GRAPHTEC JW220-06, Master Jet JW220-06 User Manual

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JW220-06

USER’S MANUAL

MANUAL NO.JW220-UM-151

TO ENSURE SAFE AND CORRECT USE

• To ensure the safe and correct use of your printer, read this manual thoroughly prior to use.

• After reading this manual, store it in a safe place for reference as necessary.

• Do not allow small children to touch the printer.

• The following describes important points for safe operation. Be sure to observe them strictly.

Conventions Used in This Manual

To ensure the safe and correct use of the printer as well as to prevent human injury and property damage, the safety precautions provided in this manual are ranked in the three categories described below. Be sure to gain a full understanding of the difference between each of the categories before reading the Manual.

This category provides information that, if ignored, is highly likely

DANGER

WARNING

to cause fatal or serious injury to the operator.

This category provides information that, if ignored, is likely to cause fatal or serious injury to the operator.

This category provides information that, if ignored, could cause

CAUTION

injury to the operator or damage to the printer.

Description of Safety Symbols

The symbol indicates information that requires careful attention (including warnings). The specific point requiring attention is described by an illustration or text within or next to the symbol.

The symbol indicates an action that is prohibited. Such prohibited action is described by an illustration or text within or next to the symbol.

The symbol indicates an action that must be performed. Such imperative action is described by an illustration or text within or next to the symbol.

Safety Precautions

To ensure the safe and correct use of your printer, be sure to observe the following points.

Installation Precautions

WARNING

Do not install the printer in the vicinity of

volatile solvents such as alcohol or thinner.

• A volatile solvent coming into contact with any of the internal electrical components may result in a fire hazard or electric shock.

Benzine

Thinner

Do not place objects such as those listed

below on top of the printer.

• Objects such as these coming into contact with any of the internal electrical components may result in a fire hazard or electric shock.

- Metallic objects such as necklaces

- Objects such as glasses, vases, houseplants, etc. that contain water or other fluids If any of these objects does come into contact with the internal electrical components immediately turn off the power, remove the plug from the power outlet, and either contact the store where you purchased your printer or your nearest Graphtec representative.

CAUTION

Do not use the printer in an unstable location

such as on a slope or a location that is subject

to a lot of vibration.

• Such locations may cause the printer to tip over and cause injuries.

Do not place heavy objects on top of the

printer.

• Such objects may tip over or fall off, causing injuries.

If the printer is mounted on its dedicated

stand, be sure to use the caster stoppers to fix

the stand in place and prevent it from moving

while the printer is being used.

• If the stand is not fixed in place, the printer may tip over and cause injuries.

Avoid using the printer in the following loca-

tions.

• Use in such locations may result in a fire hazard or electric shock.

- Excessively humid or dusty locations

- Locations exposed to direct sunlight

- Locations exposed to high temperatures

- Locations near flames or moisture

iii

Leave plenty of space around the printer.

• Leave sufficient space for operations in front of and behind the printer.

When using the printer on a desktop

At least 300 mm

Standard When the paper guide table is mounted

When the A2-size paper feed cassette is mounted.

When using the printer on its optional stand

At least 300 mm

At least 200 mm

A2-size paper feed cassette

At least 200 mm

At least 300 mm

At least 200 mm

Power Supply Precautions

WARNING

Do not damage the power cable, or modify it in

any way. Moreover, do not place heavy objects

on the power cable, pull on the cable, or bend

it excessively.

• There may be current leakage from the damaged parts, resulting in a fire hazard or electric shock.

• Do not unplug or plug in the power cable when your hands are wet, such action may result in electric shock.

Do not connect multiple devices to the same

power outlet.

• Use of the printer in such a condition may result in a fire hazard or electric shock.

Do not bundle or tie-wrap the power cable.

• Use of a bundled power cable may result in a fire hazard or electric shock.

Make sure that the power cable is firmly in-

serted into the power outlet.

• Use of a power cable when the plug is not completely inserted into the power outlet may result in a fire hazard or electric shock.

Do not use a power cable other than the one

supplied with your printer.

• Use of a different power cable may result in a fire hazard or electric shock.

CAUTION

Do not connect the inkjet printer to a non-rated

power supply.

• Use of a different supply voltage may result in electrical shock or a fire hazard due to current leakage.

When disconnecting the power cable, be sure

to hold on to the plug, and not pull on the

cable itself.

• Pulling on the cable will expose the core wires, or cause damage such as broken wires. Current leakage from the exposed or damaged areas may result in a fire hazard or electric shock.

As a general rule, do not use an extension

cord.

• Use of an extension cord may result in a fire hazard or electric shock. If you must use an extension cord, unbundle it, and make sure that the power plug is firmly inserted into the extension cord socket.

Prohibited

Specified

rating

Make sure that the power plug can be readily

unplugged at any time, and that there are no

objects placed in its vicinity.

• Objects placed in the vicinity of the power plug will prevent its removal in an emergency.

Be sure to ground the earth terminal.

Ground the inkjet printer

• If the cutting plotter is not grounded, the operator could suffer an electrical shock in case of current leakage.

• Denmark

Vigtigt ! Lederen med grøn/gul isolation må kun tilsluttes en klemme mærket (IEC 417, No. 5019) eller (IEC 417, No. 5017).

• Norway

Apparatet må tilkoples jordet stikkontakt.

• Sweden

Apparaten skall anslutas till jordat uttag.

• Finland

Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan.

Handling Precautions

WARNING

Do not disassemble or modify the printer.

• Such actions may result in a fire hazard or electric shock.

If the printer makes an unusual noise, gener-

ates smoke, overheats, emits a strange odor,

or otherwise functions abnormally, immedi-

ately turn off the power, remove the plug from

the power outlet, and either contact the store

where you purchased your printer or your

nearest Graphtec representative.

• Use of the printer in such a condition may result in a fire hazard or electric shock.

Do not use flammable aerosols or similar

products in the vicinity of the printer.

• The gas contained in the spray may cause a fire hazard or electric shock if it comes into contact with the printer's internal electrical components.

vii

Before moving the printer, make sure that the

power switch is in the "off" position and that

the power plug has been removed from the

power outlet.

• If the printer is moved while it is still plugged into the power outlet, the power cable may

be damaged and cause a fire hazard or electric shock.

CAUTION

Take care not to drop metallic items such as

paper clips or staples, or spill water, other

fluids or flammable solvents (alcohol, ben-

zene, thinner, etc.) inside the printer.

• Metallic items or fluids coming into contact with the

internal electrical components may result in a fire hazard or electric shock. If such items

or fluids fall or are spilled inside the printer, immediately turn off the power, remove the

power plug from the power outlet and either contact the store where you purchased the

printer or your nearest Graphtec representative.

Do not insert your hands inside the printer

during a printing operation or when paper is

being loaded.

• Moving parts inside the printer may cause injuries.

Take care not to cut your hands or other parts

of your body when handling the roll paper

cutter.

• There is a risk of cutting your fingers on the cutter

blade.

If the printer will not be used for an extended

length of time, such as at night, turn off the

power switch as a safety precaution.

viii

Maintenance and Inspection Precautions

WARNING

Be sure to turn off the power and remove the

power plug from the power outlet before per-

forming any cleaning operations.

• Failure to do so may result in a fire hazard or electric shock. Moreover, there is a risk of injury if the printer starts to move during a cleaning operation.

To clean the printer, use a cloth that has been

dampened with neutral detergent and then well

wrung out. Do not use volatile solvents such

as alcohol, benzene or thinner to clean the

printer.

• A volatile solvent coming into contact with any of the internal electrical components may result in a fire hazard or electric shock.

Benzine

Thinner

CAUTION

At least once a year, remove the power plug from the power outlet and clean

the prongs and surrounding areas.

• A build-up of dust may result in a fire hazard.

When cleaning or checking the inside of the printer, make sure that a

metallic object such as a necklace or bracelet does not come into contact

with any of the internal components.

• Such actions may result in injuries or an electric shock.

When replacing roll paper, loading paper, or removing paper that has

become jammed in the printer, take care not to cut yourself on the edges

of the paper.

• Sharp paper edges may cause injuries.

Precautions on Handling the Consumable Items

CAUTION

Do not touch any metallic parts on the print

heads after a printing operation.

• These parts will be hot, and may cause burns.

• Printing malfunctions may occur.

• There is a risk of damage from static electricity.

Do not touch the ink cartridge openings or the

head section of the print heads.

• Your fingers may become stained with ink.

• Printing malfunctions may occur.

• There is a risk of damage from static electricity.

As a safety precaution, store the print heads and ink cartridges in a location

out of the reach of small children.

• If ink is licked or ingested accidentally, consult a doctor immediately.

Do not drop or shake the print heads or ink

cartridges.

• Such actions may cause the ink to leak or spatter, with the risk of staining your surroundings and clothing.

• The head section may become damaged, making the print head unusable.

Do not touch the blade of the roll paper cutter.

• You may cut your fingers on the blade.

The print heads are consumable items

• The print heads are consumable items. If printing is not performed correctly even after the print heads have been cleaned or adjusted, replace them with new ones. See Chapter 5, "Maintenance" for further details.

Precautions to observe when removing jammed paper

• When removing paper that has become jammed inside the printer, take care not to get

ink from the paper on your clothing or hands. There is a possibility of ink adhering to your clothing or hands.

• If paper has become jammed during a paper feed operation, do not pull too hard on

the paper to remove it. Pulling on the paper may cause it to tear, and torn paper fragments remaining inside the printer may cause paper feed problems.

• Please refer to Section 6.4, "If the Paper Becomes Jammed" for the correct removal

procedure.

Precautions to Note When Unpacking the Printer

If the printer was stored in a location where the temperature dropped below 10 °C, allow sufficient time for the printer to become acclimatized to room temperature (the operating environment specification is the range from 15 °C to 30 °C) before mounting the print heads. (We recommend that you allow at least two hours for the printer to become acclimatized.)

Precautions to observe when installing the printer

If the printer will be installed as a desktop model, be sure to heed the following points.

• Install the printer on a flat desk.

• Make sure that all five rubber feet are sitting on the desk.

• Do not install the printer on a stepped surface. (Installing the printer in a location where its underside is touching another object may cause malfunctions to occur.) If there is no desk available for installation, mount the printer on the dedicated stand (ST0060) that is available as an option.

Correct Incorrect

Incorrect

Precautions to observe when handling the paper

• Paper may not be fed correctly and may become jammed if the leading edge of the

roll paper is not straight or if there is adhesive from the fastening tape remaining on the paper. Make sure that the leading edge is straight before loading the paper in the printer.

• Paper feed problems or paper jams may occur if paper that is not Graphtec-supplied

paper is used. Be sure to use Graphtec-supplied paper.

• Depending on the storage conditions, the paper may become creased and/or the

leading edge may curl up. The use of creased or curled paper may cause paper jams. Remove the creased or curled sections before loading the roll paper in the printer. (If you are using a cut sheet, remove the creased section before loading the sheet in the printer.)

Notes on the ink cartridges

Do not leave an ink cartridge that has been removed from the printer lying around for an extended period of time. Doing so may cause ink deterioration, inferior print quality, or clogging of the print head nozzles.

Notes on the print heads

Do not perform any unnecessary print head removal or mounting operations. Print head removal and mounting operations should only be performed when print head replacement is required.

Be sure to observe the following points when loading paper in

the A2-size paper feed cassette

• Align the edges of the paper stack before loading it in the tray.

• Do not use paper that has been folded or creased.

• Fan the paper stack thoroughly before loading it in the tray.

If the paper is not fanned, paper jams may occur or two or more sheets may be fed at

the same time.

xii

Notes on connecting the printer to a power outlet

Always leave the printer connected to a power outlet. The printer periodically performs automatic maintenance operations in order to maintain print quality.

xiii

WARNING

Only computers or peripherals (computer input/output devices, terminals, printers, etc.) certified as complying with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules, may be attached to this product when this product is operated in a residential environment. Operation with non-certified peripherals is likely to result in interference to radio and TV.

FEDERAL COMMUNICATIONS COMMISSION RADIO FRE-

QUENCY INTERFERENCE STATEMENT

"This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help."

xiv

PREFACE

Thank you for choosing the Graphtec JW220-06 inkjet printer. Please read this manual thoroughly before attempting to use your new product to ensure that you use it safely and correctly.

Notes on this Manual

(1) No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the prior written permission of Graphtec Corporation. (2) The product specifications and other information in this manual are subject to change without notice. (3) While every effort has been made to provide complete and accurate information, please contact your sales representative or nearest Graphtec vendor if you find any unclear or erroneous information or wish to make other comments or suggestions. (4) Notwithstanding the stipulations in the preceding paragraph, Graphtec Corporation assumes no liability for damages resulting from either the use of the information contained herein or the use of the product.

Registered Trademarks

All names of companies, brands, logotypes, and products appearing in this manual are the trademarks or registered trademarks of their respective companies.

Copyright

This User's Manual is copyrighted by Graphtec Corporation.

Precautions to Observe When Transporting the Printer

Be sure to read Section 5.8, "Precautions on Transporting the Printer" before transporting the printer to another destination. Do not transport the printer as is, as there is a possibility of the ink leaking out. If you have any questions or if anything is unclear, please contact your sales representative or nearest Graphtec vendor.

TO ENSURE SAFE AND CORRECT USE ..................................................................................... i

PREFACE ....................................................................................................................................... I

Notes on this Manual......................................................................................................... I

Registered Trademarks ..................................................................................................... I

Copyright ........................................................................................................................... I

Precautions to Observe When Transporting the Printer.................................................... I

Chapter 1 Before Using the Printer ............................................................................................. 1-1

1.1 Checking the Contents of the Package ................................................................... 1-1

1.2 Parts Names and Functions .................................................................................... 1-2

Front View ............................................................................................................... 1-2

Control panel ........................................................................................................... 1-2

Rear View................................................................................................................ 1-3

A2-size Paper Feed Cassette ................................................................................. 1-3

Chapter 2 Connection and Preparations ..................................................................................... 2-1

2.1 Attaching the Paper Guide Table ............................................................................. 2-1

2.2 Attaching the A2-size Paper Feed Cassette ............................................................ 2-1

2.3 Connecting to the Power Supply ............................................................................. 2-2

2.4 Turning the Power On and Off ................................................................................. 2-2

Turning the Power On ............................................................................................. 2-2

Turning the Power Off ............................................................................................. 2-2

2.5 Mounting the Print Heads ........................................................................................ 2-3

2.6 Mounting the Ink Cartridges .................................................................................... 2-6

2.7 Mounting the Roll Paper Cutter ............................................................................... 2-8

2.8 Connecting the Printer to a Computer ................................................................... 2-10

USB Connection.................................................................................................... 2-10

Ethernet connection (option) ................................................................................. 2-11

Chapter 3 Loading the Paper ...................................................................................................... 3-1

3.1 Usable Paper Types ................................................................................................ 3-1

Paper Types and Sizes ........................................................................................... 3-1

Print Area ................................................................................................................ 3-3

3.2 Using Roll Paper ..................................................................................................... 3-6

Loading roll paper ................................................................................................... 3-6

Removing roll paper ................................................................................................ 3-9

3.3 Using Cut Sheets .................................................................................................. 3-10

Loading cut sheets ................................................................................................ 3-10

Removing a cut sheet ........................................................................................... 3-12

3.4 Using the A2-size Paper Feed Cassette ............................................................... 3-13

Attaching and removing the A2-size paper feed cassette ..................................... 3-13

Loading paper in the A2-size paper feed cassette ................................................ 3-15

Manual feeding...................................................................................................... 3-17

3.5 Using the Anti-Curling Guides ............................................................................... 3-19

Chapter 4 Printer Driver .............................................................................................................. 4-1

4.1 Printing from Windows ............................................................................................ 4-1

4.2 Canceling Printing in Windows ................................................................................ 4-3

4.3 Printer Driver Capabilities........................................................................................ 4-4

Main driver features ................................................................................................ 4-4

Compatible Operating Systems .............................................................................. 4-4

4.4 Printer Driver Functions........................................................................................... 4-5

[Base Setting] tab .................................................................................................... 4-5

[Options] tab ............................................................................................................ 4-8

[Graphics] tab ........................................................................................................ 4-10

[Color adjustment] tab ........................................................................................... 4-11

[About This Driver] tab........................................................................................... 4-12

4.5 Printer Information Button ..................................................................................... 4-13

[Data Information] tab............................................................................................ 4-13

[Printer Information] tab......................................................................................... 4-14

[Maintenance] tab.................................................................................................. 4-16

4.6 Message Displays ................................................................................................. 4-17

Chapter 5 Maintenance ............................................................................................................... 5-1

5.1 Checking the Printer Information ............................................................................. 5-1

[Printer Information] dialog screen .......................................................................... 5-1

Launching the [Printer Information] dialog screen................................................... 5-2

5.2 Replacing the Print Heads and Ink Cartridges ........................................................ 5-3

Checking the print heads and ink cartridges ........................................................... 5-3

Replacing the print heads ....................................................................................... 5-4

Replacing the ink cartridges .................................................................................... 5-8

5.3 Print Head Cleaning and Alignment ...................................................................... 5-10

Cleaning the Print Heads ...................................................................................... 5-10

Wiping the print heads .......................................................................................... 5-12

Aligning the print heads......................................................................................... 5-14

5.4 Handling the Print Heads ...................................................................................... 5-15

5.5 Replacing the Roll Paper Cutter ............................................................................ 5-16

5.6 Cleaning the Printer............................................................................................... 5-19

III

5.7 Cleaning the Maintenance Station ........................................................................ 5-21

5.8 Transporting the Printer......................................................................................... 5-24

Attaching the various shock-absorbing packing materials .................................... 5-27

Packing the components into the packing box ...................................................... 5-27

Chapter 6 What to Do if This Happens ....................................................................................... 6-1

6.1 When an Error Message is Displayed ..................................................................... 6-1

Messages relating to paper ..................................................................................... 6-1

Messages relating to the print heads and ink cartridges ......................................... 6-2

Messages relating to the printer .............................................................................. 6-2

Messages relating to the print server connection and messages displayed during

connection monitoring ............................................................................................. 6-3

6.2 The Printer Does Not Operate Correctly ................................................................. 6-4

6.3 When Printing is not Satisfactory ............................................................................ 6-5

6.4 If the Paper Becomes Jammed ............................................................................... 6-6

Removing jammed roll paper .................................................................................. 6-6

Removing a jammed cut sheet................................................................................ 6-8

6.5 What to Do When Other Devices Cannot be Recognized..................................... 6-11

Appendix A Standard Specifications ........................................................................................... A-1

A.1 External Dimensions and Weight Standard Specifications ...................................A-1

A.2 External Dimensions and Weight When the A2-size paper feed cassette is installed

A-1

A.3 External Dimensions and Weight When the printer is mounted on a stand (ST0060:

option) .....................................................................................................................A-2

A.4 Standard Specifications ..........................................................................................A-3

Appendix B Options and Supplies............................................................................................... A-4

B.1 Options.................................................................................................................... A-4

B.2 Supplies ..................................................................................................................A-4

B.3 Cartridges for use when transporting the printer..................................................... A-5

Index .................................................................................................................................... Index-1

Chapter 1 Before Using the Printer

1.1 Checking the Contents of the Package

Check to confirm that all of the items shown below are present. If any item is missing, promptly contact the store where you purchased your printer or your nearest Graphtec representative.

Printer unit ···1

Power cable ···1

USB cable ···1

Print heads (Black, color) ···1 of each

Paper guide table (with two setscrews) ···1 set

A2-size Paper Feed Cassette ···1 set

Phillips screwdriver ···1

Ink cartridges (Black, cyan, magenta, yellow) ···1 of each

Quick Start Guide ···1

Roll paper cutter ···1

Anti-curling guides ···2

Roll paper stocker ···1 assembly

Software package (CD-ROM) ···1

· Printer driver

· User's manual (PDF format)

· Adobe Acrobat Reader

1-1

1.2 Parts Names and Functions

Front View

(1) Center cover ................. Used when mounting the roll paper cutter and when cleaning the inside of

the printer unit.

(2) Maintenance cover........ Used when the print heads are replaced. (Print head replacement position)

(3) Handholds ..................... These handles (located at the left and right sides of the printer) are used to

grip the printer when moving it.

(4) Anti-curling guides......... These guides are attached when thin media such as tracing paper is used.

(5) Paper guide table .......... Used for loading paper for printing.

(6) Ink cartridge cover ........ Used when mounting the ink cartridges. (Ink holder)

(7) Roll paper cutter ............ Used for cutting roll paper.

(8) Cutter holder ................. Used to mount the roll paper cutter.

Control panel

(9) [POWER] button ........... Press this button to turn the power supply to the printer on or off. The button

lights (blue) when the power supply is on.

(10) [DATA] LED ................. Flashes (green) when data is being received from the computer.

(11) [CAUTION] LED .......... Lights (orange) when the printer is out of paper.

(12) [ERROR] LED ............. Lights (red) when there is a paper jam, when the print head carrier stops, or

when some other malfunction occurs.

(13) [CANCEL] button ........ Press this button to cancel the printing operation.

(14) [FORWARD] button..... Press this button to feed the paper in the forward direction when the printer

is in standby status.

(15) [REVERSE] button ...... Press this button to feed the paper in the reverse direction when the printer

is in standby status. (16) [PAPER CUT] button... Press this button to cut roll paper when the printer is in standby status.

(8) Cutter holder

(2) Maintenance cover (Print head replacement position)

(3) Handholds

(10) [DATA] LED

(flashes green)

(9) [POWER] button

(lights blue)

(11) [CAUTION] LED

(lights orange)

(12) [ERROR] LED

(lights red)

(4) Anti-curling guides

DATA

CAUTION

ERROR

CANCEL FORWARD REVERSE PAPER CUT

(13) [CANCEL] button

(14) [FORWARD] button

(7) Roll paper cutter

(1) Center cover

(6) Ink cartridge cover

(Ink holder)

(5) Paper guide table

(16) [PAPER CUT] button

(15) [REVERSE] button

1-2

Rear View

(17) Roll paper stocker .................. Used for loading roll paper for printing.

(18) Access door ........................... Open this door to remove the paper if it becomes jammed.

(19) Power inlet ............................. Used to connect the power cable.

(20) USB interface connector ........ Used to connect the USB cable.

(17) Roll paper stocker

(18) Access door

(19) Power inlet

(20) USB interface connector

A2-size Paper Feed Cassette

The A2-size paper feed cassette is designed specifically for feeding plain paper. Cut sheets of standard-size paper, from A4-size to A2-size*1, can be loaded in the A2-size cassette to enable automatic feeding of paper to the printer. *1: Please note that only paper of the same size can be loaded at one time in the cassette.

The number of cut sheets that can be loaded

• Plain paper (64 g/m2): approx. 100 sheets *2: The number of sheets is a guideline only. When actually loading the paper in the

cassette, make sure that the top of the stack is below the line under the [ ] mark printed on the stock tray.

Paper alignment levers ............ Move these levers to match the paper size and hold the paper in

place.

Stock tray ................................. Used to load cut sheets for feeding.

Paper guide table..................... Use this table when manually feeding sheets for printing.

Paper stack

height

Stock tray

Paper alignment levers

Paper guide table

1-3

Chapter 2 Connection and Preparations

2.1 Attaching the Paper Guide Table

Firmly insert the paper guide table into the printer until it makes contact with the rear side, and then fasten it in place with the two setscrews provided.

Paper guide table

Setscrews

Phillips screwdriver provided with the printer

2.2 Attaching the A2-size Paper Feed Cassette

Attach the A2-size paper feed cassette, insert it fully into the printer as shown in the diagram below. After the cassette has been inserted, gently pull on it to check that it is firmly inserted.

Stock tray

2-1

2.3 Connecting to the Power Supply

Connect one end of the power cable provided to the printer's power inlet and the other end to an AC power outlet of the rated supply voltage.

AC power outlet

Power cable

2.4 Turning the Power On and Off

Turning the Power On

Press the [POWER] button on the printer's control panel. When the printer is in the power-on status, the [POWER] button lights blue.

Power inlet

DATA

CAUTION

ERROR

CANCEL FORWARD REVERSE PAPER CUT

Turning the Power Off

Press the [POWER] button on the printer's control panel. When the printer is in the power-off status, the [POWER] button LED is extinguished.

DATA

CAUTION

ERROR

CANCEL FORWARD REVERSE PAPER CUT

OFF

CHECKPOINT

After the printer has been turned off, wait at least five seconds before turning it

on again.

2-2

2.5 Mounting the Print Heads

1. Press the printer's [POWER] button to turn on the printer. Check that the [POWER] button LED lights blue.

2. Open the maintenance cover at the left-hand side of the printer.

Maintenance cover

3. The print head carrier moves to the print head replacement position.

DATA

CAUTION

ERROR

CANCEL FORWARD REVERSE PAPER CUT

Print head carrier

4. Press down on the lock to open the joint block.

Lock

2-3

Joint block

5. Prepare the print heads for mounting by removing the protective tape.

Print head

Protective tape

CAUTION

• Do not drop or shake the print head. Such actions may cause the ink to leak or

spatter, with the risk of staining your surroundings and clothing. Moreover, the

head section may become damaged, making the print head unusable.

• Do not touch the metallic parts of the print head or the print head section itself.

Such actions will adversely affect the printing. Moreover, there is a risk of

damage to the print head from static electricity.

6. Mount the print heads. Mount the black print head in the left-hand holder. Next, mount the color print head in the right-hand holder.

Print head (black)

Print head (color)

7. Press down on the joint block until it makes an audible click.

2-4

8. Gently close the maintenance cover.

2-5

2.6 Mounting the Ink Cartridges

CHECKPOINT

• Before mounting the ink cartridges, make sure that the print heads have been

mounted.

• Perform this procedure with the printer in the power-on status. Check that the

[POWER] button is lit blue.

• There are four types of ink cartridges: black (BK), cyan (C), magenta (M) and

yellow (Y). Check their mounting positions in the ink holder in the printer, and

make sure that each cartridge is mounted correctly.

1. Open the ink cartridge cover at the right-hand side of the printer.

Ink cartridge cover (Ink holder)

2. Align each ink cartridge with its corresponding rail on the ink holder, and then insert it gently until it clicks into place. At this time, check the color of each ink cartridge and make sure that it is inserted at the correct position.

Rail

Ink cartridge

Black

Cyan

Magenta

Yellow

CAUTION

• Do not touch the printed circuit board part of the ink cartridges with your fin-

gers. Such action may cause damage due to static electricity.

• Do not drop or shake the ink cartridges. Such actions may cause the ink to leak

or spatter, with the risk of staining your surroundings and clothing.

2-6

3. When all four ink cartridges have been mounted, gently close the ink cartridge cover.

CHECKPOINT

The printer driver can be used to check the status of the print heads and the ink

cartridges. For further details, see Chapter 4, "Printer Driver".

2-7

2.7 Mounting the Roll Paper Cutter

CAUTION

• Take care not to cut your fingers or other parts of your body on

the roll paper cutter blade.

• When mounting the roll paper cutter, do not touch any of the

internal components of the printer other than the cutter holder.

Roll paper cutter

Take care with the blade inside the cutter

Note: The roll paper cutter is a consumable item.

1. Press the printer's [POWER] button to turn off the printer. Check that the [POWER] button LED is extinguished.

OFF

2. Open the center cover.

Center cover

DATA

CAUTION

ERROR

CANCEL FORWARD REVERSE PAPER CUT

2-8

3. Prepare the roll paper cutter for mounting. Remove the protective tape (with a piece of sponge attached) from the tip of the roll paper cutter blade, taking care not to cut yourself on the blade.

Protective tape (with sponge attached)

Take care with the blade tip

Roll paper cutter

4. Hold the roll paper cutter by its lock tab, and insert the cutter firmly into the holder. After the roll paper cutter has been mounted, check that the lock tab's hook is engaged in the cutter holder's slot.

Lock tab

Cutter holder

Lock tab hook

5. Close the center cover to complete the roll paper cutter mounting operation.

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2.8 Connecting the Printer to a Computer

USB Connection

A USB cable is used to connect the printer to the computer, via the respective USB interface connectors. The connectors at the computer and printer ends of the USB cable have different shapes. Make sure that the cable is oriented correctly before making the connection.

Computer

USB cable

USB interface connector

IMPORTANT

Make sure that the USB cable is firmly inserted into the interface connectors.

When using a USB cable, a USB driver must be installed in the computer. Do not

connect the cable before the driver has been installed.

CHECKPOINT

Please see the separate "Quick Start Guide" for the printer driver installation

procedure.

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Ethernet connection (option)

If an Ethernet print server (option) is used, the printer can be used in a network environment. Please see the user's manual provided with the Ethernet print server (option) for the network connection settings and other details.

1. Use the two screws provided with the Ethernet adapter to attach the adapter to the printer.

Ethernet adapter

2. Mount the Ethernet print server on the Ethernet adapter.

Print server

3. Use the USB cable to connect the printer and the print server. Next, use the Ethernet cable to connect the print server to the network.

Print server

Ethernet cable

Connect to network

USB interface connector

USB cable

2-11

4. Connect the AC adapter to the print server.

Print server

AC adapter

Power cable

2-12

Chapter 3 Loading the Paper

3.1 Usable Paper Types

The JW220 printer can handle a wide range of paper types up to A1 size (both roll paper and cut sheets). Select the paper type that best suits your printing application. In addition, use of the A2-size paper feed cassette enables automatic feeding of cut sheets (plain paper) of the same size.

Paper Types and Sizes

The paper types and sizes that can be used with the JW220 printer are shown in the following tables.

Paper types

Roll paper

Classification Name Part Name

Plain paper

Coated paper

Tracing paper

Glossy paper Photo paper

Recycled paper

Matte

Ecological

Thick matte

Tracing paper

JC-∗∗R-PM JC-∗∗R-PM-R2

JC-∗∗R-RMW2-R2 JC-∗∗R-RM2

JC-∗∗R-ST2 JC-∗∗R-ST2-R2

JC-∗∗R-RCT-R2 JC-∗∗R-STM2 JC-∗∗R-TM2 JC-∗∗R-WRP2

Abbre-

viation

RMW2 64

Weight

(g/m2)

PM 64

RM2 64

ST2 90

RCT 80

STM2 117

TM 75

WRP 175

Thickness

(µm)

Approx.90

Approx.92

Approx.84

Approx.114

Approx.110

Approx.153

Approx.68

Approx.180

Features

80% whiteness

80% whiteness, 70% recycled-paper content Suitable for outputting check prints

70% whiteness, 100% recycled-paper content Suitable for outputting check prints

Plain paper is used as the base Suitable for outputting check prints and simple graphics

80% whiteness, 70% recycled -paper content Suitable for outputting check prints

Plain paper is used as the base; white paper suitable for graphics Suitable for outputting color drawings, posters, etc.

Thin type, high translucency, natural tracing paper

Fast-drying photo paper that is suitable for printing graphics Vivid color reproduction; optimal for printing posters, etc.

Cut sheets

Abbre-

Weight

Classification Name Part Name

Plain paper

Tracing paper

Plain paper PM 64

Tracing paper

JC-∗∗L-PM-100 JC-∗∗L-TM2

viation

TM 75

(g/m2)

Thickness

(µm)

Approx.90

80% whiteness

Approx.68

Thin type, high translucency, natural tracing paper

Features

*1 These part names are for Graphtec-supplied paper. The "∗∗" part of the name varies

according to the paper size selected. Please see Appendix B, "Options and Supplies" for further details.

IMPORTANT

• To obtain high quality printed results, be sure to use Graphtec-supplied paper.

• Some of the paper types may require a longer ink drying time than others.

Allow sufficient time for the ink to dry before handling the prints.

• When using plain (or recycled) paper when "Normal" is specified for the print

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quality setting and high-density (dark) printing is performed, the paper may

become wavy. If this happens, either change the print quality setting to "High

quality" or else use coated or glossy paper instead.

Paper sizes

Roll paper: The following roll paper sizes can be used.

The maximum roll diameter must be less than 100 mm, the inner core diameter 2 inches, and the rolls outside wound (the print side is on the outside of the roll).

Roll paper sizes (paper widths)

ISO A1 Paper width 594.0 mm ISO A2 Paper width 420.0 mm ISO A3 Paper width 297.0 mm

JIS B2 Paper width 515.0 mm JIS B3 Paper width 364.0 mm

ARCH 24 Paper width 24 inch

CHECKPOINT

Please see Section 3.2, "Using Roll Paper" for details on how to load roll paper in

the printer.

Cut sheets: The following cut sheet sizes can be used.

Cut sheet sizes (paper sizes) ISO A1 594.0 x 841.0 mm ISO A2 420.0 x 594.0 mm ISO A3 297.0 x 420.0 mm ISO A4

JIS B2 JIS B3 JIS B4

210.0 x 297.0 mm

515.0 x 728.0 mm

364.0 x 515.0 mm

257.0 x 364.0 mm

CHECKPOINT

Please see Section 3.3, "Using Cut Sheets" for details on how to load cut sheets

in the printer.

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Print Area

The JW220 printer can print within the areas described below.

CAUTION

• Depending on how the paper is loaded in the printer, the margin sizes may vary

slightly.

• When the roll paper cutter is used to cut roll paper, the operating environment

may cause slight changes in the paper size (the length in the paper feed direc-

tion) to occur.

Roll paper

Printing can be performed in the area up to 5 mm from all the edges of the paper (leading edge, trailing edge, left and right edges).

5mm

Leading edge

5mm

Paper size

Left edge

Paper feed direction

Print area Right edge

5mm

Trailing edge

5mm

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Cut sheets

Standard print area

Printing can be performed in the area up to 5 mm from the leading edge, 13 mm from the trailing edge, and 5 mm from the left and right edges. (When "Wide" has been selected for "Margin Settings" in the driver setting menu.)

5mm

Leading edge

5mm

Paper size

Left edge

Paper feed direction

Print area Right edge

13mm

Trailing edge

5mm

Expanded print area

Printing can be performed in the area up to 5 mm from all the edges of the paper (leading edge, trailing edge, left and right edges). (When "Narrow" has been selected for "Margin Settings" in the driver setting menu)

5mm

Leading edge

5mm

Paper size

Left edge

Paper feed direction

Print area Right edge

5mm

Trailing edge

5mm

3-4

CAUTION

• With the Expanded print area, the print quality may deteriorate at the trailing

edge.

• The guaranteed area for accurate printing is the area where the margins are 5

mm for the leading edge, 13 mm for the trailing edge, and 5 mm for the left and

right edges.

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3.2 Using Roll Paper

IMPORTANT

• To obtain high quality printed results, be sure to use Graphtec-supplied paper.

• The rolls must be outside wound, with printing performed on the outer surface.

When loading a roll of paper in the printer, try to avoid touching the printing

surface directly with your hands.

Fingerprints on the printing surface will adversely affect ink adhesion.

• Take care not to cut your fingers on the edges of the paper when handling it.

• Paper may not be fed correctly and may become jammed if the leading edge of

the roll paper is not straight or if there is adhesive from the fastening tape

remaining on the paper. Make sure that the leading edge is straight before

loading the paper in the printer.

Loading roll paper

1. Press the printer's [POWER] button to turn on the printer. Check that the [POWER] button LED lights blue. Note: Immediately after the power is turned on, the printer performs an initialization

operation. Wait until the initialization operation has been completed before proceeding with the paper loading operation.

2. Check the direction in which the paper is wound, and then slide the roll onto the stocker shaft. At this time, slide the roll along the shaft until its right edge (as shown in the figure) fits onto the flange. Next, firmly insert the stopper so that it fits into the core at the other end of the roll.

Roll paper

Stocker shaft

Stopper

FlangeStopper

Roll paper

CAUTION

If the paper edges are not flush with the core at the sides of the roll, printing will

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not be performed correctly. Make sure that that the paper edges at both the left

and right sides of the roll are flush with the core.

The roll paper edges are

flush with the core

Roll paper

Roll paper edges

3. Check that the access door is closed. If it is open, close it.

Access door

The roll paper edges are

not flush with the core

Roll paper Roll paper core

Uneven roll paper take-up

4. Insert the roll paper stocker holding the roll into the stocker holders, making sure that the flange is at the right.

Flange

Stocker holders

5. Pull a length of paper out from the roll, making sure that the left and right sides are pulled out evenly. Next, while making sure that there is no slack in the roll, place your hands on the areas indicated by a black circle (●) in the figure below and guide the leading edge of the paper into the paper feed slot until it contacts the feed rollers inside the printer. A "beep" sound is emitted, and the roll paper is loaded automatically.

3-7

Paper feed slot

CAUTION

• Make sure that the left and right sides of the roll paper are pulled out evenly. If

the roll paper is loaded at an angle, the skew detection function will cause the

[ERROR] LED (red) on the control panel to light.

If the [ERROR] LED lights (red), follow the procedure described below to pull

the roll paper out toward the rear of the printer and then reload it.

Procedure

(1) Hold the roll paper that has been inserted into the paper feed slot at the left

and right edges, and pull it gently back toward the rear of the plotter (the side

with the roll paper stocker).

(2) Rotate the roll paper stocker toward the rear, and, while making sure that the

right edge touches the flange, wind the paper back onto the roll. At this time,

make sure that the left and right edges of the roll paper are flush with the

core.

(3) Press the [CANCEL] button on the control panel, and check that the [ERROR]

LED (red) is extinguished.

(4) Pull a length of paper out from the roll, making sure that the left and right

sides are pulled out evenly, and then insert the leading edge into the paper

feed slot once again.

• If the leading edge is cut on an angle, remove the roll paper stocker from the

printer, remove the roll from the stocker, and then trim the leading edge so that

it is parallel with the stocker.

6. The roll paper stops automatically at the printing position, and the printer is now ready to print.

CHECKPOINT

• Make sure that there is no slack in the paper. If there is any slack, rotate the roll

paper stocker toward the rear to take up the slack, making sure that the right

edge is in contact with the flange.

3-8

Removing roll paper

1. Press the printer's [POWER] button to turn on the printer. Check that the [POWER] button LED lights blue. Note: Immediately after the power is turned on, the printer performs an initialization

operation. Wait until the initialization operation has been completed before proceeding with the paper removal operation.

2. Press the [REVERSE] button on the control panel to feed the paper toward the rear of the printer.

REVERSE

3. Rotate the roll paper stocker in the reverse direction to take up the paper. Next, remove the roll paper stocker from the stocker holders.

3-9

3.3 Using Cut Sheets

IMPORTANT

• To obtain high quality printed results, be sure to use Graphtec-supplied paper.

• Load cut sheets with the printing surface face-down. When loading a cut sheet

in the printer, try to avoid touching the printing surface directly with your

hands.

Fingerprints on the printing surface will adversely affect ink adhesion.

• Take care not to cut yourself on the edges of the paper when handling it.

• Load cut sheets individually.

Loading cut sheets

1. Press the printer's [POWER] button to turn on the printer. Check that the [POWER] button LED lights blue.

2. Check the orientation of the cut sheet, making sure that the printing surface is facedown, and then align the left edge of the sheet with the paper guide on the paper guide table. Next, while lightly holding down the sheet, insert its leading edge into the paper feed slot until it contacts the feed rollers inside the printer. A "beep" sound is emitted, and the cut sheet is loaded automatically.

3-10

Paper feed slot

Paper guide

The loading and printing directions of standard-size printing paper

A4 size

A3 size

A2 size

A1 size

Push forward

Paper guide table

Printing paper

Printing surface

Insertion direction

Feed rollers

Cut sheet loading direction

Cut sheet

Beep

Cut sheet

A "beep" sound is emitted when the cut sheet is inserted in the printer.

3. The cut sheet stops automatically at the printing position, and the printer is now ready to print.

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When the sheet is inserted a little further, it is automatically fed and loaded.

Removing a cut sheet

1. Press the printer's [POWER] button to turn on the printer. Check that the [POWER] button LED lights blue.

2. Press the [FORWARD] button on the control panel to feed the sheet in the forward direction.

FORWARD

3-12

3.4 Using the A2-size Paper Feed Cassette

The A2-size paper feed cassette is designed specifically for feeding plain paper. Cut sheets of standard-size paper, from A4-size to A2-size*, can be loaded in the A2size cassette to enable automatic feeding of paper to the printer. * Please note that only paper of the same size can be loaded at one time in the cas-

sette.

The number of cut sheets that can be loaded

Paper type

Plain paper

(64 g/m

Loadable number

of sheets

Approx.

)

100 sheets

The number of sheets is a guideline only. When actually loading the paper in the cassette, make sure that the top of the stack is below the line under the [ MAX ] mark printed on the stock tray.

Remarks

CAUTION

• Plain paper is the only type of paper that can be loaded in the A2-size paper

cassette. When using cut sheets of tracing or other thin paper, load each sheet

manually on the cassette's paper feed table.

• Be sure to observe the following points when loading paper in the A2-size paper

feed cassette:

* Align the edges of the paper stack before loading it in the tray.

* Do not use paper that has been folded or creased.

* Fan the paper stack thoroughly before loading it in the tray.

If the paper is not fanned, paper jams may occur or two or more sheets may

be fed at the same time.

Attaching and removing the A2-size paper feed cassette

Attaching the cassette

1. Unfasten the two setscrews used to attach the paper guide table to the printer, and then remove the paper guide table.

Phillips screwdriver provided with the printer

Setscrew

3-13

2. Attach the A2-size paper feed cassette at the location from which the paper guide table was removed. To attach the A2-size paper feed cassette, insert it fully into the printer as shown in the diagram below. After the cassette has been inserted, gently pull on it to check that it is firmly inserted.

Stock tray

Removing the cassette

Grasp the cassette at both sides, raise it slightly and then pull it out toward you.

CAUTION

• Check that the A2-size paper feed cassette has been mounted correctly. Incor-

rect mounting may result in a paper jam or incorrect feeding of the paper.

• When using the printer with the A2-size paper feed cassette attached, make sure

that the printer is installed in a stable location. Moreover, make sure that the

feet on the printer and on the cassette are all positioned on the desk surface.

• When moving the printer, be sure to remove the A2-size paper feed cassette

first. Moving the printer with the cassette still attached will place an undue load

on the cassette. Moreover, if the cassette falls out of the printer, there is a risk

of a malfunction or injury.

3-14

Loading paper in the A2-size paper feed cassette

1. Lift up the paper guide table, and remove it from the cassette.

Feed guide

CAUTION

A feed guide is attached to the underside of the paper guide table.

Take care not to touch this feed guide.

Paper guide table

2. Check that the printing surface is face-down, and then insert the stack of printing paper (standard-size plain paper) in the stock tray. Check that the orientation of the paper is correct, and that the stack is not too high. Align the stack's left edge with the stock tray's left edge, and its top edge with the tray's innermost edge. Next, move the paper alignment levers to match the paper size, and to hold the stack in place to prevent it from shifting. Note: Be sure to load the paper so that the printing surface is face-down.

3-15

Paper stack height

Align with the left and innermost edges

Printing surface

Printing paper (Standard-size paper)

Paper alignment levers

The loading and printing directions of standard-size printing paper

A4 size

A3 size

A2 size

Insertion direction

3. Attach the paper guide table.

IMPORTANT

Make sure that the paper guide table is attached correctly. (Check that the protru-

sion at the left underside of the tray is correctly fitted into the cutout at the left

side of the stock tray).

Incorrect attachment of the paper guide table may result in a paper jam or in

incorrect feeding of the paper.

Protrusion

Cutout

3-16

Manual feeding

Paper can still be fed into the printer manually even if the A2-size paper feed cassette has been installed. In this case, paper that is fed manually is given priority. Insert sheets for manual feeding one at a time.

IMPORTANT

• To obtain high quality printed results, be sure to use Graphtec-supplied paper.

• Make sure that the printing surface of the paper for manual feeding is face-

down. When loading the paper, try to avoid touching the printing surface di-

rectly with your hands.

Fingerprints on the printing surface will adversely affect ink adhesion.

• Take care not to cut your fingers on the edges of the paper.

• When using the manual paper feed function to perform printing, set the number

of sheets for printing to "1" in the printer driver. If the number of sheets has

been set to a multiple number, the paper loaded in the cassette will be used for

printing the second and subsequent sheets.

1. Press the printer's [POWER] button to turn on the printer. Check that the [POWER] button LED lights blue. Note: Immediately after the power is turned on, the printer performs an initialization

operation. Wait until the initialization operation has been completed before proceeding with the paper loading operation.

2. Check the orientation of the sheet and that the printing surface is face-down, and then align the left edge of the sheet with the paper guide on the paper guide table. Next, while lightly holding down the sheet, insert its leading edge into the paper feed slot until it contacts the feed rollers inside the printer. A "beep" sound is emitted, and the cut sheet is loaded automatically.

3-17

Paper feed slot

Push forward

Printing paper

Printing surface

Paper guide

The loading and printing directions of standard-size printing paper

A4 size

A3 size

Insertion direction

A2 size

A1 size

Feed rollers

Cut sheet loading direction

Cut sheet

Beep

Cut sheet

A "beep" sound is emitted when the cut sheet is inserted in the printer.

3. The cut sheet stops automatically at the printing position, and the printer is now ready to print.

When the sheet is inserted a little further, it is automatically fed and loaded.

3-18

3.5 Using the Anti-Curling Guides

If the paper used for printing is thin and curls up, attach the anti-curling guides before starting the printing operation. Insert the anti-curling guides into the holes provided on the printer, and then slide them to the right to lock them in place.

IMPORTANT

Be sure to attach the anti-curling guides when using thin paper such as tracing

paper. If printing is performed without the guides attached, there is a risk of the

leading edge being caught up in the paper feed slot at the front of the printer.

Anti-curling guides

3-19

Chapter 4 Printer Driver

A printer driver is required to send data from the computer to the printer. Be sure to install the OPS670 printer driver in the computer used to send data to your printer for printing. The OPS670 printer driver is compatible with the following Windows operating systems:

Windows XP, Windows 2000,

Windows Millennium Edition (Me), Windows 98 Second Edition (SE)

Note: Please see the separate "Quick Start Guide" for the OPS670 driver installation procedure.

4.1 Printing from Windows

To print from a Windows application, follow the procedure described below.

IMPORTANT

When executing a printing operation from the computer, insofar as possible close

all the other applications that are not being used. If other applications are left

open, there is a risk that computer processing will slow down, affecting the

transfer of data for printing and causing a deterioration in the printing quality.

1. Select "Print" from the [File] menu in your application software.

2. Check that the Graphtec JW220-06 printer driver is displayed in the [Select Printer] screen.Next, specify the "Number of copies" for "Page Range".

Note: The parameters displayed in the [Print] dialog screen may vary depending on

the application software used.

4-1

Make other settings as required. Open the Printer Settings screen from the driver's Properties dialog screen (click the "Preferences" button to open the Printer Settings screen), and use the [Base Setting], [Options] and [Graphics] tabs to make settings such as the paper type and feed method, and the print quality. For further details, see Section 4.4, "Printer Driver Functions".

3. Click the [Print] button to start printing.

4-2

4.2 Canceling Printing in Windows

To cancel printing, follow the procedure described below.

1. Open the Graphtec JW220-06 printer driver icon from the [Printers] folder.

2. Select the print job that you want to cancel, and then select [Cancel] from the [Document] menu. Check that the print job is deleted.

Print job

3. If the printer continues to process the print job and the DATA LED (green) is flashing, press the [CANCEL] button.

DATA

CAUTION

ERROR

CANCEL FORWARD REVERSE PAPER CUT

4. If the print job still cannot be cancelled by performing the operations described above, press the [POWER] button to turn off the power supply to the printer. Wait for at least five seconds, and then turn the power on again.

4-3

4.3 Printer Driver Capabilities

The easy-to-use OPS670 printer driver enables high quality printing of a wide range of data, from monochrome and color CAD drawings through to images such as photographs. Moreover, the driver continuously monitors the printer status, displaying print head information via the printer information dialog screen, as well as various messages, on your computer's screen.

Main driver features

• Enables the drawing of black single-color line segments and various types of line

segment settings (line width. line pitch, etc.) that are necessary for the output of CAD drawings.

• The printer status can be checked at the Printer Information dialog screen.

• [Data Information] tab: Click this tab to display a list of the printer driver settings.

• [Printer Information] tab: Click this tab to display print head and ink cartridge information. Click the [Refresh] button to display the most recent printer information.

• [Maintenance] tab: Click this tab to perform print head cleaning and alignment.

• Message display: Displays the printer status when an error has occurred, or when a job is being output.

Compatible Operating Systems

The OPS670 printer driver is compatible with the following Windows operating systems:

Windows XP, Windows 2000,

Windows Millennium Edition (Me), Windows 98 Second Edition (SE)

4-4

4.4 Printer Driver Functions

Note: The Windows XP environment is used for the screens in the explanations.

[Base Setting] tab

Use this tab to make basic printer-related settings such as Print quality, Paper Source, and Paper Size.

Paper Source

Paper Size

Print Area

Margin

Orientation

Use this parameter to specify the printer's paper source. Select either "Roll Paper" or "Cut Sheet". Make sure that the paper loaded in the printer (roll paper or cut sheet) is the same as the setting specified in the driver.

Use this parameter to specify the size of the paper that will actually be used for printing. Either select a standard paper size or specify your desired paper size. For long-length prints or other special applications where there is no

The actual printing or output area is displayed here. The displayed size represents the print size after the print margins have been subtracted.

Use this parameter to specify the print margins (the areas where printing cannot be performed). If "Roll Paper" has been specified for "Paper Source", this parameter is displayed in gray and the margins are a fixed size.

• Roll Paper Leading: trailing, and left/right edges: All 5 mm If "Cut Sheet" was selected for the paper source, select either "Narrow" or "Wide".

• Cut Sheet (Narrow): Leading, trailing, and left/right edges: All 5 mm

• Cut Sheet (Wide): Leading edge: 5 mm, trailing edge: 13 mm, left/right edges: 5 mm

Select the orientation to suit the direction in which the paper is loaded. Use the drawing of the printer at the left of the screen to check the orientation.

4-5

90 Rotated Mirror

Print quality

Paper type

Color/ Mono mode

Use these parameters to print the image rotated 90 degrees or as a mirror image. Use the direction of the "F" symbol in the drawing of the printer at the left of the screen to check the rotation.

Use this parameter to specify the print quality. Select from "High-speed", "Normal", and "High quality"

• High-speed: The printing speed takes priority.

This setting is suitable for check printing.

• Normal: Printing is performed at normal speed and quality.

• High quality: The printing quality takes priority.

The slower the print speed, the higher the printing quality.

Use this parameter to specify the paper type that you plan to use. For optimal results, make sure that the paper type selected matches the paper that is loaded in the printer.

Use this parameter to specify monochrome or color printing, and the type of application. Select from "Color drawing", "Color graphic", "Monochrome drawing", and "Monochrome graphic".

• "Color drawing", "Monochrome drawing"

Use these settings when outputting CAD drawings, text data, and so forth.

• "Color graphic", "Monochrome graphic".

Use these settings when outputting data with a lot of solid-fill areas, such as photos or computer graphics data.

Speed Precedence

Copies

Printer Information

Restore Defaults

Use this parameter to specify the printing speed.

Speed Precedence The print quality takes precedence. However, the printing speed is slow. To give even more priority to the print quality, select [Base Setting] tab >"Print quality" > "High quality". Speed precedence The printing speed takes precedence. However, depending on the content, the printing quality may be a little coarse. To give even more priority to the printing speed, select [Base Setting] tab >"Print quality" > "High-speed".

The "Speed Precedence" parameter can only be specified for the following setting conditions.

• "Print quality" > "Normal"

• "Paper type" > "Plain"

• "Color/Mono mode" >"Monochrome drawing"

Use this parameter to specify the number of copies to be printed.

Click the [Printer Information] button to open the [Printer Information] dialog screen. The Printer Information] dialog screen is used to display information relating to the print heads and ink, as well as to perform printer maintenance. For further details, see Section 4.5, "Printer Information Button".

Click the [Restore Defaults] button to return all the [Base Setting] tab settings to their default values.

4-6

IMPORTANT

Notes on the printer driver settings and the printing quality.

If "Speed Precedence" has been selected as shown in <Printer driver setting

"Speed Precedence"> below, depending on the type of data and the paper used,

the printing may be a little uneven in places.

• [Base Setting] tab > "Print quality" > "High-speed"

• [Base Setting] tab > "Speed precedence" > "Checkbox checked"

In these cases, since speed takes precedence during printing, the printing quality

may be a little coarse, making it suitable for check prints only.

To even out the printing, make the "Speed Precedence" settings shown below

and then perform printing.

• [Base Setting] tab > "Print quality" > "High quality" or "Normal"

• [Base Setting] tab > "Speed precedence" > "Checkbox unchecked"

If satisfactory image quality cannot be obtained even after making the above

settings, perform print head*1 and maintenance station*2 cleaning.

If the printer is used as is, there is a risk of shortening the life of the print heads.

Do not continue to use the printer in this status.

*1 Print head cleaning

(See Section 5.3, "Print Head Cleaning and Alignment" in this manual.)

*2 Maintenance station cleaning

(See Section 5.7, "Cleaning the Maintenance Station" in this manual.)

4-7

[Options] tab

Use this tab to make settings such as Scaling and Offset, and to select whether or not to cut the paper after printing.

Use this parameter to specify the scaling ratio. Printing is normally performed at the 100% setting.

Scaling

The Scaling setting can be made in the 25 to 400% range, in 1% units. Examples To enlarge an A2-size image to A1-size, specify 141%. To reduce an A1-size image to A2 size, specify 70%.

Offset

Paper cut

Drying Time

Distance adjustment

Use this parameter to move the printing origin. If a check is inserted in the "Offset" checkbox, the new origin position can be specified by entering values in the X and Y directions, in 0.1-mm increments.

Use this parameter to select whether or not to perform cutting of the paper after a printing operation. Select either "Perform cut" or "No cut". This parameter can only be specified when the paper source is "Roll Paper".

Use this parameter to specify the length of time between data output operations.

Use this parameter to adjust the distance in the paper feed direction. If the paper type, thickness or other factors cause a discrepancy in the paper feed distance to occur, enter a corrective value.

The corrective value can be set in the range from -3.00% to +3.00%, in increments of 0.01%. Example If a 1 m (1000 mm) line segment is printed as 995 mm, set a corrective value of 0.5%. (1000 - 995) __ 1000 x 100 (%) = 0.5%

4-8

Unit

Use this parameter to specify the display unit. Select either "mm" or "inch".

Driver (Printer folder) settings take priority

Pen Assignment

Line Pitch

Restore to Defaults

If this checkbox is checked, printing is performed using the driver settings that were set in the Printer folder and changes cannot be made from the application software.

Click this button to save the driver settings to a file, and to load saved settings.

Use this button when you want to change the color/line width of colors displayed on the screen. Depending on the application software, it may not be possible to make this setting.

The line pitch can be specified as a dotted line, dashed line, dot-dashed line, or double-dot-dashed line. Depending on the application software, it may not be possible to make this setting.

Click this button to restore the [Option] tab settings to their default values.

4-9

[Graphics] tab

Use this tab to make settings related to the processing of data for printing.

Use this parameter to specify the printing resolution. The printing quality improves proportionately as the numerical value is raised. The upper limit of the value that can be specified for the resolution

Resolution

depends on the "Print quality" setting that was selected in the [Base Setting] tab. If printing is not performed satisfactorily such as in the cases listed below, lower the resolution value to enable printing.

• Large text and large data files cannot be printed.

• Only part of the data is printed.

Output Vector Data Only

Output Vector to Halftone

Restore Defaults

This parameter enables fast printing of drawings (mainly CAD drawings where the lines, text and so forth are drawn using vector data), However, raster data such as photographs or images cannot be printed. Moreover, with some drawings, data such as solid-fill data may be defined by the application software as raster data. If this is the case, remove the check from the checkbox.

This parameter enables vector data to be printed as grayscale data. This setting can be used when "Monochrome drawing" or "Monochrome graphic" has been selected for "Color/Mono mode" in the [Base Setting] tab.

Click this button to restore all the [Graphics] tab settings to their default values.

4-10

[Color adjustment] tab

Use this tab to make color-related settings for a printing operation.

Luminance

Contrast

Brightness

Saturation

Restore Defaults

Use this parameter to adjust the shading of light areas.

Use this parameter to adjust the difference between the light and dark areas.

Use this parameter to adjust the overall shading.

Use this parameter to adjust the hue of intermediate color areas. This setting can be specified when "Color Drawing" or "Color Graphic" has been selected for "Color/Mono mode" in the [Base Setting] tab.

Click this button to return all the [Color adjustment] tab settings to their default values.

4-11

[About This Driver] tab

The printer version information is displayed in this screen. The information buttons displayed under the printer version information provide various other useful functions such as a link to the Graphtec web site, checking information related to your printer, and downloading of the most recent driver. Be sure to make effective use of these buttons.

Note: To access the Graphtec web site, your computer must be connected to the

Internet.

Information buttons

4-12

4.5 Printer Information Button

Click the [Printer Information] button to open the [Printer Information] dialog screen. This dialog screen is used to display various types of information for the print heads and cartridges and also to perform print head maintenance*. *This function is enabled when the printer is in the power-on status.

Windows XP / Windows 2000 Windows Me / Windows 98SE

[Printer Information] button [Printer Information] button

[Data Information] tab

Click this tab to display a list of the printer driver settings.

4-13

[Printer Information] tab

Display of warning and

replacement marks

Click this tab to display images showing the print head replacement time and the

amount of ink remaining in the ink cartridges. When a print head's replacement time is

near or when there is only a little ink remaining in an ink cartridge, a "warning mark" is

displayed on the relevant image to indicate that it is time to replace that print head or

ink cartridge.

If a warning mark is displayed, prepare a new print head (or ink cartridge) for replace-

ment, and then replace the indicated print head (or ink cartridge) with the new one as

soon as possible.

Click the [Refresh] button to display the most recent printer information.

Warning mark

• The indicated print head's replacement time is near. Have a new print head

ready for replacement.

• The amount of ink remaining in the cartridge is low. Have a new cartridge

ready for replacement.

Replacement mark

• The indicated print head must be replaced.

• The indicated ink cartridge must be replaced.

The print heads and ink cartridges are consumable items. Check the information

displayed on the [Printer Information] tab and have new print heads and ink cartridges

ready at hand before the current ones are used up.

IMPORTANT

[Notes on the Print Head and Ink Cartridge]

The print head and the ink cartridge replacement time are displayed on the

[Printer Information] tab.

A "warning mark" is displayed when a replacement time is near, and a "replace-

ment mark"*1 is displayed when a replacement time has been reached.

For the print head, to maintain image quality, we recommend that you replace the

indicated print head with a new print head as soon as possible after a “warning

mark” is displayed.

4-14

For the ink cartridge, to maintain image quality, we recommend that you use the

ink completely within half a year after an ink cartridge has been opened.

Print head replacement guidelines :

• Black print head: One with short period either within one year after you buys it

or when four black ink cartridges has been used.

• Color print head: One with short period either within one year after you buys it

or when two color ink cartridges has bee used for the most

frequently used color.

*1 Correct print head and ink cartridge performance are not guaranteed up to the time

that the “replacement mark” is displayed.

CAUTION

• Be sure to replace the print head promptly when the replacement mark is dis-

played. Continuing to use the printer without replacing the indicated print head

may cause a malfunction.

• Printing is halted to protect the print head when a replacement mark is dis-

played for an ink cartridge. Replace the indicated cartridge. Printing can be

restarted after the cartridge has been replaced.

CHECKPOINT

See Chapter 5, "Maintenance" for details on how to replace the print heads and

ink cartridges.

4-15

[Maintenance] tab

If the printing is scratchy or uneven, or if you are not satisfied with the printing quality, use the [Maintenance] tab to perform printer maintenance. In addition, the [Maintenance] tab can be used to check the printer's firmware version.

[Print Head Cleaning] button Click this button to print a test pattern and perform print head cleaning.

[Print Head Alignment] button Click this button to print a test pattern and to automatically adjust the

alignment of the print heads.

The printer model and printer version are displayed here.

CHECKPOINT

See Chapter 5, "Maintenance" for details on how to perform printer maintenance.

4-16

4.6 Message Displays

When the printer requires some action to be taken, a message is displayed in the [Printer Information] dialog screen that appears on your computer screen. If a message is displayed, check the contents of the message and then take appropriate action.

The messages that are displayed mainly concern the following items.

• Messages relating to paper

• Messages relating to the print heads/ink cartridges

• Messages relating to the printer's covers

Message display concerning a printer cover

CHECKPOINT

• See Chapter 6, "What to Do When This Happens" for details on the message

contents and the actions that are required.

• Click the [Refresh] button to display the most recent printer information.

4-17

Chapter 5 Maintenance

5.1 Checking the Printer Information

[Printer Information] dialog screen

The [Printer Information] dialog screen is used to display various types of information for the print heads and cartridges, and also to perform print head maintenance.* * This function is enabled when the printer is in the power-on status.

CHECKPOINT

Click the [Refresh] button to display the most recent printer information.

[Printer Information] tab

Click this tab to display print head and cartridge information.

[Maintenance] tab

Click this tab to perform print head maintenance.

5-1

Launching the [Printer Information] dialog screen

When using Windows XP/Windows 2000

Click the [Print Settings] button on the [General] tab. Next, click the [Printer Information] button on the [Base Setting] tab.

When using Windows Me/Windows 98SE

Click the [Printer Information] button on the [Base Setting] tab.

5-2

5.2 Replacing the Print Heads and Ink Cartridges

Checking the print heads and ink cartridges

The [Printer Information] tab can be used to check the print head replacement time and

how much ink is remaining in the ink cartridges.

A "warning mark" is displayed for a print head when its replacement time is near, and

for an ink cartridge when there is only a little ink remaining in the cartridge, to indicate

that the print head or ink cartridge needs to be replaced.

Display of warning and

replacement marks

Warning mark

If displayed for a print head

• The indicated print head's replacement time is near. Have a new print head

ready for replacement.

If displayed for an ink cartridge

• The amount of ink remaining in the cartridge is low. Have a new cartridge

ready for replacement.

Replacement mark

If displayed for a print head

• The indicated print head must be replaced. If it is not replaced, a malfunction

may occur.

If displayed for an ink cartridge

• Printing is halted to protect the print head. Replace the indicated cartridge.

Printing can be restarted after the cartridge has been replaced.

IMPORTANT

[Notes on the Print Head and Ink Cartridge]

The print head and the ink cartridge replacement time are displayed on the

[Printer Information] tab.

A "warning mark" is displayed when a replacement time is near, and a "replace-

ment mark"*1 is displayed when a replacement time has been reached.

For the print head, to maintain image quality, we recommend that you replace the

indicated print head with a new print head as soon as possible after a “warning

mark” is displayed.

5-3

For the ink cartridge, to maintain image quality, we recommend that you use the

ink completely within half a year after an ink cartridge has been opened.

Print head replacement guidelines :

• Black print head: One with short period either within one year after you buys it

or when four black ink cartridges has been used.

• Color print head: One with short period either within one year after you buys it

or when two color ink cartridges has bee used for the most

frequently used color.

*1 Correct print head and ink cartridge performance are not guaranteed up to the time

that the “replacement mark” is displayed.

Replacing the print heads

Be sure to observe the following precautions when replacing a print head.

CAUTION

• As a safety precaution, store print heads in a location out of the reach of small

children.

• If ink is licked or ingested accidentally, consult a doctor immediately.

IMPORTANT

• Be sure to use only the Graphtec print heads designed for the JW220 printer

(part numbers IH-90001BK, and IH-90002CMY).

• Do not touch the metallic parts of the print head or the print head section itself.

Such actions will adversely affect the printing. Moreover, there is a risk of

damage to the print head from static electricity.

• Do not drop or shake the print heads or ink cartridges. Such actions may cause

the ink to leak or spatter, with the risk of staining your surroundings and cloth-

ing. Moreover, the head section may become damaged, making the print head

unusable.

• Make sure that the printer is in the power-on status when replacing a print head.

Replacing a print head when the printer has been turned off may cause the print

head to malfunction.

5-4

Print head replacement procedure

Note: The replacement procedure for the black print head is used as an example.

1. Press the printer's [POWER] button to turn on the printer. Check that the [POWER] button LED lights blue.

DATA

CAUTION

ERROR

CANCEL FORWARD REVERSE PAPER CUT

2. Open the maintenance cover at the left-hand side of the printer.

Maintenance cover

3. The print head carrier moves to the print head replacement position.

Print head carrier

4. Press down on the lock to open the joint block.

Joint block

Lock

5-5

5. Lift up the print head to remove it.

Print head

6. Prepare a new print head for replacement by removing the protective tape.

Print head

Protective tape

7. Mount the new print heads. Mount the black print head in the left-hand holder. Mount the color print head in the right-hand holder.

Print head (black)

Print head (color)

8. Press down on the joint block until it makes an audible click.

5-6

9. Gently close the maintenance cover.

This completes the print head replacement procedure.

10. Perform the print head alignment procedure before starting a printing operation. For further details, see Section 5.3, "Print Head Cleaning and Alignment".

CHECKPOINT

The printer driver can be used to check the print head information.

For further details, see Chapter 4, "Printer Driver".

5-7

Replacing the ink cartridges

Be sure to observe the following precautions when replacing an ink cartridge.

CAUTION

• As a safety precaution, store ink cartridges in a location out of the reach of

small children.

• If ink is licked or ingested accidentally, consult a doctor immediately.

IMPORTANT

• Be sure to use only the Graphtec ink cartridges designed for the JW220 printer

(part numbers IJ-90001BK, IJ-90001C, IJ-90001M, and IJ-90001Y).

• Do not touch an ink cartridge's printed circuit board.

Such action will adversely affect the printing. More-

over, there is a risk of damage to the ink cartridge

from static electricity.

• Do not drop or shake the ink cartridges. Such actions may cause the ink to leak

or spatter, with the risk of staining your surroundings and clothing.

• Before mounting an ink cartridge, make sure that the print heads have already

been mounted.

• There are four types of ink cartridges: black (BK), cyan (C), magenta (M) and

yellow (Y). Check the replacement ink cartridge’s position in the ink holder

before mounting it, and be sure to mount it correctly.

• Make sure that the printer is in the power-on status when replacing an ink

cartridge. Replacing an ink cartridge when the printer has been turned off may

cause the cartridge to malfunction.

• Do not leave an ink cartridge that has been removed from the printer lying

around for an extended period of time. Doing so may cause ink deterioration,

inferior print quality, or clogging of the print head nozzles.

Ink cartridges replacement procedure

1. Press the printer's [POWER] button to turn on the printer. Check that the [POWER] button LED lights blue.

5-8

DATA

CAUTION

ERROR

CANCEL FORWARD REVERSE PAPER CUT

2. Open the ink cartridge cover at the right-hand side of the printer.

Ink cartridge cover (ink holder)

3. Grasp the ink cartridge that you want to replace and pull it out by sliding it along its corresponding rail on the ink holder.

4. Align the new cartridge with its corresponding rail on the ink holder, and then insert it gently until it clicks into place. At this time, check the color of each ink cartridge and make sure that the new cartridge is inserted at the correct position.

Rail

Ink cartridges

Black

Cyan

Magenta

Yellow

5. Gently close the ink cartridge cover.

This completes the ink cartridge replacement operation.

CHECKPOINT

The printer driver can be used to check the status of the ink cartridges. For

further details, see Chapter 4, "Printer Driver".

5-9

5.3 Print Head Cleaning and Alignment

The [Maintenance] tab can be used to perform print head maintenance. Perform print head maintenance if the printing is scratchy, uneven or otherwise unsatisfactory.

[Print Head Cleaning] button Click this button to print a test pattern, and to perform print head cleaning.

[Print Head Alignment] button Click this button to print a test pattern and to automatically adjust the

alignment of the print heads. Perform print head alignment whenever a print head is mounted (replaced).

IMPORTANT

• Use plain white paper for the print head alignment procedure.

• If using a cut sheet, use a new sheet of paper that is at least A4 size, and load it

in the vertical direction.

Cleaning the Print Heads

1. Check that paper has been loaded correctly in the printer. * Note: If using a cut sheet, use a new sheet of paper that is at least A4 size, and

load it in the vertical direction.

2. Click the [Print Head Cleaning] button on the [Maintenance] tab.

5-10

3. The printer prints out a test pattern, and then proceeds to perform print head cleaning. Note: The test pattern is printed in the order Cyan, Magenta, Yellow and Black,

starting from the top.

Cyan Magenta

Yellow

Black

4. When the print head cleaning operation has been completed, print out some data such as a drawing or text to check that the printing quality has improved.

CHECKPOINT

If there is no improvement in the printed results, perform the "wiping the print

heads" procedure.

IMPORTANT

[Points to note about the printed test pattern]

In the test pattern printed out for the print head cleaning operation, there may be

some very fine white stripes in the solid-fill areas. These stripes do not indicate a

malfunction, and we ask for your understanding.

Check the solid-fill areas for the conditions described below. If the image quality

is adversely affected, clean the print heads*1 and the maintenance station*2.

Conditions to check for:

• Considerably uneven printing in the solid-fill areas

• A large number of white streaks in the solid-fill areas

If the print heads are used when either of these conditions has been detected, the

print head life will be considerably shortened. Do not continue using the print

heads without performing cleaning.

*1 Print head cleaning

(See "Wiping the print heads" in Section 5.3, "Print Head Cleaning and Alignment" in this manual.)

*2 Cleaning the Maintenance Station

(See Section 5.7, "Cleaning the Maintenance Station" in this manual.)

5-11

Wiping the print heads

If there is no improvement in the printed results after the print head cleaning operation described in the previous section has been performed, wipe off the ink from the print head nozzles.

1. Remove the print heads from the printer. See Section 5.2, "Replacing the Print Heads and Ink Cartridges", and follow steps 1 to 5 in the "Replacing the print heads" subsection.

Print head

2. Moisten a clean cloth with warm water.

3. Place two sheets of paper on a table or other flat surface, and then lay the moistened cloth on top the paper, making sure that it is flat.

4. Lightly press the surface of the print head nozzles against the cloth for approximately three seconds.

Moistened cloth

Paper (2 sheets)

5. Move the print head gently on top of the cloth, in the direction indicated by the arrow in the figure so that the ink on the surface of the nozzles is wiped off.

6. Move the print head to a clean area of the cloth, and repeat steps 4 and 5.

5-12

7. Mount the print head in the printer. See Section 5.2, "Replacing the Print heads and Ink Cartridges", and follow steps 7 to 11 in the "Replacing the print heads" subsection.

8. Perform print head cleaning. See "Print Head Cleaning" in the previous section.

CHECKPOINT

If printing is still scratchy or uneven even after print head cleaning has been

performed, replace the print head with a new one.

5-13

Aligning the print heads

IMPORTANT

• Use plain white paper for the alignment procedure.

• If using a cut sheet, use a new sheet of paper that is at least A4 size, and load it

in the vertical direction.

1. Check that the paper for printing has been loaded correctly.

2. Click the [Print Head Alignment] button on the [Maintenance] tab.

3. The printer prints a test pattern, and then automatically aligns the print head positions.

CAUTION

Ink ejection adjustment is performed during the print head alignment operation.

For this reason, scratchy areas may appear in the printed test pattern, but these

do not indicate a malfunction.

4. When the print head cleaning operation has been completed, print out some data such as a drawing or text to check that the printing quality has improved.

If there is no improvement in the printed results, perform the print head alignment operation once again. If the printing quality does not improve even after the print head alignment operation has been performed several times, replace the print head.

5-14

5.4 Handling the Print Heads

To maintain optimal print head printing quality, be sure to observe the following precautions.

• Do not touch the metallic parts of the print head or the print head section itself.

• When the power supply to the printer has been turned off, make sure that the print

heads are at the maintenance station position (at the very left of the printer). If the print heads are not at the maintenance station position, turn on the printer. The print heads will then return automatically to the maintenance station. After they have returned to the maintenance station, turn the printer off again.

Print head carrier

• If the printer has not been used for over one week, perform print head cleaning before

using the printer. (See Section 5.3, "Print Head Cleaning and Alignment" in this manual.)

• Clean the maintenance station at regular intervals. (See Section 5.7, "Cleaning the

Maintenance Station" in this manual.)

• Be sure to use Graphtec-specified paper. (See Section 3.1, "Usable Paper Types" in

this manual.)

• Do not perform any unnecessary print head removal or mounting operations. Print

head removal and mounting operations should only be performed when print head replacement is required.

5-15

5.5 Replacing the Roll Paper Cutter

The roll paper cutter is used to automatically cut across the roll paper after printing has been completed, and also to cut the roll paper at any desired time. If the roll paper is not cut cleanly, replace the roll paper cutter.

CAUTION

• When replacing the roll paper cutter, take care not to cut your fingers or other

parts of your body on the roll paper cutter blade.

• When replacing the roll paper cutter, do

not touch any of the internal components

in the printer other than the cutter holder.

Roll paper cutter

Note: The roll paper cutter is a consumable item.

Take care not to cut yourself on the blade inside the cutter.

IMPORTANT

• Be sure to use the Graphtec roll paper cutter (Part no. CT03U) that has been

specifically designed for use with the JW220 printer.

• When replacing the roll paper cutter, do not touch any of the internal compo-

nents in the printer other than the cutter holder.

• Do not wipe the surface of the roll paper cutter blade with a cloth or similar

item, or dip the blade in water or other fluids.

• Do not disassemble or modify the roll paper cutter.

• When replacing the roll paper cutter, make sure that the printer is in the power-

off status.

Replacing the roll paper cutter

1. Press the [POWER] button to turn off the printer. Check that the [POWER] button LED is extinguished.

DATA

CAUTION

ERROR

CANCEL FORWARD REVERSE PAPER CUT

OFF

5-16

2. Open the center cover.

Center cover

3. While pressing down on the roll paper cutter's lock tab, pull the roll paper cutter out of the cutter holder.

Cutter holder

Lock tab

4. Prepare the replacement roll paper cutter for mounting. Remove the protective tape (with a piece of sponge attached) from the tip of the roll paper cutter blade, taking care not to cut yourself on the blade.

Protective tape (with sponge attached)

Take care with the blade tip

Roll paper cutter

5-17

5. Hold the roll paper cutter by its lock tab, and insert the cutter firmly into the holder. After the roll paper cutter has been mounted, check that the lock tab's hook is engaged in the cutter holder's opening.

Lock tab

Cutter holder

Lock tab hook

6. Close the center cover to complete the roll paper cutter replacement operation.

5-18

5.6 Cleaning the Printer

Clean the printer whenever cleaning is required.

CAUTION

• Before cleaning the printer, turn off the printer's power supply and remove the

power cable from the power outlet. Cleaning the printer with the power left on

by mistake may result in injuries from contact with internal moving parts.

• Do not disassemble or remodel the printer. Such actions may result in a fire

hazard or electric shock.

• Do not use volatile solvents such as thinner, benzene, or alcohol to clean the

printer. Such action may result in a fire hazard or electric shock if a solvent

comes into contact with the printer's internal electrical components.

• Do not unplug or plug in the power cable when your hands are wet.

Such action may result in electric shock.

• Do not move the printer with its center cover in the raised position. The cover

may close suddenly due to vibrations or bodily contact, and may result in

injuries.

Cleaning the printer

Exterior surfaces

Using a cloth moistened with water and then firmly wrung out, wipe off any dirt on the printer's exterior. Wipe over the cleaned surfaces once again with a dry cloth.

Interior surfaces

Rear surface of the center cover: Do not clean this surface, as doing so may attract

static electricity and cause the surface to become easily soiled.

Platen: Use a commercially-available cotton swab or similar item to clean out any paper

dust that has become embedded in the cutter groove or other areas. Cotton swabs can also be used to remove ink stains. When performing cleaning, take care not to damage the serrated rollers in front of the platen.

5-19

Cotton swab

Cutter groove

Platen

Rollers (serrated)

Paper guide table

Using a cloth moistened with water and then firmly wrung out, wipe off any dirt on the exterior of the paper guide table. Wipe over the cleaned surfaces once again with a dry cloth.

A2-size paper feed cassette (option)

Using a cloth moistened with water and then firmly wrung out, wipe off any dirt on the exterior of the paper feed cassette. Wipe over the cleaned surfaces once again with a dry cloth.

CAUTION

Take care not to bend or pull on the feed guide located on the underside of the

paper guide table.

Paper guide table

Feed guide

Stand (option)

Using a cloth moistened with water and then firmly wrung out, wipe off any dirt on the exterior of the stand. Wipe over the cleaned surfaces once again with a dry cloth.

5-20

5.7 Cleaning the Maintenance Station

To maintain optimal print head printing quality, clean the maintenance station at regular intervals.

1. Press the [POWER] button to turn off the printer. Check that the [POWER] button LED is extinguished.

DATA

CAUTION

ERROR

OFF

2. Open the maintenance cover at the left-hand side of the printer.

Maintenance cover

CANCEL FORWARD REVERSE PAPER CUT

3. Manually move the print head carrier to the right. Note: When moving the print head carrier, be sure to hold the section of the carrier

indicated in the figure below.

Move the carrier carefully, taking care not to scratch the cover.

5-21

4. Using a clean cloth that has been lightly moistened with warm water (or cold water) and then firmly wrung out, or a sheet of cotton paper, wipe off any dirt on the surface of the wiper blades and the caps. Wipe the cleaned surfaces once again with a dry cloth or another sheet of cotton paper.

Cap surfaces Wiper blades

CAUTION

• Do not use excessive force when wiping the components. Such action may

cause the wiper blades or caps to become deformed.

• Check that there are no fibers remaining after wiping the components. Fibers

left on the wiper blades or in the caps may become adhered to the print head

nozzles and cause a deterioration in print head performance.

• Take care not to get your hands or clothing soiled when performing a cleaning

operation.

• Perform cleaning operations within a 15-minute period. If cleaning is performed

for a longer period of time, the print head nozzles may dry up and adversely

affect the printing quality.

5. Gently close the maintenance cover.

5-22

6. Press the printer's [POWERÅnbutton to turn on the printer. Check that the [POWERÅnbutton LED lights blue. The print head carrier returns automatically to the maintenance station, and the printer is ready to print.

DATA

CAUTION

ERROR

CANCEL FORWARD REVERSE PAPER CUT

IMPORTANT

After cleaning the maintenance station, be sure to turn on the printer and check

that the print head carrier has returned properly to the maintenance station.

5-23

5.8 Transporting the Printer

• When moving the printer within the same building:

(1) Remove the print heads and ink cartridges.

• When moving the printer (using a vehicle or other means of transportation) to a

different location:

(1) Remove the print heads and ink cartridges.

(2) Mount the transport-use cartridges.

(3) Promptly mount the print heads and ink cartridges after the printer has arrived at

its destination.

• Storing the printer (for longer than a month):

If the printer has not been connected to a commercial power supply

(1) Please consult your sales representative or nearest Graphtec vender, to extract

the ink from the tubes.

(2) Before using the printer again, mount the new print heads and ink cartridges (that

you purchased).

Before transporting the printer, be sure to perform the following preparatory procedure

to protect the printer's internal mechanisms.

Items that must be readied

• The JW220's original packing box and shock-absorbing packing materials

• One set of transport-use cartridges (MK-90001: Option) (One black, three color)

CAUTION

• If the printer is not readied for transport, there is a risk of ink spattering inside

the printer.

• Take care not to cut your hands or other parts of your body on the roll paper

cutter.

• Do not touch the printed circuit boards on the ink cartridges.

• Do not drop or shake the ink cartridges.

• When placing the printer in its packing box, be sure to observe the following

precautions:

The printer must be laid flat.

Do not stand the printer on end.

• When transporting the printer, be sure to label it ("This side up").

• Please consult your sales representative or nearest Graphtec vendor if the

printer will not be connected to a power outlet for at least a week or if you plan

to store the printer.

5-24

Turning off the printer, and removing the cables

1. Press the printer's [POWER] button to turn off the printer. Check that the [POWER] button LED is extinguished.

2. Remove the power cable and the USB cable.

Removing the Print Heads

3. Open the maintenance cover at the left-hand side of the printer.

4. Remove the print heads (black and color).

5. Lower the joint block and then press on it to lock it in place.

6. Close the maintenance cover.

7. Store the removed print heads in plastic bags or similar containers.

Removing the ink cartridges and mounting the transport-use cartridges

8. Open the ink cartridge cover at the right-hand side of the printer.

9. Remove all four ink cartridges by sliding them gently along their respective rails in the ink holder.

10. Mount the transport cartridges. There are two types: one for the black ink, and the other for the three colored inks. Mount the cartridge for the black ink at the leftmost position in the ink holder by sliding it along the rail until it clicks into place. There is no position specification for the color cartridges. Mount one cartridge in each of the three empty positions in the ink holder by sliding it along the rail until it clicks into place.

11. Place the ink cartridges that were removed in the box that contained the transport cartridges. When the printer has arrived at its destination, promptly remove the transport cartridges and replace them with the ink cartridges that were removed prior to transporting the printer.

Removing the roll paper cutter

12. Open the printer's center cover.

13. While pressing down on the lock tab on the roll paper cutter, pull out the cutter from the cutter holder.

Cutter holder

Lock tab

5-25

Securing the print head carrier

14. Open the maintenance cover at the left-hand side of the printer.

15. Check that the print head carrier is at the maintenance station position (at the very left of the printer). If it is not at the maintenance station position, manually move the print head carrier slowly towards the left of the printer until the position where it stops.

16. Secure the print head carrier with the shock-absorbing material that was originally used to secure it.

Removing the anti-curling guides, the paper guide table, and the roll paper

stocker

17. Remove the anti-curling guides, the paper guide table, and the roll paper stocker from the printer.

Anti-curling guides

18. Remove the optional A2-size paper feed cassette and the optional stand if they are attached to the printer.

Packing the printer in its box

19. Attach all the shock-absorbing materials to the printer, in the reverse order in which they were removed. Next, use tape at four locations to fasten down the covers (maintenance cover, center cover (two locations), ink cartridge cover).

20. Attach the shock-absorbing packing materials to the printer, the anti-curling guides, the paper guide table and the roll stocker, and then repack all these items in the original packing box.

This completes the preparations for transporting the printer.

5-26

Attaching the various shock-absorbing packing materials

For the carrier

For the left flap

Packing the components into the packing box

For the center cover

For the paper insertion slot

Insert the roll paper cutter here.

Left pad

Affix tape at these four locations to fasten the covers.

Pack the paper guide table in this box.

Pack the roll paper stocker in this box.

Insert the CD-ROM, power cable, two paper guide table attachment screws and USB cable here.

Insert the ink cartridges (black, cyan, magenta and yellow) here.

Right pad

5-27

Chapter 6 What to Do if This Happens

6.1 When an Error Message is Displayed

When the printer requires some action to be taken, a message is displayed in the

[Printer Information] dialog screen that is displayed on your computer screen.

Messages relating to paper

Item

Out of paper

Paper feed

Paper width

Paper loading

Paper jam or roll paper cutter

Message displayed Cause

"Out of paper Please load paper. (If using cassette paper, please press the [FORWARD] button on the control panel after loading the paper.)"

"Paper jam occurred, or Printer feed motor abnormality ""A malfunction has occurred in the printer. Please turn off the power.""

"Malfunction occurred during paper width detection "Please turn off the power"

"Paper skew occurred, Please reload the paper correctly"

"Printer carrier motor malfunction ""A malfunction has occurred in the printer. Please turn off the power.""

Printer LED

status

The CAUTION LED lights orange

The ERROR LED lights red.

Paper has not been loaded in the printer, or the printer has run out of paper.

A paper jam has occurred. Or, a paper feed error has occurred during a paper feed or printing operation.

A malfunction occurred while the paper width was being detected.

The paper has been loaded at an angle.

A paper jam has occurred. Or, the print heads were obstructed while they were moving and they are in the stopped status. (Check whether the blade of the roll paper cutter is in the extended status.)

Solution

Load paper in the printer (roll paper or a cut sheet). If using the A2-size paper feed cassette, load standard-size paper that is A4-size or larger in the cassette and then press the key) on the printer's control panel after the paper has been loaded.

Turn off the printer. Check the paper that is loaded in the printer. If the paper is jammed, remove it. Load paper in the printer again. Note: If you are using thin paper or paper that has a tendency to wave, the printer may not be able to feed it correctly. Use Graphtec-specified paper.

Turn off the printer. Check the paper that is loaded in the printer. If the paper is jammed, remove it. Next, check whether the print heads and the roll paper cutter have been mounted correctly. Note: Thick paper, thin paper, and paper that has a tendency to wave easily may rub against the print head during the paper width detection operation, and may cause the printer to malfunction.

Remove the paper, and then load it again correctly.

[In the case of a paper jam]

[In the case of the roll paper cutter]

Turn off the printer. Remove the paper that has been loaded in the printer. Check whether the blade is seated correctly inside the roll paper cutter. If the blade is not seated correctly, replace the roll paper cutter with a new one. (There is a possibility that one or more of the roll paper cutter components has become worn.)

When replacing the roll paper cutter (1) Move the print head carrier to the left. (2) As shown in the diagram below, press down on

the ridged part of the roll paper cutter until it clicks, and then check that the blade is seated inside the roll paper cutter.

▼

key (

[F.Forward]

"Printer carrier motor malfunction during cutting ""A malfunction has occurred in the printer. Please turn off the power.""

6-1

Click

Ridged

area

(3) Replace the roll paper cutter.

For further details, see Section 5.5, "Replacing the Roll Paper Cutter" in this manual.

Messages relating to the print heads and ink cartridges

Item

Print heads

Ink cartridge

"Auto alignment failed, Please try the alignment once again."

The *** print head has reached the replacement time.

" Please replace it."

"*** print head error Please replace the print head"

"No *** print head Please mount it"

"The breakdown of the print-head was detected. Please turn off the printer power by pull out the power cord."

"No *** ink Please replace the ink cartridge"

"No *** ink cartridge Please mount it"

Message displayed Cause Solution

(*** indicates the color of the ink)

Messages relating to the printer

Item

Maintenance cover

Center cover

"Maintenance cover is open Please Close it"

"Maintenance cover is open Please close the cover after replacing the print head

"Center cover is open Please Close it"

"Center cover is open Please close the cover after replacing the roll paper

Message displayed Cause Solution

The print head alignment operation failed.

The *** print head has reached the replacement time.

An error occurred with the *** print head.

Breakdown of the print-head.

The *** ink has run out.

The maintenance cover was opened during a printing operation.

The maintenance cover was opened while the printer was in

standby status.

The center cover was opened during a printing operation.

The center cover was opened when

the printer was in standby status.

Check that paper has been loaded correctly in the printer, and then execute the "Print Head Alignment" operation once again.

Replace it with a new *** print head.

Mount the *** print head correctly.The *** print head is not mounted.

Please replace both the black and the color printheads. Please pull out the power cord of the printer when becoming a similar error even if print-heads are replaced. Please contact the shop that buys the printer or Graphtec.

Replace the *** cartridge with a new one, and then perform printing once again. Printing cannot be performed until the cartridge has been replaced.

Mount the *** cartridge correctly.The *** cartridge is not mounted.

Close the maintenance cover. Printing will be restarted when the cover is closed.

Close the maintenance cover. If you are replacing a print head, close the cover when you have finished.

Close the center cover. Printing will be restarted when the cover is closed.

Close the center cover. If you are replacing the roll paper, close the cover when you have finished.

Ink cartridge cover

"Ink cartridge cover is open Please Close it."

"Ink cartridge cover is open Please close the cover after replacing an ink cartridge

The ink cartridge cover was opened during a printing operation.

The ink cartridge cover was opened when the printer was in standby status.

6-2

Close the ink cartridge cover. Printing will be restarted when the cover is closed.

Close the ink cartridge cover. If you are replacing an ink cartridge, close the cover when you have finished.

Messages relating to the print server connection and messages displayed during connection monitoring

Note: Some of these messages may be displayed even when the printer is not connected to a print server.

Item

Message displayed during a printing operation

Ink cartridgerelated messages

messages

Ink cartridge coverrelated message

Center coverrelated message

Maintenance coverrelated message

Message displayed Cause Solution

"Printer was not able to be printed by the time-out. Please confirm the state of the printer or the connection. Please select the [Retry] when keeping printing. Please select the [Cancel] when discontinuing printing."

"No *** ink Printer was not able to be printed. Please confirm the state of the printer or the connection. Please select the [Retry] when keeping printing. Please select the [Cancel] when discontinuing printing."

"No *** ink cartridge Printer was not able to be printed. Please confirm the state of the printer or the connection. Please select the [Retry] when keeping printing. Please select the [Cancel] when discontinuing printing."

"Please replace the *** print head Printer was not able to be printed. Please confirm the state of the printer or the connection. Please select the [Retry] when keeping printing. Please select the [Cancel] when discontinuing printing."

"No *** print head Printer was not able to be printed. Please confirm the state of the printer or the connection. Please select the [Retry] when keeping printing. Please select the [Cancel] when discontinuing printing."

"Ink cartridge cover is open. Printer was not able to be printed. Please confirm the state of the printer or the connection. Please select the [Retry] when keeping printing.

Please select the [Cancel] when discontinuing printing."

"Center cover is open. Printer was not able to be printed. Please confirm the state of the printer or the connection. Please select the [Retry] when keeping printing.

Please select the [Cancel] when discontinuing printing."

"Maintenance cover is open. Printer was not able to be printed. Please confirm the state of the printer or the connection. Please select the [Retry] when keeping printing.

Please select the [Cancel] when discontinuing printing."

"Printer not ready Printer was not able to be printed. Please confirm the state of the printer or the connection. Please select the [Retry] when keeping printing.

Please select the [Cancel] when discontinuing printing."Other

"Printer Error Printer was canceled printing. Please confirm the state of the printer or the connection."

(*** indicates the color of the ink)

(*** indicates the color of the ink)Print head-related

(*** indicates the color of the ink)

The printer is performing a printing operation.

The *** ink has run out.

The *** ink cartridge has not been mounted.

The *** print head has reached the replacement time.

The *** print head has not been mounted.

The ink cartridge cover was opened during a printing operation.

The center cover was opened during a printing operation.

The maintenance cover was opened during a printing operation.

The printer has not been turned on. Paper has not been loaded in the printer. The paper is being fed.

A printer malfunction has occurred.

Check the printer.

Replace the empty *** ink cartridge with a new *** ink cartridge and then resend the print job. Printing cannot be performed until the ink cartridge has been replaced.

Check the *** ink cartridge, and mount it correctly.

Replace it with a new *** print head.

Mount the *** print head correctly.

Close the ink cartridge cover. Printing will be restarted when the cover is closed.

Close the center cover. Printing will be restarted when the cover is closed.

Close the maintenance cover. Printing will be restarted when the cover is closed.

Check the printer status.

See Section 6.2, "The Printer Does Not Operate Correctly".

6-3

GRAPHTEC JW220-06, Master Jet JW220-06 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

TO ENSURE SAFE AND CORRECT USE

Conventions Used in This Manual

Description of Safety Symbols

Safety Precautions

Installation Precautions

Power Supply Precautions

Handling Precautions

Maintenance and Inspection Precautions

Precautions on Handling the Consumable Items

The print heads are consumable items

Precautions to observe when removing jammed paper

Precautions to Note When Unpacking the Printer

Precautions to observe when installing the printer

Precautions to observe when handling the paper

Notes on the ink cartridges

Notes on the print heads

Notes on connecting the printer to a power outlet

WARNING

PREFACE

Notes on this Manual

Registered Trademarks

Copyright

Precautions to Observe When Transporting the Printer

Contents

Chapter 1 Before Using the Printer

1.1 Checking the Contents of the Package

1.2 Parts Names and Functions

Front View

Control panel

Rear View

A2-size Paper Feed Cassette

Chapter 2 Connection and Preparations

2.1 Attaching the Paper Guide Table

2.2 Attaching the A2-size Paper Feed Cassette

2.3 Connecting to the Power Supply

2.4 Turning the Power On and Off

Turning the Power On

Turning the Power Off

2.5 Mounting the Print Heads

2.6 Mounting the Ink Cartridges

2.7 Mounting the Roll Paper Cutter

2.8 Connecting the Printer to a Computer

USB Connection

Ethernet connection (option)

Chapter 3 Loading the Paper

3.1 Usable Paper Types

Paper Types and Sizes

Print Area

Print area Right edge

3.2 Using Roll Paper

Loading roll paper

Removing roll paper

3.3 Using Cut Sheets

Loading cut sheets

Removing a cut sheet

3.4 Using the A2-size Paper Feed Cassette

Attaching and removing the A2-size paper feed cassette

Loading paper in the A2-size paper feed cassette

Manual feeding

3.5 Using the Anti-Curling Guides

Chapter 4 Printer Driver

4.1 Printing from Windows

4.2 Canceling Printing in Windows

4.3 Printer Driver Capabilities

Main driver features

Compatible Operating Systems

4.4 Printer Driver Functions

[Base Setting] tab

[Options] tab

[Graphics] tab

[Color adjustment] tab

[About This Driver] tab

4.5 Printer Information Button

[Data Information] tab

[Printer Information] tab

[Maintenance] tab