Grandstream Networks GXV3370 User Manual
Grandstream Networks, Inc.
IP Multimedia Phone for Android
GXV3370
User Guide
TM
COPYRIGHT
©2018 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose
without the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.
GXV3370 User Guide
Version 1.0.0.4
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FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver.
--Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
--Consult the dealer or an experienced radio/TV technician for help.
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it
also complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in
accordance with provided instructions and the antenna(s) used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter. Endusers and installers must be provide with antenna
installation instructions and consider removing the no-collocation statement.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
GXV3370 User Guide
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Version 1.0.0.4
CE Authentication
Networks, Inc. declares that the radio equipment
The full text of the EU declaration of conformity is available at the following internet address:
http://www.grandstream.com/support/resources/
in compliance with
Hereby, Grandstream
Directive 2014/53/EU.
GXV3370is
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GNU GPL INFORMATION
GXV3370 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/sites/default/files/Resources/gxv33XX_gpl.zip
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Table of Content
DOCUMENT PURPOSE ............................................................................................... 14
CHANGE LOG .............................................................................................................. 15
Firmware Version 1.0.0.4 ................................................................................................................ 15
WELCOME .................................................................................................................... 16
PRODUCT OVERVIEW ................................................................................................. 17
Feature Highlights ........................................................................................................................... 17
GXV3370 Technical Specifications .................................................................................................. 18
GETTING STARTED ..................................................................................................... 21
Equipment Packaging ..................................................................................................................... 21
Description of the GXV3370 ............................................................................................................ 22
Front View ............................................................................................................................... 22
Back View ................................................................................................................................ 23
Side View................................................................................................................................. 24
Connecting and Setting Up the GXV3370........................................................................................ 24
Using the Phone Stand ............................................................................................................ 24
Using the Slots for Wall Mounting ............................................................................................. 25
Connecting the GXV3370 ............................................................................................................... 26
GETTING TO KNOW GXV3370 .................................................................................... 27
Use the Touchscreen ...................................................................................................................... 27
Use the Desktop ............................................................................................................................. 29
Desktop Menu.......................................................................................................................... 29
Add Widget to Desktop ............................................................................................................ 30
Manage Desktop Items ............................................................................................................ 31
Set Wallpapers ........................................................................................................................ 33
Manage Running Applications .................................................................................................. 33
Idle Screen ..................................................................................................................................... 34
Switch Idle Screens ................................................................................................................. 34
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Set Up Idle Screen ................................................................................................................... 35
Use the Status Bar .......................................................................................................................... 36
Notifications in Status Bar ............................................................................................................... 38
System Settings in Status Bar .................................................................................................. 40
Use the GXV3370 Keys .................................................................................................................. 40
Keypad Shortcut Functions ...................................................................................................... 41
Use the On-Screen Keyboard ......................................................................................................... 42
Use the Message Waiting Indicator ................................................................................................. 44
MAKE PHONE CALLS ................................................................................................. 45
Register SIP Accounts .................................................................................................................... 45
Account Status......................................................................................................................... 45
Configure SIP Account ............................................................................................................. 46
Set Programmable Keys .......................................................................................................... 47
Dial a Number Directly .................................................................................................................... 48
Redial ............................................................................................................................................. 48
Dial a Number via Contact .............................................................................................................. 48
Dial a Number via Call History ........................................................................................................ 49
Answer a Call ................................................................................................................................. 50
Single Incoming Call ................................................................................................................ 50
Multiple Calls/Call Waiting ........................................................................................................ 52
Call Progress Status ................................................................................................................ 53
Call Hold ......................................................................................................................................... 53
Call Recording ................................................................................................................................ 54
Mute ............................................................................................................................................... 54
Turn on Video during Audio Call ...................................................................................................... 55
Switch Audio Channel During Call ................................................................................................... 56
DTMF During Call ........................................................................................................................... 57
Call Transfer ................................................................................................................................... 58
Blind Transfer........................................................................................................................... 58
Attended Transfer .................................................................................................................... 59
7-Way Conference .......................................................................................................................... 61
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Initiate Conference ................................................................................................................... 61
Remove Party from Conference ............................................................................................... 63
End Conference ....................................................................................................................... 64
Hold and Resume Conference ................................................................................................. 64
Auto Conference Mode ............................................................................................................ 64
Missed Call ..................................................................................................................................... 64
DND (Do Not Disturb) ..................................................................................................................... 65
Voicemail/Message Waiting Indication ............................................................................................. 66
Call Forward ................................................................................................................................... 67
Shared Call Appearance (SCA) ....................................................................................................... 69
Call Features .................................................................................................................................. 71
CONTACTS ................................................................................................................... 73
Local Contacts ................................................................................................................................ 73
Add Single Contacts ....................................................................................................................... 73
Import/Export Contacts ................................................................................................................... 74
Download Contacts ......................................................................................................................... 76
Search Contacts ............................................................................................................................. 77
Use Contacts .................................................................................................................................. 77
Make a Call to Contacts ........................................................................................................... 78
Select Contacts ........................................................................................................................ 78
Add Contacts to Favorites ........................................................................................................ 78
Edit Contacts ........................................................................................................................... 79
Send Contacts to Desktop Shortcut .......................................................................................... 79
Share Contacts Via Bluetooth .................................................................................................. 79
Add Contacts to Blacklist ......................................................................................................... 79
Add Group ............................................................................................................................... 80
Add contacts to Group ............................................................................................................. 80
Contacts Storage Status .......................................................................................................... 81
HARASSMENT INTERCEPTION .................................................................................. 82
Blocked Contacts ............................................................................................................................ 82
Block History ................................................................................................................................... 82
Blocked call notification ............................................................................................................ 83
Delete Block History ................................................................................................................. 83
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Edit Blacklist ............................................................................................................................ 84
Intercept Anonymous calls .............................................................................................................. 85
BROADWORKS XSI CONTACTS ................................................................................ 86
CALL HISTORY ............................................................................................................ 87
Local Call History ............................................................................................................................ 87
Dial Out from Call History ......................................................................................................... 88
Call History Options ................................................................................................................. 88
Delete Call History ................................................................................................................... 88
Call History Details ................................................................................................................... 89
Broadworks XSI Call History ........................................................................................................... 89
FILE MANAGER ........................................................................................................... 90
Copy and Paste Files ............................................................................................................... 90
Move Files ............................................................................................................................... 91
Send Files ............................................................................................................................... 92
Delete Files .............................................................................................................................. 93
Rename a File ......................................................................................................................... 93
Files Operations ....................................................................................................................... 95
Downloads ...................................................................................................................................... 95
Diagnosis ........................................................................................................................................ 96
CAMERA ....................................................................................................................... 98
Take Picture .................................................................................................................................... 98
Record Video .................................................................................................................................. 98
Camera Settings ............................................................................................................................. 99
Angle Adjustment ............................................................................................................................ 99
Gallery .......................................................................................................................................... 100
Screensaver ................................................................................................................................. 102
BROSWER .................................................................................................................. 105
BS-IM&P ..................................................................................................................... 108
ACTION URL .............................................................................................................. 109
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CONNECTING GXV3370 TO GDS3710 DOOR SYSTEM .......................................... 111
CONNECT TO NETWORK AND DEVICES ................................................................ 112
Ethernet ........................................................................................................................................ 112
WI-FI ............................................................................................................................................ 112
Turn On/Off Wi-Fi ................................................................................................................... 112
Add Wi-Fi Networks ............................................................................................................... 112
Wi-Fi Settings Shortcut .......................................................................................................... 114
Bluetooth ...................................................................................................................................... 114
Turn On/Off Bluetooth ............................................................................................................ 115
Change Bluetooth Device Name ............................................................................................ 115
Pair GXV3370 with a Bluetooth Device .................................................................................. 115
Unpair a Bluetooth Device ...................................................................................................... 116
Bluetooth Settings Shortcut .................................................................................................... 116
EHS Headset ................................................................................................................................ 117
USB Headset ................................................................................................................................ 117
USB .............................................................................................................................................. 119
SD Card ....................................................................................................................................... 119
HDMI Device ................................................................................................................................ 120
EXPERIENCING THE GXV3370 APPLICATION PHONE .......................................... 122
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Table of Tables
Table 1: GXV3370 Features in a Glance ................................................................................................ 17
Table 2: GXV3370 Technical Specifications ............................................................................................ 18
Table 3: Equipment Packaging ............................................................................................................... 21
Table 4: GXV3370 Front View ................................................................................................................ 22
Table 5: GXV3370 Back View ................................................................................................................ 23
Table 6: GXV3370 Side View ................................................................................................................. 24
Table 7: GXV3370 Status Bar Notification Icons ..................................................................................... 38
Table 8: GXV3370 Keys ......................................................................................................................... 41
Table 9: GXV3370 MWI LED Status ....................................................................................................... 44
Table 10: GXV3370 Feature Code ......................................................................................................... 71
Table 11: GXV3370 Diagnosis troubleshooting tests ............................................................................... 96
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Table of Figures
Figure 1: GXV3370 Package Content .................................................................................................... 21
Figure 2: GXV3370 Front ....................................................................................................................... 22
Figure 3: GXV3370 Back View ............................................................................................................... 23
Figure 4: GXV3370 Side View ................................................................................................................ 24
Figure 5: Built in Stand and Mounting Slots on GXV3370 ....................................................................... 25
Figure 6: Tab on The Handset Cradle ..................................................................................................... 25
Figure 7: GXV3370 Back / Side View ..................................................................................................... 26
Figure 8: GXV3370 Default Home Screen .............................................................................................. 27
Figure 9: GXV3370 Onscreen Menu ...................................................................................................... 28
Figure 10: GXV3370 Finger Gestures on the Touch Screen.................................................................... 28
Figure 11: GXV3370 Desktop Menu ....................................................................................................... 30
Figure 12: Add Widget to the Desktop .................................................................................................... 31
Figure 13: Open Clock Widget ............................................................................................................... 31
Figure 14: Resize Digital Clock Widget................................................................................................... 32
Figure 15: Move Clock Widget ............................................................................................................... 32
Figure 16: GXV3370 Choose Wallpaper ................................................................................................. 33
Figure 17: GXV3370 Recent Applications ............................................................................................... 34
Figure 18: GXV3370 Switch Idle Screens ............................................................................................... 34
Figure 19: Set up Home Idle Screen ...................................................................................................... 35
Figure 20: Add an Idle Screen ................................................................................................................ 36
Figure 21: Delete an Idle Screen ............................................................................................................ 36
Figure 22: GXV3370 Top Status Bar ...................................................................................................... 37
Figure 23: GXV3370 Top Status Bar – Notification ................................................................................. 37
Figure 24: System Settings in Status Bar ............................................................................................... 40
Figure 25: GXV3370 Keys ..................................................................................................................... 40
Figure 26: GXV3370 Onscreen Keyboard - English Keyboard ................................................................ 42
Figure 27: GXV3370 Onscreen Keyboard - Lowercase and Uppercase .................................................. 42
Figure 28:English Keyboard - Number and Symbols .............................................................................. 43
Figure 29: English Keyboard - More Symbols ......................................................................................... 43
Figure 30: GXV3370 Account Widget ..................................................................................................... 45
Figure 31: GXV3370 Dial Screen ........................................................................................................... 46
Figure 32: Disable Video Call Feature on Dial Screen ............................................................................ 47
Figure 33: GXV3370 Programmable Keys .............................................................................................. 47
Figure 34: GXV3370 View Contacts ....................................................................................................... 49
Figure 35: GXV3370 Call History ........................................................................................................... 49
Figure 36: Single Incoming Call – Audio ................................................................................................. 50
Figure 37: Single Incoming Call – Video ................................................................................................. 51
Figure 38: Single Incoming Call – Preview-1 .......................................................................................... 51
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Figure 39: Single Incoming Call – Preview-2 .......................................................................................... 52
Figure 40: Call Waiting ........................................................................................................................... 52
Figure 41: Touch to Return to Call Screen .............................................................................................. 53
Figure 42: Call on Hold .......................................................................................................................... 53
Figure 43: GXV3370 Call Recording ...................................................................................................... 54
Figure 44: GXV3370 Call Mute .............................................................................................................. 55
Figure 45: Turn on Video During Audio Call ............................................................................................ 55
Figure 46: Accept Video During Audio Call ............................................................................................. 56
Figure 47: Switch Audio Channel during Call .......................................................................................... 57
Figure 48: DTMF Buttons during call ...................................................................................................... 57
Figure 49: Blind Transfer ........................................................................................................................ 58
Figure 50: Attended Transfer .................................................................................................................. 59
Figure 51: Attended Transfer - Transferring ............................................................................................ 59
Figure 52: Attended Transfer – Split ....................................................................................................... 60
Figure 53: Attended Transfer .................................................................................................................. 61
Figure 54: GXV3370 Conference Screen ............................................................................................... 62
Figure 55: GXV3370 Conference - Add Existing Call to Conference ....................................................... 62
Figure 56: 3-Way Conference Call Established ...................................................................................... 63
Figure 57: GXV3370 Conference - Remove Party from Conference ....................................................... 63
Figure 58: Missed Call Screen ............................................................................................................... 65
Figure 59: Enable/Disable DND ............................................................................................................. 66
Figure 60: Retrieve Voicemail ................................................................................................................ 67
Figure 61: Unconditional Call Forward ................................................................................................... 67
Figure 62: Call Forward – Unconditional ................................................................................................. 68
Figure 63: Call Forward - Time Based .................................................................................................... 68
Figure 64: Call Forward - Busy/No Answer/DND .................................................................................... 69
Figure 65: GXV3370 SCA Settings on LCD ............................................................................................ 70
Figure 66: GXV3370 SCA Settings on Web UI ....................................................................................... 70
Figure 67: GXV3370 Contacts ............................................................................................................... 73
Figure 68: GXV3370 Contacts - Add New Contact .................................................................................. 74
Figure 69: Add to Contacts From Dial Pad ............................................................................................. 74
Figure 70: GXV3370 Contacts - Import Contacts .................................................................................... 75
Figure 71: GXV3370 Contacts - Export Contacts .................................................................................... 76
Figure 72: GXV3370 Contacts - Download Contacts .............................................................................. 77
Figure 73: GXV3370 Contacts - Search Contacts ................................................................................... 77
Figure 74: GXV3370 Contacts - Select Contacts .................................................................................... 78
Figure 75: Add Contacts to Favorites ..................................................................................................... 79
Figure 76: GXV3370 Contacts - Add New Group .................................................................................... 80
Figure 77: GXV3370 Contacts - Storage Status ..................................................................................... 81
Figure 78: List of blocked contacts ......................................................................................................... 82
Figure 79: Block History ......................................................................................................................... 83
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Version 1.0.0.4
Figure 80: Blocked Call Notification ........................................................................................................ 83
Figure 81: GXV3370 Blacklist - Add Number to Blacklist ........................................................................ 84
Figure 82: Manually Add Number to Blacklist ......................................................................................... 84
Figure 83: Intercept Anonymous Calls .................................................................................................... 85
Figure 84: GXV3370 Call History ........................................................................................................... 87
Figure 85: GXV3370 Call History – Options ............................................................................................ 88
Figure 86: GXV3370 Call History - Details .............................................................................................. 89
Figure 87: GXV3370 File Manager – Copy File ...................................................................................... 90
Figure 88: Paste File .............................................................................................................................. 91
Figure 89: GXV3370 File Manager - Move ............................................................................................. 91
Figure 90: GXV3370 File Manager - Options .......................................................................................... 92
Figure 91: Delete File(s) via File Manager .............................................................................................. 93
Figure 92: Rename File ......................................................................................................................... 94
Figure 93: Downloaded files page .......................................................................................................... 95
Figure 94: GXV3370 Diagnosis .............................................................................................................. 96
Figure 95: GXV3370 Camera ................................................................................................................. 98
Figure 96: GXV3370 Camera Settings ................................................................................................... 99
Figure 97: Recent pictures and videos page ......................................................................................... 100
Figure 98:Edit picture ........................................................................................................................... 100
Figure 99:GXV3370 Gallery ................................................................................................................. 101
Figure 100: GXV3370 Gallery - Picture Options ................................................................................... 102
Figure 101: Use Local Images ............................................................................................................. 103
Figure 102: Use Network Images ......................................................................................................... 103
Figure 103: Network Image Path .......................................................................................................... 104
Figure 104: GXV3370 Web Browser .................................................................................................... 105
Figure 105: GXV3370 Browser Menu Options ...................................................................................... 106
Figure 106: Open New Window in Browser .......................................................................................... 106
Figure 107: GXV3370 Web Browser-Bookmarks .................................................................................. 106
Figure 108: GXV3370 Connect to Wi-Fi ............................................................................................... 113
Figure 109: GXV3370 Connect to Wi-Fi-Show Advanced Options ........................................................ 113
Figure 110: Wi-Fi Settings Shortcut ...................................................................................................... 114
Figure 111: GXV3370 Bluetooth - Paired Device .................................................................................. 116
Figure 112: Bluetooth Settings Shortcut ............................................................................................... 116
Figure 113: USB Headset Connected ................................................................................................... 117
Figure 114: USB Headset Used for Call ............................................................................................... 118
Figure 115: Switch Between Speaker and USB mode .......................................................................... 118
Figure 116: USB Storage Device Connected to GXV3370 .................................................................... 119
Figure 117:HDMI Notification ............................................................................................................... 120
Figure 118:HDMI Video Resolution ...................................................................................................... 120
Figure 119: HDMI Output Control ......................................................................................................... 121
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Version 1.0.0.4
DOCUMENT PURPOSE
This document describes how to configure the GXV3370 via phone's LCD menu and web UI menu to fully
manipulate phone's features. To learn advanced functions of GXV3370, please visit
http://www.grandstream.com/support to download the latest “GXV3370Administration Guide”.
This guide covers following topics:
§ Product Overview
§ Getting started
§ Getting to know GXV3370
§ Make phone calls
§ Contacts
§ Harassment Interception
§ Call history
§ File manager
§ Camera
§ Browser
§ BS IM&P
§ Action URL
§ Connect to network and devices
§ Experiencing the GXV3370 applications
GXV3370 User Guide
Version 1.0.0.4
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CHANGE LOG
This section documents significant changes from previous versions of user guide for GXV3370. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
Firmware Version 1.0.0.4
·
This is the initial version.
GXV3370 User Guide
Version 1.0.0.4
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WELCOME
Thank you for purchasing Grandstream GXV3370 IP Multimedia Phone for AndroidTM. The GXV3370 IP
Video Phone for Android combines a 16-line IP video phone with a multi-platformvideoconferencing
solution and the functionality of an Android tablet to offer an all-in-one communicationssolution. The phone
features a 7” 1024x600 capacitive touch screen TFT LCD,Mega pixel camera, dual Gigabit portswith
PoE/PoE+, HD audio and video, integratedWi-Fi (802.11a/b/g/n) &Bluetooth, rich peripheral interfaces,
and Android 7.0. By combining a state-of-the-art IP video phone, an advanced video conferencing solution,
and the functionality of a tablet, businesses throughoutthe world can now use the GXV3370 for all
communication and productivity needs.
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PRODUCT OVERVIEW
The following tables contain the major features of the
Table
16 lines with up to 16 SIP, up to 7
720p 30fps HD
contacts, call history with up to 1000 records
Dual switched 10/100/1000Mbps network ports,
5GHz
SD, HDMI, EHS with Plantronics headsets sup
7" (1024x600
pixel CMOS sensor camera with privacy shutter
HD wideband audio,
acoustic chamber, advancedacoustic echo cancellation and
excellent double
Runs the
-
GDS370x series of access control devices.
Offers a multi
Business, and more)
Create
GXV3370
way audio conference and 3
video conference, phonebook with up to 1000
Dual band 2.4 &
4.0+EDR
) capacitive (5 points) touch screen TFT LCD, mega
free speakerphone with HD
in support for GXV series of video surveillancecameras, and
platform video conferencing solution (Skype, Skype for
iness need to run on
using Google's API and Grandstream's SDK toolkit
Feature Highlights
·
·
GXV3370:
1: GXV3370 Features in a Glance
-
-way
GXV3370
·
·
·
·
Built
·
·
WiFi (802.11a/b/g/n), PoE/PoE+, Bluetooth
port
full-duplex Hands-
-talk performance
Android™ Operating System 7.0.
-
Android applications for any bus
, USB,
GXV3370 User Guide
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.
Page| 17
GXV3370 Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features, languages and upgrade/provisioning settings for the phone GXV3370.
Table 2: GXV3370 Technical Specifications
Protocols/Standards
Network Interfaces
Graphic Display
Camera
Bluetooth
Wi-Fi
Auxiliary Ports
Feature Keys
Voice Codec
Video Codec and
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE,
LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6, OpenVPN®.
Dual switched 10/ 100/ 1000 Mbps ports with integrated PoE/PoE+
7" 1024x600 capacitive touch screen (5 points) TFT LCD
Tiltable mega-pixelCMOS camera with privacy shutter,720P@30fps
Yes, integrated. Bluetooth 4.0 + EDR.
Yes, dual-band 2.4 & 5GHz with 802.11 a/b/g/n
RJ9 headset jack (allowing EHS with Plantronics headsets), 3.5mm stereo
headset with microphone, USB port, SD, HDMI-out(1.4 up to 720p30fps)
2 function touch keys VOLUME +/-,3 dedicated Android touch keys HOME,
MENU, and BACK
G.711µ/a, G.722 (wide-band), G.726-32, iLBC, Opus, G.729A/B in-band and
out-of-band DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB,
AGC, ANS
H.264 BP/MP/HP, video resolution up to 720p, frame rate up to 30 fps, bit rate up
Capabilities
Telephony Features
Sample Applications
to 2Mbps,3-way video conference (720p@30fps),anti-flickering, auto focus and
auto exposure
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 7-way
audio conference(including the host), shared-call-appearance (SCA) /
bridged-line-appearance (BLA), virtual MPK,downloadable contacts (XML,
LDAP, up to 1000 items), call record(local and server), call log (up to 1000
records), call waiting, auto answer,XML customization of screen, click-to-dial,
flexible dial plan, hot desking, personalized music ringtonesand music on hold,
server redundancy & fail-over
Local apps: Contacts, Call History, File Manager, MPK, Settings, Browser,
Voicemail, Clock, Recorder, SMS, etc.
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GXV3370 User Guide
Version 1.0.0.4
Support 3rd party apps: Skype, Google Hangouts, Skype for Business, etc.
API/SDK available for advanced custom application development.
Applications
Deployment
HD Audio
Base Stand
QoS
Security
Multi-language
Upgrade/ Provisioning
Power and Green
Energy Efficiency
Allow Android 7.0 compliant applications to be developed, downloaded and run in
the embedded device with provisioning control
Yes, HD handset and speakerphone with support for wideband audio
Yes, integrated stand with multiple adjustable angles. Wall mountable
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
User and administrator level passwords, MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1x media access control
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
Chinese, Korean, Japanese, and more
Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file
Universal power adapter included:Input: 100-240VAC 50-60Hz; Output 12VDC
1.5A
Integrated PoE* 802.3af Class 3, PoE+802.3at, Class 4
*When using PoE to power up phone, the USB port won’t work.
Physical
Temperature and
Humidity
Package Content
Compliance
Dimension: 252mm (W) x 211mm (L) x 84mm (H)
Unitweight: 1.08kg
Packageweight: 1.77kg
Operation: 0oC to 40oC
Storage: -10oC to 60oC
Humidity: 10% to 90% Non-condensing
GXV3370 phone, handset with cord, base stand, universal power supply,
network cable, screen cleaning cloth, quick installation guide, brochure, GPL
license
FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter); Part68 (HAC)
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1,
EN62479, RoHS
RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268
IC:ICES 003, RSS 247, CS 03, RSS 102
GXV3370 User Guide
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Version 1.0.0.4
GXV3370 User Guide
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Version 1.0.0.4
GETTING STARTED
This chapter provides basic installation instructions
information for obtaining the best performance with the
the package before installation. If you find anything missing, contact your system
1 x
1 x Handset.
1 x Phone Card.
1
1 x 12V Power Adapter.
1 x Wall Mount.
1 x Screen Cleaning Cloth.
1 x Quick Installation Guide.
1 x GPL License.
Figure
including the list of the packaging contents and also
Equipment Packaging
Table 3: Equipment Packaging
GXV3370
·
GXV3370 Main Case.
·
·
·
x Ethernet Cable.
·
·
·
·
·
GXV3370.
Note:Check
administrator.
1: GXV3370 Package Content
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Description of the GXV3370
Description
Mega pixel front camera. The angle can be
can be blocked by scrolling up/down the wheel on the back of the
camera.
To indicate
using the LED indicator.
7" (1024x600) capacitive (5 points) touch screen.
Tap to go back to the previous menu.
Tap to view options for different screens or applications.
Tap to go back to
seconds
Tap to turn up the call volume and media volume.
Tap to turn down the call volume and media volume.
Off 9
adjusted,
message status, call status and phone's system status
screen; or touch and press for about 2
hook to use handset as the audio channel for calls and media.
3 5 4 7 6 8
Front View
1
2
Item Name
1 Front Camera
2 MWI LED Indicator
3 LCD
4 Back
5 Menu
6 Home
7 Volume Up
Figure 2: GXV3370 Front
Table 4: GXV3370 Front View
and the camera
Home
to take a screenshot of phone’s screen.
8 Volume Down
9 Handset
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Back View
7
Adjust the phone stand angle to place the phone on the desk.
RJ9 headset connector port (supporting EHS with Plantronics
45 port connecting to Ethernet.
45 port connecting to PC.
Open the cover for USB port, SD card slot, 3.5mm headset port
34 5 6
1
7
Item Name
1 Camera Adjusting Wheel
2 Phone Stand (built-in)
3 Handset Port
4 Headset Port
2
Figure 3: GXV3370 Back View
Table 5: GXV3370 Back View
Description
Scroll up/down to adjust the camera angle.
RJ9 handset connector port.
headset).
5 LAN Port
6 PC Port
7 Power Jack
8 Side Connectors Cover
10/100/1000Mbps RJPoE is supported.
10/100/1000Mbps RJ-
12V DC Power connector port.
and mini HDMI port.
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Side View
2 3 4
1
Figure 4: GXV3370 Side View
Table 6: GXV3370 Side View
Item Name Description
1 HDMI Port
2 SD Card Port
3 3.5mm Headset Port
4 USB Port
Connect display device to the HDMI port via HDMI cable.
Connect SD storage device to the SD Card Slot.
Connect 3.5mm headset.
USB devices can be connected via the USB port. For example,
connect a USB flash drive to save captured pictures.
Connecting and Setting Up the GXV3370
The GXV3370 can be installed on the desktop using the built-in stand or attached on the wall using the
slots for wall mounting.
Using the Phone Stand
The GXV3370 has a built-in phone stand. To set up the GXV3370 as your desk phone, follow the steps
below:
1. Take the phone stand out on the back and adjust the angle to place the phone steady on the desk;
2. Connect the handset and main phone case with the phone cord;
3. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
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4. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 3, this step could be skipped;
The LCD will display the booting up screen or firmware upgrading information. Before continuing, please
wait for the main screen display to show up.
Figure 5: Built in Stand and Mounting Slots on GXV3370
Using the Slots for Wall Mounting
1. Attach the wall mount to the slots on the back of the phone;
2. Attach the phone to the wall via the wall mount hole;
3. Pull out the tab from the handset cradle (see figure below);
4. Rotate the tab and plug it back into the slot with the extension up to hold the handset while the
phone is mounted on the wall.
5. Connect the handset and main phone case with the phone cord;
6. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
7. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 3, this step could be skipped;
The LCD will display the booting up screen or firmware upgrading information. Before continuing,
please wait for the main screen display to show up.
Figure 6: Tab on The Handset Cradle
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Connecting the GXV3370
To setup your GXV3370, please follow the steps below:
1. Connect the handset and main phone case with the phone cord;
2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
3. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 2, this step could be skipped;
4. The LCD will display booting up or firmware upgrading information. Before continuing, please wait
for the main screen display to show up;
5. Using the web configuration interface or from the menu of the touch screen, you can further
configure network connection using static IP, DHCP and etc.
Figure 7: GXV3370 Back / Side View
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GETTING TO KNOW GXV3370
Use the Touchscreen
When the phone boots up in HOME screen, the LCD will display as below. A registered account is shown
in the following figure and users might need register their own account to have the account status
displayed.
The Status Bar shows time, network
connectivity, signal strength, notification
information etc...
Date and Time
Shortcut: Phone Dialer
Shortcut: Contacts
Shortcut: Conference
Shortcut: Call History
Accountinformation Widget.Up to 8
accounts/Programmable-keys can
be displayed.
Figure 8: GXV3370 Default Home Screen
Swipe from right to left to show the application menu of the phone. the settings and applicationsinstalled
will be brought up as shown below.
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Figure 9: GXV3370 Onscreen Menu
To fully manipulate the GXV3370 capacitive touch screen, use your fingers to operate the following on the
GXV3370 icons, buttons, menu items, onscreen keyboard etc.
Figure 10: GXV3370 Finger Gestures on the Touch Screen
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·
Tap
Slightly touch the screen with fingertip to initiate menu, options or applications. For example, to select
items on the screen (e.g., setting options, apps etc.); to press onscreen buttons (e.g., "End" or
"Options" softkey during the call); to type letters and symbols using the onscreen keyboard.
·
Long Press
Touch the screen with fingertip and press for about 2 seconds without lifting your finger from the
screen till an action occurs. For example, long press on a picture to bring up selection option.
·
Flick and Slide
Touch the screen with fingertip and slide over the screen. For example, user could slide up to scroll up
the page, slide down to open dropdown menu, slide left or slide right to delete an item from the list. If
your finger stays on the screen for too long, the item may be selected, and sliding won't occur.
·
Press and Drag
Touch and press the item, then move it by dragging it up, down, left or right, without lifting your finger
from the screen.
·
Zoom In/Zoom Out
Place two fingers on the screen, then pinch them together (zoom out) or spread them apart (zoom in).
·
Double Tap
Quickly touch the screen twice with fingertip to switch between default display and zoomed-in display.
This is usually used when viewing photos or web pages.
Use the Desktop
Desktop Menu
When the GXV3370 is on idle screen, press the MENU key to bring up phone's menu. Users can
access the following in the desktop menu:
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