Grandstream Networks HandyTone-386 User Manual
User Manual
HandyTone-386
Analog Telephone Adaptor
For SW Release Version 1.0.2.5
Grandstream Networks, Inc.
www.grandstream.com
HandyTone-386 User Manual Grandstream Networks, Inc.
Table of Contents
1 WELCOME..................................................................................................................................3
2 INSTALLATION.........................................................................................................................4
3 WHAT IS INCLUDED IN THE PACKAGE............................................................................6
3.1 S
3.2 W
AFETY COMPLIANCES ...........................................................................................................6
ARRANTY.............................................................................................................................6
4 PRODUCT OVERVIEW............................................................................................................7
4.1 K
4.2 H
EY FEATURES .......................................................................................................................7
ARDWARE SPECIFICATION ...................................................................................................8
5 BASIC OPERATIONS................................................................................................................9
5.1 G
5.2 M
ET FAMILIAR WITH VOICE PROMPT .....................................................................................9
AKE PHONE CALLS ............................................................................................................10
5.2.1 Calling phone or extension numbers.............................................................................10
5.2.2 Direct IP calls ...............................................................................................................10
5.2.3 Blind Transfer................................................................................................................11
5.2.4 Attended Transfer..........................................................................................................11
5.2.5 3-way Conferencing ......................................................................................................12
5.2.6 Send and Receive PSTN Calls Through PSTN Line Port..............................................12
5.3 C
ALL FEATURES ...................................................................................................................12
5.3.1 Call Features Table.......................................................................................................12
5.3.2 PSTN Pass Through / Life Line.....................................................................................13
5.4 FAX
5.5 LED
SUPPORT.......................................................................................................................13
LIGHT PATTERN INDICATION .......................................................................................13
6 CONFIGURATION GUIDE.....................................................................................................14
6.1 C
ONFIGURING HANDYTONE-386 WAN IP THROUGH VOICE PROMPT.................................14
6.1.1 DHCP Mode..................................................................................................................14
6.1.2 STATIC IP Mode...........................................................................................................14
6.1.3 TFTP Server Address ....................................................................................................14
6.2 C
ONFIGURING HANDYTONE-386 WITH WEB BROWSER.......................................................14
6.2.1 Access the Web Configuration Menu ............................................................................14
6.2.2 End User Configuration................................................................................................14
6.2.3 Advanced User Configuration.......................................................................................17
6.2.4 Saving the Configuration Changes................................................................................25
6.2.5 Rebooting the HandyTone-386 from Remote................................................................26
6.3 C
ONFIGURATION THROUGH A CENTRAL SERVER.................................................................26
7 SOFTWARE UPGRADE..........................................................................................................28
7.1 U
7.2 U
PGRADE THROUGH HTTP (PENDING).................................................................................28
PGRADE THROUGH TFTP ...................................................................................................28
8 RESTORE FACTORY DEFAULT SETTING.......................................................................30
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HandyTone-386 User Manual Grandstream Networks, Inc.
1 Welcome
Congratulations on becoming an owner of HandyTone-386. You made an excellent choice and we
hope you enjoy all of its capabilities.
Grandstream's HandyTone-386 is an all-in-one VoIP integrated access device that features superb
audio quality, rich functionalities, high level of integration, compactness and ultra-affordability. The
HandyTone-386 is fully compatible with SIP industry standard and can interoperate with many other
SIP compliant devices and software on the market.
Grandstream HandyTone-386 is a new addition to the popular HandyTone product family. The new
HandyTone-386 features two FXS ports each with independent SIP accounts.
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HandyTone-386 User Manual Grandstream Networks, Inc.
2 Installation
HandyTone-386 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a
total solution for networks providing VoIP services.
The HandyTone-386 VoIP functionalities are available via regular analog telephones.
The following photo illustrates the appearance of a HandyTone-386.
Top View Side Views
RJ11
Line Port
(Line )
Button
Red/Green LED
RJ11
FXS Port
(Phone/Fax)
Interconnection Diagram of the HandyTone-386:
RJ11
FXS Port
(Phone/Fax)
+5V/1200mA
RJ45
10M Ethernet
WAN
Analog Phone
Cordless Phone
Fax
Internet ADSL/Cable
Modem Ethernet
FXS 1
Phone Line
4
WAN
LINE
FXS 2
Analog Phone
Cordless Phone
Fax
HandyTone-386 User Manual Grandstream Networks, Inc.
HandyTone-386 has two FXS ports. The RJ11 jack next to the WAN is called FXS port 2 and the
RJ11 jack on the corner is called FXS port 1. The RJ11 jack on the side on of the HandyTone-386 is a
LINE port. Each FXS port can have a separate SIP account. This is a key feature of HandyTone-386.
Both ports can make calls concurrently.
Following are the steps to install a HandyTone-386:
1. Connect a standard touch-tone analog telephone (or fax machine) to FXS port 1.
2. Connect another standard touch-tone analog telephone (or fax machine) to FXS port 2.
3. Insert a standard telephone cable into the LINE port of HandyTone-386 and connect the other
end of the telephone cable to a wall jack.
4. Insert the Ethernet cable into the WAN port of HandyTone-386 and connect the other end of
the Ethernet cable to an uplink port (a router or a modem, etc.)
5. Insert the power adapter into the HandyTone-386 and connect it to a wall outlet.
Please follow the instructions in section 6.2.1 to configure the HandyTone-386.
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HandyTone-386 User Manual Grandstream Networks, Inc.
3 What is Included in the Package
The HandyTone-386 package contains:
1) One HandyTone-386
2) One universal power adaptor
3) One Ethernet cable
3.1 Safety Compliances
The HandyTone-386 is compliant with various safety standards including FCC/CE and C-tick. Its
power adaptor is compliant with UL standard. The HandyTone-386 should only operate with the
universal power adaptor provided in the package.
3.2 Warranty
Grandstream has a reseller agreement with our reseller customer. End users should contact the
company from whom you purchased the product for replacement, repair or refund.
If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service
Representative for a RMA (Return Materials Authorization) number.
Grandstream reserves the right to remedy warranty policy without prior notification.
Warning: Please do not attempt to use a different power adaptor. Using other power adaptor may
damage the HandyTone-386 and will void the manufacturer warranty.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or
operation of this product in any way other than as detailed by this User Manual, could void your
manufacturer warranty.
Information in this document is subject to change without notice. No part of this document may be
reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose without
the express written permission of Grandstream Networks, Inc..
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HandyTone-386 User Manual Grandstream Networks, Inc.
4 Product Overview
4.1 Key Features
• Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS,
DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc.
• Supports dual SIP accounts via dual FXS ports
• Powerful digital signal processing (DSP) to ensure superb audio quality; advanced adaptive
jitter control and packet loss concealment technology
• Support various vocoders including G.711 (a-law and u-law), G.723.1 (5.3K/6.3K), G.726
(40K/32K/24K/16K), as well as G.728, G.729A/B, and iLBC.
• Support Caller ID/Name display or block, Hold, Call Waiting/Flash, Call Transfer, Call
Forward, Call Waiting Caller ID, in-band and out-of-band DTMF, Dial Plans, etc.
• Support fax pass through and T.38
• Support Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort Noise
Generation), Line Echo Cancellation (G.168), and AGC (Automatic Gain Control)
• Support standard encryption and authentication (DIGEST using MD5 and MD5-sess)
• Support for Layer 2 (802.1Q VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ, MPLS)
• Support automated NAT traversal without manual manipulation of firewall/NAT
• Support device configuration via built-in IVR, Web browser or central configuration file
through TFTP or HTTP
• Support firmware upgrade via TFTP or HTTP (pending) with encrypted configuration files.
• Ultra compact (wallet size) and lightweight design, great companion for travelers
• Compact, lightweight Universal Power adapter.
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HandyTone-386 User Manual Grandstream Networks, Inc.
4.2 Hardware Specification
The table below lists the hardware specification of HandyTone-386.
Model
WAN interface 1xRJ45 10Base-T
FXS telephone port 2xFXS
PSTN Port 1x PSTN pass-through or life line port
Button 1
LED Green and red color
Universal Switching
Power Adaptor
Dimension 70mm (W)
Weight 0.6lbs (0.3kg)
Temperature 40 - 130oF
Humidity 10% - 90%
Compliance
HandyTone-386
Input: 100-240VAC 50-60 Hz
Output: +5VDC, 1200mA,
UL certified
130mm (D)
27mm (H)
5 – 45oC
(non-condensing)
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HandyTone-386 User Manual Grandstream Networks, Inc.
5 Basic Operations
5.1 Get Familiar with Voice Prompt
HandyTone-386 has stored a voice prompt menu for quick browsing and simple configuration.
Currently, the voice prompt menu and the LED button are designed for FXS port 1 only.
To enter this voice prompt menu, simply press the button or “***” from the analog phone.
Menu Voice Prompt Options
Main Menu “Enter a Menu Option” Enter “*” for the next menu option
Enter “#” to return to the main menu
Enter 01-06, 47, 86, 99 menu option
01 “DHCP Mode”,
“Static IP Mode”
02 “IP Address “ + IP address The current WAN IP address is announced
03 “Subnet “ + IP address Same as menu 02
04 “Gateway “ + IP address Same as menu 02
05 “DNS Server “ + IP address Same as menu 02
06 “TFTP Server “ + IP address Same as menu 02
47 “Direct IP Calling” When entered, you will be prompted a dial
86 “Voice Messages Pending”
“No Voice Messages”
99 “RESET” Enter “9” to reboot the phone
“Invalid Entry” Automatically returns to main menu
Notes:
• Once the button is pressed, it enters the voice prompt main menu. If the button is pressed again,
while it is already in the voice prompt menu, it jumps to “Direct IP Call” option and a dial tone
is prompted
• “*” shifts down to the next menu option
• “#” returns to the main menu
• “9” functions as the ENTER key in many cases to confirm an option
• All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP
address. Once all of the digits are collected, the input will be processed.
• Key entry can not be deleted but the phone may prompt error once it is detected
Enter “9” to toggle the selection
Enter 12 digit new IP address if in Static IP
Mode
tone, then enter 12 digit IP address
This menu can also be entered by pressing the
button again
Enter “9” to dial pre-configured phone number
to retrieve VM
Enter encoded MAC address to restore factory
default setting
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