airflow and temperature accordingly for the ultimate in personal comfort control and energy savings.

SWING LOUVER – The unit has adjustable swing louvers which can be controlled from the wired tether or wireless controllers. Vertical swing louver allows five different vertical (up & down) air discharge directions including Continuous Sweep. Maximize comfort by adjusting the direction of airflow in the room by moving the louvers up or down.

PRIVACY LOCK MODE – Both wired tether and wireless controllers have a Privacy Lo ck to avert unauthorized access and stop tampering with system settings.

SLEEP MODE –The unit will automatically adjust room temperature during sleep time. This slight change in temperature will not affect your comfort level due to the natural effects that sleepi ng has on the body, but it will save on energy consumption and will lower electric bills.

FAHRENHEIT ° F / CELSIUS ° C - The wired tether and wireless controllers can be set to display in either °F or °C.

POLYMERIC AIR FILTERS –Two-piece removable polymeric air filters easi ly slide in and out from the front of the indoor unit and are interchangeable. The front panel does not need to be removed to access or change the filters. The filters are washable and permanent.

SELF-DIAGNOSIS –With an on-board computer using real-time diagnostics, the Gree system helps to prolong its own life. The automatic diagnosis feature continuously scans for unacceptable operating conditions or malfunctions. If such conditions occur, the system takes corrective action or stops. Fault codes are shown on the unit display to facilitate easy troubleshooting and repair.

AGENCY LISTINGS - All systems are listed with AHRI (Air conditioning, Heating, and Refrigeration Institute) and are ETL Certified per UL Standards.

5/7 YEAR LIMITED WARRANTY - Enjoy one of the most comprehensive warranties in the industry. Seven (7) years on compressor and Five (5) years on all parts.

5

NOMENCLATURE

MODEL NUMBER

BRAND

AHRI CERTIFICATION

NEO09HP115V1A

GREE

7181271

GREE

7181272

GREE

7065019

GREE

7065020

GREE

7065021

GREE

7065022

NEO30HP230V1A

GREE

7065023

GREE

7065024

Series Designation

Product Type

S - System O - Outdoor units

NEO H - Indoor High Wall

D - Indoor Duct C - Indoor Cassette F - In door Floor/Ceilin g

Cooling Capacity

09 - 9,000 BTUH Revision Level 12 - 12,000 BTUH 18 - 18,000 BTUH Sty le/Color Designation

Model Ty pe

AC -Cooling Only Electrical Rating HP -Heat Pump

230V - 208/230V 60Hz 1PH

HC - Heat/Cool

115V - 115V 60Hz 1PH

S

NEO

12

HP

230V

1

A

AHRI CERTIFICATION

NEO12HP115V1A NEO09HP230V1A NEO12HP230V1A NEO18HP230V1A NEO24HP230V1A

NEO36HP230V1A

6

SYSTEM FEATURES

Nominal Cooling Capacity (Btu/H

Operating Voltage

115V

230V

Heat

Pump

Heat

Pump

Heat

Pump

Heat

Pump

Heat

Pump

Heat

Pump

Heat

Pump

Heat

Pump

SYSTEM FEATURES

Auxiliary Electrical Heater

Base pan With Electric Heater

Compressor With Electric Heater

Gold

Fin

Gold

Fin

Gold

Fin

Gold

Fin

Gold

Fin

Gold

Fin

Gold

Fin

Gold

Fin

LED Display Indoor Unit

Memory/Power Failure Recovery

4

Speeds

4

Speeds

4

Speeds

4

Speeds

4

Speeds

4

Speeds

4

Speeds

4

Speeds

Photocatalytic Filter

NO

Ventilation (Outdoor Air)

Model

System Type

Corrosion Protection

NEO09HP115V1A

9,000 12,000 9,000 12,000 18,000 24,000 30,000 36,000

NO NO NO NO NO NO NO NO

YES YES YES YES YES YES YES YES

YES YES YES YES NO YES YES YES

NEO12HP115V1A

NEO09HP230V1A

NEO12HP230V1A

NEO18HP230V1A

NEO24HP230V1A

NEO30P230V1A

NEO36HP230V1A

Inverter Type G10 G10 G10 G10 G10 G10 G10 G10

Intelligent Defrosting YES YES YES YES YES YES YES YES

Intelligent Preheating YES YES YES YES YES YES YES YES

YES YES YES YES YES YES YES YES

Low Ambient Cooling YES YES YES YES YES YES YES YES

Low Ambient Heating YES YES YES YES NO YES YES YES

Low Voltage Startup YES YES YES YES YES YES YES YES

YES YES YES YES YES YES YES YES

Multi Fan Speeds Self-Diagnosis YES YES YES YES YES YES YES YES

NO NO NO NO NO NO NO NO

7

USER CONTROL FUNCTIONS

Nominal Cooling Capacity (Btu/H

Operating Voltage

115V

230V

USER CONTROL FEATURES

Auto Mode

YES

Auto Fan

YES

Auto Swing (Horizontal Auto Swing)

Auto Swing (Vertical Auto Swing)

Clock on Remote Controller

Dry Mode

YES

Dry Anti-Mildew (XFan) Mode

Wired Controller Interface

Lock on Remote Controller

Quiet Mode

NO

Room Temperature Display

Multi Sleep Modes Options

Model

NEO09HP115V1A

9,000 12,000 9,000 12,000 18,000 24,000 30,000 36,000

NO NO NO NO NO NO NO NO

YES YES YES YES YES YES YES YES

NEO12HP115V1A

NEO09HP230V1A

NEO12HP230V1A

NEO18HP230V1A

NEO24HP230V1A

NEO30P230V1A

NEO36HP230V1A

YES YES YES YES YES YES YES YES

Energy Saving Mode NO NO NO NO NO NO NO NO Dirty Filter Alert NO NO NO NO NO NO NO NO

I Feel Function NO NO YES YES YES YES YES YES

YES YES YES YES YES YES YES YES

Sleep Mode YES YES YES YES YES YES YES YES

NO NO NO NO NO NO NO NO Timer Mode YES YES YES YES YES YES YES YES Turbo Mode YES YES YES YES YES YES YES YES

8

SYSTEM PERFORMANCE

Outdoor

Operating Range

Rated

(BtuH)

Range

(BtuH)

NEO09HP115V1A

22

9,000

1.7

5 °F

109 °F

NEO12HP115V1A

20

12.0

12,000

3.0

5 °F

109 °F

NEO09HP230V1A

22

14.2

9,000

(3,500-9,600)

2.5

5 °F

109 °F

NEO12HP230V1A

20

12.0

12,000

(3,100-13,000)

3.0

5 °F

109 °F

NEO18HP230V1A

18

12.0

18,000

(5,970-22,350)

3.8

5 °F

109 °F

NEO24HP230V1A

18

12.0

21,400

(9,600-25,000)

5.3

5 °F

109 °F

NEO30HP230V1A

16

28,000

(9,500-30,000)

6.3

5 °F

109 °F

NEO36HP230V1A

16

7.4

5 °F

109 °F

Outdoor Temperature Operating

Range

NEO09HP115V1A

4.0

9,500

5 °F

75 °F

NEO12HP115V1A

9.6

3.2

13,000

5 °F

75 °F

NEO09HP230V1A

9.2

3.8

9,800

(2,200-11,000)

5 °F

75 °F

NEO12HP230V1A

9.2

3.2

13,000

(2,400-14,000)

5 °F

75 °F

NEO18HP230V1A

10.0

3.5

19,800

(4,100-22,000)

5 °F

75 °F

NEO24HP230V1A

10.0

3.2

23,000

(4,300-26,000)

5 °F

75 °F

NEO30HP230V1A

8.2

2.9

28,400

(10,000-33,000)

5 °F

75 °F

NEO36HP230V1A

8.2

2.5

34,600

(15,000-36,000)

5 °F

75 °F

Model Numbers SEER EER

13.2

9.3

8.2 33,6000 (7,400-36,000)

Model Numbers HSPF COP

9.8

Cooling Capacity

(2,559-11,601)

(2,661-13,307)

Heating Capacity

Rated

(BtuH)

Range (BtuH) Min Max

(2,423-12,966) (2,900-13

,989)

Dehumid-

ification

(Pts./Hr

.)

Temperature

Min Max

NOTES:

1. Ratings are based on: Cooling Standard: 80 F (26.7 C) db, 67 F (19.4 C) wb air entering indoor unit and 95 F (35 C) db air entering outdoor unit. Heating Standard: 70 F (21.1 C) db air entering indoor unit and 47 F (8.3 C) db, 43 F (6.1 C) wb air entering outdoor u ni t.

2. Ratings are based on 25 ft. (7.62 m) of interconnecting refrigerant lines.

3. All system ratings are based on fan coil units operating at high fan speed. Consult Physical Data tables for air flows at selected fan speeds.

Legend

EER - Energy Efficiency Ratio HSPF - Heating Seasonal Performance Ratio SEER - Seasonal Energy Efficiency Ratio COP - Coefficient of Performanc e

9

AIR FLOW PERFORMANCE

Indoor Unit

Cooling (CFM)

Fan

NEO09HP115V1AH

206

247

282

335

206

247

282

335

NEO12HP115V1AH

206

247

282

335

206

247

282

335

NEO09HP230V1AH

218

253

277

306

218

253

277

306

NEO12HP230V1AH

218

253

277

335

218

253

277

335

NEO18HP230V1AH

324

383

459

500

324

383

459

500

NEO24HP230V1AH

353

412

471

589

353

412

471

589

NEO30HP230V1AH

412

530

618

706

412

530

618

706

NEO36HP230V1AH

412

530

647

736

412

530

647

736

Outdoor Unit

NEO09HP115V1AO

1,059

NEO12HP115V1AO

1,177

NEO09HP230V1AO

942

NEO12HP230V1AO

942

NEO18HP230V1AO

1,883

NEO24HP230V1AO

2,354

NEO30HP230V1AO

2,354

NEO36HP230V1AO

2,589

Approximate Air Throw (ft./m))

Low

Medium

High

Turbo

NEO09HP115V1AH

18 (5.5)

21 (6.4)

23 (7.0)

28 (8.5)

NEO12HP115V1AH

20 (6.1)

23 (7.0)

25 (7.6)

30 (9.1)

NEO09HP230V1AH

18 (5.5)

21 (6.4)

24 (7.3)

28 (8.5)

NEO12HP230V1AH

18 (5.5)

21 (6.4)

24 (7.3)

30 (9.1)

NEO18HP230V1AH

22 (6.7)

27 (8.2)

33 (10.1)

39 (11.9)

NEO24HP230V1AH

25 (7.6)

29 (8.8)

34 (10.4)

42 (12.8)

NEO30HP230V1AH

35 (10.7)

37 (14.3)

40 (12.1)

45 (13.7)

NEO36HP230V1AH

37 (11.3)

40 (12.1)

45 (13.7)

48 (14.6)

Model Numbers

Model Numbers Air Flow (CFM)

Low

Medium

High

Turbo

Low

Fan

Heating (CFM)

Medium

Fan

High

Fan

Turbo

Fan

Indoor Air Throw

Model Numbers

10

REFRIGERATION& PIPING SPECIFICATIONS

REFRIGERANT CHARGE

Model Number

Type

Charge (oz.)

Max Total Pipe

Refrigerant (ft.)

Additional

(oz./ft.)

NEO09HP115V1AO

R-410A

41.2

0.2

NEO12HP115V1AO

R-410A

45.9

0.2

NEO09HP230V1AO

R-410A

45.9

0.2

NEO12HP230V1AO

R-410A

45.9

0.2

NEO18HP230V1AO

R-410A

49.4

0.2

NEO24HP230V1AO

R-410A

56.4

NEO30HP230V1AO

R-410A

84.7

NEO36HP230V1AO

R-410A

91.7

REFRIGERANT PIPING LENGTHS

Model Number

for System (ft.)

System (ft.)

Outdoor & Indoor Units (ft.)

NEO09HP115V1AO

10

50

33

NEO12HP115V1AO

10

33

NEO09HP230V1AO

10

50

33

NEO12HP230V1AO

10

66

33

NEO18HP230V1AO

10

82

33

NEO24HP230V1AO

10

82

33

NEO30HP230V1AO

10

100

33

NEO36HP230V1AO

10

100

33

Refrigerant

Min. Pipe Length

Factory System

Max Pipe Length for

66

Length Without Adding

25 25 25 25 25 25 0.5

25

25 0.5

Max Elevation between

Charge Level

0.5

11

SOUND DATA

Indoor High Wall Units

Low Fan

Medium Fan

High Fan

Turbo Fan

Soun

A)

NEO09HP115V1AH

42

32

45

35

47

37

50

40

NEO12HP115V1AH

43

33

46

36

49

39

52

42

NEO09HP230V1AH

42

32

45

35

48

38

52

42

NEO12HP230V1AH

43

33

46

36

49

39

54

44

NEO18HP230V1AH

45

35

50

40

54

44

59

49

NEO24HP230V1AH

47

37

51

41

55

45

63

53

NEO30HP230V1AH

57

47

61

51

65

55

67

57

NEO36HP230V1AH

59

49

63

53

67

57

69

59

Outdoor Unit

Sound Power

(dBA)

Sound Pressure

(dBA)

NEO09HP115V1AO

60

50

NEO12HP115V1AO

62

52

NEO09HP230V1AO

60

50

NEO12HP230V1AO

62

52

NEO18HP230V1AO

66

56

NEO24HP230V1AO

68

58

NEO30HP230V1AO

72

62

NEO36HP230V1AO

75

65

Model Numbers

Sound Power (dBA)

ound

S

Pressure

(dBA)

d

Pow

er

(dB

Sound

Pressur

e

(dBA)

Sound Power (dBA)

Sound

Pressur

e

(dBA)

Sound Power (dBA)

Sound

Pressur

e

(dBA)

No

te:

1. Sound pressure ratings are estimated sound pressure measurements, 3 feet from unit.

2. Sound power ratings are per AHRI 270 and AHRI 350

12

ELECTRICAL DATA

Rated Power Supply

Cooling

Heating

115v-1ph-60hz

104-127

680

700

115v-1ph-60hz

104-127

1000

1200

208/230v-1ph-60hz

187-253

620

750

208/230v-1ph-60hz

187-253

1000

1200

208/230v-1ph-60hz

187-253

1500

1650

208/230v-1ph-60hz

187-253

1780

2100

208/230v-1ph-60hz

187-253

2780

2870

208/230v-1ph-60hz

187-253

4000

4100

Cooling

Heating

20

30

20

30

2.8

3.0

10

15

4.5

5.2

10

15

6.7

7.3

13

20

7.9

9.3

16

25

12.1

12.5

20

30

17.4

17.9

24

40

Compressor

Outdoor Fan

Indoor Fan

(amps)

Input Power

(Watts)

RLA

Input Power

(Watts)

14.0

20

0.46

30

0.3

15

15.0

20

0.46

30

0.3

15

7.2

16.5

0.14

30

0.2

20

6.5

16.5

0.14

30

0.2

20

9.7

27.0

0.28

60

0.3

20

11.0

41.0

1.1

90

0.2

60

13.5

40.0

0.45

120

0.4

70

17.5

67.0

0.73

150

0.5

70

del Numbers

Mo

NEO09HP115V1A NEO12HP115V1A NEO09HP230V1A NEO12HP230V1A NEO18HP230V1A NEO24HP230V1A NEO30HP230V1A NEO36HP230V1A

Mo

del Numbers

NEO09HP115V1A NEO12HP115V1A NEO09HP230V1A NEO12HP230V1A NEO18HP230V1A NEO24HP230V1A NEO30HP230V1A NEO36HP230V1A

Voltage Range

(volt-phase-hz)

Rated Input Current (amps)

2

8.

12.0 14.5

(volts)

8.5

Rated Input Power (watts)

Min. Circuit

Amp. (MCA)

Max Fuse

Size (Amps)

el Numbers

Mod

NEO09HP115V1A NEO12HP115V1A NEO09HP230V1A NEO12HP230V1A NEO18HP230V1A NEO24HP230V1A NEO30HP230V1A NEO36HP230V1A

RLA

Legend:

RLA – Rated Load Amps FLA – Full Load Amps LRA – Locked Rotor Amps MCA

LRA

RLA

(amps)

– Min. Circuit Amps

13

INDOOR UNIT MAJOR COMPONETS

NEO09HP115V1AH

Polymeric Mesh

AC Sync

Cross flow

NEO12HP115V1AH

Polymeric Mesh

AC Sync

Cross flow

NEO09HP230V1AH

Polymeric Mesh

AC Sync

Cross flow

NEO12HP230V1AH

Polymeric Mesh

AC Sync

Cross flow

NEO18HP230V1AH

Polymeric Mesh

AC Sync

Cross flow

NEO24HP230V1AH

Polymeric Mesh

AC Sync

Cross flow

NEO30HP230V1AH

Polymeric Mesh

AC Sync

Cross flow

NEO36HP230V1AH

Polymeric Mesh

AC Sync

Cross flow

NEO09HP115VA1O

Rotary

EXV

G10

NEO12HP115VA1O

Rotary

EXV

G10

NEO09HP230VA1O

Rotary

EXV

G10

NEO12HP230VA1O

Rotary

EXV

G10

NEO18HP230VA1O

Rotary

EXV

G10

NEO24HP230VA1O

Rotary

EXV

G10

NEO30HP230V1AO

Rotary

EXV

G10

NEO36HP230V1AO

Rotary

EXV

C10

Outdoor Unit

Indoor Unit

(lbs.)

NEO09HP115V1A

79

90

24

31

NEO12HP115V1A

88

97

24

31

NEO09HP230V1A

79

90

22

29

NEO12HP230V1A

88

97

22

29

NEO18HP230V1A

99

110

24

31

NEO24HP230V1A

132

146

30

38

NEO30HP230V1A

154

163

44

60

NEO36HP230V1A

161

170

44

60

Model Numbers Air Filter Fan Motor Fan Type

OUTDOOR UNIT MAJOR COMPONETS

Model Numbers Compressor

PRODUCT WEIGHT

Model Numbers

Net Operating

Metering

Device

Gross Shipping

Inverter

Net Operating

Gross Shipping

14

DIMENSIONAL SPECIFICATIONS

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

3/8-in OD Flared

Drain Connector

5/8-in OD

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

3/8-in OD Flared

Model No: NEO09HP115V1A 9,000 BtuH 115V

15

DIMENSIONAL SPECIFICATIONS

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

3/8-in OD Flared

Drain Connector

5/8-in OD

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

3/8-in OD Flared

Model No: NEO12HP115V1A 12,000 BtuH 115V

16

DIMENSIONAL SPECIFICATIONS

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

3/8-in OD Flared

Drain Connector

5/8-in OD

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

3/8-in OD Flared

Model No: NEO09HP230V1A 9,000 BtuH 230V

17

DIMENSIONAL SPECIFICATIONS

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

3/8-in OD Flared

Drain Connector

5/8-in OD

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

3/8-in OD Flared

Model No: NEO12HP230V1A 12,000 BtuH 230V

18

DIMENSIONAL SPECIFICATIONS

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

1/2-in OD Flared

Drain Connector

5/8-in OD

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

1/2-in OD Flared

Model No: NEO18HP230V1A 18,000 BtuH 230V

19

DIMENSIONAL SPECIFICATIONS

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

5/8-in OD Flared

Drain Connector

5/8-in OD

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

5/8-in OD Flared

Model No: NEO24HP230V1A 24,000 BtuH 230V

20

DIMENSIONAL SPECIFICATIONS

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

5/8-in OD Flared

Drain Connector

5/8-in OD

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

5/8-in OD Flared

Model No: NEO30HP230V1A 30,000 BtuH 230V

21

DIMENSIONAL SPECIFICATIONS

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

5/8-in OD Flared

Drain Connector

5/8-in OD

Liquid Line Valve

1/4-in OD Flared

Gas Line Valve

5/8-in OD Flared

Model No: NEO36HP230V1A 36,000 BtuH 230V

22

CLEARANCE SPECIFICATIONS

Unit

A

20 in

508 mm

B

20in

508 mm

C

78 in

1,981 mm

D

12 in

305 mm

E

12in

305 mm

Indoor Minimum Clearance*

Inch (mm)

Outdoor Unit Minimum Clearance*

Outdoor

Minimum Distance

*All Models

23

EXTENDED PERFORMANCE RATINGS

62 F

67 F

72 F

TC

SHC

TC

SHC

TC

SHC

25 F

11,210

8,336

12,138

8,779

12,952

9,337

35 F

10,973

8,326

11,705

8,540

12,264

8,868

45 F

10,429

8,029

11,179

8,282

11,946

8,668

55 F

10,044

7,770

10,713

8,039

11,468

8,376

65 F

9,691

7,560

10,672

8,100

11,300

8,286

75 F

9,300

7,279

10,053

7,725

10,794

7,959

85 F

8,938

7,102

9,587

7,396

10,404

7,767

95 F

8,506

6,774

9,139

7,299

9,978

7,504

105 F

8,035

6,515

8,643

6,908

9,415

7,200

115 F

7,573

6,248

8,028

6,514

8,573

6,725

Indoor Entering Air Temperatures (DB)

65 F

70 F

75 F

TC

SHC

TC

SHC

TC

SHC

5 F

8,238

7,880

7,628

15 F

8,925

8,238

8,230

25 F

9,438

9,630

9,558

35 F

10,910

11,391

10,888

45 F

12,356

12,241

12,941

12,385

55 F

13,367

13,115

12,595

65 F

13,349

13,202

12,855

Model No: NEO09HP115V1A 9,000 BtuH 115V

COOLING PERFORMANCE

Indoor Entering Air Temperatures (DB) 50% RH

Outdoor Ambient

Temperature (DB)

HEATING PERFORMANCE

Outdoor Ambient

Temperature (DB)

(80% RH)

TC- Total Capacity (BtuH) SHC- Sensible Capacity (BtuH)

Capacity data is based on the following conditions:

Cooling Nominal Test Conditions Heating Normal Test Conditions

Indoor: 80°F DB/67°F WB Indoor: 70°F DB/60°F WB

Outdoor: 95°F DB/75°F WB Outdoor: 47°F DB/43°F W

24

EXTENDED PERFORMANCE RATINGS

62 F

67 F

72 F

TC

SHC

TC

SHC

TC

SHC

25 F

14,981

11,106

16,191

11,696

17,276

12,450

35 F

14,647

11,087

15,552

11,358

16,340

11,791

45 F

13,917

10,684

14,882

11,030

15,944

11,541

55 F

13,400

10,345

14,280

10,706

15,306

11,189

65 F

12,940

10,051

14,254

10,796

15,106

11,047

75 F

12,437

9,705

13,403

10,287

14,394

10,623

85 F

11,950

9,450

12,808

9,893

13,859

10,391

95 F

11,330

9,056

12,192

9,704

13,298

9,987

105 F

10,705

8,692

11,547

9,185

12,517

9,617

115 F

10,080

8,343

10,722

8,684

11,435

8,928

Indoor Entering Air Temperatures (DB)

65 F

70 F

75 F

TC

SHC

TC

SHC

TC

SHC

5 F

9,129

8,576

8,352

15 F

11,482

10,858

10,513

25 F

11,727

11,566

11,361

35 F

12,747

12,516

12,410

45 F

14,053

13,849

13,411

55 F

14,368

14,103

13,987

65 F

14,314

14,231

14,131

Model No: NEO12HP115V1A 12,000 BtuH 115V

COOLING PERFORMANCE

Indoor Entering Air Temperatures (DB) 50% RH

Outdoor Ambient

Temperature (DB)

HEATING PERFORMANCE

Outdoor Ambient

Temperature (DB)

(80% RH)

TC- Total Capacity (BtuH) SHC- Sensible Capacity (BtuH)

Capacity data is based on the following conditions:

Cooling Nominal Test Conditions Heating Normal Test Conditions

Indoor: 80°F DB/67°F WB Indoor: 70°F DB/60°F WB

Outdoor: 95°F DB/75°F WB Outdoor: 47°F DB/43°F W

25

EXTENDED PERFORMANCE RATINGS

62 F

67 F

72 F

TC

SHC

TC

SHC

TC

SHC

25 F

11,213

8,338

12,141

8,781

12,956

9,345

35 F

10,976

8,328

11,708

8,542

12,267

8,873

45 F

10,432

8,033

11,187

8,284

11,949

8,672

55 F

10,049

7,772

10,716

8,041

11,471

8,378

65 F

9,694

7,562

10,675

8,102

11,303

8,289

75 F

9,305

7,281

10,056

7,727

10,797

7,961

85 F

8,940

7,104

9,590

7,398

10,407

7,769

95 F

8,508

6,776

9,142

7,301

9,981

7,506

105 F

8,038

6,518

8,648

6,910

9,419

7,202

115 F

7,577

6,250

8,031

6,519

8,579

6,720

Indoor Entering Air Temperatures (DB)

65 F

70 F

75 F

TC

SHC

TC

SHC

TC

SHC

5 F

8,321

7,960

7,705

15 F

9,015

8,321

8,313

25 F

9,533

9,727

9,655

35 F

11,020

11,506

10,998

45 F

12,481

12,365

13,072

12,510

55 F

13,502

13,247

12,722

65 F

13,484

13,335

12,985

Model No: NEO09HP230V1A 9,000 BtuH 230V

COOLING PERFORMANCE

Indoor Entering Air Temperatures (DB) 50% RH

Outdoor Ambient

Temperature (DB)

HEATING PERFORMANCE

Outdoor Ambient

Temperature (DB)

(80% RH)

TC- Total Capacity (BtuH) SHC- Sensible Capacity (BtuH)

Capacity data is based on the following conditions:

Cooling Nominal Test Conditions Heating Normal Test Conditions

Indoor: 80°F DB/67°F WB Indoor: 70°F DB/60°F WB

Outdoor: 95°F DB/75°F WB Outdoor: 47°F DB/43°F W

26

EXTENDED PERFORMANCE RATINGS

62 F

67 F

72 F

TC

SHC

TC

SHC

TC

SHC

25 F

14,898

11,045

16,102

11,631

17,181

12,381

35 F

14,566

11,026

15,466

11,295

16,250

11,726

45 F

13,840

10,625

14,800

10,969

15,856

11,477

55 F

13,326

10,288

14,201

10,647

15,221

11,127

65 F

12,869

9,995

14,175

10,736

15,023

10,986

75 F

12,368

9,651

13,329

10,230

14,314

10,564

85 F

11,884

9,398

12,737

9,838

13,782

10,334

95 F

11,267

9,006

12,125

9,650

13,225

9,932

105 F

10,646

8,644

11,483

9,134

12,448

9,564

115 F

10,024

8,297

10,663

8,636

11,372

8,879

Indoor Entering Air Temperatures (DB)

65 F

70 F

75 F

TC

SHC

TC

SHC

TC

SHC

5 F

9,267

8,706

8,478

15 F

11,656

11,023

10,672

25 F

11,904

11,741

11,533

35 F

12,940

12,705

12,598

45 F

14,266

14,059

13,614

55 F

14,586

14,316

14,199

65 F

14,531

14,447

14,345

Model No: NEO12HP230V1A 12,000 BtuH 230V

COOLING PERFORMANCE

Indoor Entering Air Temperatures (DB) 50% RH

Outdoor Ambient

Temperature (DB)

HEATING PERFORMANCE

Outdoor Ambient

Temperature (DB)

(80% RH)

TC- Total Capacity (BtuH) SHC- Sensible Capacity (BtuH)

Capacity data is based on the following conditions:

Cooling Nominal Test Conditions Heating Normal Test Conditions

Indoor: 80°F DB/67°F WB Indoor: 70°F DB/60°F WB

Outdoor: 95°F DB/75°F WB Outdoor: 47°F DB/43°F W

27

EXTENDED PERFORMANCE RATINGS

62 F

67 F

72 F

TC

SHC

TC

SHC

TC

SHC

25 F

23,703

17,600

25,592

18,529

27,357

19,697

35 F

22,942

17,411

24,407

17,817

25,592

18,503

45 F

21,626

16,608

23,077

17,123

24,725

17,926

55 F

20,622

15,961

21,943

16,457

23,523

17,172

65 F

19,724

15,325

21,655

16,436

22,962

16,785

75 F

18,770

14,678

20,179

15,518

21,905

16,166

85 F

17,846

14,170

19,080

14,730

20,906

15,617

95 F

16,776

13,404

18,000

14,382

19,872

14,924

105 F

15,891

12,903

17,078

13,629

18,730

14,385

115 F

15,002

12,362

15,873

12,857

17,114

13,400

Indoor Entering Air Temperatures (DB)

65 F

70 F

75 F

TC

SHC

TC

SHC

TC

SHC

5 F

16,358

15,438

15,060

15 F

17,485

15,952

15,856

25 F

18,552

17,608

16,606

35 F

19,588

18,130

17,369

45 F

20,611

19,912

18,706

55 F

20,639

20,042

19,165

65 F

20,541

20,241

19,617

Model No: NEO18HP230V1A 18,000 BtuH 230V

COOLING PERFORMANCE

Indoor Entering Air Temperatures (DB) 50% RH

Outdoor Ambient

Temperature (DB)

HEATING PERFORMANCE

Outdoor Ambient

Temperature (DB)

(80% RH)

TC- Total Capacity (BtuH) SHC- Sensible Capacity (BtuH)

Capacity data is based on the following conditions:

Cooling Nominal Test Conditions Heating Normal Test Conditions

Indoor: 80°F DB/67°F WB Indoor: 70°F DB/60°F WB

Outdoor: 95°F DB/75°F WB Outdoor: 47°F DB/43°F W

28

EXTENDED PERFORMANCE RATINGS

62 F

67 F

72 F

TC

SHC

TC

SHC

TC

SHC

25 F

28,180

20,924

30,426

22,029

32,525

23,418

35 F

27,276

20,699

29,017

21,183

30,426

21,998

45 F

25,711

19,746

27,436

20,358

29,396

21,312

55 F

24,517

18,976

26,088

19,566

27,967

20,416

65 F

23,449

18,220

25,745

19,540

27,299

19,955

75 F

22,316

17,451

23,991

18,449

26,043

19,220

85 F

21,217

16,846

22,684

17,512

24,855

18,567

95 F

19,945

15,936

21,400

17,099

23,626

17,743

105 F

18,892

15,341

20,304

16,203

22,268

17,102

115 F

17,836

14,697

18,871

15,285

20,346

15,931

Indoor Entering Air Temperatures (DB)

65 F

70 F

75 F

TC

SHC

TC

SHC

TC

SHC

5 F

20,177

19,042

18,576

15 F

21,567

19,676

19,558

25 F

22,883

21,720

20,484

35 F

24,161

22,363

21,425

45 F

25,423

24,561

23,073

55 F

25,457

24,721

23,640

65 F

25,337

24,966

24,197

Model No: NEO24HP230V1A 24,000 BtuH 230V

COOLING PERFORMANCE

Indoor Entering Air Temperatures (DB) 50% RH

Outdoor Ambient

Temperature (DB)

HEATING PERFORMANCE

Outdoor Ambient

Temperature (DB)

(80% RH)

TC- Total Capacity (BtuH) SHC- Sensible Capacity (BtuH)

Capacity data is based on the following conditions:

Cooling Nominal Test Conditions Heating Normal Test Conditions

Indoor: 80°F DB/67°F WB Indoor: 70°F DB/60°F WB

Outdoor: 95°F DB/75°F WB Outdoor: 47°F DB/43°F W

29

EXTENDED PERFORMANCE RATINGS

62 F

67 F

72 F

TC

SHC

TC

SHC

TC

SHC

25 F

33,458

22,145

34,789

22,987

36,247

23,697

35 F

32,149

21,459

33,987

22,358

35,781

23,154

45 F

31,268

21,136

32,147

22,135

35,147

22,145

55 F

30,214

20,789

31,569

21,458

34,157

21,897

65 F

29,164

20,256

31,128

21,597

33,987

21,135

75 F

28,157

20,174

30,224

21,154

33,129

20,984

85 F

27,489

19,247

29,157

20,147

32,167

20,794

95 F

26,472

18,457

28,504

19,356

31,875

20,148

105 F

26,235

18,324

28,126

19,123

30,247

19,546

115 F

25,478

17,952

27,268

18,137

28,159

18,957

Indoor Entering Air Temperatures (DB)

65 F

70 F

75 F

TC

SHC

TC

SHC

TC

SHC

5 F

25,445

24,578

22,658

15 F

27,589

25,147

23,547

25 F

29,547

27,458

24,789

35 F

30,254

28,154

26,145

45 F

31,257

30,122

29,867

55 F

32,589

31,472

30,214

65 F

33,438

31,892

31,112

Model No: NEO30HP230V1A 30,000 BtuH 230V

COOLING PERFORMANCE

Indoor Entering Air Temperatures (DB) 50% RH

Outdoor Ambient

Temperature (DB)

HEATING PERFORMANCE

Outdoor Ambient

Temperature (DB)

(80% RH)

TC- Total Capacity (BtuH) SHC- Sensible Capacity (BtuH)

Capacity data is based on the following conditions:

Cooling Nominal Test Conditions Heating Normal Test Conditions

Indoor: 80°F DB/67°F WB Indoor: 70°F DB/60°F WB

Outdoor: 95°F DB/75°F WB Outdoor: 47°F DB/43°F W

30

EXTENDED PERFORMANCE RATINGS

Indoor Entering Air Temperatures (DB) 50% RH

62 F

67 F

72 F

TC

SHC

TC

SHC

TC

SHC

25 F

39,451

30,156

41,268

32,145

43,267

33,687

35 F

37,812

29,781

40,234

31,124

42,264

32,146

45 F

36,789

28,457

39,124

30,124

41,256

30,891

55 F

35,456

28,145

38,452

29,145

40,257

30,458

65 F

34,597

27,594

36,756

28,157

39,257

29,123

75 F

33,569

26,987

35,897

27,598

38,947

28,942

85 F

32,158

25,678

34,589

26,571

37,896

27,569

95 F

30,259

24,897

33,878

25,756

35,254

26,594

105 F

29,129

24,295

32,795

24,129

35,020

25,674

115 F

28,874

23,253

29,920

24,235

31,960

25,025

Indoor Entering Air Temperatures (DB)

65 F

70 F

75 F

TC

SHC

TC

SHC

TC

SHC

5 F

24,235

22,175

21,457

15 F

25,687

24,712

23,584

25 F

29,574

28,475

26,475

35 F

32,154

31,257

27,481

45 F

34,214

33,241

30,118

55 F

35,127

34,145

31,245

65 F

36,471

35,122

32,014

Model No: NEO36HP230V1A 36,000 BtuH 230V

COOLING PERFORMANCE

Outdoor Ambient

Temperature (DB)

HEATING PERFORMANCE

Outdoor Ambient

Temperature (DB)

(80% RH)

TC- Total Capacity (BtuH) SHC- Sensible Capacity (BtuH)

Capacity data is based on the following conditions:

Cooling Nominal Test Conditions Heating Normal Test Conditions

Indoor: 80°F DB/67°F WB Indoor: 70°F DB/60°F WB

Outdoor: 95°F DB/75°F WB Outdoor: 47°F DB/43°F W

31

ELECTRICAL WIRING

The main power is supplied to the outdoor unit. System must be on a single dedicated circuit. Use appropriate wire size and circuit breaker (or fuse) size for proper system overcurrent protection. Follow all local building codes and NEC (National Electrical Code) regulations.

Interconnecting Cable Wiring Diagram

The indoor unit is powered by the outdoor unit. The interconnecting cable between the outdoor and indoor unit must be a 14/4 AWG stranded copper conductors THHN 600V unshielded wire. The interconnecting cable should not be buried underground and must be recognized by UL or ETL and CSA certified.

Note: Use shield cable if installation is in close proximity of RF and EMI transmitting devices.

32

Local codes may require a disconnect switch within sight of the indoor unit. For these installations, use a DFS Disconnect Switch Accessory Kit (Part No: DFS-SWITCH-A) to break wires going to the N(1), 2, 3 terminals on the indoor unit, as shown in the wiring diagram below:

Interconnecting Cable with Disconnect Switch Wiring Diagram

CONDENSATE REMAOVAL

Install condensate drain to safely and effectiv el y route condensate water to a safe location. Use a flexible condensate drain hose to fit over the factory 5/8-inch (16mm) drainage port. The high wall indoor units have an internal condensate trap. Adding an ext ernal trap is not required.

All condensate drains must meet local codes and reg ulations. If adequate gravity drainage cannot be provided, a field-installed condensate pump m ust be used. Refer to manufacturer’s installation instructions, specifications and operating details supplied with condensate pump.

Typical Condensate Pump Wiring Diagram

33

TETHER WIRED CONTROLLER (Optional)

Part# MC207059 - XK-41 for Neo Mini-Split Heat Pump Systems.

FEATURES AND BENEFITS

ATTRACTIVE APPEARANCE – The XK series features a sleek, unobtrusive design that fits seamlessly into any décor.

EASY TO INSTALL – The XK series Wired Tether Control lers have been designed for fast and easy installation to save you time and money. Each XK wired controller comes with keyed connectors and 26 feet of cable. Its flexible design allows it to be mounted either flush to the wall or using an electrical box.

COMMAND CENTER - Enjoy the convenience of a fully functional command center with a large LCD display to set up and operate your duct free system. The XK series allows you fast and easy access t o a large number of system features and functions:

Note: Some indoor units may not support speci fic system features or functions. Always refer to the indoor unit Owner’s Manual.

ON/OFF - The XK series allows you to start and stop your system. The system will always start up in the last operating mode with the last room setpoint.

OPERATING MODE - The system allows users to effortlessly select an operating mode (Cooling, Heating, Dry, Fan Only or Auto mode) with a single key stroke.

FAN SPEED -The system fan speed (High, Medium, Low or Auto) can be adjusted for peak room comfort and quietness.

ROOM SETPOINT – The XK series makes dialing in the correct room setpoint temperature a breeze. Most indoor units allow a room setpoint from 61° F to 86° F (16° ~ 30° C).

TIMER MODE - When needed, the XK series allows you the abil ity to program a time period (one-half to 24 hours) to which your system will automatically turn ON or OFF.

34

FEATURES AND BENEFITS (CONT.)

TYPE

PART NUMBER

A B C

1.375 (35)

SLEEP MODE – The XK series will automatically adjust room temperature during your sleep time. This slight change in temperature will not affect your comfort level due to the natural effects that sleeping has on the body, but it will save on energy consumption and will lower electric bills.

TURBO MODE– Whether you need to heat up or cool down a room quickly, Turbo Mode will force your system to run at higher speeds to reach the desired room temperature faster.

X-FAN MODE - The X-Fan function can be activated from the XK series to remove moisture buildup when the system is turned OFF. This helps prevent mold and mildew growth on your indoor coil and fan.

PRIVACY LOCK - The XK series has a Priv acy Lock that can be set to prevent unauthorized access to the unit controls and prevents tampering with system settings.

POWER FAILURE RECOVERY - Power interruptions are no problem for the XK series wired controller. All user selections and syst em parameters are stored in non-volatile memory. When power is returned, the system will automatically return to the last operating mode.

SWING LOUVER CONTROL - The XK series provides control over the motorized discharge air louver to optimize air distribution throughout the room.

FAHRENHEIT OR CELSIUS DISPLAY– Whether you are more comfortable reading temperatures in Fahrenheit or Celsius, the XK series can quickly be set up to display eith er one.

DIAGNOSTIC CENTER - The system has an on -board computer that continuously scans for unacceptable operating conditions or malfunctions. If such conditions occur, the system takes corrective action or stops. The fault or status codes will be shown on XK-series wired tether controller display to facilitate easy troubleshooting and repair.

DIMENSIONAL SPECIFICATIONS

Dimensions

XK-41 MC207059 3.625 (92) 3.625 (92)

35

INSTALLATION

(Indoor Unit Type is for

The following is a brief XK-19 and XK-41 Wired Tether Controller installation overview. See Wired Controller Installation Manual for more detailed instructions on installation, start-up, and setup.

CONNECTING INDOOR UNIT- Select a proper location on the wall for mounting the Tether Controller. Install switch box, if required by code. Locate the 26-ft communication cable that came with the Tether Controller. Run communication cable (as desired) between indoor unit and selected wall mounting location.. Locate the Tether Controller connector in the control box area of the indoor unit. Carefully connect communication cable to indoor unit.

WIRED CONTROLLER INSTALLTION – Pull communication cable through switch box (if one is used) and Wired Tether Controller backplate. Securely fasten backplate to the switch box or wall.

Reference Only)

C

arefully connect communication cable t o rear of Wired Tether Controller panel. Push extra cable into wall and secure controller panel to backplate mounted on the wall.

NOTE: DO NOT CUT AN SPICE COMMUNICATION CABLE.

Follow the start-up setup instructions supplied with the Wired Tether Controller.

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LIMITED WARRANTY STATEMENT

Effective on new GREE Duct-free purchases on or after March 1, 2013Duct-free Heat Pump Mini-Split Systems:

NEO09HP115V1A NEO12HP115V1A NEO09HP230V1A NEO12HP230V1A NEO18HP230V1A NEO24HP230V1A NEO30HP230V1A NEO36HP230V1A

GREE distributor (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as follows. All warranty periods begin on the date of original installation. If the date cannot be verified, the warranty period begins one hundred twenty (120) days from date of manufacture. If a part fails due to defect during the applicable warranty period Company will provide a new or remanufactured part, at Company’s option, to replace the failed defective part at no charge for the part. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below.

• A warranty period of Seven (7) years on compressor to the original registered end-user.

• A warranty period of Five (5) years on all parts to the original registered end user .

• A warranty period of One (1) year on the remote control provided with the original unit.

• Limited warranty applies only to systems that are properly installed by a state certified or licensed

HVAC contractor, under applicable local and state law in accordance with all applicable building codes and permits; GREE installation and operation instructions and good trade practices.

• Warranty applies only to products remaining in their original installation location.

• Defective parts must be returned to the distributor through a registered servicing dealer for credit.

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LIMITATIONS OF WARRANTIES: ALL IMPLIED WARRANTIES AND/ OR C ON DITIONS

(INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANT AB ILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE) ARE L IM IT ED TO THE DURATION OF THIS LIMITED WARRANTY, SOME STATES OR PROVINCES DO NOT AL LOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE MAY NOT APPLY TO YOU. THE EXPRESS WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DIS TR IB UTOR, DEALER, OR OTHER PERSON , WH ATSOEVER.

THIS WARRANTY DOES NOT COVER

:

1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing

or handling of either defective parts, or replacement parts, or new units.

2. Product cleaning required prior to warranty service and repair.

3. Normal maintenance as outlined in the installation and servicing instructions or Owner’s Manual,

including filter cleaning and/or replacement and lubrication.

4. Failure, damage or repairs due to faulty installation, misapplication, abuse, improper servicing,

unauthorized alteration or improper operation.

5. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to

the inadequacy or interruption of electrical ser vice.

6. Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments (rust,

etc.) or other conditions beyond the control of the Company.

7. Failure or damage of coils or piping due to corrosion on installations within one (1) miles of sea

coast or corrosive body.

8. Parts not supplied or designated by Company, or damages resulting from their use.

9. Products installed outside continental USA and Canada.

10. Electricity o r fuel costs, or increases in electricity or fuel costs from any reason whatsoever,

including additional or unusual use of supplemental electric heat.

11. Any cost to replace, ref i ll or dispose of refrigerant, including the cost of refrigerant.

12. Shipping damage or damage as a result of transporting the unit.

13. Accessories such as condensate pumps, line sets and so forth are not covered.

14. Any special, indirect or consequential property or commercial damage of any nature whatsoever.

Some states or provinces do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply to you.

FOR WARRANTY SERVICE OR REPAIR:

Contact your installing contractor. You may find the installer’s name on the equipment or in your Owner’s packet.

Complete product registration below and send back by e-mail at service@twclimate.com

This warranty gives you specific legal righ t s, and you may also have other rights which vary from state to state or province to province.

WSO021513-DLSWARR-HP – Rev. 3-8-13

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Specifications in this booklet are subject to change without notice. Manufacturer reserves the right to discontinue or modify specifications or designs without notice or without incurring obligations. All rights reserved.

Cat No. NEO-2TPG

Version: V2.2

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