Gree G17-12ESHWAC User Manual

Owner’s Manual

Window Air Conditioner

G17-12ESHWAC

Write the model and serial numbers below for your records:

Model #

Serial #

Date Purchased

Please read the entire manual carefully to ensure proper operation of the product.

To ﬁnd an electronic version of this manual, please visit www.greeproducts.com Phone: 1-866-658-0466 Email: customerservice@greeproducts.com

TABLE OF CONTENTS

PAGE

IMPORTANT SAFETY INFORMATION ................................................................................................. 3-4

INSTALLATION INSTRUCTIONS ........................................................................................................ 5-10

OPERATING INSTRUCTIONS .......................................................................................................... 11-14

CLEANING & MAINTENANCE ........................................................................................................ 15-16

BEFORE YOU CALL ........................................................................................................................ 17-19

WARRANTY ......................................................................................................................................... 20

NOTICE:

Pictures within this manual are for reference only. Please refer to the actual product for the appearance.

SAFETY INFORMATION

SYMBOL INDICATES A HAZARDOUS SITUATION WHICH IF NOT AVOIDED COULD RESULT IN SERIOUS INJURY OR DEATH.

Please read and understand this entire manual before attempting to assemble, operate or install your window air conditioner unit. Use this air conditioner only as instructed in this manual. While this manual covers a wide variety of troubleshooting, the instructions are not meant to cover every situation that may occur. Caution and common sense are to be practiced when installing, operating or maintaining your air conditioner.

We recommend 2 people to unpack and install.

WARNING

• Use caution when unpacking and installing. Fins may be sharp and could harm you.

• Do not stop the unit by pulling out the power plug. This may cause electric shock or ﬁre.

• Replace immediately any part that has become frayed or damaged. Do not use a cord that shows damage or cracks along the length or at the connector. A damaged power cord should be replaced with a new cord obtained from the manufacturer. Please contact Customer Service for replacement options.

• Do not modify power cord length or share an outlet with another appliance. This may cause electric shock or ﬁre.

• Always use a dedicated power circuit. The voltage on the outlet should match the voltage rating on the rating plate.

• The power cord is equipped with a 3-prong grounding plug which can only be used with a standard 3-prong wall outlet to minimize the possibility of electric shock hazard. Where a 2-prong outlet is encountered, it is your responsibility to have it replaced with a properly grounded 3-prong wall outlet.

• Do not use the outlet if it is loose or damaged. It may cause electric shock.

• Do not open the unit during operation. It may cause electric shock.

• Keep away from heating appliances, ﬂammable gas, or combustibles such as gasoline, benzene, thinner, etc.

• Ventilate room before operating air conditioner if there is a gas leak from another appliance.

• Never use an extension cord, surge protector, or multi-outlet adapter with this unit.

• Plug in power cord properly. Always unplug your air conditioner by pulling on the power plug. Grip plug ﬁrmly and unplug to remove.

• Do not disassemble or modify the unit.

• Do not operate with wet hands.

• Do not clean with water that may run inside the units electrical parts. This may cause failure of the machine or electric shock.

• Do not place obstacles around air-inlets or inside of air-outlet.

• Switch off the unit and unplug the unit before cleaning.

• To prevent injury, when the air ﬁlter needs to be removed, do not touch the metal parts of the unit.

• Only clean outside of the unit, use only a mild detergent.

• The ﬁlter(s) should be checked once a month, or every 250 hours, to see if cleaning is necessary. Always insert the ﬁlters securely.

• Do not place heavy objects on the power cord. Ensure that the power cord is not compressed.

• Turn off the main power switch when not using the unit for a long period of time.

• All air conditioners contain refrigerants which, under federal law, must be removed prior to disposal. If you are getting rid of an old product with refrigerants, check with the company handling disposal about what to do.

• These R410A air conditioning systems require contractors and technicians to use tools, equipment and safety standards approved for use with this refrigerant.

SAFETY INFORMATION

Electrical Information

The power cord with this air conditioner contains a current detection device designed to

reduce the risk of ﬁre. Please refer to the section “operation of current device” for details. In the event that the power cord is damaged, it cannot be repaired. It must be replaced with a power cord from the product manufacturer.

• The power cord is equipped with a 3-Prong Grounding Plug which

Do not under any

circumstances cut,

remove, or bypass the

grounding prong

Power Cord with 3-Prong Grounding Plug and Current Detection Device.

can only be used with a standard 3-prong wall outlet to minimize the possibility of electric shock hazard. Where a 2-prong outlet is encountered, it is your responsibility to have it replaced with a properly grounded 3-prong wall outlet.

• Do not use a power cord that shows damage or cracks along the length or at the connector. A damaged power cord should be replaced with a new cord obtained from the manufacturer. Please contact Customer Service for replacement options.

• Do not modify power cord length or share an outlet with another appliance. This may cause electric shock or ﬁre.

• Always use a dedicated power circuit. The voltage on the outlet should match the voltage rating on the rating plate.

• Do not use the outlet if it is loose or damaged. It may cause electric shock.

• Never use an extension cord, surge protector, or multi-outlet adapter with this unit.

Operation of Current Device

The power cord contains a current device that senses damage to the power cord. To test your power cord, do the following:

1. Plug in the Air Conditioner.

2. The power cord has TWO buttons on the 3-Prong Grounding Plug. Press the TEST button. You will notice a click as the RESET button pops out.

3. Press the RESET button, and you will hear a click as the button engages.

4. The power cord is now supplying electricity to the unit. (On some products this is also indicated by a light on the 3-Prong Grounding Plug).

NOTE:

• Do not use the power cord to turn the unit on or off.

• Always make sure the RESET button is pushed in for correct operation.

• The power cord must be replaced if it fails to reset when either the TEST button is pushed,

or it cannot be reset. Please contact Customer Service.

• If the power cord is damaged, then it cannot be repaired. It MUST be replaced with a new power cord.

Please contact Customer Service.

NOTE:

If you turn off the air conditioner, wait at least three MINUTES before turning it back on. This prevents the unit from blowing a fuse or tripping a circuit breaker.

INSTALLATION INSTRUCTIONS

Before You Begin

CAUTION

When handling the unit be careful to avoid cuts from any sharp metal edges and the aluminum ﬁns on the front / rear coils.

IMPORTANT: Save these instructions for future reference.

Product failure due to any improper installation is not covered under the One Year Limited Warranty.

IMPORTANT: You MUST use the parts provided for installation as well as proper installation

procedures as described in this manual when installing this unit.

WARNING

• Observe all electrical governing codes and ordinances.

• Do not use damaged or non-standard power cords.

• Use caution during installation and maintenance.

• Use proper operation to prevent electric shock, casualty and other accidents.

• Proper installation is the responsibility of the installer. If not installed properly the warranty is void.

• All parts described must be used with no substitutions.

Selection of Installation Location

Installing the unit in the following places can be dangerous and may cause malfunction:

1. Areas with strong heat sources, vapors, ﬂammable or explosive gas, sulfated gas or volatile objects spread in the air.

2. Near high-frequency devices such as welding machines, medical equipment, etc.

Requirements for Electric Connection

• Follow the Electric Safety Information when installing the unit.

• According to your local safety regulations, use a qualiﬁed power circuit.

• Do not plug into an outlet if it is loose or damaged. It may cause electric shock.

• Please make sure the power supply complies with the requirement of air conditioner. Unstable power

supply or wrong wiring may lead to electric shock, hazard or malfunction. Note: Electricity requirements are 115V (60 Hz).

• Do not connect to the power outlet before ﬁnishing installation.

• Please make sure the outlet is always grounded effectively, otherwise it may cause electric shock.

The grounding resistance should comply with national electric safety regulations.

INSTALLATION INSTRUCTIONS

Where to Install the Unit

• Ensure there is no obstruction near the air-inlet or air-outlet.

• Select a window where the condensation water can be dispersed easily out the back of the unit and won’t affect others.

• The window should be able to withstand the weight of the unit.

• Select a window where noise and outﬂow air emitted by unit will not affect others.

• Select a window out of reach of children and animals.

NOTE:

• The description for installation is for the standard vertical

double hung window.

• If you need to install the air conditioner in a narrow window,

you may not need to use the sub-assembly. Please refer to requirement of window size for details.

• All parts must be secured to ﬁrm wood, masonry, or metal.

• The electrical outlet must be within reach of the

power cord.

• Refer to the dimensions in the illustration.

Flexible Screen

W: 61 cm – 102 cm (24” – 40”)

H: 47.5 cm (18.7”) min

STORM WINDOW

A storm window frame will not allow the air conditioner to tilt toward the outside, and it will prevent the unit from properly draining. To adjust for this, attach a piece of wood (not included) to the window sill.

Wood Piece: Width: 5.1 cm (2”) Length: Long enough to ﬁt inside the window frame Thickness: To determine the thickness, place a piece of

wood on the window sill to make it 1.3 cm (1/2”) higher than the top of the storm window frame or vinyl frame. Attach securely with nails or screws (not included).

Storm window Frame

1.3 cm (1/2”)

5.1 cm (2”)

Piece of wood

INSTALLATION INSTRUCTIONS

Parts and Tools Needed

*Upper guide rail may be attached on some units

Upper Guide Rail location*

Air-outlet frame

Power plug

Flathead screwdriver

Parts List

Window Unit

Window Sill And Sash Seal

(With Adhesive) (2)

Foam Top Gasket

(Without Adhesive)

Flexible Screen

Panel Seal (2)

Foam

Insulation (2)

Flexible Screen (2)

Upper Guide Rail

Top Mounting Rail

Seal Strip

Type A

Screws (4)

Type B

Screws (6)

Remote Control

AAA

Batteries

Fixed Bracket

for Window (1)

Frame Locking

Bracket (2)

+ 14 hidden pages