Grandstream Networks GXW-410xv User Manual
Grandstream Networks, Inc.
Analog IP Gateway GXW-410xv
4 or 8 FXO Ports w/Video Surveillance
GXW-410xv User’s Manual
Firmware Version 1.0.0.36 support@grandstream.com
www.grandstream.com
TABLE OF CONTENTS
GXW-410XV USER MANUAL
WELCOME....................................................................................................................................................4
PACKAGING ................................................................................................................................................ 5
SAFETY COMPLIANCES ..............................................................................................................................................5
WARRANTY ...............................................................................................................................................................5
CONNECTING THE GXW-410XV ................................................................................................................................5
APPLICATION DESCRIPTION .................................................................................................................... 7
SIMPLE CONFIGURATION: MEDIA GATEWAY TO ACCESS PSTN NETWORKS ............................................................7
EXTENSIVE CONFIGURATION: MEDIA GATEWAY CONFIGURATION FOR MULTIPLE USERS .......................................8
OFF-HOOK AUTO DIAL ..............................................................................................................................................8
SAMPLE CONFIGURATIONS - IP PBX PEERS WITH GXW-410XV ...............................................................................8
FEATURES...................................................................................................................................................9
SOFTWARE FEATURES OVERVIEW .............................................................................................................................9
HARDWARE SPECIFICATION.....................................................................................................................................11
CONFIGURATION GUIDE ......................................................................................................................... 11
CONFIGURATION WITH WEB BROWSER ...................................................................................................................11
Accessing the Web Configuration Menu ............................................................................................................11
End User Configuration.....................................................................................................................................12
ADVANCED USER SETTINGS ....................................................................................................................................13
Advanced User Configuration............................................................................................................................13
Saving the Configuration Changes ....................................................................................................................20
Rebooting from Remote......................................................................................................................................20
VIDEO SURVEILLANCE............................................................................................................................ 21
VIDEO SURVEILLANCE PROCEDURES....................................................................................................................... 21
FIRMWARE UPGRADE .............................................................................................................................22
UPGRADE THROUGH HTTP......................................................................................................................................22
UPGRADE THROUGH TFTP ......................................................................................................................................23
No Local TFTP Server .......................................................................................................................................23
RESTORE FACTORY DEFAULT SETTING.............................................................................................. 24
FACTORY RESET.................................................................................................................................................24
EXAMPLES OF GXW-410XV CONFIGURATIONS................................................................................... 25
GLOSSARY OF TERMS ............................................................................................................................27
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TABLE OF FIGURES
GXW-410XV USER MANUAL
FIGURE 1: DIAGRAM OF GXW-410XV BACK PANEL ..........................................................................................5
FIGURE 2: DIAGRAM OF GXW-410XV DISPLAY PANEL...................................................................................... 6
FIGURE 3: FUNCTIONAL DIAGRAM OF IP-PBX & GXW-410XV .......................................................................... 7
FIGURE 4: SCREEN-SHOT OF GXW-410XV LOG-IN SCREEN............................................................................ 12
FIGURE 5: SCREENSHOT OF ADVANCED USER CONFIGURATION......................................................................13
FIGURE 6: SCREEN-SHOT OF GXW-410XV CHANNEL DIALING ........................................................................16
FIGURE 7: SCREEN-SHOT OF SAVE CONFIGURATION ...................................................................................... 20
FIGURE 8: SCREEN-SHOT OF REBOOTING ...................................................................................................... 20
FIGURE 9: SCREEN-SHOT OF VIDEO SURVEILLANCE* ...................................................................................... 22
APPLICATION ONE: GXW CONNECTED WITH AN IP-PBX OR SIP SERVER ........................................................ 25
APPLICATION TWO: GXW TO EXTEND A TRADITIONAL PBX SCENARIO ............................................................ 25
APPLICATION THREE: GXW CONNECTED WITH AN IP-PBX OR SIP SERVER AND VIDEO SURVEILLANCE............26
APPLICATION FOUR: USING A GXW FOR PURE IP- IP COMMUNICATION CONFIGURATION ................................. 26
TABLE OF TABLES
GXW-410XV USER MANUAL
TABLE 1: DEFINITIONS OF THE GXW CONNECTORS ......................................................................................... 5
TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL ...................................................................................... 6
TABLE 3: GXW-410XV SOFTWARE FEATURES ..............................................................................................10
TABLE 4: HARDWARE SPECIFICATION OF GXW-410XV ................................................................................... 11
TABLE 6: WEB LOG-IN DEFINITIONS...............................................................................................................12
TABLE 7: STATUS PAGE DEFINITIONS ............................................................................................................ 13
TABLE 8: ADVANCED CONFIGURATION PAGE DEFINITIONS ..............................................................................14
TABLE 9: FXO LINES CONFIGURATION DEFINITIONS .......................................................................................16
TABLE 10: CHANNELS PAGE DEFINITIONS ...................................................................................................... 17
TABLE 11: GRANDSTREAM CONFIGURATION PAGE DEFINITIONS...................................................................... 18
GUI INTERFACES
GXW-410XV USER MANUAL
http://www.grandstream.com/GUI/GUI_GXW410x.rar
1. SCREENSHOT OF ADVANCED SETTINGS CONFIGURATION PAGE
2. S
CREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
3. SCREENSHOT OF CHANNELS CONFIGURATION PAGE
CREENSHOT OF FXO LINES CONFIGURATION PAGE
4. S
5. S
CREENSHOT OF PROFILE 1 CONFIGURATION PAGE
6. S
CREENSHOT OF STATUS CONFIGURATION PAGE
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WELCOME
Thank you for purchasing the Grandstream GXW–410xv IP Analog FXO Gateway. The GXW–410xv is a
cost effective, easy to use and easy to configure IP communications solution for any business. The
GXW–410xv supports popular voice codecs and is designed for full SIP compatibility and interoperability
rd
with 3
a traditional phone system into a VoIP network, and efficiently manage communication costs.
This manual will help you learn how to operate and manage your GXW FXOAnalog IP Gateway and
make the best use of its many upgraded features including simple and quick installation, multi-party
conferencing, and direct IP-IP Calling. This IP Analog Gateway is very easy to manage and scalable,
specifically designed to be an easy to use and affordable VoIP solution for the small – medium business
or enterprise. Enable the video surveillance port to give piece of mind while you are away from your
business.
Gateway GXW-410xv Overview
The GXW410x offers an easy to manage, feature rich IP communications solution for any small business
or businesses with virtual and/or branch locations who want to leverage their broadband network and/or
add new IP Technology to their current phone system. The Grandstream Enterprise Analog VoIP
Gateway GXW410x series converts SIP/RTP IP calls to traditional PSTN calls and vice versa. There are
two models - the GXW-4104v and GXW-4108v, which have either 4 and 8 FXO ports respectively. The
installation is the same for either model.
A SIP proxy server such as Asterisk or a SIP registrar server can be deployed with the GXW-410xv
series. In this environment, the SIP server handles SIP registration and call control and the GXW-410xv
processes media conversion between IP and PSTN calls. By design, the system supports the call
progress tones and PSTN signaling standards for North America, Europe, Latin America, Asia, and
various other countries/regions.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty.
party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate
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• This document is contains links to Grandstream GUI Ingerfaces. Please remember to download
these examples
http://www.grandstream.com/GUI/GUI_GXW-410xv for your reference.
• This document is subject to change without notice. The latest electronic version of this user manual
is available for download from the following location:
http://www.grandstream.com/user_manuals/GXW-410xv.pdf
• Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print,
for any purpose without the express written permission of Grandstream Networks, Inc. is not
permitted.
PACKAGING
Unpack and check all accessories. Equipment included in the package:
1) One GXW-410xv Unit
2) One universal power ad
3) One Ethernet cable
AFETY COMPLIANCES
S
aptor
The GXW-410xv is complia
nt with various safety standards including FCC/CE. Its power adaptor is
compliant with UL standard. Warning: use only the power adapter included in the GXW-410xv
package. Using an alternative power adapter may permanently damage the unit.
ARRANTY W
Grandstream has a reselle
r agreement with our reseller customer. End users should contact the company
from whom you purchased the product for replacement, repair or refund.
I
f you purchased the product directly from Grandstream, contact your Gra
ndstream Sales and Service
Representative for a RMA (Return Materials Authorization) number. Grandstream reserves the right to
remedy warranty policy without prior notification.
ONNECTING THE GXW-410XV
C
FIGURE 1: DIAGRAM OF GXW-410XV B
ACK PANEL
GXW-410xv
LAN/WAN RJ-45
Ethernet Ports
VIDEO IN Jack
Power Supply
On/Off Switch
FXO Ports
T
ABLE 1: DEFINITIO
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NS OF THE GXW CONNECTORS
LAN (or PC) Connect your PC to the LAN to find IP address from your Router/DHCP
Server. The GXW-410xv acts as a switch.
WAN (or LAN)
VIDEO IN
RESET
POWER IN
OFF/ON
Connect to the internal LAN network or rout
Connection for Analog based Video Surveillance Camera (RCA)
Factory Reset button. Press for 7 seconds to reset factory default settings.
Power adapter connection
Off/On switch
er.
FXO1 - FXO8 FXO ports to be connected to physical PSTN lines from a traditional PSTN
PBX or PSTN Central Office.
F 2: DIGURE IAGRA EL
M OF GXW-410XV DISPLAY PAN
GXW- 410xv
Display
ABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL
T
Power LED
Indicates Power. Remains ON when Power is connected and unit is
turned ON.
Ready LED
LAN LED
PC LED
Video LED
Remains ON after boot-up.
Indicates LAN (or WAN) port activity
Indicates PC (or LAN) port activity
Remains solid green on boot-up. If Video IN terminal is connected,
indicates video activity.
LEDs 1 - 8
Indicate status of the respective FXO Ports on the back panel
Busy d Green) - ON (Soli
Available - OFF
NOTE: All LEDs display green when ON.
FXO port
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Application Description
A SIP proxy server such as Asterisk or a SIP registrar server can be deployed with the GXW-410xv
series. In this environment, the SIP server handles SIP registration and call control and the GXW-410xv
processes media conversion between IP and PSTN calls. By design, the system supports the call
progress tones and PSTN signaling standards for North America, Europe, Latin America, Asia, and
various other countries/regions.
F
IGURE 3: FUNCTIONAL DIAGRAM OF IP-PBX & GXW-410XV
Anywhere in the world
IPPBX or
SIP Server
PPSSTTNN
CClloouudd
PSTN Analog
4 or 8 Ports FXO Lines
GXW-410xv
Grandstream IP Phones
IP/LAN
IP/WAN
SIMPLE CONFIGURATION: MEDIA GATEWAY TO ACCESS PSTN NETWORKS
GXW-410xv can be configured to work with any leading SIP server, for a pure media gateway to access
PSTN networks. In such applications, the user only needs to configure GXW-410xvgateway Stage Dialing
field and Sip Server field.
For a simple set-up, users only need to configure a SIP server field for default SIP Profile 1. This field
should be configured to point to the SIP server to be used with the GXW-410xv.
For advanced applications, the user is
profiles and one stage dialing under system Channel configuration table. On SIP server sides, the SIP
server must be configured to forward user PSTN calls to the GXW-410xv.
Please be aware that by default, the system uses North American PSTN settings and TWO STAGE
dialing to access PSTN networks for VOIP to PSTN calls and PSTN to VOIP calls. Two stage dialing
means the end-user will hear dial-tone twice. First dial-tone is used to let users to input destination
number in the same network of the calling networks. Second dial-tone is used to let users to input final
destination number.
required to choose at least one SIP server field from the SIP
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The GXW-410xv also supports ONE STAGE dialing, which means users only need to input one final
PSTN number when first dial-tone is heard for calls from VOIP to PSTN. This requires configuring both
SIP server and GXW-410xv to one stage dialing (see last section of quick guide and user manual for on
stage dialing). For one stage PSTN to VOIP calls, user needs to configure off-hook auto dial field (see
last section on sample configuration
XTENSIVE CONFIGURATION: MEDIA GATEWAY CONFIGURATION FOR MULTIPLE USERS
E
e
The GXW-410xv can be configured to work with a variety of SIP server features and traditional PBX
PSTN networks, with a different SIP server on each physical port. Each port may have its own voice
setting, dialing settings, PSTN termination setting, and DTMF transmission settings.
FF-HOOK AUTO DIAL
O
The FXO interface currentl
off-hook auto dial feature for each physical port. Configure off-hook auto dial to forward PSTN incoming
call to a specific SIP number, call center or hunt group.
SAMPL
There are 2 methods to configure GXW to work with IP PBX:
S
more information for quick installation.
N
and PSTN line termination fields. Check with local PSTN service carriers on values service providers u
on the lines. If service provider doesn’t provide these values and users don’t know what the correct
values are, please
GXW-410xv.
E CONFIGURATIONS - IP PBX PEERS WITH GXW-410XV
1) Configure GXW with SIP Accounts in IP PBX, this will enable you to put GXW behind a
NAT/Firewall.
Configure GXW
2) without SIP Accounts in IP PBX, this makes GXW function as a PEER gateway.
ee the Quick Install Guide
ote: In regions other than North American, the user is also required to configure call progress tones
use the default values. Contact product support for additional help in configuring
y does not support direct inward dialing (DID). The GXW-410xv implements an
at http://www.grandstream.com/user_manuals/GXW41xx_QuickIG.pdf for
on
se
your
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Features
GXW-410xv is a next generation IP voice and video gateway that features full interoperability with
leading IP-PBXs, SoftSwitches and SIP platforms. The Gateway series offers superb voice and video
quality, traditional telephony functionality, simple configuration, feature rich functionality and an additional
video port that enables the gateway to act like a video surveillance gateway.
SOFTWARE FEATURES OVERVIEW
• 4 and 8 FXO port media gateways
• Video surveillance port
• External power supply
• Two RJ-45 ports (switched or routed)
• TFTP and HTTP firmware upgrade support
• Multiple SIP accounts, multiple SIP profiles (3 profiles per system)
• Supports Audio Codecs: G711, G723, G729 and GSM
• Supports Video Codecs: H.264
• G.168 – echo cancellation
• Flexible DTMF transmission: In Audio, RFC2833, SIP Info or any combination of the 3
• Selectable, multiple LBR coders per channel
• T.38 compliant
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