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GXW410X
User Manual
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User Manual 2
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Grandstream Networks GXW410X User Manual

Grandstream Networks, Inc.
Analog IP Gateway GXW410x 4 or 8 FXO Ports w/Video Surveillance
GXW410x User Manual www.grandstream.com Firmware Version 1.3.1.6 support@grandstream.com
TABLE OF CONTENTS
GXW410X USER MANUAL
WELCOME .................................................................................................................................................5
PACKAGING ..............................................................................................................................................6
CONNECTING THE GXW410X .........................................................................................................................................6
APPLICATION DESCRIPTION...................................................................................................................8
FEATURES...............................................................................................................................................10
SOFTWARE FEATURES OVERVIEW.....................................................................................................................................10
HARDWARE SPECIFICATION.............................................................................................................................................11
CONFIGURATION GUIDE........................................................................................................................13
CONFIGURATION WITH WEB BROWSER.............................................................................................................................13
ADVANCED USER SETTINGS............................................................................................................................................17
CONFIGURING THE FXO CHANNELS ................................................................................................................................20
PROFILES......................................................................................................................................................................26
VIDEO SURVEILLANCE...........................................................................................................................29
VIDEO SURVEILLANCE PROCEDURES.................................................................................................................................29
FIRMWARE UPGRADE............................................................................................................................31
UPGRADE THROUGH HTTP............................................................................................................................................31
UPGRADE THROUGH TFTP.............................................................................................................................................31
RESTORE FACTORY DEFAULT SETTING.............................................................................................33
EXAMPLES OF GXW410X CONFIGURATIONS......................................................................................34
GXW410x User Manual www.grandstream.com Firmware Version 1.3.1.6 support@grandstream.com
TABLE OF FIGURES
GXW410X USER MANUAL
FIGURE 1: DIAGRAM OF GXW410X BACK PANEL................................................................................6
FIGURE 2: DIAGRAM OF GXW410X DISPLAY PANEL..........................................................................7
FIGURE 7: SCREEN-SHOT OF VIDEO SURVEILLANCE* ....................................................................30
APPLICATION ONE: GXW CONNECTED WITH AN IP-PBX OR SIP SERVER....................................34
APPLICATION TWO: GXW TO EXTEND A TRADITIONAL PBX SCENARIO.......................................34
APPLICATION THREE: GXW CONNECTED WITH AN IP-PBX OR SIP SERVER AND VIDEO
SURVEILLANCE.......................................................................................................................................35
APPLICATION FOUR: USING A GXW FOR PURE IP- IP COMMUNICATION CONFIGURATION.......36
INDEX OF TABLES
GXW410X USER MANUAL
TABLE 1: DEFINITIONS OF THE GXW CONNECTORS..........................................................................6
TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL.......................................................................7
TABLE 4: HARDWARE SPECIFICATION OF GXW410X ......................................................................11
TABLE 3: GXW410X SOFTWARE FEATURES......................................................................................12
TABLE 6: WEB LOG-IN DEFINITIONS (BASIC SETTINGS PAGE).......................................................14
TABLE 7: STATUS PAGE DEFINITIONS...............................................................................................15
TABLE 8: ADVANCED CONFIGURATION PAGE DEFINITIONS..........................................................17
TABLE 9: FXO LINES CONFIGURATION DEFINITIONS.......................................................................20
TABLE 10: FXO LINE TEST TAB DEFINITIONS.....................................................................................23
TABLE 11: CHANNELS PAGE DEFINITIONS........................................................................................24
TABLE 12: CHANNELS PAGE DEFINITIONS........................................................................................26
TABLE 13: PROFILE PAGE DEFINITIONS............................................................................................26
GXW410x User Manual www.grandstream.com Firmware Version 1.3.1.6 support@grandstream.com
GUI INTERFACES
GXW410X USER MANUAL
http://www.grandstream.com/support/gxw_series/gxw410x/documents/gxw410x_gui.zip
1. SCREENSHOT OF ADVANCED SETTINGS CONFIGURATION PAGE
2. SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
3. SCREENSHOT OF CHANNELS CONFIGURATION PAGE
4. SCREENSHOT OF FXO LINES CONFIGURATION PAGE
5. SCREENSHOT OF PROFILE 1 CONFIGURATION PAGE
6. SCREENSHOT OF STATUS CONFIGURATION PAGE
GXW410x User Manual www.grandstream.com Firmware Version 1.3.1.6 support@grandstream.com
WELCOME
Thank you for purchasing the Grandstream GXW410x IP Analog FXO Gateway. The GXW410x is a cost effective, easy to use and easy to configure IP communications solution for any business. The GXW410x gateway supports popular voice codecs and is designed for full SIP compatibility and interoperability with party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate a traditional phone system into a VoIP network, and efficiently manage communication costs.
This manual will help you learn how to operate and manage your GXW FXO Analog IP Gateway and make the best use of its many upgraded features including simple and quick installation, multi-party conferencing, etc. This IP Analog Gateway is very easy to manage and scalable, specifically designed to be an easy to use and affordable VoIP solution for the small – medium business or enterprise. Enable the video surveillance port to give you peace of mind while you are away from your business.
GATEWAY GXW410X OVERVIEW
The GXW410x offers an easy to manage, feature-rich IP communications solution for any small business or businesses with virtual and/or branch locations who want to leverage their broadband network and/or add new IP Technology to their current phone system. The Grandstream enterprise analog VoIP Gateway GXW410x series converts SIP/RTP IP calls to traditional PSTN calls and vice versa. There are two models - the GXW4104 and GXW4108, which feature 4 or 8 FXO ports respectively. The installation is the same for either model.
SAFETY COMPLIANCES
The GXW410x is compliant with various safety standards including FCC/CE. Its power adapter is compliant with UL standard. Warning: use only the power adapter included in the GXW410x package. Using an alternative power adapter may permanently damage the unit.
WARRANTY
Grandstream has a reseller agreement with our reseller customer. End-users should contact the company from whom you purchased the product for replacement, repair or refund.
If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number. Grandstream reserves the right to remedy warranty policy without prior notification.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
• This document contains links to Grandstream GUI Interfaces. Please download the GUI examples http://www.grandstream.com/support/gxw_series/gxw410x/documents/gxw410x_gui.zip for your reference.
• This document is subject to change without notice. The latest electronic version of this user manual is available on our website:
http://www.grandstream.com/support/gxw_series/gxw410x/documents/gxw410x_usermanual_english .pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
PACKAGING
Unpack and check all accessories. Equipment included in the package:
1) One GXW410x Unit
2) One universal power adapter
3) One Ethernet cable
CONNECTING THE GXW410X
FIGURE 1: DIAGRAM OF GXW410X BACK PANEL
TABLE 1: DEFINITIONS OF THE GXW CONNECTORS
LAN (or PC)
WAN VIDEO IN RESET POWER IN OFF/ON FXO1 - FXO8
Connect your PC to this port. It will then be assigned an IP address from your Router/DHCP Server. The GXW410x acts as a switch only.
Connect to the internal LAN network or Public Internet. Connection for Analog based Video Surveillance Camera (RCA) Factory Reset button. Press for 7 seconds to reset factory default settings. Power adapter connection Off/On switch FXO ports to be connected to physical PSTN lines from a traditional PSTN PBX or
PSTN Central Office.
FIGURE 2: DIAGRAM OF GXW410X DISPLAY PANEL
TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL
Power LED Ready LED LAN LED PC LED Video LED
LEDs 1 - 8
Indicates Power. Remains ON when Power is connected and unit is turned ON. Remains ON after boot-up. Indicates LAN (or WAN) port activity Indicates PC (or LAN) port activity Remains solid green on boot-up. If Video IN terminal is connected, indicates
video activity. Indicate status of the respective FXO Ports on the back panel
Busy - ON Available - OFF
NOTE: All LEDs display green when ON. The Ready light will only be ON when the network interface is
ready and the Web User Interface is accessible.
During a firmware upgrade or configuration download the following LED pattern will be observed:
Power, Ready, Video and WAN LEDs will be ON. The FXO port LED will keep flashing during download and then stay OFF while the new files are written. The entire process may take between 20 to 30 minutes. The firmware upgrade is complete when you can login into the web configuration pages.
APPLICATION DESCRIPTION
A. IP PBX / SIP Server with GXW410x
A SIP proxy server such as Asterisk or a SIP registrar server can be deployed with the GXW410x series gateway. In this environment, the SIP server handles SIP registration and call control and the GXW410x processes media conversion between IP and PSTN calls.
There are 2 ways to configure GXW410x when using it with a SIP Server:
1. With SIP accounts configured on Channels page. In this case, the GXW410x gateway acts as
an endpoint requesting registration from the SIP Server. Under the Channels page you will need to fill in the information like SIP User ID, Password, etc. Now, when calls are made from an IP phone, the call will be routed to the SIP Server which will forward it to one of the SIP accounts on the GXW410x, which will then forward it to the PSTN line.
2. Without SIP accounts. In this case, you simply have to configure the SIP Server to perform
forwarding of the SIP INVITE message with the FXO destination number to the gateway’s IP Address. The GXW410x gateway will receive the digits and immediately forward them on the FXO lines to the destination PSTN. Most of the configuration on the Gateway for this case will remain default, except Stage Method needs to be set to 1, and SIP Server IP Address/DNS name has to be filled.
FUNCTIONAL DIAGRAM OF IP-PBX & GXW410X
Anywhere in the
world
FXO
PSTN
PSTN
Cloud
Cloud
Lines
PSTN Analog endpoints
4 or 8 Ports
GXW­410x
IPPBX or
SIP
Server
IP/LAN
Grandstream IP Phones
IP/WA
N
For incoming calls from the PSTN analog endpoints to the GXW410x gateway, the device will auto forward each call to a configured IP extension. The SIP Server can then route the call based on its own configuration or IVR system.
B. FXS Gateway with GXW410x [No SIP Server required]
Alternatively, the GXW410x gateway can be used without a SIP Server. It can be used in conjunction with an FXS Gateway (Ex. GXW400x) and calls can still be originated from the IP network and terminated on the PSTN network and vice versa. All you need to make sure is that both gateways are able to locate each other (i.e. they should be on the same LAN or have public IP addresses).
GXW400X & GXW410X SCENARIO/TOLL- FREE CALLING BETWEEN LOCATIONS
Branch A ­Boston, MA 4 employees
A
g P
e s
h
n
o
a
n
l o
PSTN
PSTN
Cloud
Cloud
FX0 Lines
GXW-410x
Internet
Internet
Cloud
Cloud
GXW-400x
Branch B – Denver, CO 4 employees
If you setup resembles the one in this diagram, you need to configure the SIP Server field to be the IP address of the other gateway (i.e. configure the IP address of GXW400x gateway to be the SIP Server for the GXW410x gateway and vice versa). Please be sure you set SIP Registration to No.
EXPECTED CALL FLOW: An analog Phone (connected to the GXW400x gateway) picks up and dials the destination PSTN number. The call gets routed to the GXW410x gateway which dials out the digit string onto the FXO Lines, thus reaching the destination PSTN endpoint. On the reverse, incoming calls from the PSTN endpoints connected to the GXW410x gateway will be routed automatically to the analog endpoints connected to the GXW400x gateway.
FXS AND FXO GATEWAY CONFIGURATION EXAMPLE
GXW400X GATEWAY GXW410X GATEWAY
Profile 1
SIP Server - Set it to IP Address of GXW410x
SIP Registration - No Outgoing Call without Registration - Yes NAT traversal – No
Advanced Settings
STUN Server - Blank
Advanced Settings
STUN Server - Blank Use Random Port - No
FXO lines
Wait for Dial Tone - Y or N (whichever works for your PSTN Service Provider)
Stage Method - 1 Unconditional Call Forward to VOIP: ch1-8:444; @ch1-8:p1; ch1-8:5060++;
Channels
1-8 5060 Profile 1 Local SIP Listen port (For VOIP to PSTN calls) - 5060++
Profile 1
SIP Server - Set it to IP Address of GXW400x SIP Registration - No NAT traversal - No
For more information regarding this setup, email Grandstream technical support at support@grandstream.com or visit our User and Developer forum at forums.grandstream.com
FEATURES
The GXW410x is a next generation IP voice and video gateway that features full interoperability with leading IP-PBXs, Soft-switches and SIP platforms. The GXW410x series gateways offer superb voice and video quality, traditional telephony functionality, simple configuration, feature-rich functionality and an additional video port that enables the gateway to act as a video surveillance gateway.
SOFTWARE FEATURES OVERVIEW
• 4 and 8 FXO port media gateways
• Video surveillance port
• External power supply
• Two RJ-45 ports (switched or routed)
• TFTP and HTTP firmware upgrade support
• Multiple SIP accounts, multiple SIP profiles (choice of 3 profiles per account)
• Supports Audio Codecs: G711U/A, G723, G729A/B and GSM
• Supports Video Codecs: H.264
• G.168 – echo cancellation
• Flexible DTMF transmission: In Audio, RFC2833, SIP Info or any combination of the 3
• Selectable, multiple LBR coders per channel
• T.38 compliant
HARDWARE SPECIFICATION
TABLE 4: HARDWARE SPECIFICATION OF GXW410X
LAN interface
LED
Universal Switching Power Adapter
Dimension
Weight
Temperature
Humidity
Compliance
2xRJ45 10/100Mbps
8 LEDs (GREEN)
Input: 100-240V AC, 50/60Hz, 0.5A Max Output: 12V DC, 1.25A UL certified
225mm (L) x 172mm (W) x 42mm (H)
0.29 lbs (3.5 oz)
32~104°F 0~40°C
10% - 90% (non-condensing)
FCC, CE
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