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Grandstream Networks, Inc. GXV3175 USER MANUAL Page 5 of 119
FIRMWARE VERSION 1.0.0.32 Updated : 12/2010
WELCOME
Thank you for purchasing Grandstream GXV3175 IP Multimedia Phone. GXV3175 IP Multimedia Phone
represents the future in personal IP multimedia communication as the ultimate desktop multimedia phone.
You will experience a brand-new exploration with GXV3175’s 7” touch screen color LCD, plug-and-play
access to free real-time video/voice call, always-on Internet web entertainment and social networking
applications.
This user manual is designed to help you configure and manage GXV3175 IP Multimedia Phone. Besides
demonstrating how to install the unit with ease, this manual will explain how to fully utilize the entire
phone’s voice and video call features like conference call, direct IP call as well as explore all the built-in
feature-rich multimedia applications such as YouTube, Google Voice, Flickr and more.
GXV3175 OVERVIEW
The GXV3175 is an ideal desktop IP multimedia phone highlighting 7” touch screen color LCD, tilt capable
1.3M CMOS camera, integrated Wifi, comprehensive auxiliary ports, feature-rich web applications with
novel streamline design and modeling. It supports a high quality selection of audio codecs and is
compatible with the H.264/H.263/H.263+ video codec. The advanced telephony and video features,
rd
interoperability with 3
device for both enterprise and consumer users.
Once the GXV3175 is plugged into the broadband Internet connection, you can begin to make video calls
with impressive clarity and enjoy other features of the multimedia phone including:
Integrated web browser for one-touch access to personalized RSS feeds of real-time online
information services (news videos, stock and currency updates, weather forecasts and etc.)
Access to thousands of Internet radio stations and popular online music networks such as Last.fm
Access to social networking sites such as Google Voice and web photo albums like Yahoo Flickr
Access to streaming Internet entertainment sites including YouTube and Movie Trailer
Access to build-in games featuring the touch screen operation
Digital Photo Frame
Full duplex speakerphone
Ability to project video onto TV
CAUTION: Changes or modifications to this product not expressly approved by Grandstrea m, or operation of
this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
party SIP products and ease of use make it an innovative and unique IP multimedia
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This docu ment is subject to change without notice. The latest electronic version of this user manual is
Ethernet PortDual switched 10M/100M auto-sensing Ethernet ports. LCD 800 x 480 resistive touch screen LCD.CameraTilt Capable 1.3M pixel CMOS camera with privacy shutter (VGA).Auxiliary Ports RCA Type Stereo and Media output port, 3.5mm stereo headset port, 2 x
Exterior Black ABS plastic, Flat Panel with 1 x home button, two-angle stand. Universal Power SupplyInput: 100-240V AC
Dimension243.5mm x 168mm x 36mm. Weight 1.04kg (phone with handset and stand), 1.95kg (package weight).Operating TemperatureHumidity 10%-90% Non-Condensing. Compliance FCC/CE/C-Tick.
Table 3: GXV3175 Technical Specifications
2 x 10/100Mbps Ethernet Ports with integrated PoE,2 x USB(2.0)port,
under low bandwidth (32kbps-1Mbps).7” resistive touch screen LCD with 800 x 480 resolution, 45 degreerotating lens (perpendicular), Advanced VGA lens, auto focus, auto exposure, zoom in and zoom out (2x optical 2x digital) , Camera Block,PIP(Picture-in-Picture) and still picture capture/store.
- Application features: Built-in Web Browser, RSS News, Weather Forecast, Internet Radio, Media Player, Picture Viewer, Games,Calculator, Alarm clock, File Manager, Youtube, Google Voice and etc.
dialing on off-hook, automatic answering, call records, volume control,
voice message waiting indicator, downloadable custom ring tone,
switchable handset/headset/speaker during call.
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Caller ID(Privacy)
Private header support for anonymouscalls. Firmware Upgrade- Configuration file authentication (beforeaccepting changes).
- TFTP/HTTP upgrade support, allows users to specify different URLs for
the server to download from. AdvancedServer FeaturesDNS SRV support, SIP server failure transfer, message waiting indicator
and custom screensaver.Security - MD5 and MD5-sess DIGEST encoding and authentication.
- Security protection: SIP over TLS and SRTP.
- Support for TR-069.
- Support for OpenVPN for increased security and control.
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INSTALLATION
EQUIPMENT PACKAGING
This GXV3175 package contains:
1. One (1) GXV3175 Phone Main Case with One (1) Stylus inserted in the back
2. One (1) Handset
3. One (1) Quick Start Guide
4. One (1) Headset Dongle
5. One (1) Ethernet Cable
6. One (1) Phone Cord
7. One (1) 12V Power Adapter
8. One (1) Phone Stand
9. One (1) Wall Mount
10. One (1) TV VGA Adapter Cable
Figure 1: GXV3175 Equipment Packaging
SAFETY COMPLIANCES
GXV3175 complies with FCC/CE/C-Tick safety standards. The power adapter of GXV3175 is compliant
with the UL standard. Please use the universal power adapter provided with the GXV3175 package only.
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The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adapters.
WARRANTY
If GXV3175 was purchased from a reseller, please contact the company the phone was purchased for
replacement, repair or refund. If the phone was purchased directly from Grandstream, please contact
Grandstream Sales and Service Representative for a RMA (Return Materials Aut horization) number before
the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.
WARNING: Use the power adapter provided with the phone. Do not use a different power adapter as this
may damage the phone. This type of damage is not covered under warranty.
CONNECTING THE GXV3175 IP MULTIMEDIA PHONE
Figure 2: GXV3175 Ports and Interface
Tab l e 4: GXV3175 Ports and Interface
Item Name Description
1 Home Button Press Home button to navigate to main screen
2 Camera 1.3M pixel adjustable CMOS camera with privacy shutter
3 PC Ethernet Port 10/100Mbps RJ-45 port connecting to PC
4 Network Ethernet Port 10/100Mbps RJ-45 port connecting to Ethernet
5 Power Jack 12V DC Power connector port
6 RJ11 Jack Phone handset connector port
7 Camera Adjust Wheel Scroll the wheel to turn on/off the camera;
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Adjust the camera position and lens angle
8 Stylus Stylus for touch screen (optional)
9 USB Port USB devices may be connected via the USB port. For example, you can
connect a USB flash drive to save captured pictures and plug in USB
keyboard or mouse for the built-in web browser
10 SD Card Slot SD card could be inserted in for picture/music/video files storage
11 Headset Jack 3.5mm stereo headset connector port
12 RCA Video/Audio Jacks Audio/video output port for external peripherals (e.g. TV)
WALL MOUNT
GXV3175 has two slots on the back of the phone for wall mounting convenience. (See Figure 3)
Figure 3: Wall Mount for GXV3175
PHONE STAND
GXV3175 can also be placed on the table or desk via the phone stand. (See Figure 4) There are two
positions for the stand on the back of the phone with each position supporting a different angle.
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Figure 4: Phone Stand for GXV3175
CONNECTING GXV3175 IP MULTIMEDIA PHONE
Figure 5: Connecting the GXV3175
MAKING THE FIRST CALL WITH IPVIDEOTALK SERVICE
GXV3175 offers users the ability to send and receive free lifetime video calls to other
GXV3175/GXV3140 on the IPVideoTalk network. Once the GXV3175 is connected, video calls can be
made using Grandstream’s configuration peer-to-peer SIP technology and IPVideoTalk service. To place
the first video call, complete the following three simple steps:
1) Connect the handset, network cable and power adapter to the GXV3175 using the methods
described above. After the phone boots up and obtains an IP address through DHCP, it will
attempt to register to the IPVideoTalk network. When the user boots the phone for the first time,
Account 1 will be registered to the IPVideoTalk server with a provisioned extension number
810xxxx.
2) If the registration is successful, the “IPVideoTalk” text on the LCD will turn green and an assigned
IPVideoTalk number (810xxxx) specific to this phone will be displayed. At this point, the phone is
ready for making and receiving video calls over the IPVideoTalk network.
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3) Tap on the account (See Figure 5) in the touch screen then the dial pad will show up for on-hook
dialing (See Figure 6). Dial the number of any other phone registered on the IPVideoTalk network
and press “Video Call” or “Audio Call” button in the dial pad. If the user has purchased more
GXV3175/GXV3140 IP Multimedia phones, these phones are able to establish video calls
between each other and the user will immediately experience the plug and play nature of the
GXV3175. If a user has only one GXV3175, the user can choose to experience the multimedia
features by dialing 0 to establish a video call with the preset extension on the server .
Figure 6: Select IPVideoTalk account in the marked area to make first call
Figure 7: Press 0 and select Video Call
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FIRMWARE VERSION 1.0.0.32 Updated : 12/2010
Figure 8: Establishing Video Call in GXV3175
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USING THE GXV3175 IP MULTIMEDIA PHONE
LCD
When the phone is idle, the LCD screen will look similar to Figure 9. (The account and IP address may be
different from case to case, depending on the network environment and the settings.)
Figure 9: GXV3175 LCD Idle Screen
Users could hold and drag on the center area of the main screen then slide from right to left to switch the
screen to view the different desktop widgets in the four screens. In the left hand side of the status bar,
there are four green tabs indicating the current page of the screen.
Figure 10 shows the screen that displays weather and currency information.
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FIRMWARE VERSION 1.0.0.32Updated : 12/2010
Figure 10: LCD IDLE screen displaying Weather and Currency Information
Move around all the way to left to switch to screen that displays News Videos and Stock information. See
Figure 11.
Figure 11: LCD Idle screen displaying News Videos and Stock information
Switch again to the last screen that shows Calendar and RSS News. See Figure 12.
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FIRMWARE VERSION 1.0.0.32Updated : 12/2010
Figure 12: LCD Idle screen displaying Calendar and RSS News
In Figure 12, on the button menu of each screen, users could select “Menu” to access the full menu, sel ect
“Phone” to make a call, select PIP, News Videos, Youtube,
Internet Radio or Brower for the
corresponding applications
. If the users press button on the left, new widgets which include Info,
Weather , RSS Ne ws, Cont acts and Internet Ra dio will be avail able t o open and di splay in the main scree n.
(See Figure 13)
Figure 13: Open new widget in Idle screen
Users may close/configure the widget by holding the finger on the widget area until close/setting options
show up on the right (Marked in Figure 14).
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/2010
Table 6: GXV3175 Dial Pad Definition
Figure 16: GXV3175 Dial Pad
Item Definition
Line/Account selection. Three independent SIP accounts may be configured, and the Line options
1
can be used to choose the line/account for audio/video call.
Account option. Dropdown list will show all the registered account for selection.
2
3 Call option. Dropdown list will show three types of call: Call, Paging and IP Call for direct IP Cal.
4 Audio output. Three types of audio output are available: speaker, h andset and headset.
5
Call volume. Press to turn down or press to turn up the volume.
Standard keypad.
6
7 Delete input number. Press to delete the input number when dialing out.
8 Contacts. Press to open contact list.
Call History. Press to open call history.
9
Message. Press to open message box.
10
Voice Mail. Press to access voice mail box.
11
The GXV3175 supports up to 3 independent SIP accounts. Each account may have separate SIP servers,
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usernames and NAT configurations. The registered account will display in the idle screen by default. When
the phone is off-hook, users could press Line1/Line 2/Line 3 or the account option in the dial pad shown in
Figure 16 to switch between different SIP accounts.
Incoming calls through the three accounts will try to use the corresponding line. If this line is busy, the
green icon for the corresponding line will become red. When a call comes in and the line is busy, the next
idle line will be used.
HANDSET, SPEAKER AND HEADSET MODE
The GXV3175 allows users to switch from handset to speaker or headset by pressing corresponding icons
shown in Dial Pad (Table 6, Item 5). If headset is plugged in, the headset icon will be activated to select.
MAKING A CALL
There are several ways to make a call.
1. By selecting account displayed in idle screen
Users could press the account area displayed in idle screen to make a call via the selected
account.
In idle screen, select the registered account by touching the marked area in Figure 17.
The dial pad will show up with the selected account.
Dial the number and press “Audio Call” or ”Video Call” to dial out. Or press “Redial” for the
last dialed number.
Figure 17: Making a call by select account displayed in idle screen
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2. By “Phone” in idle screen
In idle screen, select the “Phone” icon in the bottom menu.
The dial pad will show up with dial tone.
Dial the number and press “Audio Call” or “Video Call” to dial out. Or press “Redial” for the
last dialed number.
3. By taking handset off hook
Users will be able to make a call when the phone is idle or running other applications by taking the
handset off hook.
Take the handset off hook then the dial pad will show up with dial tone.
Select line/account.
Press “Redial” or dial the number and press “Audio Call”/”Video Ca ll” to dial out.
4. By Call History
Access the Phone Menu by pressing “MENU” icon in idle screen, and then select “Call
history”.
The LCD monitor will display “All” calls, “Received” calls, “Diale d” calls and “Missed calls”.
Select the call history that you wish to view.
Press to dial the selected number. (See Figure 18)
Figure 18: Dial by Call History
5. By Contacts
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Access the Phone Menu by pressing “MENU” icon in idle screen, and then select
“Contacts”. Or choose “Contacts” icon in dial pad to access contact list.
The LCD monitor will display the contact list. Scroll to the contact to be dialed.
Press to call the select contact. The primary number of the contact will be dialed out.
See Figure 19.
Figure 19: Dial by Contact List
If selecting the contact for full contact information, there will be four numbers available to
dial out: Home, Work, Mobile and Fax. Press to dial the corresponding number. See
Figure 20.
Figure 20: Dial by Contact List – more contact information
6. By Contact Favorite in idle screen
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In idle screen, press and select to open the “Contacts” widget. Users could add the
contact to the favorite list. Select the contact and press to dial out. (See Figure 21)
7. By Messages
Users could access the Phone Menu by pressi
Figure 21: Dial by Contact Favorite in idle screen
ng “MENU” icon in idle scre
en, and then select
“Message”. Similar to dialing by Call History, press to dial the selected contact in message
history.
DURING CALLS
ANSWERING CALLS
1. Incoming Video Call: When the phone rings, select “Accept Audio”, “Accept Video” or “Reject”.
(See Figure 22) Users could toggle among handset/spea ker/head set to answer the call and a djust
the call volume by pressing the speaker icon as well.
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Figure 22: Answer incoming video call
2. Incoming Audio Call: When an audio call is coming in, select “Accept Audio” or “Reject” in the
screen shown as Figure 23.
Figure 23: Answer incoming video call
3. Missed Call: if the call is unanswered, a missed call message will show
Figure 24). Users could press View to a
ccess the detail of the missed call.
up in idle screen. (See
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Figure 24: Answer incoming video call
CALL FUNCTION OPTIONS
Figure 25 shows the screen after the users answer the call. Press “Options” button to
access all the call functions.
Figure 25: Use Call Options during a video call
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Figure 26: Call Function Options
Table 7: GXV3175 Call Function Description
OPTION MENU FUNCTION DESCRIPTION
Camera On Press to switch between Camera On and Camera Off
PIP Press to switch videos between the caller and callee
Hold Press to hold the call
Mute Press to mute/unmute the call
Transfer Press to make transfer to the third party
Conference Press to make 3-way conference call
Snapshot Press to take a snapshot of the current video. The
snapshot will be automatically saved to folder
“screenshoot” in Tools->File Manager
Video off Press to switch between Video off and Video on. In the
screen, the default picture will show instead of the video
when video is turned off
DTMF Dial Pad Press the number and # or * for DTMF
Turn up and turn down the video brightness
Video zoom in and turn out
CALL HOLD
1. Call Hold: During a call, press “Hold” button to place the call on hold. The line icon will become
yellow after call hold. The following will be displayed on the screen. (See Figure 27)
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Figure 27: Call Hold
2. Call Resume In Figure 27, press “Unhold” button to resume to the call.
3. Multiple Calls: After call hold, users could sel
coming in, the user will be able to select “Accept” or
ect another line to make calls. If there is another call
“Reject” in the right hand side of the screen.
Accept new incoming call will put the previous call on hold. To toggling between several calls,
users may need to turn off the video first by tapping on “Video of f” in “Option” (See Figure 24) if it is
a video call. Then the following figure will show up for users to select between multiple lines. See
Figure 28.
Figure 28: Multiple Calls
CALL TRANSFER
1. Blind Transfer: During a call, press th
phone will display the following message: “Dial Number (Blind) O
e “Transfer” button to place the other party on hold. The
R Select Line (Attended)”. (See
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