Refer to individual listings within each of the above sections, for specific page references for:
Product Nomenclature, Features and Benefits, Product Performance Data, Dimensional Specifications,
Clearance Specifications, Electrical Wiring, Condensate Removal, Indoor Unit Combinations.
PRODUCT OVERVIEW
SUPERIOR DESIGNS PROVIDE EASY SOLUTIONS TO COMPLEX PROBLEMS
GREE Ductless Multi Zone systems provide quiet comfort and energy ecient heating and cooling in up to
five dierent rooms – without ductwork. For most residential and light commercial applications, this is the ideal
solution to balance comfort, eciency and ease of installation. This Inverter-driven system oers Seasonal
Energy Eciency Ratings (SEER) up to 16. With individual room control and variable speed compressor
operation, comfort is boosted throughout your home or oce, while utility bills are held in check.
Gree’s exclusive G-10 Inverter technology powers the twin rotary compressor inside the Multi Zone
outdoor compressor section. The G-10 Inverter constantly adjusts the compressor speed to maintain
a comfortable room temperature. This saves energy, reduces outdoor noise and maintains a steady
room temperature by eliminating the harsh starts and stops of conventional systems.
When laying out a new project, you’ll appreciate the flexibility of Gree’s Multi Zone Systems. A single outdoor unit
can simultaneously power up to five indoor units while eliminating expensive ductwork. Without those ducts, your
installation is simpler, faster and more cost-eective. And the flexibility doesn’t stop there, as you can also mix
and match your choice of Wall Mount, Ceiling Cassette, Concealed Duct, Universal Floor/Ceiling and Mini Floor
Console indoor units to create a unique heating and cooling system to perfectly fit any project.
No pipe sweating
No sweating is needed for the pipe connection
between the indoor and outdoor units. All
piping connections are flared to simplify and
ease the piping installation.
Simple Wiring
No special or hard-to-find communication
wire is needed between the indoor and
outdoor units. The system uses common
14-4 AWG stranded copper THHN 600V
wire. The system’s communication is ready
as soon as the electrical wiring between the
indoor and outdoor units is complete.
High Lift Design
Gree’s High Lift design allows for extended
piping length, up to 262 feet total, as well as
50 feet of vertical lift from the condensing
units. This allows for greater flexibility in the
layout of the system.
Outdoor Unit
Power
Supply
1st Branching
Section
Indoor Unit
Transmission System
From Outdoor Unit to
the Indoor Unit:
82ft
82ft
Between Indoor Units:
Height Dierence
50ft
and Outdoor Unit:
50ft
Between Indoor Unit
Height Dierence
Allows up to 262 feet of pipe length
Energy Saving
Multi Zone systems allow each room to be individually controlled. Only those rooms requiring air
conditioning (or heating) are cooled (or heated), and all of it is accomplished without ductwork.
In addition, Gree’s G-10 inverter technology reduces energy waste, maximizes eciency and
achieves up to 16 SEER.
2
PRODUCT OVERVIEW
Self-Diagnostics System
Each indoor and outdoor unit continuously runs
a series of multi-point diagnostic tests on the
system, to automatically scan for unacceptable
operating conditions or malfunctions. If such
conditions occur, the system takes corrective
action or stops. The fault code will be shown
on the indoor, outdoor and wired controller displays.
Problems and system status are displayed with
comprehensive diagnostic codes to simplify system
troubleshooting and shorten repair times.
Flexible Design
Gree’s Multi Zone systems have many advantages
for both the property owner and the installer.
Up to five indoor units, powered by a single
outdoor unit, results in flexible zoning solutions
for almost any application. Various styles of
indoor units may be mixed and matched in any
combination to create a unique, multiple zone
heating and cooling system. Choose from Wall
Mount, Ceiling Cassette, Slim Duct, Universal
Floor/Ceiling and Mini Floor Console indoor units.
All are lightweight and compact enough to be
installed on the wall or in any ceiling space.
Diagnostic
Code
E1
E2
E3
E4
E5
E6
E7
E9
F4
Malfunction
Compressor High Pressure Protection
Indoor Coil Anti-Freeze Protection
Low Pressure Protection
High Discharge Temperature Protection
Compressor High Temperature Protection
Indoor/Outdoor Communication Failure
Heating & Cooling Modes Conflict
Condensate Water Too High
Outdoor Coil Sensor Failure
One outdoor unit
can power up to
5 indoor units.
Intelligent Control
Gree’s Multi Zone components use state-of-the
art intelligent controls to generate the ultimate
in room comfort. G-10 Inverter technology
delivers the exact level of required capacity (from
10% to 100%) to maintain room temperature and
humidity in the comfort range. The optimized PID
controls maintain the room temperature within
less than ±1.0°F of the room setpoint temperature.
The result is a virtually constant room temperature
without the typical fluctuations that occur with a
conventional fixed speed ON/OFF system.
Ductless Saves Money
Realize energy savings by eliminating heat loss
from inecient and leaky ductwork. The average
ducted air distribution system could reduce
overall system eciency by up to 30 percent.
Eliminating ductwork allows you to downsize
equipment while upsizing performance.
Cooling
Gree Inverter Control System
Conventional Fixed Speed System
Each +Multi heat pump is powered by Gree’s energy ecient G-10 Inverter and a variable speed compressor. These units can
heat and cool up to five zones without distribution boxes, and all oer the G-10 advantages of energy savings, noise reduction
and room temperature consistency. Each outdoor coil also features a corrosion-resistant Gold Fin coating to withstand corrosive
environments and to further promote energy eciency.
FEATURES AND BENEFITS
High Eciency G-10 Inverter
The G-10 Inverter uses a broad range of variable frequencies to drive the compressor, marking the
highest level of inverter control technology available today. Unlike conventional technology that
generally regulates room temperature by running at maximum capacity and then shutting o
completely, G-10 Inverter technology eliminates these harsh starts/stops. This cutting edge functionality
results in quicker arrival at desired temperatures and superior maintenance of consistent comfort
levels. Higher eciency and significant energy savings? Yes, it yields those too.
Heat Pump Advantage
Multi Zone heat pumps, powered by the G-10 Inverter, provide the same heating capacity as electric
heat, while using as little as 1/3 the electricity.
Intelligent Defrost
The Intelligent Defrost function increases room comfort and saves energy by eliminating unnecessary
defrost cycles. In heating mode, the control system monitors the outdoor coil for frost buildup,
and the system switches to defrost mode only when frost buildup is actually detected. This avoids
unnecessary and wasteful defrosts.
Time Guard
Among the system’s many safeties is a Time Guard function to prevent rapid cycling of the compressor.
A protective three-minute time delay restricts compressor restarts after shuto.
Gold Fin Condenser
The system’s corrosion-resistant Gold Fin condenser coating (1500hr salt spray rating) is made with
a gold-colored anti-corrosion epoxy. This technology maintains excellent heat transfer properties
while extending coil life against damage from salt air and salt water in seacoast installations.
6
FEATURES AND BENEFITS
Low Voltage Start Up
Having stable electrical power is not always an option. The Gree Multi Zone units will operate from
170v to 265v which is suitable for unstable power supply areas.
Self-Diagnosis
With an on-board computer using real-time diagnostics, the Gree Multi Zone system helps to
prolong its own life. The automatic diagnosis feature continuously scans for unacceptable operating
conditions or malfunctions. If such conditions occur, the system takes corrective action or stops.
Fault codes are shown on the unit display to facilitate easy troubleshooting and repair.
Agency Listings
All systems are listed with AHRI (Air conditioning, Heating, and Refrigeration Institute) and are
ETL Certified per standards.
7/5 Year Limited Warranty
Enjoy one of the most comprehensive warranties in the industry. Seven (7) years
on compressor and Five (5) years on all parts.
Ratings are based on: Cooling Standard: 80°F (26.7°C) db, 67°F (19.4°C) wb air entering indoor unit and 95°F (35°C) db air entering
outdoor unit. Heating Standard: 70°F (21.1°C) db air entering indoor unit and 47°F (8.3°C) db, 43°F (6.1°C) wb air entering outdoor unit.
2. Ratings are based on 25 ft. (7.62 m) of interconnecting refrigerant lines.
3. All system ratings are based on fan coil units operating at high fan speed. Consult Physical Data tables for air flows at selected fan speeds.
Legend:
EER - Energy Eciency Ratio
HSPF - Heating Seasonal Performance Ratio
SEER - Seasonal Energy Eciency Ratio
30
,400
(7,500-36,000) 5 °F 80 °F
NUMBER OF PORTS
MODEL NUMBER BRAND
MULTI18HP230V1AO EXV 2
MULTI24HP230V1AO EXV 3
MULTI30HP230V1AO EXV 4
MULTI36HP230V1AO EXV 4
FOR INDOOR UNITS
MULTI42HP230V1AO EXV 5
9
+Multi Outdoor Units
AIR FLOW DATA
Outdoor Unit
MODEL NUMBER
MULTI18HP230V1A 1,530
MULTI24HP230V1A 1,530
MULTI30HP230V1A 1,530
MULTI36HP230V1A 2,177
MULTI42HP230V1A 3,237
SOUND DATA
Outdoor Unit
MODEL NUMBER SOUND POWER SOUND PRESSURE
MULTI18HP230V1A 66 dBA 56 dBA
MULTI24HP230V1A 66 dBA 56 dBA
MULTI30HP230V1A 66 dBA 56 dBA
MULTI36HP230V1A 69 dBA 59 dBA
AIR FLOW (CFM)
MULTI42HP230V1A 68 dBA 58 dBA
Note:
1. Sound pressure ratings are estimated sound pressure measurements, 3 feet from unit.
2. Sound power ratings are per AHRI 270 and AHRI 350.
PRODUCT WEIGHT
MODEL NUMBER
MULTI18HP230V1A 95 lbs. 106 lbs.
MULTI24HP230V1A 135 lbs. 146 lbs.
MULTI30HP230V1A 153 lbs. 165 lbs.
MULTI36HP230V1A 161 lbs. 172 lbs
MULTI42HP230V1A 225 lbs. 247 lbs.
PRODUCT WEIGHT
NET OPERATING GROSS SHIPPING
10
REFRIGERATION SPECIFICATIONS & DATA
Refrigerant Charge
MODEL NUMBER
MULTI18HP230V1A R-410A 48 oz. 33 ft. 0.2 oz./ft.
MULTI24HP230V1A R-410A 78 oz. 98 ft. 0.2 oz./ft.
MULTI30HP230V1A R-410A 78 oz. 131 ft. 0.2 oz./ft.
MULTI36HP230V1A R-410A 102 oz. 131 ft. 0.2 oz./ft.
MULTI42HP230V1A R-410A 169 oz. 164 ft. 0.2 oz./ft.
TYPE
REFRIGERANT
FACTORY
SYSTEM
CHARGE
MAX TOTAL PIPE
LENGTH W/O ADDING
REFRIGERANT
ADDITIONAL
CHARGE
LEVEL
PIPING LENGTH REQUIREMENTS
L = L1
L2
+++
L
S
L
=L1 + L2 + ......L
TOTAL
n
...Ln
Refrigerant Piping Lengths
IN PIPE LENGTH
M
MODEL NUMBER
PER INDOOR
UNIT (Ln)
MULTI18HP230V1A 10 ft. 33 ft. 66 ft.
MULTI24HP230V1A 10 ft. 66 ft. 230 ft.
MULTI30HP230V1A 10 ft. 66 ft. 230 ft.
MULTI36HP230V1A 10 ft. 82 ft. 230 ft.
MULTI42HP230V1A 10 ft. 82 ft. 262 ft.
MAX PIPE
LENGTH PER
INDOOR UNIT (L
)
n
MAX TOTAL PIPE
LENGTH PER
INDOOR UNIT (L
TOTAL
)
11
+Multi Outdoor Units
PIPING HEIGHT REQUIREMENTS
H2
H1
L1
L2
L3
Refrigerant Piping Height
MAX ELEVATION
MODEL NUMBER
MULTI18HP230V1A 33 ft. 16 ft.
MULTI24HP230V1A 66 ft. 25 ft.
MULTI30HP230V1A 66 ft. 25 ft.
MULTI36HP230V1A 82 ft. 25 ft.
MULTI42HP230V1A 82 ft. 25 ft.
BETWEEN OUTDOOR &
INDOOR UNITS (H1)
MAX ELEVATION
BETWEEN
INDOOR UNITS (H1)
...Ln
12
ELECTRICAL DATA
Outdoor Unit
RATED POWER
MODEL NUMBER
SUPPLY
(volt-phase-hz)
MULTI18HP230V1A 208/230v-1ph-60hz 187-253 1.7 1.6
MULTI24HP230V1A 208/230v-1ph-60hz 187-253 3.1 2.8
MULTI30HP230V1A 208/230v-1ph-60hz 187-253 3.5 2.9
MULTI36HP230V1A 208/230v-1ph-60hz 187-253 4.3 3.6
MULTI42HP230V1A 208/230v-1ph-60hz 187-253 4.4 4.6
VOLTAGE
RANGE
(volts)
RATED INPUT POWER
(KW)
COOLING HEATING
Outdoor Unit
MODEL NUMBER
MULTI18HP230V1A7.6 7.513 20
MULTI24HP230V1A13.5 12.42030
MULTI30HP230V1A 15.3 12.62645
COOLINGHEATING
RATED INPUT CURRENT (amps)
MIN CIRCUIT
AMP (MCA)
MAX FUSE
SIZE (amps)
MULTI36HP230V1A19.2 15.82845
MULTI42HP230V1A19.5 20.52950
Outdoor Unit
MODEL NUMBER
MULTI18HP230V1A9.6270.5 1/1260
MULTI24HP230V1A14.7450.6 1/1260
MULTI30HP230V1A19.6450.6 1/1260
MULTI36HP230V1A 21.0450.7 1/8120
MULTI42HP230V1A 21.5671.11/6140
Legend: RLA – Rated Load Amps HP – Horse Power
RLA (amps) LRA (amps)
RLA (amps) HP INPUT POWER
COMPRESSOR
OUTDOOR FAN
(watts)
13
+Multi Outdoor Units
DIMENSIONAL SPECIFICATIONS
Model No: MULTI18HP230V1A 18,000 BtuH
Suction/Gas Line Port Size
Port A 3/8-in OD Flared
Port B 3/8-in OD Flared
Liquid Line Port Size
Port A 1/4-in OD Flared
Port B 1/4-in OD Flared
Model No: MULTI24HP230V1A 24,000 BtuH
Suction/Gas Line Port Size
Port A 3/8-in OD Flared
Port B 3/8-in OD Flared
Port C 3/8-in OD Flared
Liquid Line Port Size
Port A 1/4-in OD Flared
Port B 1/4-in OD Flared
Port C 1/4-in OD Flared
14
DIMENSIONAL SPECIFICATIONS
Model No: MULTI30HP230V1A 30,000 BtuH
Suction/Gas Line Port Size
Port A 3/8-in OD Flared
Port B 3/8-in OD Flared
Port C 3/8-in OD Flared
Port D 3/8-in OD Flared
Liquid Line Port Size
Port A 1/4-in OD Flared
Port B 1/4-in OD Flared
Port C 1/4-in OD Flared
Port D 1/4-in OD Flared
Model No: MULTI36HP230V1A 36,000 BtuH
Suction/Gas Line Port Size
Port A 3/8-in OD Flared
Port B 3/8-in OD Flared
Port C 1/2-in OD Flared
Port D 5/8-in OD Flared
Liquid Line Port Size
Port A 1/4-in OD Flared
Port B 1/4-in OD Flared
Port C 1/4-in OD Flared
Port D
3/8-in OD Flared
15
+Multi Outdoor Units
DIMENSIONAL SPECIFICATIONS
Model No: MULTI42HP230V1A 42,000 BtuH
Suction/Gas Line Port Size
Port A 3/8-in OD Flared
Port B 3/8-in OD Flared
Port C 1/2-in OD Flared
Port D 1/2-in OD Flared
Port E 5/8-in OD Flared
Liquid Line Port Size
Port A 1/4-in OD Flared
Port B 1/4-in OD Flared
Port C 1/4-in OD Flared
Port D 1/4-in OD Flared
Port E
3/8-in OD Flared
16
MINIMUM OUTDOOR CLEARANCE SPECIFICATIONS
The unit installation must meet or exceed the following minimum clearances for proper operation.
A
BD
C
Air Outlet
Outdoor Unit Minimum Distance
A 20 in
B 24 in
C 78 in
D 12 in
E 20 in
Air Inlet
E
17
+Multi Outdoor Units
ELECTRICAL WIRING
The main power is supplied to the outdoor unit. System must be on a single dedicated circuit. Use appropriate
wire size and circuit breaker (or fuse) size for proper system overcurrent protection. Follow all local building
codes and NEC (National Electrical Code) regulations.
Interconnecting Cable Wiring Diagram
The indoor units are powered by the outdoor unit. The interconnecting cable between the outdoor and indoor
units must be a 14/4 AWG stranded copper conductors THHN 600V unshielded wire. The interconnecting cable
should not be buried underground and must be recognized by UL or ETL and CSA certified.
Note: Use shield cable if installation is in close proximity of RF and EMI transmitting devices.
18
ELECTRICAL WIRING
Local codes may require a disconnect switch within sight of the indoor unit. For these installations, use
a DFS Disconnect Switch Accessory Kit (Part No: DFS-SWITCH-A) to break wires going to the N(1), 2, 3,
terminals on the indoor unit, as shown in the wiring diagram below:
Interconnecting Cable with Disconnect Switch Wiring Diagram
CONDENSATE REMOVAL
Install condensate drain to bottom of outdoor unit to safely and eectively route condensate water to a
safe location. Use a flexible condensate drain hose to fit over the factory 5/8-inch (16mm) drainage port.
The high wall indoor units have an internal condensate trap. Adding an external trap is not required.
All condensate drains must meet local codes and regulations. If adequate gravity drainage cannot be
provided, a field-installed condensate pump must be used. Refer to manufacturer’s installation instructions,
specifications and operating details supplied with condensate pump.
19
+Multi Outdoor Units
INDOOR UNIT COMBINATIONS
SELECTION CRITERIA
When selecting a variable speed system, match the system capacity to the calculated load of the building.
Since a variable speed system can accommodate a wide range of loads, it is important to understand the
percentage of time that the system will be required to run at both maximum and minimum load points.
Generally there will be more load diversification in residential applications (shifting from low load to high
load). Commercial applications tend to be more steady during normal daytime hours, and go to low load
levels after hours. The tables below are guidelines for selecting the proper size.
Model No: MULTI18HP230V1A 18,000 BtuH
Cooling Capacity (BtuH)
INDOOR UNITS
COMBINATIONS
9K 9,000 5,118~11,940 9,000
12K 12,000 6,824~15,000 12,000
9K+9K 18,000 7,000~21,000 9,000 9,000
9K+12K 21,000 7,100~22,000 9,000 12,000
12K+12K 24,000 7,200~22,000 12,000 12,000
RATED SYSTEM
CAPACITY
(BtuH)
CAPACITY RATING
(MIN – MAX)
(BtuH)
INDOOR
UNIT A
(BtuH)
INDOOR
UNIT B
(BtuH)
Heating Capacity (BtuH)
INDOOR UNITS
COMBINATIONS
9K 9,500 5,460~15,360 9,500
12K 13,000 6,150~16,400 13,000
9K+9K 19,000 8,530~22,600 9,500 9,500
9K+12K 22,500 8,530~22,600 9,500 13,000
RATED SYSTEM
CAPACITY
(BtuH)
CAPACITY RATING
(MIN – MAX)
(BtuH)
INDOOR
UNIT A
(BtuH)
INDOOR
UNIT B
(BtuH)
12K+12K 26,000 8,530~22,600 13,000 13,000
Note: It is critical to size the outdoor unit for the entire building load and each indoor unit for its individual zone load.
Capacity data is based on the following conditions:
Cooling Nominal Test Conditions Heating Normal Test Conditions
Indoor: 80°F DB/67°F WB Indoor: 70°F DB/60°F WB
Outdoor: 95°F DB/75°F WB Outdoor: 47°F DB/43°F W
When it comes to fighting the heat, you need the NEO +Multi Wall Mount at your side. Don’t be
fooled by its compact design. Our +Multi Wall Mount is energy ecient, yet powerful for year round
comfort. Gree’s whisper quiet fan technology silences distracting noise. Its attractive compact design
mounts in a small wall space near the ceiling, and fits seamlessly into any decor. The fully featured
+Multi Wall Mount can be operated by an infrared remote controller or tether controller, allowing you
to easily manage a variety of useful features to further enhance room comfort.
FEATURES AND BENEFITS
Whisper Quiet
Gree systems are both energy ecient and quiet. Wall mounted units operate with sound levels
starting as low as 32 dB(A).
Subtle Appearance
Designed for a comfortable fit in virtually any living space. This slim compact cabinet sits
inconspicuously on the wall, and blends into most interior designs.
Multi-Speed Fan
The indoor fan can run at up to four dierent speeds (Low, Medium, High or Turbo) for either
COOLING or HEATING mode for maximum comfort and quiet operation.
Time Guard
Among the system’s many safeties is a Time Guard function to prevent rapid cycling of the compressor.
A protective five-minute time delay restricts compressor restarts after shuto.
Power Failure Mode
Power interruptions are no problem. User selections and system parameters are stored in non-volatile
memory. These parameters are retained during a power failure. When power is returned, the system
will automatically return to the last operating mode.
Controller
The unit comes with a factory supplied wired Tether Controller or Wireless Remote Controller.
Note: the controllers are mutually exclusive. They cannot be used at the same time.
IR Wireless Remote Controller
The Gree multi-functional infrared hand held wireless controller is sleek, ergonomically designed, easy to use and has a large backlit LCD display.
Tether Controller (Optional)
The Gree tether controller mounts to the wall up to 25 feet from the unit. It provides complete
control over operation mode, desired temperature, fan speed, airflow direction and more.
Mode Button
The units can be set to five dierent operating modes: HEAT, COOL, DRY, FAN ONLY and AUTO.
Note: AUTO MODE has fixed setpoints of 68° F heating and 78° F cooling, which are not changeable.
The system will automatically select heating or cooling to maintain room temperature within this band.
36
FEATURES AND BENEFITS
Intelligent Pre-Heating
The Multi Zone system guards against the annoying COLD BLOW in heating mode, and constantly
monitors the discharge air temperature. It will delay the indoor fan until the indoor coil has warmed
up to prevent blowing uncomfortable cool air into the room.
Timer Mode
The unit can be programmed to turn ON or OFF after a specific amount time. The time period is
adjustable between one half and 24 hours.
I Feel Mode
The unit will sense room temperature at the remote controller instead of at the indoor unit. It then adjusts
airflow and temperature accordingly for the ultimate in personal comfort control and energy savings.
Swing Louver
The unit has adjustable swing louvers which can be controlled from the wired tether or wireless
controllers. Vertical swing louver allows five dierent vertical (up & down) air discharge directions
including Continuous Sweep. Maximize comfort by adjusting the direction of airflow in the room by
moving the louvers up or down.
Privacy Lock Mode
Both wired tether and wireless controllers have a Privacy Lock to avert unauthorized access and stop
tampering with system settings.
Sleep Mode
The unit will automatically adjust room temperature during sleep time. This slight change in
temperature will not aect your comfort level due to the natural eects that sleeping has on the
body, but it will save on energy consumption and will lower electric bills.
Fahrenheit °F / Celsius °C
The wired tether and wireless controllers can be set to display in either °F or °C.
Polymeric Air Filters
Two-piece removable polymeric air filters easily slide in and out from the front of the indoor unit and
are interchangeable. The front panel does not need to be removed to access or change the filters.
The filters are washable and permanent.
Self-Diagnosis
With an on-board computer using real-time diagnostics, the Gree Multi Zone system helps to
prolong its own life. The automatic diagnosis feature continuously scans for unacceptable operating
conditions or malfunctions. If such conditions occur, the system takes corrective action or stops.
Fault codes are shown on the unit display to facilitate easy troubleshooting and repair.
Agency Listings
All systems are listed with AHRI (Air conditioning, Heating, and Refrigeration Institute) and are
ETL Certified per UL Standards.
7/5 Year Limited Warranty
Enjoy one of the most comprehensive warranties in the industry. Seven (7) years on compressor
and Five (5) years on all parts.
37
+Multi Wall Mount Units
NOMENCLATURE
NEO121 AH
Series Designation
NEO - Neo Indoor High Wall
MULTI - Multiple Port Outdoor Unit
DUCT - Slim Duct Indoor Unit
CAS - Ceiling Cassette
FLR - Floor/Ceiling Unit
CONS - Mini Console
Cooling Capacity
9- 9,000 BtuH
12 - 12,000 BtuH
18 - 18,000 BtuH
Model Type
AC - Cooling Only
HP - Heat Pump
HC - Heat/Cool
HP230V
Product Type
S - System
O - Outdoor Units
H - Indoor High Wall
D - Indoor Duct
C - Indoor Cassette
F - Indoor Floor/Ceiling
Revision Level
Style/Color Designation
Electrical Rating
230V - 208/230V 60Hz 1PH
115V - 115V 60Hz 1PH
MINIMUM INDOOR CLEARANCE SPECIFICATIONS
The unit installation must meet or exceed the following minimum clearances for proper operation.
Gree’s +Multi Ceiling Cassette will inconspicuously provide quiet performance through innovative design. The +Multi Ceiling Cassette
is extremely suitable for any room, and can be easy installed in suspended ceilings with only a discreet decorative discharge grille
visible. Gree’s fan technology quietly and evenly distributes conditioned air throughout the room, and an internal condensate lift pump
reliably disposes condensate water to a safe location. The +Multi Ceiling Cassette is ideal for light commercial applications which
require comfort control in large, open spaces. Each +Multi Ceiling Cassette can be operated by an infrared remote control or wired
tether controller, allowing maximum flexibility for any application.
FEATURES AND BENEFITS
Whisper Quiet
Gree systems are both energy ecient and quiet. Wall mounted units operate with sound levels
starting as low as 35 dB(A).
Subtle Appearance
This flexible ceiling mount unit conveniently disappears above the surface of any room’s hard or
drop ceiling.
Convenient Size (12K and 18K only)
The Gree ceiling cassettes can be easily mounted in a hard ceiling (with an access panel for servicing
or in 2’x2’ drop ceiling. They provide great air distribution, quiet operating and a less obtrusive style.
Multi-Speed Fan
The indoor fan can run at up to three dierent speeds (Low, Medium, or High) for either COOLING
or HEATING mode for maximum comfort and quiet operation.
4-Way Discharge Air
The Gree ceiling cassette is designed to bring return air in through the center and quietly discharge
the air out along each of the four exterior sides.
Decorative Discharge Air Grille (sold separately)
The cassette Decorative Grille is made of strong resilient polymer. It’s designed to fit attractively in any interior
décor. The Decorative Grille is sold separately and is required to complete installation of the systems.
Built-In Condensate Lift Pump
The unit features a built-in drain pump that lifts condensation up to 11 inches above the drain pan to a
gravity condensate drain system. In most cases, the internal condensate lift mechanism will avoid the
need for an external condensate pump.
Condensate Sentry
The unit’s fail-safe mechanism recognizes when there is a high level in the condensate pan and shuts
o the system to prevent overflow problems.
44
FEATURES AND BENEFITS
Intelligent Pre-Heating
The Multi Zone system guards against the annoying COLD BLOW in heating mode. The system constantly
monitors the discharge air temperature. It will delay the indoor fan until the indoor coil has warmed
up to prevent blowing uncomfortable cool air into the room.
Controller
The unit comes with a factory supplied wired Tether Controller or Wireless Remote Controller.
Note: the controllers are mutually exclusive. They cannot be used at the same time.
IR Wireless Remote Controller
The Gree multi-functional infrared hand held wireless controller is sleek, ergonomically designed, easy to use and has a large backlit LCD display.
Tether Controller (Optional)
The Gree wired tether controller mounts to the wall up to 25 feet from the unit. It provides
complete control over operation mode, desired temperature, fan speed, airflow direction
and more.
Mode Button
The units can be set to five dierent operating modes: HEAT, COOL, DRY, FAN ONLY and AUTO.
Note: AUTO MODE has fixed setpoints of 68° F heating and 78° F cooling, which are not changeable.
The system will automatically select heating or cooling to maintain room temperature within this band.
Timer Mode
The unit can be programmed to turn ON or OFF after a specific amount time. The time period is
adjustable between one half and 24 hours.
I Feel Mode
The unit will sense room temperature at the remote controller instead of at the indoor unit. It then adjusts
airflow and temperature accordingly for the ultimate in personal comfort control and energy savings.
Swing Louver
The unit has adjustable swing louvers which can be controlled from the wired tether or wireless
controllers. Vertical swing louver allows five dierent air discharge directions including Continuous
Sweep. Maximize comfort by adjusting the direction of airflow in the room by moving the louvers
up or down.
Privacy Lock Mode
Both wired tether and wireless controllers have a Privacy Lock to avert unauthorized access and stop
tampering with system settings.
Sleep Mode
The unit will automatically adjust room temperature during sleep time. This slight change in
temperature will not aect your comfort level due to the natural eects that sleeping has on the
body, but it will save on energy consumption and will lower electric bills.
Fahrenheit °F / Celsius °C
The wired tether and wireless controllers can be set to display in either °F or °C.
45
+Multi Ceiling Cassettes
FEATURES AND BENEFITS
Power Failure Mode
Power interruptions are no problem. User selections and system parameters are stored in non-volatile
memory. These parameters are retained during a power failure. When power is returned, the system
will automatically return to the last operating mode.
Polymeric Air Filter
One piece removable polymeric air filter easily slides in and out from the ceiling cassette. The filter
is washable and permanent.
Self-Diagnosis
With an on-board computer using real-time diagnostics, the Gree Multi Zone system helps to prolong
its own life. The automatic diagnosis feature continuously scans for unacceptable operating conditions
or malfunctions. If such conditions occur, the system takes corrective action or stops. Fault codes are
shown on the unit display to facilitate easy troubleshooting and repair.
Fresh Air Intake (24K model only)
The 24K size ceiling cassette has a ventilation air knockout that allows a 4 inch flex duct connection and a
field supplied duct booster fan. The maximum fresh air allowed is 10% of unit high speed fan airflow rating.
Agency Listings
All systems are listed with AHRI (Air conditioning, Heating, and Refrigeration Institute) and are
ETL certified per UL Standards.
7/5 Year Limited Warranty
Enjoy one of the most comprehensive warranties in the industry. Seven (7) years on compressor
and Five (5) years on all parts.
NOMENCLATURE
Series Designation
CAS - Ceiling Cassette
MULTI - Multiple Port Outdoor Unit
DUCT - Slim Duct Indoor Unit
NEO - Neo Indoor High Wall
FLR - Floor/Ceiling Unit
Note: 1. Sound pressure ratings are estimated sound pressure measurements, 3 feet from unit.
2. Sound power ratings are per AHRI 270 and AHRI 350
SOUND
POWER
SOUND
PRESSURE
MEDIUM FAN
SOUND
POWER
PRESSURE
SOUND
HIGH FAN
SOUND
POWER
SOUND
PRESSURE
ELECTRICAL DATA
Ceiling Cassette
MODEL NUMBER
CAS12HP230V1AC 208/230v-1ph-60hz 187-253 0.2 11.0
CAS18HP230V1AC 208/230v-1ph-60hz 187-253 0.2 11.0
CAS24HP230V1AC 208/230v-1ph-60hz 187-253 0.4 50.0
RATED POWER SUPPLY
(volt-phase-hz)
VOLTAGE RANGE
(volts)
RLA (amps) POWER (watts)
INDOOR FAN
Legend: RLA – Rated Load Amps
PRODUCT WEIGHT
Ceiling Cassette
MODEL NUMBER
CAS12HP230V1AC 40 lbs. 51 lbs.
CAS18HP230V1AC 40 lbs. 51 lbs.
CAS24HP230V1AC 62 lbs. 77 lbs.
NET OPERATING
Decorative Grill
MODEL NUMBER
CAS12HP230V1AC 6 lbs. 8 lbs.
CAS18HP230V1AC 6 lbs. 8 lbs.
NET OPERATING
PRODUCT WEIGHT
GROSS SHIPPING
PRODUCT WEIGHT
GROSS SHIPPING
CAS24HP230V1AC 6.5 lbs. 10 lbs.
48
DIMENSIONAL SPECIFICATIONS
Model No: CAS12HP230V1AC 12,000 BtuH
Model No: CAS18HP230V1AC 18,000 BtuH
49
Suction/Gas Line Port Size
12,000 BtuH 3/8-in OD Flared
18,000 BtuH 1/2-in OD Flared
Liquid Line Port Size
12,000 BtuH 1/4-in OD Flared
18,000 BtuH 1/4-in OD Flared
Drain Line Connection
12,000 BtuH 1.2-in OD Flared
18,000 BtuH 1.2-in OD Flared
+Multi Ceiling Cassettes
DIMENSIONAL SPECIFICATIONS
Model No: CAS24HP230V1AC 24,000 BtuH
Suction/Gas Line Port Size
Port 1 5/8-in OD Flared
Liquid Line Port Size
Port 1 3/8-in OD Flared
Drain Connector
Drain Line 1.2-in OD
50
MINIMUM INDOOR CLEARANCE SPECIFICATIONS
The unit installation must meet or exceed the following minimum clearances for proper operation.
Ceiling
Installation stands for main body of the unit.
6.25-in
Above 0.75-in
Drainage hose
Refrigerant pipes
Air outlet vent
Pipe insulation
Air inlet grille
51
+Multi Ceiling Cassettes
INSTALLATION OF MOUNTING HANGERS
Depending on the type of ceiling, threaded hanger bolts (field supplied) are recommended for securing
Ceiling Cassette to the ceiling or support studs.
Proper mounting hardware is critical which includes upper nuts, lower flat washers (with insulation), top
flat washers (without insulation), top nuts and locking nuts (double) on the threaded hanger bolts as show
in diagram below.
Mounting
Bracket
Ceiling
FPO
Nut
Washer
Nut
Threaded
Hanger Bolt
Washer
Nut
52
CONDENSATE DRAIN DESIGNS
It’s recommended to build the condensate drain system with hard polyvinyl chloride (PVC) pipe and matching
connectors. Use pipe with either the same diameter or larger than the unit drainage port.
Gravity Drainage Systems with P-trap & Vent
Pitch the condensate drain pipes at a gradual 2.5%
pitch (Example: 1/4-in. drop over a 10-in. length)
without obstructions. Use pipe hanger/brackets to
support the condensate drain pipe from drooping.
Insulate all pipes to prevent sweating and water
damage.
Multiple Units with Common Drain
The following is the recommended condensate
drainage system for multiple units that share a
common drain line. Connecting multiple units to one
trap allows air to be pulled through one or more of
the units, bypassing the trap. An alternate method
is having individual drains and traps for each unit.
Ceiling
Hangers
Wall
Hanger
Wall
Ceiling
Wall
Vertical Lift Drainage System
If a gradual pitch from the drainage port is not
obtainable, the Ceiling Cassette contains an internal
condensate pump with limited head or lift. The
condensate drain pipe may have a vertical height of
11-in. (280 mm) maximum above the unit drainage
port within the first 12-in. (300 mm) as long as the
remaining condensate drain pipe gradually descends
from that point and aligns with drainage port.
Use an auxiliary condensate pump with float valve
for vertical height greater than 11-in. (280 mm) above
the unit drainage port. A float valve is recommended
to shut o the system if the auxiliary pump fails.
Compact and powerful, the Gree Multi+ Concealed Duct indoor units oer the ultimate in flexibility and discretion. These slim indoor
units are designed to be concealed above suspended ceilings or within open closet spaces to deliver conditioned air via ducting and
suitable ceiling or wall grilles. This arrangement provides immense flexibility, in terms of both the distribution of conditioned air and the type
of grille or diuser that best complements the room’s styling. Each unit comes with an easy-to-operate wall mounted wired tether controller.
FEATURES AND BENEFITS
Whisper Quiet
Not only are the Gree systems energy ecient but they are quiet too. Wall mounted units operate
with sound levels starting as low as 31 dB(A).
Convenient Size (12K and 18K only)
The Gree ceiling cassettes can be easily mounted in a hard ceiling (with an access panel for servicing)
or in 2’x2’ drop ceiling. They provide great air distribution, quiet operation and a less obtrusive style.
Multi Fan Speeds
The indoor fan can run at up to three dierent speeds (Low, Medium or High) for either COOLING or
HEATING mode for maximum comfort and quiet operation.
Built In Condensate Lift Pump
The unit features a built-in drain pump that lifts condensation up to 11 inches above the drain pan to a
gravity condensate drain system. In most cases, the internal condensate lift mechanism will avoid the
need for an external condensate pump.
Condensate Sentry
The unit’s fail-safe mechanism recognizes when there is a high level in the condensate pan and shuts
o the system to prevent overflow problems.
Intelligent Pre-Heating
The Multi Zone system guards against the annoying COLD BLOW in heating mode. The system constantly
monitors the discharge air temperature. It will delay the indoor fan until the indoor coil has warmed
up to prevent blowing uncomfortable cool air into the room.
Tether Controller
The Gree wired tether controller mounts to the wall up to 25 feet from the unit. It provides complete
control over your unit’s operation mode, desired temperature, fan speed, airflow direction and more.
56
FEATURES AND BENEFITS
Mode Button
The units can be set to five dierent operating modes: HEAT, COOL, DRY, FAN ONLY and AUTO.
Note: AUTO MODE has fixed setpoints of 68° F heating and 78° F cooling, which are not changeable.
The system will automatically select heating or cooling to maintain room temperature within this band.
Timer Mode
The unit can be programmed to turn ON or OFF after a specific amount of time. The time period is
adjustable between one half and 24 hours.
Sleep Mode
The unit will automatically adjust room temperature during your sleep time. This slight change in
temperature will not aect your comfort level due to the natural eects that sleeping has on the
body, but it will save on energy consumption and will lower electric bills.
Fahrenheit °F / Celsius °C
The wired tether controller can be set to display in either °F or °C.
Power Failure Mode
Power interruptions are no problem. User selections and system parameters are stored in non-volatile
memory. These parameters are retained during a power failure. When power is returned, the system
will automatically return to the last operating mode.
Self-Diagnosis
With an on-board computer using real-time diagnostics, the Gree Multi Zone system helps to prolong
its own life. The automatic diagnosis feature continuously scans for unacceptable operating conditions
or malfunctions. If such conditions occur, the system takes corrective action or stops. Fault codes are
shown on the unit display to facilitate easy troubleshooting and repair.
Privacy Lock Mode
The wired tether controller has a Privacy Lock. The Privacy Lock averts unauthorized access and stops
tampering with system settings.
Agency Listings
All systems are listed with AHRI (Air conditioning, Heating, and Refrigeration Institute) and are ETL
certified per UL Standards.
7/5 Year Limited Warranty
Enjoy one of the most comprehensive warranties in the industry. Seven (7) years on compressor
and Five (5) years on all parts.
57
+Multi Slim Concealed Ducts
NOMENCLATURE
Series Designation
DUCT - Slim Duct Indoor Unit
MULTI - Multiple Port Outdoor Unit
NEO - Neo Indoor High Wall
CAS - Ceiling Cassette
FLR - Floor/Ceiling Unit
Depending on the type of ceiling, threaded hanger bolts (field supplied) are recommended for securing the
Concealed Duct to the ceiling or support studs.
Proper mounting hardware is critical, which includes upper nuts, lower flat washers (with insulation), top flat
washers (without insulation), top nuts and locking nuts (double) on the threaded hanger bolts as show in
diagram below.
66
Nut
Washer
Nut
Threaded
Hanger Bolt
Washer
Nut
CONDENSATE DRAIN DESIGNS
It’s recommended to build the condensate drain system with hard polyvinyl chloride (PVC) pipe and matching
connectors. Use pipe with either the same diameter or larger than the unit drainage port.
Gravity Drainage Systems
with P-trap & Vent
Pitch the condensate drain pipes at a gradual
2.5% pitch (Example: 1/4-in. drop over a 10-in.
length) without obstructions. Use pipe hanger/
brackets to support the condensate drain pipe
from drooping. Insulate all pipes to prevent
sweating and water damage.
Multiple Units with Common Drain
Ceiling
Ceiling
Hangers
Wall
Hangers
Wall
Ceiling
The following is the recommended condensate
drainage system for multiple units that share a
common drain line. Connecting multiple units
to one trap allows air to be pulled through one
or more of the units, bypassing the trap. An
alternate method is having individual drains
and traps for each unit.
Vertical Lift Drainage System
If a gradual pitch from the drainage port is not
obtainable, the Concealed Duct contains an
internal condensate pump with limited head or
lift. The condensate drain pipe may have a
vertical height of 11-in. (280 mm) maximum
above the unit drainage port within the first
12-in. (300 mm) as long as the remaining
condensate drain pipe gradually descends
from that point and aligns with drainage port.
Use an auxiliary condensate pump with float
valve for vertical height greater than 11-in.
(280 mm) above the unit drainage port. A float
valve is recommended to shut o the system
if the auxiliary pump fails.
Installation of Mounting Hangers...................77
+Multi Universal Floor/Ceiling
Our Multi+ Universal Floor/Ceiling indoor units are designed to be suspended from a ceiling or mounted low on a wall. The slender and
lightweight design is perfect for restaurants or hallways where wall space is limited. Aesthetically pleasing to the eye, the Multi+ Universal
Floor/Ceiling units are a great fit beneath windows, in public or light commercial applications. Each unit can be operated by an infrared
remote controller or wired tether controller to allow maximum flexibility in any application.
FEATURES AND BENEFITS
Whisper Quiet
Not only are the Gree systems energy ecient but they are quiet too. Wall mounted units operate
with sound levels starting as low as 36 dB(A).
Modern Appearance
Designed to be a comfortable fit in virtually any living space. This slim compact cabinet sits
inconspicuously on the wall, and blends into most interior designs.
Unit Display
Gree wall mounted units have a large easy to read display and indicator lights giving instant feedback
on room setpoint, operating mode and much more. The display can also be turned o based on your
personal preference.
Multi Fan Speeds
The indoor fan can run at up to three dierent speeds (Low, Medium or High) for either COOLING or
HEATING mode for maximum comfort and quiet operation.
Time Guard
The Multi Zone system is equipped with many system safeties to provide safe, reliable operation and
comfort. The Time Guard function prevents rapid cycling of the compressor. The system has a protective
five-minute time delay to restart the compressor after it has turned o.
Power Failure Mode
Power interruptions are no problem. User selections and system parameters are stored in non-volatile
memory. These parameters are retained during a power failure. When power is returned, the system
will automatically return to the last operating mode.
Intelligent Pre-Heating
The Multi Zone system guards against the annoying COLD BLOW in heating mode. The system constantly
monitors the discharge air temperature. It will delay the indoor fan until the indoor coil has warmed
up to prevent blowing uncomfortable cool air into the room.
70
FEATURES AND BENEFITS
Controller
The unit comes with a factory supplied wired Tether Controller or Wireless Remote Controller.
Note: the controllers are mutually exclusive. They cannot be used at the same time.
IR Wireless Remote Controller
The Gree multi-functional infrared hand held wireless controller is sleek, ergonomically designed, easy to use and has a large backlit LCD display.
Tether Controller
The Gree tether controller mounts to the wall up to 25 feet from the unit. It provides complete
control over operation mode, desired temperature, fan speed, airflow direction and more.
Mode Button
The units can be set to five dierent operating modes: HEAT, COOL, DRY, FAN ONLY and AUTO.
Note: AUTO MODE has fixed setpoints of 68° F heating and 78° F cooling, which are not changeable.
The system will automatically select heating or cooling to maintain room temperature within this band.
Timer Mode
The unit can be programmed to turn ON or OFF after a specific amount time. The time period is
adjustable between one half and 24 hours.
Swing Louver
The unit has adjustable swing louvers which can be controlled from the wired tether or wireless
controllers. Vertical swing louver allows five dierent vertical (up & down) air discharge directions
including Continuous Sweep. Maximize comfort by adjusting the direction of airflow in the room by
moving the louvers up or down.
Privacy Lock Mode
Both wired tether and wireless controllers have a Privacy Lock to avert unauthorized access and stop
tampering with system settings.
Sleep Mode
The unit will automatically adjust room temperature during sleep time. This slight change in
temperature will not aect your comfort level due to the natural eects that sleeping has on the
body, but it will save on energy consumption and will lower electric bills.
Fahrenheit °F / Celsius °C
The wired tether and wireless controllers can be set to display in either °F or °C.
Easy To Clean Air Filter
A removable air filter easily slides in and out from the front of the indoor unit. The front panel does
not need to be removed to access or change the filter. The filter is washable and permanent.
71
+Multi Universal Floor/Ceiling
FEATURES AND BENEFITS
Self-Diagnosis
With an on-board computer using real-time diagnostics, the Gree Multi Zone system helps to
prolong its own life. The automatic diagnosis feature continuously scans for unacceptable operating
conditions or malfunctions. If such conditions occur, the system takes corrective action or stops.
Fault codes are shown on the unit display to facilitate easy troubleshooting and repair.
Agency Listings
All systems are listed with AHRI (Air conditioning, Heating, and Refrigeration Institute) and are ETL
certified per UL Standards.
7/5 Year Limited Warranty
Enjoy one of the most comprehensive warranties in the industry. Seven (7) years on compressor
and Five (5) years on all parts.
NOMENCLATURE
Series Designation
FLR - Floor/Ceiling Unit
MULTI - Multiple Port Outdoor Unit
DUCT - Slim Duct Indoor Unit
CAS - Ceiling Cassette
NEO - Neo Indoor High Wall
Note: Size refrigerant lines based on evaporator port sizes.
SUCTION/GAS LINE
PORT SIZE
3/8-in OD Flared
3/8-in OD Flared
1/2-in OD Flared
/8-in OD Flared
5
75
LIQUID LINE
PORT SIZE
3/8-in OD Flared 0.67in/17mm OD
DRAIN
CONNECTOR
+Multi Universal Floor/Ceiling
MINIMUM INDOOR CLEARANCE SPECIFICATIONS
The unit installation must meet or exceed the following minimum clearances for proper operation.
> 5ft
> 2ft
> 2ft
> 1ft
> 9-in
> 7.5ft
> 2ft
> 2ft
> 3ft
> 5ft
> 1ft
76
INSTALLATION OF MOUNTING HANGER
Depending on the type of ceiling, threaded hanger bolts (field supplied) are recommended for securing
Floor/Ceiling unit to the ceiling or support studs.
Proper mounting hardware is critical which includes upper nuts, lower flat washers (with insulation),
top flat washers (without insulation), top nuts and locking nuts (double) on the threaded hanger bolts
as shown in diagram below.
Gree’s +Multi Mini Console indoor units are aesthetically pleasing and the perfect size for any room. The space saving design provides
energy ecient solutions for dicult areas that may not have abundant space on the ceiling or walls. It can be mounted as low as six
inches above the floor and has front panel access to the filter for ease of cleaning. Each +Multi Mini Console unit can be operated by
an infrared remote controller.
FEATURES AND BENEFITS
Whisper Quiet
Gree systems are energy ecient and quiet. Wall mounted units operate with sound levels starting
as low as 25 dB(A).
Modern Appearance
Designed to be a comfortable fit in virtually any living space. This slim compact cabinet sits
inconspicuously on the wall, and blends into most interior designs.
Unit Display
Gree wall mounted units have a large, easy-to-read display and indicator lights giving instant feedback
on room setpoint, operating mode and much more. The display can also be turned o based on your
personal preference.
Multi-Speed Fan
The indoor fan can run at up to four dierent speeds (Low, Medium, High or Turbo) for either
COOLING or HEATING mode for maximum comfort and quiet operation.
Time Guard
Among the system’s many safeties is a Time Guard function to prevent rapid cycling of the compressor.
A protective five-minute time delay restricts compressor restarts after shuto.
Power Failure Mode
Power interruptions are no problem. User selections and system parameters are stored in non-volatile
memory. These parameters are retained during a power failure. When power is returned, the system
will automatically return to the last operating mode.
Intelligent Pre-Heating
The Multi Zone system guards against the annoying COLD BLOW in heating mode, and constantly
monitors the discharge air temperature. It will delay the indoor fan until the indoor coil has warmed
up to prevent blowing uncomfortable cool air into the room.
IR Wireless Remote Controller
The Gree Multi-functional infrared hand held wireless controller is sleek, ergonomically designed,
easy to use and has a large backlit LCD display.
80
FEATURES AND BENEFITS
Mode Button
The units can be set to five dierent operating modes: HEAT, COOL, DRY, FAN ONLY and AUTO.
Note: AUTO MODE has fixed setpoints of 68° F heating and 78° F cooling, which are not changeable.
The system will automatically select heating or cooling to maintain room temperature within this band.
Timer Mode
The unit can be programmed to turn ON or OFF after a specific amount time. The time period
is adjustable between one half and 24 hours.
Swing Louver
The unit has adjustable swing louvers which can be controlled from the wireless controller. Vertical
swing louver allows five dierent vertical (up & down) air discharge directions including Continuous
Sweep. Maximize comfort by adjusting the direction of airflow in the room by moving the louvers
up or down.
Privacy Lock Mode
The wireless controller has a Privacy Lock to avert unauthorized access and stop tampering with
system settings.
Sleep Mode
The unit will automatically adjust room temperature during sleep time. This slight change in
temperature will not aect your comfort level due to the natural eects that sleeping has on the
body, but it will save on energy consumption and will lower electric bills.
Fahrenheit °F / Celsius °C
The wireless controller can be set to display in either °F or °C.
Easy To Clean Air Filters
Removable air filters easily slide in and out from the front of the indoor unit. The front panel does
not need to be removed to access or change the filter. The filters are washable and permanent.
Self-Diagnosis
With an on-board computer using real-time diagnostics, the Gree Multi Zone system helps to
prolong its own life. The automatic diagnosis feature continuously scans for unacceptable operating
conditions or malfunctions. If such conditions occur, the system takes corrective action or stops.
Fault codes are shown on the unit display to facilitate easy troubleshooting and repair.
Agency Listings
All systems are listed with AHRI (Air conditioning, Heating, and Refrigeration Institute) and are
ETL Certified per UL Standards.
7/5 Year Limited Warranty
Enjoy one of the most comprehensive warranties in the industry. Seven (7) years on compressor
and Five (5) years on all parts.
81
+Multi Mini-Floor Consoles
NOMENCLATURE
CONS121 AF
Series Designation
NEO - Neo Indoor High Wall
MULTI - Multiple Port Outdoor Unit
DUCT - Slim Duct Indoor Unit
CAS - Ceiling Cassette
FLR - Floor/Ceiling Unit
CONS - Mini Console
Cooling Capacity
9 - 9,000 BtuH
12 - 12,000 BtuH
18 - 18,000 BtuH
Model Type
AC - Cooling Only
HP - Heat Pump
HC - Heat/Cool
HP230V
Product Type
S - System
O - Outdoor Units
H - Indoor High Wall
D - Indoor Duct
C - Indoor Cassette
F - Indoor Floor/Ceiling
Revision Level
Style/Color Designation
Electrical Rating
230V - 208/230V 60Hz 1PH
115V - 115V 60Hz 1PH
MINIMUM INDOOR CLEARANCE SPECIFICATIONS
The unit installation must meet or exceed the following minimum clearances for proper operation.
The XK series features a sleek, unobtrusive design that fits seamlessly into any décor.
Easy To Install
The XK series Wired Tether Controllers have been designed for fast and easy installation to save you
time and money. Each XK wired controller comes with keyed connectors and 26 feet of cable. Its
flexible design allows it to be mounted either flush to the wall or using an electrical box.
Command Center
Enjoy the convenience of a fully functional command center with a large LCD display to set up and
operate your duct free system. The XK series allows you fast and easy access to a large number of
system features and functions:
Note: Some indoor units may not support specific system features or functions. Always refer to the
indoor unit Owner’s Manual.
On/O
The XK series allows you to start and stop your system. The system will always start up in the
last operating mode with the last room setpoint.
Operating Mode
The system allows users to eortlessly select an operating mode (Cooling, Heating, Dry,
Fan Only or Auto mode) with a single key stroke.
88
FEATURES AND BENEFITS
Command Center (cont.)
Fan Speed
The system fan speed (High, Medium, Low or Auto) can be adjusted for peak room comfort
and quietness.
Room Setpoint
The XK series makes dialing in the correct room setpoint temperature a breeze. Most indoor
units allow a room setpoint from 61° F to 86° F (16° to 30° C).
Timer ModeWhen needed, the XK series allows you the ability to program a time period (one-half to
24 hours) to which your system will automatically turn ON or OFF.
Sleep Mode
The XK series will automatically adjust room temperature during your sleep time. This slight
change in temperature will not aect your comfort level due to the natural eects that
sleeping has on the body, but it will save on energy consumption and will lower electric bills.
Turbo ModeWhether you need to heat up or cool down a room quickly, Turbo Mode will force your system
to run at higher speeds to reach the desired room temperature faster.
X-Fan Mode
The X-Fan function can be activated from the XK series to remove moisture buildup when the
system is turned OFF. This helps prevent mold and mildew growth on your indoor coil and fan.
Privacy LockThe XK series has a Privacy Lock that can be set to prevent unauthorized access to the unit controls and prevents tampering with system settings.
Power Failure RecoveryPower interruptions are no problem for the XK series wired controller. All user selections and system parameters are stored in non-volatile memory. When power is returned, the system
will automatically return to the last operating mode.
Swing Louver ControlThe XK series provides control over the motorized discharge air louver to optimize air distribution
throughout the room.
Fahrenheit or Celsius DisplayWhether you are more comfortable reading temperatures in Fahrenheit or Celsius, the
XK series can quickly be set up to display either one.
Diagnostic CenterThe system has an on-board computer that continuously scans for unacceptable operating
conditions or malfunctions. If such conditions occur, the system takes corrective action or
stops. The fault or status codes will be shown on XK series wired tether controller display
to facilitate easy troubleshooting and repair.
The following is a brief XK-19 and XK-41 Wired Tether
Controller installation overview. See Wired Controller
Installation Manual for more detailed instructions on
installation, start-up, and setup.
Connecting Indoor Unit
Select a proper location on the wall for mounting
the Tether Controller. Install switch box, if required
by code. Locate the 26-ft communication cable that
came with the Tether Controller. Run communication
cable (as desired) between indoor unit and selected
wall mounting location. Locate the Tether Controller
connector in the control box area of the indoor unit.
Carefully connect communication cable to indoor unit.
Wired Tether Controller Installation
Pull communication cable through switch box (if
one is used) and Wired Tether Controller backplate.
Securely fasten backplate to the switch box or wall.
Carefully connect communication cable to rear of
Wired Tether Controller panel. Push extra cable into
wall and secure controller panel to backplate mounted
on the wall.
NOTE: Do not cut and splice communication cable.
Follow the start-up setup instructions supplied with
the Wired Tether Controller.
91
Limited Warranty Statement
DUCTLESS HEAT PUMP MULTI-SPLIT SYSTEMS
Eective on new GREE Ductless purchases on or after March 1, 2013
GREE distributor (hereinafter “Company”) warrants this product against failure due to defect in
materials or workmanship under normal use and maintenance as follows. All warranty periods
begin on the date of original installation. If the date cannot be verified, the warranty period begins
one hundred twenty (120) days from date of manufacture. If a part fails due to defect during the
applicable warranty period Company will provide a new or remanufactured part, at Company’s
option, to replace the failed defective part at no charge for the part. This limited warranty is
subject to all provisions, conditions, limitations and exclusions listed below.
• A warranty period of Seven (7) years on compressor to the original registered end user.
• A warranty period of Five (5) years on all parts to the original registered end user.
• A warranty period of One (1) year on the remote control provided with the original unit.
• Limited warranty applies only to systems that are properly installed by a state certied
or licensed HVAC contractor, under applicable local and state law in accordance with all
applicable building codes and permits; GREE installation and operation instructions and
good trade practices.
• Warranty applies only to products remaining in their original installation location.
• Defective parts must be returned to the distributor through a registered servicing dealer
for credit.
92
LIMITATIONS OF WARRANTIES
All implied warranties and/or conditions (including implied warranties or conditions of
merchantability and fitness for a particular use or purpose) are limited to the duration of this
limited warranty, some states or provinces do not allow limitations on how long an implied
warranty or condition lasts, so the above may not apply to you. The express warranties made
in this warranty are exclusive and may not be altered, enlarged, or changed by any distributor,
dealer, or other person, whatsoever.
THIS WARRANTY DOES NOT COVER:
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing
or handling of either defective parts, or replacement parts, or new units.
2. Product cleaning required prior to warranty service and repair.
3. Normal maintenance as outlined in the installation and servicing instructions or Owner’s
Manual, including filter cleaning and/or replacement and lubrication.
4. Failure, damage or repairs due to faulty installation, misapplication, abuse, improper servicing,
unauthorized alteration or improper operation.
5. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due
to the inadequacy or interruption of electrical service.
6. Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments
(rust, etc.) or other conditions beyond the control of the Company.
7. Failure or damage of coils or piping due to corrosion on installations within one (1) mile of
sea coast or corrosive body.
8. Parts not supplied or designated by Company, or damages resulting from their use.
9. Products installed outside continental USA and Canada.
10. Electricity or fuel costs, or increases in electricity or fuel costs for any reason whatsoever,
including additional or unusual use of supplemental electric heat.
11. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
12. Shipping damage or damage as a result of transporting the unit.
13. Accessories such as condensate pumps, line sets and so forth are not covered.
14.
Any special, indirect or consequential property or commercial damage of any nature whatsoever.
Some states or provinces do not allow the exclusion of incidental or consequential damages,
so the above limitation may not apply to you.
FOR WARRANTY SERVICE OR REPAIR:
Contact your installing contractor. You may find the installer’s name on the equipment or in
your Owner’s packet.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state or province to province.
WSO021513-DLSWARR-MULTI – Rev. 10-15-14
93
Specifications in this booklet are subject to change without notice.
Manufacturer reserves the right to discontinue or modify specifications or
designs without notice or without incurring obligations. All rights reserved.