Grandstream Networks 200 User Manual

User Manual

BudgeTone - 200 Series

IP Phone

For Firmware Version 1.1.0.16

Grandstream Networks, Inc.

www.grandstream.com

Table of Contents

1 WELCOME……………………………………………………………. 4

2 INSTALLATION……………………………………………………… 5

2.1 W

2.2 C

2.3 S

2.4 W

HAT IS INCLUDED IN THE PACKAGE…………………………………5

ONNECTING YOUR PHONE…………………………………………...5

AFETY COMPLIANCES………………………………………………..6

ARRANTY…………………………………………………………...6

3 PRODUCT OVERVIEW……………………………………………… 8

3.1 K

3.2 H

EY FEATURES………………………………………………………. 9 ARDWARE SPECIFICATION………………………………………….10

4 USING BUDGETONE-200 IP PHONE……………………………... 12

4.1 G

4.2 G

4.3 M

ETTING FAMILIAR WITH LCD……………………………………... 12 ETTING FAMILIAR WITH KEYPAD…………………………………. 14

AKING AND ANSWERING PHONE CALLS…………………………... 16

4.3.1 Handset, Speakerphone and Headset Mode……………………. 16

4.3.2 Making Calls……………………………………………………….. 16

4.3.3 Making Calls using IP Address………………………………….. 17

4.3.4 Receiving Calls…………………………………………………….. 17

4.3.5 Call Hold…………………………………………………………… 18

4.3.6 Call Waiting and Switch between Calls………………………… 18

4.3.7 Call Transfer……………………………………………………….. 18

4.3.8 3-Way Conferencing………………………………………………. 19

4.3.9 Checking Message and Message Waiting Indication………… 20

4.3.10 Mute and Delete……………………………………………………. 20

4.4 C

ALL FEATURES……………………………………………………. 20

5 CONFIGURATION GUIDE………………………………………... 22

5.1 C

5.2 C

ONFIGURATION WITH KEYPAD……………………………………. 22 ONFIGURATION WITH WEB BROWSER……………………………... 25

5.2.1 Access the Web Configuration Menu…………………………… 25

5.2.2 End User Configuration………………………………………….. 25

5.2.3 Advanced User Configuration…………………………………… 30

5.2.4 Saving the Configuration Changes……………………………… 43

5.2.5 Rebooting the Phone from Remote……………………………… 43

5.3 C

ONFIGURATION THROUGH CENTRAL PROVISIONING SERVER……... 44

6 FIRMWARE UPGRADE……………………………………………. 45

6.1 U

PGRADE THROUGH HTTP…………………………………………. 45

6.2 U

PGRADE THROUGH TFTP………………………………………….. 45

7 RESTORE FACTORY DEFAULT SETTING……………………47

APPENDIX I GLOSSARY OF TERMS………………………………...48

1 Welcome

Thank you for purchasing Grandstream BudgeTone-200 IP Phone. You made an excellent choice and we hope you will enjoy all its capabilities.

Grandstream's BudgeTone-200 SIP IP phone is the innovative IP telephone that offers a rich set of functionality and superb sound quality. They are fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market.

This document is subject to changes without notice. The latest electronic version of this user manual is available for download from the following location:

http://www.grandstream.com/user_manuals/BudgeTone200.pdf

2 Installation

2.1 What is Included in the Package

The BudgeTone-200 phone package contains:

1. One BudgeTone -200 Main Case

2. One Handset

3. One Phone Cord

4. One Universal Power Adapter

5. One Ethernet Cable

2.2 Connecting Your Phone

Following is a backside picture of BudgeTone-200, each connection port is labeled with the name in the following table:-

LAN port

PC Port

POWER

HEADSET

The table below describes the connectors on the BudgeTone-200 phone:

LAN

PC 10/100 Switch port for connecting PC

POWER 5V power port

HEADSET 2.5mm Headset port

10/100 Switch LAN port for connecting to Ethernet.

2.3 Safety Compliances

The BudgeTone-200 phone is compliant with various safety standards including FCC/CE. Its power adaptor is compliant with UL standard. The phone should only be operated with the universal power adaptor provided with the package. Damages to the phone caused by using other unsupported power adaptors are not covered by the manufacturer’s warranty.

2.4 Warranty

Grandstream has a reseller agreement with our reseller customer. End user should contact the company from whom you purchased the product for replacement, repair or refund.

If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number.

Grandstream reserves the right to remedy warranty policy without prior notification.

Warning: Please do not attempt to use a different power adaptor. Using other power adaptor may damage the BudgeTone-200 and will void the manufacturer warranty.

Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Grandstream Networks, Inc..

3 Product Overview

The following photo illustrates the appearance of a BudgeTone-200 IP phone.

Front View

Side View

3.1 Key Features

Grandstream BudgeTone-200 IP Phone is a next generation IP telephone based on industry open standard SIP (Session Initiation Protocol). Built on innovative technology, Grandstream IP Phone features market leading superb sound quality and rich functionalities at mass-affordable price.

Software Features:

• Support SIP 2.0, TCP/UDP/IP, PPPoE, RTP/RTCP, HTTP, ARP/RARP, ICMP,

DNS, DHCP, NTP/SNTP, TFTP.

• Support multiparty conferencing

• Supports Quick IP Call Mode.

• Support NAT traversal using IETF STUN and Symmetric RTP

• Advanced Digital Signal Processing (DSP) technology to ensure superior hi-

fidelity audio quality, interoperable with various 3rd party SIP end user device, Proxy/Registrar/Server and Gateway products

• Advanced and patent pending adaptive jitter buffer control, packet delay and loss

concealment technology

• Support popular codecs including G711 (a-law and u-law), G.723.1 (6.3K),

G.729A/B and GSM. Dynamic negotiation of codec and voice payload length

• Support standard voice features such as Caller ID Display or Block, Call Waiting,

Call Waiting Caller ID, Call Hold, Call Transfer (attended/blind), Do-Not-Disturb, Call Forwarding, in-band and out-of-band DTMF(RFC2833), SIP INFO, Dial Plans, Off-Hook Auto Dial, Auto Answer, Early Dial and Speed Dial, etc.

• Full duplex hands-free speakerphone, redial, call log, volume control, voice mail

with indicator, downloadable ring tone, etc.

• Support Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort

Noise Generation), Line Echo Cancellation (G.168) and AGC (Automatic Gain Control)

• Support Acoustic Echo Cancellation (AEC) with Acoustic Gain Control (AGC)

for speakerphone mode

• Support sidetone

• Support DIGEST authentication and encryption using MD5 and MD5-sess

• Provide easy configuration through manual operation (phone keypad), Web

interface or automated provisioning by downloading encrypted configuration file via HTTP/TFTP for mass deployment

• Support for Layer 2 (802.1Q VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ,

MPLS)

• Support firmware upgrade via TFTP or HTTP.

• Support DNS SRV Look up and SIP Server Fail Over

• Acoustic Echo Cancellation (AEC) with Acoustic Gain Control (AGC) for

speakerphone mode

• Support for Authenticating configuration file before accepting changes

• allow user to specify different URL for configuration file and firmware files

Hardware Features:

• Support Headset which will auto switch to Headset when plugged in

• Support 10/100 Full/Half Duplex Ethernet Switch with LAN and PC port,

Ethernet polarity can be auto detected, thus either straight through or twist cable can be used.

• Support Message Waiting Indication LED

3.2 Hardware Specification

The table below describes the hardware specification of BudgeTone-200:

Model

LAN interface 2xRJ45 10/100Base-T

Headset Jack 2.5mm Headset port

LED 1 LED in RED color

Phone Case 25-button keypad

Universal Switching Power Adaptor

Dimension 18cm (W)

Weight 0.9kg (2lbs)

Temperature 40 - 130oF

Humidity 10% - 90%

Compliance FCC / CE / C-Tick

BudgeTone-200

12-digit caller ID LCD

Input: 100-240VAC 50-60 Hz Output: +5VDC, 1200mA, UL certified

22cm (D)

6.5cm (H)

5 – 45oC

(non-condensing)

4 Using BudgeTone-200 IP Phone

4.1 Getting Familiar with LCD / LED

BudgeTone-200 phone has a numeric LCD of 64mmx24mm size with backlight. This model has a small red LED status reminder. Here is the display when all segments illuminate:

010

下午

M 上午

When the phone is in the normal idle state, the backlight is off. Whenever an event (call) occurs, the backlight will turn on automatically to bring the user’s attention. In addition, if Voice Mail configured and there is a VM waiting, the red LED will be blinking to remind user there is a Voice Mail in the Voice Mail server.

Icon LCD Icon Definitions

Network Status Icon:

FLASH in the case of Ethernet link failure or the phone is not registered properly. OFF if IP address or SIP server is not found ON if IP address and SIP server are located

Phone Status Icon:

OFF when the handset is on-hook ON when the handset is off-hook

Speakerphone/Headset Status Icon:

FLASH when phone rings OFF when the speakerphone/headset is off ON when the speakerphone/headset is on

Handset and Speakerphone/Headset Volume Icons:

0-7 scales to adjust handset / speakerphone volume

Real-time Clock:

Synchronized to Internet time server Time zone configurable via web browser

Call Logs:

01-10 for CALLED history (dialed number) 01-10 for CALLERS history (Incoming caller ID)

Time Icon:

AM for the morning PM for the afternoon

IP Address Separator Icons:

Numerical Numbers and Characters:

0 - 9 * = └ # = ┘ A, b, C, c, d, E, F, G, g, H, h, I, L, n, O, o, P, q, r, S, t, U, u, Y

4.2 Getting Familiar with Keypad

Callers

Up/Down Keys

Called Numbers

Menu Button

Message

Hold

Transfer

Conference

Flash

Speakerphone

Send/Dial

Mute/Delete

Key Button Key Button Definitions

0 - 9, *, #

↓

↑

Digit, star and pound keys are usually used to make phone calls

1) Reduce handset, speakerphone/headset volume after off hook the phone via handset or speaker

2) Reduce ring tone volume when phone in IDLE and off hook to confirm the changed ring tone volume

3) Next menu item browsing when phone is in IDLE mode after MENU key pressed, off hook to interrupt and exit

1) Increase handset, speakerphone/headset volume after off hook the phone via handset or speaker

2) Increase ring tone volume when phone in IDLE and off hook to confirm the changed ring tone volume

3) Previous menu item browsing when phone is in IDLE mode after MENU key pressed, off hook to interrupt and exit

Enter keypad MENU mode when phone is in IDLE mode. It is also the ENTER key once entering MENU

CALLED

CALLERS

MESSAGE

HOLD

TRANSFER

CONFERENCE

FLASH

MUTE/DEL

After off hook, press to display the dialed numbers. When number displayed, press the SEND key can make call using that displayed number

After off hook, press to display the incoming Caller IDs. When number displayed, press the SEND key can make call using that displayed number

Enter to retrieve voice mails from Voice Mail Portal or Server

Temporarily hold the active call

Transfer the active call to another party

Establish 3-way conferencing call

Flash event to switch between two lines

Mute an active call; or Delete a key entry, call log etc Also used to ‘REJECT’ incoming call.

SEND/(RE)DIAL

Dial a new number inputted or Redial the number last dialed. After entering the phone number, pressing this key would force a call to go out immediately before timeout

SPEAKERPHONE

4.3 Making and Answering Phone Calls

Enter hands-free mode

4.3.1 Handset, Speakerphone and Headset Mode

The regular Handset mode can be switched with either the Speaker mode (Hand free) or the Headset mode, however, whenever the Headset is plugged in, Speaker mode will be switched to the Headset mode automatically.

Handset mode and Speakerphone/Headset mode cannot be enabled at the same time. Pressing the hook-switch or Speakerphone button would toggle the phone between these two modes.

To Switch between Handset and Speaker/Headset, simply press the Hook Flash in the Handset cradle or the Speaker button.

4.3.2 Make Calls using Numbers

There are FIVE ways to make phone calls:

• Pick up handset or press SPEAKERPHONE button, and then enter the phone

numbers

• Press the SEND button directly to redial the number last called.

• Once pressed, the last dialed number will be displayed on the LCD as the

corresponding DTMF tones are played out and an outgoing call is sent.

• Browse the CALLED/CALLER history and press the SEND/REDIAL button.

• Pick up the handset or press the speakerphone button, then press the

“CALLED/CALLERS” button to browse thru the last 10 numbers dialed out. Once the desired number is identified and displayed on the LCD screen, press the SEND button and a new call to that displayed number will be sent out immediately.

Examples:

• To dial another extension on the same proxy, such as 1008, simply pick up

handset or press speakerphone, dial 1008 and then press the “SEND” button.

• To dial a PSTN number such as 6266667890, you might need to enter in some

prefix number followed by the phone number. Please check with your VoIP service provider to get the information. If you phone is assigned with a PSTN-like number such as 6265556789, most likely you just follow the rule to dial 16266667890 as if you were calling from a regular analog phone, followed by pressing the “SEND” button.

4.3.3 Make Calls using IP Address

Direct IP calling allows two parties, that is, a BudgeTone phone and another VoIP Device, to talk to each other in an ad hoc fashion without a SIP proxy. This kind of VoIP calls can be made between two parties if:

• Both BudgeTone phone and other VoIP Device(i.e., another IP Phone or

BudgeTone SIP phone or other VoIP unit) have public IP addresses, or

• Both BudgeTone phone and other VoIP Device are on the same LAN using

private or public IP addresses, or

• Both BudgeTone phone and other VoIP Device can be connected through a router

using public or private IP addresses (with necessary port forwarding or DMZ).

This model has the ability to dial an IP address under the same LAN segment by simply pressing the last octet in the IP address.

In the Advanced Settings page there is an option "Use Quick IP-call mode", by default it is set to No. When this option is set to YES, and #XXX is dialed, where X is 0-9 and XXX <=255, phone will make direct IP call to aaa.bbb.ccc.XXX where aaa.bbb.ccc comes from the local IP address REGARDLESS of subnet mask.

#XX or #X are also valid so leading 0 is not required (but OK).

eg.

192.168.0.2 calling 192.168.0.3 just dial #3 follow by SEND or #

192.168.0.2 calling 192.168.0.23 just dial #23 follow by SEND or #

192.168.0.2 calling 192.168.0.123 just dial #123 follow by SEND or #

192.168.0.2 dial #3 and #03 and #003 has same effect --> call 192.168.0.3

Note:- If you have a SIP Server configured, Direct IP-IP call will still work. However, if you are using STUN, Direct IP-IP call will also use STUN.

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