Grandstream Networks HandyTone-496 User Manual
User Manual
HandyTone-496
Analog Telephone Adaptor
For SW Release Version 1.0.3.18
Grandstream Networks, Inc.
www.grandstream.com
HandyTone-496 User Manual Grandstream Networks, Inc.
Table of Contents
1 WELCOME.....................................................................................................................4
2 INSTALLATION............................................................................................................ 5
3 WHAT IS INCLUDED IN THE PACKAGE............................................................... 7
3.1 SAFETY COMPLIANCES................................................................................................7
3.2 WARRANTY.................................................................................................................7
4 PRODUCT OVERVIEW...............................................................................................8
4.1 K
4.2 H
5 BASIC OPERATIONS................................................................................................. 10
5.1 GET FAMILIAR WITH VOICE PROMPT......................................................................... 10
5.2 MAKE PHONE CALLS................................................................................................. 11
5.3 CALL FEATURES........................................................................................................14
5.4 FAX ...........................................................................................................................14
5.5 LED LIGHT PATTERN INDICATION ............................................................................15
6 CONFIGURATION GUIDE........................................................................................ 16
6.1 C
6.2 CONFIGURING HANDYTONE-496 WITH WEB BROWSER ............................................ 16
6.3 CONFIGURATION THROUGH A CENTRAL SERVER....................................................... 31
EY FEATURES............................................................................................................ 8
ARDWARE SPECIFICATION ........................................................................................9
5.2.1 Calling Phone or Extension Numbers ............................................................... 11
5.2.2 Direct IP Calls...................................................................................................11
5.2.3 Call Hold ........................................................................................................... 12
5.2.4 Call Waiting.......................................................................................................12
5.2.5 Call Transfer...................................................................................................... 12
5.2.6 3-way Conferencing...........................................................................................13
ONFIGURING HANDYTONE-496 WAN IP THROUGH VOICE PROMPT....................... 16
6.1.1 DHCP Mode ...................................................................................................... 16
6.1.2 STATIC IP Mode................................................................................................16
6.1.3 TFTP Server Address......................................................................................... 16
6.2.1 Access the Web Configuration Menu................................................................. 16
6.2.2 End User Configuration .................................................................................... 17
6.2.3 Advanced User Configuration........................................................................... 21
6.2.4 Saving the Configuration Changes....................................................................30
6.2.5 Rebooting the HandyTone-496 from Remote .................................................... 31
7 SOFTWARE UPGRADE............................................................................................. 33
7.1 FIRMWARE UPGRADE THROUGH TFTP/HTTP........................................................... 33
7.2 C
7.3 FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX....................................34
7.4 M
ONFIGURATION FILE DOWNLOAD ...........................................................................34
ANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD .............................. 34
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HandyTone-496 User Manual Grandstream Networks, Inc.
8 RESTORE FACTORY DEFAULT SETTING..........................................................35
9 GLOSSARY OF TERMS.............................................................................................36
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HandyTone-496 User Manual Grandstream Networks, Inc.
1 Welcome
Congratulations on becoming an owner of HandyTone-496. You made an excellent choice and we
hope you enjoy all of its capabilities.
Grandstream's HandyTone-496 is an all-in-one VoIP integrated access device that features superb
audio quality, rich functionalities, high level of integration, compactness and ultra-affordability. The
HandyTone-496 is fully compatible with SIP industry standard and can interoperate with many other
SIP compliant devices and software on the market.
Grandstream HandyTone-496 is a new addition to the popular HandyTone product family. The new
HandyTone-496 features two FXS ports each with independent SIP accounts.
This document is subject to changes without notice. The latest electronic version of this user manual is
available for download from the following location:
http://www.grandstream.com/user_manuals/ HT496UserManual.pdf
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HandyTone-496 User Manual Grandstream Networks, Inc.
2 Installation
HandyTone-496 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a
total solution for networks providing VoIP services.
The HandyTone-496 VoIP functionalities are available via regular analog telephones.
The following photo illustrates the appearance of a HandyTone-496.
Top View Side Views
RJ11
FXS Port
(Phone)
RJ45
10M Ethernet
LAN - WAN
+5V/1200mA
BUTTON
RED LED
GREEN LED
Interconnection Diagram of the HandyTone-496:
Analog Phone
Internet ADSL/Cable
Modem Ethernet
Cordless Phone
Fax
FXS 1
PC
RJ11
FXS Port
(Phone)
WAN
LAN
PC PC
FXS 2
Analog Phone
Cordless Phone
Fax
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HandyTone-496 User Manual Grandstream Networks, Inc.
HandyTone-496 has two FXS ports. The PHONE1 port next to the LAN is FXS port 1 and the
PHONE2 on the side of the HandyTone-496 is FXS port 2. Each FXS port can have a separate SIP
account. This is a key feature of HandyTone-496. Both ports can make calls concurrently.
Following are the steps to install a HandyTone-496:
1. Connect a standard touch-tone analog telephone (or fax machine) to PHONE1 port.
2. Connect another standard touch-tone analog telephone (or fax machine) to PHONE2 port.
3. Insert the Ethernet cable into the WAN port of HandyTone-496 and connect the other end of
the Ethernet cable to an uplink port (a router or a modem, etc.)
4. Connect a PC to the LAN port of HandyTone-496.
5. Insert the power adapter into the HandyTone-496 and connect it to a wall outlet.
Please follow the instructions in section 6.2.1 to configure the HandyTone-496.
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HandyTone-496 User Manual Grandstream Networks, Inc.
3 What is Included in the Package
The HandyTone-496 package contains:
1) One HandyTone-496
2) One universal power adaptor
3) One Ethernet cable
3.1 Safety Compliances
The HandyTone-496 is compliant with various safety standards including FCC/CE and C-tick. Its
power adaptor is compliant with UL standard. The HandyTone-496 should only operate with the
universal power adaptor provided in the package.
3.2 Warranty
Grandstream has a reseller agreement with our reseller customer. End users should contact the
company from whom you purchased the product for replacement, repair or refund.
If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service
Representative for a RMA (Return Materials Authorization) number.
Grandstream reserves the right to remedy warranty policy without prior notification.
Warning: Please do not attempt to use a different power adaptor. Using other power adaptor may
damage the HandyTone-496 and will void the manufacturer warranty.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or
operation of this product in any way other than as detailed by this User Manual, could void your
manufacturer warranty.
Information in this document is subject to change without notice. No part of this document may be
reproduced or transmitted in any form or by any means, electronic or mechanical, for any purp ose without
the express written permission of Grandstream Networks, Inc..
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HandyTone-496 User Manual Grandstream Networks, Inc.
4 Product Overview
4.1 Key Features
• Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS,
DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc.
• Built-in router, NAT, Gateway and DMZ port forwarding
• Device bridge mode support
• Supports dual SIP accounts via dual FXS ports
• Powerful digital signal processing (DSP) to ensure superb audio quality; advanced adaptive
jitter control and packet loss concealment technology
• Support various vocoders including G.711 (a-law and u-law), G.723.1 (5.3K/6.3K), G.726
(32K), as well as G.729A, and iLBC.
• Support Caller ID/Name display or block, Hold, Call Waiting/Flash, Call Transfer, Call
Forward, 3-way conferencing, Call Waiting Caller ID, in-band and out-of-band DTMF, Dial
Plans, etc.
• Support fax pass through (for PCMU and PCMA) and T.38 FoIP (Fax over IP)
• Support syslog
• Support volume amplification
• Support Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort Noise
Generation), Line Echo Cancellation (G.168), and AGC (Automatic Gain Control)
• Support standard encryption and authentication (DIGEST using MD5 and MD5-sess)
• Support for Layer 2 (802.1Q VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ, MPLS)
• Support automated NAT traversal without manual manipulation of firewall/NAT
• Support device configuration via built-in IVR, Web browser or central configuration file
through TFTP or HTTP
• Support firmware upgrade via TFTP or HTTP with encrypted configuration files.
• Ultra compact (wallet size) and lightweight design, great companion for travelers
• Compact, lightweight Universal Power adapter.
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HandyTone-496 User Manual Grandstream Networks, Inc.
4.2 Hardware Specification
The table below lists the hardware specification of HandyTone-496.
Model
LAN interface 1xRJ45 10Base-T
WAN interface 1xRJ45 10Base-T
FXS telephone port 2xFXS
Button 1
LED Green and red color
Universal Switching
Power Adaptor
Dimension 70mm (W)
Weight 0.6lbs (0.3kg)
Temperature 40 - 130oF
Humidity 10% - 90%
Compliance FCC/CE/C-Tick
HandyTone-496
Input: 100-240VAC 50-60 Hz
Output: +5VDC, 1200mA,
UL certified
130mm (D)
27mm (H)
5 – 45oC
(non-condensing)
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HandyTone-496 User Manual Grandstream Networks, Inc.
5 Basic Operations
5.1 Get Familiar with Voice Prompt
HandyTone-496 stores a voice prompt menu (Interactive Voice Response or IVR) for quick browsing
and simple configuration. Currently, the voice prompt menu and the LED button are designed for FXS
port 1 only.
To enter this voice prompt menu, simply pick up the phone and press the button on the HandyTone496 or pick up the phone and dial “***”. The following table shows how to use the voice prompt menu
to configure the device.
Menu Voice Prompt Options
Main Menu “Enter a Menu Option” Enter “*” for the next menu option
Enter “#” to return to the main menu
Enter 01-06, 47, 86, 99 menu option
01 “DHCP Mode”,
“Static IP Mode”
02 “IP Address “ + IP address The current WAN IP address is announced
03 “Subnet “ + IP address Same as menu 02
04 “Gateway “ + IP address Same as menu 02
05 “DNS Server “ + IP address Same as menu 02
06 “TFTP Server “ + IP address Same as menu 02
47 “Direct IP Calling” When entered, user will be prompted a dial
99 “RESET” Enter “9” to reboot the device; or
“Invalid Entry” Automatically returns to main menu
NOTES:
Enter “9” to toggle the selection
If user selects “Static IP Mode”, user need
configure the all IP address information
through menu 02 to 05. If user selects
“Dynamic IP Mode”, the device will retrieve
all IP address information from DHCP server
automatically when user reboots the device.
Enter 12 digit new IP address if in Static IP
Mode
tone, dial a 12 digit IP address to make a direct
IP call.
(For details, see “4.2.2 Make a Direct IP
Call”.)
Enter encoded MAC address to restore factory
default setting (For details, see section 8.)
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HandyTone-496 User Manual Grandstream Networks, Inc.
• Once the button is pressed, it enters the voice prompt main menu. If the button is pressed again,
while it is already in the voice prompt menu, it jumps to “Direct IP Call” option and a dial
tone is prompted
• “*” shifts down to the next menu option
• “#” returns to the main menu
• “9” functions as the ENTER key in many cases to confirm an option
• All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP
address. Once all of the digits are collected, the input will be processed.
• Key entry can not be deleted but the phone may prompt error once it is detected
5.2 Make Phone Calls
5.2.1 Calling Phone or Extension Numbers
To make a phone or extension number call:
a) Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”). Or
b) Dial the number directly, and press # (assuming that “Use # as dial key” is selected in web
configuration).
Examples:
To dial another extension on the same proxy, such as 1008, simply pick up the attached phone,
dial 1008 and then press the # or wait for 4 seconds.
To dial a PSTN number such as 6266667890, you might need to enter in some prefix number
followed by the phone number. Please check with your VoIP service provider to get the information. If
you phone is assigned with a PSTN-like number such as 6265556789, most likely you just follow the
rule to dial 16266667890 as if you were calling from a regular analog phone, followed by pressing #
or wait for 4 seconds.
5.2.2 Direct IP Calls
Direct IP calling allows two parties, that is, a HandyTone with an analog phone and another VoIP
Device, to talk to each other in an ad hoc fashion without a SIP proxy. This kind of VoIP calls can be
made between two parties if:
• Both HandyTone ATA and other VoIP Device(i.e., another HandyTone ATA or Budgetone SIP
phone or other VoIP unit) have public IP addresses, or
• Both HandyTone ATA and other VoIP Device are on the same LAN using private IP addresses,
or
• Both HandyTone ATA and other VoIP Device can be connected through a router using public
or private IP addresses (with necessary port forwarding or DMZ).
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HandyTone-496 User Manual Grandstream Networks, Inc.
To make a direct IP call, first pick up the analog phone or turn on the speakerphone on the analog
phone, then access the voice menu prompt by dial “***” or press the button on the HandyTone-496,
and dials “47” to access the direct IP call menu. User will hear a voice prompt “Direct IP Calling” and
a dial tone. Enter a 12-digit target IP address to make a call. Destination ports can be specified by
using “*4” (encoding for “:”) followed by the port number.
Examples:
If the target IP address is 192.168.0.160, the dialing convention is
Voice Prompt with option 47, then 192168000160
followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the
default destination port 5060 is used if no port is specified.
If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:
Voice Prompt with option 47, then 192168001020*45062 followed by pressing the “#” key if it is
configured as a send key or wait for 4 seconds.
5.2.3 Call Hold
While in conversation, pressing the “flash” button on the attached phone will put the remote end on
hold. Pressing the “flash” button again will release the previously held party and the bi-directional
media will resume.
5.2.4 Call Waiting
If call waiting feature is enabled, while the user is in a conversation, he will hear a special stutter tone
if there is another incoming call. User can press the flash button to put the current call party on hold
and switch to the other call. Pressing flash button toggles between two active calls.
5.2.5 Call Transfer
5.2.5.1 Blind Transfer
Assuming that call party A and B are in conversation. A wants to Blind Transfer B to C:
1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial
tone.
2. Then A dials *87 then dials C’s number, and then #(or wait for 4 seconds)
3. A can hang up.
NOTE: “Enable Call Feature” has to be set to “Yes” in web configuration page.
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HandyTone-496 User Manual Grandstream Networks, Inc.
A can hold on to the phone and wait for one of the three following behaviors:
• A quick confirmation tone (temporarily using the call waiting indication tone) followed by a
dial tone. This indicates the transfer is successful (transferee has received a 200 OK from
transfer target). At this point, A can either hang up or make another call.
• A quick busy tone followed by a restored call (on supported platforms only). This means the
transferee has received a 4xx response for the INVITE and we will try to recover the call. The
busy tone is just to indicate to the transferor that the transfer has failed.
• Busy tone keeps playing. This means we have failed to receive the second NOTIFY from the
transferee and decided to time out. Note: this does not indicate the transfer has been
successful, nor does it indicate the transfer has failed. When transferee is a client that does not
support the second NOTIFY (such as our own earlier firmware), this will be the case. In bad
network scenarios, this could also happen, although the transfer may have been completed
successfully.
5.2.5.2 Attended Transfer
Assuming that call party A and B are in conversation. A wants to Attend Transfer B to C:
1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone
2. A then dial C’s number then # (or wait for 4 seconds).
3. If C answers the call, A and C are in conversation. Then A can hang up to complete transfer.
4. If C does not answer the call, A can press “flash” back to talk to B.
NOTE:
• When Attended Transfer failed, if A hangs up, the HandTone-496 will ring user A again to
remind A that B is still on the call. A can pick up the phone to restore conversation with B.
5.2.6 3-way Conferencing
HandyTone-496 supports 3-way conference.
Assuming that call party A and B are in conversation. A wants to bring C in a conference:
1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial
tone.
2. A dials *23 then C’s number then # (or wait for 4 seconds).
3. If C answers the call, then A press “flash” to bring B, C in the conference.
4. If C does not answer the call, A can press “flash” back to talk to B.
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