BALANCE PAGE
DATA VIEW PAGE
USER SETUP PAGE
MISC PAGE (ADDITION FUNCTION)
SERVO AND BRUSHLESS MOTOR TESTING SETUP
BRUSHED MOTOR SETUP
WARMER SETUP
SPEED CONTROLLER
SETUP
FACTORY SETUP AND SCREEN CALIBRATION
DATA INITIALIZATION
TOUCH CALIBRATION
RESOURCE UPGRADE
BLC PORT TEST
34
4
4
4
4
4
4
4
5
5-7
8
9-10
11
11
11
11-12
12
12
12-13
13
13
14-19
14
15
15
16
16-19
20-23
20
21
21-23
23-27
24
24-25
25-27
27-28
28-29
29-30
31-38
31-33
34-35
35-37
37-38
39-41
40
40
41
41
SLAVE BOARD UPGRADE (PRODUCT UPDATE)
ERROR MESSAGES
COMMON PROBLEMS AND PRECAUTIONS FOR THE POLARON PRO DC CHARGER
NiCd/MH BATTERY SAFETY
Pb BATTERY SAFETY
Lilon, LiPo, LiFe BATTERY SAFETY
THE GUIDE FOR THE RELATED COUNTRIES’CERTIFICATIONS
ENVIRONMENTAL
PROTECTION NOTES
◎ BEFORE USE
Thank you for purchasing the POLARON PRO 2CH DC Charger. Designed for both novices and pro
fessionals, this system is extremely versatile. To make the best use of your system, please read this
manual carefully.
For any difficulties with your system, we offer multiple resources to assist you, including this referenece
manual, an online Frequently Asked Questions webpage (www.openhobbby.com), your hobby dealer, or
the Graupner/SJ Service Center (contact information below).
Due to unforeseen changes in production procedures, the information contained in this manual is
subject to change without notice.
◎ SUPPORT AND SERVICE
Customer support
We are happy to assist you with any question by e-mail or phone. Customer service
hours are from 9 am to 5 pm PST (Pacific Standard Time) during the workweek, Monday
through Friday. E-mailed questions will be answered as soon as possible
Online Support
Please visit us at www.openhobbby.com, to stay up to date with the latest software,
firmware and product information.
A/S support
During the warranty period, we can repair this product at no cost in the event that it has
become faulty under normal operating conditions.
For non-functional products that are past the expiration date of the warranty or have
been improperly used, we would be happy to repair this product for an appropriate
amount of cost to the consumer.
Warranty information
Refer to the WARRANTY CARD in the Package
◎ OPENHOBBY A/S SUPPORT AND SERVICE CENTER
3245 University Ave, Suite 1520, San Diego, CA 92104, United States of America
Phone: +1 855-5-RCisHoTT ( +1 855-572-4746) Fax: +1 855-546-0350
E-mail: service@openhobby.com
Discharge, Charge to Discharge /
Discharge to Charge /
Charge to Discharge
Max. 350mA
USB 5V output (5.0V 2.5A)
Servo Test, Motor Test, Warmer,
ESC setting
External Mini USB device
Data Logging
Optional (Basically English)
50x50x10mm x 2ea
Dynamic Cooling Fan
Futaba 3P socket
ZHR
Futaba 3P socket
Ext. Module socket
-
-
NiCd, NiMH / 1~8 cells
-
-
(2CH : Max.30W)
0.1~3.0A (100mA steps)
Max.30W
0.1~1.0A (100mA steps)
Max.5W
-
-
USB B-Type
-
-
-
-
-
-
-
-
-
Memory
SMPS Docking Terminal
Dimension
Weight
78
30 Memories
Yes
88.2x203.4x196.3mm /
3.47x8.00x7.73 inch
1160g / 40.92 oz
10 Memories
-
-
-
◎ CHARGER CONTROL IDENTIFICATION
TOPFRONTBACKRIGHT
④
⑤
②
①
③
① Mini USB④
② DC Input
③ Cooling Fan⑥
⑦
⑩
⑬
3.0”TFT LCD with Touch Screen
Charge / discharge status LED bar
Temperature sensor port
Motor sensor
⑤
⑧
⑪
⑭ Servo test
⑥
⑦
⑧
⑪
⑨
⑩
⑫
⑬
⑭
LED Indicator for charge / discharge
Battery socket
USB +5V 2.5A
Channel selection button
⑨ Balance port
⑫
Ext. Module / Speed Controller
Setting
910
◎ MENU CONFIGURATION
Graupner/SJ POLARON Series chargers are equipped with a highly sensitive touch screen.
Touch the icons to access every mode and set up your device.
ACTION BUTTONS
-
ESC button: Return to the previous page, store the setup data, etc.
- DEC button: Page transition, data setup, etc.
- INC button: Page transition, data setup, etc.
- ENTER button:
Start / complete the operation, store the setup data, etc.
Go to the next page, Complete the data setup,
MENU DESCRIPTION
Main page Function
PROFILE
CHARGE
DISCHG
CYCLE
BALANCE
DATA
MISC
USER SET
Battery name, type, capacity, number of cells, memory number, memory copy
Setup the battery charge data
Setup the battery discharge data
Setup cycle type and delay the time of charge / discharge
( using the charge / discharge setup data )
Display the cell voltage and related data. Setup the balance data
Display the completed data and battery status
Setup servo, motor and warmer data, E.S.C setting
Setup input data, warning, date, time, user name and etc.
capacity than other cells, over time, the pack can become unbalanced. For an unbalanced pack, some
of the cells can exceed the maximum voltage during the charging process, with other cells falling below
the minimum voltage during discharge processes. Both circumstances can cause damage to the cells. For
an overcharged Lithium cell, damage can occur, with extreme conditions resulting in a fire.
◎ INPUT POWER SETUP
This charger has a capacity of 40 memories
(CH1 20 /CH2 20). Each battery can be configured with the basic programming setup to
manage the batteries efficiently. The charger
should be connected to the docking SMPS
or a suitable 11-28V DC power source, with
the black lead connecting to the negative (-)
and the red lead connecting with the positive
(+) input voltage. The CH1 could be configured by max 260W for 12V and max 500W for
24V. The current can be programmed during
the USER SET (ref. page 30) process.This
charger will control the output automatically,
depending on the power input source.
▲
Power on
◎ MAIN PAGE
- The channel numbers (accessed using the bottom boxes)
can be used to select the channel. The main page of the
selected channel in shown in red. Tapping the link to the
other channel box will select for the other channel.
◎ BATTERY CONNECTION
POLARON PRO 2CH DC chargers have two sets of outputs on the front of the charger. Channel 1 is on
the left. Channel 2 is on the right. Each channel has two 4mm banana sockets with a 7 cell balance port
and a temperature sensor input port. An appropriate charge lead must be selected to match the specific
connector on your battery. The charge leads must be connected to the 4mm output sockets on the spe
cific charger channel, with the positive (+) lead connected to the red socket and the negative (-) lead
connected to the black socket.
Only connect the battery to the charge lead AFTER the charge lead has been connected
to the charger, as the connectors on the charge lead could touch together and cause the
battery to short circuit.
During the charging of a Lithium pack, the balance lead MUST be connected to the charger. The
charger has a ‘JST-EH’ type balance port, but also comes with other balance adaptor boards.
To use an adaptor board, connect the supplied balance adaptor board lead to the charger. Then,
connect the board using the appropriate battery balance connector. This balancing connector is
essential.
main battery power
or discharge the connected Lithium
recommended. As some cells may retain more
1112
Without connecting the balancing connector to the balancing port on the charger (i.e.,
leads ONLY are connected to the output banana sockets)
pack without balancing it. Balancing a Lithium pack is highly
, the charger will charge
-
the
- The date and time are displayed on the top of the main
page. This data can be programmed during the USER SET
process.
- The links displayed on the main page can be accessed
by tapping the images. Activated icons turn to a dark gray
and the charger emits a beeping tone.
◎ PROFILE PAGE
The profile page is the main functional page for this charger. This page can be used to set
up the battery name, battery type, capacity, number of cells and the memory number, as well
as being used to initiate the charging, discharging, cycling and balancing mode functions.
The related functions for the charge and discharge processes are operated according to the
stored data of the charging, discharging, cycling and balancing modes.
Display
◎ CHARGE PAGE
Section 1
Memory number & Battery name
Battery type
Battery voltage
Battery capacity
Section 2
1)
Tap the memory number box in section 1 to activate. Tap the INC/DNC buttons to set the memory number.
The numbers 0~19
name page.
2)
Tap the battery type, the number of cells and the capacity to activate these functions. Tapping the INC/DEC buttons
can be used to edit the battery parameters.
3) Memory copy
Tap the number box in Section 2 to activate. Tap the INC/DNC buttons to set the memory number. Tap
the Enter button to copy the battery parameters from Section 1 to the battery parameters for Section 2.
4)
Tap button to store the battery parameters and tap ESC button to get back to the previous page
are available and changeable. Press and hold the memory number box to access the battery
IMPORTANT: The battery parameters must be entered correctly, as incorrect values may
cause the charger to damage your battery, which can result in a fire!
Battery name editing
To access the charge mode, tap the CHARGE icon on the main page. The parameters in this mode
are dependant on the selected battery type that was set on the profile page.
Tap the CHARGE icon on the main
page to initiate the charging process.
The battery parameters
on the charge page for
the LiPo, Lilon, LiFe
batteries
The battery parameters
on the charge page for the
NiCd, NiMH batteries
The battery parameters
on the charge page for the
Pb batteries
To program the battery parameters, tap each data box, activating to a blue color. To edit the
battery parameters, tap the INC/DEC buttons.
LiPo, LiIon, LiFe battery charge setup
- Voltage
Battery names can be written with 12 characters. Tapping the Clr button (shown in the red circles, above) erases the
default name, allowing the new name to be entered. To enter the battery names “ABC”, “abc”, or “123”, each
page with the upper case letters, the lower case letters and the numbers with special characters should be separately
accessed by tapping the respective icons. Tapping the ESC button will return the screen to the previous page.
1314
- Current
: Maximum cell voltage - CV (Constant Voltage)
:
Charge current. - Tapping the INC/DEC buttons can activate and edit the
parameters The default charge current is set to 1C (1 x capacity).
This value can be adjusted from
0.1 to 20 Amps, operating within the 500W limitation
:
- Cut-Temp
Cut-off temperature. Detected using an optional temperature sensor, a safety cut-off
temperature can be set to automatically terminate charging or discharging processes. This
termination can occur for battery temperatures exceeding a preset value.
:
- Max Capacity
The maximum capacity setting is used to terminate a charge. The maximum capacity is
used to prevent the battery capacity from exceeding a preset percentage. Damaged, poorly
balanced, or improperly programmed batteries can be overcharged without this limitation.
:
- Safety Timer
The safety timer can be used to terminate a charge for charging times that exceed
this preset time period. This timer can be used to protect the battery from damage.
:
- Store Volt
The battery voltage in the store mode. This parameter is used to terminate a charge
for voltages that reach a preset voltage value.
NiCd/ NiMH battery charge setup (Applied to CH1 and CH2)
- Current
:
Charge current. - Tapping the INC/DEC buttons can activate and edit this parameter. The default charge current is set to 1C (1 x capacity). The CH1 could be configured from 0.1A to 20A (to be operated within 500W) and CH2 could be configured
from 0.1A to 3.0A (to be operated within 30W).
- Peak Sens
:
Delta-peak cut-off voltage. - This parameter is used to charge the NiCd/ NiMH
batteries. As the pack voltage peaks, the pack becomes hot and the pack voltage
drops off. This charger terminates the charging process using a Delta-peak cut-off.
The default parameter is 3mV/cell for the NiMH batteries and 7mV/cell for the NiCd
batteries.
- Tricke
:
Trickle charge current. - With NiCd and NiMH type batteries, a trickle charge process is recommended after the main charge has completed, allowing the battery
become fully charged and ready to be used. The recommended trickle
is approximately 10% of the pack capacity (possible to set to a max of 500mA).
- Cut-Temp
:
Cut-off temperature. - Used with an optional temperature sensor, a safety
temperature value can be specified, allowing the charging or discharging processes to
automatically terminate for battery temperatures exceeding a preset value.
- Max Capacity:
The maximum capacity setting is used to terminate charging processes for battery
capacities exceeding the selected percentage values. Damaged or improperly programmed batteries can be overcharged without a proper setting of this parameter.
- Safety Timer
:
The safety timer can be used to terminate the charging process for charging times
that exceed a preset time period. This timer is used to protect the batteries.
Pb battery charge setup (applied to CH1)
- Voltage
- Current
: Maximum cell voltage. - CV (Constant Voltage)
:
Charge current. - Tapping the INC/DEC buttons can activate and edit the parameters. The default charge current is set to 1C (1 x capacity). This value can be
adjusted from 0.1 to 20 Amps, operating within the 500W limitation.
- Cut-Temp
:
Cut-off temperature. - Used with an optional temperature sensor, a safety cut-off
temperature can be set, allowing the charging or discharging processes to automatically
terminate at battery temperatures exceeding the preset temperature value.
- Max Capacity
: The maximum capacity setting is used to terminate charging processes that result in
battery capacities exceeding a preset percentage value. Damaged, poorly balanced,
or improperly programmed batteries can be overcharged without this limitation.
- Safety Timer
: The safety timer can be used to terminate the charging process for charging times
that exceed a preset time period. This timer is used to protect the batteries.
to
charge current
cut-off
The programmed data are stored in the memory and used to charge the batteries. Tapping the Enter
button initiates the charging process. The balance connector verification, the charge mode verification,
the number of cells to be charged, and the delay time setup should be finished prior to the charging
process. For an improperly programmed setup, the charger will initiate a 5-second countdown without
any external controls.
Below picture shows the sequence of charging
LiPo, Lilon, LiFe, NiCd, NiMH, Pb battery charge process
The charger verifies the connection with
the balance board. This step is an auto-
matic process.
Charge mode selection
Both the charge mode and the delay time are programmed
parameters.
To activate, tap the box to become blue. Tap the DEC/INC
button to select the desired mode.
Charge modes are explained below
After a 5-second countdown, the charger initiates the
charging process. Tapping the Enter button initiates the charging process immediately.
Delay time setup
The Start Delay Time can be set at values ranging from
1-150 minutes.
The charger initiates the battery charging process after
the preset time has expired.
Charge mode per battery type
[ AUTOMATIC ]
NiCd/NiMH : This step is an automatic charging process, first determining the number of cells and then mon
itoing the charge current. The charger calculates the internal resistance and charge current for every period
of time, automatically adjusting the charge current to ensure the delivery of the optimal charge current to your
pack. The
PEAK SENS values (NiCd=7mV/cell, NiMH=4mV/cell) are applied automatically. The CUT-TEMP values
can be programmed.
1516
[ NORMAL ]
NiCd/NiMH :
The charger will charge the pack with a preset charge current, stopping the charging
process every minute to calculate the voltage and detect the Delta peak. This process allows for im-
proved peak detection, determining the amount of battery wear and instabilties in the charge cable.
[ LINEAR ]
NiCd/NiMH :
The charger will charge the pack with the preset charge current, detecting the Delta
peak every second without stopping the charging process. As changing the charge cable contact
point might terminate the charging process, do not touch the charge cable during the charging
process. After 10 minutes, the charger will stop charging for a few seconds to calculate the internal
resistance. This method can detect the ZEROpk (0mV/cell) and terminate without an increase in the
temperature.
Charge modes for the POLARON PRO CHARGER
LiPo, LiIon, LiFe
CC-CV : Normal charge.
FAST : Fast charge.
N-STORE : Normal store charge.
Q-STORE : Quick store charge.
NiCd, NiMH
CV-LINK :
AUTO :
The packs that have the same number of cells and capacity
can be charged simultaneously
The charge will automatically adjust the charging conditions.
NORMAL : Normal charge conditions.
LINEAR :
Pb
In the CV-LINK mode, the packs should have the same voltage, capacity and number
of cells. With variances in the charging parameters, damage to the batteries can occur.
Please install a balance cable to CH1, CH2
CC-CV : Normal charge.
The preset current is maintained throughout the charge.
(If the cells are different, errors can occur.)
[ CC/CV ]
LiIon/LiPo/LiFe/Pb :
After charging with a constant current, the charger will then charge the pack
with a constant voltage. The calculated voltage from the balance cable is used to control the pro-
cess, allowing the pack to be charged safely (Only a battery equipped with a balance cable should
be charged, excluding the Pb batteries).
[ FAST ]
LiIon/LiPo/LiFe :
After charging with a constant voltage, the charger will charge the pack with
a constant current. The calculated voltage from the balance cable is used to control the process,
allowing the pack to be charged safely (Only a battery equipped with a balance cable should be
charged, excluding the Pb batteries).
[ STORE ]
LiIon/LiPo/LiFe :
After charging / discharging under constant current conditions, the charger will
charge/discharge to store the pack with a constant voltage. CC/CV is applied to N-STORE. FAST
is applied to Q-STORE.
This page (left) demonstrates the battery check process
after the balancer is connected. The next page is accessed
automatically. Tapping the Enter button will
immediately cause the charger to initiate the
charge process.
Battery Cell Check
Number of cells check
After connecting the balance board, the charger can check the
number of cells. If the reported number of cells is not correct,
tap the ESC button to return to the previous page and re-run the
parameters check again. Repeat this process until the number of
cells is correct. With the correct parameters, the next page will be
accessed automatically.
Without the balance board connection, the number of cells should be
entered manually. Tapping the Enter button will cause
the charger to immediately initiate the charging process.
(This page does not appear for connections with NiCd, NiMH batteries.)
1718
This page (left) shows the charging process with the parameters
and graph. Both the voltage and current will increase to the preset
parameters. The preset current may be limited by the charge/discharge capacity and the input voltage setup. The maximum charging
process can operate with 500W by CH 1 and 30W by CH 2.
Tapping the graph will access the data view page.
The operating data can be displayed.
Please refer to pages 27-29 for further information.
Tapping the part in the red circle (image to the left), the set current window will appear. The operating charge current can then
be set. Tapping the X button will cause the set current window to
disappear.
This setup is applied to the charger during the charging process
and the parameters are not stored in the memory.
◎ DISCHARGE PAGE
Tapping the DISCHARGE icon on the main page will access the discharge mode. The pro-
gramming setup and the page transition are the same as described for the CHARGE mode.
USER NAME
On the main page, tap the DISCHARGE
icon to start the discharge process.
This page shows discharge setup for selecting
LiPo, Lilon, LiFe, NiCd, NiMH, Pb batteries
To program the battery parameters, tap each data box,
activating to a blue color.
To edit the battery parameters,
tap the INC/DEC buttons
Pressing the STOP button will cause a pop-up window to ap
pear, asking whether to stop operating. Tapping the STOP or
ESC buttons will cause the charger to either stop or continue
with the charging process, respectively.
Final discharge voltage for each cell can be programmed
:
Discharge current. - The CH1 could be configured from 0.1A to 10A (to be operated within
60W) and CH2 could be configured from 0.1A to 1.0A (to be operated within 5W).
- Cut-Temp
:
Cut-off temperature. - With an optional temperature sensor, a safety cut-off temperature
can be set, allowing the charging or discharging process to terminate automatically for
battery temperatures exceeding the preset temperature.
- Max Capacity
: The maximum capacity setting is used to terminate a discharge at battery capacities exceeding a preset percentage value. Damaged, poorly balanced or improperly
programmed battery parameters can result in an overdischarge.
1920
The programmed data are stored to memory to be used in the battery discharge process.
Tapping the Enter button causes the charger to initiate the preliminary steps, including
a check of the balance connector, discharge mode, number of cells, and the delay time
setup. The discharge process starts immediately after these preliminary steps. With proper
programming, the charger will display a 5-second countdown. The discharging sequence
is shown below.
The charger will stop the discharging process every minute to calculate the average resistance.
[ LINEAR ]
- The charger will discharge the pack, stopping once after 3 minutes to calculate the internal resistance.
Discharge mode for the POLARON EX CHARGER
LiPo, LiIon, LiFe
NORMAL : Normal discharge.
LINEAR : The preset current is maintained throughout the discharge process.
LINK : The packs with the same number of cells and capacity can be
discharged simultaneously.
The charger checks for a connection with the balance
board.
This process is automatic.
Discharge mode selection
The charge mode is programmed.
Tap the box to activate (blue). Tap the DEC/INC button to
select the desired mode. The discharge modes are explained
below.
After counting down, the charger initiates the discharge
process. Tapping the Enter button will cause
the charger to immediately initiate the discharge
process.
Delay time setup
The delay time can be programmed to values between
1-150 minutes. After this preset time, the charger will then
initiate the battery discharge process.
Discharge mode per battery type
[ AUTOMATIC ]
- In this discharge mode, the discharge process proceeds automatically.
The first two steps in
clude checking the number of cells and determining the discharge current. The charger then calculates the
internal resistance and discharge current for every period of time. The programming automatically adjusts the
discharge current to ensure that the optimal discharge current is delivered to your pack.
-
Cutoff voltages (NiCd=0.9V/cell, NiMH=0.8V/cell, LiIon/Po=3.0V/cell, LiFe=2.5V/cell, Pb=1.8V/cell) are
applied (Charging the Lithium and Pb batteries after discharging does not affect the battery performances.)
- The preset CUT-TEMP is used in this discharge mode.
NiCd, NiMH, Pb
In the LINK mode, the packs should have the same voltage, capacity and number of
cells. Differences in these charging parameters can cause damage to the batteries.
* Please install the balance cable to CH1, CH2.
AUTO : The charger will automatically adjust the discharging conditions.
NORMAL : Normal discharge process.
LINEAR : The preset current is maintained throughout the discharge process.
This page (left) shows the battery check process with the
balancer connected to the charger.
Tapping the Enter button will access the next page
and cause the charger to automatically initiate
the charge process.
Number of cells checking
After connecting the balance board, the charger can then
check the number of cells. If the number of cells is
incorrect, tap the ESC button to return to the previous page
and re-check the parameters. With the correct number of
cells, the next page will automatically be accessed.
To initiate without a balance board, the number of cells
should be determined and manually entered. After tapping
the Enter button, the charger will then immediately initiate
the discharge process.
2122
This page (left) shows a display of the discharging process with the parameters and graph. Both the voltage and
current will increase to the preset parameters. The preset current value may be limited by the charge/discharge
capacity and the input voltage setup. The max discharge
operates at 60W by CH1 and 5W by CH2.
Tapping the graph will access the data view page, allowing
the operating data to be displayed.
Please refer to pages 27-29 for more information.
USER NAME
Tap the CYCLE icon on the main
page to
access the cycle mode.
Tapping the part in the red circle (left) will change the
screen to the Set current window. The discharge current
parameter used during the operation can then be entered.
Tapping the X button will return to the operating window.
These setup parameters are immediately used by the
charger in the discharging process and the parameters are
not stored in the memory.
Pressing the STOP button will cause a pop-up window to
appear, asking if you want to stop operating. Tapping the
STOP or ESC buttons will cause the charger to either stop
or continue the discharge process, respectively.
Tapping the part in the red circle will activate (blue) this parameter, allowing this value to be programmed. The parameters entered
into the Charge and the Discharge mode are used to set the
charge/discharge current during the operations. Tapping the Enter
button will access the next page.
1) Operating sequence of the cycle mode
C > D - Discharge after the charge
D > C - Charge after the discharge
D:C > D - 1 time discharge: Discharge after the
charge
2) Cycle -
The number of operating cycles ( 1-10 times)
3) C->D Delay - Time interval after the charge (1-30min)
4) D->C Delay - Time interval after the discharge (1-30min)
The parameters entered into the Charge and Dis
charge modes are used in the charge/discharge pro
cesses. These values can be changed.
The charger determines if there is a connection to the balance board.
This determination is an automatic process.
-
-
◎ CYCLE PAGE
Tapping the CYCLE icon on the main page will access the cycle mode. Tapping the data
box will activate this parameter (blue). Tapping the DEC/INC buttons will access the program for the parameters.
2324
Charge mode selection in cycle mode
Discharge mode selection in cycle mode
The charge mode and the start delay time parameters are programmed.
Tap the box to activate (blue). Tap the DEC/INC button to select the
desired mode. Discharge modes are explained below
After counting down, the charger initiates the discharge process.
Tapping the Enter button will cause the charger to
immediately initiate the charging process.
Start delay time
The start delay time can be set at values betwee 1-150
minutes.
After the preset delay time has completed, the charger initi-
ates the cycle charge/discharge.
Cycle operation mode per battery type
Cycle charge discharge mode of the POLARON PRO Charger
LiPo, LiIon, LiFe, Pb
CC-CV : Normal charge mode
NORMAL : Normal discharge mode
LINEAR :
The preset current is maintained throughout the
discharge process.
NiCd, NiMH
AUTO :
The charge will automatically adjust the
charge/discharge conditions
NORMAL : Normal charge/discharge
LINEAR : The preset current is maintained throughout the
charge/discharge process.
Number of cells checking
After connecting the balance board, the charger can check
the number of cells. If the confirmed number of cells is not
correct, tap the ESC button to return to the previous page.
Re-check the parameters. With the correct number of cells,
the next page will be accessed automatically.
To initiate the process without a balance board, the cell can
be activated and the number of cells programmed into the
cell. Tapping the Enter button will cause the charger to immediately initiate the charging process.
This page (left) shows the cycle process with the parameters and graph.
Both the voltage and current values will increase to the preset parameters.
The preset current may be limited by the charge/discharge capacity and
ithe nput voltage setup. The max charging process operates at 500W with a
max discharging process at 60W by CH 1. And the max charging process
operates at 30W with a max discharging process at 5W by CH 2.
Cycle operating screen
The operating indicator blinks at the top
The number of operating cycles is shown
Tap the graph to display the operating data
This page (left) shows the battery check process after a con
nection to the balancer has been established. The next page
is accessed
automatically. Tapping the Enter button will cause
the charger to immediately initiate the charging
process.
-
Tap the part in the red circle (left) to display the set current
window. The charge/discharge current parameters used during the operations can then be entered. Tap the X button to
close the set current window. These parameters are used by
the charger during the operation and are not stored in the
memory.
Battery Cell Checking
2526
Center voltage
Pressing the STOP button will cause the pop-up window
to appear, asking for a confimation that you want to stop
the operation. Tapping either the STOP or ESC button will
cause the charger to either stop or continue the cycle,
respectively.
◎ BALANCE PAGE (Applied to CH 1)
Tapping the BALANCE icon on the main page will access the balance mode. Tap the DEC/INC Buttons to
toggle between the 3 modes. Tap the Enter button to initiate the balancing process. The selected mode
is used with the batteries that are equipped with a cell balance connector (LiPo, LiIon, LiFe batteries).
Tap the BALANCE icon to access the balance
mode.
(The balance connector should be installed.)
Range voltage
Cell Voltage
Manual / Auto
▲▲▲
BALANCE MODE 1 BALANCE MODE 2
BALANCE MODE 3
1) BALANCE MODE 1 : This page (above, left) shows the basic date of the battery.
2) BALANCE MODE 2 : This page (above, center) shows the cell voltage and internal
impedance values.
- Center Voltage(Vc): The voltage of the center in the Y axis.
- Range Voltage(Vr) : The voltage range of every section in the Y axis
- Manual / Auto
Manual:
The graph can be manually operated. Tap the data box to activate. Tap the DEC/INC
buttons to program the parameters. The Center Voltage and Range Voltage can
be activated and programmed using the manual setup.
Auto:
This mode performs an automatic setup of the graph for the operation.
Each cell voltage is activated and checked.
- Cell Voltage :
Displays the cell voltage. Tapping activates this paramter, allowing the cell data to
be checked.
◎ DATA VIEW PAGE
Tap the DATA icon on the main page to access the data view mode. There are 3 view modes. After
activating the buttons, the data can be programmed by tapping the DEC/INC buttons. In the Cycle data
and Graph data modes, the data can be accessed. In the Normal data mode, the parameters can not
be programmed.
LiPo, Lilon, LiFe battery balance page
This page (left) displays the connected battery parameters.
Tapping will activate the box (blue). The battery memory
can then be selected.
2728
Tap the DATA icon to check the charge/discharge
data on the main page.
Charge time
Peak voltage
Charge capacity
Internal impedance
of charge battery
Cycle number
Discharge time
Average voltage
Discharge capacity
Internal impedance
of discharge battery
Finish Sound : 10 types of sounds are available.
Sound Time :
The times available for the charger are
ON, OFF, 5sec, 15sec, and 1min.
Beep :
This parameter can be turned on/off to select
either an internal or an external button.
LCD Bright
: Backlight brightness can be adjusted
(1-20 steps).
Temp. Scale : The temperature unit can be changed.
Sound Vol. :
The sound level can be adjusted. (1-5 steps)
NORMAL DATACYCLE DATA GRAPH DATACONFIG MODE 1
1) NORMAL DATA :
Real time display of the input/output voltage, temperature, resistance of
battery.
2) CYCLE DATA :
Display of the data according to the cycle number.
- Charge/discharge time : Displays the total time of the charge/discharge process.
- Peak voltage : Display of the max voltage during the charging process.
- Average voltage : Display of the average voltage during the discharging process.
-
Charge/discharge capacity : Display of the charge/discharge capacity at completion.
- Internal impedance of the battery : Display of the internal impedance during charging/dis
▲▲▲▲
Input from the rear side and docking side.
The Wattage Setting of the User’s SMPS
from the rear side
The Voltage & Current Setting of the User’s
SMPS from the rear side
charging.
3) GRAPH DATA :
The graph reflects the programmed data, entered either automatically or
Display of the graph with the operating voltage, current, and temperature.
Output Sharing of Ch.1 and Ch.2
(Wattage with percentage)
manually.
◎ USER SETUP PAGE
Tap the USER SET icon on the main page to access to user setup modes (4 modes). The
data can be programmed. The page can be navigated by tapping the DEC/INC buttons.
Tap the USER SET icon to program
the user setup on the main page.
▲▲
CONFIG MODE 3CONFIG MODE 4
Not yet Applicable.
Low Voltage Error Setting
▲
CONFIG MODE 2
CH1 user setup of can be set at CONFIG
MODE 1-4.
Only the Finish sound of CONFIG MODE 1
in CH2 user setup can be set
Date & Time : Date, month, year, time setup
Alarm 1 : The first alarm time setup.
When not in use, set to OFF
User Name : Enter user name
Language : Not yet applicable
Option : Not yet applicable
Alarm 2 : The second alarm time setup.
When not in use, set to OFF
2930
◎ MISC PAGE (Addition function)
Tap the MISC icon on the main page to access the MISC mode and to program the
Servo, Brushless/Brushed power motor, Warmer and ESC functions.
Tap the MISC icon to program the MISC
setup on the main page
The additional functions of Polaron Pro
CH 1 : Motor Test, Servo Test, ESC Configuration and Warmer
CH 2 : Servo Test and ESC Configuration
This is the MISC setup page.
Tap the 3 icons to access each mode. Tap the ESC button to
return to the previous page.
- Used to test the Servo and Brushless Motor.
- Used to test and condition the Brushed Motor.
- Used to warm up the batteries and tires.
- Used for the
speed controller
setup and settings.
Servo and Brushless motor testing setup
1) Servo test division (Screen top)
- Connect the Servo to the connecter on the right side of the charger
(see picture, below).
Check the servo connector
polarity S,+,-
Min, Mid, Max signal
:
Tap the relevant buttons. The servo is operated in accordance with the preset
signal. The parameters of each article can be changed by tapping the DEC/INC buttons.
Output signal
Auto loop time
: Displays the current signal output parameters.
: After entering the Auto loop time (0.1 - 5.0sec),
tap the Enter button.
High power servos may not function well using only short operatinng times, as
these servos often require a high peak current demand. For these servos,
extend the operating time to accomodate the increased peak current
requirements.
2) Motor test division (Screen Top and bottom)
- Motor sensor connector and servo test connector are both used.
The 3 sensors at the top indicate if the motor is OK or not.
RPM and Kv are shown at the bottom.
Continuously rotate the motor shaft for approximately 5 seconds.
Mid Signal
Min Signal
Output Signal
Motor RPM
Output voltage
Sensor check
Max Signal
Auto loop time
Output current
KV data
The charger will then indicate if the sensor is OK or not.
The motor should be connected to the motor sensor connector.
An (optional) splitter is required to check the motor RPM
and Kv. (Please refer to the picture on the next page.)
Auto Loop Start
3132
The optional accessory
Wire splitter for testing the motor
sensor (S8002)
Connection configuration for the ESC, Motor, Battery, and Wire splitter
Brushed motor setup
Connect the motor to a 4mm banana charge socket. Tap the MOTOR icon to access the motor
setup mode. This page has 3 menus.
1) Break-In
- The motor is operated and limited by the preset voltage for the preset time.
The operating time is set by minutes and seconds
The operating voltage is set.
Tap the Enter button to check the operating time, voltage, and consumption current.
For the connections on the charger side terminal, the connector marked “sensor in the wire
splitter” is connected to the motor and the left 2 connectors are connected to the charge
and the ESC, respectively. The ESC signal connector is connected to the charge servo test
socket.
2) Program
- Programming requires 4 inputs: the voltage, the operating time, the delay time and the
number of cycles. After entering each data value, tap the Enter button. The charger will
repeat to load the motor using the preset number of cycles. The blue character shows the
current process.
3334
Setting the number of cycles (1-10 cycles)
Setting the operating voltage, the operating time, and the
delay time, for each of the 4 steps.
The operating cycle number.
3) Motor test
- For the motor operations (6 steps), the average current (Aa) and the peak current (Ap) can be selected, using either 4.8V or 7.2V.
1) Battery Warmer
-
At low temperatures, lithium type batteries tend not to perform well. This function is used
to warm up the batteries to ensure proper function for batteries stored outdoors. Connect the
exclusive battery warmer bag to the charger output terminal and the temperature sensor connector.
Then, program the required parameters.
Temperature setup
Test voltage setup. (4.8V or 7.2V)
Alarm setup
Alarm rings at the preset time. The charger continue operating. Tap the STOP button to stop the alarm.
Displays the average current and the peak current for
6 steps.
Each step is operated using 5sec on/ 3sec off.
Output voltage setup
With an installed temperature sensor, this function is controlled automatically. The preset voltage can be outputted
for operations without a temperature sensor.
The temperature setup range is 5-15V
Processing time and temperature
With bags that can not accommodate a temperature sensor, the temperature can not
be controlled automatically. To ensure a proper temperature, control the voltage to
maintain the desired temperature inside the bag. Caution is warrented as an over
voltage setup can cause fires.
Warmer setup
Connect the warmer to the 4mm banana charge socket. Tap the WARMER icon to access
the warmer setup mode. This page has 2 menus.
3536
2) Tire Warmer
-
This feature can be used to warm rubber tires, providing an important competitive edge on the
track. Connect the tire cup to the charger output terminal and to the temperature connector.
Then, program the required parameters.
Temperature setup
Alarm setup
Alarm rings at the preset time. The charger continues operating. Tap the STOP button to stop the alarm.
Output voltage setup
With an installed temperature sensor, this feature is controlled automatically. The preset voltage can be outputted for setups without a temperature sensor. The temperature setup range is 5-15V.
Processing time and temperature
Connection configuration for the ESC setup (Charger, ESC, Motor, Battery, Receiver included)
For warmers not equipped with a temperature sensor, the temperature can not be con
trolled. To warm without a temperature sensor, control the voltage to maintain the desired
temperature of the tires. Please notice that an over voltage setup can cause fires.
Speed Controller Setting
Both the Car ESC and the Air ESC with a telemetry function
can be programmed without an extra programmer. Select the
ESC setup icon. Turn on the model’s power. Then, connect
the telemetry terminal to the EXT. MODULE, allowing the data
to be displayed and programmed. (pages 38-39)
The data can be programmed with 6 buttons.
1. The 3 modes can be accessed by the DEC/INC buttons.
2. The UP/DW buttons are used for the setup only after
the SET button has been touched. Without this toggle,
the UP/DW buttons are used to change the page.
3. The ESC setup page can be exited by touching the ESC
button.
-
Connect the telemetry terminal to the EXT MODULE.
Please note that some ESCs are required to connect the transmitter. Please check the
version of your ESC and throttle position. After connecting a battery to the ESC, the ESC
setup will become available.
To check the data, connect the telemetry terminal to the EXT MODULE without removing
the batteries.
- CAUTION -
· Depending on the version of the Air ESC, the throttle stick should be in the low-position.
· Depending on the version of the Car ESC, the throttle stick should be at neutral position.
· The ESC setup is not available while other functions are in operation.
3738
◎ FACTORY SETUP AND SCREEN CALIBRATION
Button for Channel changing and initializing
Data Initialization
*** Factory Data ***
Initializing Data...
Tap No1 to access the factory data mode.
The blinking characters alternate between red and blue,
indicating that the program is operational. After the Data
Initialization has completed, the return to the Start up page
will proceed automatically.
< Factory Setting >
1. Data Initialization
2. Touch Calibration
3. Resource Upgrade
4. BLC Port Test
Smart BMS *POLARON*
Press and hold the button. Turn on the charger’s power.
1. Return to the factory setup.
2. Touch screen calibration.
3. Image and sound update.
4. Checking the balance port.
The user can adjust No. 1,2,3. The manufacturer
can adjust No. 4 (The user can not adjust).
Smart BMS *POLARON*
Touch calibration (Touch screen calibration)
Tap the “+” icon 3 times on the screen to arrange the screen.
After completing the arranging process, the system will be rebooted for the charging
mode.
Tap anywhere on the screen to complete the Touch calibration. Then, return to the Start up page.
3940
Resource Upgrade (Image and sound download)
RESOURCE UPGRADE
<Image & Sound>
◎ ERROR MESSAGES
Press the button.
‘Download Start’
< WARNING !!! >
DO NOT TURN OFF
THW POWER.
Smart BMS *POLARON*
1. This screen is used to downlowed image and sound files from a PC to the flash memory in the
charger.
2. Program updates are found at www.openhobby.com and www.graupner-sj.com
BLC Port Test (Checking balance port)
*** BLC Port Test ***
This screen (left) is used to check the balance port. Please note
that the user cannot access this mode. (Only available to the
Testing BLC Port...
Smart BMS *POLARON*
manufacturer)
No Battery
Battery is not connected
to the output.
Pls connect the battery to
the output then restart!
Reverse Polarity
A Battery is connected
to the output in reverse!
Pls correctly connect the
battery to the output.
POLARON PRO DC chargers have a number of error and
warning messages that are designed to advise the user
of any problems. Tapping the error message can clear the
message and return to the previous page.
▶ Input voltages of less than 11V or exceeding 28V.
◆ A No Battery error message indicates that there is
no battery connected to the charger.
◆ A Reverse Polarity error message indicates that
the battery is plugged in “backwards”, inverting
the positive to negative connections.
◎ SLAVE BOARD UPGRADE (Product Update)
Open Circuit
A Battery is disconnec-
1. This screen (left) is for product updates from a PC
ted during an operation.
Pls reconnect the battery
and restart!
◆ An Open Circuit error message indicates that the
charging/discharging battery has been disconnected.
during an operation.
(personal computer).
2. Updates are available at www.openhobby.com and
www.graupner-sj.com
Short-Circuited
Output short-circuited.
Pls check the output.
◆ A Short-Circuited error message may indicate
multiple errors, including faults at the charger output
leads, at the battery leads, within the battery and locations on the cables, causing the short circuit.
4142
Low Output-VoltBLC Volt Low
Output voltage is lower
than the selected cells
or voltages.
Pls select proper cells
or voltages.
◆ A Low Output-Volt error message indicates that
either the voltage setup is below the requirements for
the charging/discharging battery or the number of cells
has been improperly selected.
Balancer cell voltage is
too low !
Low cell is [0]
◆ A BLC Volt Low error message indicates that
the balancer cell voltage is below the recommended operating conditions.
High Output-Volt
Output voltage is higher
than the selected cells
or voltages.
Pls select proper cells
or voltages.
◆ A High Output-Volt error message indicates that
either the out voltage setup exceeds the requirements
for the charging/discharging battery or the number of
cells has been improperly selected.
Calibration
Either calibration data or
internal circuit might
have been damaged.
Temp. SensorNo Sensor
A temperature sensor is
connected in reverse or
is defective.
◆ A Temp. Sensor error message indicates that the
temperature sensor either is plugged in “backwards”
with the positive to negative connections inverted or
A temp-sensor is not
connected to the port.
Pls connect the sensor
to the port then restart!
has a fault inside the sensor.
Bat.Temp Too LowConnection
Battery temp is too low
to be operated !
Bat.Temp Too High
Battery temp is too high
to be operated !
◆ A Bat. Temp Too Low error message indicates that
the battery temperature is too low to operate using the
charging process.
◆ A Bat. Temp Too High error message indicates
Selected cells and
cells connected to the
balancing port are
different !
Pls recheck and restart!
Motor Current
Pls reconnect the moto
rand restart !
that the he battery temperature exceeds the preset
temperature values.
◆ A Calibration error message indicates that threre
is a fault in either the default calibration data or the
internal circuits of the charger.
◆ A No Sensor error message indicates that
the temperature sensor has been disconnected.
◆ A Connection error message indicates that the
preset number of cells and the detected number of
cells are different.
◆ A Motor Current error message indicates that
the operating current exceeds the value in the
MISC MOTOR function.
Internal Temp.
Internal temp is too hot!
Contact Hobby Services
if this message appears
often.
◆ An Internal Temp. error message indicates that
the internal temperature within the charger exceeds the recommended operating conditions.
BLC Volt High
Balancer cell voltage is
too high !
Over cell is [0]
◆ A BLC Volt High error message indicates that
the balancer cell voltage exceeds the recommended operating conditions.
4344
Balancer Port
BLC Port is opened.
Pls check the BLC port.
Sync. Command
Sync order failed.
Error occured in the
counterpart channel !
◆ A Balancer Port error message indicates that
the balance connector has been disconnected.
◆ A Sync. Command error message indicates that
the preset number of cells and the number of cells
of CH1, CH2 are not matched to the values entered
into the Charge/discharge and Sync modes,
◎
COMMON PROBLEMS AND PRECAUTIONS FOR THE POLARON PRO DC CHARGER
◎ NiCd, NiMH BATTERY SAFETY
- The charger has been turned on, but the LCD Screen is off.
. Check that the external power source is an appropriate source.
. This charger should be operated only with the types of power sources that are indicated
on the specifications.
. Please contact the A/S center for additional information.
- The charger does not recognize the batteries.
.
Check that the battery connections and the polarity are correct.
.
Worn or excessively used cables should be replaced.
.
Replace damaged or defective cells in the battery pack.
- Battery voltage is low after the charging process has been completed.
(Cell voltages: NiCd, NiMH less than 1.2V or LiPo, LiIon less than 3.6V or 3.7V)
.
Increase the max charge capacity if the final results are too low.
.
Control Peak sense of NiCd, NiMH, if the values are too low or high
.
Replace worn or damaged charge cables.
- Discharging mode cannot be accessed.
.
Check to see if the the preset battery voltage and the cell voltage match.
.
Change damaged or defective cells in the battery pack.
- The mAh/time is too low after the charging process has completed.
. The battery may not be fully charged.
. Fully charge the battery and repeat the discharge process. Perform a cycle process to
improve the battery capacity for worn out or infrequently used batteries.
.
Reduce the discharge cut-off voltage values that have been programmed too high.
Control the discharge ratio.
. Check that the preset battery voltage and the cell voltage values match.
. For discharging with over current, repeat the discharge process to discharge the
remaining current. For example: for discharging processes exceeding 5A, cool down
the battery and repeat the discharge with 1A.
- Charging Lithium type batteries.
. Use a balance board with an EH to XH cable (MUST).
. Do not charge Lithium battery packs above the maximum charge rate. Using excessive
charge rates can damage the pack and be dangerous. Generally, Lithium Polymer
packs should not
be charged above 3C. However, some newer packs do allow charging at up to 5C, but
charging at these higher rates will reduce the life of the pack.
- With charging new NiCd/ NiMH batteries for the first time, the process may terminate
within minutes. This stoppage does not indicate a problem. This stoppage results from an
unstabilized battery. To stabilize the batteries, charge the batteries either after increasing
the delta peak value or after performing a discharging process followed by a cooling down
period.
Do not use the batteries, if the charged capacity of the battery exceeds the specifications
for the battery capacity. If you experience repeated terminations upon charging, repeat the
charge and discharge process by at least 5 times and then repeat the charging process.
Premature terminations may occur up to the third time that the battery has been charged.
◎ Pb BATTERY SAFETY
- Pb batteries need to be charged every day. If the charged capacity of the battery falls
below 50%, this battery may not be recharged. The average charge time of a Pb battery
is 4-5 hours. Do not charge with an automobile battery, as the charger may be seriously
damaged.
◎ LiIon, LiPo, LiFe BATTERY SAFETY
-
Only charge batteries that have a Lithium ion or Lithium polymer mark.
-
Do not charge batteries that have a Lithium mark. Charging Lithium mark batteries will damage
the batteries and may cause fires or personal injuries.
-
Only charge batteries labelled with these cell voltages ( 3.3V / 3.6V / 3.7V ).
- Place the charger and battery on a non-flammable surface during the charging process.
- NEVER charge Lithium ion/Polymer/Fe batteries inside a vehicle.
- Always ensure that the charger is correctly programmed for the battery being charged,
checking both the voltage and the capacity. Be particularly careful with series/parallel battery
packs or using packs of different specifications with the same charger.
- Never charge at a rate exceeding the recommended specifications by the cell manufacturer.
(VERY DANGEROUS).
- Do not leave Lithium ion/Polymer/Fe batteries unattended during the charging process.
Continual monitoring of the batteries is very important.
- Every few minutes, check the temperature of the battery being charged. If the battery
becomes hot to the touch, disconnect it from the charger immediately and allow to cool. Do not
restart the charging process until both the battery and the charger have been checked for
compatibility
and the
charger settings have been confirmed as being correct.
- In the unlikely event of the Lithium ion/Polymer/Fe battery catching fire, DO NOT use water to
attempt to put the fire out! Instead, use sand or a fire extinguisher designed for electrical fires.
4546
- When used correctly, Lithium ion/Polymer/Fe battery packs are as safe as any other type of
rechargeable battery pack. However, these batteries do require different charge regimes than the more
established Nickel Cadmium and Nickel Metal Hydride technologies and have the potential for catching
fire, if severely mistreated.
- If Lithium Polymer battery packs are short-circuited or severely over-charged, elemental Lithium may be
deposited internally. If the battery pouch is damaged, elemental Lithium can escape from inside the
battery. If this occurs, a fire may result. Elemental Lithium is highly reactive with exposure to water or
moisture,
producing flammable hydrogen gas and corrosive fumes. Elemental Lithium is only produced
with severly mistreated battery packs. During normal usage, explosions or fires are extremely rare.
- Lithium Ion/Polymer battery packs must NEVER be discharged below 3 volts per cell (Li-Fe 2.0V), as
this will result in damage to the cells. If the voltage is allowed to drop below 3 volts per cell, the
battery voltage may seem to recover following a charge, but the battery may not have full
nominal capacity and a reduction in performance is likely. Allowing the voltage to fall below 3 volts per
cell will invalidate all warranty claims.
- Never charge Lithium Polymer battery packs to values exceeding 4.2V per cell, Lithium Ion batteries
exceeding 4.1V volts per cell or LiFe batteries exceeding 3.7V per cell. Exceeding these recommended
values can cause irreversible damage to the cells and will invalidate all warranty claims.
- Never charge Lithium battery packs at rates exceeding the maximum charge rate, as damage to the
pack can occur and this process may be very dangerous. Generally, Lithium Polymer packs should
not be charged above 2C (2 x Capacity).
However, some newer packs do allow charging at rates up to 5C. Charging at these excessily high rates
will
reduce the life of the pack. (e.g Pack of 2500mAh capacity : 2C = 5000mAh = 5A max)
- Do not use discharge rates in excess of those specified with the battery pack, as a significant
drop in voltage under load will occur that can dramatically reduce the number of
charge/discharge cycles that the battery pack will hold.
- Disposal of the Lithium battery packs requires that the pack be completely discharged.
Use a light bulb, electric motor or similar to completely discharge the pack.
◎ The Guide for the related Countries’ Certifications
Conformite Europeenne
NO. BCT13KC-2189E
Model: POLARON PRO CHARGER
Item Number(s): S2003
The object of declaration described above is in conformity with the requirements of the
specifications listed below, and accordance with the following applicable
directives: 2004/108/EC Electromagnetic Compatibility
EMC : EN 55014-1:2006+A2:2011
EN 55014-2:1997+A2:2008
◎ ENVIRONMENTAL PROTECTION NOTES
This product must not be disposed of with other waste. Instead,
Do not allow a Lithium battery pack to short-circuit! A short-circult may result in a
minor explosion with a consequential fire.
- Before charging Lithium battery packs, inspect closely for any damage, such as punctures in
the sleeving or swelling (expanding) of the battery. Do not charge if any damage has been
detected, even if the battery otherwise appears to be new and unused.
- Before starting the charging process, double-check the settings on the charger to ensure that
the correct parameters have been entered for the specific battery pack that is to be charged.
Using the wrong settings is likely to result in damage to the battery pack being charged and
could result in the battery catching fire.
4748
it is the user’s responsibility to their waste equipment by handing it over to
a designated collection point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling of
your waste equipment at the time of disposal will help to conserve natural resources and
ensure that it is recycled in a manner that protects human health and the environment. For more
information about where you can drop off your waste equipment for recycling, please contact your
local city office, your household waste disposal service or where you purchased the produce
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