• To ensure the safe and correct use of your printer, read this manual thoroughly prior to
use.
• After reading this manual, store it in a safe place for reference as necessary.
• Do not allow small children to touch the printer.
• The following describes important points for safe operation. Be sure to observe them
strictly.
Conventions Used in This Manual
To ensure the safe and correct use of the printer as well as to prevent human injury and
property damage, the safety precautions provided in this manual are ranked in the three
categories described below. Be sure to gain a full understanding of the difference
between each of the categories before reading the Manual.
This category provides information that, if ignored, is highly likely
DANGER
WARNING
to cause fatal or serious injury to the operator.
This category provides information that, if ignored, is likely to
cause fatal or serious injury to the operator.
This category provides information that, if ignored, could cause
CAUTION
injury to the operator or damage to the printer.
Description of Safety Symbols
The symbol indicates information that requires careful attention (including warnings). The specific point requiring attention is
described by an illustration or text within or next to the symbol.
The symbol indicates an action that is prohibited. Such prohibited action is described by an illustration or text within or next to
the symbol.
The symbol indicates an action that must be performed. Such
imperative action is described by an illustration or text within or
next to the symbol.
i
Safety Precautions
To ensure the safe and correct use of your printer, be sure to observe the following
points.
Installation Precautions
WARNING
Do not install the printer in the vicinity of
volatile solvents such as alcohol or thinner.
• A volatile solvent coming into contact with any of the
internal electrical components may result in a fire
hazard or electric shock.
Benzine
Thinner
Do not place objects such as those listed
below on top of the printer.
• Objects such as these coming into contact with any
of the internal electrical components may result in a
fire hazard or electric shock.
- Metallic objects such as necklaces
- Objects such as glasses, vases, houseplants, etc. that contain water or other fluids
If any of these objects does come into contact with the internal electrical components
immediately turn off the power, remove the plug from the power outlet, and either
contact the store where you purchased your printer or your nearest Graphtec representative.
CAUTION
Do not use the printer in an unstable location
such as on a slope or a location that is subject
to a lot of vibration.
• Such locations may cause the printer to tip over and
cause injuries.
Do not place heavy objects on top of the
printer.
• Such objects may tip over or fall off, causing injuries.
ii
If the printer is mounted on its dedicated
stand, be sure to use the caster stoppers to fix
the stand in place and prevent it from moving
while the printer is being used.
• If the stand is not fixed in place, the printer may tip
over and cause injuries.
Avoid using the printer in the following loca-
tions.
• Use in such locations may result in a fire hazard or
electric shock.
- Excessively humid or dusty locations
- Locations exposed to direct sunlight
- Locations exposed to high temperatures
- Locations near flames or moisture
iii
Leave plenty of space around the printer.
• Leave sufficient space for operations in front of and
behind the printer.
When using the printer on a desktop
At least 300 mm
At least 300 mm
Standard
When the paper guide table is mounted
When the A2-size paper feed cassette is mounted.
When using the printer on its optional stand
At least 300 mm
At least 300 mm
At least 200 mm
At least 200 mm
A2-size paper feed cassette
At least 200 mm
At least 300 mm
At least 200 mm
iv
Power Supply Precautions
WARNING
Do not damage the power cable, or modify it in
any way. Moreover, do not place heavy objects
on the power cable, pull on the cable, or bend
it excessively.
• There may be current leakage from the damaged
parts, resulting in a fire hazard or electric shock.
• Do not unplug or plug in the power cable when your
hands are wet, such action may result in electric
shock.
Do not connect multiple devices to the same
power outlet.
• Use of the printer in such a condition may result in a
fire hazard or electric shock.
Do not bundle or tie-wrap the power cable.
• Use of a bundled power cable may result in a fire
hazard or electric shock.
Make sure that the power cable is firmly in-
serted into the power outlet.
• Use of a power cable when the plug is not completely inserted into the power outlet may result in a
fire hazard or electric shock.
Do not use a power cable other than the one
supplied with your printer.
• Use of a different power cable may result in a fire
hazard or electric shock.
v
CAUTION
Do not connect the inkjet printer to a non-rated
power supply.
• Use of a different supply voltage may result in
electrical shock or a fire hazard due to current
leakage.
When disconnecting the power cable, be sure
to hold on to the plug, and not pull on the
cable itself.
• Pulling on the cable will expose the core wires, or
cause damage such as broken wires. Current
leakage from the exposed or damaged areas may
result in a fire hazard or electric shock.
As a general rule, do not use an extension
cord.
• Use of an extension cord may result in a fire hazard
or electric shock. If you must use an extension cord,
unbundle it, and make sure that the power plug is
firmly inserted into the extension cord socket.
Prohibited
Specified
rating
Make sure that the power plug can be readily
unplugged at any time, and that there are no
objects placed in its vicinity.
• Objects placed in the vicinity of the power plug will
prevent its removal in an emergency.
vi
Be sure to ground the earth terminal.
Ground the inkjet printer
• If the cutting plotter is not grounded, the operator
could suffer an electrical shock in case of current
leakage.
• Denmark
Vigtigt ! Lederen med grøn/gul isolation må kun tilsluttes en
klemme mærket (IEC 417, No. 5019) eller (IEC 417, No. 5017).
• Norway
Apparatet må tilkoples jordet stikkontakt.
• Sweden
Apparaten skall anslutas till jordat uttag.
• Finland
Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan.
Handling Precautions
WARNING
Do not disassemble or modify the printer.
• Such actions may result in a fire hazard or electric
shock.
If the printer makes an unusual noise, gener-
ates smoke, overheats, emits a strange odor,
or otherwise functions abnormally, immedi-
ately turn off the power, remove the plug from
the power outlet, and either contact the store
where you purchased your printer or your
nearest Graphtec representative.
• Use of the printer in such a condition may result in a
fire hazard or electric shock.
Do not use flammable aerosols or similar
products in the vicinity of the printer.
• The gas contained in the spray may cause a fire
hazard or electric shock if it comes into contact with
the printer's internal electrical components.
vii
Before moving the printer, make sure that the
power switch is in the "off" position and that
the power plug has been removed from the
power outlet.
• If the printer is moved while it is still plugged into the power outlet, the power cable may
be damaged and cause a fire hazard or electric shock.
CAUTION
Take care not to drop metallic items such as
paper clips or staples, or spill water, other
fluids or flammable solvents (alcohol, ben-
zene, thinner, etc.) inside the printer.
• Metallic items or fluids coming into contact with the
internal electrical components may result in a fire hazard or electric shock. If such items
or fluids fall or are spilled inside the printer, immediately turn off the power, remove the
power plug from the power outlet and either contact the store where you purchased the
printer or your nearest Graphtec representative.
Do not insert your hands inside the printer
during a printing operation or when paper is
being loaded.
• Moving parts inside the printer may cause injuries.
Take care not to cut your hands or other parts
of your body when handling the roll paper
cutter.
• There is a risk of cutting your fingers on the cutter
blade.
If the printer will not be used for an extended
length of time, such as at night, turn off the
power switch as a safety precaution.
viii
Maintenance and Inspection Precautions
WARNING
Be sure to turn off the power and remove the
power plug from the power outlet before per-
forming any cleaning operations.
• Failure to do so may result in a fire hazard or electric shock. Moreover, there is a risk of injury if the
printer starts to move during a cleaning operation.
To clean the printer, use a cloth that has been
dampened with neutral detergent and then well
wrung out. Do not use volatile solvents such
as alcohol, benzene or thinner to clean the
printer.
• A volatile solvent coming into contact with any of the
internal electrical components may result in a fire
hazard or electric shock.
Benzine
Thinner
CAUTION
At least once a year, remove the power plug from the power outlet and clean
the prongs and surrounding areas.
• A build-up of dust may result in a fire hazard.
When cleaning or checking the inside of the printer, make sure that a
metallic object such as a necklace or bracelet does not come into contact
with any of the internal components.
• Such actions may result in injuries or an electric shock.
When replacing roll paper, loading paper, or removing paper that has
become jammed in the printer, take care not to cut yourself on the edges
of the paper.
• Sharp paper edges may cause injuries.
ix
Precautions on Handling the Consumable Items
CAUTION
Do not touch any metallic parts on the print
heads after a printing operation.
• These parts will be hot, and may cause burns.
• Printing malfunctions may occur.
• There is a risk of damage from static electricity.
Do not touch the ink cartridge openings or the
head section of the print heads.
• Your fingers may become stained with ink.
• Printing malfunctions may occur.
• There is a risk of damage from static electricity.
As a safety precaution, store the print heads and ink cartridges in a location
out of the reach of small children.
• If ink is licked or ingested accidentally, consult a doctor immediately.
Do not drop or shake the print heads or ink
cartridges.
• Such actions may cause the ink to leak or spatter,
with the risk of staining your surroundings and
clothing.
• The head section may become damaged, making
the print head unusable.
Do not touch the blade of the roll paper cutter.
• You may cut your fingers on the blade.
The print heads are consumable items
• The print heads are consumable items. If printing is not performed correctly even after
the print heads have been cleaned or adjusted, replace them with new ones. See
Chapter 5, "Maintenance" for further details.
x
Precautions to observe when removing jammed paper
• When removing paper that has become jammed inside the printer, take care not to get
ink from the paper on your clothing or hands. There is a possibility of ink adhering to
your clothing or hands.
• If paper has become jammed during a paper feed operation, do not pull too hard on
the paper to remove it. Pulling on the paper may cause it to tear, and torn paper
fragments remaining inside the printer may cause paper feed problems.
• Please refer to Section 6.4, "If the Paper Becomes Jammed" for the correct removal
procedure.
Precautions to Note When Unpacking the Printer
If the printer was stored in a location where the temperature dropped below 10 °C,
allow sufficient time for the printer to become acclimatized to room temperature (the
operating environment specification is the range from 15 °C to 30 °C) before mounting
the print heads. (We recommend that you allow at least two hours for the printer to
become acclimatized.)
Precautions to observe when installing the printer
If the printer will be installed as a desktop model, be sure to heed the following points.
• Install the printer on a flat desk.
• Make sure that all five rubber feet are sitting on the desk.
• Do not install the printer on a stepped surface.
(Installing the printer in a location where its underside is touching another object may
cause malfunctions to occur.)
If there is no desk available for installation, mount the printer on the dedicated stand
(ST0060) that is available as an option.
CorrectIncorrect
Incorrect
xi
Precautions to observe when handling the paper
• Paper may not be fed correctly and may become jammed if the leading edge of the
roll paper is not straight or if there is adhesive from the fastening tape remaining on
the paper. Make sure that the leading edge is straight before loading the paper in the
printer.
• Paper feed problems or paper jams may occur if paper that is not Graphtec-supplied
paper is used. Be sure to use Graphtec-supplied paper.
• Depending on the storage conditions, the paper may become creased and/or the
leading edge may curl up. The use of creased or curled paper may cause paper jams.
Remove the creased or curled sections before loading the roll paper in the printer.
(If you are using a cut sheet, remove the creased section before loading the sheet in
the printer.)
Notes on the ink cartridges
Do not leave an ink cartridge that has been removed from the printer lying around for an
extended period of time. Doing so may cause ink deterioration, inferior print quality, or
clogging of the print head nozzles.
Notes on the print heads
Do not perform any unnecessary print head removal or mounting operations. Print head
removal and mounting operations should only be performed when print head replacement is required.
Be sure to observe the following points when loading paper in
the A2-size paper feed cassette
• Align the edges of the paper stack before loading it in the tray.
• Do not use paper that has been folded or creased.
• Fan the paper stack thoroughly before loading it in the tray.
If the paper is not fanned, paper jams may occur or two or more sheets may be fed at
the same time.
xii
Notes on connecting the printer to a power outlet
Always leave the printer connected to a power outlet.
The printer periodically performs automatic maintenance operations in order to maintain
print quality.
xiii
WARNING
Only computers or peripherals (computer input/output devices, terminals, printers, etc.)
certified as complying with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules, may be attached to this product when this product is operated in a
residential environment. Operation with non-certified peripherals is likely to result in
interference to radio and TV.
FEDERAL COMMUNICATIONS COMMISSION RADIO FRE-
QUENCY INTERFERENCE STATEMENT
"This equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help."
xiv
PREFACE
Thank you for choosing the Graphtec JW220-06 inkjet printer.
Please read this manual thoroughly before attempting to use your new product to
ensure that you use it safely and correctly.
Notes on this Manual
(1) No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, without the prior written permission of
Graphtec Corporation.
(2) The product specifications and other information in this manual are subject to
change without notice.
(3) While every effort has been made to provide complete and accurate information,
please contact your sales representative or nearest Graphtec vendor if you find any
unclear or erroneous information or wish to make other comments or suggestions.
(4) Notwithstanding the stipulations in the preceding paragraph, Graphtec Corporation
assumes no liability for damages resulting from either the use of the information contained herein or the use of the product.
Registered Trademarks
All names of companies, brands, logotypes, and products appearing in this manual are
the trademarks or registered trademarks of their respective companies.
Copyright
This User's Manual is copyrighted by Graphtec Corporation.
Precautions to Observe When Transporting the Printer
Be sure to read Section 5.8, "Precautions on Transporting the Printer" before transporting the printer to another destination. Do not transport the printer as is, as there is a
possibility of the ink leaking out. If you have any questions or if anything is unclear,
please contact your sales representative or nearest Graphtec vendor.
I
Contents
TO ENSURE SAFE AND CORRECT USE ..................................................................................... i
PREFACE ....................................................................................................................................... I
Notes on this Manual......................................................................................................... I
Registered Trademarks ..................................................................................................... I
Copyright ........................................................................................................................... I
Precautions to Observe When Transporting the Printer.................................................... I
Chapter 1 Before Using the Printer ............................................................................................. 1-1
1.1 Checking the Contents of the Package ................................................................... 1-1
1.2 Parts Names and Functions .................................................................................... 1-2
Front View ............................................................................................................... 1-2
Control panel ........................................................................................................... 1-2
B.3 Cartridges for use when transporting the printer..................................................... A-5
Index .................................................................................................................................... Index-1
IV
Chapter 1 Before Using the Printer
1.1 Checking the Contents of the Package
Check to confirm that all of the items shown below are present. If any item is missing,
promptly contact the store where you purchased your printer or your nearest Graphtec
representative.
Printer unit ···1
Power cable ···1
USB cable ···1
Print heads
(Black, color) ···1 of each
Paper guide table
(with two setscrews) ···1 set
A2-size Paper Feed Cassette ···1 set
Phillips screwdriver ···1
Ink cartridges
(Black, cyan, magenta, yellow) ···1 of each
Quick Start Guide ···1
Roll paper cutter ···1
Anti-curling guides ···2
Roll paper stocker ···1 assembly
Software package (CD-ROM) ···1
· Printer driver
· User's manual (PDF format)
· Adobe Acrobat Reader
1-1
1.2 Parts Names and Functions
Front View
(1) Center cover ................. Used when mounting the roll paper cutter and when cleaning the inside of
the printer unit.
(2) Maintenance cover........ Used when the print heads are replaced. (Print head replacement position)
(3) Handholds ..................... These handles (located at the left and right sides of the printer) are used to
grip the printer when moving it.
(4) Anti-curling guides......... These guides are attached when thin media such as tracing paper is used.
(5) Paper guide table .......... Used for loading paper for printing.
(6) Ink cartridge cover ........ Used when mounting the ink cartridges. (Ink holder)
(7) Roll paper cutter ............ Used for cutting roll paper.
(8) Cutter holder ................. Used to mount the roll paper cutter.
Control panel
(9) [POWER] button ........... Press this button to turn the power supply to the printer on or off. The button
lights (blue) when the power supply is on.
(10) [DATA] LED ................. Flashes (green) when data is being received from the computer.
(11) [CAUTION] LED .......... Lights (orange) when the printer is out of paper.
(12) [ERROR] LED ............. Lights (red) when there is a paper jam, when the print head carrier stops, or
when some other malfunction occurs.
(13) [CANCEL] button ........ Press this button to cancel the printing operation.
(14) [FORWARD] button..... Press this button to feed the paper in the forward direction when the printer
is in standby status.
(15) [REVERSE] button ...... Press this button to feed the paper in the reverse direction when the printer
is in standby status.
(16) [PAPER CUT] button... Press this button to cut roll paper when the printer is in standby status.
(8) Cutter holder
(2) Maintenance cover
(Print head replacement position)
(3) Handholds
(10) [DATA] LED
(flashes green)
(9) [POWER] button
(lights blue)
(11) [CAUTION] LED
(lights orange)
(12) [ERROR] LED
(lights red)
(4) Anti-curling guides
DATA
CAUTION
ERROR
CANCELFORWARD REVERSE PAPER CUT
(13) [CANCEL] button
(14) [FORWARD] button
(7) Roll paper cutter
(1) Center cover
(6) Ink cartridge cover
(Ink holder)
(5) Paper guide table
(16) [PAPER CUT] button
(15) [REVERSE] button
1-2
Rear View
(17) Roll paper stocker .................. Used for loading roll paper for printing.
(18) Access door ........................... Open this door to remove the paper if it becomes jammed.
(19) Power inlet ............................. Used to connect the power cable.
(20) USB interface connector ........ Used to connect the USB cable.
(17) Roll paper stocker
(18) Access door
(19) Power inlet
(20) USB interface connector
A2-size Paper Feed Cassette
The A2-size paper feed cassette is designed specifically for feeding plain paper.
Cut sheets of standard-size paper, from A4-size to A2-size*1, can be loaded in the A2-size
cassette to enable automatic feeding of paper to the printer.
*1: Please note that only paper of the same size can be loaded at one time in the cassette.
The number of cut sheets that can be loaded
*2
• Plain paper (64 g/m2): approx. 100 sheets
*2: The number of sheets is a guideline only. When actually loading the paper in the
cassette, make sure that the top of the stack is below the line under the [ ]
mark printed on the stock tray.
Paper alignment levers ............ Move these levers to match the paper size and hold the paper in
place.
Stock tray ................................. Used to load cut sheets for feeding.
Paper guide table..................... Use this table when manually feeding sheets for printing.
Paper stack
height
Stock tray
Paper alignment levers
Paper guide table
1-3
Chapter 2 Connection and Preparations
2.1 Attaching the Paper Guide Table
Firmly insert the paper guide table into the printer until it makes contact with the rear
side, and then fasten it in place with the two setscrews provided.
Paper guide table
Setscrews
Phillips screwdriver
provided with the printer
2.2 Attaching the A2-size Paper Feed Cassette
Attach the A2-size paper feed cassette, insert it fully into the printer as shown in the
diagram below. After the cassette has been inserted, gently pull on it to check that it is
firmly inserted.
Stock tray
2-1
2.3 Connecting to the Power Supply
Connect one end of the power cable provided to the printer's power inlet and the other
end to an AC power outlet of the rated supply voltage.
AC power outlet
Power cable
2.4 Turning the Power On and Off
Turning the Power On
Press the [POWER] button on the printer's control panel.
When the printer is in the power-on status, the [POWER] button lights blue.
Power inlet
DATA
CAUTION
ERROR
CANCEL FORWARD REVERSE PAPER CUT
ON
Turning the Power Off
Press the [POWER] button on the printer's control panel.
When the printer is in the power-off status, the [POWER] button LED is extinguished.
DATA
CAUTION
ERROR
CANCEL FORWARD REVERSE PAPER CUT
OFF
CHECKPOINT
After the printer has been turned off, wait at least five seconds before turning it
on again.
2-2
2.5 Mounting the Print Heads
1. Press the printer's [POWER] button to turn on the printer.
Check that the [POWER] button LED lights blue.
ON
2. Open the maintenance cover at the left-hand side of the printer.
Maintenance cover
3. The print head carrier moves to the print head replacement position.
DATA
CAUTION
ERROR
CANCEL FORWARD REVERSE PAPER CUT
Print head carrier
4. Press down on the lock to open the joint block.
2
Lock
1
2-3
Joint block
5. Prepare the print heads for mounting by removing the protective tape.
Print head
Protective tape
CAUTION
• Do not drop or shake the print head. Such actions may cause the ink to leak or
spatter, with the risk of staining your surroundings and clothing. Moreover, the
head section may become damaged, making the print head unusable.
• Do not touch the metallic parts of the print head or the print head section itself.
Such actions will adversely affect the printing. Moreover, there is a risk of
damage to the print head from static electricity.
6. Mount the print heads. Mount the black print head in the left-hand holder. Next,
mount the color print head in the right-hand holder.
Print head
(black)
Print head
(black)
Print head
(color)
7. Press down on the joint block until it makes an audible click.
2-4
8. Gently close the maintenance cover.
2-5
2.6 Mounting the Ink Cartridges
CHECKPOINT
• Before mounting the ink cartridges, make sure that the print heads have been
mounted.
• Perform this procedure with the printer in the power-on status. Check that the
[POWER] button is lit blue.
• There are four types of ink cartridges: black (BK), cyan (C), magenta (M) and
yellow (Y). Check their mounting positions in the ink holder in the printer, and
make sure that each cartridge is mounted correctly.
1. Open the ink cartridge cover at the right-hand side of the printer.
1
2
Ink cartridge cover
(Ink holder)
2. Align each ink cartridge with its corresponding rail on the ink holder, and then insert it
gently until it clicks into place. At this time, check the color of each ink cartridge and
make sure that it is inserted at the correct position.
Rail
Ink cartridge
Black
Cyan
Magenta
Yellow
CAUTION
• Do not touch the printed circuit board part of the ink cartridges with your fin-
gers. Such action may cause damage due to static electricity.
• Do not drop or shake the ink cartridges. Such actions may cause the ink to leak
or spatter, with the risk of staining your surroundings and clothing.
2-6
3. When all four ink cartridges have been mounted, gently close the ink cartridge cover.
CHECKPOINT
The printer driver can be used to check the status of the print heads and the ink
cartridges. For further details, see Chapter 4, "Printer Driver".
2-7
2.7 Mounting the Roll Paper Cutter
CAUTION
• Take care not to cut your fingers or other parts of your body on
the roll paper cutter blade.
• When mounting the roll paper cutter, do not touch any of the
internal components of the printer other than the cutter holder.
Roll paper cutter
Take care with the blade inside the cutter
Note: The roll paper cutter is a consumable item.
1. Press the printer's [POWER] button to turn off the printer.
Check that the [POWER] button LED is extinguished.
OFF
2. Open the center cover.
Center cover
DATA
CAUTION
ERROR
CANCEL FORWARD REVERSE PAPER CUT
2-8
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