Multi21Ceiling Cassette Ductless
Heat Pump System for your customer.
Please read this installation manual carefully before installing and starting up
the Ceiling Cassette Ductless System. Take a moment to fill out the product and
installation form on the back cover. Retain both the manual and installation
record for future reference.
This is the safety alert symbol. It is used to alert you to potential
personal injury hazards. Obey all safety messages that follow this
symbol to avoid possible injury or death.
WARNING
CAUTION
NOTICE
This mark indicates procedures which, if improperly performed,
might lead to the death or serious injury of the user.
This mark indicates procedures which, if improperly performed, might
possibly result in personal harm to the user, or damage to property.
Notice is used to address practices not related to personal injury.
General Safety Precautions
1. Instructions for installation and use of this product are provided by the manufacturer.
For proper operation, the system must be installed in accordance with this
installation manual.
2. Installation must be performed in accordance with local laws, regulations and
National Electrical Codes (NEC).
3. If there is a refrigerant leak while work is being carried out, ventilate the area.
Do not allow refrigerant to come in contact with a flame as it produces toxic gas.
4. Disconnect all electrical power to the indoor and outdoor units until the system is
ready for start-up and checkout.
5. When installing or repairing the system, use only R410A refrigerant. Do not
mix refrigerant with other gases. If air or other gas enter the refrigeration system,
the pressure inside the system may rise to an abnormally high value and cause
damage or injury.
WARNING
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their safety.
Use shield cable if installation is in close proximity of RF and EMI transmitting devices.
or larger (excluding the raising section) than that of the connecting pipe. The unit condensate
port is 1.2 in. (31mm) outside diameter.
NOTE:
Insulate all condensate drain pipes to prevent sweating and possible water damage.
3
SUGGESTED TOOLS
• Standard Wrench
• Adjustable/Crescent Wrench
• Torque Wrench
• Hex Keys or Allen Wrenches
• Drill & Drill Bits
• Hole Saw
• Pipe Cutter
• Screw drivers (Phillips & Flat blade)
• Manifold and Gauges
• Level
• R410A Flaring Tool
• Clamp on Amp Meter
• Vacuum Pump
• Safety Glasses
• Work Gloves
• Refrigerant Scale
• Micron Gauge
4
SYSTEM PARTS
1
2
Indoor unit
Part Name
1. Power Supply and
Communication Wires
2. Drain Pipe
3. Liquid Pipe
4. Decorative Discharge Air
Grille (sold separately)
5. Gas Pipe
6. Wired Tether Controller
7. Remote Controller
8. Service Cover
9. Power Supply and
Communication Wires
10. Front Panel
11. Outdoor Power Supply
12. Liquid Pipe
13. Gas Pipe
14. Drain Hose
Air outlet
3
4
5
Air inlet
67
98
Air inlet
Outdoor Unit
Air outlet
Part NumbersDescription
CASGRILLE1SMDecorative Grille for 12,000 & 18,000 BTU Cassettes
CASGRILLE1LGDecorative Grille for 24,000 BTU Cassette
MC20700140XK-19 Wired Tether Controller with touch buttons.
CAUTION
The refrigerant pipe, drain pipe and electrical wiring for this unit should be
installed by a qualified HVAC professional only.
10
14
12
11
13
5
INSTALLATION SITE INSTRUCTIONS
Indoor Unit
WARNING
The unit must be installed in a location which can withstand four times the weight of the unit.
Inadequate support may result in serious property damage and injuries.
Select a site that allows for the following:
• Ensure the installation complies with the installation minimum dimensions and meets the
minimum and maximum connecting piping length and maximum change in elevation.
• Air inlet and outlet should be clear of obstructions, ensuring proper airflow throughout the room.
• Condensate can be easily and safely drained.
• All connections can be easily made to outdoor unit.
• Indoor unit is out of reach of children.
• A structure strong enough to withstand four (4) times the full weight and vibration of the unit.
• Filter can be easily accessed for cleaning.
• Leave enough free space to allow access for routine maintenance.
• Do not install in a laundry room or by a swimming pool due to chemicals corroding cassette coil.
Minimum Indoor Clearances
6
INDOOR UNIT DIMENSIONS
12-18K Indoor Unit Dimensions
Model
12,0003/8-in OD Flared1/4-in OD Flared 1.2-in OD
18,0001/2-in OD Flared1/4-in OD Flared 1.2-in OD
Suction/Gas LineLiquid Line
Port SizePort SizeConnection
Drain Line
7
INDOOR UNIT DIMENSIONS
Hanger Bolts Distance 22.5in (570mm)
Hanger Bolts Distance 23.75in (604mm)
Ceiling Center Point
Ceiling Center Point
24K Indoor Unit Dimensions
Suction/Gas LineLiquid Line
Port SizePort SizeConnection
5/8-in OD Flared3/8-in OD Flared 1.2-in OD
Laying Out Indoor Location
• Locate the factory supplied installation template included in carton.
• Use the template to make an opening in the ceiling for the ceiling cassette main body.
• Mark the position of the 4 hanger bolts, refrigerant lines and condensate drain pipes.
Drain Line
8
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