Great Computer Corporation Expert 24 User Manual

EXPERT 24

CUTTING PLOTTER

User Manual

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Great Computer Corporation ©

NOTICE

GCC reserves the right to modify the information contained in this user

manual at any time without prior notice; un-authorized modification, copying

distribution or display is prohibited. All comments, queries or

suggestions concerning this manual please consult with your local dealer.

Expert 24 user manual

Important Information

Important Information

Thank you for purchasing the Expert 24 Cutting Plotter.

Before you use the cutting plotter, please make sure that you have read the
safety precautions and instructions below.

Caution

!

SAFETY PRECAUTIONS!

¾ For safety concern, please always hold the cutter firmly from the bottom while moving

it. Do not move the cutter by clasping the depression area on both sides.

（ O ）

Correct Incorrect

（ X ）

¾ Do not shake or drop the blade holder, a blade tip can fly out.
¾ During an operation, do not touch any of the moving parts of this machine (such as the

carriage). Also be careful to make sure that clothing and hair do not get caught.

¾ Always connect the power cable to a grounded outlet.
¾ Always use the accessory power cable which is provided. Do not wire the power cable

so that it becomes bent or caught between objects.

¾ Do not connect the power cable to branching outlet to which other machines are also

connected, or use an extension cable. There is danger of overheating and of

mis-operation of the machine.

¾ Keep the tools away from children where they can reach.
¾ Always put the pinch rollers within the white marks.

Expert 24 user manual

Table of Contents

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Important Information

1. General Information

1.1 Package Items 1-1

1.2 Product Features 1-1

1.3 The Appearance 1-2

2. Installation

2.1 Precaution 2-1

2.2 Stand & Flexible Media Support System 2-2

2.3 Blade Installation 2-5

2.4 Media Loading 2-7

2.5 Cable Connections 2-9

3.Operation

3.1 The Control Panel 3-1

3.2 VLCD 3-2

3.3 File Uploader 3-5

3.4 Data Transmission 3-6

4. Basic Maintenance

4.1 Cleaning the cutting Plotter 4-1

4.2 Cleaning the Grid Drum 4-1

4.3 Cleaning the Pinch Rollers 4-2

5. Trouble Shooting

5.1 What if Expert 24 cannot Operate? 5-1

5.2 Light Indicators 5-1

5.3 Cutting Quality Problems 5-4

5.4 USB Connection problems 5-5

Appendix

I Expert 24 Specification A-I

Expert 24 user manual

General Information 1-1

1.1 Package Items

The package of Expert 24 contents the items listed below, please check carefully.
If you find any item missing, please consult your local dealer for further assistance.

Item Quantity
Cutting Plotter 1 Set
Accessories 1 Set

1. Installation CD 2. AC Power Cord 3. Desktop Support Brackets

4. Cutting Pad 5. USB Cable 6. RS-232 Cable

7. Tweezers 8. Paper Slicer

1. General Information

1.2 Product Features

The followings are the main features of the Expert 24 cutting plotters:

‧ Dual-port connectivity – USB & Serial interface.

‧ Up to 250 gram cutting force.
‧ Up to 40 mm/per second cutting speed.

Expert 24 user manual

General Information 1-2

1.3 The Appearance (EX-24)

1.3.1 The Front View

Object Description
A Primary Pinch Roller To help hold the media during cutting.
B Slicing Groove To help slice off media.
C Alignment Ruler To align media with clear guideline marks
D Tool Carriage To help perform cutting job with installed blade or pen.
E Blade Holder To hold the blade.
F Platen The surface for holding and supporting media in operation.
G Cutting Pad To protect blade and plate in operation.
H Control Panel To consist of 10 control keys and 6 LED lights.

1.3.2 The Back View

Object Description
J Grid Drum To move media back and forth in operation.

J

【Figure 1-2】

GFED

CBA

H

【Figure 1-1】

Expert 24 user manual

General Information 1-3

1.3.3 The Side Views

O

【Figure 1-4】

N

K L M

【Figure 1-3】

Object Description
K AC Power Connector To insert the AC power cord.
L Fuse 3Amp.
M Power Switch To turn on or off the machine.
N USB Connector To connect the machine and a computer through a

USB cable.

O Serial Interface Connector To connect the machine and a computer through a

RS-232 cable.

Expert 24 User Manual

Installation

2-1

2. Installation

2.1 Precaution

Please read below information carefully before you start installation.

Notice 1

z Make sure the power switch is off before installing the cutting plotter.

z Carefully handle the cutter to prevent any injuries.

Notice 2 Choosing a proper place before setting up the cutting plotter

Before installing your cutting plotter, select a suitable location, which meets the following

conditions.

z The machine can be approached easily from any direction.

z Keep enough space for the machine, accessories and supplies.

z Keep the working area stable, avoiding severe vibration.

z Keep the temperature between 15 and 30

℃

(60-86oF) in the workshop.

z Keep the relative humidity between 25% and 75% in the workshop.

z Protecting the machine from dust and strong air current.

z Preventing the machine from direct sunlight or extremely bright lighting.

Notice 3 Connecting the Power Supply

Check the plug of the power cord to see if it mates with the wall outlet. If not, please contact

your dealer.

z Insert the plug (male) into a grounded power outlet.

z Insert the other end (female) of power cord into the AC connector of cutting plotter.

Expert 24 User Manual

Installation

2-2

2.2 Stand & Flexible Media Support System

2.2.1 Stand Installation

Please follow the procedures below for assembling the stand and the media support system.

Step 1 Please examine the supplied items in the accessory box of the stand carton

before you install:
Stand is an optional item for Expert 24, Item List：

z 1 Left side vertical stand
z 1 Right side vertical stand
z 1 Support for left side
z 1 Support for right side
z 1 Stand Beam
z 2 Bottom Stands with wheels
z 2 Sliding brackets for paper take up
z 1 Hex Wrench (M5)Φ4
z 28 Socket flat head screws(M6*12L)
z 1 Installation Guide

Step 2

Position the Left side vertical stand perpendicularly to part Xand put the screws into the
holes and tighten them to form a left side T-stand (Figure 2-1). Repeat the same steps with the

Right side vertical stand.

Left side vertical stand

X Bottom Stand

Figure 2-1

Expert 24 User Manual

Installation

2-3

Step 3

Place the stand beam upright on the T-stand and put the screws into the holes but do not

tighten them at this step.

T-stand

Stand Beam

Figure 2-2

Step 4

Position both the left Support and right Support perpendicularly to the T-stand and put the

screws into the holes and tighten them as shown in Figure 2-3.

Support for right side

Support for left side

Figure 2-3

Expert 24 User Manual

Installation

2-4

Step 5

Remove the cutting plotter from the carton. Position the stand under the plotter, and insert the

screws into the holes on the bottom of the plotter but do not tighten them up as shown in

Figure 2-4.

Figure 2-4

Step 6

Tighten the screws of step 3 and step 5. Place the sliding brackets for paper takeup onto the

stand beam.

sliding brackets for paper takeup

Figure 2-5