Grandstream Networks GXV3240V3 Users Manual

Grandstream Networks, Inc.

GXV3240 IP Multimedia Phone for AndroidTM

User Guide

COPYRIGHT

©2017 Grandstream Networks, Inc. http://www.grandstream.com

All rights reserved. Information in this document is subject to change without notice. Reproduction or

transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without

the express written permission of Grandstream Networks, Inc. is not permitted.

The latest electronic version of this guide is available for download here:

http://www.grandstream.com/support

Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.

in the United States, Europe and other countries.

CAUTION

Changes or modifications to this product not expressly approved by Grandstream, or operation of this

product in any way other than as detailed by this guide, could void your manufacturer warranty.

WARNING

Please do not use a different power adaptor with devices as it may cause damage to the products and void

the manufacturer warranty.

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GXV3240 User Guide

FCC Caution

Any Changes or modifications not expressly approved by the party responsible for compliance could void

the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions: (1) This device may not cause harmful interference,

and (2) this device must accept any interference received, including interference that may cause undesired

operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth foran uncontrolled environment.

This equipment should be installed and operated with minimum distance 20cm between the radiator& your

body.

This transmitter must not be co-located or operating in conjunction with any other antenna or

transmitter.

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GXV3240 User Guide

Hereby，Grandstream declares that this device is in compliance with the essential requirements and other

Hereby，Grandstream declares that this device is in compliance with the essential requirements and other

relevant provisions of Directive 2014/53/EU.

relevant provisions of Directive 2014/53/EU.

GNU GPL INFORMATION

GXV3240 firmware contains third-party software licensed under the GNU General Public License (GPL).

Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public

License (GPL) for the exact terms and conditions of the license.

Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:

http://www.grandstream.com/sites/default/files/Resources/gxv32xx_gpl.zip

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Table of Content

DOCUMENT PURPOSE ............................................................................................... 16

CHANGE LOG .............................................................................................................. 17

Firmware Version 1.0.3.180 ................................................................................................................. 17

Firmware Version 1.0.3.177 ................................................................................................................. 17

Firmware Version 1.0.3.171 ................................................................................................................. 17

Firmware Version 1.0.3.162 ................................................................................................................. 17

Firmware Version 1.0.3.158 ................................................................................................................. 17

Firmware Version 1.0.3.144 ................................................................................................................. 17

Firmware Version 1.0.3.131 ................................................................................................................. 18

Firmware Version 1.0.3.92 ................................................................................................................... 18

Firmware Version 1.0.3.75 ................................................................................................................... 18

Firmware Version 1.0.3.62 ................................................................................................................... 18

Firmware Version 1.0.3.55 ................................................................................................................... 18

Firmware Version 1.0.3.46 ................................................................................................................... 18

Firmware Version 1.0.3.37 ................................................................................................................... 18

Firmware Version 1.0.3.30 ................................................................................................................... 18

Firmware Version 1.0.3.22 ................................................................................................................... 19

Firmware Version 1.0.3.6 ..................................................................................................................... 19

Firmware Version 1.0.1.54 ................................................................................................................... 19

Firmware Version 1.0.1.39 ................................................................................................................... 19

Firmware Version 1.0.1.29 ................................................................................................................... 19

WELCOME ................................................................................................................... 20

PRODUCT OVERVIEW ................................................................................................ 21

Feature Highlights ................................................................................................................................ 21

GXV3240 Technical Specifications ...................................................................................................... 21

GETTING STARTED ..................................................................................................... 24

Equipment Packaging .......................................................................................................................... 24

GXV3240 Phone Setup........................................................................................................................ 25

Using the Phone Stand ................................................................................................................. 25

Using the Slots for Wall Mounting ................................................................................................ 25

Description of the GXV3240 ................................................................................................................ 26

Connecting the GXV3240 .................................................................................................................... 27

GXV3240 Extension Module (GXP2200EXT) ..................................................................................... 27

GETTING TO KNOW GXV3240.................................................................................... 29

Use the Touchscreen ........................................................................................................................... 29

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Use the Desktop .................................................................................................................................. 31

Desktop Menu ............................................................................................................................... 31

Add Application Shortcut to Desktop ............................................................................................ 32

Add Widget to Desktop ................................................................................................................. 32

Manage Desktop Items ................................................................................................................. 33

Set Wallpapers ............................................................................................................................. 35

Manage Running Applications ...................................................................................................... 36

Idle Screen ........................................................................................................................................... 37

Switch Idle Screens ...................................................................................................................... 37

Set Up Idle Screen........................................................................................................................ 37

Use the Status Bar ............................................................................................................................... 38

Notifications in Status Bar .................................................................................................................... 39

System Settings in Status Bar ...................................................................................................... 42

Use the GXV3240 Keypad ................................................................................................................... 43

Keypad Shortcut Functions .......................................................................................................... 44

Use the Onscreen Keyboard ............................................................................................................... 44

Use the Message Waiting Indicator ..................................................................................................... 46

MAKE PHONE CALLS ................................................................................................. 47

Register SIP Accounts ......................................................................................................................... 47

Account Status .............................................................................................................................. 47

Configure SIP Account .................................................................................................................. 47

Set Programmable Keys on Unregistered Account ...................................................................... 49

Dial a Number Directly ......................................................................................................................... 49

Redial ................................................................................................................................................... 50

Dial a Number via Contacts ................................................................................................................. 50

Dial a Number via Call History ............................................................................................................. 51

Direct IP Call ........................................................................................................................................ 51

Answer a Call ....................................................................................................................................... 53

Single Incoming Call ..................................................................................................................... 53

Multiple Calls/Call Waiting ............................................................................................................ 57

Call Progress Status ..................................................................................................................... 57

Call Hold .............................................................................................................................................. 58

Call Recording ..................................................................................................................................... 58

Mute ..................................................................................................................................................... 59

Turn on Video during Audio Call .......................................................................................................... 59

Call Details during Call......................................................................................................................... 60

Switch Audio Channel during Call ........................................................................................................ 61

Call Transfer ......................................................................................................................................... 62

Blind Transfer ................................................................................................................................ 62

Attended Transfer ......................................................................................................................... 63

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6-Way Conference ............................................................................................................................... 65

Initiate Conference........................................................................................................................ 65

Remove Party from Conference ................................................................................................... 67

End Conference ............................................................................................................................ 68

Hold and Resume Conference ..................................................................................................... 68

Auto Conference Mode ................................................................................................................. 68

Missed Call .......................................................................................................................................... 68

DND (Do Not Disturb) .......................................................................................................................... 69

Voicemail/Message Waiting Indication ................................................................................................ 69

Call Forward ......................................................................................................................................... 70

Multi-Purpose Keys .............................................................................................................................. 72

Shared Call Appearance (SCA) ........................................................................................................... 74

Call Features ........................................................................................................................................ 75

CONTACTS................................................................................................................... 78

Local Contacts ..................................................................................................................................... 78

Add Single Contacts ............................................................................................................................ 79

Import/Export Contacts ........................................................................................................................ 80

Download Contacts .............................................................................................................................. 81

Search Contacts .................................................................................................................................. 82

Use Contacts ....................................................................................................................................... 82

Make a Call to Contacts ............................................................................................................... 82

Send SMS Message to Contacts .................................................................................................. 82

Select Contacts ............................................................................................................................. 82

Add Contacts to Favorites ............................................................................................................ 83

Edit Contacts ................................................................................................................................ 84

Send Contacts to Desktop Shortcut ............................................................................................. 84

Share Contacts via Bluetooth ....................................................................................................... 84

Add Contacts to Blacklist .............................................................................................................. 84

Add Group .................................................................................................................................... 84

Contacts Storage Status ............................................................................................................... 85

Add Account to Sync Up Contacts ....................................................................................................... 86

LDAP PHONEBOOK .................................................................................................... 89

BROADWORKS XSI CONTACTS ................................................................................ 90

BLACKLIST .................................................................................................................. 91

Block History ........................................................................................................................................ 91

Restore Blocked Number ............................................................................................................. 91

Delete Block History ..................................................................................................................... 92

Edit Blacklist ......................................................................................................................................... 92

Add Blacklist ................................................................................................................................. 92

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Edit Blacklist ................................................................................................................................. 93

Delete Blacklist ............................................................................................................................. 93

Blacklist Settings .................................................................................................................................. 94

CALL HISTORY ............................................................................................................ 95

Local Call History ................................................................................................................................. 95

Dial Out from Call History ............................................................................................................. 96

Call History Options ...................................................................................................................... 96

Delete Call History ........................................................................................................................ 96

Call History Details ....................................................................................................................... 97

Broadworks XSI Call History ................................................................................................................ 97

SMS .............................................................................................................................. 98

View SMS............................................................................................................................................. 98

Create New SMS ................................................................................................................................. 99

Delete SMS .......................................................................................................................................... 99

CALENDAR ................................................................................................................ 100

Sign in Calendar ................................................................................................................................ 100

View Calendar .................................................................................................................................... 100

Create Event ...................................................................................................................................... 101

Calendar Options ............................................................................................................................... 102

EMAIL ......................................................................................................................... 103

Sign in Email ...................................................................................................................................... 103

Email Options ..................................................................................................................................... 105

Send Email ................................................................................................................................. 105

Email Folders .............................................................................................................................. 106

Multiple Email Accounts .............................................................................................................. 106

GS MARKET ............................................................................................................... 107

View APPS ......................................................................................................................................... 107

Search APPS ..................................................................................................................................... 107

Update APPS ..................................................................................................................................... 108

Uninstall APPS ................................................................................................................................... 108

TOOLS ........................................................................................................................ 110

File Manager ...................................................................................................................................... 110

Copy and Paste Files.................................................................................................................. 110

Move Files ...................................................................................................................................111

Send Files ................................................................................................................................... 112

Delete Files ................................................................................................................................. 113

Rename a File ............................................................................................................................ 113

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FTP SERVER .............................................................................................................. 115

RECORDER ................................................................................................................ 117

Normal Recorder ................................................................................................................................ 117

Files operations .................................................................................................................................. 118

Call Recorder ..................................................................................................................................... 118

Recorded Files Settings ..................................................................................................................... 119

Downloads ......................................................................................................................................... 120

IP Location ......................................................................................................................................... 121

Diagnosis ........................................................................................................................................... 121

CAMERA .................................................................................................................... 123

Take Picture ....................................................................................................................................... 123

Record Video ..................................................................................................................................... 123

Camera Settings ................................................................................................................................ 124

Angle Adjustment ............................................................................................................................... 124

CONNECTING GXV3240 TO GDS3710 DOOR SYSTEM .......................................... 125

MULTIMEDIA .............................................................................................................. 126

Gallery ................................................................................................................................................ 126

Screensaver ....................................................................................................................................... 128

Music .................................................................................................................................................. 129

Play Music .................................................................................................................................. 129

Edit Music ................................................................................................................................... 130

Sort Music ................................................................................................................................... 131

Search Music .............................................................................................................................. 131

Create Playlist ............................................................................................................................. 132

Edit Playlist ................................................................................................................................. 132

BROSWER ................................................................................................................. 133

RSS NEWS ................................................................................................................. 135

Add RSS Widget ................................................................................................................................ 135

Use RSS Widget ................................................................................................................................ 135

RSS Widget Settings .................................................................................................................. 135

Weather .............................................................................................................................................. 136

Add Weather Widget ................................................................................................................... 136

Use Weather Widget ................................................................................................................... 136

Weather Settings ........................................................................................................................ 137

BS-IM&P ..................................................................................................................... 138

ACTIONURL ............................................................................................................... 139

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PNP ............................................................................................................................. 140

Set Up PNP Application ..................................................................................................................... 140

Enable PNP Feature .......................................................................................................................... 140

Enable from Web Page ............................................................................................................... 140

Enable from LCD ........................................................................................................................ 141

Use PNP Feature ............................................................................................................................... 141

CONNECT TO NETWORK AND DEVICES ................................................................ 142

Ethernet ............................................................................................................................................. 142

Wi-Fi ................................................................................................................................................... 142

Turn On/Off Wi-Fi ........................................................................................................................ 142

Add Wi-Fi Networks .................................................................................................................... 142

Wi-Fi Settings Shortcut ............................................................................................................... 144

Bluetooth ............................................................................................................................................ 144

Turn On/Off Bluetooth ................................................................................................................. 144

Change Bluetooth Device Name ................................................................................................ 145

Pair GXV3240 with a Bluetooth Device ...................................................................................... 145

Unpair a Bluetooth Device .......................................................................................................... 146

Bluetooth Settings Shortcut ........................................................................................................ 146

EHS Headset ..................................................................................................................................... 146

USB Headset ..................................................................................................................................... 147

USB .................................................................................................................................................... 147

SD Card ............................................................................................................................................. 148

HDMI Device ...................................................................................................................................... 148

EXPERIENCING THE GXV3240 APPLICATION PHONE .......................................... 150

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Table of Tables

Table 1: GXV3240 Features in a Glance .................................................................................................... 21

Table 2: GXV3240 Technical Specifications ................................................................................................ 22

Table 3: Equipment Packaging ................................................................................................................... 24

Table 4: GXV3240 Connectors ................................................................................................................... 26

Table 5: GXP2200EXT Packaging .............................................................................................................. 27

Table 6: GXV3240 Status Bar Notification Icons ........................................................................................ 39

Table 7: GXV3240 Keys .............................................................................................................................. 43

Table 8: GXV3240 MWI LED Status ........................................................................................................... 46

Table 9: GXV3240 Feature Code ................................................................................................................ 75

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Table of Figures

Figure 1: GXV3240 Package Content ......................................................................................................... 24

Figure 2: Slots For The Wall Mount And Phone Stand On The GXV3240.................................................. 25

Figure 3: Tab On The Handset Cradle. ....................................................................................................... 25

Figure 4: GXV3240 Front View ................................................................................................................... 26

Figure 5: GXV3240 Back View.................................................................................................................... 26

Figure 6: GXV3240 Back View with GXP2200EXT .................................................................................... 28

Figure 7: GXV3240 Default Home Screen .................................................................................................. 29

Figure 8: GXV3240 Onscreen Menu ........................................................................................................... 29

Figure 9: GXV3240 Finger Gestures on the Touch Screen ........................................................................ 30

Figure 10: GXV3240 Desktop Menu ........................................................................................................... 31

Figure 11: Add Application Shortcut to the Desktop .................................................................................... 32

Figure 12: Add Widget to the Desktop ........................................................................................................ 33

Figure 13: Open Clock Widget .................................................................................................................... 33

Figure 14: Resize Digital Clock Widget ....................................................................................................... 34

Figure 15: Move Clock Widget .................................................................................................................... 34

Figure 16: Remove Clock Widget ............................................................................................................... 35

Figure 17: GXV3240 Choose Wallpaper ..................................................................................................... 36

Figure 18: GXV3240 Recent Applications ................................................................................................... 36

Figure 19: Set up Home Idle Screen ........................................................................................................... 37

Figure 20: Delete Idle Screen ..................................................................................................................... 38

Figure 21: GXV3240 Top Status Bar ........................................................................................................... 38

Figure 22: GXV3240 Top Status Bar – Notification ..................................................................................... 39

Figure 23: System Settings in Status Bar ................................................................................................... 42

Figure 24: GXV3240 Keyboard ................................................................................................................... 43

Figure 25: GXV3240 Onscreen Keyboard - English Keyboard ................................................................... 45

Figure 26: GXV3240 Onscreen Keyboard - Lowercase and Uppercase .................................................... 45

Figure 27: English Keyboard - Number and Symbols ................................................................................. 45

Figure 28: GXV3240 Account Widget ......................................................................................................... 47

Figure 29: GXV3240 Dial Screen ................................................................................................................ 48

Figure 30: Disable Video Call Feature on Dial Screen ............................................................................... 48

Figure 31: GXV3240 Programmable Keys .................................................................................................. 49

Figure 32: GXV3240 View Contacts ........................................................................................................... 50

Figure 33: GXV3240 Call History ................................................................................................................ 51

Figure 34: Direct IP Call .............................................................................................................................. 52

Figure 35: Direct IP Call via IPv6 ................................................................................................................ 53

Figure 36: Single Incoming Call - Audio ...................................................................................................... 54

Figure 37: Single Incoming Call - Video ...................................................................................................... 54

Figure 38: Single Incoming Call – Preview-1 .............................................................................................. 55

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Figure 39: Single Incoming Call – Preview-2 .............................................................................................. 55

Figure 40: Prompt displayed when pressing new call during preview ........................................................ 56

Figure 41: Single Incoming Call - Call Forward-1 ....................................................................................... 56

Figure 42: Single Incoming Call - Call Forward-2 ....................................................................................... 56

Figure 43: Call Waiting ................................................................................................................................ 57

Figure 44: Call Progress Status Bar ........................................................................................................... 57

Figure 45: Call On Hold ............................................................................................................................... 58

Figure 46: GXV3240 Call Recording ........................................................................................................... 58

Figure 47: GXV3240 Call Mute ................................................................................................................... 59

Figure 48: Turn on Video during Audio Call ................................................................................................ 60

Figure 49: Accept Video during Audio Call .................................................................................................. 60

Figure 50: Select Call Details During Video Call ......................................................................................... 61

Figure 51: Call Details ................................................................................................................................. 61

Figure 52: Switch Audio Channel during Call 1........................................................................................... 62

Figure 53: Switch Audio Channel during Call 2........................................................................................... 62

Figure 54: Blind Transfer ............................................................................................................................. 63

Figure 55: Attended Transfer....................................................................................................................... 63

Figure 56: Attended Transfer - Transferring ................................................................................................ 64

Figure 57: Attended Transfer - Split ............................................................................................................ 64

Figure 58: Transfer list screen .................................................................................................................... 65

Figure 59: GXV3240 Conference Screen ................................................................................................... 66

Figure 60: GXV3240 Conference - Add New Call to the Conference ......................................................... 66

Figure 61: GXV3240 Conference - Add Existing Call to Conference ......................................................... 67

Figure 62: 4-way Conference Call Established ........................................................................................... 67

Figure 63: Missed Call Screen .................................................................................................................... 68

Figure 64: Enable/Disable DND .................................................................................................................. 69

Figure 65: Retrieve Voicemail ..................................................................................................................... 70

Figure 66: Call Forward when DND ............................................................................................................ 71

Figure 67: Call Forward - Unconditional ..................................................................................................... 71

Figure 68: Call Forward - Time Based ........................................................................................................ 71

Figure 69: Call Forward - Busy/No Answer/DND ........................................................................................ 72

Figure 70: GXV3240 MPK APP - Add Number ........................................................................................... 73

Figure 71: GXV3240 MPK APP - Add Number from Contacts .................................................................... 73

Figure 72: GXV3240 MPK APP - Number List ............................................................................................ 73

Figure 73: GXV3240 SCA Settings on LCD ................................................................................................ 74

Figure 74: GXV3240 SCA Settings on Web UI ........................................................................................... 75

Figure 75: GXV3240 Contacts .................................................................................................................... 78

Figure 76: GXV3240 Local Contacts .......................................................................................................... 79

Figure 77: GXV3240 Contacts - Add New Contact ..................................................................................... 79

Figure 78: Add contacts from DialPad ........................................................................................................ 80

Figure 79: GXV3240 Contacts - Import Contacts ....................................................................................... 80

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Figure 80: GXV3240 Contacts - Export Contacts ....................................................................................... 81

Figure 81: GXV3240 Contacts - Download Contacts ................................................................................. 82

Figure 82: GXV3240 Contacts - Select Contacts........................................................................................ 83

Figure 83: GXV3240 Contacts - Contacts Options ..................................................................................... 83

Figure 84: Add Contacts to Favorites .......................................................................................................... 84

Figure 85: GXV3240 Contacts - Add New Group ....................................................................................... 85

Figure 86: GXV3240 Contacts – Contact Options ...................................................................................... 85

Figure 87: GXV3240 Contacts - Storage Status ......................................................................................... 86

Figure 88: GXV3240 Contacts Options- Account........................................................................................ 86

Figure 89: Add Account to Sync up in Contacts .......................................................................................... 87

Figure 90: Add Google Account to Sync up in Contacts ............................................................................. 87

Figure 91: Sign in Google Account ............................................................................................................. 88

Figure 92: Restore Blocked Number ........................................................................................................... 91

Figure 93: GXV3240 Blacklist - Add Blacklist ............................................................................................. 92

Figure 94: Manually Add Number to Blacklist ............................................................................................. 93

Figure 95: Edit Entry from Blacklist ............................................................................................................. 93

Figure 96: Blacklist Settings ........................................................................................................................ 94

Figure 97: GXV3240 Call History ................................................................................................................ 95

Figure 98: GXV3240 Call History ................................................................................................................ 95

Figure 99: GXV3240 Call History – Options ............................................................................................... 96

Figure 100: GXV3240 Call History - Details ................................................................................................ 97

Figure 101: GXV3240 SMS Message ......................................................................................................... 98

Figure 102: View SMS Dialog ..................................................................................................................... 98

Figure 103: Create New Message .............................................................................................................. 99

Figure 104: Sign In Calendar with Google Account .................................................................................. 100

Figure 105: View Calendar ........................................................................................................................ 100

Figure 106: View Calendar by Month ........................................................................................................ 101

Figure 107: View Calendar by Day ........................................................................................................... 101

Figure 108: Create Event .......................................................................................................................... 101

Figure 109: Sign in Email .......................................................................................................................... 103

Figure 110: Select Email Account Type..................................................................................................... 103

Figure 111: Email Account Type - POP3 ................................................................................................... 104

Figure 112: Email Account Type - IMAP .................................................................................................... 104

Figure 113: Email Account Type - EXCHANGE ........................................................................................ 105

Figure 114: Email Account Settings .......................................................................................................... 105

Figure 115: Multiple Email Accounts ......................................................................................................... 106

Figure 116: GXV3240 GS Market ............................................................................................................. 107

Figure 117: GXV3240 GS Market - Downloaded Applications .................................................................. 108

Figure 118: GXV3240 GS Market - Installed Applications ........................................................................ 108

Figure 119: GXV3240 GS Market - Uninstall Applications ........................................................................ 109

Figure 120: GXV3240 File Manager - Select File ..................................................................................... 110

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Figure 121: File Manager Root Directory .................................................................................................. 110

Figure 122: Paste File ................................................................................................................................111

Figure 123: GXV3240 File Manager - Select File ......................................................................................111

Figure 124: File Manager Root Directory .................................................................................................. 112

Figure 125: Paste File ............................................................................................................................... 112

Figure 126: GXV3240 File Manager - Options.......................................................................................... 113

Figure 127: Delete File(s) via File Manager .............................................................................................. 113

Figure 128: Rename File ........................................................................................................................... 114

Figure 129: FTP Server - Start .................................................................................................................. 115

Figure 130: FTP Server - Stop .................................................................................................................. 115

Figure 131: FTP Server – Settings............................................................................................................ 116

Figure 132: Normal Recorder.................................................................................................................... 117

Figure 133: Normal Recorder - Start Recording ....................................................................................... 117

Figure 134: Normal Recorder - End Recording ........................................................................................ 118

Figure 135: Call Recorder ......................................................................................................................... 119

Figure 136: Recorder Settings .................................................................................................................. 119

Figure 137: Recorder Storage .................................................................................................................. 120

Figure 138: Downloads ............................................................................................................................. 120

Figure 139: GXV3240 Location ................................................................................................................. 121

Figure 140: GXV3240 Diagnosis .............................................................................................................. 122

Figure 141: GXV3240 Camera.................................................................................................................. 123

Figure 142: GXV3240 Camera Settings ................................................................................................... 124

Figure 143: GXV3240 Gallery ................................................................................................................... 126

Figure 144: GXV3240 Gallery - Edit Picture ............................................................................................. 127

Figure 145: GXV3240 Gallery - Picture Options ....................................................................................... 127

Figure 146: Use Local Images .................................................................................................................. 128

Figure 147: Local Images .......................................................................................................................... 128

Figure 148: Use Network images .............................................................................................................. 129

Figure 149: Network Image Path .............................................................................................................. 129

Figure 150: GXV3240 Music - Refresh Music List .................................................................................... 130

Figure 151: GXV3240 Music - Play a Song .............................................................................................. 130

Figure 152: GXV3240 Music - Options ..................................................................................................... 131

Figure 153: GXV3240 Music - Sort Songs ................................................................................................ 131

Figure 154: GXV3240 Music - Create Playlist .......................................................................................... 132

Figure 155: GXV3240 Web Browser ......................................................................................................... 133

Figure 156: GXV3240 Browser Menu Options.......................................................................................... 133

Figure 157: Open New Window in Browser .............................................................................................. 134

Figure 158: GXV3240 Web Browser-Bookmarks ..................................................................................... 134

Figure 159: GXV3240 RSS News ............................................................................................................. 135

Figure 160: GXV3240 RSS News Settings ............................................................................................... 136

Figure 161: GXV3240 Weather ................................................................................................................. 136

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Figure 162: GXV3240 Weather Settings ................................................................................................... 137

Figure 163: GXV3240 Weather Update Settings ...................................................................................... 137

Figure 164: GXV3240 PNP Settings ......................................................................................................... 141

Figure 165: GXV3240 Connect to Wi-Fi ................................................................................................... 143

Figure 166: GXV3240 Connect to Wi-Fi-Show Advanced Options ........................................................... 143

Figure 167: Wi-Fi Settings Shortcut .......................................................................................................... 144

Figure 168: GXV3240 Bluetooth - Paired Device ..................................................................................... 145

Figure 169: Bluetooth Settings Shortcut ................................................................................................... 146

Figure 170: USB Headset ......................................................................................................................... 147

Figure 171: USB Headset Used for Speaking .......................................................................................... 147

Figure 172: SettingsDisplayHDMI ...................................................................................................... 148

Figure 173: SettingsDisplayHDMI Control ......................................................................................... 149

Figure 174: SettingsDisplayHDMI Audio Channel Switch.................................................................. 149

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DOCUMENT PURPOSE

This document describes how to configure the GXV3240 via phone's LCD menu and web UI menu to fully

manipulate the phone's features. To learn the advanced functions of GXV3240, please visit

http://www.grandstream.com/support to download the latest “GXV3240 Administration Guide”.

This guide covers following topics:

 Product Overview

 Getting started

 Getting to know GXV3240

 Make phone calls

 Contacts

 Blacklist

 Call history

 SMS

 Calendar

 Email

 GS market

 Tools

 Recorder

 Camera

 Multimedia

 Browser

 RSS News

 BS IM&P

 Action URL

 PNP

 Connect to network and devices

 Experiencing the GXV3240 applications

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CHANGE LOG

This section documents significant changes from previous versions of user guide for GXV3240. Only major

new features or major document updates are listed here. Minor updates for corrections or editing are not

documented here.

Firmware Version 1.0.3.180

 Updated that attended transfer would put the account on hold in the transfer list.

 Updated DUT will prompt for adding new calls or new incoming calls during preview.

Firmware Version 1.0.3.177

 Added Support to set call forward when phone is on DND state [Call Forward - Busy/No Answer/DND]

 Supported that DUT would not show unregistered accounts on SMS app. [Create New SMS]

 Added Success notification for setting a recording as ring tone. [Set as ringtone]

 Removed the Setup Wizard which was introduced in 1.0.3.171 after upgrading or factory reset.

 Added timestamp in the exported call recording file name. [Export]

 Added account selection for LDAP calls instead of automatically selecting the first active account when

the option is “Default”. [LDAP PHONEBOOK]

Firmware Version 1.0.3.171

 Removed “Click to Return Call” animation on status bar. [Call Progress Status]

 Updated dialing interface button “End” to “Cancel”.

 Added sending SIP INFO message with “record” header when record key is pressed. [Call Recording]

 Added “Record Mode” to specify the location for saving call recording. [Call Recording]

Firmware Version 1.0.3.162

 Added “Disable RJ9 Headset Auto Detect”. [EHS Headset]

Firmware Version 1.0.3.158

 Updated phone to automatically answer paging call after a short reminding tone rather than a long

one.

 Added “Add to contacts” button in dial pad if input number does not match any in Contact. [Add to

contacts]

 Updated preview function before answering the call would keep playing ringback on caller side.

Firmware Version 1.0.3.144

 Changed FileManager  Internal storage icon. [File Manager]

 Supported new feature code "*2016" to start factory function apk. [Diagnosis]

 Optimized dialer UI response.

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GXV3240 User Guide

 Broadsoft contacts result can automatically match input letter when searching contact. [Broadworks

XSI Contacts]

Firmware Version 1.0.3.131

 Supported “Call Detail” for RTCP info report. [Call Details during Call]

 Added prefix MPK Support. [Multi-Purpose Keys]

 Added support headsets via USB port on GXV32xx. [USB Headset]

 Added ability to show the call-in-progress status on GXV32xx panel. [Call Progress Status]

 Added ability to access to the Bluetooth and Wi-Fi Settings menu through quick buttons on taskbar.

[Bluetooth Settings Shortcut ] / [Wi-Fi Settings Shortcut]

 Removed Lync Setup Application.

 Added ability to launch 3

 Added storage settings for phone recording. [Recorded Files Settings]

 Supported adding new participants via Audio/Video call in conference room. [Initiate Conference]

 Added ability to configure the screensaver network images path as a folder path. [Screensaver]

 Added support for Direct IP calls via IPv6. [Direct IP Call]

rd

party application upon handset off-hook and dialer app.

Firmware Version 1.0.3.92

 Update document layout.

Firmware Version 1.0.3.75

 Add video display mode explanations for video answer feature. [Make Phone Calls]

 Add phonebook key function explanations for Phonebook option. [Contacts]

Firmware Version 1.0.3.62

 Add disable video call feature option explanations and screenshots for making phone calls. [Make

Phone Calls]

Firmware Version 1.0.3.55

 Add authentication type for BroadSoft Directories. [Broadworks XSI Contacts]

Firmware Version 1.0.3.46

 Add “End” key to complete attended transfer during attended transferring. [Attended Transfer]

Firmware Version 1.0.3.37

 Add to consult the third party before attended transferring the call. [Attended Transfer]

Firmware Version 1.0.3.30

 Add call forward option on incoming call page. [Single Incoming Call]

GXV3240 User Guide

P a g e | 18

 Add option to dismiss the prompt missed call log on LCD. [Missed Call]

 Add option to hide IP address on Account Widget. [Account Status]

 Add event notify feature. [Action URL]

 Add mute key features While Idle. [Mute]

Firmware Version 1.0.3.22

 Add BS-IM&P. [BS-IM&P]

 Add PNP. [PNP]

 Update HDMI Device. [HDMI Device]

Firmware Version 1.0.3.6

 Add WiFi Static IP and PPPoE Setting. [Add Wi-Fi Networks]

 Add Set Programmable Keys on Unregistered Account. [Set Programmable Keys On Unregistered

Account]

Firmware Version 1.0.1.54

 Add BroadWorks Xsi Contacts. [Broadworks XSI Contacts]

 Add BroadWorks Xsi Call History. [Broadworks XSI Call History]

 Add Preview for video calls Contacts. [Single Incoming Call]

Firmware Version 1.0.1.39

 Update screenshots.

Firmware Version 1.0.1.29

 This is the initial version.

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GXV3240 User Guide

WELCOME

Thank you for purchasing Grandstream GXV3240 Enterprise Multimedia Phone for AndroidTM. The

GXV3240 combines a 6-line IP video phone with the power of a multi-platform video conferencing solution

and the convenience of an Android smartphone to offer an all-in-one voice, video, data, and mobility solution.

The GXV3240 is a 6-line IP multimedia phone with a 4.3" capacitive touch screen that runs the Android

Operating System and therefore offers full access to the hundreds of thousands of Android apps in the

Google Play Store - including business productivity apps such as Skype™, Microsoft Lync™, Salesforce1™,

and GoToMeeting™. The phone features Gigabit ports, HD audio and HD video, a built-in web browser,

integrated Wi-Fi for network flexibility, PoE, and a tiltable CMOS camera. The GXV3240 is compatible with

the GXP2200 Extension Module, allowing for quick and easy access to up to 160 contacts at the touch of

a finger. The GXV3240’s integrated Bluetooth allows users to sync the calendar and contact books on their

mobile phones with the GXV3240, to use Bluetooth headsets, and to transfer calls to and from the phone

to their mobile phones. By combining a state-of-the-art IP phone, an advanced video conferencing solution,

and the Android operating system, businesses throughout the world can now use one IP Phone for all

communication and productivity needs.

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GXV3240 User Guide

PRODUCT OVERVIEW

Feature Highlights

The following table contains the major features of the GXV3240:

Table 1: GXV3240 Features in a Glance

 6 lines with up to 6 SIP accounts including FREE IPVideoTalk

account with video mail, up to 6-way audio conference and 3-way

video conference, phonebook with up to 1000 contacts, call history

with up to 1000 records

 Dual switched auto-sensing 10/100/1000Mbps network ports, Wi-

Fi (802.11b/g/n20), PoE+, Bluetooth, USB, SD, HDMI, EHS with

Plantronics headsets support

 4.3" (1024x600) capacitive (5 points) touch screen TFT LCD, mega

pixel CMOS sensor camera with privacy shutter

 HD wideband audio, full-duplex hands-free speakerphone with

advanced acoustic echo cancellation

 Runs the Android™ Operating System 4.2 and offers full access to

GXV3240

the Google Play Store - which includes thousands of business

productivity apps such as Skype, Microsoft Lync, SalesForce1,

GoToMeeting

 Integrates with Grandstream's GXV series of IP video surveillance

cameras to view live camera feeds and to receive alerts/alarms

from IP cameras installed on the same network

 Offers a multi-platform video conferencing solution (Grandstream's

Free IPVideoTalk, Skype, Microsoft Lync, and more)

 Create Android applications for any business need to run on

GXV3240 using Google's API and Grandstream's SDK toolkit

GXV3240 Technical Specifications

The following table resumes all the technical specifications including the protocols / standards supported,

voice codecs, telephony features, languages and upgrade/provisioning settings for the GXV3240 phone.

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GXV3240 User Guide

Table 2: GXV3240 Technical Specifications

Protocols/Standards

Network Interfaces

Graphic Display

Camera

Bluetooth

Wi-Fi

Auxiliary Ports

Feature Keys

Voice Codec

Video Codec and

Capabilities

SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A

record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-

MED, LDAP, TR-069, 802.1x, TLS, SRTP, RFC3605

Dual switched 10/100/1000 Mbps ports with integrated PoE

4.3"(480*272) capacitive (5 points) touch screen TFT LCD

Tiltable mega pixel CMOS camera privacy shutter

Yes, integrated. Bluetooth 2.1 + EDR

Yes, integrated. 802.11b/g/n

20

RJ9 headset jack (allowing EHS with Plantronics headsets), 3.5mm stereo

headset with microphone, dual USB ports, SD, mini HDMI

11 function keys for PHONEBOOK, BACKSPACE, HEADSET, MUTE, HOLD,

MESSAGE, TRANSFER, CONFERENCE, SPEAKERPHONE, SEND/REDIAL,

VOLUME. 3 dedicated Android keys for HOME, MENU, and BACK

Support for G.711µ/a, G.722 (wide-band), G.726-32, G.729, iLBC, OPUS, in-

band and out-of-band DTMF (In audio, RFC2833, SIP INFO)

H.264 BP/MP/HP, H263, video resolution up to 720p HD, frame rate up to 30 fps,

bit rate up to 2Mbps, 3-way video conference, anti-flickering, auto focus and auto

exposure, PIP (Picture-in-Picture), on-screen-display, camera block, still picture

capture/store, video recording, visual voice message indicator

Telephony Features

Sample Applications

Applications

Deployment

HD Audio

Base Stand

QoS

Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 6-way

audio conference, shared-call-appearance (SCA) / bridged-line-appearance

(BLA), virtual MPK, downloadable phone book (XML, LDAP), call waiting, call

history, boss-secretary virtual button, flexible dial plan, hot desking, personalized

music ringtones, server redundancy & fail-over

Skype, Google Hangouts, Microsoft Lync, Web browser, GoToMeeting,

Facebook, Twitter, YouTube, news, weather, stock, Internet Radio, Pandora,

Last.fm, Yahoo Flickr, Photo bucket, alarm clock, Google calendar, mobile phone

data import/export via Bluetooth, etc. API/SDK available for advanced custom

application development

Allow various Android operating system 4.2 compliant applications to be

developed, downloaded and run in the embedded device with provisioning control

Yes, both handset and speakerphone support HD (wide-band) audio

Yes, integrated stand with multiple adjustable angles. Wall mountable

Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS

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GXV3240 User Guide

Security

Multi-language

Upgrade/ Provisioning

Power and Green

Energy Efficiency

Physical

Temperature and

Humidity

Package Content

Compliance

User and administrator level access control, MD5 and MD5-sess based

authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS,

802.1x media access control

English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,

Chinese, Korean, Japanese, and more

Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass

provisioning using TR-069 or AES encrypted XML configuration file

Universal power adapter included: Input: 100-240VAC 50-60Hz; Output: 12VDC,

1.5A (18W);

Integrated PoE+ (Power-over-Ethernet) 802.3at, Class 4

Dimension: 196.5mm (W) x 206.2mm (L) x 85.2mm (H)

Unit weight: 0.92kg

Package weight: 1.45kg

Operating: 0oC to 40oC

Storage: -10oC to 60oC

Humidity: 10% to 90% Non-condensing

GXV3240 phone, handset with cord, base stand, universal power supply, network

cable, lens cleaning cloth, quick installation guide, brochure, GPL license

FCC: Part 15 (CFR47) Class B, Part15C, MPE, UL 60950 (Power Adapter)
CE: EN55022 Class B, EN55024 Class B, EN61000-3-2, EN61000-3-3,
EN60950-1, EN300-328, EN301-489, EN62311, EN62479, RoHS

RCM: AS/ACIF S004, AS/NZS CISPR22/24 Class B, AS/NZS 60950, AS/NZS

4268, AS/NZS 4771

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GXV3240 User Guide

GETTING STARTED

This chapter provides basic installation instructions including the list of the packaging contents and also

information for obtaining the best performance with the GXV3240.

Equipment Packaging

Table 3: Equipment Packaging

 1 x GXV3240 Main Case.

 1 x Handset.

 1 x Phone Card.

 1 x Ethernet Cable.

 1 x 12V Power Adapter.

 1 x Wall Mount.

 1 x Phone Stand.

 1 x Screen Cleaning Cloth

 1 x Quick Installation Guide.

 1 x GPL License.

Note: Check the package before installation. If you find anything missing, contact your system administrator.

Figure 1: GXV3240 Package Content

GXV3240

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GXV3240 User Guide

GXV3240 Phone Setup

The GXV3240 can be installed on the desktop using the built-in stand or attached on the wall using the

slots for wall mounting.

Figure 2: Slots For The Wall Mount And Phone Stand On The GXV3240.

Using the Phone Stand

The GXV3240 has a built-in phone stand. To set up the GXV3240 as your desk phone, follow the steps

below:

1. Attach the phone stand to the back of the phone where there is a slot for the phone stand. Upper part

and bottom part are available for two angles;

2. Connect the handset and main phone case with the phone cord;

Using the Slots for Wall Mounting

1. Attach the wall mount to the slots on the back of the phone;

2. Attach the phone to the wall via the wall mount hole;

3. Pull out the tab from the handset cradle (see figure below);

4. Rotate the tab and plug it back into the slot with the extension up to hold the handset while the

phone is mounted on the wall.

Figure 3: Tab On The Handset Cradle.

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GXV3240 User Guide

Description of the GXV3240

Figure 4: GXV3240 Front View

Figure 5: GXV3240 Back View

Table 4: GXV3240 Connectors

USB Port

SD Card Slot

HDMI Port

Headset Port

Handset Port

PC Port

USB devices can be connected via the USB port. For example, connect a USB flash

drive to save captured pictures.

Connect SD storage device to the SD Card Slot.

Connect display device to the HDMI port via HDMI cable.

RJ9 headset connector port.

RJ9 handset connector port.

10/100/1000Mbps RJ-45 port connecting to PC.

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GXV3240 User Guide

LAN Port

Power Jack

EXT Port

10/100/1000Mbps RJ-45 port connecting to Ethernet.

12V DC Power connector port.

RJ11 connector port to connect the extension board GXP2200EXT.

Connecting the GXV3240

To setup your GXV3240, please follow the steps below:

1. Connect the handset and main phone case with the phone cord;

2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the

router) using the Ethernet cable;

3. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an

electrical outlet. If PoE switch is used in step 2, this step could be skipped;

4. The LCD will display booting up or firmware upgrading information. Before continuing, please wait

for the main screen display to show up;

5. Using the web configuration interface or from the menu of the touch screen, you can further

configure network connection using static IP, DHCP and etc.

GXV3240 Extension Module (GXP2200EXT)

The GXV3240 uses GXP2200EXT as the extension module. The extension module is an ideal solution for

the busy enterprise environment looking to add the ability to receive and dispatch calls efficiently. Each

GXP2200EXT extension module has 20 programmable buttons, LEFT and RIGHT buttons, supporting 40

Multiple Purpose Keys to be configured. GXV3240 supports up to 4 extension modules, adding 160 fully

programmable phone extensions to the phone.

Table 5: GXP2200EXT Packaging

GXP2200EXT Board

GXP2200EXT Stand

RJ11-RJ11 Cable

Connector Plate

Screws

Quick Installation Guide

Note:

1

1

1

1

4

1

The GXP2200EXT is an additional accessory for the GXV3240. Therefore, the GXP2200EXT (including

extension module accessories for installation) is not included in the GXV3240 box.

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GXV3240 User Guide

To set up the GXP2200EXT with the GXV3240, please follow the steps below:

1. On the back of the GXV3240 and the GXP2200EXT, there are slots for connector plate. Attach the

connector plate between the slots for GXV3240 and the GXP2200EXT;

2. Apply the screws provided and securely tighten them in (See Figure 6: GXV3240 Back View with

GXP2200EXT).

3. Connect the GXP2200EXT to the GXV3240 via the EXT port using the RJ11-RJ11 cable provided with

the GXP2200EXT;

4. Install the phone stand on the GXV3240 and the GXP2200EXT;

5. Power up the GXV3240. The GXP2200EXT will show the booting up screen with version information

and connecting status;

6. After successfully booting up, the GXP2200EXT will stay in idle. Press and hold the LEFT button for

about 3 seconds to check the version information and status.

Figure 6: GXV3240 Back View with GXP2200EXT

The GXP2200EXT can be configured via the web GUI of the GXV3240 connected. After successfully

configured, press LEFT or RIGHT button on the GXP2200EXT and users could browse all the MPK's status

in different pages.

For more information on installing, connecting and configuring the GXP2200EXT with GXV3240, please

refer to the GXP2200EXT user manual in http://www.grandstream.com/support.

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GXV3240 User Guide

GETTING TO KNOW GXV3240

Use the Touchscreen

When the phone boots up in HOME screen, the LCD will display as below. A registered account is shown

in the following figure and users might need register their own account to have the account status displayed.

The Status Bar shows time, network
connectivity, signal strength, notification
information and etc.

Account information displays in the
account widget. Up to 6 accounts can be
registered and displayed. If Bluetooth
hands-free profile is used or Microsoft
Lync account is logged in, the Bluetooth
account or Lync account information will
display here as well.

Shortcut: Contacts

Shortcut: Call History

Shortcut: Menu

Shortcut: Voicemail

Shortcut: Phone Dialer

Figure 7: GXV3240 Default Home Screen

Tap on the onscreen Menu icon , the settings and applications menu will be brought up as shown below.

Figure 8: GXV3240 Onscreen Menu

To fully manipulate the GXV3240 capacitive touch screen, use your fingers to operate the following on the

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GXV3240 User Guide

GXV3240 icons, buttons, menu items, onscreen keyboard and etc.

Figure 9: GXV3240 Finger Gestures on the Touch Screen

 Tap

Slightly touch the screen with fingertip to initiate menu, options or applications. For example, to select

items on the screen (e.g., setting options, apps and etc.); to press onscreen buttons (e.g., "End" or

"Options" softkey during the call); to type letters and symbols using the onscreen keyboard.

 Long Press

Touch the screen with fingertip and press for about 2 seconds without lifting your finger from the screen

till an action occurs. For example, long press on a picture to bring up selection option.

 Flick and Slide

Touch the screen with fingertip and slide over the screen. For example, user could slide up to scroll up

the page, slide down to open dropdown menu, slide left or slide right to delete an item from the list. If

your finger stays on the screen for too long, the item may be selected and sliding won't occur.

 Press and Drag

Touch and press the item, then move it by dragging it up, down, left or right, without lifting your finger

from the screen.

 Zoom in/Zoom Out

Place two fingers on the screen, then pinch them together (zoom out) or spread them apart (zoom in).

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GXV3240 User Guide

 Double Tap

Quickly touch the screen twice with fingertip to switch between default display and zoomed-in display.

This is usually used when viewing photos or web pages.

Use the Desktop

Desktop Menu

When the GXV3240 is on idle screen, press the MENU key to bring up phone's menu. Users can

access the following in the desktop menu:

Figure 10: GXV3240 Desktop Menu

 Wallpaper

Select wallpaper from Gallery, Wallpapers or Live Wallpapers.

 Preview

Add, delete or edit desktop.

 Edit Widget

Add widgets to the desktop by dragging the widget from the bottom menu to the desktop.

 Folder

Add folder on the desktop and users can place desktop shortcuts into the folder.

 Thread Manager

Manage running applications on the GXV3240. For more details, please refer to section [Manage

Running Applications].

 System settings

Access phone's settings such as "Personalized Account", "Wireless & Network", "Sound", "Display",

"Storage", "Application" and etc.

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GXV3240 User Guide

Add Application Shortcut to Desktop

The shortcut of the applications installed on the GXV3240 can be added to the desktop for users' easy

access. To add shortcut:

1. Tap the on-screen Menu icon to access the applications first.

2. Select and press the application icon for about 2 seconds. The screen will show "Move to Desktop" on

the bottom.

3. Drag the icon to the bottom of the screen. Phone's idle screen will immediately show up for you to place

the shortcut.

Figure 11: Add Application Shortcut to the Desktop

Add Widget to Desktop

The GXV3240 provides widgets like account bar (with different number of accounts supported), clock,

calendar, contacts, Email, MPK, system setting shortcut, weather and etc. Users could conveniently add

those widgets to the desktop as preferred. To add a widget:

1. Press the Menu key and select "Edit Widgets".

2. Different widgets will be displayed on the bottom of the screen.

3. Select and drag the widget to the desired spot to be placed on the desktop. Please make sure there is

enough space on the desktop. Otherwise, the widget won't be added.

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GXV3240 User Guide

Figure 12: Add Widget to the Desktop

Manage Desktop Items

On the GXV3240 desktop, users could tap on the desktop items to manage shortcuts and widgets. The

following operations can be done:

 Tap on the shortcut icon to open the application.

For example, tap on "FileManager" icon to access file manager application.

 Tap on the widget to open and edit it.

For example, tap on the digital clock on the desktop. The clock settings will be brought up for users to

set up timer, stop watch or alarm.

Figure 13: Open Clock Widget

 Certain widgets such as Calendar, Clock and Bookmark can be resized on the desktop.

To resize a widget, touch and press the widget for about 2 seconds. Then lift your finger from the screen.

This will bring up the blue frame as shown in [Figure 14: Resize Digital Clock Widget]. Touch and drag

the border of the frame to adjust the size.

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GXV3240 User Guide

Figure 14: Resize Digital Clock Widget

 Move the shortcut/widget

To move a shortcut/widget to a different spot on the desktop or to a different idle screen, touch and

press the item for about 2 seconds until a recycle bin icon shows up on the bottom of the screen. Drag

the item up/down/left/right to the destination spot on the screen. Lift your finger once done.

Figure 15: Move Clock Widget

 Remove the shortcut/widget

To remove an item from the desktop, touch and press the item for about 2 seconds. A recycle bin icon

will show up on the bottom of the screen. Drag the item to the recycle bin to remove it.

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GXV3240 User Guide

Figure 16: Remove Clock Widget

Note:

Removing operation only removes the shortcut of the application on the screen. The application itself will

not be uninstalled.

Set Wallpapers

On the GXV3240 desktop, touch and press on an empty spot for about 3 seconds to bring up wallpaper

settings. Or users could press menu key and select "Wallpaper" to set up the wallpaper for the

desktop. Users could select wallpaper from different categories:

 Gallery

Open Gallery application and tap on the picture to preview. Touch and drag the blue frame border to

select the area of the picture. Then tap on "OK" to set the selected area of the picture as wallpaper.

 Live Wallpapers

Open a list of sample animated wallpapers built-in with the GXV3240. Select the live wallpaper to

preview and then tap on "Set wallpaper".

 Wallpapers

Open a list of sample wallpapers built-in with the GXV3240. Select the picture to preview and then tap

on "Set wallpaper".

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GXV3240 User Guide

Figure 17: GXV3240 Choose Wallpaper

Manage Running Applications

On the GXV3240 desktop, press the Home button for about 2 seconds or select "Thread Manager"

after pressing Menu button .

Figure 18: GXV3240 Recent Applications

Users could use the thread manager to do the following:

 Slide the running thread to the left or right to stop the application.

 Tap on icon to delete all running threads.

 Tap on "Application" softkey to access application menu for advanced management options.

GXV3240 User Guide

P a g e | 36

Idle Screen

Switch Idle Screens

The GXV3240 supports multiple idle screens by sliding the screen horizontally. On the GXV3240 screen,

slightly touch an empty area and slide to the left or right using your finger to switch between different idle

screens.

Set Up Idle Screen

 Set home screen

Follow the steps below to set up the HOME screen.

1. GXV3240 is up and running on idle screen.

2. Press the MENU button and tap on "Preview" option. This will zoom out all the screens as

shown in [Figure 19: Set up Home Idle Screen].

3. The screen with displayed is the HOME screen. Others are shown with icon . Tap on the

icon to select the corresponding screen as the new HOME screen.

Figure 19: Set up Home Idle Screen

 Add/Delete idle screen

As shown in [Figure 19: Set up Home Idle Screen], the screen with the blue frame highlighted is the

current idle screen on the LCD. Users could add or delete idle screen.

 Add idle screen.

Tap on to add a new idle screen. Users could add up to 9 idle screens.

 Delete idle screen.

Tap on on the top right of the idle screen to delete the idle screen.

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GXV3240 User Guide

Please make sure the apps, shortcuts or widgets on the idle screen are removed first. Otherwise,

the icon won't show for the idle screen.

Figure 20: Delete Idle Screen

Use the Status Bar

The status bar on the top of the GXV3240 screen provides visual notifications for the system settings and

status, as well as quick access for important system settings. To access it, on the GXV3240 idle screen,

slowly slide down from the top to the bottom of the screen as the following figure shows.

Figure 21: GXV3240 Top Status Bar

The running process will show up in the list. For example, the following figures indicate the Google Play

app is being downloaded at the moment.

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GXV3240 User Guide

Figure 22: GXV3240 Top Status Bar – Notification

 Tap on the notification message to view the details.

 Slide the notification message to left side to remove it.

Notifications in Status Bar

The following table describes the icons used on the status bar for notification purpose.

Table 6: GXV3240 Status Bar Notification Icons

Network connected via Ethernet cable.

Trying to connect to the network via Ethernet cable.

Network disconnected via Ethernet cable.

Handset is off-hook.

Missed call.

One line is active.

Speaker is being used.

RJ9 headset is being used.

RJ9 headset mode is on. All the calls will be using RJ9 headset by

default.

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GXV3240 User Guide

3.5mm earphone is connected.

3.5mm earphone is being used for calls.

The system has detected the 3.5mm earphone line order.

Wi-Fi is enabled and connected. Signal level: 1.

Wi-Fi is enabled and connected. Signal level: 2.

Wi-Fi is enabled and connected. Signal level: 3.

Wi-Fi is enabled and connected. Signal level: 4.

Onscreen keyboard is activated.

Bluetooth is enabled and connected.

Bluetooth is enabled but not connected.

Bluetooth headset is connected.

Bluetooth headset is being used for calls.

Downloading files via Bluetooth.

Alarm is set up and enabled.

DND is enabled.

Mute is enabled.

Silent mode is enabled. When it's on, the incoming call/message

won't produce ring tone/notification tone from phone's speaker.

SD Card is inserted.

SD Card space full.

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GXV3240 User Guide

USB flash drive is inserted.

Downloading files via Internet connection.

Updating applications.

Calendar has event scheduled.

Unread voicemail to be retrieved.

Unread Email to be retrieved.

FTP server is running.

Incoming call from blacklist contact.

Camera is disabled.

Contact storage is full.

HDMI cable is connected to display device.

New SMS message to be retrieved.

SMS Message sent failure.

The phone is powered up using PoE.

Call forward is set up for SIP account 1.

Call forward is set up for SIP account 2.

Call forward is set up for SIP account 3.

Call forward is set up for SIP account 4.

Call forward is set up for SIP account 5.

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GXV3240 User Guide

Call forward is set up for SIP account 6.

More notifications on the status bar.

USB mouse is connected.

Music is playing using music app.

PPPoE is connected.

PPPoE is not connected.

Warning message.

System Settings in Status Bar

Slide down the top status bar and select System Settings. Users will see the following settings.

Turn on/off
Bluetooth.

Turn on/off DND. When DND is on, all the calls
to the registered accounts will be blocked.

Tone on/off on incoming
call/message.

Turn on/off
Wi-Fi.

Scroll left/right to
adjust LCD
brightness.

Select Media
Channel when
playing audio or
video.

Handset mode. When
set to disabled, handset
offhook in 3rd party app
will not activate dial tone
and phone dialer.

Turn on/off LCD display.

Figure 23: System Settings in Status Bar

Note:

Handset Mode is for audio path and GXV3240 dialer control when running 3rd party app that uses media path.

Currently there are three options supported:

 Enabled: Default mode. When handset is lifted, audio will come through handset and the GXV3240 default

dial screen will show.

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GXV3240 User Guide

 Disabled: In this mode, when running the 3rd party app, if handset is lifted, the audio path will switch to

handset but GXV3240 default dial screen won't show (users won't hear dial tone either). Onhook the handset,

the audio path will be switched to speaker. Under this mode, even the GXV3240 is not using the 3rd party

application, picking up the handset will not activate the GXV3240 dialer. (Users can still use Speaker button

to activate GXV3240 dialer under this mode.)

 Auto: In this mode, the GXV3240 will automatically detect if the audio path is used by 3rd party app first. If

so, it will use the handset mode "Disabled". Otherwise, keep it in "Enabled" mode. Please note that running

the 3rd party app doesn't necessarily mean the audio path is used by the 3rd party app. If the audio path is

not occupied by the 3rd party app, the GXV3240 will still use the handset mode "Enabled".

Use the GXV3240 Keypad

Figure 24: GXV3240 Keyboard

Table 7: GXV3240 Keys

Contacts. Press to view and edit contact information.

Backspace. Press for backspace when entering characters and numbers.

Home. Press to go back to Home screen; or press and hold it for about 2 seconds,

the current running applications and Manage Applications button will show.

Menu. Press to view options for different screen or applications.

Back. Press to go back.

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GXV3240 User Guide

Headset. Press to switch to headset mode.

Mute. Press to mute or unmute the call.

Hold. Press to put call on hold or resume the call.

Message. Press to view voicemail messages.

Transfer. Press to transfer call.

Conference. Press to conference call.

Speaker.

Send/Redial.

Volume.

Keypad Shortcut Functions

The GXV3240 supports keys shortcuts for certain special system functions.

 Screenshot

Press and hold the Menu button for about 3 seconds to capture screenshot. The screenshot can

be accessed via FileManagerInternal StoragePicturesScreenshots. The screenshot picture

size is 480x272 pixels.

 Firmware upgrade via SD card

Insert the SD card to the GXV3240. The SD card should have the valid firmware bin file in it. Power

cycle the phone and the MWI LED will light up. Wait until the MWI LED lights off. Then immediately

press both “*” and “3” keys at the same time for about 8 seconds. Release the keys once the MWI LED

lights up again. The phone will start the upgrading process.

Use the Onscreen Keyboard

The GXV3240 onscreen keyboard can be activated by tapping on an input field.

 English Keyboard

This is the default keyboard on GXV3240. Touch and press the key on the keyboard for about 2

seconds and it will switch to , which can be used to access input options to switch input methods.

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GXV3240 User Guide

Figure 25: GXV3240 Onscreen Keyboard - English Keyboard

To switch input between lowercase and uppercase, tap on (lowercase) or (uppercase).

Figure 26: GXV3240 Onscreen Keyboard - Lowercase and Uppercase

 Number and symbols

To input number and symbols, tap on the default keyboard to switch to number/symbols. Tap on

to switch back. Tap on to access more symbols.

Figure 27: English Keyboard - Number and Symbols

Tap on to access more symbols.

Note:

 To configure keyboard and input options, users could go to SettingsLanguage & Keyboard

Keyboard & Input Methods.

 Users could touch and press the key on the keyboard for about 2 seconds to input the alternative

character. For example, touch and press the "+" key for about 2 seconds can get the selection "±".

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GXV3240 User Guide

Use the Message Waiting Indicator

The GXV3240 message waiting indicator LED is on the upper right corner of the device. It could notify the

users with different messages and status of the phone. Please refer to the status description below. The

priority for the LED indicator is from high to low in the following table.

Table 8: GXV3240 MWI LED Status

Color LED Status Description

Fast Flashing Incoming call

Solid

Calling, Talking, Conferencing, Screensaver on when the

LCD is off

Slow Flashing A call is on hold

Flashing Missed call (s), New voicemail (s), New SIP Message (s)

Solid High memory usage, Maximum contact storage

Fast Flashing Upgrading

OFF OFF Normal

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GXV3240 User Guide

MAKE PHONE CALLS

Register SIP Accounts

The GXV3240 supports up to 6 independent SIP accounts, including a pre-configured IPVideoTalk account

registered on account 6. Users can make video calls and send messages to other IPVideoTalk accounts

registered on another GXV32xx/GXV31xx. Each account can have separate SIP servers, usernames and

NAT configurations.

Account Status

On the idle screen, the account widget shows account name, number and registration status.

 The following figure shows the accounts are successfully registered (account icon is green).

 If the account icon is grey, it's still trying to register or unable to register.

 If the users have enabled Shared Call Appearance on the registered account, the account icon will be

blue .

 Microsoft Lync account and Bluetooth handsfree profile account will be displayed here too (if any).

Figure 28: GXV3240 Account Widget

Note: Users may go to web UIMaintenanceNetwork Settings, uncheck “Show IP Address On

Account Widget” to hide the IP address of the phone.

Configure SIP Account

To register SIP account, users could directly configure from phone's LCD menuSettingsAdvanced

SettingsAccount. Or users could log in the GXV3240 web GUIAccount page to fill in the necessary

registration information, i.e., Account active, Account name, SIP Server, SIP User ID, SIP Authentication

ID, SIP Authentication Password, etc.

Once the correct information is entered and saved, the account registration status will show on the main

screen.

Note:

For web GUI login and configuration information, please refer to GXV3240 Administration Guide.

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GXV3240 User Guide

Once the account is successfully registered, users could use one of the following ways to bring up dial

screen to start making calls.

 Take the handset off hook.

 Select an account from the account widget in the idle screen.

 On the bottom of the idle screen, tap on icon to open dial screen.

 Tap on to open "Phone" application which will bring up dial screen.

 Press the Speaker button to bring up dial screen and the audio channel will be speaker.

Figure 29: GXV3240 Dial Screen

If Disable Video Call Feature option is enabled, the Video Call option on GXV3240 dial screen will be

hidden.

Figure 30: Disable Video Call Feature on Dial Screen

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GXV3240 User Guide

Set Programmable Keys on Unregistered Account

GXV3240 allows end users to setup shortcut keys on the phone app. The shortcut keys only allow to take

place the unregistered accounts. From example, if the phone enables the Account 1 and registers it with a

SIP server, end users have to place the shortcut keys on Account 2 to 6.

From Web UI, users can set the shortcut keys under the setting of Account XCall

SettingsProgrammable keys. After setting, the programmable keys can be showed on the account bar in

the phone app. The following screenshot is a speed dial key which takes place the Account 2 position. End

user can tap the key to user Account 1 to dial the number 1001.

Figure 31: GXV3240 Programmable Keys

Dial a Number Directly

1. Use the methods mentioned above to open dial screen [Figure 29: GXV3240 Dial Screen].

2. Select the account to dial out on the left panel of the dial screen. The selected account will be

highlighted in grey background.

3. Enter the digits to be dialed out using the keypad. If the digit matches call history, a dropdown list of

numbers will be displayed for users to select.

4. Tap on (audio call only) or (video call), or (audio call only) to send the

number. If no key is pressed, the call will be automatically dialed out after 4 seconds timeout.

Note:

 By default, the "No Key Entry Timeout" is 4 seconds, meaning if no key is pressed after starting entering

number, the call will be automatically sent out after the timeout. The timeout interval can be configured

under web GUIAccountCall Settings.

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GXV3240 User Guide

 GXV3240 allows users to press # key as SEND key. This behavior can be disabled via option "Use #

as Dial Key" under web GUIAccountCall Settings, when this option is disabled, the pound “#” key

can be included as part of the dialed number or it will be used as redial key when the input area has no

number (please make sure the dial plan is properly configured to allow dialing # out).

 When the user enters the digit on the dial screen, if there is digit matching call history, or contacts

name/number, the drop-down list will show the numbers. For example, if "John" is saved in the contacts,

entering 5 (JKL) 6 (MNO) 4 (GHI) 6 (MNO) will show call log with 5646 as the first four digits, as well

as John's number. Users could then directly select one of them from the list, instead of entering all the

digits.

Redial

Users can dial out the last dialed number if there is dialed call log, using the same SIP account making the

call last time. There are two ways to redial the last dialed number.

 When the phone is idle or off hook, press SEND button to redial.

 When the phone is on hook, press SEND button or # button (# key is used as dial key).

Dial a Number via Contacts

Follow the steps below to dial a number via Contacts.

1. Access Contacts by tapping on icon on the bottom of the idle screen, or selecting from

phone's menu.

2. Navigate in the contacts entries by sliding up/down on the screen.

3. Tap on the dial icon for the contact .

Figure 32: GXV3240 View Contacts

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GXV3240 User Guide

Dial a Number via Call History

1. Access Call History by tapping on icon on the bottom of the idle screen, or selecting from

the phone Menu.

2. The LCD will display all call history types: "All", "Missed", "Outgoing" and "Incoming" calls.

3. Navigate in the call history list by selecting the call history category and sliding up/down on the screen.

4. Tap on the entry to dial out.

Figure 33: GXV3240 Call History

Direct IP Call

Direct IP Call allows two phones to talk to each other in an ad-hoc fashion without a SIP proxy. VoIP calls

can be made between phones if:

 Both phones have public IP addresses, Or

 Both phones are on the same LAN/VPN using private or public IP addresses, Or

 Both phones can be connected through a router using public or private IP addresses (with necessary

port forwarding or DMZ).

The GXV3240 support both IPv4 and IPv6, below description on how to make IP calls via both IPv4 and

IPv6.

IP call via IPv4:

To make a direct IP call, please follow the steps below:

1. Off hook the phone or select account in the idle screen to bring up dial screen on GXV3240.

2. Under "Mode" button in the call screen, tap on it and select the mode as "IP Call".

GXV3240 User Guide

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3. Input the target IP address. For example, if the target IP address is 192.168.0.116 and the port is 5062

(i.e., 192.168.0.116:5062), input the following:

192*168*0*116#5062. The * key represents the dot (.) and the # key represents the colon (:).

4. Press "SEND" key or tap on (audio call only) / (video call) button to dial

out.

Figure 34: Direct IP Call

IP call via IPv6:

To make a direct IP call via IPv6, please follow the steps below:

1. On the phone web GUI under “Advanced Settings > Call Features” set Display Soft Keyboard to Yes.

Once activated, users could click on the dialing box the soft keyboard will appear to enter the IPv6.

2. Off hook the phone or select account in the idle screen to bring up dial screen on GXV3240.

3. Tap on “Mode” in the call screen, and set it to “IP Call”.

4. Input the target IPv6 address. For example, if the target IPv6 address is fd2f:2f94:8a::1 and the port is

5062, input the following: [fd2f:2f94:8a::1]:5062

5. Press "SEND" key or tap on (audio call only) / (video call) button to dial

out.

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GXV3240 User Guide

Figure 35: Direct IP Call via IPv6

Note:

 The # will represent colon ":" in direct IPv4 call rather than SEND key as in normal phone call.

 Port number is not mandatory when making direct IP call.

 Users need to activate the first account on the GXV3240 to complete direct IP call.

 If you have a SIP server configured, direct IP call still works. If the devices are behind NAT, users might

need configure NAT Traversal before using direct IP call. If you are using STUN, direct IP call will also

use STUN.

 The phone needs to configure option "Use Random Ports" to "No" to accept direct IP calls.

 In GXV3240 Contacts or MPK, if the phone number or MPK is an IP (both IPv4 and IPv6) address,

direct IP call can be made by dialing this contact or pressing the MPK button.

Answer a Call

Single Incoming Call

 When the phone is in idle and there is an incoming audio call, the phone will show the call screen as

below. Tap on "Answer" softkey to answer the call via speaker, or pick up the handset to answer the

call.

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GXV3240 User Guide

Figure 36: Single Incoming Call - Audio

 When the phone is in idle and there is an incoming video call, the phone will show the call screen as

below. To answer the call with audio only, tap on "Audio Answer" to answer the call via speaker, or pick

up the handset. To answer the call with both audio and video, tap on "Video Answer". During video call,

the audio will switch to handset if picking up the handset.

Note: Users could select the Video Display Mode on phone’s Web UIAdvanced SettingsVideo

Settings. Set the video display mode to "Original proportion", "Equal proportional cutting" or

"Proportional add black edge". If set to "Original proportion", the phone displays video in its original

proportion. If the video display proportion is different from the one of the phone, the phone will stretch

or compress video to display it. If set to "Equal proportional cutting", the phone will cut video to meet

its own display proportion. If set to "Proportional add black edge", the phone will display video in its

original proportion, if still exists spare space, the phone will add black edge on it.

Figure 37: Single Incoming Call - Video

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GXV3240 User Guide

 If the phone set the “Preview” feature for the incoming call from Web UI, the phone will display one

more key “Preview” when there is an incoming video call. End users will preview the remote end without

answering the video call. After previewing, end user can tap “Audio Answer” key to answer the audio

call, “Video Answer” key to answer the video call, or “Reject” key to reject it. This feature should be

supported by the SIP server. Please contact service provider for more information.

Figure 38: Single Incoming Call – Preview-1

Figure 39: Single Incoming Call – Preview-2

Note:

Adding new calls during the preview of incoming Video call is not possible. When pressing the “new call”

button, a message will be prompted telling the user that it is inaccessible. See the following screenshot:

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GXV3240 User Guide

Figure 40: Prompt displayed when pressing new call during preview

 If the phone set to “Call Forward”, the phone system will pop up the “Transfer” key on the LCD screen

when there is an incoming call, and users could tap on it to show up the transferring page without

answering the incoming call, then, users could transfer this incoming call to others.

Figure 41: Single Incoming Call - Call Forward-1

Figure 42: Single Incoming Call - Call Forward-2

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GXV3240 User Guide

Multiple Calls/Call Waiting

1. When there is another incoming call during active call, users will hear a call waiting tone, with the LCD

displaying the caller name and ID for the incoming call in the right panel, the account bar in green is

the ringing line from "Ben"; the account bar in black is the current active call with "John". "3165" is the

callee account name.

Figure 43: Call Waiting

2. Similar to single incoming call, if the incoming call is video call, users can choose "Audio Answer" or

"Video Answer" to answer the call.

3. Once the new call is answered, the current active call will be placed on hold. If the new call is rejected

by tapping on "Reject" softkey, the current active call will not be interrupted.

Call Progress Status

During an active call, if Home Button is pressed, the phone will go back to the home screen and the call-in-

progress status will be shown in the GXV3240 status bar, once clicking the bar it will go back to call screen.

Figure 44: Call Progress Status Bar

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GXV3240 User Guide

Call Hold

During the active call, press HOLD button to put the call on hold. The LCD screen will show as below.

To resume the call, press HOLD button again.

Figure 45: Call On Hold

Call Recording

1. During the call, users could record the conversation to the phone by tapping on "Options""Start

Recording" on the call screen.

2. Once done, tap on "Options""Stop Recording" or hang up the call.

3. The recording files can be retrieved from the GXV3240 application "Recorder"Call" category.

Figure 46: GXV3240 Call Recording

Note: Users can configure the recording mode via the Web GUIAdvanced SettingsCall

featuresRecord Mode. Three modes are available:

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GXV3240 User Guide

 Record Locally: The phone will use the local tape recorder for call recording, and the audio file will

be saved in accordance with the tape recorder setup.

 Record on PortaOne: The phone will send SIP INFO message with “record” header to the server.

 Record on UCM: The phone will send the recording feature code to the UCM server to request for

recording and the recording function will be executed by the UCM.

Mute

During an active call, press the Mute button to mute the call. The mute icon will be displayed

in the status bar on the top of the screen. Press the Mute button again to unmute the call.

Figure 47: GXV3240 Call Mute

Note: Mute key could be set to “DND”, “Idle Mute”, and “Permanent Mute” mode while the phone is at idle

state.

Turn on Video during Audio Call

Users could establish audio call first and then turn on video or accept video request during the call if the

other party supports video call as well.

 Turn on video during audio call

During an active audio call, on the call screen, tap on "Options" and select "Video On", a video request

will be sent to the other party.

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GXV3240 User Guide

 Accept video request

Figure 48: Turn on Video during Audio Call

Figure 49: Accept Video during Audio Call

If the GXV3240 receives video request during the audio call, a message "Do you want to accept video?"

will be prompted. Select "Yes" to establish video during the call. If the Disable Video Call Feature is

enabled on GXV3240, the “Video On” option on GXV3240 will be hidden during the audio call. However,

if the GXV3240 receives video request during the audio call, users could tap to accept the video request.

Call Details during Call

During an active audio/video call, on the call screen, tap on "Options" and select "Call Details".

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GXV3240 User Guide

Figure 50: Select Call Details During Video Call

The call details for RTCP info report will be displayed as shown below.

Figure 51: Call Details

Switch Audio Channel during Call

 The GXV3240 allows users to switch among handset, speaker or headset (RJ9 headset, Plantronics

EHS headset and Bluetooth headset) when making calls. Press the Hook Switch to switch to handset;

press the Headset button to switch to headset; press the Speaker button to switch to

speaker; or slide down the “System Settings” menu on talk screen, and press icon to switch to

Bluetooth headset.

 If Bluetooth headset is connected, the audio will be automatically switched to Bluetooth headset once

the call is established.

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GXV3240 User Guide

 The status bar on the top or the screen shows the current audio channel being used during the call. If

pressing the corresponding key for the currently used audio channel, the call will be hang up.

Figure 52: Switch Audio Channel during Call 1

Figure 53: Switch Audio Channel during Call 2

Call Transfer

A call can be transferred to another party during the call. The GXV3240 supports blind transfer and attended

transfer.

Blind Transfer

1. During the active call, press TRANSFER button to bring up the transfer screen;

2. Select transfer mode as "Blind" by tapping on the highlight button in the figure below. The default

transfer mode is "Blind";

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GXV3240 User Guide

3. Enter the transfer target number and then press the "Send" soft key on the right;

4. The call will be transferred and GXV3240 will hang up the call.

Figure 54: Blind Transfer

Note:

 If wrong digits are entered, tap on to delete the digit one by one;

 If users would like to cancel the transfer, press button to go back to the previous talking

screen.

Attended Transfer

GXV3240 supports attended transfer:

1. During the active call, press TRANSFER button to bring up the transfer screen;

2. Select transfer mode as "Attended" by tapping on the mode selection bar (see figure below);

Figure 55: Attended Transfer

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GXV3240 User Guide

3. Enter the transfer target number, and then press the "Send" soft key on the right.

4. Before transfer target answers the call, GXV3240 hears the ringback tone, and the touch screen

prompts shown as below. Users could tap on "Cancel" to cancel the transfer, tap on “End” or simply

hang up the call to complete call transfer.

Figure 56: Attended Transfer - Transferring

5. After transfer target answers the call, the following screen will be shown up. If the user simply hangs

up, taps on “End” or taps on the "Transfer" soft key, the call wil be transferred, and GXV3240 will hang

up the call. If the user taps on "Split" soft key to separate the calls, the user will talk to the second

established call while the first call is on hold.

Figure 57: Attended Transfer - Split

6. Besides attended transfers above, users could also consult the third party first before transferring the

call.

7. During the active call, tap on the right panel to make the second call. This will place the

current call on hold;

8. The second call establishes after the call is answered;

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GXV3240 User Guide

9. Press TRANSFER button to bring up transfer screen. The other call on hold will be displayed

such as ;

10. Select transfer mode as "Attended" in the transfer screen and tap on button such as to

transfer the call;

11. The call will be transferred, and GXV3240 will hang up the call.

Figure 58: Transfer list screen

Note:

 To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains;

 If users would like to cancel the transfer, press button to go back to the previous talking screen.

6-Way Conference

The GXV3240 supports up to 6-way audio conferencing.

Initiate Conference

1. When the phone is in idle, call screen, or during an active call, press CONFERENCE button to

bring up conference screen; users could also press CONF button in call screen right after off hook the

phone;

2. Tap on to start adding party in conference;

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GXV3240 User Guide

Figure 59: GXV3240 Conference Screen

3. Enter the number of the party and tap on "Audio Call" / “Video Call” to add it to the conference, or click

on “Contacts” to select a number from the local phonebook contacts.

Figure 60: GXV3240 Conference - Add New Call to the Conference

If there are calls on hold, they will show up when adding member to the conference. Users could then

tap on the call to add it to the conference directly.

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GXV3240 User Guide

Figure 61: GXV3240 Conference - Add Existing Call to Conference

4. Repeat the above steps to add more parties into the conference. The following figure shows a 4-way

conference established.

Figure 62: 4-way Conference Call Established

Remove Party from Conference

To remove a party from the conference, tap on the right top corner for the corresponding party. This

party will be disconnected from the conference.

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GXV3240 User Guide

End Conference

To end the conference, tap on to disconnect all the parties from the conference. GXV3240 will hang

up the call. If the remote party hangs up the call itself, it will be disconnected from the conference but other

parties on GXV3240 will stay in the existed conference.

Hold and Resume Conference

During the conference, users could press the HOLD button to hold or resume the conference at any

time.

Auto Conference Mode

The GXV3240 also supports "Auto Conference" which allows users to establish conference call in a quick

and easy way, instead of adding the other parties one by one. To enable Auto Conference feature, go to

web GUIAdvanced SettingsCall Features and set "Auto Conference" to "Yes". To esablish call with

auto conference when there are 1 or more calls on the GXV3240, simply press the conference button

and all the calls on GXV3240 will be brought into the conference.

Note:

 During the conference, if the initiator of the conference hangs up, the conference will end. If users wish

to allow the remaining parties to stay in conversation after the initiator hangs up, the conference initiator

should set "Transfer on 3-way Conference Hang up" to "Yes" in web GUIAccount pageCall

Settings. This would allow the remaining parties to stay in the conference after the initiator exists the

conference.

Missed Call

When there is a missed call, the LCD will show missed call dialog on the idle screen.

Figure 63: Missed Call Screen

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GXV3240 User Guide

Users can tap on the one of missed call entry to access the missed call log. To close the missed call screen

and return to the idle screen, tap on the upper right.

Note: Users may also disable the prompt for missed calls on web UI. Users may go to web UI

AccountCall SettingsCall Log, users need to choose “Don’t Prompt Missed Call” to disable the

prompt for missed call logs.

DND (Do Not Disturb)

When DND is on, the incoming calls to the GXV3240 will be blocked for all registered accounts with a

reminder ring produced.

To turn on/off DND:

1. Touch and drag the status bar down on the GXV3240 idle screen. Then tap on "System Settings".

2. Tap on the DND icon to turn it on. The status bar shows icon indicating DND is on.

3. Tap on the DND icon to turn if off.

Figure 64: Enable/Disable DND

Note:

 When the phone is in an active call, turning on/off DND won't affect the current active call. It will take

effect starting from the next incoming call.

 When the DND is on, all the incoming call logs will be saved in Blacklist. They won't be saved in Call

History.

Voicemail/Message Waiting Indication

When there is a new voicemail, the Message Waiting Indication (MWI) LED icon will blink in red on the

upper right corner of the GXV3240 and will show up in the status bar.

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GXV3240 User Guide

To retrieve the voicemail:

1. Press the Message button and voicemail screen will show up, with all the registered accounts

and the number of voicemails displayed.

2. Tap on the account to dial into the voicemail box. Then follow the Interactive Voice Response (IVR) for

the message retrieval process.

Figure 65: Retrieve Voicemail

For each account, the Voicemail User ID can be set up under web GUIAccount XGeneral Settings:

"Voice Mail UserID". This is the number that will be dialed out to access voicemail message when tapping

on the account in Voice Mail screen.

Call Forward

Call forward feature can be set up from GXV3240 LCD or web GUI.

 From LCD

Go to onscreen MenuSettingsPersonalized AccountSelect account name and tap on Call

Forwarding to activate the feature. Then a list of options will show. Select the option to configure the

call forward type (None, Unconditional, Time Based, Others) and then enter necessary number in the

fields.

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GXV3240 User Guide

Figure 66: Call Forward when DND

 From Web GUI

Log in GXV3240 web GUI and go to Account pageCall Settings. By default, Call Forward feature

is set to "None". The Call Forward feature options are:

 Unconditional Forward: All the incoming calls will be forwarded to the number set up in "All To"

field.

Figure 67: Call Forward - Unconditional

 Time Based Forward: All the incoming calls will be forwarded to the number as schedule in the

time period. During the setup time, the call will be forwarded to the number in "In Time Forward To:"

field. Other period the call will be forwarded to the number in "Out Time Forward To:" field.

Figure 68: Call Forward - Time Based

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GXV3240 User Guide

 Call Forward on Busy / Call Forward No Answer /Call forward when DND: The incoming call

will be forwarded when the GXV3240 is busy or no answer after certain interval "Delayed Call

Forward Wait Time (s)" or if the phone is set to DND mode.

Figure 69: Call Forward - Busy/No Answer/DND

Multi-Purpose Keys

The GXV3240 supports multi-purpose keys (MPK) without extension board (GXP2200EXT) by downloading

MPK app from GS Market. After downloading the MPK app, users could configure the MPK from MPK

settings via LCD MenuMPK app , or via web GUIAdvanced SettingsMPK LCD Settings.

To configure MPK via MPK app on the GXV3240:

1. Download MPK app from GS Market and install it to the GXV3240.

2. Open the MPK app. Tap on the upper right of the app and then tap on to start adding MPK

numbers.

3. Select desired mode from Key mode dropdown list (Speed dial, Call transfer, Intercom, Dial prefix,

etc …)

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Figure 70: GXV3240 MPK APP - Add Number

4. For the number list, users could manually enter it or select number from Contacts to add it.

Figure 71: GXV3240 MPK APP - Add Number from Contacts

5. The added number will show in the list as the figure shows below.

Figure 72: GXV3240 MPK APP - Number List

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Shared Call Appearance (SCA)

The GXV3240 supports shared call appearance by Broadsoft standard. This feature allows members of the

SCA group to share SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared

lines. When there is an incoming call designated for the SCA group, all of the members of the group will be

notified of an incoming call and will be able to answer the call from the phone with the SCA extension

registered.

All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the

line and places an outgoing call, and all the users of this group will not be able to seize the line until the line

goes back to an idle state or when the call is placed on hold (with the exception of when multiple call

appearances are enabled on the server side). In the middle of the conversation, there are two types of hold:

Public Hold and Private Hold. When a member of the group places the call on public hold, the other users

of the SCA group will be notified of this by the yellow-flashing button and they will be able to resume the

call from their phone by pressing the line button. However, if this call is placed on private-hold, no other

member of the SCA group will be able to resume that call. To enable shared call appearance, the user

would need to register the shared line account on the phone. In addition, they would need to enable SCA

and configure SCA options via LCD or web GUI.

To configure SCA via LCD, go to SettingsPersonalized Account and select one account first. Then tap

on "Shared Call Appearance (SCA)" to turn it on.

Figure 73: GXV3240 SCA Settings on LCD

To configure SCA via web GUI, go to Account pageSIP Settings to fill out the options in the following

figure.

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Figure 74: GXV3240 SCA Settings on Web UI

For more information about SCA configuration and function, please refer to the link below:

http://www.grandstream.com/sites/default/files/Resources/GXV32xx_broadworks_SCA_Guide_0.pdf

Call Features

The GXV3240 supports traditional and advanced telephony features including caller ID, caller ID with caller

Name, call waiting, call forward and etc. Before using the following feature code, please make sure "Enable

Call Features" option is set to "Yes" under web GUIAccount pageCall Settings.

Table 9: GXV3240 Feature Code

Use Preferred Codec (per call)

 Dial *01 followed by the preferred codec code and the phone number.

 The phone will try to use this codec during the call.

 Codec code:

PCMU: 7110

*01

PCMA: 7111

G726-32: 72632

G722: 722

G729: 729

iLBC: 7201

For example, if the user would like to use PCMA as the preferred codec to call

phone number 334455, enter *017111334455.

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Force Codec (per call)

 Dial *02 followed by the preferred codec code and the phone number.

 The phone will be forced to use this codec during the call.

 Codec code:

PCMU: 7110

*02

*30

*31

*50

*51

PCMA: 7111

G726-32: 72632

G722: 722

G729: 729

iLBC: 7201

For example, if the user would like to use PCMA to call phone number 334455,

enter *017111334455.

Block Caller ID (for all subsequent calls)

 Dial *30.

Send Caller ID (for all subsequent calls)

 Dial *31.

Disable Call Waiting

 Dial *50.

Enable Call Waiting

 Dial *51.

*67

Block Caller ID (per call)

 Dial *67 followed by the phone number.

Send Caller ID (per call)

*82

 Dial *82 followed by the phone number.

Disable Call Waiting (per Call)

*70

 Dial *70 followed by the phone number.

Enable Call Waiting (per Call)

*71

 Dial *71 followed by the phone number.

Unconditional Call Forward. To set up unconditional call forward:

*72

 Dial *72 followed by the phone number to forward the call.

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*73

*74

*83

*84

*90

*91

*92

Cancel Unconditional Call Forward. To cancel the unconditional call forward:

 Dial *73.

Paging Call

 Dial *74 followed by the phone number to send the paging call.

Force Audio Calling (per call)

 Dial *83 followed by the phone number to send the audio call.

Force Video Calling (per call)

 Dial *84 followed by the phone number to send the video call.

Busy Call Forward. To set up busy call forward:

 Dial *90 followed by the phone number to forward the call.

Cancel Busy Call Forward. To cancel the busy call forward:

 Dial *91.

Delayed Call Forward. To set up delayed call forward:

 Dial *92 followed by the number to forward the call. The default timeout

before the call is forwarded is 20 seconds.

*93

Cancel Delayed Call Forward. To cancel the delayed call forward:

 Dial *93.

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GXV3240 User Guide

CONTACTS

Users can manage contacts by adding, deleting and modifying single contacts, downloading contacts from

HTTP/HTTPS/TFTP server, importing contacts from external storage and exporting contacts to external

storage.

There are three ways to access GXV3240 contacts:

 On the keypad, press button.

 On the phone's idle screen or menu, open Contacts app by tapping on icon .

 On the phone’s idle screen or menu screen, tap on icon on the bottom of the screen.

The following figure shows main page of Contacts on the GXV3240.

Figure 75: GXV3240 Contacts

Tap the icon to access the main page of Contacts. The LDAP Contacts includes the contacts in specific

LDAP server, and BS Contacts includes the BroadWorks Xsi Contacts. They need to be configured with

the remote LDAP server or BroadWorks server to enable these features.

Note: Users could set the “Phonebook Key Function” on phone’s Web UIMaintenanceContacts.

Users could set the phonebook key to “Default”, “LDAP Search”, “Local Phonebook”, “Local Group”,

and “BroadSoft Phonebook”.

Local Contacts

Users can manage contacts by adding, deleting and modifying single contacts, downloading contacts from

HTTP/HTTPS/TFTP server, importing contacts from external storage and exporting contacts to external

storage.

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Figure 76: GXV3240 Local Contacts

On the upper left of the Contacts screen, users can tap on the icon to access three different categories in

the contacts:

 All contacts.

 Favorite Contacts

 Groups

Add Single Contacts

1. Tap on to access all contacts.

2. Tap on to bring up "New Contact" dialog to manually add a new contact. See [Figure 77: GXV3240

Contacts - Add New Contact].

3. Enter First name, Last name, Phone number and other information for the new contact. Please make

sure the account number field is selected so the GXV3240 will use this account to dial out the new

contact. The account number field is located on the left of the "Phone" filed as highlighted below.

Figure 77: GXV3240 Contacts - Add New Contact

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Note: When typing a number using dial pad, “Add to contacts” button will appear as displayed on following

picture, to add a new entry to your contacts list if the input number does not match any entry in your contacts.

Figure 78: Add contacts from DialPad

Import/Export Contacts

If the users have the GXV3240 phonebook file saved in local storage or external storage device that has

been plugged into the GXV3240, the phonebook file can be directly imported to the Contacts. There are

three different formats supported for the phonebook file: "csv", "vcard", and "xml". Users could manually

create contacts first and export the phonebook file in csv, vcard or xml format to take a look on the

phonebook file.

To import contacts:

1. Open Contacts.

2. Tap on the upper right of the Contacts screen.

3. Select "Import" to bring up "Import Contacts" dialog.

Figure 79: GXV3240 Contacts - Import Contacts

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4. Fill in the import options and scroll down to the bottom of the screen.

5. Tap on "Select the file" to import phonebook file from the directory in internal or external storage device.

To export contacts:

1. Open Contacts.

2. Tap on on the upper right of the Contacts screen.

3. Select "Export" to bring up "Export Contacts" dialog.

Figure 80: GXV3240 Contacts - Export Contacts

4. Select the file encoding and file type for the exported phonebook file. By default, the GXV3240 is using

"UTF-8" as the encoding method.

5. Tap on "Choose Directory" and select the directory where the phonebook file will be exported to.

Download Contacts

The GXV3240 supports downloading XML phonebook from a remote HTTP/HTTPS/TFTP server to local

Contacts. When downloading the phonebook, the GXV3240 sends request to the HTTP/HTTPS/TFTP

server looking for file phonebook.xml. For more details about GXV3240 phonebook, please refer to the

following link:

http://www.grandstream.com/sites/default/files/Resources/gxv3240_xml_phonebook_guide_1.pdf

To download phonebook:

1. Make sure the GXV3240 can connect to the HTTP/HTTPS/TFTP server and the phonebook.xml file in

correct format is downloadable from the HTTP/HTTPS/TFTP server.

2. Open Contacts.

3. Tap on the upper right of the Contacts screen.

4. Select "Download" to bring up the "Download Contacts" dialog.

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Figure 81: GXV3240 Contacts - Download Contacts

5. Fill in the necessary options and then tap on "Download Now". The GXV3240 will send out request to

the configured HTTP/TFTP server.

Search Contacts

1. Open Contacts.

2. Select or to open the contact list where you would like to search.

3. Tap on the upper right to bring up search dialog.

4. Enter contact's name or number to search. The search result will be automatically updated and

displayed when entering the key words.

Use Contacts

Once the contacts are added, users could navigate in the contacts list to make a call, send message

and manage the contacts furthermore.

Make a Call to Contacts

Scroll up/down to find the contact in the list and tap on to call this contact.

Send SMS Message to Contacts

Scroll up/down to find the contact in the list and tap on to call this contact.

Select Contacts

1. Scroll up/down to find the contact in the list.

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2. Touching and pressing on the contact for about 2 seconds until the checkbox shows up.

3. Tap on the checkbox for the contacts to be selected. indicates the contact is selected.

Figure 82: GXV3240 Contacts - Select Contacts

Add Contacts to Favorites

1. Select the contact to be added as described in [Select Contacts].

2. Tap on and select "Add to favourites".

Figure 83: GXV3240 Contacts - Contacts Options

There are another 2 methods to add contacts to favorites.

 When adding or editing single contact, tap on to add the contact to favorite, or

 Tap on to navigate to favorite category. Then tap on to select the contacts to be added to

favorites.

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Figure 84: Add Contacts to Favorites

Edit Contacts

1. Select the contact as described in [Select Contacts].

2. Tap on to edit the contacts.

Send Contacts to Desktop Shortcut

1. Select the contact as described in [Select Contacts].

2. Tap on and select "Send to desktop". A shortcut for this contact will be created on the idle screen

for the users to access.

Share Contacts via Bluetooth

1. Select the contact as described in [Select Contacts].

2. Tap on and select "Send". Users will be able to send this contact to the connected Bluetooth

device with the GXV3240.

Add Contacts to Blacklist

1. Select the contact as described in [Select Contacts].

2. Tap on and select "Add to Blacklist".

Add Group

Open Contacts and tap on to access group. To add a new group, tap on and select the

existing contacts to the group.

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Figure 85: GXV3240 Contacts - Add New Group

Note:

 Users could also select group for the contact when adding or editing the contact.

 Ringtone can be assigned in group as well as single contact. If the group has ringtone set to "Custom

Ringtone", this ringtone has the highest priority when there is an incoming call to the contact.

Contacts Storage Status

The GXV3240 default maximum contacts storage is up to 1000. To check contact storage status, tap on

to bring up contacts options and select "Storage Status".

Figure 86: GXV3240 Contacts – Contact Options

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Figure 87: GXV3240 Contacts - Storage Status

Note: Users could increase the number of maximum contacts storage to more than 1000 contacts on GXV3240.

Users may access the phone through telnet, and change the P value P1688 to another number (<=10000) to

increase the default contacts storage. In this case, if users increase this default P value, the phone resource will

be cost, and the phone performance will be slower.

Add Account to Sync Up Contacts

On the GXV3240, users could add 3rd party application account (e.g., Gmail, Microsoft Lync, Skype, and

etc.) so that the contacts there could be added to the GXV3240.

To add 3rd party application account:

1. Make sure the 3rd party application is installed successfully. For example, install Skype from GS market

if you would like to add Skype account's contacts to the GXV3240.

2. Open contacts.

3. Tap on to bring up contacts options and select "Account".

Figure 88: GXV3240 Contacts Options- Account

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4. An installation wizard will guide the user to set up the account to sync the contacts step by step. Tap

on "Add account" if there is no logged-in account set up on the GXV3240 yet.

5. The following figures describe adding a Google account for sync-up purpose. Tap on "Google" to add

a Google account.

Figure 89: Add Account to Sync up in Contacts

6. Follow the wizard and select "Existing" or "New" for the Google account.

Figure 90: Add Google Account to Sync up in Contacts

If users select "Existing", sign in with the Email address and password to complete the setup.

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Figure 91: Sign in Google Account

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LDAP PHONEBOOK

In addition to local contacts, the GXV3240 also supports LDAP and LDAPS phonebook if LDAP or LDAPS

server is available within the network. Please refer to the following link for more details about how to use

LDAP phonebook on the GXV3275, same configuration should be done on GXV3240:

http://www.grandstream.com/sites/default/files/Resources/gxv3275_ldap_book_guide.pdf

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GXV3240 User Guide

BROADWORKS XSI CONTACTS

Besides the Local and LDAP phonebook, the GXV3240 also supports BroadWorks Xsi contacts if

BroadWorks XSP server is available within the network. Please refer to the following link for more details

about how to use BroadWorks Xsi Contacts on the GXV3240:

http://www.grandstream.com/sites/default/files/Resources/GXV_XSI_Guide.pdf

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BLACKLIST

The GXV3240 has blacklist support for users to manage incoming calls. To access blacklist, tap on icon

in the phone's menu.

Block History

Open blacklist and tap on to view the block history. It shows the detailed information for the blocked

calls: caller number, caller name and calling time.

Restore Blocked Number

The blocked number in the block history can be restored to call history and the number will be removed

from blacklist. To do this:

1. In the block history, touch and press the entry for about 2 seconds until checkbox displays.

2. Tap on the checkbox for the entries to be selected. indicates the entry is selected.

3. Tap on and select "Restore to Call History".

Figure 92: Restore Blocked Number

4. A dialog will pop up for users to confirm. Tap on OK to restore this number to call history and the number

will be removed from blacklist.

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Delete Block History

1. In the block history, touch and press the entry for about 2 seconds until checkbox displays.

2. Tap on the checkbox for the entries to be selected. indicates the entry is selected.

3. Tap on to delete the selected entries.

Users could also tap on directly to clear all block history logs.

Edit Blacklist

Tap on and users will see all the blacklist numbers.

Add Blacklist

1. Tap on to start adding new entry to the blacklist. The blacklist can be added manually, add from

contacts, or added from call history.

Figure 93: GXV3240 Blacklist - Add Blacklist

2. The following figure shows manually adding number to blacklist. Once Manually add option is selected,

a window will be prompted for users to enter the phone number in the first field and name/other note

information in the second field (optional). Tap on Save to finish the adding operation.

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Figure 94: Manually Add Number to Blacklist

Edit Blacklist

1. In the blacklist, touch and press the entry for about 2 seconds until checkbox displays.

2. Tap on to edit the blacklist.

3. Tap on OK once done.

Delete Blacklist

Figure 95: Edit Entry from Blacklist

1. In the blacklist, touch and press the entry for about 2 seconds until checkbox displays.

2. Tap on the checkbox for the entries to be selected. indicates the entry is selected.

3. Tap on to delete the selected entries.

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Blacklist Settings

Tap on to access blacklist settings.

 DND Mode: Turn on/off DND mode. If turned on, all incoming calls will be rejected.

 Block Mode: Turn on/off Block Mode. If turned on, the Block Options will be activated so that the

specific incoming calls will be blocked as defined in Block Options.

 Block Options: Select Block All, Block Blacklist Only, Block Anonymous or Block Anonymous

And Blacklist. The option is valid only when Block Mode is on;

 Block Notification: Turn on/off Block Notification. If turned on, the block icon will be displayed in

the status bar after the phone blocks incoming calls. Users could touch and drag the status bar and tap

on the block notification to view details.

 Time Settings: Set up the block schedule. Select Block 24 Hours or Modify Time by specifying the

Starting Time and Ending Time.

Figure 96: Blacklist Settings

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CALL HISTORY

GXV3240 Call history provides users access to phone's call logs in different categories. Call history can be

accessed in the following two ways:

 Tap on phone's menu or idle screen if call history shortcut is created on the desktop, or

 Tap on the bottom of the idle screen or menu screen.

 GXV3240 supports local and BroadWorks Xsi call history.

The following figure shows main page of Call History on the GXV3240.

Figure 97: GXV3240 Call History

Local Call History

Tap the icon to enter the local call history.

Figure 98: GXV3240 Call History

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There are four different categories in the call history. Users could tap on the icon on the top menu to access

the corresponding call logs:

 All calls

 Answered calls

 Dialed calls

 Missed calls

Dial Out from Call History

Tap on one of the call history entry to call this number directly. The phone will use the same account as the

call log when dialing out.

Call History Options

 Touch and press the call history entry for about 2 seconds until the checkbox displays.

 Then tap on to bring up the options. Users can edit this number before calling, add this number

to contacts, add this number to balcklist and send text message to this number.

Figure 99: GXV3240 Call History – Options

Delete Call History

 Touch and press the call history entry for about 2 seconds until the checkbox displays.

 Tap on the checkbox to select the call history entries. The icon turned to indicates the entry is

selected.

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 Tap on to delete the entries.

Call History Details

For each call history entry, users could tap on on the right side of the entry to access the details.

Figure 100: GXV3240 Call History - Details

The following operations could be done:

 Dial out this number directly.

 Bring up dial screen with the call history number. Users could edit the number before

dialing out.

 Delete the entry.

 Options "Clear all", "Add to Contacts", "Add to Blacklist", or "Send Text Message" for

the number in this entry.

Broadworks XSI Call History

Besides the Local Call History, the GXV3240 also supports BroadWorks Xsi call history if BroadWorks XSP

server is available within the network. Please refer to the following link for more details about how to use

BroadWorks Xsi Call History on the GXV3240:

http://www.grandstream.com/sites/default/files/Resources/GXV_XSI_Guide.pdf

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SMS

The GXV3240 has built-in SMS application to send/receive message, if the SIP server supports SMS

message.

Users can create, edit draft, delete and check the storage status of SMS. The SMS app supports up to 1000

messages. Tap on on the phone's menu or desktop to launch SMS application.

Figure 101: GXV3240 SMS Message

View SMS

On the SMS list screen, tap on one of the message to view the SMS details.

Figure 102: View SMS Dialog

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Create New SMS

Tap on in SMS application to start composing a new message.

Figure 103: Create New Message

1. Select account to send the message from. (Note: Only registered accounts will be shown on the

selection drop-down list, if you cannot find your account then make sure it’s registered).

2. Select the account to send the SMS message in the drop-down box on the right side of the top menu.

3. Add number to send the message to.

4. Enter the number of the contact to send the message to on the left side of the top menu. Users could

also select contact from GXV3240 Contacts by tapping on Select the account to send the SMS

message in the drop-down box on the right side of the top menu.

5. Input content: Enter the message content on the bottom field of the screen. Tap on "Done" once finished.

6. Send message: Tap on the arrow icon when you are ready to send the message out.

Delete SMS

1. Touch and press one SMS message for about 2 seconds until the checkbox shows.

2. Select the checkbox for the messages to be deleted. Users could also tap on to

select/unselect all message.

3. Tap on to delete the selected messages.

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