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DOCUMENT PURPOSE
This document describes how to configure the GXV3240D via phone's LCD menu and web UI menu to
fully manipulate phone's features. The intended audiences of this document are phone administrators. To
learn the basic functions of the GXV3240D, please visit http://www.grandstream.com/support to download
the latest "GXV3240D User Guide".
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GNU GPL INFORMATION
GXV3240D firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl.
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CHANGE LOG
This section documents significant changes from previous versions of GXV3240D user manuals. Only
major new features or major document updates are listed here. Minor updates for corrections or editing are
not documented here.
FIRMWARE VERSION 1.0.1.54
Add Hide LDAP Contacts
Add Hide Local Call History
Add BS Call Log Update Interval
Add SRTP Encryption Bit
Add BroadWorks Xsi features
Add Enable Function for Incoming Call
Update the descriptions for some options
FIRMWARE VERSION 1.0.1.39
Add “Check SIP User ID for Incoming INVITE”
Add “Only Accept SIP Requests from Known Servers”
Add “Jitter Buffer Maximum (ms)”
Add “Start Video Call Fullscreen”
Add “Configuration via Keypad Menu”
Delete “Configuration via LCD Menu”
FIRMWARE VERSION 1.0.1.36
Update information forCompliance
Update information for Handset TX/RX Gain
FIRMWARE VERSION 1.0.1.29
This is the initial version.
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WELCOME
Thank you for purchasing Grandstream GXV3240D Enterprise Multimedia Phone for AndroidTM. The
GXV3240D combines a 6-line IP video phone with the power of a multi-platform video conferencing
solution and the convenience of an Android smartphone to offer an all-in-one voice, video, data, and
mobility solution. The GXV3240D is a 6-line IP multimedia phone with a 4.3" capacitive touch screen that
runs the Android Operating System and therefore offers full access to the hundreds of thousands of
Android apps in the Google Play Store - including business productivity apps such as Skype™, Microsoft
Lync™, Salesforce1™, and GoToMeeting™. The phone features Gigabit ports, HD audio and HD video, a
built-in web browser, integrated Wi-Fi for network flexibility, PoE, and a tiltable CMOS camera. The
GXV3240D is compatible with the GXP2200 Extension Module, allowing for quick and easy access to up
to 160 contacts at the touch of a finger. The GXV3240D’s integrated Bluetooth allows users to sync the
calendar and contact books on their mobile phones with the GXV3240D, to use Bluetooth headsets, and to
transfer calls to and from the phone to their mobile phones. By combining a state-of-the-art IP phone, an
advanced video conferencing solution, and the Android operating system, businesses throughout the
world can now use one IP Phone for all communication and productivity needs.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operationof this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXV3240D as it may cause damage to the products
and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
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PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
6 lines with up to 6 SIP accounts including FREE IPVideoTalk account with video mail, up to 6-way
audio conference and 3-way video conference, phonebook with up to 1000 contacts, call history with
up to 1000 records.
USB, SD, HDMI, EHS with Plantronics headsets support, support for up to 4 cascaded GXP2200EXT
modules.
4.3" (480x272) capacitive (5 points) touch screen TFT LCD, mega pixel CMOS sensor camera with
privacy shutter.
HD wideband audio, full-duplex hands-free speakerphone with advanced acoustic echo cancellation.
Runs the Android™ Operating System 4.2 and offers full access to the Google Play Store - which
includes thousands of business productivity apps such as Skype, Microsoft Lync, SalesForce1,
GoToMeeting.
Integrate with Grandstream's GXV-series of IP video surveillance cameras to view live camera feeds
and to receive alerts/alarms from IP cameras installed on the same network.
Offers a multi-platform video conferencing solution (Grandstream's Free IPVideoTalk, Skype, Microsoft
Lync, and more).
Create customized Android applications for any business need to run on the GXV3240D using
Google's API and Grandstream's SDK toolkit.
GXV3240D TECHNICAL SPECIFICATIONS
Table 1:GXV3240D Technical Specifications
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
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Wi-Fi
Yes, integrated. 802.11a/b/g/n
Auxiliary Ports
Feature Keys
Voice Codec
Video Codec and
Capabilities
Telephony Features
Sample Applications
RJ9 headset jack (allowing EHS with Plantronics headsets), USB, SD, Mini
HDMI, extension module port
11 function keys for PHONEBOOK,BACKSPACE, HEADSET, MUTE, HOLD,
MESSAGE, TRANSFER, CONFERENCE, SPEAKERPHONE, SEND/REDIAL,
VOLUME. 3 dedicated Android keys for HOME, MENU, and BACK
Support for G.711µ/a, G.722 (wide-band), G.726-32, iLBC, Opus
(pending),in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)
H.264 BP/MP/HP,video resolution up to 480p, frame rate up to 30 fps, bit rate up
to 2Mbps, 3-way conference, anti-flickering, auto focus and auto exposure, PIP
(Picture-in-Picture), on-screen-display, camera block, still picture capture/store,
video recording, visual voice message indicator
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 6-way
audio conference, shared-call-appearance (SCA) / bridged-line-appearance
(BLA), virtual MPK, downloadable phone book (XML, LDAP), call waiting, call
history, boss-secretary virtual button, flexible dial plan, hot desking, personalized
music ringtones, server redundancy & fail-over
Skype, Google Hangouts, Microsoft LYNC, Web browser, Adobe Flash,
Facebook, Twitter, Youtube, news, weather, stock, Internet Radio, Pandora,
Last.fm, Yahoo Flickr, Photobucket, alarm clock, Google Calendar, mobile phone
data import/export via Bluetooth, etc. API/SDK available for advanced custom
application development
Applications
Deployment
HD Audio
Base Stand
Allow various Android operating system 4.2 compliant applications to be
developed, downloaded and run in the embedded device with provisioning control
Yes, HD handset and speakerphone with support for wideband audio
Yes, integrated stand with 2 adjustable angles. Wall mountable
Yes, can power up to 4 GXP2200EXT modules which feature a 128x384 graphic
Extension Module
LCD, 20 quick-dial/BLF keys with dual-color LED, 2 navigation keys, and less
than 1.2W power consumption per unit
QoS
Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
User and administrator level passwords, MD5 and MD5-sess based
USB Port can connects with the mouse/keyboard or charging for USB devices.
USB Port also can connects with USB Disk as the phone’s storage.
But end user can't read the USB Disk data through PC when PC connect with
IP Multimedia Phone.
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Go to LCD onscreen MENU and then tap on Settings;
Or
On GXV3240D idle screen, press MENU button and then tap on System settings.
PERSONALIZED ACCOUNT
In this menu, all the six SIP accounts will show up with registration status displayed. Tap to select the SIP
account to configure ring tone, auto answer, shared call appearance and call forwarding settings.
Ringtone
Select ring tone for the incoming call to this SIP account. If "Custom Ringtone" is selected, File
Manager will be opened for users to choose their own music file to be configured as the incoming call
ring tone. Users will see the music file name as the ring tone name in account ring tone settings in LCD
as well as in web GUI.
Auto-Answer
If set to "Always",the phone will automatically turn on the speaker phone to answer all incoming
calls.
If set to "Enable Intercom/Paging", the phone will answer the call based on the SIP info header
sent from the server/proxy.
By default, it's turned off.
Shared Call Appearance (SCA)
Shared Call Appearance (SCA):Enable or disable SCA on the account.
Enable Barge-in:If set to "Yes", the user could barge into an active call on a shared line.
Auto Fill Call Park Code:If set to "Yes", the configured "Call Park Service Code" will be
automatically filled in on the phone's dial pad when picking up the parked call. This is used when
"Special Mode" is set to "Broadsoft" (from web UI or provisioning) and "Enable SCA" is set to
"Yes".
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Call Park Service Code: Configure the pickup feature code for call parking. If "Auto Fill Call Park
Code" is set to "Yes", this call park service code will be automatically filled in on the phone's dial
pad when picking up the parked call. This is used when "Special Mode" is set to "Broadsoft" (from
web UI or provisioning) and "Enable SCA" is set to "Yes".
Seize Line Timeout (s):Configure the timeout before the line can be seized (in seconds) when
using shared line. The default setting is 15 seconds.For Shared Call Appearance, phone must
send a SUBSCRIBE-request for the line-seize event package whenever a user attempts to take
the shared line off hook. “Line Seize Timeout” is the line-seize event expiration timer.
Call Forwarding
The incoming call to this SIP account can be forwarded to another number using different rules as
configured here.
None:Call forwarding feature is disabled. This is the default setting.
Unconditional: Forward all calls to a particular number.
Time based: Set the time range and number to be forwarded to. In this time range, calls are
forwarded to the number specified in "In Time Forward To"; out of this time range, calls are
forwarded to the number specified in "Out Time Forward To".
Others: When the phone is busy, calls are forwarded to the number specified in "Busy To"; when
incoming calls are not answered, the calls are forwarded to the number specified in "No Answer
To"; the waiting time for answering calls is specified in "No Answer Timeout (s)".
WIRELESS &NETWORK
Users can configure Ethernet settings, Wi-Fi, Bluetooth, VPN, PPPoE and other advanced network
settings here.
ETHERNET SETTINGS
Configure DHCP, Static IP or PPPoE to for the phone to access network via Ethernet settings.
If DHCP is selected, the phone will get IP address automatically from the DHCP server in the network.
This is the default mode.
If Static IP is selected, enter the information for IP Address, Subnet Mask, Default Gateway, DNS
Server and Alternative DNS server.
If PPPoE is selected, enter PPPoE Account ID and PPPoE Password provided from the PPPoE server
to get authenticated for network access.
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WI-FI SETTINGS
Tap on "Wi-Fi" to turn on/off Wi-Fi connection. By default it's turned off.
Tap on "Wi-Fi Settings" to set up and manage wireless access points. This option is available only
when Wi-Fi is turned on.
View available Wi-Fi networks. A list of available Wi-Fi network within the range will be displayed
in "Wi-Fi Settings" menu.
Scan. Press MENU button and select "Scan" to initate scan for the Wi-Fi network within the
range.
Connect to available Wi-Fi network. Tap on the SSID in the list and enter the password to
quickly connect to it. The phone will get IP address via DHCP from the wireless router.
Add Network. If the Wi-Fi network SSID doesn't show up in the list, or users would like to set up
advanced options for the Wi-Fi network, press MENU button and select "Add Network".
Then Enter SSID, Security type, password and set up address type (DHCP/Static IP/PPPoE) in
the prompt dialog. The phone will reboot with Wi-Fi network connected.
WPS Push Button. Press MENU button and select "WPS Push Button" for an easy and
secure Wi-Fi network setup. Once selected, check your router and press the Wi-Fi Protected
Setup (WPS) button on the router so that the Wi-Fi connection and security can be automatically
set up between the phone and the router. The phone should get network connection shortly after
successfully setup.
WPS Pin Entry. Press MENU button and select "WPS Pin Entry" for an easy and secure
Wi-Fi network setup. Once selected,a randomly generated PIN number will show on the phone for
you to enter it on your Wi-Fi router. The setup can take up to 2 minutes to complete and the phone
should get network connection once done.
Wi-Fi Direct. This is to set up peer-to-peer connection between two Wi-Fi Direct devices so that
they can share data and sync files. Press MENU button button and select "Search for
devices". Then tap on the available peer device to initiate connection.
Advanced Settings. Press MENU button and select "Advanced".
Network Notification: If enabled, the phone will show notification on the top status bar indicating
an open network is available. By default it's enabled.
Avoid Poor Connections: If enabled, Wi-Fi network won't be used unless the connection is good.
By default it's disabled.
MAC address: This shows the MAC address of the phone.
IP address:This shows the IP address of the phone from Wi-Fi network.
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For more information about how to use Wi-Fi on the GXV3240D, please refer to the following link:
Tap on "Bluetooth" to turn on/off Bluetooth connection. By default it's turned off.
Tap on "Bluetooth Settings" to set up and manage Bluetooth connections. This option is available
only when Bluetooth is turned on.
Figure 1: GXV3240D Bluetooth Settings
Visibility. Tap on "GXV3240D" on the top of the above screen to switch visibility status of the
phone via Bluetooth. Normally you would need turn it on during pairing process so that other
Bluetooth devices can discover the GXV3240D.
Visibility timeout. Press MENU button and select "Visibility timeout". Tap to select the
timeout interval among "2 minutes", "5 minutes", "1 hour" or "never". By default, the visibility
timeout is 2 minutes.
Rename phone. Press MENU button and select "Rename phone" to change the name of
the GXV3240D, which is displayed on other Bluetooth devices when discovered. By default, it's
"GXV3240D" as shown on the top of the Bluetooth settings screen.
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Search for devices. Press MENU button and select "Search for devices" to initiate scan
process on the GXV3240D to discover the Bluetooth devices within the range.
Enable headset mode. When it's turned on, the connected mobile devices via Bluetooth can
switch phone call to the GXV3240D so that users can talk using the GXV3240D handset/speaker
for phone calls on the mobile devices. The Bluetooth Handsfree profile for the mobile phone
number will also show as one line in the dial screen for users to make call using the GXV3240D.
Pairing. Tap on the Bluetooth device name in the scan result to pair and connect to the device.
Show received files. Press MENU button and select "Show received files" to check
Bluetooth file transfer history and access received files.
Paired device settings. If the device is paired, tap on icon on the right side of the paired
Bluetooth device name to access settings including "Rename", "Unpair" and "Headset audio".
Please note "Headset audio" can be turned on only if "Enable headset mode" is set to Yes.
For more information about Bluetooth feature on the GXV3240D, please refer to the following link:
http://www.grandstream.com/products/gxv_series/GXV3240D/documents/GXV3240D_bluetooth_guide.pd
f
Figure 2: GXV3240D Bluetooth Paired Device Settings
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VPN
1. Tap on "Add VPN profile"to set up VPN connection. The supported VPN type are "PPTP",
"L2TP/IPSec PSK", "L2TP/IPSec RSA", "IPSec Xauth PSK", "IPSec Xauth RSA" and "IPSec Hybrid
RSA".
2. Once added, the profile will be displayed in the VPN list.
3. Touch and press it for about 2 seconds until a dialog box shows up. Users can select to edit this VPN
profile or delete it.
PROXY SETTINGS
For some network setup, it is required to connect to the Internet via proxy server. Manually configure
"Proxy hostname", "Proxy port" and "Bypass proxy for" in proxy settings for the phone to get Internet
connection successfully.
ADDTIONAL NETWORK SETTINGS
LLDP
Turn on/off LLDP on the GXV3240D. If turned on, the phone will be able to discover the LAN polices as
set up in the switch side to obtain network settings such as VLAN tag, Layer 2 QoS 802.1p priority and
Layer 3 QoS in a plug-and-play manner.
Layer 3 QoS for SIP
This field defines the layer 3 QoS parameter for SIP packets. This is the value used for IP Precedence,
Diff-Serv or MPLS. The Default value is 48.
Layer 3 QoS for Audio
This field defines the layer 3 QoS parameter for audio packets. This is the value used for IP
Precedence, Diff-Serv or MPLS. The Default value is 48.
Layer 3 QoS for Video
This field defines the layer 3 QoS parameter for video packets. This is the value used for IP
Precedence, Diff-Serv or MPLS. The Default value is 48.
Layer 2 QoS 802.1Q/VLAN Tag
This field contains the value used for layer 2 VLAN tagging. The Default value is 0.
Layer 2 QoS 802.1p/Priority Value
This assigns the priority value of the Layer2 QoS packets. The Default value is 0.
802.1x mode
This option allows the user to enable/disable 802.1x mode on the phone. The default setting is
disabled. To enable 802.1x mode, select the 802.1x mode, enter the Identity and MD5 Password to be
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authenticated to the network.
TETHERING&PORTABLE HOTSPOT
The GXV3240D can be served as a Wi-Fi access point for other devices to connect to wireless network if
hotspot is turned on.
1. Turn on hotpot by tapping on "Portable Wi-Fi hotspot". Icon will show on the top status bar of
the GXV3240D.
2. Tap on "Set up Wi-Fi hotspot" to configure network SSID, security type and password. Please make
sure the password has at least 8 characters. Otherwise, users won't be able to save the setting.
3. On the other device that needs Wi-Fi access, turn on Wi-Fi,look for the SSID of the GXV3240D hotspot
and enter authentication information to get connected.
SOUND
Use the Sound settings to configure phone's sound mode, volume, ring tone and notification tone.
Silent mode. Tap on it to turn on/off the sound from speaker when there is incoming call.
HDMI. Tap on it to switch the audio output between the HDMI and local channels when HDMI device
connected. If it is on, the audio will be output via the remote HDMI device. Or it will output from local
speaker, headset or other non-HDMI audio channels.
Line order. Tap on it to select 3.5mm earphone line order "CTIA" or "OMTP". Audio loopback test for
Figure 3: GXV3240D Wi-Fi Hotspot
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the selected option is available if the 3.5mm earphone is plugged in.
Volume. Tap on Volume and scroll left/right to adjust the volume for Ringtone, Media and Alarm.
When adjusting the volume, the tone will be played reflecting the volume change.
Brightness. Tap on Brightness and scroll left/right to adjust the LCD brightness.
Screen timeout. Tap to open the dialog to set the screen timeout interval.
Screensaver timeout. Tap to open thedialog to set the screensaver timeout interval.
Daydream. Tap to select the screensaver on the phone.
ScreenSaver. After selecting "ScreenSaver", tap on to configure network image path, local
image path and animation intervals for screen saver display.
Clock. Display analog clock as screen saver.
Colors. Display color as screen saver.
Photo Frame. After selecting "Photo Frame", tap on to select local pictures to be displayed
in photo frame as screen saver.
Photo Table. After selecting "Photo Table", tap on to select local pictures to be displayed in
photo table as screen saver.
Font size. Tap on it to adjust the font size for LCD screen.
Landscape Screen. Tap on the checkbox to enable/disable landscape display on all the screens. This
option is usually used when the 3rd party application displays vertically when running on the GXV3275
screen. If it is enabled, it may cause some apps disabled.
HDMI. Tap on it to turn on/off the HDMI video output when HDMI device connected.
HDMI display settings. Tap on "HDMI display settings" to adjust display size on the HDMI device.
STORAGE
The storage status for phone's internal and external storage devices is sorted and displayed with different
categories. Users can tap on the category to manage the corresponding data (see table below).
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Apps
Tap on it to access running apps, downloaded apps, all apps and etc. Users could
tap on the app to stop the process.
Cached data
Tap on it to clear cached data for all apps.
Misc.
Tap on it to open the file system of the storage in FileManager. Users can then
select the folders to be cleaned up.
Picture, videos
Tap on it to open albums in Gallery.
Audio
Tap on it to open the audio file using Music app or FileManager.
Downloads
Tap on it to open download history.
Figure 4: GXV3240D Storage
Table 3: GXV3240D Storage Category and Actions
Users can tap on "Erase SD card" to remove all the pictures, video and files from the SD card in the
phone's storage.
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APPLICATIONS
Figure 5: Erase SD Card
VIEW APPLICATIONS
Users can view the details and manage the applications installed on the GXV3240D. There are four tabs,
with lists of applications and their components in each tab. At the bottom of each tab is the memory usage
information for the selected tab. The four tabs are:
Downloaded: To view the applications you’ve downloaded from GS Market or other sources.
On SD Card: To view the applications on the SD card of the phone's storage.
Running: To view the running or cached applications.
All: To view all the applications installed on the GXV3240D.
User can swipe left/right on the screen to switch among the tabs.
MANAGE APPLICATIONS
Tap on an application, process or service to open it. The Application Info screen for each application lists
its name, version, size and etc. Depending on the app, it may also include options for managing the
application's data, forcing the application to stop, and disabling the application. Usually the options are:
Use the "Force stop"softkey to stop an application that is misbehaving.
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