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GXW42 Series
User Manual
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User Manual
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Grandstream Networks GXW42 SERIES User Manual

http://arttel.ru
Grandstream Networks, Inc.
Analog IP Gateway GXW42XX 16, 24 or 32 FXS Ports
GXW4200 series User Manual www.grandstream.com
Firmware Version 1.0.0.49 support@grandstream.com
http://arttel.ru
GXW42XX USER MANUAL
INDEX
GNU GPL INFORMATION .......................................................................... 5
CHANGE LOG ........................................................................................... 6
WELCOME ................................................................................................. 7
GATEWAY GXW42XX OVERVIEW ....................................................................................................... 7
SAFETY COMPLIANCE ........................................................................................................................ 7
WARRANTY ........................................................................................................................................... 7
CONNECT YOUR GXW42XX GATEWAY .................................................. 9
EQUIPMENT PACKAGING ................................................................................................................... 9
CONNECT THE GXW42XX ................................................................................................................... 9
GXW42XX FEATURES ............................................................................ 13
SOFTWARE FEATURES OVERVIEW ................................................................................................ 13
HARDWARE SPECIFICATION ............................................................................................................ 15
GXW42XX LCD MENU ........................................................................................................................ 17
FIGURE 3: LCD MENUBASIC OPERATIONS ......................................... 17
BASIC OPERATIONS .............................................................................. 18
UNDERSTANDING GXW VOICE PROMPTS ..................................................................................... 18
PLACING A PHONE CALL .................................................................................................................. 19
PHONE OR EXTENSION NUMBERS .......................................................................................... 19
DIRECT IP CALLS ........................................................................................................................ 20
CALL HOLD ......................................................................................................................................... 21
CALL WAITING .................................................................................................................................... 21
CALL TRANSFER ................................................................................................................................ 21
BLIND TRANSFER ....................................................................................................................... 21
ATTENDED TRANSFER .............................................................................................................. 22
3-WAY CONFERENCING .................................................................................................................... 22
HUNTING GROUP .............................................................................................................................. 22
INTER-PORT CALLING ....................................................................................................................... 24
SENDING AND RECEIVING FAX ....................................................................................................... 25
SUPPORT RADIUS PROTOCOL ........................................................................................................ 25
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CALL FEATURES .................................................................................... 26
CONFIGURATION GUIDE ........................................................................ 28
CONFIGURING GXW42XX VIA VOICE PROMPT ............................................................................. 28
CONFIGURING GXW42XX WITH WEB BROWSER .......................................................................... 28
ACCESS THE WEB CONFIGURATION MENU ........................................................................... 29
IMPORTANT SETTINGS ..................................................................................................................... 29
NAT SETTINGS ............................................................................................................................ 29
DTMF METHODS ......................................................................................................................... 30
PREFERRED VOCODER (CODEC) ............................................................................................ 30
SAVING THE CONFIGURATION CHANGES...................................................................................... 48
REBOOTING FROM REMOTE ........................................................................................................... 48
CONFIGURATION THROUGH A CENTRAL SERVER ....................................................................... 48
SOFTWARE UPGRADE ........................................................................... 50
FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS .................................................................. 50
INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE: .................................................................... 51
CONFIGURATION FILE DOWNLOAD ................................................................................................ 51
FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX .................................................. 52
MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD .............................................. 52
RESTORE FACTORY DEFAULT SETTING ............................................. 53
FACTORY RESET ............................................................................................................................... 53
RESET BUTTON .......................................................................................................................... 53
IVR COMMAND ............................................................................................................................ 53
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TABLE OF FIGURES
GXW42XX User Manual
Figure 1: Diagram of GXW4216/24/32 Panel ............................................................................................. 10
Figure 2: 50 Pin Telco Connector ................................................................................................................ 12
Figure 3: LCD Menu .................................................................................................................................... 17
T
ABLE OF TABLES
GXW42XX User Manual
Table 1: Definitions of the GXW Connectors .............................................................................................. 11
Table 2: Definitions of the GXW Display Panel .......................................................................................... 11
Table 3: GXW42XX Software Features ...................................................................................................... 13
Table 4: Hardware Specification of GXW42XX series gateways ............................................................... 15
Table 5: Definitions of the GXW Voice Prompts ......................................................................................... 18
Table 6: Call Features Table (Star Code) ................................................................................................... 26
Table 7: Basic Settings ............................................................................................................................... 31
Table 8: Status Page .................................................................................................................................. 33
Table 9: Advanced settings ........................................................................................................................ 33
Table 10: Profile Settings ........................................................................................................................... 38
Table 11: FXS Ports Settings ..................................................................................................................... 47
ONFIGURATION GUI INTERFACE EXAMPLES
C
GXW42XX User Manual
http://www.grandstream.com/products/gxw_series/gxw42xx/documents/gxw42xx_gui.zip
CREENSHOT OF ADVANCED SETTINGS CONFIGURATION PAGE
1. S
2. S
CREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
3. S
CREENSHOT OF FXS PORTS CONFIGURATION LOGIN PAGE
4. S
CREENSHOT OF PROFILE 1 CONFIGURATION PAGE
5. S
CREENSHOT OF PROFILE 2 CONFIGURATION PAGE
6. S
CREENSHOT OF STATUS PAGE
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GNU GPL INFORMATION
GXW42xx firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl .
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CHANGE LOG
This section documents significant changes from previous versions of GXW42xx user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.
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WELCOME
Thank you for purchasing the Grandstream GXW42XX Analog FXS IP Gateway. The GXW42XX offers an easy to manage, easy to configure IP communications solution for any business with virtual and/or branch locations. The GXW42XX supports popular voice codecs and is designed for full SIP compatibility and interoperability with third party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate a traditional phone system into a VoIP network, and efficiently manage communication costs.
This manual will help you learn how to operate and manage your GXW FXS Analog IP Gateway and make the best use of its many upgraded features including simple and quick installation, multi-party conferencing, and direct IP-IP Calling. This IP Analog Gateway is very easy to manage and scalable, specifically designed to be an easy to use and affordable VoIP solution for the small – medium business or enterprise.
GATEWAY GXW42XX OVERVIEW
The new GXW42XX series has a compact and quiet design and offers superb audio quality, rich feature functionality, strong security protection, and good manageability. It is auto-configurable, remotely manageable and scalable.
The GXW42XX features 16,24 or 32 port FXS interface for analog telephones, dual 10/100/1000Mbps network ports, and RJ21 analog port (1 for 4216 and 4224, 2 for 4232). In addition, it supports the option of 4 SIP Server profiles, caller ID for various countries/regions, T.38 fax, flexible dialing plans, security protection (SIPS/TLS), comprehensive voice codec including G.711 (a/u-law), G.723.1, G.726(16/24/32/40 bit rates), iLBC and G.729.
SAFETY COMPLIANCE
The GXW42XX is compliant with various safety standards including FCC/CE. Its power adapter is compliant with UL standard.
Use of alternative power adapter may permanently damage the unit.
Warning: use only the power adapter included in the GXW42XX package.
WARRANTY
Grandstream has a reseller agreement with our reseller customers. End users should contact the
FIRMWARE 1.0.0.49 GXW42XX USER MANUAL PAGE 7 OF 54
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company from whom the product was purchased, for replacement, repair or refund.
If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for an RMA (Return Materials Authorization) number. Grandstream reserves the right to change the warranty policy without prior notification.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
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CONNECT YOUR GXW42XX GATEWAY
Connecting the GXW42XX gateway is easy. Before you begin, please verify the contents of the GXW42XX package.
EQUIPMENT PACKAGING
Unpack and check all accessories. Equipment includes:
x one device unit x one RJ45 Ethernet cable x one 12V 5A universal power adapter x mount
CONNECT THE GXW42XX
Follow these four (4) steps to connect your GXW42XX gateway to the Internet and access the unit’s configuration pages.
1. Connect standard touch-tone analog phones to the GXW42XX’s RJ21 port with a RJ11 to R21 cable.
2. Insert an RJ45 Ethernet cable into the WAN port of GXW42XX and connect the other end to an uplink port (a router or a modem, etc.)
3. Plug the power adapter into the GXW42XX gateway into a power outlet.
Follow the instructions from the topic “ The GUI pages will guide you through the remaining steps to set-up your gateway. Examples of the GUI
Configuring GXW 42XX with Web Browser” for initial configuration.
Interfaces can be downloaded from
http://www.grandstream.com/products/ip-voice-telephony/enterprise-analog-gateways/gxw42xx/GUI.zip
FIRMWARE 1.0.0.49 GXW42XX USER MANUAL PAGE 9 OF 54
:
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FIGURE 1: DIAGRAM OF GXW4216/24/32 PANEL
FIRMWARE 1.0.0.49 GXW42XX USER MANUAL PAGE 10 OF 54
Ethernet port
Connect to the internal LAN network or router
RESET
Factory Reset button. Press and hold for a while to reset factory default settings.
DC 12V 5A
Power adapter connection
Analog port
Connect to analog phones / fax machines with an RJ21 to RJ11 cable
FXS ports
FXS port to be connected to analog phones / fax machines.
Act LED
Remains ON if plug the network cable.
LINK LED
Indicates Ethernet port activity.
FXS LED
Indicate status of the respective FXS Ports on the back panel
Pin
Signal
Pin
Signal
1
RING1
26
TIP1
2
RING2
27
TIP2
3
RING3
28
TIP3
4
RING4
29
TIP4
5
RING5
30
TIP5
6
RING6
31
TIP6
7
RING7
32
TIP7
8
RING8
33
TIP8
9
RING9
34
TIP9
10
RING10
35
TIP10
11
RING11
36
TIP11
12
RING12
37
TIP12
13
RING13
38
TIP13
14
RING14
39
TIP14
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TABLE 1: DEFINITIONS OF THE GXW CONNECTORS
Note: Once the GXW42XX is turned on and configured, the front display panel indicates the status of the unit.
TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL
Busy - ON (Solid Green) Available - OFF
Slow blinking FXS LEDs indicates Voice Mail for that port. All FXS LEDs slow blinking indicates provisioning.
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15
RING15
40
TIP15
16
RING16
41
TIP16
17
RING17
42
TIP17
18
RING18
43
TIP18
19
RING19
44
TIP19
20
RING20
45
TIP20
21
RING21
46
TIP21
22
RING22
47
TIP22
23
RING23
48
TIP23
24
RING24
49
TIP24
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FIGURE 2: 50 PIN TELCO CONNECTOR
NOTE:
y Pins 25 and 50, the last pair, are not used. y All LED lights display green when ON. y LINK LED and ACT LED blinking in following status indicate different network speed.
10M: LINK and ACT all blink, ACT blinks faster then LINK 100M: LINK and ACT all blink, ACT blinks the same fast as LINK 1000M: LINK does not blink, only ACT blink
y Slow blinking of FXS LED together indicates a firmware upgrade or provisioning state.
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GXW42XX FEATURES
The GXW42XX series is a next generation IP voice gateway that is interoperable and compatible with leading IP-PBXs, Softswitches and SIP platforms. The GXW42XX series FXS gateway is auto­configurable, remotely manageable and scalable. The GXW42XX series gateways come in three models
- the GXW4216, GXW4224 and GXW4232, each offering superb voice quality, traditional telephony functionality, easy deployment, and 16, 24 and 32 FXS ports respectively. Each model features flexible dialing plans, integrated call routing to support a pure IP network call and an external power supply.
SOFTWARE FEATURES OVERVIEW
x 16, 24 or 32 FXS ports x RJ-45 Ethernet ports x 4 configurable SIP profiles x Supports Voice Codecs:
G711(a/µ, Annex I & II), G723.1A, G726 (ADPCM with 16/24/32/40 bit rates), G729 A/B, iLBC, T.38 Fax
x Comprehensive Dial Plan support for Outgoing calls. x G.168 Echo Cancellation x Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss
Concealment (PLC)
x Supports PSTN/PBX analog telephone sets or analog trunks
TABLE 3: GXW42XX SOFTWARE FEATURES
GXW4216 GXW4224 GXW4232
Telephone Interfaces SIP Provisioning Network Interface Number of
Concurrent Calls (except when using SRTP)
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16 FXS ports 24 FXS ports 32 FXS ports 16 SIP accounts, 4 profiles 24 SIP accounts,4 profiles 32 SIP accounts, 4 profiles 10/100/1000 Mbps, RJ-45 10/100/1000 Mbps, RJ-45 10/100/1000 Mbps, RJ-45 16 Concurrent Calls 24 Concurrent Calls 32 Concurrent Calls,
Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC
LEC with NLP Packetized Voice Protocol Unit (supports RTP/RTCP and AAL2 protocol), G.168 compliant Echo
Modem detection &
Voice Activity Detection (VAD) with CNG (comfort
) and PLC (packet loss concealment), LEC with NLP Packetized Voice Protocol Unit (supports RTP/RTCP and AAL2 protocol), G.168 compliant Echo
Modem detection &
Voice Activity Detection
noise generation) and PLC (packet loss concealment), LEC with NLP Packetized Voice Protocol Unit (supports RTP/RTCP and AAL2 protocol), G.168 compliant Echo
Dynamic Jitter
Modem detection &
G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.722 (pending), G.723.1A, G.726(ADPCM with 16/24/32/40 bit rates),
G.726 provides proprietary VAD, CNG, and signal power estimation, Voice Play Out unit
fixed and adaptive jitter buffer, clock synchronization), AGC
Status output, Decoder controlling via voice packet
G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.722 (pending), G.723.1A,
16/24/32/40 bit rates),
G.726 provides proprietary VAD, CNG, and signal power estimation, Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock synchronization), AGC
Status output, Decoder
rolling via voice packet
G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.722 (pending), G.723.1A, G.726(ADPCM with 16/24/32/40 bit rates),
G.726 provides proprietary VAD, CNG, and signal power estimation,
lay Out unit (reordering, fixed and adaptive jitter buffer, clock synchronization), AGC
Status output, Decoder controlling via voice packet
DHCP Server/Client
T.38 compliant Group 3 Fax Relay up to 14.4kpbs and
switch to G.711 for Fax
Fax Datapump V.17, V.21, V.27ter, V.29 for T.38 fax
T.38 compliant Group 3 Fax Relay up to 14.4kpbs and
switch to G.711 for Fax
tapump V.17, V.21,
V.27ter, V.29 for T.38 fax
T.38 compliant Group 3 Fax Relay up to 14.4kpbs and
switch to G.711 for Fax
Fax Datapump V.17, V.21, V.27ter, V.29 for T.38 fax
DiffServ, TOS, 802.1P/Q
TOS, 802.1P/Q
DiffServ, TOS, 802.1P/Q
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Voice over Packet Capabilities
(VAD) with CNG (comfort
noise generation
(packet loss concealment),
Cancellation, Dynamic Jitter Buffer, auto-switch to G.711
Voice Compression
G.729, iLBC,
(reordering,
(automatic gain control),
Fax over IP
QoS
Transport Protocol
FIRMWARE 1.0.0.49 GXW42XX USER MANUAL PAGE 14 OF 54
header DHCP Client only DHCP Client only DHCP Client only
auto­Pass-through,
relay
VLAN tagging RTP/RTCP RTP/RTCP RTP/RTCP
Cancellation, Dynamic Jitter Buffer, auto-switch to G.711
G.726(ADPCM with
G.729, iLBC,
(automatic gain control),
cont header
auto­Pass-through,
Fax Da
relay DiffServ,
VLAN tagging
Cancellation, Buffer, auto-switch to G.711
G.729, iLBC,
Voice P
(automatic gain control),
header
auto­Pass-through,
relay
VLAN tagging
IP Signaling
Security
Management
Polarity Reversal / LCD screen
Telco connector
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DTMF Method
In-audio, RFC2833, and/or SIP Info SIP (RFC 3261)
Provisioning
Dial Plan 3-Way Conference Caller ID
Wink Network
Connectivity
TFTP, HTTP, HTTPS SRTP, IPSEC, TLS/SIPS, HTTPS, 802.1x Syslog support, HTTP and Telnet access Yes 3-Way conference with local mixing Bellcore Type 1 & 2, ETSI, BT, NTT, FSK and DTMF-based CID Yes
IPv4, IPv6, TCP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS, DHCP, NTP, TFTP, TELNET, PPPoE, STUN
HARDWARE SPECIFICATION
The hardware specifications of the GXW FXS series are detailed in Table 4.
TABLE 4: HARDWARE SPECIFICATION OF GXW42XX SERIES GATEWAYS
GXW4216 GXW4224 GXW4232
Telephone Interface
FXS LEDs Network interface Power Input Input:100-240VAC, 50/60Hz
RJ-11 connectors NAND Flash DRAM Function Buttons Environmental
FIRMWARE 1.0.0.49 GXW42XX USER MANUAL PAGE 15 OF 54
16 FXS Ports 24 FXS Ports 32 FXS Ports
16 24 32 LAN, Single 10/100/1000 BASE-TX,RJ45
Output: 12V DC, 5.0A 128×32 pixel 1 RJ21 (50 pins) 1 RJ21 (50 pins) 2 RJ21 (50 pins) Yes 64MB 128MB (+ separate 8MB if with a slave processor) 1 button for Reset/Factory Reset Operation: 0°C to 45°C
Storage: -20°C to 60°C
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Humidity: 10Á to 90% Non-condensing
Mounting Onhook Voltage Ring Voltage Ring Frequency Short Haul Loop Outdoor Protection Signaling EMC Safety
Compliance
Desktop and Rack mount Fixed, 48V 50Vrms (balanced ringing) 20-50Hz 2REN, up to 6000ft on 24 AWG wire Over-voltage Protection and surge immunity FXS Loop-start EN55022/EN55024 and FCC part15 Class B
UL FCC, CE, C-Tick
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GXW42XX LCD MENU
The GXW42XX gateway series includes a small LCD screen for the display of basic information. The LCD has a display area of 128x32 pixels, which will allow for 2 lines of text with a 16px height limitation per line. The LCD menu is showed as Figure 3: LCD Menu. Menu is navigated by the Down-arrow and OK button.
FIGURE 3: LCD MENU
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