Grandstream Networks BudgeTone-100 Series, BudgeTone-101, BudgeTone-102 User Manual

User Manual
BudgeTone-100 Series
IP Phone
Version 1.0.6.2
Grandstream Networks, Inc.
BudgeTone-100 User Manual Grandstream Networks, Inc.
Table of Contents
1 WELCOME - 3 ­2 INSTALLATION - 4 -
2.1 WHAT IS INCLUDED IN THE PACKAGE - 5 -
2.2 SAFETY COMPLIANCES - 5 -
3 PRODUCT OVERVIEW - 6 -
3.1 KEY FEATURES - 6 -
3.2 HARDWARE SPECIFICATION - 7 -
4 BASIC OPERATIONS - 8 -
4.1 GET FAMILIAR WITH LCD - 8 -
4.2 GET FAMILIAR WITH KEYPAD - 9 -
4.3 MAKE PHONE CALLS - 10 -
4.3.1 Make Calls Using Regular Phone or Extension Numbers - 10 -
4.3.2 Make Calls using IP Address - 11 -
4.3.3 Answer an Incoming Call - 11 -
4.3.4 Handset Mode and Speakerphone Mode - 12 -
4.3.5 Call Hold - 12 -
4.3.6 Call Waiting and Call Flashing - 12 -
4.3.7 Call Transfer - 12 -
4.4 CALL FEATURES - 13 -
5 CONFIGURATION GUIDE - 15 -
5.1 CONFIGURATION WITH KEYPAD - 15 -
5.2 CONFIGURATION WITH WEB BROWSER - 18 -
5.2.1 Access the Web Configuration Menu - 18 -
5.2.2 Configuration Menu - 19 -
5.2.3 Saving the Configuration Changes - 33 -
5.2.4 Rebooting the phone from remotely - 33 -
5.3 CONFIGURATION THROUGH A CENTRAL SERVER - 34 -
6 SOFTWARE UPGRADE - 36 -
6.1 UPGRADE THROUGH HTTP - 36 -
6.2 UPGRADE WITH TFTP - 36 -
7 CONNECTION DIAGRAM - 38 ­8 RESTORE FACTORY DEFAULT SETTING - 39 -
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BudgeTone-100 User Manual Grandstream Networks, Inc.
1 Welcome
Congratulations on becoming an owner of BudgeTone-100 IP telephone! You made an excellent choice and we hope you will enjoy all its capabilities.
Grandstream's award-wining BudgeTone-100 series of SIP phones are innovative IP telephones that offer a rich set of functionality and superb sound quality at ultra­affordable price. They are fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market.
This document is subject to changes without notice. The latest electronic version of this user manual can be downloaded from the following location: http://www.grandstream.com/user_manuals/budgetone100.pdf
Grandstream Networks, Inc.
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BudgeTone-100 User Manual Grandstream Networks, Inc.
2 Installation
BudgeTone-100 series IP phones are designed to look and feel like standard telephones. The following photo illustrates the appearance of a BudgeTone IP phone and the use of its key buttons.
LCD
Menu Volume & Menu Browser Key
Out-Call Log
Incoming Callers Log
Speakerphone
Message
Hold
Transfer
Conference
Flash
MUTE/Delete
SEND/(Re)Dial
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BudgeTone-100 User Manual Grandstream Networks, Inc.
2.1 What is Included in the Package
The BudgeTone-100 phone package contains:
1) One BudgeTone-100 phone
2) One universal power adaptor
3) One Ethernet cable
2.2 Safety Compliances
The BudgeTone-100 phone is compliant with various safety standards including FCC/CE. Its power adaptor is compliant with UL standard. The phone should only operate with the universal power adaptor provided with the package. Damages to the phone caused by using other unsupported power adaptors would not be covered by the manufacturer’s warranty.
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BudgeTone-100 User Manual Grandstream Networks, Inc.
3 Product Overview
Grandstream IP Phone is a next generation IP network telephone based on industry open standard SIP (Session Initiation Protocol). Built on innovative technology, Grandstream IP Phone features market leading superb sound quality and rich functionalities at mass­affordable price.
3.1 Key Features
Support SIP 2.0 (RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP,
ARP/RARP, DNS, DHCP, NTP, PPPoE, STUN, TFTP, etc.
Advanced Digital Signal Processing (DSP) technology to ensure superior audio
quality
Advanced and patent pending adaptive jitter buffer control, packet delay and loss
concealment technology
Support various codecs including G.711 (a-law and u-law), G.723.1 (5.3K/6.3K),
G.729A/B, G.726 (40K/32K/24K/16K), G.728 and iLBC
Support standard voice features such as numeric Caller ID Display, Call Waiting,
Hold, Transfer, Do-Not-disturb, Forward, in-band and out-of-band DTMF, off hook autodial, auto answer.
Full duplex hands-free speakerphone, redial, call log, volume control, voice mail
with indicator, downloadable ring tone.
Support Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort
Noise Generation), Line Echo Cancellation (G.168), and AGC (Automatic Gain Control)
Support standard encryption and authentication (DIGEST using MD5, MD5-sess)
Support for Layer 2 (802.1Q VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ,
MPLS)
Support automated NAT traversal without manual manipulation of firewall/NAT
Provide easy configuration thru manual operation (phone keypad and Web
interface) or automated centralized configuration file via TFTP or HTTP.
Support firmware upgrade via TFTP or HTTP.
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BudgeTone-100 User Manual Grandstream Networks, Inc.
3.2 Hardware Specification
There are two models in the BudgeTone-100 family, namely:
BudgeTone-101 BudgeTone-102
The table below describes the difference among these models.
Model
BudgeTone-101
BudgeTone-102
LAN interface 1xRJ45 10Base-T 2xRJ45 10Base-T Phone Case 25-button keypad
12-digit caller ID LCD
Universal Switching Power Adaptor
Input: 100-240VAC Output: +5VDC, 400mA, UL certified
Dimension 18cm (W)
25-button keypad 12-digit caller ID LCD
Same as left
Same as left
22cm (D)
6.5cm (H) Weight 2 lbs (0.9 kg) Same as left Operating
Temperature Humidity 10% - 95%
32 - 104oF 0 - 40oC
Same as left
Same as left
(non-condensing)
Compliance FCC/CE/C-Tick Same as left
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BudgeTone-100 User Manual Grandstream Networks, Inc.
A
4 Basic Operations
4.1 Get Familiar with LCD
BudgeTone-100 phone has a numeric LCD of 64mmx24mm size and a backlight. Here is the display when all segments illuminate:
010
The LCD is equipped with a backlight. When the phone is in the normal idle state, the backlight is off. Whenever an event occurs, the backlight turns on automatically and brings the user’s attention.
Icon LCD Icon Definitions
Network Status Icon:
FLASH in the case of Ethernet link failure or the phone is not registered properly. OFF if IP address or SIP server is not found ON if IP address and SIP server are located
下午
M 上午
PM
Phone Status Icon:
OFF when the handset is on-hook ON when the handset is off-hook
Speaker Phone Status Icon:
FLASH when phone rings OFF when the speakerphone is off ON when the speakerphone is on
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BudgeTone-100 User Manual Grandstream Networks, Inc.
A
Handset and Speakerphone Volume Icons:
0-7 scales to adjust handset / speakerphone volume
Real-time Clock:
Synchronized to Internet time server Time zone configurable via web browser
Call Logs:
01-99 for CALLED history (dialed number) 01-99 for CALLERS history (caller ID)
Time Icon:
M
PM
AM for the morning PM for the afternoon
IP Address Separator Icons:
Numerical Numbers and Characters:
0 - 9 * = # = A, b, C, c, d, E, F, G, g, H, h, I, L, n, O, o, P, q, r, S, t, U, u, Y
4.2 Get Familiar with Keypad
BudgeTone-100 phone has a 25-button keypad. Underneath the keypad, there are 4 LEDs in red color.
Key Button Key Button Definitions
0 - 9, *, #
MENU
Digit, star and pound keys are usually used to make phone calls
Next menu item when phone is in IDLE mode Or reduce handset/speakerphone volume
Previous menu item when phone is in IDLE mode Or increase handset/speakerphone volume
Enter MENU mode when phone is in IDLE mode. It is also the ENTER key once entering MENU
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BudgeTone-100 User Manual Grandstream Networks, Inc.
CALLED
CALLERS
Display the phone numbers called
Display the caller IDs
MESSAGE Enter to retrieve voice mails or other messages
HOLD Temporarily hold the active call
TRANSFER Transfer the active call to another party
Enter 3-way conferencing call (Reserved for future
CONFERENCE
products)
FLASH Flash event to switch between two lines
Mute an active call; or Delete a key entry, call log, voice
MUTE/DEL
mail and etc
Dial a new number or Redial the number last dialed. After
SEND/(RE)DIAL
entering the phone number, pressing this key would force a call to go out immediately before timeout
SPEAKERPHONE Enter hands-free mode
4.3 Make Phone Calls
4.3.1 Make Calls Using Regular Phone or Extension Numbers
There are three ways to make phone calls:
1. Pick up handset or press SPEAKERPHONE button, and then enter the phone
numbers
2. Press the SEND/REDIAL button directly to redial the number last called.
Once pressed, the last dialed number will be displayed on the LCD as the corresponding DTMF tones are played out and an outgoing call is sent.
3. Browse the CALLED/CALLER history and press the SEND/REDIAL button.
Pick up the handset or press the speakerphone button, then press the “CALLED/CALLERS” button to browse thru the last 10 numbers dialed out. Once the desired number is identified and displayed on the LCD screen, press the SEND/(Re)Dial button and a new call to that displayed number will be sent out immediately.
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BudgeTone-100 User Manual Grandstream Networks, Inc.
Examples: To dial another extension on the same proxy, such as 1008, simply pick up handset or press speaker phone, dial 1008 and then press the “SEND/(Re)Dial” button. To dial a PSTN number such as 6266667890, you might need to enter in some prefix number followed by the phone number. Please check with your VoIP service provider to get the information. If you phone is assigned with a PSTN-like number such as 6265556789, most likely you just follow the rule to dial 16266667890 as if you were calling from a regular analog phone, followed by pressing the “SEND/(Re)Dial” button.
4.3.2 Make Calls using IP Address
Direct IP calling allows two parties, that is, a BudgeTone phone and another VoIP Device, to talk to each other in an ad hoc fashion without a SIP proxy. This kind of VoIP calls can be made between two parties if:
Both BudgeTone phone and other VoIP Device(i.e., another HandyTone ATA or
Budgetone SIP phone or other VoIP unit) have public IP addresses, or
Both BudgeTone phone and other VoIP Device are on the same LAN using
private or public IP addresses, or
Both BudgeTone phone and other VoIP Device can be connected through a router
using public or private IP addresses (with necessary port forwarding or DMZ).
To make a direct IP calling, first pick up the phone or turn on the speakerphone, then press “Menu” button followed by the 12-digit target IP address.
Examples: If the target IP address is 192.168.0.160, the dialing convention is
Menu_key 192168000160
followed by pressing the “(Re)Dial” button or the “#” key is it is configured as a send key.
4.3.3 Answer an Incoming Call
There are two ways to answer an incoming call:
1. Pick up the handset to answer the call normally
2. Press the SPEAKERPHONE button to answer in speakerphone mode
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BudgeTone-100 User Manual Grandstream Networks, Inc.
4.3.4 Handset Mode and Speakerphone Mode
Handset mode and Speakerphone mode cannot be enabled at the same time. Pressing the hook-switch or Speakerphone button would toggle the phone between these two modes.
4.3.5 Call Hold
While in conversation, pressing the “Hold” button will put the remote end on hold. Pressing the “Hold” button again will release the previously Hold state and the bi­directional media will resume.
4.3.6 Call Waiting and Call Flashing
While the user is actively in a conversation, he will hear a special stutter tone if there is another incoming call. The user then can press flash button to put the current call party on hold and switch to the other call. Pressing flash button essentially becomes toggling between two active calls.
4.3.7 Call Transfer
Two transfer operations are supported.
4.3.7.1 Blind Transfer
The user can transfer an active call to a third party without announcement.
The user presses the “Transfer” button and if the other voice channel is available (i.e., there is no other active conversation besides the current one), he/she will hear a dial tone. He/She can then dial the 3
rd
party’s phone
number followed by pressing send button.
The user would expect one of the three behaviors below. .
A quick confirmation tone (temporarily using the call waiting indication tone)
follows by a dial tone. This indicates the transfer has been successful. At this point, the user can either hang up or make another call.
A quick busy tone followed by a restored call (On supported platforms only).
This means the transfer has failed due to the failed response sent from server and the phone will try to recover the call. The busy tone is just to indicate to the transferor that the transfer has failed.
Busy tone keeps playing. This means the phone has failed to receive the final
response and decide to time out. Note: this does not indicate the transfer has been successful, nor does it indicate the transfer has failed.
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