Grandstream Networks GXV3240V3 Users Manual
Grandstream Networks, Inc.
GXV3240 IP Multimedia Phone for AndroidTM
User Guide
COPYRIGHT
©2017 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.
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GXV3240 User Guide
FCC Caution
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth foran uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator& your
body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
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GXV3240 User Guide
Hereby，Grandstream declares that this device is in compliance with the essential requirements and other
Hereby，Grandstream declares that this device is in compliance with the essential requirements and other
relevant provisions of Directive 2014/53/EU.
relevant provisions of Directive 2014/53/EU.
GNU GPL INFORMATION
GXV3240 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/sites/default/files/Resources/gxv32xx_gpl.zip
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GXV3240 User Guide
Table of Content
DOCUMENT PURPOSE ............................................................................................... 16
CHANGE LOG .............................................................................................................. 17
Firmware Version 1.0.3.180 ................................................................................................................. 17
Firmware Version 1.0.3.177 ................................................................................................................. 17
Firmware Version 1.0.3.171 ................................................................................................................. 17
Firmware Version 1.0.3.162 ................................................................................................................. 17
Firmware Version 1.0.3.158 ................................................................................................................. 17
Firmware Version 1.0.3.144 ................................................................................................................. 17
Firmware Version 1.0.3.131 ................................................................................................................. 18
Firmware Version 1.0.3.92 ................................................................................................................... 18
Firmware Version 1.0.3.75 ................................................................................................................... 18
Firmware Version 1.0.3.62 ................................................................................................................... 18
Firmware Version 1.0.3.55 ................................................................................................................... 18
Firmware Version 1.0.3.46 ................................................................................................................... 18
Firmware Version 1.0.3.37 ................................................................................................................... 18
Firmware Version 1.0.3.30 ................................................................................................................... 18
Firmware Version 1.0.3.22 ................................................................................................................... 19
Firmware Version 1.0.3.6 ..................................................................................................................... 19
Firmware Version 1.0.1.54 ................................................................................................................... 19
Firmware Version 1.0.1.39 ................................................................................................................... 19
Firmware Version 1.0.1.29 ................................................................................................................... 19
WELCOME ................................................................................................................... 20
PRODUCT OVERVIEW ................................................................................................ 21
Feature Highlights ................................................................................................................................ 21
GXV3240 Technical Specifications ...................................................................................................... 21
GETTING STARTED ..................................................................................................... 24
Equipment Packaging .......................................................................................................................... 24
GXV3240 Phone Setup........................................................................................................................ 25
Using the Phone Stand ................................................................................................................. 25
Using the Slots for Wall Mounting ................................................................................................ 25
Description of the GXV3240 ................................................................................................................ 26
Connecting the GXV3240 .................................................................................................................... 27
GXV3240 Extension Module (GXP2200EXT) ..................................................................................... 27
GETTING TO KNOW GXV3240.................................................................................... 29
Use the Touchscreen ........................................................................................................................... 29
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Use the Desktop .................................................................................................................................. 31
Desktop Menu ............................................................................................................................... 31
Add Application Shortcut to Desktop ............................................................................................ 32
Add Widget to Desktop ................................................................................................................. 32
Manage Desktop Items ................................................................................................................. 33
Set Wallpapers ............................................................................................................................. 35
Manage Running Applications ...................................................................................................... 36
Idle Screen ........................................................................................................................................... 37
Switch Idle Screens ...................................................................................................................... 37
Set Up Idle Screen........................................................................................................................ 37
Use the Status Bar ............................................................................................................................... 38
Notifications in Status Bar .................................................................................................................... 39
System Settings in Status Bar ...................................................................................................... 42
Use the GXV3240 Keypad ................................................................................................................... 43
Keypad Shortcut Functions .......................................................................................................... 44
Use the Onscreen Keyboard ............................................................................................................... 44
Use the Message Waiting Indicator ..................................................................................................... 46
MAKE PHONE CALLS ................................................................................................. 47
Register SIP Accounts ......................................................................................................................... 47
Account Status .............................................................................................................................. 47
Configure SIP Account .................................................................................................................. 47
Set Programmable Keys on Unregistered Account ...................................................................... 49
Dial a Number Directly ......................................................................................................................... 49
Redial ................................................................................................................................................... 50
Dial a Number via Contacts ................................................................................................................. 50
Dial a Number via Call History ............................................................................................................. 51
Direct IP Call ........................................................................................................................................ 51
Answer a Call ....................................................................................................................................... 53
Single Incoming Call ..................................................................................................................... 53
Multiple Calls/Call Waiting ............................................................................................................ 57
Call Progress Status ..................................................................................................................... 57
Call Hold .............................................................................................................................................. 58
Call Recording ..................................................................................................................................... 58
Mute ..................................................................................................................................................... 59
Turn on Video during Audio Call .......................................................................................................... 59
Call Details during Call......................................................................................................................... 60
Switch Audio Channel during Call ........................................................................................................ 61
Call Transfer ......................................................................................................................................... 62
Blind Transfer ................................................................................................................................ 62
Attended Transfer ......................................................................................................................... 63
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6-Way Conference ............................................................................................................................... 65
Initiate Conference........................................................................................................................ 65
Remove Party from Conference ................................................................................................... 67
End Conference ............................................................................................................................ 68
Hold and Resume Conference ..................................................................................................... 68
Auto Conference Mode ................................................................................................................. 68
Missed Call .......................................................................................................................................... 68
DND (Do Not Disturb) .......................................................................................................................... 69
Voicemail/Message Waiting Indication ................................................................................................ 69
Call Forward ......................................................................................................................................... 70
Multi-Purpose Keys .............................................................................................................................. 72
Shared Call Appearance (SCA) ........................................................................................................... 74
Call Features ........................................................................................................................................ 75
CONTACTS................................................................................................................... 78
Local Contacts ..................................................................................................................................... 78
Add Single Contacts ............................................................................................................................ 79
Import/Export Contacts ........................................................................................................................ 80
Download Contacts .............................................................................................................................. 81
Search Contacts .................................................................................................................................. 82
Use Contacts ....................................................................................................................................... 82
Make a Call to Contacts ............................................................................................................... 82
Send SMS Message to Contacts .................................................................................................. 82
Select Contacts ............................................................................................................................. 82
Add Contacts to Favorites ............................................................................................................ 83
Edit Contacts ................................................................................................................................ 84
Send Contacts to Desktop Shortcut ............................................................................................. 84
Share Contacts via Bluetooth ....................................................................................................... 84
Add Contacts to Blacklist .............................................................................................................. 84
Add Group .................................................................................................................................... 84
Contacts Storage Status ............................................................................................................... 85
Add Account to Sync Up Contacts ....................................................................................................... 86
LDAP PHONEBOOK .................................................................................................... 89
BROADWORKS XSI CONTACTS ................................................................................ 90
BLACKLIST .................................................................................................................. 91
Block History ........................................................................................................................................ 91
Restore Blocked Number ............................................................................................................. 91
Delete Block History ..................................................................................................................... 92
Edit Blacklist ......................................................................................................................................... 92
Add Blacklist ................................................................................................................................. 92
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Edit Blacklist ................................................................................................................................. 93
Delete Blacklist ............................................................................................................................. 93
Blacklist Settings .................................................................................................................................. 94
CALL HISTORY ............................................................................................................ 95
Local Call History ................................................................................................................................. 95
Dial Out from Call History ............................................................................................................. 96
Call History Options ...................................................................................................................... 96
Delete Call History ........................................................................................................................ 96
Call History Details ....................................................................................................................... 97
Broadworks XSI Call History ................................................................................................................ 97
SMS .............................................................................................................................. 98
View SMS............................................................................................................................................. 98
Create New SMS ................................................................................................................................. 99
Delete SMS .......................................................................................................................................... 99
CALENDAR ................................................................................................................ 100
Sign in Calendar ................................................................................................................................ 100
View Calendar .................................................................................................................................... 100
Create Event ...................................................................................................................................... 101
Calendar Options ............................................................................................................................... 102
EMAIL ......................................................................................................................... 103
Sign in Email ...................................................................................................................................... 103
Email Options ..................................................................................................................................... 105
Send Email ................................................................................................................................. 105
Email Folders .............................................................................................................................. 106
Multiple Email Accounts .............................................................................................................. 106
GS MARKET ............................................................................................................... 107
View APPS ......................................................................................................................................... 107
Search APPS ..................................................................................................................................... 107
Update APPS ..................................................................................................................................... 108
Uninstall APPS ................................................................................................................................... 108
TOOLS ........................................................................................................................ 110
File Manager ...................................................................................................................................... 110
Copy and Paste Files.................................................................................................................. 110
Move Files ...................................................................................................................................111
Send Files ................................................................................................................................... 112
Delete Files ................................................................................................................................. 113
Rename a File ............................................................................................................................ 113
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FTP SERVER .............................................................................................................. 115
RECORDER ................................................................................................................ 117
Normal Recorder ................................................................................................................................ 117
Files operations .................................................................................................................................. 118
Call Recorder ..................................................................................................................................... 118
Recorded Files Settings ..................................................................................................................... 119
Downloads ......................................................................................................................................... 120
IP Location ......................................................................................................................................... 121
Diagnosis ........................................................................................................................................... 121
CAMERA .................................................................................................................... 123
Take Picture ....................................................................................................................................... 123
Record Video ..................................................................................................................................... 123
Camera Settings ................................................................................................................................ 124
Angle Adjustment ............................................................................................................................... 124
CONNECTING GXV3240 TO GDS3710 DOOR SYSTEM .......................................... 125
MULTIMEDIA .............................................................................................................. 126
Gallery ................................................................................................................................................ 126
Screensaver ....................................................................................................................................... 128
Music .................................................................................................................................................. 129
Play Music .................................................................................................................................. 129
Edit Music ................................................................................................................................... 130
Sort Music ................................................................................................................................... 131
Search Music .............................................................................................................................. 131
Create Playlist ............................................................................................................................. 132
Edit Playlist ................................................................................................................................. 132
BROSWER ................................................................................................................. 133
RSS NEWS ................................................................................................................. 135
Add RSS Widget ................................................................................................................................ 135
Use RSS Widget ................................................................................................................................ 135
RSS Widget Settings .................................................................................................................. 135
Weather .............................................................................................................................................. 136
Add Weather Widget ................................................................................................................... 136
Use Weather Widget ................................................................................................................... 136
Weather Settings ........................................................................................................................ 137
BS-IM&P ..................................................................................................................... 138
ACTIONURL ............................................................................................................... 139
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PNP ............................................................................................................................. 140
Set Up PNP Application ..................................................................................................................... 140
Enable PNP Feature .......................................................................................................................... 140
Enable from Web Page ............................................................................................................... 140
Enable from LCD ........................................................................................................................ 141
Use PNP Feature ............................................................................................................................... 141
CONNECT TO NETWORK AND DEVICES ................................................................ 142
Ethernet ............................................................................................................................................. 142
Wi-Fi ................................................................................................................................................... 142
Turn On/Off Wi-Fi ........................................................................................................................ 142
Add Wi-Fi Networks .................................................................................................................... 142
Wi-Fi Settings Shortcut ............................................................................................................... 144
Bluetooth ............................................................................................................................................ 144
Turn On/Off Bluetooth ................................................................................................................. 144
Change Bluetooth Device Name ................................................................................................ 145
Pair GXV3240 with a Bluetooth Device ...................................................................................... 145
Unpair a Bluetooth Device .......................................................................................................... 146
Bluetooth Settings Shortcut ........................................................................................................ 146
EHS Headset ..................................................................................................................................... 146
USB Headset ..................................................................................................................................... 147
USB .................................................................................................................................................... 147
SD Card ............................................................................................................................................. 148
HDMI Device ...................................................................................................................................... 148
EXPERIENCING THE GXV3240 APPLICATION PHONE .......................................... 150
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Table of Tables
Table 1: GXV3240 Features in a Glance .................................................................................................... 21
Table 2: GXV3240 Technical Specifications ................................................................................................ 22
Table 3: Equipment Packaging ................................................................................................................... 24
Table 4: GXV3240 Connectors ................................................................................................................... 26
Table 5: GXP2200EXT Packaging .............................................................................................................. 27
Table 6: GXV3240 Status Bar Notification Icons ........................................................................................ 39
Table 7: GXV3240 Keys .............................................................................................................................. 43
Table 8: GXV3240 MWI LED Status ........................................................................................................... 46
Table 9: GXV3240 Feature Code ................................................................................................................ 75
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Table of Figures
Figure 1: GXV3240 Package Content ......................................................................................................... 24
Figure 2: Slots For The Wall Mount And Phone Stand On The GXV3240.................................................. 25
Figure 3: Tab On The Handset Cradle. ....................................................................................................... 25
Figure 4: GXV3240 Front View ................................................................................................................... 26
Figure 5: GXV3240 Back View.................................................................................................................... 26
Figure 6: GXV3240 Back View with GXP2200EXT .................................................................................... 28
Figure 7: GXV3240 Default Home Screen .................................................................................................. 29
Figure 8: GXV3240 Onscreen Menu ........................................................................................................... 29
Figure 9: GXV3240 Finger Gestures on the Touch Screen ........................................................................ 30
Figure 10: GXV3240 Desktop Menu ........................................................................................................... 31
Figure 11: Add Application Shortcut to the Desktop .................................................................................... 32
Figure 12: Add Widget to the Desktop ........................................................................................................ 33
Figure 13: Open Clock Widget .................................................................................................................... 33
Figure 14: Resize Digital Clock Widget ....................................................................................................... 34
Figure 15: Move Clock Widget .................................................................................................................... 34
Figure 16: Remove Clock Widget ............................................................................................................... 35
Figure 17: GXV3240 Choose Wallpaper ..................................................................................................... 36
Figure 18: GXV3240 Recent Applications ................................................................................................... 36
Figure 19: Set up Home Idle Screen ........................................................................................................... 37
Figure 20: Delete Idle Screen ..................................................................................................................... 38
Figure 21: GXV3240 Top Status Bar ........................................................................................................... 38
Figure 22: GXV3240 Top Status Bar – Notification ..................................................................................... 39
Figure 23: System Settings in Status Bar ................................................................................................... 42
Figure 24: GXV3240 Keyboard ................................................................................................................... 43
Figure 25: GXV3240 Onscreen Keyboard - English Keyboard ................................................................... 45
Figure 26: GXV3240 Onscreen Keyboard - Lowercase and Uppercase .................................................... 45
Figure 27: English Keyboard - Number and Symbols ................................................................................. 45
Figure 28: GXV3240 Account Widget ......................................................................................................... 47
Figure 29: GXV3240 Dial Screen ................................................................................................................ 48
Figure 30: Disable Video Call Feature on Dial Screen ............................................................................... 48
Figure 31: GXV3240 Programmable Keys .................................................................................................. 49
Figure 32: GXV3240 View Contacts ........................................................................................................... 50
Figure 33: GXV3240 Call History ................................................................................................................ 51
Figure 34: Direct IP Call .............................................................................................................................. 52
Figure 35: Direct IP Call via IPv6 ................................................................................................................ 53
Figure 36: Single Incoming Call - Audio ...................................................................................................... 54
Figure 37: Single Incoming Call - Video ...................................................................................................... 54
Figure 38: Single Incoming Call – Preview-1 .............................................................................................. 55
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Figure 39: Single Incoming Call – Preview-2 .............................................................................................. 55
Figure 40: Prompt displayed when pressing new call during preview ........................................................ 56
Figure 41: Single Incoming Call - Call Forward-1 ....................................................................................... 56
Figure 42: Single Incoming Call - Call Forward-2 ....................................................................................... 56
Figure 43: Call Waiting ................................................................................................................................ 57
Figure 44: Call Progress Status Bar ........................................................................................................... 57
Figure 45: Call On Hold ............................................................................................................................... 58
Figure 46: GXV3240 Call Recording ........................................................................................................... 58
Figure 47: GXV3240 Call Mute ................................................................................................................... 59
Figure 48: Turn on Video during Audio Call ................................................................................................ 60
Figure 49: Accept Video during Audio Call .................................................................................................. 60
Figure 50: Select Call Details During Video Call ......................................................................................... 61
Figure 51: Call Details ................................................................................................................................. 61
Figure 52: Switch Audio Channel during Call 1........................................................................................... 62
Figure 53: Switch Audio Channel during Call 2........................................................................................... 62
Figure 54: Blind Transfer ............................................................................................................................. 63
Figure 55: Attended Transfer....................................................................................................................... 63
Figure 56: Attended Transfer - Transferring ................................................................................................ 64
Figure 57: Attended Transfer - Split ............................................................................................................ 64
Figure 58: Transfer list screen .................................................................................................................... 65
Figure 59: GXV3240 Conference Screen ................................................................................................... 66
Figure 60: GXV3240 Conference - Add New Call to the Conference ......................................................... 66
Figure 61: GXV3240 Conference - Add Existing Call to Conference ......................................................... 67
Figure 62: 4-way Conference Call Established ........................................................................................... 67
Figure 63: Missed Call Screen .................................................................................................................... 68
Figure 64: Enable/Disable DND .................................................................................................................. 69
Figure 65: Retrieve Voicemail ..................................................................................................................... 70
Figure 66: Call Forward when DND ............................................................................................................ 71
Figure 67: Call Forward - Unconditional ..................................................................................................... 71
Figure 68: Call Forward - Time Based ........................................................................................................ 71
Figure 69: Call Forward - Busy/No Answer/DND ........................................................................................ 72
Figure 70: GXV3240 MPK APP - Add Number ........................................................................................... 73
Figure 71: GXV3240 MPK APP - Add Number from Contacts .................................................................... 73
Figure 72: GXV3240 MPK APP - Number List ............................................................................................ 73
Figure 73: GXV3240 SCA Settings on LCD ................................................................................................ 74
Figure 74: GXV3240 SCA Settings on Web UI ........................................................................................... 75
Figure 75: GXV3240 Contacts .................................................................................................................... 78
Figure 76: GXV3240 Local Contacts .......................................................................................................... 79
Figure 77: GXV3240 Contacts - Add New Contact ..................................................................................... 79
Figure 78: Add contacts from DialPad ........................................................................................................ 80
Figure 79: GXV3240 Contacts - Import Contacts ....................................................................................... 80
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Figure 80: GXV3240 Contacts - Export Contacts ....................................................................................... 81
Figure 81: GXV3240 Contacts - Download Contacts ................................................................................. 82
Figure 82: GXV3240 Contacts - Select Contacts........................................................................................ 83
Figure 83: GXV3240 Contacts - Contacts Options ..................................................................................... 83
Figure 84: Add Contacts to Favorites .......................................................................................................... 84
Figure 85: GXV3240 Contacts - Add New Group ....................................................................................... 85
Figure 86: GXV3240 Contacts – Contact Options ...................................................................................... 85
Figure 87: GXV3240 Contacts - Storage Status ......................................................................................... 86
Figure 88: GXV3240 Contacts Options- Account........................................................................................ 86
Figure 89: Add Account to Sync up in Contacts .......................................................................................... 87
Figure 90: Add Google Account to Sync up in Contacts ............................................................................. 87
Figure 91: Sign in Google Account ............................................................................................................. 88
Figure 92: Restore Blocked Number ........................................................................................................... 91
Figure 93: GXV3240 Blacklist - Add Blacklist ............................................................................................. 92
Figure 94: Manually Add Number to Blacklist ............................................................................................. 93
Figure 95: Edit Entry from Blacklist ............................................................................................................. 93
Figure 96: Blacklist Settings ........................................................................................................................ 94
Figure 97: GXV3240 Call History ................................................................................................................ 95
Figure 98: GXV3240 Call History ................................................................................................................ 95
Figure 99: GXV3240 Call History – Options ............................................................................................... 96
Figure 100: GXV3240 Call History - Details ................................................................................................ 97
Figure 101: GXV3240 SMS Message ......................................................................................................... 98
Figure 102: View SMS Dialog ..................................................................................................................... 98
Figure 103: Create New Message .............................................................................................................. 99
Figure 104: Sign In Calendar with Google Account .................................................................................. 100
Figure 105: View Calendar ........................................................................................................................ 100
Figure 106: View Calendar by Month ........................................................................................................ 101
Figure 107: View Calendar by Day ........................................................................................................... 101
Figure 108: Create Event .......................................................................................................................... 101
Figure 109: Sign in Email .......................................................................................................................... 103
Figure 110: Select Email Account Type..................................................................................................... 103
Figure 111: Email Account Type - POP3 ................................................................................................... 104
Figure 112: Email Account Type - IMAP .................................................................................................... 104
Figure 113: Email Account Type - EXCHANGE ........................................................................................ 105
Figure 114: Email Account Settings .......................................................................................................... 105
Figure 115: Multiple Email Accounts ......................................................................................................... 106
Figure 116: GXV3240 GS Market ............................................................................................................. 107
Figure 117: GXV3240 GS Market - Downloaded Applications .................................................................. 108
Figure 118: GXV3240 GS Market - Installed Applications ........................................................................ 108
Figure 119: GXV3240 GS Market - Uninstall Applications ........................................................................ 109
Figure 120: GXV3240 File Manager - Select File ..................................................................................... 110
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Figure 121: File Manager Root Directory .................................................................................................. 110
Figure 122: Paste File ................................................................................................................................111
Figure 123: GXV3240 File Manager - Select File ......................................................................................111
Figure 124: File Manager Root Directory .................................................................................................. 112
Figure 125: Paste File ............................................................................................................................... 112
Figure 126: GXV3240 File Manager - Options.......................................................................................... 113
Figure 127: Delete File(s) via File Manager .............................................................................................. 113
Figure 128: Rename File ........................................................................................................................... 114
Figure 129: FTP Server - Start .................................................................................................................. 115
Figure 130: FTP Server - Stop .................................................................................................................. 115
Figure 131: FTP Server – Settings............................................................................................................ 116
Figure 132: Normal Recorder.................................................................................................................... 117
Figure 133: Normal Recorder - Start Recording ....................................................................................... 117
Figure 134: Normal Recorder - End Recording ........................................................................................ 118
Figure 135: Call Recorder ......................................................................................................................... 119
Figure 136: Recorder Settings .................................................................................................................. 119
Figure 137: Recorder Storage .................................................................................................................. 120
Figure 138: Downloads ............................................................................................................................. 120
Figure 139: GXV3240 Location ................................................................................................................. 121
Figure 140: GXV3240 Diagnosis .............................................................................................................. 122
Figure 141: GXV3240 Camera.................................................................................................................. 123
Figure 142: GXV3240 Camera Settings ................................................................................................... 124
Figure 143: GXV3240 Gallery ................................................................................................................... 126
Figure 144: GXV3240 Gallery - Edit Picture ............................................................................................. 127
Figure 145: GXV3240 Gallery - Picture Options ....................................................................................... 127
Figure 146: Use Local Images .................................................................................................................. 128
Figure 147: Local Images .......................................................................................................................... 128
Figure 148: Use Network images .............................................................................................................. 129
Figure 149: Network Image Path .............................................................................................................. 129
Figure 150: GXV3240 Music - Refresh Music List .................................................................................... 130
Figure 151: GXV3240 Music - Play a Song .............................................................................................. 130
Figure 152: GXV3240 Music - Options ..................................................................................................... 131
Figure 153: GXV3240 Music - Sort Songs ................................................................................................ 131
Figure 154: GXV3240 Music - Create Playlist .......................................................................................... 132
Figure 155: GXV3240 Web Browser ......................................................................................................... 133
Figure 156: GXV3240 Browser Menu Options.......................................................................................... 133
Figure 157: Open New Window in Browser .............................................................................................. 134
Figure 158: GXV3240 Web Browser-Bookmarks ..................................................................................... 134
Figure 159: GXV3240 RSS News ............................................................................................................. 135
Figure 160: GXV3240 RSS News Settings ............................................................................................... 136
Figure 161: GXV3240 Weather ................................................................................................................. 136
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Figure 162: GXV3240 Weather Settings ................................................................................................... 137
Figure 163: GXV3240 Weather Update Settings ...................................................................................... 137
Figure 164: GXV3240 PNP Settings ......................................................................................................... 141
Figure 165: GXV3240 Connect to Wi-Fi ................................................................................................... 143
Figure 166: GXV3240 Connect to Wi-Fi-Show Advanced Options ........................................................... 143
Figure 167: Wi-Fi Settings Shortcut .......................................................................................................... 144
Figure 168: GXV3240 Bluetooth - Paired Device ..................................................................................... 145
Figure 169: Bluetooth Settings Shortcut ................................................................................................... 146
Figure 170: USB Headset ......................................................................................................................... 147
Figure 171: USB Headset Used for Speaking .......................................................................................... 147
Figure 172: SettingsDisplayHDMI ...................................................................................................... 148
Figure 173: SettingsDisplayHDMI Control ......................................................................................... 149
Figure 174: SettingsDisplayHDMI Audio Channel Switch.................................................................. 149
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DOCUMENT PURPOSE
This document describes how to configure the GXV3240 via phone's LCD menu and web UI menu to fully
manipulate the phone's features. To learn the advanced functions of GXV3240, please visit
http://www.grandstream.com/support to download the latest “GXV3240 Administration Guide”.
This guide covers following topics:
Product Overview
Getting started
Getting to know GXV3240
Make phone calls
Contacts
Blacklist
Call history
SMS
Calendar
Email
GS market
Tools
Recorder
Camera
Multimedia
Browser
RSS News
BS IM&P
Action URL
PNP
Connect to network and devices
Experiencing the GXV3240 applications
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CHANGE LOG
This section documents significant changes from previous versions of user guide for GXV3240. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
Firmware Version 1.0.3.180
Updated that attended transfer would put the account on hold in the transfer list.
Updated DUT will prompt for adding new calls or new incoming calls during preview.
Firmware Version 1.0.3.177
Added Support to set call forward when phone is on DND state [Call Forward - Busy/No Answer/DND]
Supported that DUT would not show unregistered accounts on SMS app. [Create New SMS]
Added Success notification for setting a recording as ring tone. [Set as ringtone]
Removed the Setup Wizard which was introduced in 1.0.3.171 after upgrading or factory reset.
Added timestamp in the exported call recording file name. [Export]
Added account selection for LDAP calls instead of automatically selecting the first active account when
the option is “Default”. [LDAP PHONEBOOK]
Firmware Version 1.0.3.171
Removed “Click to Return Call” animation on status bar. [Call Progress Status]
Updated dialing interface button “End” to “Cancel”.
Added sending SIP INFO message with “record” header when record key is pressed. [Call Recording]
Added “Record Mode” to specify the location for saving call recording. [Call Recording]
Firmware Version 1.0.3.162
Added “Disable RJ9 Headset Auto Detect”. [EHS Headset]
Firmware Version 1.0.3.158
Updated phone to automatically answer paging call after a short reminding tone rather than a long
one.
Added “Add to contacts” button in dial pad if input number does not match any in Contact. [Add to
contacts]
Updated preview function before answering the call would keep playing ringback on caller side.
Firmware Version 1.0.3.144
Changed FileManager Internal storage icon. [File Manager]
Supported new feature code "*2016" to start factory function apk. [Diagnosis]
Optimized dialer UI response.
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Broadsoft contacts result can automatically match input letter when searching contact. [Broadworks
XSI Contacts]
Firmware Version 1.0.3.131
Supported “Call Detail” for RTCP info report. [Call Details during Call]
Added prefix MPK Support. [Multi-Purpose Keys]
Added support headsets via USB port on GXV32xx. [USB Headset]
Added ability to show the call-in-progress status on GXV32xx panel. [Call Progress Status]
Added ability to access to the Bluetooth and Wi-Fi Settings menu through quick buttons on taskbar.
[Bluetooth Settings Shortcut ] / [Wi-Fi Settings Shortcut]
Removed Lync Setup Application.
Added ability to launch 3
Added storage settings for phone recording. [Recorded Files Settings]
Supported adding new participants via Audio/Video call in conference room. [Initiate Conference]
Added ability to configure the screensaver network images path as a folder path. [Screensaver]
Added support for Direct IP calls via IPv6. [Direct IP Call]
rd
party application upon handset off-hook and dialer app.
Firmware Version 1.0.3.92
Update document layout.
Firmware Version 1.0.3.75
Add video display mode explanations for video answer feature. [Make Phone Calls]
Add phonebook key function explanations for Phonebook option. [Contacts]
Firmware Version 1.0.3.62
Add disable video call feature option explanations and screenshots for making phone calls. [Make
Phone Calls]
Firmware Version 1.0.3.55
Add authentication type for BroadSoft Directories. [Broadworks XSI Contacts]
Firmware Version 1.0.3.46
Add “End” key to complete attended transfer during attended transferring. [Attended Transfer]
Firmware Version 1.0.3.37
Add to consult the third party before attended transferring the call. [Attended Transfer]
Firmware Version 1.0.3.30
Add call forward option on incoming call page. [Single Incoming Call]
GXV3240 User Guide
P a g e | 18
Add option to dismiss the prompt missed call log on LCD. [Missed Call]
Add option to hide IP address on Account Widget. [Account Status]
Add event notify feature. [Action URL]
Add mute key features While Idle. [Mute]
Firmware Version 1.0.3.22
Add BS-IM&P. [BS-IM&P]
Add PNP. [PNP]
Update HDMI Device. [HDMI Device]
Firmware Version 1.0.3.6
Add WiFi Static IP and PPPoE Setting. [Add Wi-Fi Networks]
Add Set Programmable Keys on Unregistered Account. [Set Programmable Keys On Unregistered
Account]
Firmware Version 1.0.1.54
Add BroadWorks Xsi Contacts. [Broadworks XSI Contacts]
Add BroadWorks Xsi Call History. [Broadworks XSI Call History]
Add Preview for video calls Contacts. [Single Incoming Call]
Firmware Version 1.0.1.39
Update screenshots.
Firmware Version 1.0.1.29
This is the initial version.
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GXV3240 User Guide
WELCOME
Thank you for purchasing Grandstream GXV3240 Enterprise Multimedia Phone for AndroidTM. The
GXV3240 combines a 6-line IP video phone with the power of a multi-platform video conferencing solution
and the convenience of an Android smartphone to offer an all-in-one voice, video, data, and mobility solution.
The GXV3240 is a 6-line IP multimedia phone with a 4.3" capacitive touch screen that runs the Android
Operating System and therefore offers full access to the hundreds of thousands of Android apps in the
Google Play Store - including business productivity apps such as Skype™, Microsoft Lync™, Salesforce1™,
and GoToMeeting™. The phone features Gigabit ports, HD audio and HD video, a built-in web browser,
integrated Wi-Fi for network flexibility, PoE, and a tiltable CMOS camera. The GXV3240 is compatible with
the GXP2200 Extension Module, allowing for quick and easy access to up to 160 contacts at the touch of
a finger. The GXV3240’s integrated Bluetooth allows users to sync the calendar and contact books on their
mobile phones with the GXV3240, to use Bluetooth headsets, and to transfer calls to and from the phone
to their mobile phones. By combining a state-of-the-art IP phone, an advanced video conferencing solution,
and the Android operating system, businesses throughout the world can now use one IP Phone for all
communication and productivity needs.
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GXV3240 User Guide
PRODUCT OVERVIEW
Feature Highlights
The following table contains the major features of the GXV3240:
Table 1: GXV3240 Features in a Glance
6 lines with up to 6 SIP accounts including FREE IPVideoTalk
account with video mail, up to 6-way audio conference and 3-way
video conference, phonebook with up to 1000 contacts, call history
with up to 1000 records
Dual switched auto-sensing 10/100/1000Mbps network ports, Wi-
Fi (802.11b/g/n20), PoE+, Bluetooth, USB, SD, HDMI, EHS with
Plantronics headsets support
4.3" (1024x600) capacitive (5 points) touch screen TFT LCD, mega
pixel CMOS sensor camera with privacy shutter
HD wideband audio, full-duplex hands-free speakerphone with
advanced acoustic echo cancellation
Runs the Android™ Operating System 4.2 and offers full access to
GXV3240
the Google Play Store - which includes thousands of business
productivity apps such as Skype, Microsoft Lync, SalesForce1,
GoToMeeting
Integrates with Grandstream's GXV series of IP video surveillance
cameras to view live camera feeds and to receive alerts/alarms
from IP cameras installed on the same network
Offers a multi-platform video conferencing solution (Grandstream's
Free IPVideoTalk, Skype, Microsoft Lync, and more)
Create Android applications for any business need to run on
GXV3240 using Google's API and Grandstream's SDK toolkit
GXV3240 Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features, languages and upgrade/provisioning settings for the GXV3240 phone.
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GXV3240 User Guide
Table 2: GXV3240 Technical Specifications
Protocols/Standards
Network Interfaces
Graphic Display
Camera
Bluetooth
Wi-Fi
Auxiliary Ports
Feature Keys
Voice Codec
Video Codec and
Capabilities
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-
MED, LDAP, TR-069, 802.1x, TLS, SRTP, RFC3605
Dual switched 10/100/1000 Mbps ports with integrated PoE
4.3"(480*272) capacitive (5 points) touch screen TFT LCD
Tiltable mega pixel CMOS camera privacy shutter
Yes, integrated. Bluetooth 2.1 + EDR
Yes, integrated. 802.11b/g/n
20
RJ9 headset jack (allowing EHS with Plantronics headsets), 3.5mm stereo
headset with microphone, dual USB ports, SD, mini HDMI
11 function keys for PHONEBOOK, BACKSPACE, HEADSET, MUTE, HOLD,
MESSAGE, TRANSFER, CONFERENCE, SPEAKERPHONE, SEND/REDIAL,
VOLUME. 3 dedicated Android keys for HOME, MENU, and BACK
Support for G.711µ/a, G.722 (wide-band), G.726-32, G.729, iLBC, OPUS, in-
band and out-of-band DTMF (In audio, RFC2833, SIP INFO)
H.264 BP/MP/HP, H263, video resolution up to 720p HD, frame rate up to 30 fps,
bit rate up to 2Mbps, 3-way video conference, anti-flickering, auto focus and auto
exposure, PIP (Picture-in-Picture), on-screen-display, camera block, still picture
capture/store, video recording, visual voice message indicator
Telephony Features
Sample Applications
Applications
Deployment
HD Audio
Base Stand
QoS
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 6-way
audio conference, shared-call-appearance (SCA) / bridged-line-appearance
(BLA), virtual MPK, downloadable phone book (XML, LDAP), call waiting, call
history, boss-secretary virtual button, flexible dial plan, hot desking, personalized
music ringtones, server redundancy & fail-over
Skype, Google Hangouts, Microsoft Lync, Web browser, GoToMeeting,
Facebook, Twitter, YouTube, news, weather, stock, Internet Radio, Pandora,
Last.fm, Yahoo Flickr, Photo bucket, alarm clock, Google calendar, mobile phone
data import/export via Bluetooth, etc. API/SDK available for advanced custom
application development
Allow various Android operating system 4.2 compliant applications to be
developed, downloaded and run in the embedded device with provisioning control
Yes, both handset and speakerphone support HD (wide-band) audio
Yes, integrated stand with multiple adjustable angles. Wall mountable
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
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GXV3240 User Guide
Security
Multi-language
Upgrade/ Provisioning
Power and Green
Energy Efficiency
Physical
Temperature and
Humidity
Package Content
Compliance
User and administrator level access control, MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1x media access control
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
Chinese, Korean, Japanese, and more
Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file
Universal power adapter included: Input: 100-240VAC 50-60Hz; Output: 12VDC,
1.5A (18W);
Integrated PoE+ (Power-over-Ethernet) 802.3at, Class 4
Dimension: 196.5mm (W) x 206.2mm (L) x 85.2mm (H)
Unit weight: 0.92kg
Package weight: 1.45kg
Operating: 0oC to 40oC
Storage: -10oC to 60oC
Humidity: 10% to 90% Non-condensing
GXV3240 phone, handset with cord, base stand, universal power supply, network
cable, lens cleaning cloth, quick installation guide, brochure, GPL license
FCC: Part 15 (CFR47) Class B, Part15C, MPE, UL 60950 (Power Adapter)
CE: EN55022 Class B, EN55024 Class B, EN61000-3-2, EN61000-3-3,
EN60950-1, EN300-328, EN301-489, EN62311, EN62479, RoHS
RCM: AS/ACIF S004, AS/NZS CISPR22/24 Class B, AS/NZS 60950, AS/NZS
4268, AS/NZS 4771
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GXV3240 User Guide
GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and also
information for obtaining the best performance with the GXV3240.
Equipment Packaging
Table 3: Equipment Packaging
1 x GXV3240 Main Case.
1 x Handset.
1 x Phone Card.
1 x Ethernet Cable.
1 x 12V Power Adapter.
1 x Wall Mount.
1 x Phone Stand.
1 x Screen Cleaning Cloth
1 x Quick Installation Guide.
1 x GPL License.
Note: Check the package before installation. If you find anything missing, contact your system administrator.
Figure 1: GXV3240 Package Content
GXV3240
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GXV3240 User Guide
GXV3240 Phone Setup
The GXV3240 can be installed on the desktop using the built-in stand or attached on the wall using the
slots for wall mounting.
Figure 2: Slots For The Wall Mount And Phone Stand On The GXV3240.
Using the Phone Stand
The GXV3240 has a built-in phone stand. To set up the GXV3240 as your desk phone, follow the steps
below:
1. Attach the phone stand to the back of the phone where there is a slot for the phone stand. Upper part
and bottom part are available for two angles;
2. Connect the handset and main phone case with the phone cord;
Using the Slots for Wall Mounting
1. Attach the wall mount to the slots on the back of the phone;
2. Attach the phone to the wall via the wall mount hole;
3. Pull out the tab from the handset cradle (see figure below);
4. Rotate the tab and plug it back into the slot with the extension up to hold the handset while the
phone is mounted on the wall.
Figure 3: Tab On The Handset Cradle.
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GXV3240 User Guide
Description of the GXV3240
Figure 4: GXV3240 Front View
Figure 5: GXV3240 Back View
Table 4: GXV3240 Connectors
USB Port
SD Card Slot
HDMI Port
Headset Port
Handset Port
PC Port
USB devices can be connected via the USB port. For example, connect a USB flash
drive to save captured pictures.
Connect SD storage device to the SD Card Slot.
Connect display device to the HDMI port via HDMI cable.
RJ9 headset connector port.
RJ9 handset connector port.
10/100/1000Mbps RJ-45 port connecting to PC.
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GXV3240 User Guide
LAN Port
Power Jack
EXT Port
10/100/1000Mbps RJ-45 port connecting to Ethernet.
12V DC Power connector port.
RJ11 connector port to connect the extension board GXP2200EXT.
Connecting the GXV3240
To setup your GXV3240, please follow the steps below:
1. Connect the handset and main phone case with the phone cord;
2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
3. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 2, this step could be skipped;
4. The LCD will display booting up or firmware upgrading information. Before continuing, please wait
for the main screen display to show up;
5. Using the web configuration interface or from the menu of the touch screen, you can further
configure network connection using static IP, DHCP and etc.
GXV3240 Extension Module (GXP2200EXT)
The GXV3240 uses GXP2200EXT as the extension module. The extension module is an ideal solution for
the busy enterprise environment looking to add the ability to receive and dispatch calls efficiently. Each
GXP2200EXT extension module has 20 programmable buttons, LEFT and RIGHT buttons, supporting 40
Multiple Purpose Keys to be configured. GXV3240 supports up to 4 extension modules, adding 160 fully
programmable phone extensions to the phone.
Table 5: GXP2200EXT Packaging
GXP2200EXT Board
GXP2200EXT Stand
RJ11-RJ11 Cable
Connector Plate
Screws
Quick Installation Guide
Note:
1
1
1
1
4
1
The GXP2200EXT is an additional accessory for the GXV3240. Therefore, the GXP2200EXT (including
extension module accessories for installation) is not included in the GXV3240 box.
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GXV3240 User Guide
To set up the GXP2200EXT with the GXV3240, please follow the steps below:
1. On the back of the GXV3240 and the GXP2200EXT, there are slots for connector plate. Attach the
connector plate between the slots for GXV3240 and the GXP2200EXT;
2. Apply the screws provided and securely tighten them in (See Figure 6: GXV3240 Back View with
GXP2200EXT).
3. Connect the GXP2200EXT to the GXV3240 via the EXT port using the RJ11-RJ11 cable provided with
the GXP2200EXT;
4. Install the phone stand on the GXV3240 and the GXP2200EXT;
5. Power up the GXV3240. The GXP2200EXT will show the booting up screen with version information
and connecting status;
6. After successfully booting up, the GXP2200EXT will stay in idle. Press and hold the LEFT button for
about 3 seconds to check the version information and status.
Figure 6: GXV3240 Back View with GXP2200EXT
The GXP2200EXT can be configured via the web GUI of the GXV3240 connected. After successfully
configured, press LEFT or RIGHT button on the GXP2200EXT and users could browse all the MPK's status
in different pages.
For more information on installing, connecting and configuring the GXP2200EXT with GXV3240, please
refer to the GXP2200EXT user manual in http://www.grandstream.com/support.
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GXV3240 User Guide
GETTING TO KNOW GXV3240
Use the Touchscreen
When the phone boots up in HOME screen, the LCD will display as below. A registered account is shown
in the following figure and users might need register their own account to have the account status displayed.
The Status Bar shows time, network
connectivity, signal strength, notification
information and etc.
Account information displays in the
account widget. Up to 6 accounts can be
registered and displayed. If Bluetooth
hands-free profile is used or Microsoft
Lync account is logged in, the Bluetooth
account or Lync account information will
display here as well.
Shortcut: Contacts
Shortcut: Call History
Shortcut: Menu
Shortcut: Voicemail
Shortcut: Phone Dialer
Figure 7: GXV3240 Default Home Screen
Tap on the onscreen Menu icon , the settings and applications menu will be brought up as shown below.
Figure 8: GXV3240 Onscreen Menu
To fully manipulate the GXV3240 capacitive touch screen, use your fingers to operate the following on the
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GXV3240 User Guide
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