9
10. If your boiler fails to light.
If you boiler fails to light, make the following checks;
1. Check the „Burner Standby/On‟ switch is in the On
position.
2. Check the remote programmer(s) is working and is
in an „On‟ period.
3. On systems without a bulk hopper fitted; Check
there is sufficient quantity of pellets in the
intermediate hopper to engage the low level
diaphragm in the rear of the hopper.
The curser should now be lit on the burner display
beside the thermostat symbol, if not then recheck
the programmer(s) and/or add more pellets to the
hopper.
Error messages
10.1 Failed pellet lighting;
1. On systems with a bulk hopper fitted; If the
bulk and intermediate hopper is allowed to
run out of pellets then the error message
„FAILED PELLET LIGHTING‟ will be
displayed on the burner screen. Once the
hoppers have been filled the auger will need
re-priming. See section 7 „Priming the Auger,
and the error cancelled by pressing the reset
button on the burner control panel.
2. Check auger is rotating
3. Check sufficient pellets being delivered to
the burner..
4. Check auger primed fully.
5. Check for dust or blockage in auger.
Pellets that contain excessive dust will
prevent the auger from pulling the pellets
out of the hopper. The hopper will need to
be cleaned of any dust.
6. Check for clinker in the brazier. If present
check quality of pellets.
10.2 SAFETY BOILER THERMOSTAT;
1. The boiler is fitted with a safety overheat
thermostat which will automatically switch off
the boiler in the case of control malfunction
causing overheating. If this occurs the error
message „SAFETY BOILER THERMOSTAT‟
is displayed on the burner screen. Remove
the plastic cap and press the „OVERHEAT
RESET‟ button, then replace the plastic cap.
2. Cancel the error message on the burner
screen by pressing RESET on the burner
controls.
If the condition continually repeats contact
your Service Engineer.
10.3 SERVO MOTOR BLOCKED
1. Switch the „Burner Standby / On‟ switch to
standby.
2. Wait until the display screen function reads
„WAIT PELLET THERMOSTAT‟
3. Disconnect the pellet delivery hose from the
burner.
4. Open the front access cleaning door.
5. Check the brazier for solid clinker, remove if
present.
6. To cancel the error message press reset on
the burner control panel.
10.4 PROBE FAULT
Contact your Service Engineer
10.5 SAFETY CHARGE PIPE THERMOSTAT
1. Check pellet delivery tube is fitted correctly
and not damaged in any way.
2. Check drain pipe from boiler is not blocked
or frozen.
3. To cancel the error message press reset on
the burner control panel.
4. If none of the above are applicable contact
you service engineer.
10.6 AIR PRESSURE ERROR
Contact your Service Engineer.
Do not under any circumstances enter a wood
pellet hopper that has been in operation as if the
boiler has malfunctioned there may be a build-up
fumes within the enclosure.