A n s . : Your PC or the USB Server might not be connected to the network correctly, using a personal
firewall on your PC might interfere with the performance of the USB Server Application. If your PC or the
USB Server(s) is connected to the network correctly, press on “Search” to fix the problem.
Another possibility is that the driver was not correctly loaded when the program starts up. In this
case, please shut-down the program and restart it again. If you are prompted to load drivers at the
start-up of the program, then you know it is not correctly loaded before. Please follow the
instructions described in the “Running Program” section to correctly load the drivers.
Q. How come the USB Server behaves strangely after I update the drivers?
A n s . : Please reboot your PC after updating the drivers. The program might not function normally until you
do so.
Q. Why do I get "Network Error, Please check your network connection before running USB
Server" message at the start-up of the USB Server Program?
A n s . : This is when your network connection on the PC has problem. Please check your network
connection and see whether or not the network card is enabled or if the network cable is plugged in.
Q. What do I do if I get a message telling me there is a driver error?
A n s . : Please check and see if the printer or USB device driver is installed correctly . Another possibility is
that the driver might be disabled under device manager. Please verify that also. Generally, when you see
an error regarding the device driver, you should reboot your PC to reset the driver.
Q. How come I don’t see any servers on my USB Server GUI after installing it?
A n s . : One of the possibilities that might have caused this is that there is a Firewall software installed on
your PC. The Firewall will block any unauthorized attempt to access the network from your PC, and since
you have just installed USB Server on your PC, its attempt to search the network for any servers or
devices will be dimmed as unauthorized until you state otherwise to the Firewall. T o solve this problem,
when your Firewall software warn you that USBServer is attempting to connect to the network and would
you allow it or block it, please allow it, and then click on “Search”.
Q. How come it takes more than a couple of minutes to connect to a device?
A n s . : A possible cause for this problem is an incorrect installation of the device driver. Please try
uninstalling the device driver and reinstalling it. Please make sure you reboot your PC after the driver
installation.