Gree G17-8PACSH1, G17-8PACSW, G17-10PACSH1, G17-10PACSW User Manual

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Owner’s Manual

Portable Room Air Conditioner

G17-8PACSW G17-8PACSH1 G17-10PACSW G17-10PACSH1

Write the model and serial numbers below for your records:

Model #

Serial #

Date Purchased

Please read the entire manual carefully to ensure proper operation of the product.

To ﬁnd an electronic version of this manual, please visit www.greeproducts.com Phone: 1-866-658-0466 Email: customerservice@greeproducts.com

TABLE OF CONTENTS

PAGE

IMPORTANT SAFETY INSTRUCTIONS ............................................................................................... 3-4

INSTALLATION .................................................................................................................................. 5-16

OPERATING INSTRUCTIONS .......................................................................................................... 17-20

CLEANING & MAINTENANCE ......................................................................................................... 21-24

BEFORE YOU CALL ........................................................................................................................ 25-27

WARRANTY ......................................................................................................................................... 28

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

SAFETY INFORMATION

SYMBOL INDICATES A HAZARDOUS SITUATION WHICH IF NOT AVOIDED COULD RESULT IN SERIOUS INJURY OR DEATH.

Please read and understand this entire manual before attempting to assemble, operate or install your air conditioner. Use this unit only as instructed in this manual. While this manual covers a wide variety of troubleshooting, the instructions are not meant to cover every situation that may occur. Caution and common sense are to be practiced when installing, operating or maintaining your unit.

WARNING

• Use caution when unpacking and installing. Fins may be sharp and could harm you.

• Do not stop the unit by pulling out the power plug. This may cause electric shock or ﬁre.

• Replace immediately any part that has become frayed or damaged. Do not use a cord that shows damage or cracks along the length or at the connector. A damaged power cord should be replaced with a new cord obtained from the manufacturer. Please contact Customer Service for replacement options.

• Do not modify power cord length or share an outlet with another appliance. This may cause electric shock or ﬁre.

• Always use a dedicated power circuit. The voltage on the outlet should match the voltage rating on the rating plate.

• The power cord is equipped with a 3-prong grounding plug which can only be used with a standard 3-prong wall outlet to minimize the possibility of electric shock hazard. Where a 2-prong outlet is encountered, it is your responsibility to have it replaced with a properly grounded 3-prong wall outlet.

• Do not use the outlet if it is loose or damaged. It may cause electric shock.

• Do not open the unit during operation. It may cause electric shock.

• Keep away from heating appliances, ﬂammable gas, or combustibles such as gasoline, benzene, thinner, etc.

• Ventilate room before operating air conditioner if there is a gas leak from another appliance.

• Never use an extension cord, surge protector, or multi-outlet adapter with this unit.

• Plug in power cord properly. Always unplug your air conditioner by pulling on the power plug. Grip plug ﬁrmly and unplug to remove.

• Do not disassemble or modify the unit.

• Do not operate with wet hands.

• Do not clean with water that may run inside the units electrical parts. This may cause failure of the machine or electric shock.

• Do not place obstacles around air-inlets or inside of air-outlet.

• Switch off the unit and unplug the unit before cleaning.

• To prevent injury, when the air ﬁlter needs to be removed, do not touch the metal parts of the unit.

• Only clean outside of the unit, use only a mild detergent.

• Always insert the ﬁlters securely. Clean the ﬁlter once every two weeks.

• Do not place heavy objects on the power cord. Ensure that the power cord is not compressed.

• Turn off the main power switch when not using the unit for a long period of time.

• All air conditioners contain refrigerants which, under federal law, must be removed prior to disposal. If you are getting rid of an old product with refrigerants, check with the company handling disposal about what to do.

• These R410A air conditioning systems require contractors and technicians to use tools, equipment and safety standards approved for use with this refrigerant.

SAFETY INFORMATION

Electrical Information

The power cord with this air conditioner contains a current detection device designed to

reduce the risk of ﬁre. Please refer to the section “operation of current device” for details. In the event that the power cord is damaged, it cannot be repaired. It must be replaced with a power cord from the product manufacturer.

• The power cord is equipped with a 3-Prong Grounding Plug

Do not under any

circumstances cut,

remove, or bypass the

grounding prong

which can only be used with a standard 3-prong wall outlet to minimize the possibility of electric shock hazard. Where a 2-prong outlet is encountered, it is your responsibility to have it replaced with a properly grounded 3-prong wall outlet.

• Do not use a power cord that shows damage or cracks along the length or at the connector. A damaged power cord should be replaced with a new cord obtained from the manufacturer. Please contact Customer Service for replacement options.

• Do not modify power cord length or share an outlet with another

Power Cord with 3-Prong Grounding Plug and Current Detection Device.

appliance. This may cause electric shock or ﬁre.

• Always use a dedicated power circuit. The voltage on the outlet should match the voltage rating on the rating plate.

• Do not use the outlet if it is loose or damaged. It may cause electric shock.

• Never use an extension cord, surge protector, or multi-outlet adapter with this unit.

Operation of Current Device

The power cord contains a current device that senses damage to the power cord. To test your power cord, do the following:

1. Plug in the Air Conditioner.

2. The power cord has TWO buttons on the 3-Prong Grounding Plug. Press the TEST button. You will notice a click as the RESET button pops out.

3. Press the RESET button, and you will hear a click as the button engages.

4. The power cord is now supplying electricity to the unit. (On some products this is also indicated by a light on the 3-Prong Grounding Plug).

NOTE:

• Do not use the power cord to turn the unit on or off.

• Always make sure the RESET button is pushed in for correct operation.

• The power cord must be replaced if it fails to reset when either the TEST button is pushed,

or it cannot be reset. Please contact Customer Service.

• If the power cord is damaged, then it cannot be repaired. It MUST be replaced with a new power

cord. Please contact Customer Service.

INSTALLATION INSTRUCTIONS

Before You Begin

CAUTION

When handling the unit be careful to avoid cuts from any sharp metal edges and the aluminum ﬁns on the front / rear coils.

IMPORTANT: Save these instructions for future reference.

Product failure due to any improper installation is not covered under the One Year Limited Warranty.

IMPORTANT: You MUST use the parts provided for installation as well as proper installation

procedures as described in this manual when installing this Portable Air Conditioner.

WARNING

• Observe all electrical governing codes and ordinances.

• Do not use damaged or non-standard power cords.

• Use caution during installation and maintenance.

• Use proper operation to prevent electric shock, casualty and other accidents.

• Proper installation is the responsibility of the installer. If not installed properly the warranty is void.

• All parts described must be used with no substitutions.

Selection of Installation Location

Installing the unit in the following places can be dangerous and may cause malfunction:

1. Areas with strong heat sources, vapors, ﬂammable or explosive gas, sulfated gas or volatile objects spread in the air.

2. Near high-frequency devices such as welding machines, medical equipment, etc.

Requirements for Electric Connection

• Follow the Electric Safety Information when installing the unit.

• According to your local safety regulations, use a qualiﬁed power circuit.

• Do not plug into an outlet if it is loose or damaged. It may cause electric shock.

• Please make sure the power supply complies with the requirement of air conditioner. Unstable power

supply or wrong wiring may lead to electric shock, hazard or malfunction. Note: Electricity requirements are 115V (60 Hz).

• Do not connect to the power outlet before ﬁnishing installation.

• Please make sure the outlet is always grounded effectively, otherwise it may cause electric shock.

The grounding resistance should comply with national electric safety regulations.

INSTALLATION INSTRUCTIONS

Where to Install the Unit

• Ensure there is no obstruction near the air-inlet or air-outlet.

• This unit is for indoor use only.

• This unit must be positioned so that the plug is accessible.

• Reserved space around the air conditioner should be at

least 12" (30 cm), see image.

• Place air conditioner on a level and ﬂat surface for operation

and avoid inclining or tipping the unit.

• This unit is equipped with casters.

• Do not place unit on an elevated surface.

12" (30 cm)

NOTE:

• The description for below installation is for the standard vertical double hung / horizontal sliding window.

• If you need to install the air conditioner in an over sized window, you may need to use the

and Adjustment Panel. Please refer to requirement of window size for details and Installation

Panel

Instructions.

• All parts must be secured to ﬁrm wood, masonry, or metal.

• The electrical outlet must be within reach of the power cord.

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

Extension

INSTALLATION INSTRUCTIONS

Unit Overview

Control Display

Horizontal Louver

Adjustment

Vertical Louver

Adjustment

Caster

Power Cord

Storage Hook

Filter Cover

Air-inlet

10 9 8

Exhaust Hose

Connection

Exhaust Hose

Exhaust Nozzle

Remote Control

Storage Pocket

Drainage Port

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

INSTALLATION INSTRUCTIONS

Parts and Tools Needed

Parts

Please Assemble

Exhaust Hose

Connection

Extension Panel

Adjustment Panel

Window Panel

May Be Pre-Assembled

Drainage Pipe

Exhaust Nozzle

Top

Cord Hook (2)

Pipe Hook (2)

Exhaust Nozzle

Bottom

Screw (14)

Pipe Clip

Remote Control

Exhaust Hose

Bracket

Rubber Plug

AAA Battery (2)

Drain Connector (1)

Foam Seal

Foam with

Adhesive (2)

Owner's Manual

Tools

Support (2)

Phillips Head Screwdriver Flathead Screwdriver

Tape Measure Scissors

Rain Shield Protective Guard Spring Washer (4) Washer (4)

Nut (4)Bolt (4)

INSTALLATION INSTRUCTIONS

Cord Hook Installation

Cord Hook

Screw

Install the Cord Hooks at the back of the unit with 2 screws. The top should face upward, and the bottom

Cord Hook should face downward.

Cord Hook

Wind the power cord around

Cord Hooks.

the

Note: Do not plug this unit in until exhaust hose is properly installed

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

INSTALLATION INSTRUCTIONS

Drainage Pipe Installation

NOTE: Use the continuous drainage option from the bottom hole. Install the drainage

pipe before using, otherwise poor drainage will affect the unit.

Pipe Clip

Drainage Port

Remove the Rubber Plug at the Drainage Port, and ﬁx the Pipe Clip on the right rear side of the unit near the Drainage Port. Fix the

Pipe Clip with a Screw.

Drainage Port

Screw

Drainage Pipe

Put the Put the connect it with the

Drainage Pipe into the Drainage Port, and tighten the Screw. Then bind with a Pipe Hook. Rubber Plug into the other side of th Drainage Pipe, connect it with the Pipe Hook, and then

Rubber Plug

Pipe Hook

Pipe Clip

Pipe Hook

Pipe Clip.

INSTALLATION INSTRUCTIONS

Vertical Double Hung Window

Window Panel

Exhaust Nozzle

Inner Side

Screws

Protective Guard

A) Insert Exhaust Nozzle into Window Panel.

B) Attach Protective Guard onto Window Panel with 2

Screws.

Bolts

Nuts

Spring Washers

Nuts

Washers

Support

Bolts

Washers

Rain Shield

Spring Washers

A) Attach the Support on the outer side of the

Window Panel with 2 Bolts, 2 Washers, 2 Spring Washers, 2 Nuts

B) Attach the with

2 Bolts, 2 Washers, 2 Spring Washers, 2

in this order.

Nuts

in this order.

Rain Shield on top of the Support

3 4

Window Panel

Adjustment panel

Extension panel

Adjustment panel

Open the window and measure the width inside the window frame.

A) For windows with inner width of 20.5" (52.07 cm)

B) For windows with inner width over 20.5” (52.07 cm) up to 38.5” (98 cm) insert

Adjustment Panel

C) For windows with inner width over 38.5” (98 cm) up to 56.7” (144 cm) insert

Extension Panel

Adjustment Panel and

Foam with Adhesive

Cut the Foam with Adhesive to ﬁt length of the window and attach to window sill.

INSTALLATION INSTRUCTIONS

Vertical Double Hung Window

20.5"

The Window Panel cannot be installed in windows less than

20.5" (52.07 cm) wide.

Secure the

Window Panel to

the window sill with

A) Cut Foam with Adhesive to

length of window and attach to top of

Window Panel.

B) Close window sash securely against the

Panel

2 Screws.

Window

20.5" - 38.5"

Inner width of the window:

20.5" (52.07 cm)- 38.5" (98 cm)

Adjustment Panel was added,

secure the the window sill with

Foam with Adhesive

Window Panel to

3 Screws.

38.5" - 56.7"

Inner width of the window:

38.5" (98 cm) - 56.7" (144 cm)

Adjustment Panel and Extension Panel were added,

secure the the window sill with

Window Panel to

4 Screws.

Vinyl Window

Window Sash

Wooden Window

Bracket

Fix the inner window with Bracket and 1 Screw, so that it cannot slide vertically.

It is recommended that you attach the

Bracket to

the top of the window sash.

Foam Seal

Outer Window

Inner Window Sash

Cut the Foam Seal to a proper length and seal the gap between upper part of inner window sash and outer window sash.

INSTALLATION INSTRUCTIONS

Horizontal Sliding Window

Window Panel

Exhaust Nozzle

Inner Side

Screws

Protective Guard

A) Insert Exhaust Nozzle into Window Panel.

B) Attach Protective Guard onto Window Panel with 2

Screws.

Bolts

Nuts

A) Attach the

Window Panel with 2 Bolts, 2 Washers, 2 Spring Washers, 2 Nuts

B) Attach the with

2 Bolts, 2 Washers, 2 Spring Washers, 2

in this order.

Nuts

Support on the outer side of the

Rain Shield on top of the Support

Spring Washers

Nuts

Washers

Spring Washers

in this order.

Support

Bolts

Washers

Rain Shield

3 4

Window Panel

Adjustment panel

Extension panel

Adjustment panel

Open the window and measure the height inside the window frame.

A) For windows with inner height of 20.5" (52.07 cm)

B) For windows with inner height over 20.5” (52.07 cm) up to 38.5” (98 cm) insert

Adjustment Panel

C) For windows with inner height over 38.5” (98 cm) up to 56.7” (144 cm) insert

Extension Panel

Adjustment Panel and

Foam Adhesive

Cut the Foam with Adhesive to ﬁt length of the window and attach to window sill.

INSTALLATION INSTRUCTIONS

Horizontal Sliding Window

The Window Panel cannot be installed in windows less than

20.5" (52.07 cm) high.

Secure the

Window Panel to

the window sill with

A) Cut

length of window and attach to top of

Foam with Adhesive to

Window Panel.

B) Close window sash securely against the

Panel

20.5"

2 Screws.

Window

20.5" - 38.5"

Inner height of the window:

20.5" (52.07 cm)- 38.5" (98 cm)

Adjustment Panel was added,

secure the the window sill with

Window Panel to

3 Screws.

Foam with Adhesive

38.5" - 56.7"

Inner height of the window:

38.5" (98 cm) - 56.7" (144 cm)

Adjustment Panel and Extension Panel were added,

secure the the window sill with

Window Panel to

4 Screws.

7 8

Vinyl Window

Wooden Window

Fix the inner window with

Bracket and 1 Screw,

so that it cannot slide horizontally.

Cut the Foam Seal to a proper length and seal the gap between upper part of inner window sash and outer window sash.

INSTALLATION AND DISASSEMBLY

Exhaust Hose Connection

1 2

Exhaust Hose

Connection

clockwise

Exhaust Hose

Exhaust Nozzle

Rotate end of the

Exhaust Hose Connection into

Exhaust Hose.

Clasp

Exhaust Hose

Connection

Rotate other end of

Nozzle

Exhaust Hose

Connection

previously assembled in Window Panel.

clockwise

Exhaust Hose into Exhaust

Groove

Exhaust Hose Connection into the grooves located on the back of the unit.

Slide

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

INSTALLATION AND DISASSEMBLY

Exhaust Hose Connection

CORRECT

CORRECTCORRECT

Note on Installation of Exhaust Hose In order to improve cooling efﬁciency, the Exhaust Hose should be as short as possible, and without bends.

Exhaust Hose Removal

1 2

Upwards

Clasp

INCORRECT

Exhaust

Hose

Connection

Remove the

Nozzle

by turning hose counter-clockwise.

Exhaust Hose from the Exhaust

Remove Exhaust Hose Connection from unit by pressing the Clasp and lifting the

Connection

upwards.

Exhaust Hose

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

OPERATING INSTRUCTIONS

Features of Your Portable A/C

LCD Remote Control

LCD remote control displays all settings.

X-Fan Button On Remote Control

By pressing this button in COOL or DRY mode the Icon “ continue to operate for a few minutes in order to disperse excess condensation. This mode is not available in AUTO or FAN mode. Press this button again to turn off X-FAN mode.

Programmable Digital Thermostat

For precise comfort control. Select the exact desired temperature for maximum comfort.

24 Hour Programmable Clock Timer

While in OFF mode enables user to set a speciﬁc time for the unit to turn on. When in ON mode enables user to set a speciﬁc time for unit to turn off.

” will be displayed and the interior fan will

3 Speed Fan & Auto Fan

Allows for more comfort settings. Auto fan automatically sets the fan speed based on the current room temperature and thermostat setting for maximum comfort.

Sleep Mode

Automatically increases the set temperature 2°F after the ﬁrst hour and another 2°F after the second hour. This feature limits compressor usage and conserves energy.

Loss of Power Protection with Auto Restart

Remembers all settings when power is interrupted. As soon as power is restored, the A/C will operate in the mode, temperature and settings prior to power loss.

Evaporative Exhaust Technology and Evaporative Dehumidiﬁer (DRY Mode)

Evaporative technology removes moisture from the air and drips onto the condenser. The condenser evaporates the water and blows it out of the exhaust hose with the hot air. If the water is not fully evaporated it is dripped into a small pan and then pumped back up to be evaporated by the condenser.

Child Lock Function

Pressing “+” and “-” buttons simultaneously can turn on or turn off child lock function. When child lock function is started up, “

“ icon will be displayed on remote control and will not send signal.

NOTE: The default temperature reading on the display is degree Fahrenheit (°F). To change the display to degree Celsius (°C) with the remote, press the Mode and Temp Decrease buttons simultaneously and hold for 3 seconds when the remote is turned off. Repeat the process to change back to degree Fahrenheit (°F). This cool-only air conditioner was not designed for freezing outdoor conditions. Do not use in freezing outdoor conditions.

OPERATING INSTRUCTIONS

Function & Control Display

Fan

Speed

Low

Med

High

Auto

Fan

Button

Sleep

Button

Display+ / - Button

Timer

Button

On/Off Button

Cool Mode

Cool

Dry

Fan

Mode

Button

SYMBOL DESCRIPTION FUNCTION

Dry Mode

Fan

Mode

Power Button

Display

Temp Increase

/Decrease Buttons

Mode Button

Fan Speed Button

Timer Button

Sleep Button

Turns air conditioner On and Off.

When turned on, the display will show the set temperature, or time remaining on the Delay Timer. Shows the Set Temperature while setting the temperature in COOL mode.

In COOL mode, press (+) or (-) button to increase or decrease the set temperature by 1°F. Set temperature range is 61°F (16.1 °C) to 86°F. (30 °C) Under DRY, or FAN mode, this button is inactive.

Cycles through COOL, DRY, FAN. COOL: Under this mode, cooling mode indicator is on. Temperature settings range from 61°F (16.1 °C) to 86°F. (30 °C).

Changes the fan speed. Choose between Low, Med, High, Auto. Note: Cannot be used in DRY Mode

When the unit is OFF, the timer can be set automatically to turn ON the unit. Timer setting range is .5 (30 min) - 24 hours.

Press this button to enter into sleep mode. If unit operates in COOL Mode, after SLEEP Mode is turned on, preset temperature will increase by 2°F within 1 hour; preset temperature will increase by 4°F after 2 hours. Unit will operate at this temperature until shut off. Sleep function is not available for FAN Mode, DRY Mode.

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

OPERATING INSTRUCTIONS

Remote Control Operation

NOTICE:

• The distance between remote

and receiving window should be no more than 8 m (26 ft.), and there should be no obstacles between them.

• When not using the remote control for extended periods of time, please take out the batteries.

DESCRIPTION FUNCTION

Power Button

Mode Button

Temp Increase

/Decrease Buttons

Turns air conditioner On and Off.

Press button to select a mode from the following options: COOL, DRY, FAN.

Pressing (+) or (-) button once will increase or decrease set temperature by 1°F. Hold (+) or (-) button for 2 seconds, to quickly adjust the temperature on the remote control.

This button is used for setting Fan Speed in the following sequence: AUTO- Speed 1- Speed 2- Speed 3

Fan Button

By pressing this button in COOL or DRY mode the Icon “ ” will be displayed and

X-Fan Button

Sleep Button

Timer Button

the interior fan will continue to operate for a few minutes in order to disperse excess condensation. This mode is not available in AUTO or FAN mode. Press this button again to turn off X-FAN mode.

Press this button to initiate Auto—ON/AUTO—OFF timer. Press this button twice to cancel auto-timer.

Note: Time Setting range is .5 (30 min) - 24 hours.

OPERATING INSTRUCTIONS

To Change Air Flow Direction

CAUTION:

mode with the fan speed set to Low for an extended period of time. Condensation may form on the louvers.

Horizontal Louver Adjustment

Hold the Horizontal Louver as shown in the diagram and adjust the air ﬂow direction.

CAUTION:

the fan speed set to Low for an extended period of time. Condensation may form on the louvers.

Do not adjust the Horizontal Louver to the extreme left or right position in the COOL or DRY

Do not adjust the Vertical Louver to the lowest or the highest in the COOL or DRY mode with

Vertical Louver Adjustment

Hold the Vertical Louver as shown in the diagram and adjust the air ﬂow direction.

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

CLEANING AND MAINTENANCE

WARNING

• Turn off the air conditioner and disconnect the power cord from outlet before cleaning the air conditioner to avoid electric shock.

• Do not wash the air conditioner with water to avoid electric shock.

• Do not use harsh cleansers to clean the air conditioner.

• To prevent injury, when the air ﬁlter needs to be removed, do not touch the metal parts of the unit.

General Maintenance

• Make sure there is no accumulated water in chassis and the heat discharge pipe is disassembled. If water appears, please see “Remove Collected Water” on page 22.

Cleaning the Filter

1. Remove the ﬁlter(s) as shown in the ﬁgure below.

2. Use cleaner or water to clean the ﬁlter(s). If ﬁlter(s) are very dirty, use warm water to clean it, then place ﬁlter(s) in a shady place to dry.

3. After ﬁlter(s) are clean and dry, reinstall the ﬁlter(s).

• The ﬁlters(s) should be cleaned once every three weeks. If there is a lot of dust in the operation environment, clean more frequently.

• Do not use a hair dryer to dry ﬁlter(s).

• Do not operate the air conditioner when the ﬁlter(s) are not installed.

Filter 2

Filter 1

Clasp

Cleaning the Outer Case

1. If there is dust on the outer case, use a soft towel to wipe off and remove the dust.

2. If the outer case is dirty, then use mild detergent to wipe it.

3. Use a cleaner or soft brush to clean the grill.

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

CLEANING AND MAINTENANCE

Remove Collected Water: Continuous Drainage Lower Hole Option

During cooling or drying operations, water will condense and drain into the chassis. When the chassis is full with water, a buzzer will sound and “H8” will display on the unit.

• Move the unit to a suitable place, keep the unit horizontal.

• Take the

discharge the water.

• After discharging the water, replace the

Drainage Pipe onto the Pipe Clip.

• After the water is removed, and the compressor has been stopped for 3 minutes, the unit will resume operation.

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

Drainage Pipe from the Pipe Clip, and pull out the Rubber Plug in the Drainage Pipe to

Rubber Plug in the Drainage Pipe and then place the

CLEANING AND MAINTENANCE

Remove Collected Water: Continuous Drainage Middle Hole Option

ATTENTION:

surface and make sure garden hose is clear of any obstructions and is directed downward. Placing portable on an uneven surface or improper hose installation may result in water ﬁlling up the chassis and causing the unit to shut off. Empty water in the chassis if shut off occurs, then check portable location and hose for proper setup.

NOTICE:

Middle Hole

When using continuous drainage option from the middle hole, place portable on a level

Water can automatically empty into a ﬂoor drain by attaching a garden hose (not included).

Remove the Continuous Drain Cap by turning it counter clockwise, then remove the from the spout.

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

Rubber Plug

Screw the package) to the spout by turning clockwise. Insert the

Connector

Drain Connector (included in the

Drainage Hose into the Drain

CLEANING AND MAINTENANCE

Remote Control Battery Replacement

Signal Sender

Reinstall

Battery Cover

Replacement of Batteries in Remote Control

1. Press the back side of remote control marked with OPEN, as shown in the ﬁgure, and then push out

the BATTERY COVER of battery box along the arrow direction.

2. Replace two (AAA 1.5V) dry batteries, and make sure the position of “+” polar and “-” polar are

correct.

AAA Battery

Remove

3. Reinstall the BATTERY COVER of battery box.

BEFORE YOU CALL

WARNING

If the below errors occur, please turn off the air conditioner and disconnect the power cord from the outlet immediately.

Please contact Customer Service at once.

• Power cord is overheating or damaged.

• Abnormal sound during operation.

• Burning smell.

• Power cord test or reset button often bounces automatically.

• Water leakage at front of unit.

Do not attempt to repair or reﬁt the air conditioner. Operating the air conditioner under these conditions can cause further malfunctioning, electric shock, or a ﬁre hazard.

NORMAL SOUNDS

The below describe normal sounds, you may hear while operating your air conditioner. These are not malfunctions of the unit. Contact Customer Service with any malfunction questions.

High Pitched Sounds:

The high efﬁciency compressor may make a high pitched noise during the cooling mode.

Vibrating Sounds:

If the unit isn’t installed properly or if the wall or window construction is poor, the unit may vibrate and make noise.

Gurgling or Hissing Sounds:

You may hear these sounds when the refrigerant is passing through the evaporator.

Pinging or Droplet Sounds:

When droplets of water hit the condenser during normal operation it may cause pinging or droplet sounds.

BEFORE YOU CALL

In some cases, problems can be solved easily without the help from the Customer Service department just by checking the following. If the problem still persists after you check the following, then contact the Customer Service department.

PROBLEM SOLUTION

Air conditioner will not operate Wall plug is not properly connected. Push plug ﬁrmly into the wall socket.

Plug current device is tripped. Press RESET button (located on the power cord plug).

House fuse is blown and/or tripped. Check circuit breaker/replace fuse.

Air from unit does not feel cold enough Room temperature is below 60 ºF (16 ºC). Cooling may not occur if room

temperature is below 60 ºF (16 ºC). Make sure nothing is obstructing the unit; furniture, curtains, blinds.

Check for open furnace registers or cool air returns.

Make sure ﬁlter is clean. (see Maintenance section)

RESET unit. Adjust temperature to lower setting. Compressor shut off due to changing modes. Wait 5 minutes,

compressor will turn back on when unit is set on COOL mode.

Room is not cooling- ice forming on back of unit On models with touch pad controls set the unit at High FAN mode or

High COOL mode and adjust the thermostat to a higher temperature.

Room is not cooling- no ice on back of unit Air restricted due to dirty air ﬁlter. Remove ﬁlter(s) and clean.

Temperature is set too high. Turn temperature setting down. Air louvers are not adjusted properly. Check and adjust louvers to direct

air ﬂow. Air ventilation is blocked/ hindered. Remove any object blocking air ﬂow/

(drapes, blinds, furniture etc.).

Other doors and/or windows open allowing cool air to escape room. Air conditioner rapidly turns on and off Air restricted due to dirty air ﬁlter. Remove ﬁlter and clean. Unusual noise when unit is cooling See “Normal Sounds” Sections

Window vibrations: improper installation. Refer to Installation Instructions. Water dripping inside when unit is cooling Improper installation. Refer to installation instructions. Water dripping outside when unit is cooling Unit is removing a large quantity of moisture from the room. This

occurrence is normal in excessively humid, hot weather.

Remote sensing deactivating (some models) Remote control is outside of range of the unit. Place remote within 8 m

(26 ft.) of the unit.

Remote control signal is obstructed- remove any item blocking front of unit.

Low batteries. Replace batteries on remote control.

IF THESE SOLUTIONS FAIL, PLEASE CALL 1-866-658-0466 FOR GREE CUSTOMER SERVICE

BEFORE YOU CALL

Malfunction Code

CODE PROBLEM SOLUTION

1. Pour out the water inside chassis.

Chassis is full of water.

2. If "H8" still exists, please contact Customer Service.

Malfunction of temperature sensor. Please contact Customer Service.

Malfunction of evaporator temperature sensor.

1.Refrigerant is leaking

2.System is blocked

Overload protection for compressor

Overload malfunction

Please contact Customer Service

1. Turn unit off, pull out power plug. Wait 30 minutes.

2. Plug unit in and turn on.

3. If code still appears, please contact Customer Service.

1.Check if the unit is within hightemperature, high-humidity environment. If outside temperature or humidity is too high, turn off unit. Wait until outside temperature drops to under 95˚F (35˚C).

2. Check if the evaporator and condenser are blocked. If yes, remove objects. Turn unit off.

3. Wait 30 minutes.

4. If code still appears, please contact Customer Service.

IF THESE SOLUTIONS FAIL, PLEASE CALL 1-866-658-0466 FOR GREE CUSTOMER SERVICE

Outdoor tube temperature sensor is open/short-circuited.

Overcurrent protection

Please contact Customer Service.

1. Turn unit off, pull out power plug. Wait 10 minutes.

2. Plug unit in and turn on.

3. If code still appears, please contact Customer Service.

WARRANTY STATEMENT

One Year Limited Warranty

In order to make your Warranty Claim:

Please call 1-866-658-0466 or email us at customerservice@greeproducts.com

This product is warranted for a period of 1 year after date of purchase.

Customer must possess this Warranty Statement along with a copy of the original receipt of purchase, serial number and date of purchase.

Warranty only covers new products purchased from authorized dealers or retailers. It does not include used, salvaged, refurbished products or unauthorized Internet sales.

THIS WARRANTY DOES NOT COVER:

Commercial use.

Damage done to the unit while in possession of the consumer; not caused by a defect.

Damage caused by improper installation, delivery, maintenance and failing to follow the proper instructions provided by the manual.

Damage caused by modiﬁcations to the product or unreasonable use.

Damage caused by replacement of house fuses or resetting circuit breakers.

Damage caused by repairs or alterations.

Damage caused after delivery.

Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of either defective parts, or replacement parts, or new units.

Exclusion of Implied Warranties:

GREE is not responsible for any consequential or incidental damages. GREE’s liability will not exceed the retail value of the Air Conditioner unit.

This warranty does not cover, and is not intended to exclude any liability on the part of GREE, whether under this warranty or implied by law for any indirect or consequential damages for breach of warranty. Some states may not allow the exclusion or limitation so this limitation may not apply to you.

For your own records, please attach a copy of your sales receipt to this manual. Also, please ﬁll in the below:

Retailer:

Model #:

Purchase Location:

Purchase Date:

Serial Number:

Gree Customer Service

Hours: 9am–5pm CST Monday–Friday Phone: 1-866-658-0466 Email: customerservice@greeproducts.com Website: www.greeproducts.com M110316-8K10KPACS-US

Gree G17-8PACSH1, G17-8PACSW, G17-10PACSH1, G17-10PACSW User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual