Grandstream Networks HandyTone-286 User Manual

User Manual

HandyTone-286 Rev 3.0

Analog Telephone Adaptor

For Firmware Version 1.0.8.16

Grandstream Networks, Inc.

www.grandstream.com

HandyTone -286 User Manual Grandstream Networks, Inc.

Table of Contents

1 WELCOME 4
2 INSTALLATION 5
3 WHAT IS INCLUDED IN THE PACKAGE 6

3.1 S

3.2 W

AFETY COMPLIANCES 6

ARRANTY 6

4 PRODUCT OVERVIEW 7

4.1 KEY FEATURES 7

4.2 HARDWARE SPECIFICATION 8

5 BASIC OPERATIONS 9

5.1 GET FAMILIAR WITH KEY PAD AND VOICE PROMPT 9

5.2 MAKE PHONE CALLS 10

5.2.1 Calling Phone or Extension Numbers 10

5.2.2 Direct IP Calls 10

5.2.3 Call Hold 11

5.2.4 Call Waiting 11

5.2.5 Call Transfer 11

5.2.6 3-way Conferencing 12

5.3 CALL FEATURES 12

5.4 FAX 13

5.5 LED LIGHT PATTERN INDICATION 14

6 CONFIGURATION GUIDE 15

6.1 CONFIGURING HANDYTONE-286 IP THROUGH VOICE PROMPT 15

6.1.1 DHCP Mode 15

6.1.2 STATIC IP Mode 15

6.1.3 TFTP Server Address 15

6.2 C

ONFIGURING HANDYTONE-286 WITH WEB BROWSER 15

6.2.1 Access the Web Configuration Menu 15

6.2.2 End User Configuration 16

6.2.3 Advanced User Configuration 19

6.2.4 Saving the Configuration Changes 30

6.2.5 Rebooting the HandyTone-286 from Remote 30

6.3 C

ONFIGURATION THROUGH A CENTRAL SERVER 31

7 SOFTWARE UPGRADE WITH TFTP 32

7.1 F

7.2 C

7.3 F

7.4 M

IRMWARE UPGRADE THROUGH TFTP/HTTP 32

ONFIGURATION FILE DOWNLOAD 33

IRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX 33

ANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD 33

8 RESTORE FACTORY DEFAULT SETTING 34

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9 GLOSSARY OF TERMS 35

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1 Welcome

Congratulations on becoming an owner of HandyTone-286. You made an excellent choice and we
hope you will enjoy all its capabilities.

Grandstream's award-wining HandyTone-286 is innovative Analog Telephone Adaptor that offers a
rich set of functionality and superb sound quality at ultra-affordable price. They are fully compatible
with SIP industry standard and can interoperate with many other SIP compliant devices and software
on the market.

This document is subject to changes without notice. The latest electronic version of this user manual
can be downloaded from the following location:

http://www.grandstream.com/user_manuals/HandyTone.pdf

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HandyTone -286 User Manual Grandstream Networks, Inc.

2 Installation

HandyTone-286 is a VoIP Analog Telephone Adaptor designed to work with an ordinary analog
telephone. The following photo illustrates the appearance of a HandyTone-286.

RJ45

10M Ethernet

Interconnection Diagram of the HandyTone-286:

Internet ADSL/Cable

Modem Ethernet

LAN

BUTTON/

RED LED/

GREEN LED

+5V/1200mA

RJ11

Telephone

Analog Phone

PHONE

Cordless Phone

Fax

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3 What is Included in the Package

The HandyTone-286 package contains:

1) One HandyTone-286

2) One universal power adaptor

3) One Ethernet cable

3.1 Safety Compliances

The HandyTone-286 is compliant with various safety standards including FCC/CE and C-Tick. Its
power adaptor is compliant with UL standard. The HandyTone ATA should only operate with the
universal power adaptor provided in the package.

3.2 Warranty

Grandstream has a reseller agreement with our reseller customer. End users should contact the
company from whom you purchased the product for replacement, repair or refund.

If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service
Representative for a RMA (Return Materials Authorization) number.

Grandstream reserves the right to remedy warranty policy without prior notification.

Warning: Please do not attempt to use a different power adaptor. Using other power adaptor may
damage the HandyTone-286.

Caution: Changes or modifications to this product not expressly approved by Grandstream, or
operation of this product in any way other than as detailed by this User Manual, could void your
manufacturer warranty.

Information in this document is subject to change without notice. No part of this document may be
reproduced or transmitted in any form or by any means, electronic or mechanical, for any purp ose without
the express written permission of Grandstream Networks, Inc..

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4 Product Overview

4.1 Key Features

• Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS,

DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc.

• Built-in router, NAT, Gateway and DMZ port forwarding. Can also be configured to function

as a two Ethernet ports bridge (NAT function is disabled)

• Powerful digital signal processing (DSP) to ensure superb audio quality; advanced adaptive

jitter control and packet loss concealment technology

• Support various codecs including G.711 (PCM a-law and u-law), G.723.1 (5.3K/6.3K), G.726

(32K), as well as G.729A and iLBC

• Support Caller ID/name display or block, Call waiting caller ID, Hold, Call Waiting/Flash, Call

Transfer, 3-way conference (on Rev. 2.0), Call Forward, in-band and out-of-band DTMF, etc.

• Support fax pass through (for PCMU and PCMA) and T.38 FoIP (Fax over IP)

• Support Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort Noise

Generation), Line Echo Cancellation (G.168), and AGC (Automatic Gain Control)

• Support standard encryption and authentication (DIGEST using MD5 and MD5-sess)

• Support for Layer 2 (802.1Q VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ, MPLS)

• Support automated NAT traversal without manual manipulation of firewall/NAT

• Support device configuration via built-in IVR, Web browser or encrypted configuration files

through TFTP or HTTP server

• Support firmware upgrade via TFTP or HTTP

• Support SIP Session Timer

• Support Syslog (on Rev.2.0)

• Ultra compact (wallet size) and lightweight design, great companion for travelers

• Compact, lightweight Universal Power adaptor

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4.2 Hardware Specification

The table below lists the hardware specification of HandyTone-286.

Model

LAN interface 1xRJ45 10Base-T
Button 1
LED GREEN & RED color
Universal

Power Adaptor

Dimension 65mm (W)

Weight 0.57 lbs (0.26kg)
Operating

Temperature
Humidity 10% - 95%

Compliance FCC/CE/C-Tick

HandyTone-286

Input: 100-240VAC
Output: +5VDC, 1200mA
UL certified

93mm (D)
27mm (H)

32 - 104oF
0 - 40oC

(non-condensing)

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5 Basic Operations

5.1 Get Familiar with Key Pad and Voice Prompt

HandyTone-286 stores a voice prompt menu for quick browsing and simple configuration. To enter
this voice prompt menu, simply press the button on the HandyTone-286 or pick up the phone and dial
“***”. The following table shows how to use the voice prompt menu to configure the device.

Menu Voice Prompt User’s Options

Main Menu “Enter a Menu Option” Enter “*” for the next menu option

Enter “#” to return to the main menu
Enter 01 – 06, 47, 86 or 99 Menu option

01 “Static IP Mode”, or

“Dynamic IP Mode”

02 “IP Address” + IP address The current WAN IP address is announced

03 “Subnet” + IP address Same as Menu option 02
04 “Gateway “ + IP address Same as Menu option 02
05 “DNS Server” + IP address Same as Menu option 02
06 “TFTP Server “ + IP address Same as Menu option 02
47 “Direct IP Calling” When entered, user will be prompted a dial

86 “No Voice Messages”; or

“Voice Messages Pending”

99 “RESET” Enter “9” to reboot the device; or

“Invalid Entry” Automatically return to Main Menu

NOTES:

Enter “9” to toggle the selection.

If user selects “Static IP Mode”, user need
configure the all IP address information
through menu 02 to 05. If user selects
“Dynamic IP Mode”, the device will retrieve
all IP address information from DHCP server
automatically when user reboots the device.

Enter 12-digit new IP address if in Static IP
Mode.

tone, dial a 12-digit IP address to make a direct
IP call.
(For details, see “4.2.2 Make a Direct IP
Call”.)
If there are voice messages, user can dial “9”
and dial pre-configured phone number to
retrieve voice message.

Enter MAC address to restore factory default
setting (For details, see section 8.)

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• Once the LED button is pressed, it enters voice prompt main menu. If the button is pressed

again while it is already in the voice prompt menu state, it jumps to “Direct IP Calling” option
and dial tone plays in this state.

• “*” shifts down to the next menu option

• “#” returns to the main menu

• “9” functions as the ENTER key in many cases to confirm an option

• All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP

address. Once all digits are accumulated, it automatically processes them.

• Key entry cannot be deleted but the phone may prompt error once it is detected

5.2 Make Phone Calls

5.2.1 Calling Phone or Extension Numbers

To make a phone or extension number call:

a) Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”). Or
b) Dial the number directly, and press # (assuming that “Use # as dial key” is selected in web

configuration).

Examples:
To dial another extension on the same proxy, such as 1008, simply pick up the attached phone,
dial 1008 and then press the # or wait for 4 seconds.
To dial a PSTN number such as 6266667890, you might need to enter in some prefix number
followed by the phone number. Please check with your VoIP service provider to get the information. If
you phone is assigned with a PSTN-like number such as 6265556789, most likely you just follow the
rule to dial 16266667890 as if you were calling from a regular analog phone, followed by pressing #
or wait for 4 seconds.

5.2.2 Direct IP Calls

Direct IP calling allows two parties, that is, a HandyTone with an analog phone and another VoIP
Device, to talk to each other in an ad hoc fashion without a SIP proxy. This kind of VoIP calls can be
made between two parties if:

• Both HandyTone ATA and other VoIP Device(i.e., another HandyTone ATA or Budgetone SIP

phone or other VoIP unit) have public IP addresses, or

• Both HandyTone ATA and other VoIP Device are on the same LAN using private IP addresses,

or

• Both HandyTone ATA and other VoIP Device can be connected through a router using public

or private IP addresses (with necessary port forwarding or DMZ).

To make a direct IP call, first pick up the analog phone or turn on the speakerphone on the analog
phone, then access the voice menu prompt by dial “***” or press the button on the HandyTone-286,

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and dials “47” to access the direct IP call menu. User will hear a voice prompt “Direct IP Calling” and
a dial tone. Enter a 12-digit target IP address to make a call. Destination ports can be specified by
using “*4” (encoding for “:”) followed by the port number.

Examples:

If the target IP address is 192.168.0.160, the dialing convention is
Voice Prompt with option 47, then 192168000160
followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the
default destination port 5060 is used if no port is specified.

If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:
Voice Prompt with option 47, then 192168001020*45062 followed by pressing the “#” key if it is
configured as a send key or wait for 4 seconds.

5.2.3 Call Hold

While in conversation, pressing the “flash” button on the attached phone will put the remote end on
hold. Pressing the “flash” button again will release the previously held party and the bi-directional
media will resume.

5.2.4 Call Waiting

If call waiting feature is enabled, while the user is in a conversation, he will hear a special stutter tone
if there is another incoming call. User can press the flash button to put the current call party on hold
and switch to the other call. Pressing flash button toggles between two active calls.

5.2.5 Call Transfer

5.2.5.1 Blind Transfer

Assuming that call party A and B are in conversation. A wants to Blind Transfer B to C:

1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial

tone.

2. Then A dials *87 then dials C’s number, and then #(or wait for 4 seconds)

3. A can hang up.

NOTE: “Enable Call Feature” has to be set to “Yes” in web configuration page.

A can hold on to the phone and wait for one of the three following behaviors:

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• A quick confirmation tone (temporarily using the call waiting indication tone) followed by a

dial tone. This indicates the transfer is successful (transferee has received a 200 OK from
transfer target). At this point, A can either hang up or make another call.

• A quick busy tone followed by a restored call (on supported platforms only). This means the

transferee has received a 4xx response for the INVITE and we will try to recover the call. The
busy tone is just to indicate to the transferor that the transfer has failed.

• Busy tone keeps playing. This means we have failed to receive the second NOTIFY from the

transferee and decided to time out. Note: this does not indicate the transfer has been
successful, nor does it indicate the transfer has failed. When transferee is a client that does not
support the second NOTIFY (such as our own earlier firmware), this will be the case. In bad
network scenarios, this could also happen, although the transfer may have been completed
successfully.

5.2.5.2 Attended Transfer

Assuming that call party A and B are in conversation. A wants to Attend Transfer B to C:

1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone

2. A then dial C’s number then # (or wait for 4 seconds).

3. If C answers the call, A and C are in conversation. Then A can hang up to complete transfer.

4. If C does not answer the call, A can press “flash” back to talk to B.

NOTE:

• When Attended Transfer failed, if A hangs up, the HandTone-286 will ring user A again to

remind A that B is still on the call. A can pick up the phone to restore conversation with B.

5.2.6 3-way Conferencing

HandyTone-286 supports 3-way conference.

Assuming that call party A and B are in conversation. A wants to bring C in a conference:

1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial

tone.

2. A dials *23 followed by C’s number then # (or wait for 4 seconds).

3. If C answers the call, then A presses “flash” to bring B, C in the conference.

4. If C does not answer the call, A can press “flash” back to talk to B.

5.3 Call Features

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